Richard Ching

17014 Condon Avenue * Lawndale, California 90260

310.214.0224 h * 310.408.2920 c * rc758782@westpost.net

Application Development Manager

~ Repeated success forging innovative solutions to meet evolving requirements of
diverse industries
~ Expertise in product engineering, enhancement, maintenance, and release techni
ques
~ Lead best-practice, iterative software engineering and application development
methodologies
Accomplished, solutions-oriented application development manager with solid hist
ory of superior management across the entire development lifecycle; lead cross-f
unctional collaborations through all project phases, utilizing technical experti
se to ensure successful product design and engineering. Develop and orchestrate
project plans, seamlessly managing change to bring deliverables through on time
and under budget. Leverage technical expertise to ensure development quality.
Core Competencies:
Scrum Development * Test-Driven Development (TDD) * Agile & Iterative Develo
pment * Object Orient Programming * Design Patterns * Continuous Integrati
on Techniques * C#, C++, Java * ASP.NET, XML, XSLT * WCF, Web Services *
Process / Workflow Redesign * Product / Portfolio Roadmaps * Team Building
/ Leadership * Lean Six Sigma Techniques * Root Cause Analysis * Continuou
s Improvement

Professional Experience
Xerox Corporation, El Segundo, California, 2000 to Present
Application Development Manager, 2006 to Present
Senior Developer, 2000 to 2006
Built impressive record of achievement and advancement to hold full responsibili
ty for the FreeFlow Process Manager application, leading a development team of 8
-12 across all aspects of software product development.
Spearhead best-practice design and implementation of product architectures, over
seeing software release and deployment; manage and resolve issues with productio
n systems. Train, coach, and mentor developers; direct solution design, developm
ent, and implementation efforts. Spearhead development and introduction of stand
ards-based practices and processes. Forge quality assurance (QA) and continuous
quality improvements, leveraging Lean Six Sigma best-practices and Object Orient
ed Design Patterns to improve development practices and product design.
Key Achievements:
** Introduced proven techniques and methodologies to drive product development q
uality, including Object-Oriented and Design Pattern design, Scrum and Agile dev
elopment, Lean, Six Sigma, Test-driven Development (TDD), and Continuous Integra
tion Loops.
** Provide hands-on and by-example leadership to implement best-practices for ke
y functions, such as exception handling, defect management, bug fixes, functiona
lity / feature development, and post-release product support.
** Leveraged NUnit, CxxTest, and MSTest to develop automated unit and system tes
ting; added 768 test cases for 2009 product development.
** Utilized Poka-yoke to reduce localization / globalization errors by 40%.

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Richard Ching, Page 2

** Pioneered development -- during personal time -- of Dependency Compiler solut

ion in C#, ASP.NET, XML, and XSLT, enabling visualization of application depende
ncies between modules.
** Hand selected to provide organization-wide developer training, including off-
shore teams.
** Earlier position as Senior Developer, responsible for Digipath Web Viewing an
d Submission Web System development in C++, JavaScript, and ASP.NET for Windows;
served as Source Control Manager and implemented innovative fixes to reliabilit
y / scalability issues.

Phoenix Software International, Los Angeles, California, 1997 to 2000

Senior Software Developer
Performed extensive product development and maintenance for Entrypoint data entr
y solutions, designing and programming product enhancements and bug fixes in C++
for Windows.
Key Achievements:
** Led planning and execution of product portfolios Y2K remediation and complian
ce initiative.
** Enabled product upgrade through seamless porting of 16-bit scripting to 32-bi
t, substantially increasing product sales.

Interna Systems, Beverly Hills, California, 1995 to 1997

Programmer
Played an instrumental role in development of game engine for Planetfall game by
Activision.
Key Achievements:
** Served as co-developer of a game engine API for intelligent non-player charac
ters, programming in C++ for Windows environment.
** Spearheaded API unit testing to ensure product quality.

** ** ** ** **
Additional experience as Programmer with Hughes Information Technology Corporati
on (El Segundo, CA).

Education and Credentials

Master of Science in Computer Science
University of Southern California, Los Angeles, California
Bachelor of Science in Computer Science
University of Hawaii, Honolulu, Hawaii

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Richard Ching, Page 3

Professional Certification:
Certified Scrum Master

Training & Development:

Xerox Management Development Program
Scrum Master Training
Scrum Product Owner Training
Crucial Conversations
Dale Carnegie Course: Effective Communications and Human Relations

Technical Proficiency:
Platforms: Windows through 7, UNIX, MVS, VMS
Languages: C#/C++/C, .NET, ASP.NET, Java, JavaScript, XML, XSLT, HTML, UML
Tools: Microsoft Visual Studio, Microsoft Office Suite, Visio, NAnt, NUnit, Crui
se Control .NET, Subversion
Methodologies: Object-Oriented (OO) Design, Design Patterns, Scrum Agile Develop
ment, Test Driven Development, Lean Six, Sigma, Root Cause Analysis

Keyword Summary
Strategic consulting, technology consulting, solution consulting, project manage
ment, project leadership, project direction, project oversight, project planning
, project execution, project implementation, project reporting, project team lea
dership, software development, software configuration, configuration management,
business analysis, business analyst, requirements analysis, requirements elicit
ation, requirements gathering, requirements documentation, solution evaluation,
solution recommendation, enterprise integration, enterprise application integrat
ion, systems strategy, systems implementation, process modeling, process design,
solution development, software design, software development, software programmi
ng, application design, application development, application programming, testin
g strategies, QA testing, quality assurance testing, test planning, stakeholder
relations, stakeholder relationship management, team leadership, training, coach
ing, mentoring