SUMMARY OF QUALIFICATIONS

* In over 3 years of experience with the United States Army Career reflecting co
nsistent progression to higher positions of responsibility.
* Excellent organization and communication skills with ability to assess needs,
analyze and solve problems, and perform multiple tasks simultaneously while sett
ing priorities and meeting goals.
* I am an experienced computer user, including over 5 years experience using: Mi
crosoft Windows Operating Systems and the Microsoft Office Suite.
* I am self-motivated, reliable, professional, and competent.
* I am interested in starting in the Criminal Justice field.
PROFESSIONAL EXPERIENCE
ONLINE BUDDIES INC., 215 1st St, Suite 500 Cambridge, MA [08/05- 9/07] Salary $3
3,000
Customer Service Rep./Acting Overnight Supervisor
* Provided prompt customer service support to domestic, international, and inter
nal customers.
* I responded to customer service issues ensuring excellent customer relations w
ith an energetic and positive attitude.
* Screened, edited, and approved hundreds of customer's accounts prior to submis
sion on internet.
* Proactive self-starter with track record of initiative and reputation for remo
ving obstacles and making things happen
ELLIOT COMMUNITY HUMAN SERVICES, 186 Bedford Street Lexington, MA 02420- [01/05
- 03/05] Salary 23,650
Counselor
* I provided individual and group counseling services to meet the developmental,
preventive and remedial needs of neglected children ranging from birth to twelv
e years of age.
* Supervised, and lead the coordination and implementation of recreational and e
nrichment activities.
* Ensured required programming conducted, maintained safety and security of prog
rams, and proper documentation and communication with administration deemed nece
ssary by the child's treatment team. Facilitated parent visits and taught parent
ing skills to any parents open to the class.
JUDGE ROTENBERG EDUCATIONAL CENTER, 186 Bedford Street Lexington, MA 02420-4436
[09/03-10/04] Salary $24,400
Behavioral Therapist/Acting Supervisor

* Demonstrated a proficiency in all the necessary skills required to maintain th

e students' safety.
Including physical and mechanical restraint, first aid, CPR, and implemented a 2
4-hour intensive behavioral treatment program.
* Participated in yearly, mandatory in-service training at a minimum of thirty h
ours, which required self to maintain proficiency and keep up with advances in t
he field.
* Recorded and charted the daily frequencies of the student's targeted behavior
categories 24 hours each day, seven days a week.
* This was a residential facility for the extreme autistic to moderate behavior
and mild social interaction problems. Each resident is evaluated upon admission
and then placed with similar functioning students. My job after working many mon
ths in the program I filled in for supervisors that called in sick or reassigned
. My duties included coordinating staff to assist residents with homework, bathi
ng and free time. Not to mention the paperwork that needed to done by the person
in charge. I was lucky enough to ask questions and work with some great mentors
that prepared me for the job.
* Other parts of the duties were preparing meals, assisting with homework and pe
rsonal hygiene habits, including bathing among other things of that nature. Also
, communication with administration of concerns I may have with a student's or
staff's safety and or a particular residence that could use better use of its
time to benefit the student's
UNITED STATES ARMY, Corps of Army Engineers, U.S. Army, Ft Knox, KY, Ft Lee, VA
[9/96-4/98] Salary $34,000
* Maintained unit supplies and performed quarterly inventories.
* I approved requests for vehicles leaving the motor pool.
* When the unit deployed, my job entailed getting the unit up and running for co
mmand.
* I served under Honorable conditions.
SPECIALIZED MILITARY TRAINING
* Leadership skills
* I worked with a sense of urgency without compromising the integrity of the mat
erial.
* I balanced the needs of the unit as well as being able to watch the bottom lin
e.
* I learned the importance of a chain of command.
EDUCATION
.
* Cut Bank High School; Cut Bank, MT - Classes Studied: Core Classes/Psychiatry
and Sociology

COLLEGE EDUCATION
University of Great Falls; Great Falls, MT - Classes Studied: Core Classes
Trade Certificate - Retail Sales and Business Management (Jobs Corps)
Kaplan University; Current Student Major: Criminal Justice

REFERENCES
PROFESSIONAL & CHARACTER

Hurist Morgan
Financial Assistant
U.S. Department of State
202-663-1022
Keith Genest
Senior Special Security Officer
Lockheed Martin
703-359-6471
Tyrone Field
Hotel Manager
America's Best
603-431-4400
Darrell Roberson
Office Manager Department of Defense
703-428-7413