DONNER RESUME 4760 S. Wadsworth Blvd. A-204 Littleton, CO 80123 (303) 860-7055 ed9aeae0@westpost.net
OPERATIONS MANAGEMENT, CASH MANAGEMENT, ACCOUNTS RECEIVABLE, INTERNAL AUDIT, TRA
INING AND SUPPORT SPECIALIST Experience in: Accounts Receivable Internal Audit Inventory Control Register Systems Rollouts Cash Control Systems Research Payment Posting Assets Protection Research Training AS400 / JDA MS Excel MS Outlook Pridemark Paramedic Services, Billing Dept. Arvada, CO Accounts Receivable / Posting Specialist (2007 to 2010) Position includes posting insurance and patient payments to patient accounts, id entifying next payer and possible overpayments. Determining what payer should be refunded and completing appropriate paperwork. Process and reconcile cash depo sits. Balance postings with deposits and produce month end reports. Dick's Sporting Goods, Thornton, Co Sales Support (Operations) Manager / New Store Opening (2005 - 2006) While successfully opening a new store was responsible for Front End, Shipping / Receiving and Back Office operations. Hired, trained and supervised a staff of over thirty supervisors and associates for those areas. Store Loss Prevention Manager (2005 - 2006) Responsible for Store Audits and Shrinkage Control. Gart Sports / The Sports Authority, Denver, CO Store Systems Support (1995 to 2004) Set up Store Systems and Customer Service Support Helpdesk. Gave second level su pport and training to Sales Audit, Finance, Inventory Control, Asset Protection, Price Management, Store Operations and Firearms Control departments. Trained, s upported and helped develop new Gun Tracking application Store Systems Support and Development (2001 to 2004) Performed Quality Assurance / Usability testing and development for any new upgr ades regarding our Register system. Developed, tested, trained and supported new IBM Register Software release Senior Applications Trainer (1997 to 2003) Developed and facilitated training classes and support for Corporate and Store A pplications (including Microsoft Outlook and IBM AS400 / JDA Applications). Rolled out and trained all Corporate Office Staff on Microsoft Outlook. Develope d similar classes for all new employees.
Store Systems Training (1995 to 2000)
Set up, trained and supported P.O.S. (Point Of Sale Cash Register System) and Ba ck Office Systems at all new store openings (Opened 22 new stores during this pe riod). Integrated the rollout process of the Gart Register System during the merger of Gart Sports and Oshmans' Sporting Goods. Launched the rollout of the Gart Regist er system during the merger of Gart Sports and Sportmart Sporting Goods. P.O.S. Coordinator (1993 to 1995) Responsible for coordination, training and wrote Policy and Procedure Manual rel ated to rollout of Gart's new IBM Register System. Implemented Price Management System at all stores. Systems Coordinator (1990 to 1993) Expertise in creating and reorganizing company programs and events; supervised s pecial projects. Coordinated SNIAGRAB (World's Largest Ski Sale) front end opera tions for 4 years. Achieved SNIAGRAB'S first $1,000,000 day. Responsible for company's compliance with Federal (B.A.T.F.) firearm standards. (Reorganized system during 1992). Store Management (1988 to 1990) Responsible for total retail operations. Hired and trained employees, supervised staff and handled customer relations. Coordinated and managed opening of Gart's first Resort Store in Vail, Colorado. EDUCATION Colorado State University, Fort Collins, CO Bachelor of Science Degree in Business Administration (Marketing Major - Communication & Psychology Minor Studies). MILITARY SERVICE United States Navy, (4 years) Visual Communications Specialist (achieved Secret Clearance) Received Honorable Discharge.