AC6V5.0 User Guide

AC1200 Dual-band Router
User Guide
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Copyright Statement
© 2020 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other
brand and product names mentioned herein are trademarks or registered trademarks of their
respective holders. Copyright of the whole product as integration, including its accessories and
software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
in any form or by any means without the prior written permission of Shenzhen Tenda Technology
Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal
design, operational function, and/or reliability, Tenda reserves the right to make changes to the
products without obligation to notify any person or organization of such revisions or changes.
Tenda does not assume any liability that may occur due to the use or application of the product
described herein. Every effort has been made in the preparation of this document to ensure
accuracy of the contents, but all statements, information and recommendations in this document
do not constitute the warranty of any kind, express or implied.
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Preface
Thank you for choosing Tenda! Please read this user guide before you start.
Conventions
This user guide is applicable to the following routers. AC11 is used for illustration in this guide
unless specified. The contained images and UI screenshots are subject to the actual products.
Product model Description
AC11 AC1200 Dual Band Gigabit WiFi Router
AC10 AC1200 MU-MIMO Dual Band Gigabit WiFi Router
AC8 AC1200 Dual-band Gigabit Wireless Router
AC7 AC1200 Smart Dual-Band WiFi Router
AC6 AC1200 Smart Dual-band WiFi Router
AC5 AC1200 Smart Dual-band WiFi Router
The typographical elements that may be found in this document are defined as follows.
Item Presentation Example
Cascading Menus > Click Status > Device Status
Parameter and value Bold Set User Name to Tom.
UI control Bold On the Policy page, click the OK button.
Variable Italic Format: XX:XX:XX:XX:XX:XX
Message “” The “Success” message appears.
The symbols that may be found in this document are defined as follows.
Item Meaning
This format is used to highlight information of importance or special interest.

Ignoring this type of note may result in ineffective configurations, loss of data or
damage to device.
This format is used to highlight a procedure that will save time or resources.
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For more documents
If you want to get more documents of the device, visit www.tendacn.com and search for the
corresponding product model.
The related documents are listed as below.
Document Description
It introduces how to set up the device quickly for internet access, the descriptions
Quick Installation Guide
of LED indicators, ports, and buttons, FAQ, statement information, and so on.
It introduces how to set up more functions of the device for more requirements,
User Guide
including all functions on the web UI of the device.
App User Guide It introduces how to use the Tenda WiFi App to configure and manage the router.
It introduces the basic information of the device, including product overview,

Data Sheet
features, and specifications.
Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as
soon as possible.
Global: (86) 755-27657180

(China Time Zone)
United States: 1-800-570-5892

(Toll Free: 7 x 24 hours) support@tenda.com.cn
Hotline Canada: 1-888-998-8966 Email
(Toll Free: Mon - Fri 9 am - 6 pm PST)
Hong Kong: 00852-81931998
www.tendacn.com
Website
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Contents
1 Get to know your device .............................................................................................................. 1
1.1 Overview ................................................................................................................................ 1
1.2 Appearance ............................................................................................................................ 1
1.2.1 AC5 & AC8 ................................................................................................................... 1
1.2.2 AC7 & AC11 ................................................................................................................. 3
1.2.3 AC6 & AC10 ................................................................................................................. 5
1.3 Label ....................................................................................................................................... 7
2 Web UI.......................................................................................................................................... 8
2.1 Log in to the web UI ............................................................................................................... 8
2.2 Log out of the web UI ............................................................................................................. 9
2.3 Web UI layout ....................................................................................................................... 10
2.4 Common element ................................................................................................................ 11
3 Status.......................................................................................................................................... 12
3.1 View internet connection status .......................................................................................... 12
3.2 View online device information ........................................................................................... 15
3.3 View system information ..................................................................................................... 16
4 Internet settings ......................................................................................................................... 17
4.1 Overview .............................................................................................................................. 17
4.2 Serve as a router .................................................................................................................. 18
4.2.1 Set up a PPPoE connection ....................................................................................... 18
4.2.2 Set up a dynamic IP connection ................................................................................ 20
4.2.3 Set up a static IP connection ..................................................................................... 21
4.3 Serve as a WiFi extender ...................................................................................................... 23
Method 1: Set the router to WISP mode ........................................................................... 23
Method 2: Set the router to universal repeater mode ...................................................... 27
4.4 Serve as an AP ...................................................................................................................... 30
5 Wireless settings ........................................................................................................................ 34
5.1 WiFi name and password ..................................................................................................... 34
5.1.1 Overview ................................................................................................................... 34
5.1.2 Separate the 2.4 GHz WiFi name from 5 GHz Wi-Fi name........................................ 35
5.1.3 Change the WiFi name and WiFi password .............................................................. 36
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5.1.4 Hide the WiFi network .............................................................................................. 37
5.1.5 Connect to a hidden WiFi network ........................................................................... 38
5.2 Guest network ...................................................................................................................... 40
5.2.1 Overview ................................................................................................................... 40
5.2.2 Set up the guest network .......................................................................................... 41
5.3 WiFi signal strength .............................................................................................................. 42
5.4 Wireless parameters ............................................................................................................ 43
5.5 Beamforming ........................................................................................................................ 45
5.6 WPS ...................................................................................................................................... 46
5.6.1 Connect to the WiFi network using the WPS button ................................................ 46
5.6.2 Connect to the WiFi network using the PBC button ................................................. 47
5.6.3 Connect to the WiFi network using the PIN code ..................................................... 49
6 Bandwidth control...................................................................................................................... 51
6.1 Overview .............................................................................................................................. 51
6.2 Set the upload and download speed limit ........................................................................... 53
6.3 Add devices to the blacklist.................................................................................................. 54
6.4 Remove devices from the blacklist ...................................................................................... 55
7 Parental controls ........................................................................................................................ 56
7.1 Overview .............................................................................................................................. 56
7.2 An example of configuring parental controls ....................................................................... 57
8 Sleeping mode............................................................................................................................ 59
8.1 LED control ........................................................................................................................... 59
8.2 WiFi schedule ....................................................................................................................... 60
9 Advanced .................................................................................................................................... 61
9.1 MAC address filter ................................................................................................................ 61
9.1.1 Overview ................................................................................................................... 61
9.1.2 Only allow specified devices to access the internet ................................................. 61
9.2 IPTV ...................................................................................................................................... 63
9.2.1 Overview ................................................................................................................... 63
9.2.2 Watch IPTV programs through the router ................................................................ 63
9.3 IP-MAC binding..................................................................................................................... 65
9.3.1 Overview ................................................................................................................... 65
9.3.2 Assign fixed IP addresses to LAN clients ................................................................... 65
9.4 Port forwarding .................................................................................................................... 67
9.4.1 Overview ................................................................................................................... 67
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9.4.2 Enable internet users to access LAN resources using an IP address ......................... 67
9.5 DDNS .................................................................................................................................... 72
9.5.1 Overview ................................................................................................................... 72
9.5.2 Enable internet users to access LAN resources using a domain name ..................... 73
9.6 DMZ host .............................................................................................................................. 76
9.6.1 Overview ................................................................................................................... 76
9.6.2 Enable internet users to access LAN resources using an IP address ......................... 76
9.7 UPnP ..................................................................................................................................... 80
9.8 Firewall ................................................................................................................................. 81
10 IPv6 ............................................................................................................................................. 82
10.1 Connect to the IPv6 network of ISPs .................................................................................. 82
10.1.1 PPPoEv6 ................................................................................................................... 82
10.1.2 DHCPv6.................................................................................................................... 85
10.1.3 Static IPv6 ................................................................................................................ 86
10.2 IPv6 LAN setup ................................................................................................................... 90
10.3 IPv6 status .......................................................................................................................... 92
11 Administration............................................................................................................................ 93
11.1 Login password................................................................................................................... 93
11.2 WAN parameters ................................................................................................................ 94
11.2.1 Change the server name and service name ............................................................ 94
11.2.2 Change the MTU value ............................................................................................ 94
11.2.3 Clone WAN MAC Address........................................................................................ 95
11.2.4 Change the WAN Speed .......................................................................................... 96
11.3 LAN parameters.................................................................................................................. 98
11.4 Remote web-based management ...................................................................................... 99
11.4.1 Overview ................................................................................................................. 99
11.4.2 Enable Tenda techical support to access the web UI ............................................ 100
11.5 Date & Time ..................................................................................................................... 101
11.6 Device management ........................................................................................................ 102
11.6.1 Reboot the router ................................................................................................. 102
11.6.2 Reset the router .................................................................................................... 102
11.6.3 Backup/Restore configuration .............................................................................. 104
11.6.4 Export system log .................................................................................................. 105
11.6.5 Upgrade firmware ................................................................................................. 106
11.6.6 Automatic maintenance ........................................................................................ 108
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Appendix .......................................................................................................................................... 109
A.1 Configuring the computer to obtain an IPv4 address automatically ................................. 109
A.1.1 Windows 10 ............................................................................................................ 109
A.1.2 Windows 8 .............................................................................................................. 112
A.1.3 Windows 7 .............................................................................................................. 114
A.2 Default parameters ............................................................................................................ 116
A.3 Acronyms and abbreviations ............................................................................................. 117
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1 Get to know your device
1.1 Overview
The dual-band WiFi router works at both 2.4 GHz and 5 GHz and supports the 802.11ac Wave2
technology, realizing a dual-band concurrent wireless rate of 1167 Mbps. It supports PPPoE user
name and password migration for instant internet access, and IPv6 for smoother internet
experience without network address translation (NAT).
The wireless rate is illustrated with AC11 as an example. The highest wireless rate differs with product
models.
1.2 Appearance
1.2.1 AC5 & AC8
The Ethernet ports of AC5 are fast Ethernet ports, and those of AC8 are gigabit ports. Both
products are similar in appearance. AC8 is used for illustration here.
LED indicator
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LED indicator Status Description
Solid on The router is starting or connected to the internet successfully.
Slow blinking The router fails to connect to the internet.
Fast blinking for A wired device is connected to or disconnected from the router.
3 seconds
LED indicator
Fast blinking for The migration of PPPoE user name and password succeeds after you
8 seconds connect the WAN port of the original router to one of the LAN ports of
the new router.
Fast blinking for The router is performing WPS negotiation.

2 minutes
Port & button
Port/Button Description
Power jack.
POWER
Used to connect to the included power adapter.
10/100/1000 Mbps auto-negotiation WAN port.

WAN Used to connect this router to the internet. Yu can connect this port to the LAN port from
the modem or the Ethernet jack at home.
10/100/1000 Mbps auto-negotiation LAN ports.

1, 2
Used to connect to wired devices such as computers or switches.
10/100/1000 Mbps auto-negotiation Ethernet port.

IPTV/3 By default, it is a LAN port. If the IPTV function of the router is enabled, it serves only as an
IPTV port used to connect to a set-top box.
Used to start the WPS negotiation, or to reset the router.

⚫ WPS: Press the button for 1 to 3 seconds. Within 2 minutes, enable the WPS function of
the other WPS-supported device to establish a WPS connection.
WPS/RST
⚫ Reset: Hold down the button for about 8 seconds, and then release it when the LED
indicator blinks fast. When the LED indicator lights solid on again, the router is reset
successfully.
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1.2.2 AC7 & AC11
LED indicator
⚫ The router is starting.

Solid on ⚫ If the indicator still lights solid on during normal use, the
System LED system is faulty.
SYS
indicator
Blinking The system is working properly.
Off The system is faulty, or the router is not powered on properly.
Solid on At least one of the 2.4 GHz and 5 GHz WiFi networks is enabled.
WiFi & WPS LED Fast blinking Data is being transmitted wirelessly.
WiFi
indicator Slow blinking The router is performing WPS negotiation.
Off The WiFi network of the router is disabled.
The WAN port is connected properly, but no data is being

Solid on
transmitted over the WAN port.
WAN port LED
WAN The WAN port is connected properly, and data is being
indicator Blinking
Off The WAN port is disconnected or improperly connected.
Solid on At least one LAN port is connected properly.

LAN port LED
LAN Blinking A new wired device is connected to a LAN port properly.
indicator
Off No device is connected to any LAN port of the router properly.
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Port & button
Power jack.
POWER
WiFi button.
WIFI
Used to enable/disable the WiFi network of the router.
Used to start the WPS negotiation process, or to reset the router.

⚫ WPS: Press the button of the router for 1 to 3 seconds. Within 2 minutes, enable the
RST/WPS WPS function of the other WPS-supported device to establish a WPS connection.
⚫ Reset: Hold down the button for about 8 seconds. Release it when all the LED indicators
blink once. The router is reset successfully.
10/100 Mbps auto-negotiation WAN port.

WAN Used to connect this router to the internet, such as a LAN port from the modem or the
Ethernet jack provided by your ISP.
10/100 Mbps auto-negotiation LAN ports.

1, 2
Used to connect to the wired devices such as computers or switches.
10/100 Mbps auto-negotiation Ethernet port.

3/IPTV By default, it is a LAN port. If the IPTV function of the router is enabled, it serves only as
an IPTV port used to connect to a set-top box.
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1.2.3 AC6 & AC10
LED indicator
Solid on The system is starting up, or does not work properly (during use).
System LED
SYS Blinking The system is working properly.
indicator
Off The system is faulty, or the router is not powered on properly.
The WAN port is connected properly, but no data is being

Solid on
WAN port LED
WAN The WAN port is connected properly, and data is being
indicator Blinking
Off The WAN port is disconnected or improperly connected.
Solid on At least one LAN port (port 1, 2 or 3/IPTV) is connected properly.
LAN port LED Blinking twice A new wired device is connected to the router.
LAN
indicator
No wired device is connected to any LAN port of the router, or
Off
the wired device is not connected properly.
Solid on At least the 2.4 GHz or 5 GHz WiFi network is enabled.
Fast blinking Data is being transmitted wirelessly.

WiFi & WPS
WiFi
LED indicator
Slow blinking The router is performing WPS negotiation.
Off The WiFi network is disabled.
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Port & Button
Power jack.
POWER
10/100/1000 Mbps auto-negotiation WAN port.

⚫ (Default) Under the Router mode, connect this port to a modem or an Ethernet jack.
WAN
⚫ Under the WISP or Universal Repeater mode, DO NOT connect any device to this port.
⚫ Under the AP mode, it functions as a LAN port.
10/100/1000 Mbps auto-negotiation LAN ports.

1, 2
Used to be connected to computers, switches or game machines.
10/100/1000 Mbps auto-negotiation Ethernet port.

IPTV/3 It is a LAN port by default. When the IPTV function is enabled, it can only serve as an IPTV
port to be connected to a set top box.
Used to start the WPS negotiation process, or to reset the router.

⚫ WPS: Press the button, and the WiFi LED indicator blinks slowly. Within 2 minutes,
enable the WPS function of the other WPS-supported device to establish a WPS
WPS/RST connection.
⚫ Reset: When the SYS LED indicator blinks, hold the button down for about 8 seconds,
and then release it when all the LED indicators light up. The router is restored to factory
settings.
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1.3 Label
The bottom label shows the login IP address, MAC address, serial number, SSID and PIN number of
the router. See the following figure. Here AC11 is used for illustration.
IP Address: It is the default address used to log in to the web UI of the router.
MAC: It specifies the MAC address of the router.
Serial No.: It is required if you need technical assistance.
SSID: It specifies the default WiFi name of the router.
Pin No.: It specifies the PIN code of the router.
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2 Web UI
2.1 Log in to the web UI
Step 1 Connect your smartphone to the WiFi network of the router, or connect your computer to
a LAN port.
Step 2 Start a web browser on the device connected to the router, and visit tendawifi.com.
---End
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The following page appears.
If the above page doesn’t appear, try the following solutions:

⚫ Ensure that the router is powered on properly.
⚫ If you are using a computer to access the page, check whether the computer obtains an IP address
automatically. Refer to A.1 Configuring the computer to obtain an IPv4 address automatically.
⚫ If you are using a smartphone to access the page, ensure that your cellular network is disabled.
⚫ Reset the router and log in to the web UI of the router.
2.2 Log out of the web UI

If you log in to the web UI of the router and perform no operation within 5 minutes, the router logs
you out automatically. You can also log out by clicking Logout on the upper right corner of the web
UI.
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2.3 Web UI layout
The web UI of the router consists of two parts, including the navigation bar and the configuration
area. See the following figure.
The functions and parameters shown in gray indicate that the functions are not supported or cannot be
modified.
SN Name Description
Navigation bar It is used to show the function menu of the router. Users can select functions
❶
in the navigation bar and the configuration appears in the configuration area.
❷ Configuration area It is used to modify or view your configurations.
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2.4 Common element
The common elements used on the web UI are as follows.
Common element Description
OKl It is used to save the current configurations and enable them to take effect.
Cancell It is used to cancel the current configurations and restore the previous settings.
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3 Status
Log in to the web UI of the router and choose Status to enter the page. On this page, you can:
− View internet connection status
− View online device information
− View system information
3.1 View internet connection status

You can view the internet connection status on this page.
To access the page:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Status > Internet Connection Status.
---End
When the Internet and My Router is connected and Connected. You can access the internet. is
shown as below, the router is connected to the internet successfully and you can access the
internet via the router.
When a red cross and “Disconnected” are shown between the Internet and My Router, and WAN
port disconnected. Please connect an Ethernet cable with Internet connectivity to the port. is
shown on the page, it indicates that the Ethernet cable is not connected properly. Please ensure
that the Ethernet cable is connected properly.
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When a red cross and “Disconnected” are shown between the Internet and My Router, and Failed.
Please confirm your user name and password and try again. is shown on the page, it indicates that
the user name and password you entered were incorrect. Please navigate to the Internet Settings
page to try again.
Please consider the following tips when entering user name and password:
⚫ Pay attention to case sensitivity, such as “Z” and “z”.
⚫ Pay attention to similar letters and numbers, such as “I” and “1”.
⚫ Ensure the completeness of account parameters, such as “0755000513@163.gd”, rather than
“0755000513”
If the problem persists, contact your ISP.
When a red cross and “Disconnected” are shown between the Internet and My Router, and Error:
No response from the remote server. Please contact your ISP., try the following solutions:
− Ensure that the Ethernet cable is connected properly.
− Ensure that you choose the proper connection type (Contact your ISP for any doubt
about the connection type).
− Power off the router and wait for several minutes, then power it on and try again.
If the problem persists, consult your ISP.
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When a red cross and “Disconnected” are shown between the Internet and My Router, and Dial-
up connection succeeded but the internet is inaccessible. Please contact your ISP. is shown on the
page, contact your ISP for the problem.
When a red cross and “Disconnected” are shown between the Internet and My Router, and The
router has obtained a valid IP address but cannot access the Internet. Please try the solutions
below one by one. is shown as below, follow the instructions on the page to solve the problem.
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3.2 View online device information
This part shows the information of online devices, such as the number and real-time
upload/download speed.
To access the page, log in to the web UI of the router and choose Status > Online Devices and
Real-Time Speed.
To control the bandwidth of online devices, click the Download Speed and Upload Speed area to
enter the Bandwidth Control page.
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3.3 View system information
This section shows the basic information of the router, including connection type, connection
duration, WAN IP address and so on.
To access the page, log in to the web UI of the router and choose Status > System Information.
Parameter description
Parameter Description
Connection Type It shows the current IPv4 connection type of the router.
It specifies the time that has elapsed since the router connects to the IPv4
Connection Duration
internet successfully.
WAN MAC Address It specifies the MAC address of the WAN port of the router.
It specifies the IP address of the LAN port for the router. LAN users can access the
LAN IP Address
web UI of the router by visiting this IP address. Default: 192.168.0.1.
Firmware Version It specifies the current version number of the router’s firmware.
WAN IP Address It specifies the IPv4 address of the WAN port.
Subnet Mask It specifies the subnet mask of the WAN port.
Default Gateway It specifies the IPv4 default gateway of the router.
Preferred DNS Server

It shows the preferred and alternative IPv4 DNS server address of the WAN port.
Alternate DNS Server
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4 Internet settings
4.1 Overview
On this page, you can complete the internet settings to achieve the shared internet access for
multiple users.
To access the page, log in to the web UI of the router and choose Internet Settings.
The router supports multiple working mode, including router mode, WISP mode, universal
repeater mode and AP mode. Choose the suitable mode according to your context of use.
Context of use Suitable mode
Connect your router to a modem or Ethernet jack using an Ethernet cable. Router mode
WISP mode or Universal

Bridge the existing WiFi network and extend the wireless coverage.
repeater mode
Connect the router to a smart home gateway to provide wireless coverage. AP mode
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4.2 Serve as a router
If you use the router for the first time or the router is restored to factory settings, follow the quick
installation guide to configure the internet access. If you want to modify internet parameters or
other settings, you can follow the instruction in this chapter.
By default, the router works in the router mode. Under this mode, connect the WAN port of the
router to the internet, connect the LAN ports to user devices and complete the internet settings,
then you can access the internet on these devices.
Parameters are provided by your ISP. Contact your ISP for any doubts.
4.2.1 Set up a PPPoE connection

If the ISP provides you with PPPoE user name and password, you can choose this connection type
to access the internet. The application scenario is shown below.
Configuring procedures:
Step 2 Choose Internet Settings.
Step 3 Set Operating Mode to Router.
Step 4 Set Connection Type to PPPoE.
Step 5 Enter User Name and Password provided by your ISP.
Step 6 Click OK at the bottom of the page.
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---End
Wait a moment. When “Connected. You can access the internet.” is shown on the page, the router
is connected to the internet.
If you still cannot access the internet, try the following solutions:
 If “Error: No response from the remote server. Please contact your ISP.” is shown on the page, you
are recommended to set the Connection Type to Dynamic IP Address.
 If the problem persists, refer to 3.1 View internet connection status to find a solution.
User Name
It specifies the PPPoE user name and password provided by your ISP.
Password
It specifies the connection status of the WAN port.

⚫ When “Connected. You can access the internet now.” is shown here, the router is
Connection Status connected to the internet successfully.
⚫ When other information is shown here, the router fails to connect to the internet.
Please take corresponding measures according to the information shown here.
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4.2.2 Set up a dynamic IP connection
Generally, accessing the internet through dynamic IP address is applicable in the following
situations:
− Your ISP does not provide PPPoE user name and password, or any information
including IP address, subnet mask, default gateway and DNS server.
− You have a router with internet access and want to add another router.
The application scenario is shown below.
Step 4 Set Connection Type to Dynamic IP Address.
---End
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Wait a moment. When “Connected. You can access the internet.” is shown on the page, you can
access the internet.
If you still cannot access the internet, refer to 3.1 View internet connection status to find a
solution.
4.2.3 Set up a static IP connection

When your ISP provides you with information including IP address, subnet mask, default gateway
and DNS server, you can choose this connection type to access the internet.
Step 4 Set Connection Type to Static IP Address.
Step 5 Set the required parameters provided by your ISP.
---End
Wait a moment. When “Connected. You can access the internet.” is shown on the page, you can
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If you still cannot access the internet, refer to 3.1 View internet connection status to find a
solution.
IP Address
When static IP address is chosen as the connection type, enter the fixed IP address
Subnet Mask information provided by your ISP.
Default Gateway
Preferred DNS If your ISP only provides one DNS server address, you can leave the Alternate DNS
blank.
Alternate DNS
It specifies the internet connection status.

⚫ When “Connected. You can access the internet now.” is shown here, the router is
Connection Status connected to the internet successfully.
⚫ When other information is shown here, the router fails to connect to the internet.
Please take corresponding measures according to information shown here.
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4.3 Serve as a WiFi extender
If you have a router which is connected to the internet and want to extend the WiFi coverage, you
can refer to this chapter.
Assume that the information of your existing WiFi network is as follows:
− WiFi name: My_home_WiFi
− WiFi password: TendaAC947
New router
Original router
Method 1: Set the router to WISP mode

If you use the router for the first time or have reset router, proceed with the following steps. If you
have already configured the router, skip Step 2.
Step 2 Set Connection Type to Dynamic IP Address, and click OK. You will be direct to the Status
page.
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If you are using a wireless device for configuration and are not directed to the Status page
automatically, ensure that your wireless device is still connected to the WiFi network of the router.

Step 4 Set Operating Mode to WISP.
Step 5 Choose the ISP hotspot, which is My_home_WiFi in this example.
Step 6 Enter the password of the WiFi network, which is TendaAC947 in this example.
Step 7 Click Connect. The router will reboot to activate the settings.
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Step 8 Log in to the web UI of the router again, navigate to Status to ensure that Connected. You
can access the internet. is shown on this page.
The LAN IP address of the router will change. Please log in to the web UI of the router by visiting
tendawifi.com. If there is another network device with the same login domain name (tendawifi.com)
with the router, log in to the upstream router and find the IP address obtained by the new router in the
client list. Then you can log in to the web UI of the router by visiting the IP address.
If the connection between WiFi and My Router failed, try the following solutions:
⚫ Ensure that you have entered the correct WiFi password of the WiFi, and mind case sensitivity.
⚫ Ensure that My Router is within the wireless coverage of the WiFi.
Step 9 Relocate the new router by referring to the following suggestions and power it on again:
− Between the original router and the uncovered area, but within the coverage of the
original router.
− Away from the microwave oven, electromagnetic oven or refrigerator.
− Above the ground with few obstacles.
Do not connect any device to the WAN port of the new router after setting the router to WISP mode.
---End
To access the internet, connect your computer to a LAN port of the new router, or connect your
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smart phone to the WiFi network of the new router.
You can find the WiFi name and password on the Wireless Settings > WiFi Name and Password
page. If the network is not encrypted, you can also set a WiFi password on this page for security.
If you cannot access the internet, try the following solutions:

⚫ Ensure that the existing router is connected to the internet successfully.
⚫ Ensure that your wireless devices are connected to the WiFi network of the new router.
⚫ If the computer connected to the router for repeating cannot access the internet, ensure that the
computer is configured to obtain an IP address and DNS sever automatically.
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Method 2: Set the router to universal repeater mode
If you use the router for the first time or have reset router, proceed with the following steps. If you
have already configured the router, skip Step 2.
Step 2 Set Connection Type to Dynamic IP Address, and click OK. You will be direct to the Status
page.

Step 4 Set Operating Mode to Universal Repeater.
Step 5 Select the WiFi name to be extended, which is My_home_WiFi in this example.
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Step 6 Enter the password of the selected WiFi network, which is TendaAC947 in this example.
Step 7 Click Connect. The router will reboot to activate the settings.
Step 8 Log in to the web UI of the router again, navigate to Status to ensure that Bridged in
Universal Repeater mode is shown on this page.
The LAN IP address of the router will change. Please log in to the web UI of the router by visiting
tendawifi.com. If there is another network device with the same login domain name (tendawifi.com)
with the router, log in to the upstream router and find the IP address obtained by the new router in the
client list. Then you can log in to the web UI of the router by visiting the IP address.
If the connection between the Upstream Router and My Router failed, try the following solutions:
⚫ Ensure that you have entered the correct WiFi password of the WiFi, and mind case sensitivity.
⚫ Ensure that My Router is within the wireless coverage of the Upstream Router.
Step 9 Relocate the new router by referring to the following suggestions and power it on again:
− Between the original router and the uncovered area, but within the coverage of the
original router.
− Away from the microwave oven, electromagnetic oven, refrigerator.
− Above the ground with few obstacles.
After the new router is set to universal repeater mode, Do NOT connect any device to the WAN port
of the new router.
---End
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To access the internet, connect your computer to a LAN port of the new router, or connect your
smart phone to the WiFi network of the new router.

⚫ Ensure that your wireless devices are connected to the WiFi network of the new router.
⚫ If the computer connected to the router for repeating cannot access the internet, ensure that the
computer is configured to obtain an IP address and DNS sever automatically.
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4.4 Serve as an AP
When you have a smart home gateway which only provides wired internet access, you can set the
router to work in AP mode to provide wireless coverage.
When the router is set to AP mode:

⚫ Every physical port can be used as a LAN port.
⚫ The LAN IP address of the router will be changed. Please log in to web UI of the router by visiting
tendawifi.com.
⚫ Functions, such as bandwidth control and port forwarding will be unavailable. Refer to the web UI
for available functions.
Step 1 Power on the router. Connect a computer to a LAN port of the router, or connect your
smart phone to the WiFi network of the router.
If you have finished the quick setup wizard before, start a web browser and visit tendawifi.com and
skip Step 2.
Step 2 Log in to the web UI of the router.

1. Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router. A computer is used for illustration below.
2. Set Connection Type to Dynamic IP Address, and click OK. You will be directed to the
Status page.
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Step 3 Set the router to AP mode.

1. Choose Internet Settings to access the configuration page.
2. Set Operating Mode to AP, and click OK at the bottom of the page.
3. Click OK in the popup window. The router will reboot to activate the settings.
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Step 4 Connect the upstream device, such as a gateway, to any port of the router.
---End
Log in to the web UI of the router again, and navigate to Status to check if the AP mode is
configured successfully as follows.
If there is another network device with the same login domain name (tendawifi.com) with the router,
log in to the upstream router and find the IP address obtained by the new router in the client list. Then
you can log in to the web UI of the router by visiting the IP address.
To access the internet, connect your computer to physical port, or connect your smart phone to
the WiFi network.
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⚫ Ensure that your wireless devices are connected to the correct WiFi network of the new router.
⚫ If the computer connected to the router cannot access the internet, ensure that the computer is
configured to obtain an IP address and DNS sever automatically.
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5 Wireless settings
5.1 WiFi name and password
5.1.1 Overview
On this page, you can configure basic WiFi parameters, such as the WiFi name and password.
To access the configuration page, log in to the web UI of the router, and navigate to Wireless
Settings > WiFi Name and Password.
It is used to turn on or off the Preferred Band function.
Preferred Band When it is enabled, the WiFi names of 2.4 GHz and 5 GHz networks are integrated, and
only one WiFi signal is shown. Devices connected to the WiFi network will use the
network with better connection quality automatically.
WiFi Network It is used to enable or disable the WiFi networks of the router.
You can enable or disable the 2.4 GHz network and 5 GHz network separately when
2.4 GHz Network the Preferred Band function is disabled.
⚫ If the wireless devices such as mobile phones are far away from the router, or
blocked from the router by a wall, it is recommended to connect to the 2.4 GHz
network.
5 GHz Network ⚫ If the wireless devices are close to the router, it is recommended to connect to the 5
GHz network.
WiFi Name It specifies the WiFi network name (SSID) of the WiFi network.
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It specifies the encryption modes supported by the router, including:

⚫ None: It indicates that a WiFi network is not encrypted and any clients can access
the network without a password. This option is not recommended as it leads to low
network security.
Security Mode ⚫ WPA-PSK: It indicates that WPA-PSK is adopted to authenticate users.
⚫ WPA2-PSK: It indicates that WPA2-PSK is adopted to authenticate users.
⚫ WPA/WPA2-PSK Mixed: It indicates that WPA-PSK and WPA2-PSK are adopted to
authenticate users.
It specifies the password for connecting to the WiFi network. You are strongly
recommended to set a WiFi password for security.
WiFi Password
It is recommended to use the combination of numbers, uppercase letters, lowercase
letters and special symbols in the password to enhance the security of the WiFi
network.
With this function enabled, wireless clients cannot find the SSID, and you need to
Hide WiFi enter the SSID on the wireless clients to access the WiFi network. By default, this
function is disabled.
5.1.2 Separate the 2.4 GHz WiFi name from 5 GHz Wi-Fi name
Step 2 Choose Wireless Settings > WiFi Name and Password.
Step 3 Set Preferred Band to Disable.
Step 4 Customize the 2.4 GHz and 5 GHz WiFi name and WiFi password.
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Step 6 Click OK.
---End
When completing the configurations, you can connect to the WiFi networks of the router to access the
internet.
5.1.3 Change the WiFi name and WiFi password

The router supports both 2.4 GHz and 5 GHz WiFi networks.
Assume that you want to change the 2.4 GHz WiFi name and password to John_Doe_2.4GHz and
Tenda+Wireless24, and the 5 GHz WiFi name and password to John_Doe_5GHz and
Tenda+Wireless5. Both networks adopt WPA/WPA2-PSK Mixed as the encryption type.
Step 3 Set Preferred Band to Disable.
Step 4 Change the parameters of the 2.4 GHz network.
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1. Change the WiFi Name of the 2.4 GHz network, which is John_Doe_2.4GHz in this
example.
2. Choose an Encryption Mode, which is WPA/WPA2-PSK Mixed in this example.
3. Change the WiFi Password of the 2.4 GHz network, which is Tenda+Wireless24 in this
example.
Step 5 Change the parameters of the 5 GHz network.
1. Change the WiFi Name of the 5 GHz network, which is John_Doe_5GHz in this example.
2. Choose an Encryption Mode, which is WPA/WPA2-PSK Mixed in this example.
3. Change the WiFi Password of the 5 GHz network, which is Tenda+Wireless5 in this
example.
Step 6 Click OK on the bottom of the page.
---End
When completing the configurations, you can connect your wireless devices to the WiFi networks
of the router to access the internet.
5.1.4 Hide the WiFi network

Step 3 Tick Hide WiFi of the target network.
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---End
When completing the configurations, the corresponding WiFi network is invisible to wireless
devices.
5.1.5 Connect to a hidden WiFi network

When a WiFi network is hidden, you need to enter the WiFi name manually in order to connect to
it.
Assume that the Preferred Band function is enabled and the WiFi parameters are:
− WiFi name: Jone_Doe
− Encryption type: WPA/WPA2-PSK Mixed
− WiFi password: Tenda+Wireless245
If you do not remember the wireless parameters of the WiFi network, log in to the web UI of the router
and navigate to Wireless Settings > WiFi Name and Password to find them.
Configuring procedures (Example: iPhone):

Step 1 Tap Settings on your phone, and find WLAN.
Step 2 Enable WLAN.
Step 3 Scroll the WiFi list to the bottom, and tap Other….
Step 4 Enter the WiFi name and password, which are John_Doe and Tenda+Wireless245 in this
example.
Step 5 Set security to WPA2/WPA3 (If WPA2/WPA3 is not available, choose WPA2).
Step 6 Tap Join.
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---End
When completing the configurations, you can connect to the hidden WiFi network to access the
internet.
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5.2 Guest network
5.2.1 Overview
In this module, you can enable/disable the guest network function and change the WiFi name and
password of the guest network.
A guest network can be set up with a shared bandwidth limit for visitors to access the internet and
isolated from the main network. It protects the security of the main network and ensures the
bandwidth of your main network.
To access the configuration page, log in to the web UI of the router and navigate to the Wireless
Settings > Guest Network. This function is disabled by default.
Guest Network It is used to enable the Guest Network function.
2.4 GHz WiFi It specifies the WiFi name of the router’s guest network. By default, Tenda_VIP is for 2.4
Name GHz WiFi network and Tenda_VIP_5G for 5 GHz WiFi network.
5 GHz WiFi
You can change the SSIDs (WiFi name) if required. To distinguish the guest network from
Name
the main network, you are recommended to set the different WiFi network names.
Guest Network
It specifies the password for the router’s two guest networks.
Password
It specifies the validity of the guest networks.

Validity
The Guest Network function will be disabled automatically out of the specified time.
Shared
It allows you to specify the maximum download speed for all devices connected to the
Bandwidth for
guest networks. By default, the bandwidth is not limited.
Guests
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5.2.2 Set up the guest network
Scenario: A group of friends are going to visit your home and stay for about 8 hours.
Goal: Prevent the use of WiFi network by guests from affecting the network speed of your
computer for work purposes.
Solution: You can configure the guest network function and let your guests to use the guest
networks.
Assume that the parameters you are going to set for the guest WiFi network:
− WiFi names for 2.4 GHz and 5 GHz networks: John_Doe and John_Doe_5G.
− WiFi password for 2.4 GHz and 5 GHz networks: Tenda+245.
− The shared bandwidth for guests: 2 Mbps.
Step 2 Choose Wireless Settings > Guest Network.
Step 3 Set Guest Network to Enable.
Step 4 Change 2.4 GHz WiFi Name, which is John_Doe in this example.
Step 5 Change 5 GHz WiFi Name, which is John_Doe_5G in this example.
Step 6 Set Guest Network Password, such as to Tenda+245.
Step 7 Select a validity time from the Validity drop-down box, which is 4 hours in this example.
Step 8 Set the bandwidth in the Shared Bandwidth for Guests drop-down box, which is 2 in this
example.
---End
During the 4 hours after the configuration, guests can connect their wireless devices, such as
smartphones, to John_Doe or John_Doe_5G to access the internet and enjoy the shared
bandwidth of 2 Mbps.
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5.3 WiFi signal strength
In this module, you can adjust the wall-penetration capability and wireless coverage of the router.
Not all routers support this function. The actual product prevails.
To access the configuration page, log in to the web UI of the router and navigate to the Wireless
Settings > WiFi Signal Strength.
The mode of signal strength. The default mode is High.

⚫ High: It is typically used to meet wireless coverage requirements in large or multi-barrier
environments.
⚫ Medium: It is typically used to meet wireless coverage requirements in medium-area or
less-obstacle environments.
Signal Strength
⚫ Low: It is typically used to meet wireless coverage requirements in small area or barrier-
free environments.
If the WiFi function works properly in low mode, you are recommended to select the low
mode.
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5.4 Wireless parameters
In this section, you can change network mode, wireless channel, and wireless bandwidth of 2.4
GHz and 5 GHz WiFi networks.
To access the configuration page, log in to the web UI of the router, and choose Wireless Settings >
Wireless Parameters.
In order not to influence the wireless performance, it is recommended to maintain the default settings
on this page without professional instructions.
It specifies various protocols adopted for wireless transmission.

2.4 GHz WiFi network supports 11b, 11g, 11b/g mixed and 11b/g/n mixed modes.
⚫ 11b: It indicates that devices compliant with IEEE 802.11b protocol can connect to the 2.4 GHz
WiFi network of the router, enjoying a maximum transmission rate of 11 Mbps.
⚫ 11g: It indicates that devices compliant with IEEE 802.11g protocol can connect to the 2.4 GHz
⚫ 11b/g: It indicates that devices compliant with IEEE 802.11b or IEEE 802.11g protocol can
connect to the 2.4 GHz WiFi network of the router, enjoying a maximum transmission rate of
Network 54 Mbps.
Mode ⚫ 11b/g/n: It indicates that all devices compliant with IEEE 802.11b or IEEE 802.11g protocol, or
work at 2.4 GHz with IEEE 802.11n protocol can connect to the 5 GHz WiFi network of the
router, therefore enjoying a maximum transmission rate of 300 Mbps.
5 GHz WiFi network supports 11ac, 11a/n/ac mixed modes.
⚫ 11ac: It indicates that devices complaint with IEEE 802.11ac protocol can connect to the 5 GHz
⚫ 11a/n/ac: It indicates that all devices compliant with IEEE 802.11a or IEEE 802.11ac protocol, or
work at 5 GHz with IEEE 802.11n protocol can connect to the 5 GHz WiFi network of the router,
enjoying a maximum transmission rate of 867 Mbps.
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It specifies the operating channel of a WiFi network.
Wireless By default, the wireless channel is Auto, which indicates that the router selects a channel for the
Channel WiFi network automatically. You are recommended to choose a channel with less interference
for better wireless transmission efficiency. You can use a third-party tool to scan the WiFi signals
nearby to understand the channel usage situations.
It specifies the bandwidth of the wireless channel of a WiFi network. Change the default settings
only when necessary.
⚫ 20: It indicates that the channel bandwidth of a router is to 20 MHz.
⚫ 40: It indicates that the channel bandwidth of a router is 40 MHz.
Wireless ⚫ 20/40: It specifies that a router can switch its channel bandwidth between 20 MHz and 40 MHz
Bandwidth based on the ambient environment. This option is available only at 2.4 GHz.
⚫ 80: It indicates that the channel bandwidth of a router is 80 MHz. This option is available only
at 5 GHz.
⚫ 20/40/80: It specifies that a router can switch its channel bandwidth among 20 MHz, 40 MHz,
and 80 MHz based on the ambient environment. This option is available only at 5 GHz.
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5.5 Beamforming
Beamforming is a radio wave technology written into IEEE 802.11ac standard. With beamforming,
the router transmits radio signal in the direction of the client, thus creating a stronger, faster and
more reliable wireless communication.
To access the page, log in to the web UI of the router and choose Wireless Settings >
Beamforming.
The following figure shows the wireless transmission when Beamforming is disabled.
The following figure shows the wireless transmission when Beamforming is enabled.
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5.6 WPS
The WPS function enables wireless devices such as smartphones to connect to WiFi networks of
the router quickly and easily.
To access the page, log in to the web UI of the router and choose Wireless Settings > WPS.
This function is only applicable to WPS-enabled wireless devices.
5.6.1 Connect to the WiFi network using the WPS button

Step 1 Press the WPS button on the router. If there is only one LED indicator, the LED indicator
blinks fast, such as AC8; if the router has more than one LED indicator, the WiFi LED
indicator blinks slowly, such as AC11.
Step 2 Configure the WPS function on your wireless devices within 2 minutes. Configurations on
various devices may differ (Example: HUAWEI P10).
1. Find Settings on the phone.
2. Choose WLAN.
3. Tap , and choose WLAN settings.
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4. Choose WPS connection.
---End
Wait a moment until the WPS negotiation is completed, and the phone is connected to the WiFi
network.
5.6.2 Connect to the WiFi network using the PBC button

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Step 2 Choose Wireless Settings > WPS.
Step 3 Click PBC.
Step 4 Configure the WPS function on your wireless devices within 2 minutes. Configurations on
various devices may differ (Example: HUAWEI P10).
1. Find WLAN settings on the phone.
2. Tap , and choose WLAN settings.
3. Choose WPS connection.
---End
Wait a moment until the WPS negotiation is completed, and the phone is connected to the WiFi
network.
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---End
Wait until the smartphone or computer is connected to the WiFi network of the router
successfully.
5.6.3 Connect to the WiFi network using the PIN code
WPS connection using pin code is generally applied on a computer with a wireless adapter. Please
refer to relevant adapter’s user guide for detailed instructions.
Step 1 Find the PIN code.

Check the PIN code on the bottom label of the router.
You can also visit tendawifi.com on a device connected to the router or its WiFi network,
and navigate to Wireless Settings > WPS to check the PIN code.
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Step 2 Enter the PIN code on the wireless device for connection.
---End
Wait until the smartphone or computer is connected to the WiFi network of the router
successfully.
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6 Bandwidth control
6.1 Overview
By configuring this function, you can limit the upload and download speed of devices connected to
the router and allocate the bandwidth reasonably. On this page you can:
− Set the upload and download speed limit
− Add devices to the blacklist
− Remove devices from the blacklist
To access the configuration page, log in to the web UI of the router and choose Bandwidth
Control.
It shows the information of the online device, including device name and IP
Device Name address.
You can click to customize the device name for easier management.
Download Speed
It specifies the current upload and download speeds of the device.
Upload Speed
Online Download Limit
Devices It allows you to specify the maximum upload and download speeds for the
Upload Limit device.
It specifies whether the device can access the internet.

⚫ : It indicates that the device can access the internet.
Internet Access
⚫ : It indicates that the device is unable to access the internet.
⚫ Local: It indicates that the device is managing the web UI of the router.
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Device Name It specifies the device name of a blocked device.
MAC Address It specifies the MAC address of a blocked device.

Blacklisted
Devices It is used to remove a blocked device from the blacklist. After being
Unlimit removed from the blacklist, the device can reconnect to the router for
internet access.
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6.2 Set the upload and download speed limit
Scenario: You want to allocate bandwidth equally and enable all connected devices to enjoy
smooth 720p videos.
Solution: Configure the bandwidth control function to meet the requirement.
Step 2 Choose Bandwidth Control.
Step 3 Target the devices to be controlled, and set the Download Limit to 512 KB/s (HD Videos).
---End
After the configuration, the highest speed for the device is 4 Mbps (or 512 KB/s) and satisfies the
requirement of 720p videos.
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6.3 Add devices to the blacklist
Add devices to the blacklist to block the internet access:
Step 2 Click Bandwidth Control.
Step 3 Click corresponded to the device to be blocked to change the status to .

---End
The blocked device is shown in the blacklist.
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6.4 Remove devices from the blacklist
Step 2 Click Bandwidth Control > Blacklisted Devices.
Step 3 Target the device and click Unlimit.
---End
After the device is removed from the blacklist, it can access the internet through the router again.
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7 Parental controls
7.1 Overview
On the parental control page, you can view the information of online devices and configure their
internet access options.
To access the configuration page, log in to the web UI of the router, and navigate to the Parental
Controls page.
It specifies the name of the online device.

Device Name
You can click to customize the device name for easier management.
IP Address It specifies the IP address of the online device.

Online
Devices Online It specifies the time that has elapsed since the device connects to the router
Duration successfully.
It specifies the status of a rule. You can enable/disable the rule by switching
Manage
the button.
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Allow access
It specifies the time period when internet connection is allowed.
during
Repeat It specifies the dates when internet connection is allowed.
It specifies the modes of website restrictions.

⚫ Disable: It specifies that all websites are accessible.
Website ⚫ Only Permit: It specifies that only the websites listed in Unblocked Websites
Access Restrictions are accessible.
Restrictions ⚫ Only Forbid: It specifies that only the websites listed in Blocked Websites
are inaccessible.
Unblocked It specifies the websites that devices can or cannot access during the “Allow
Websites access during” period.
Blocked
Websites Key words are supported for access restriction. Full website addresses are
recommended for precise limit.
7.2 An example of configuring parental controls

Scenario: The final exam for your daughter is approaching and you want to configure her internet
access through the router.
Goal: Your daughter cannot access websites, such as facebook, twitter, youtube and Instagram,
during 8:00 to 22:00 on weekends using the computer in her room, and cannot access the internet
from 22:00 to 8:00.
Solution: You can configure the parental controls function to reach the goal.
Step 2 Choose Parental Controls.
Step 3 Set the button from to .
Step 4 Specify the period when the target websites cannot be accessed, which is 8:00 ~ 22:00 in
this example.
Step 5 Tick the days when the rule is applied, which are Sat. and Sun. in this example.
Step 6 Set Website Restrictions to Only Forbid.
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Step 7 Set Blocked Websites, which are facebook.com, twitter.com, youtube.com and
instagram.com.
---End
After the configuration is completed, your daughter can access any websites except for facebook,
twitter, youtube and instagram from 8:00 to 22:00 on weekends, and she cannot access the
internet at all between 22:00 to 8:00.
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8 Sleeping mode
8.1 LED control
This page allows you to turn on and turn off the LED indicator of the router as required.
To access the configuration page, log in to the web UI of the router and choose Sleeping Mode >
LED Control.
To make the LED control function work properly, please ensure the system time is synchronized with
the internet time.
Always Open It indicates that the LED indicator works in ordinary states.
Always Close It indicates that the LED indicator is off even when the router is working.
Close Schedule It specifies that the LED indicator is turned off as scheduled.
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8.2 WiFi schedule
When the WiFi schedule function is enabled, the router disables the WiFi network during the
specified period to reduce power consumption.
To access the configuration page, log in to the web UI of the router, and choose Sleeping Mode >
WiFi Schedule.
This function is disabled by default. When it is enabled, the page is shown as below.
To make the WiFi schedule function work properly, please ensure the system time is synchronized
with the internet time.
WiFi Schedule It is used to enable/disable the WiFi Schedule function.
Turn WiFi Off It specifies the period when the WiFi network is disabled. In that period, wireless devices
At cannot find the router’s WiFi networks.
Turn WiFi Off

It specifies the day(s) when the WiFi network is disabled.
On
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9 Advanced
9.1 MAC address filter
9.1.1 Overview
This function enables you to add devices to the whitelist or blacklist to enable or disable specified
users to access the internet through the router.
To access the configuration page, log in to the web UI of the router, and choose Advanced > MAC
Address Filter.
It specifies the MAC address filter mode.

⚫ Blacklist: Wireless devices listed are unable to connect to the WiFi network of the
Filter Mode router, and wired devices listed are unable to access the internet.
⚫ Whitelist: Only wireless devices listed can connect to the WiFi network of the
router, and wired devices listed are able to access the internet.
Blacklisted MAC
Address
It specifies the MAC address of the device to which a rule applies.
Whitelisted MAC
Address
Remark (Optional) It specifies the description of a rule.
: Click it to add a device into the blacklist/whitelist.

Operation
: Click it to delete a device from the blacklist/whitelist.
Add all online devices It is only available when you set the whitelist for the first time. By clicking it, you
to the whitelist can add all currently connected devices to the whitelist.
9.1.2 Only allow specified devices to access the internet

Scenario: The WiFi network in your home is misused by unknown users sometimes.
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Goal: Only allow certain devices of family members to access the internet.
Solution: You can configure the MAC address filter function to reach the goal.
Assume the MAC address and connection status of your domestic devices are as follows.
Device MAC address Status
Your own phone 8C:EC:4B:B3:04:92 Connected
Wife’s phone 94:C6:91:29:C2:12 Disconnected
Daughter’s phone 98:9C:57:19:D0:1B Disconnected

Step 2 Choose Advanced > MAC Address Filter.
Step 3 Set the Filter Mode to Whitelist.
Step 4 Enter the Whitelisted MAC Address of the device, which is 94:C6:91:29:C2:12 in this
example.
Step 5 (Optional) Enter the remark for the device, which is Wife’s phone in this example.
Step 6 Click .
Step 7 Repeat Step 4 to Step 6 to add Daughter’s phone (98:9C:57:19:D0:1B) to the whitelist.
---End
When configuration is completed, only the three devices added can access the internet through
the router.
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9.2 IPTV
9.2.1 Overview
If the IPTV service is included in the broadband service you purchased, you can enable the IPTV
function to enjoy both internet access and IPTV programs through the router at the same time.
To access the configuration page, log in to the web UI of the router, and choose Advanced > IPTV.
It is used to enable or disable the IPTV function of the router.

IPTV When this function is enabled, the port 3/IPTV can be used only as an IPTV port to be
connected to an IPTV set-top-box.
It specifies the VLAN ID of your IPTV service.

⚫ If you do not have any information about VLAN provided by your ISP, please keep Default.
VLAN ⚫ If you are using the IPTV service in Shanghai, choose Shanghai VLAN and choose the
proper VLAN ID.
⚫ If you have VLAN ID from your ISP, please choose Manual VLAN and enter the VLAN
value.
9.2.2 Watch IPTV programs through the router

Scenario: The IPTV service is included in your broadband service. You have obtained the IPTV
account and password from your ISP, but no VLAN information.
Goal: Be able to watch IPTV programs through the router.
Solution: You can configure the IPTV function to reach the goal.
Internet
63
Step 1 Set your router.
1. Start a web browser on a device connected to the router and visit tendawifi.com to log in
2. Choose Advanced > IPTV.
3. Set IPTV to Enable.
4. Click OK at the bottom of the page.
5. Click OK.
Step 2 Set the set-top-box.

Dial up on set-top-box with the account and password provided by ISP.
---End
After the configuration is completed, you can watch IPTV programs on the TV.
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9.3 IP-MAC binding
9.3.1 Overview
Through the DHCP reservation function, specified clients can always obtain the same IP address
when connecting to the router, ensuring that the router's "Port Forwarding", "DDNS", "DMZ host"
and other functions can function normally. This function takes effect only when the DHCP server
function of the router is enabled.
To access the configuration page, log in to the web UI of the router, and choose Advanced > IP-
MAC Binding.
It specifies the IP address to be reserved for the client with the specified MAC
IP Address
address. It should belong to the DHCP address pool.
MAC Address It specifies the MAC address of the client that needs a fixed IP address.
: It is used to add an IP-MAC binding rule.

Operation
: It is used to delete an IP-MAC binding rule.
9.3.2 Assign fixed IP addresses to LAN clients

Scenario: You have set up an FTP server within your LAN.
Goal: Assign a fixed IP address to the host of the FTP server and prevent the failure of access to the
FTP server owing to the change of IP address.
Solution: You can configure the DHCP reservation function to reach the goal.
Assume that the information of the FTP server includes:
− The fixed IP address for the server: 192.168.0.136
− MAC address of the FTP server host: D4:61:DA:1B:CD:89
Step 2 Choose Advanced > IP-MAC Binding.
Step 3 Enter an IP address included in the DHCP address pool, which is 192.168.0.136 in this
example.
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Step 4 Enter the MAC address of the client which needs a fixed IP address, which is
D4:61:DA:1B:CD:89 in this example.
Step 5 Click .
---End
When the configuration is completed, the page is shown as below and the FTP server host always
gets the same IP address when connecting to the router, which is 192.168.0.136 in this example.
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9.4 Port forwarding
9.4.1 Overview
By default, internet users cannot actively access the LAN of the router.
The port forwarding function opens a port of the router, and binds the LAN server to the port using
the server’s IP address and intranet service port. All access requests to the WAN port of the router
will be directed to the server. Therefore, the server within the LAN can be accessed by internet
users and the LAN can be free from attacks from the internet.
For example, the port forwarding function enables internet users to access web servers or FTP
servers within the LAN.
To access the configuration page, log in to the web UI of the router, and choose Advanced > Port
Forwarding.
Internal IP
It specifies the IP address of a server that resides on the LAN.
Address
It specifies the service port number of the internal server.

Internal Port
You can either choose a port from the drop-down list or specify a port manually.
It specifies the service port number for internet users to access a specified service.
External Port When the internal port is selected or specified, the external port will be occupied
automatically. You can also change it as required.
It specifies the protocol that specified service uses.

Protocol Both indicates that both TCP and UDP are used. If you are uncertain about it, Both is
recommended.
: It is used to add a port forwarding rule.

Operation
: It is used to delete a port forwarding rule.
9.4.2 Enable internet users to access LAN resources using an IP

address
Goal: Open the FTP server to internet users and enable family members who are not at home to
access the resources of the FTP server from the internet.
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Solution: You can configure the port forwarding function to reach the goal.
− IP address: 192.168.0.136
− MAC address: D4:61:DA:1B:CD:89
− Service port: 21
− The WAN IP address of the router: 102.33.66.88.
⚫ Please ensure that router obtains an IP address from the public network. This function may not
work on a host with an IP address of a private network or an intranet IP address assigned by ISPs
that start with 100. Common IPv4 addresses are classified into class A, class B and class C. Private
IP addresses of class A range from 10.0.0.0 to 10.255.255.255; Private IP addresses of class B range
from 172.16.0.0 to 172.31.255.255; Private IP addresses of class C range from 192.168.0.0 to
192.168.255.255.
⚫ ISPs may block unreported web services to be accessed with the default port number 80.
Therefore, when the default LAN port number is 80, please change it to an uncommon port
number (1024 to 65535) manually, such as 9999.
⚫ The LAN port number and the WAN port number can be different.
Access using an
IP address
Smart phone
Computer
WAN IP：102.33.66.88
FTP server
− IP：192.168.0.136
− MAC：D4:61:DA:1B:CD:89
− Port number：21
Step 2 Add a port forwarding.
1. Choose Advanced > Port Forwarding.
2. Enter the Internal IP Address, which is 192.168.0.136 in this example.
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3. Choose an Internal Port in the drop-down box, which is 21 in this example.
4. Choose a protocol, which is Both in this example.
5. Click .
6. Click OK on the bottom of the page.
The port forwarding rule is added when the page is shown as below.
Step 3 Assign a fixed IP address to the host where the server locates.
1. Choose Advanced > IP-MAC Binding.
2. Specifies an IP Address for the host of the server, which is 192.168.0.136 in this example.
3. Enter the MAC Address of the host of the server, which is D4:61:DA:1B:CD:89 in this
example.
4. Click .
The IP-MAC binding rule is added when the page is shown as below.
---End
When completing the configurations, users from the internet can access the FTP server by visiting
“Intranet service application layer protocol name://WAN IP address of the router”. If the external
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port number is not the same as the default intranet service port number, the visiting address
should be: “Intranet service application layer protocol name://WAN IP address of the
router:external port number”.
In this example, the address is “ftp://102.33.66.88”. You can find the WAN IP address of the router
in View system information.
Enter the user name and password to access the resources on the FTP server.
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If you want to access the server within a LAN using a domain name, refer to the solution DDNS +
Port forwarding.
After the configurations, if internet users still cannot access the FTP server, try the following methods:
⚫ Ensure that the internal port number configured in the port forwarding function is the same as the
service port number set on the server.
⚫ Close the firewall, antivirus software and security guards on the host of the FTP server and try
again.
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9.5 DDNS
9.5.1 Overview
DDNS normally interworks with port forwarding, DMZ host and remote management, so that the
internet users can be free from the influence of dynamic WAN IP address and access the internal
server or the router’s web UI with a fixed domain name.
To access the configuration page, log in to the web UI of the router, and choose Advanced > DDNS.
DDNS It specifies whether to enable the DDNS function.
Service Provider It specifies a DDNS service provider, including oray.com, 88ip.cn and dyn.com.
DDNS User Name

It specifies the user name and password registered on a DDNS service provider's website
for logging in to the DDNS service.
DDNS Password
It specifies the domain name you applied on the website of your service provider.
DDNS Host Name
It is only required when dyn.com is chosen as the service provider.
Connection
It specifies the current connection status of the DDNS service.
Status
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9.5.2 Enable internet users to access LAN resources using a
domain name
access the resources of the FTP server from the internet with a domain name.
Solution: You can configure the DDNS and port forwarding functions to reach the goal.
− IP address: 192.168.0.136
− MAC address of the host: D4:61:DA:1B:CD:89
The information of the registered DDNS service:
− Service provider: oray.com
− User name: JohnDoe
− Password: JohnDoe123456
− Domain name: o2849z7222.zicp.vip
Please ensure that router obtains an IP address from the public network. This function may not work
on a host with an IP address of a private network or an intranet IP address assigned by ISPs that start
with 100. Common IPv4 addresses are classified into class A, class B and class C. Private IP addresses of
class A range from 10.0.0.0 to 10.255.255.255; Private IP addresses of class B range from 172.16.0.0-
172.31.255.255; Private IP addresses of class C range from 192.168.0.0-192.168.255.255.
Access using a
domain name
The information of the registered DDNS

service:
− Service provider: oray.com
Smart phone
− User name: JohnDoe
− Password: JohnDoe123456
Computer
− Domain name: o2849z7222.zicp.vip
FTP server
− IP: 192.168.0.136
− MAC: D4:61:DA:1B:CD:89
− Port number: 21
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Step 2 Configure the DDNS function.
1. Choose Advanced > DDNS.
2. Set DDNS to Enable.
3. Choose a service provider, which is oray.com in this example.
4. Enter the user name and password, which are JohnDoe and JohnDoe123456 in this
example.
Wait a moment, when the Connection Status turns Connected, the configurations
succeed.
Step 3 Configure the port forwarding function (refer to Port forwarding).
---End
When completing the configurations, users from the internet can access the FTP server by visiting
“Intranet service application layer protocol name://the domain name”. If the external port number
is not the same as the default intranet service port number, the visiting address should be:
“Intranet service application layer protocol name://the domain name:external port number”.
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In this example, the address is ftp://o2849z7222.zicp.vip.
After the configurations, if internet users still cannot access the FTP server, try the following methods:
⚫ Ensure that the LAN port number configured in the port forwarding function is the same as the
service port number set on the server.
⚫ Close the firewall, antivirus software and security guards on the host of the FTP server and try
again.
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9.6 DMZ host
9.6.1 Overview
A DMZ host on a LAN is free from restrictions when communicating with the internet. It is useful
for getting better and smoother experience in video conferences and online games. You can also
set the host of a server within the LAN as a DMZ host when in need of accessing the server from
the internet.
⚫ A DMZ host is not protected by the firewall of the router. A hacker may leverage the DMZ host to
attack your LAN. Therefore, enable the DMZ function only when necessary.
⚫ Hackers may leverage the DMZ host to attack the local network. Do not use the DMZ host function
randomly.
⚫ Security software, antivirus software, and the built-in OS firewall of the computer may cause DMZ
function failures. Disable them when using the DMZ function. If the DMZ function is not required,
you are recommended to disable it and enable your firewall, security, and antivirus software.
To access the configuration page, log in to the web UI of the router, and choose Advanced > DMZ
Host.
DMZ Host It is used to enable or disable the DMZ function.
Host IP Address It specifies the IP address to be set as the DMZ host.
9.6.2 Enable internet users to access LAN resources using an IP

address
access the resources of the FTP server from the internet.
Solution: You can configure the DMZ host function to reach the goal.
− IP address: 192.168.0.136
− MAC address: D4:61:DA:1B:CD:89
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− The WAN IP address of the router: 102.33.66.88.
Please ensure that router obtains an IP address from the public network. This function may not work
on a host with an IP address of a private network or an intranet IP address assigned by ISPs that start
with 100. Common IPv4 addresses are classified into class A, class B and class C. Private IP addresses of
class A range from 10.0.0.0 to 10.255.255.255; Private IP addresses of class B range from 172.16.0.0-
172.31.255.255; Private IP addresses of class C range from 192.168.0.0-192.168.255.255.
Access using an
IP address
Smart phone
Computer
WAN IP：102.33.66.88
FTP server
− IP: 192.168.0.136
− MAC: D4:61:DA:1B:CD:89
− Port number: 21
Step 2 Set the server host as the DMZ host.
1. Choose Advanced > DMZ Host.
2. Set DMZ Host to Enable.
3. Enter the IP address of the host, which is 192.168.0.136 in this example.
Step 3 Assign a fixed IP address to the host where the server locates.
1. Choose Advanced > IP-MAC Binding.
2. Enter the IP Address for the FTP server host, which is 192.168.0.136 in this example.
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3. Enter the MAC Address of the host of the FTP server, which is D4:61:DA:1B:CD:89 in this
example.
4. Click .

----End
When the configurations are completed, users from the internet can access the DMZ host by
visiting “Intranet service application layer protocol name://WAN IP address of the router”. If the
intranet service port number is not the default number, the visiting address should be: “Intranet
service application layer protocol name://WAN IP address of the router:intranet service port
number”.
In this example, the address is “ftp://102.33.66.88”. You can find the WAN IP address of the router
in View system information.
When the default intranet service port number is 80, please change the service port number to an
uncommon one (1024 to 65535), such as 9999.
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If you want to access the server within a LAN using a domain name, refer to the solution DMZ +
DDNS.
After the configurations, if internet users still cannot access the FTP server, close the firewall, antivirus
software and security guards on the host of the FTP server and try again.
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9.7 UPnP
UPnP is short for Universal Plug and Play. This function enables the router open port automatically
for UPnP-based programs. It is generally used for P2P programs, such as BitComet and AnyChat,
and helps increase the download speed.
To access the configuration page, log in to the web UI of the router, and choose Advanced > UPNP.
This function is enabled by default.
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9.8 Firewall
The firewall function helps the router avoids the host on WAN to Ping the WAN IP address of the
router to prevent from exposing itself, and meanwhile protect the router against external Ping
attacks.
To access the configuration page, log in to the web UI of the router, and choose Advanced >
Firewall.
This function is enabled by default.
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10 IPv6
This router supports IPv4 and IPv6 dual stack protocols. In the IPv6 part, you can:
− Connect to the IPv6 network of ISPs
− Change IPv6 LAN settings
− View IPv6 connection status
10.1 Connect to the IPv6 network of ISPs

The router can access the IPv6 network of ISPs through three connection types. Choose the
connection type by referring to the following chart.
Scenario Connection Type
IPv6 service is included in the PPPoE user name and password. PPPoEv6
⚫ The ISP does not provide any PPPoEv6 user name and password.
⚫ The ISP does not provide information about IPv6 address. DHCPv6
⚫ You have a router that can access IPv6 network.
The ISP provides you with a set of information including IPv6 address, subnet mask,
Static IPv6
default gateway and DNS server, etc.
Before configuring the IPv6 function, please ensure that you are within the coverage of IPv6 network
and already subscribe the IPv6 internet service. Contact your ISP for any doubt about it.
10.1.1 PPPoEv6
Overview
If your ISP provides you with the PPPoE user name and password with IPv6 service, you can choose
PPPoEv6 to access the internet.
Log in to the web UI of the router, and navigate to the IPv6 > IPv6 WAN Settings. When the
connection type is set to PPPoEv6, the page is shown as below.
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PPPoE Username It specifies the PPPoE user name and password provided by your ISP.
PPPoE Password IPv4 and IPv6 services share the same PPPoE account.
When the option is selected, the LAN port of router obtains IPv6 prefix from its
upstream device.
IPv6 Address
Obtaining Method It is recommended to keep the default setting (Selected). If the LAN port cannot obtain
the PD prefix, it is because the upstream device does not support PD prefix delivery.
Contact your ISP to solve this problem.
Access the internet through PPPoEv6

The application scenario is shown as below.
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Step 2 Choose IPv6.
Step 3 Set the status of IPv6 to .
Step 4 Set the Connection Type to PPPoEv6.
Step 5 Enter the PPPoE Username and PPPoE Password.
Step 6 Tick Obtain IPv6 Prefix Delegation.
---End
IPv6 network test:
Start a web browser on a phone or a computer that is connected to the router, and visit test-
ipv6.com. The website will test your IPv6 connection status.
When “You have IPv6” is shown on the page, it indicates that the configurations succeed and you
can access IPv6 services.
If the IPv6 network test fails, try the following solutions:
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− Navigate to the IPv6 > IPv6 Status, ensure that the IPv6 WAN address is a global
unicast address.
− Ensure that devices connected to router obtain their IPv6 address through DHCPv6.
− Consult your ISP.
10.1.2 DHCPv6
DHCPv6 enables the router to obtain IPv6 address from DHCPv6 server to access the internet,
which is applicable in the following scenarios:
− The ISP does not provide any PPPoEv6 user name and password.
− The ISP does not provide information about IPv6 address.
− You have a router that can access IPv6 network.
Step 2 Choose IPv6.
Step 4 Set the connection type to DHCPv6.

---End
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When the option is selected, the LAN port of router obtains IPv6 prefix from its
upstream device.
IPv6 Address
Obtaining Method It is recommended to keep the default setting (Selected). If the LAN port cannot obtain
the PD prefix, it is because the upstream device does not support PD prefix delivery.
Contact your ISP to solve this problem.
IPv6 network test:
When “You have IPv6” is shown on the page, it indicates that the configuration succeeds and you

− Navigate to the IPv6 > IPv6 Status, ensure that the IPv6 WAN address is a global
unicast address.
10.1.3 Static IPv6

Overview
When your ISP provides you with information including IPv6 address, subnet mask, default
gateway and DNS server, you can choose this connection type to access the internet with IPv6.
Log in to the web UI of the router, and navigate to the IPv6 > IPv6 WAN Settings. When the
connection type is set to Static IPv6 Address, the page is shown as below.
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IPv6 Address
It specifies the fixed IP address information provided by your ISP.
Default IPv6 Gateway
Primary IPv6 DNS If your ISP only provides one DNS server address, you can leave the Secondary IPv6
DNS blank.
Secondary IPv6 DNS
Access the internet through Static IPv6

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Step 2 Choose IPv6.
Step 4 Set the connection type to Static IPv6.
Step 5 Enter the required parameters under IPv6 WAN settings.
Step 6 Enter the IPv6 LAN Address and IPv6 LAN Prefix Length.
---End
IPv6 network test:
When “You have IPv6” is shown on the page, it indicates that the configurations succeed and you
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− Ensure that you have entered the correct WAN IPv6 address.
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10.2 IPv6 LAN setup
To access the page, log in to the web UI of the router and choose IPv6 > IPv6 LAN Settings.
You can change the IPv6 LAN settings here.
It specifies two types of IPv6 LAN address assignment.

IPv6 LAN ⚫ Auto: The router generates the IPv6 address according to its LAN IPv6 address. By default,
Address the prefix has 64 digits.
⚫ Manual: You need to set the IPv6 LAN address manually.
IPv6 LAN It specifies two types IPv6 LAN prefix address assignment.
Prefix ⚫ Auto: The router obtains an LAN prefix from the upstream device.
Length
⚫ Manual: You need to set the IPv6 LAN prefix manually.
DHCPv6 (Dynamic Host Configuration Protocol for IPv6) is used to assign IP addresses and
DHCPv6 prefix to IPv6 hosts on a network. It is the IPv6 equivalent of the DHCP for IPv4. This is also
known as a stateful autoconfiguration.
It specifies the assignment type of DHCPv6 address for the clients connected to the router.
⚫ Auto: DHCPv6 stateless configuration. Clients obtain their IPv6 address through Router
DHCPv6
Advertisement (Stateless Auto Address Configuration) and other parameters are allocated
Address
by the DHCPv6 server.
Assignment
Method ⚫ Manual: DHCPv6 stateful configuration. The DHCPv6 server automatically assigns IPv6
addresses/prefixes and other network configuration parameters (e.g. DNS server
addresses, etc.) to clients. The user needs to manually configure the start ID and the end ID.
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Start ID The configuration is required when the IPv6 DHCP type is set to Manual.
It specifies the range of the last segment of the IPv6 address that the DHCPv6 server assigns
End ID to the devices. Range: 1 to ffff.
It specifies the LAN IPv6 DNS configuration method.

IPv6 DNS ⚫ Auto: Obtain the IPv6 DNS address from the upstream device.
⚫ Manual: Configure the IPv6 DNS address manually.
Primary It specifies the fixed IPv6 DNS address provided by your ISP here.
IPv6 DNS
Secondary If your ISP only provides one DNS server address, you can leave the Secondary IPv6 DNS
IPv6 DNS blank.
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10.3 IPv6 status
To access the page, log in to the web UI of the router and choose IPv6 > IPv6 Status.
You can change the IPv6 information of the router.
Connection Type It specifies the IPv6 connection type of the router.
It specifies the WAN IPv6 address of the router.

IPv6 Wan Address After the IPv6 function is configured, the WAN port of the router obtains a global
unicast IPv6 address or a tunnel address, and a link local address.
Default IPv6 Gateway It specifies the default IPv6 gateway address of IPv6 network.
It specifies the LAN IPv6 address of the router.

IPv6 LAN Address After the IPv6 function is configured, the LAN port of the router obtains a global
unicast IPv6 address or a tunnel address, and a link local address.
Primary IPv6 DNS

It specifies the primary and secondary DNS server address of IPv6 network.
Secondary IPv6 DNS
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11 Administration
11.1 Login password
To ensure network security, a login password is recommended. We recommend you set a complex
login password by more types of characters, such as uppercase letters, lowercase letters, numbers
and special characters.
To access the login password configuration page, log in to the web UI and choose Administration >
Login Password.
When you use the router for the first time, no password is required to log in to the web UI of the
router and you can set a login password on this page.
If you have already set a login password, you can change the password on this page, but the old
password is required.
If you forget your login password and cannot log in to the web UI of the router, refer to Reset the
router and log in to the web UI without password.
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11.2 WAN parameters
11.2.1 Change the server name and service name
When the connection type is PPPoE, you may need to set the server name and service name.
These parameters provided by your ISP, if any, need to be configured after you have set up your
internet connection. Otherwise, keep the default settings.
To access the configuration page, log in to the web UI and choose Administration > WAN
Parameters.
11.2.2 Change the MTU value

MTU (Maximum Transmission Unit) is the largest data packet transmitted by a network device.
When the connection type is PPPoE, the default MTU value is 1480. When the connection type is
dynamic IP address or static IP address, the default MTU value is 1500. Do not change the value
unless necessary. If you need to, please refer to the following instructions.
To access the configuration page, log in to the web UI of the router, and choose Administration >
WAN Parameters.
Generally, the default value is recommended. Try to change the MTU value when:
− You cannot access some specific websites or encrypted websites (such as E-banking
or Paypal websites).
− You cannot receive or send Emails or access an FTP or POP server.
You can try reducing the value of MTU gradually from 1500 until the problem is resolved (The
recommended range is 1400 to 1500).
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MTU application description
MTU Application
1500 It is commonly used for non-ADSL and non-VPN dial-up connections.
1492, 1480 It is used for ADSL dial-up connections.
It is the maximum value for the ping command. A packet with a larger size is
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fragmented.
1468 It is used for DHCP connections.
1436 It is used for VPN or PPTP connections.
11.2.3 Clone WAN MAC Address

If you still cannot access the internet after completing Internet settings, it could be the result of
the ISP’s configuration to bind the internet account information with a fixed MAC address. In this
case, you can clone and change the MAC address of the router to solve the problem.
WAN Parameters.
− Restore Default MAC: Restore the factory setting of MAC address.

− Clone Local Host MAC: Set the MAC address of the router to the same as that of the
device which is configuring the router.
− Manual: Manually set a MAC address.
Please ensure the cloned MAC address is that of the computer or the router which is already able to
Step 2 Choose Administration > WAN Parameters.
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Step 3 Click the drop-down box of Clone MAC Address, and choose Clone Local Host MAC to
copy the MAC address of the management device, or Manual to enter the desired MAC
address.
---End
11.2.4 Change the WAN Speed

WAN Parameters.
When the Ethernet cable is not damaged and connected to the WAN port properly, but Ethernet
cable disconnected is still shown on the Internet Settings page, you can try to change the WAN
Speed to 10 Mbps full duplex or 10 Mbps half duplex to solve the problem. Otherwise, keep the
default settings.
MTU parameter description
MTU Application
1000 Mbps auto- It indicates that the speed and duplex mode are determined through the negotiation
negotiation with the peer port.
10 Mbps Full Duplex. It indicates that the WAN port is working at the speed of 10
10 Mbps FDX
Mbps, and the port can receive and send data packets at the same time.
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MTU Application
10 Mbps Half Duplex. It indicates that the WAN port is working at the speed of 10
10 Mbps HDX
Mbps, but the port can only receive or send data packets alternately.
100 Mbps Full Duplex. It indicates that the WAN port is working at the speed of 100
100 Mbps FDX
Mbps, and the port can receive and send data packets at the same time.
100 Mbps Half Duplex. It indicates that the WAN port is working at the speed of 100
100 Mbps HDX
Mbps, but the port can only receive or send data packets alternately.
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11.3 LAN parameters
On this page, you can:
◼ Change the LAN IP address and subnet mask of the router.
◼ Change the DHCP server parameters of the router.
The DHCP server can automatically assign IP address, subnet mask, gateway and other
information to clients within the LAN. If you disable this function, you need to manually
configure the IP address information on the client to access the Internet. Do not disable the
DHCP server function unless necessary.
◼ Configure the DNS information assigned to clients.
LAN Parameters.
It specifies the LAN IP address of the router, which is also the management IP
LAN IP Address
address for logging in to the web UI of the router.
It specifies the subnet mask of the LAN port, used to identify the IP address range of
Subnet Mask
the local area network.
When the DHCP server is enabled, the router automatically assign IP address to
DHCP Server
clients connected to the router
Start IP Address It specifies the range of IP addresses that can be assigned to devices connected to
End IP Address the router. The default range is 192.168.0.100 to 192.168.0.200.
It specifies the primary DNS address of the router, which is assigned to the clients.
You can change it if necessary.
Preferred DNS Server
Make sure that the primary DNS server is the IP address of the correct DNS server or
DNS proxy. Otherwise, you may fail to access the internet.
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It specifies the secondary DNS address of the router used to assign to the clients. It is
Alternate DNS Server
an optional field and is left blank by default.
11.4 Remote web-based management

11.4.1 Overview
Generally, the web UI of the router can only be accessed on devices that are connected to the
router by a LAN port or wireless connection. When you encounter a network fault, you can ask for
remote technical assistance, which improves efficiency and reduces costs and efforts.
Remote Web-based Management.
By default, this function is disabled. When this function is enabled, the page is shown as below.
Remote Web-based
It is used to enable or disable the remote management function of the router.
Management
It specifies the IP address of the host which can access the web UI of the router
remotely.
⚫ All: It indicates that hosts with any IP address from the internet can access the web
Management IP
UI of the router. It is not recommended for security.
Address
⚫ Specific: Only the host with the specified IP address can access the web UI of the
router remotely. If the host is under a LAN, ensure that the IP address is the IP
address of the gateway of the host (a public IP address).
It specifies the port number of the router which is opened for remote management.
Change it as required.
Port ⚫ The port number from 1 to 1024 has been occupied by familiar services. It is strongly
recommended to enter a port number from 1025 to 65535 to prevent confliction.
⚫ Remote management can be achieved by visiting “http://the WAN IP address of the
router:port number”. If the DDNS host function is enabled, the web UI can also be
accessed through “http://the domain name of the router’s WAN port:port number”.
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11.4.2 Enable Tenda techical support to access the web UI
Scenario: You encounter a problem in configuring the router, and the router can access the
internet.
Goal: Ask the Tenda technical support to help you configure the router remotely.
Solution: You can configure the remote management function to reach the goal.
Assume that:
− The IP address of Tenda technical support: 210.76.200.101
− The WAN port IP address of the router: 202.105.106.55
Access with an IP
address
Tenda technical support

IP address: 210.76.200.101
WAN IP address:
202.105.106.55
Step 2 Choose Administration > Remote Web-based Management.
Step 3 Tick Enable of Remote Web-based Management function.
Step 4 Set Management IP Address to Specific, and enter the IP address of Tenda technical
support, which is 210.76.200.101 in this example.
Step 5 Enter a port number used to access the router remotely.
---End
When the configurations are completed, the Tenda technical support can access and manage the
router by visiting “http://202.105.106.55:8888” on the computer.
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11.5 Date & Time
If the system time of the router is incorrect, time-based functions of the router cannot take effect
correctly, including the WiFi schedule, parental controls and automatic maintenance functions.
The router supports the synchronization of time with the internet. when the router is connected to
the internet, the router will calibrate the system time of the router. You can also set the time zone
for your router.
To access the page, log in to the web Ui of the router and choose Administration > Date & Time.
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11.6 Device management
11.6.1 Reboot the router
If any parameter fails to take effect or the router does not work properly, you can try rebooting the
router.
Rebooting the router will disconnect all connections to the router. Reboot the router during leisure
time.
To reboot the router, log in to the web UI of the router and choose Administration > Device
Management. Click Reboot to reboot the router.
Wait for a moment until the ongoing process finishes. The router reboots successfully.
11.6.2 Reset the router

If you are uncertain about why the internet is inaccessible through the router or you forget the
login password of the router, you can reset the router.
⚫ Resetting the router is not recommended unless you cannot find a solution for the current
problem anyway. You need to reconfigure the router after it is reset.
⚫ Ensure that the power supply of the router is normal when the router is reset. Otherwise the
router could be damaged.
⚫ The default login IP address is 192.168.0.1 after resetting, and no password is required.
Reset the router using the reset button

If the router only has one LED indicator, hold down the reset button for about 8 seconds and
release it when the LED indicator blinks fast. The router is reset.
If the router only has multiple LED indicators, hold down the reset button for about 8 seconds and
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release it when all LED indicators light up. The router is reset.
Reset the router on the web UI

Step 2 Choose Administration > Device Management.
Step 3 Click Reset.
Step 4 Click OK in the popup window.
---End
Wait for a moment until the ongoing process finishes. The router is reset.
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11.6.3 Backup/Restore configuration
In this module, you can back up the current configurations of the router to your computer. You are
recommended to back up the configuration after the settings of the router are significantly
changed, or the router works in a good condition.
After you restore the router to factory settings or upgrade it, you can use this function to restore
the configurations that have been backed up.
Back up the configurations of the router

Step 3 Click Backup.
Step 4 Follow the instruction of the browser to save the file.

---End
After the file is downloaded, you can name it RouterCfm.cfg.
Restore previous configurations of the router

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Step 3 Click Restore.
Step 4 Choose the configuration file to be restored (extension: cfg), and click Open.
Step 5 Click OK in the popup window.
---End
Wait for a moment until the ongoing process finishes, and the router restores previous settings.
11.6.4 Export system log

This function logs all key events that occur after the router is started. If you encounter a network
fault, you can turn to system logs for fault rectification.
Device Management. Click Export to save the system logs to your local host.
105
11.6.5 Upgrade firmware
This function enables the router to obtain the latest functions and more stable performance. The
router supports online firmware upgrade and local firmware upgrade.
Local upgrade
In order to prevent the router from being damaged:

⚫ Ensure that the firmware is applicable to the router.
⚫ It is recommended to upgrade the firmware by connecting a LAN port to a computer and
performing the upgrade on the web UI.
⚫ When you are upgrading the firmware, do not power off the router.
Step 1 Go to www.tendacn.com. Download an applicable firmware of the router to your local

computer and unzip it.
Step 4 Click Local Upgrade.
Step 5 Click the firmware file downloaded previously (extension: bin), and click Open.
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Step 6 Click OK.
---End
Wait for a moment until the ongoing process finishes. Log in to the web UI of the router again.
Choose Administration > Device Management and check whether the upgrade is successful based
on the Current Firmware Version.
For better performance of the new firmware, you are recommended to reset the router to factory
default settings and re-configure the router when the upgrading is completed.
Online upgrade
Step 3 Click Online Upgrade.
Step 4 Follow the onscreen instructions to upgrade the router.
---End
Wait for a moment until the ongoing process finishes. Log in to the web UI of the router again.
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Choose Administration > Device Management and check whether the upgrade is successful based
on the Current Firmware Version.
For better performance of the new firmware, you are recommended to reset the router to factory
default settings and re-configure the router when the upgrading is completed.
11.6.6 Automatic maintenance

Automatic maintenance enables you to make the router restart regularly. It helps improve the
stability and service life of the router.
To configure the automatic maintenance function, choose Administration > Device Management.
When this function is enabled, during 02:00 to 05:30 every day in the morning, if there is any user
connected to the router and the traffic over the router's WAN port exceeds 3 KB/s within 30
minutes, the router will delay rebooting. If there is any user connected to the router and the traffic
over the WAN port does not exceed 3 KB/s within 30 minutes, or there is no user connected to the
router and the traffic over the router's WAN port is slower than 3 KB/s within 3 minutes, the router
will reboot automatically.
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Appendix
A.1 Configuring the computer to obtain an IPv4
address automatically
Perform the Configuring procedures corresponding to Windows 10, Windows 8 and Windows 7 as
required. A computer installed with a wired network adapter is used as an example to describe the
procedures. The procedures for configuring computers installed with a WiFi network adapter are
similar.
A.1.1 Windows 10
Step 1 Click in the bottom right corner of the desktop and choose Network settings.
Step 2 Click Change adapter options.
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Step 3 Right click on the connection which is being connected, and then click Properties.
Step 4 Double-click Internet Protocol Version 4 (TCP/IPv4).
110
Step 5 Select Obtain an IP address automatically and Obtain DNS server address automatically,
and click OK.
Step 6 Click Close in the Ethernet Properties window.

---End
111
A.1.2 Windows 8
Step 1 Right-click in the bottom right corner of the desktop and choose Open Network and
Sharing Center.
Step 2 Click Ethernet and then Properties.
112
and click OK.
Step 5 Click OK in the Ethernet Properties window.

---End
113
A.1.3 Windows 7
Step 1 Click in the bottom right corner of the desktop and choose Open Network and Sharing
Center.
Step 2 Click Local Area Connection and then Properties.
114
and click OK.
Step 5 Click OK in the Local Area Connection Properties window.

---End
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A.2 Default parameters
Parameter Default
IP address 192.168.0.1
Login
Password None
IP Address 192.168.0.1
LAN
Parameters
Subnet Mask 255.255.255.0
DHCP Server Enabled
Start IP Address 192.168.0.100

DHCP Server
End IP Address 192.168.0.200
Preferred DNS Server 192.168.0.1
WiFi Name See the label on the bottom of the router
WiFi Password None

Wireless
Unify 2.4 GHz & 5 GHz Enabled
Settings
Guest Network Disabled
Beamforming Enabled
IPv6 Disabled
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A.3 Acronyms and abbreviations
Abbreviations Full spelling
AES Advanced Encryption Standard
AP Access Point
DDNS Dynamic Domain Name Server
DHCP Dynamic Host Configuration Protocol
DHCPv6 Dynamic Host Configuration Protocol for IPv6
DMZ Demilitarized Zone
DNS Domain Name System
GMT Greenwich Mean Time
IP Internet Protocol
IPv4 Internet Protocol version 4
IPv6 Internet Protocol version 6
LAN Local Area Network
MAC Medium Access Control
MIMO Multiple Input Multiple Output
MTU Maximum Transmission Unit
NAT Network Address Translation
TCP Transmission Control Protocol
UDP User Datagram Protocol
UPnP Universal Plug and Play
WAN Wide Area Network
WISP Wireless Internet Service Provider
WPA-PSK WPA-Preshared Key
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AC1200 Dual-band Router

Product model Description

AC11 AC1200 Dual Band Gigabit WiFi Router

AC10 AC1200 MU-MIMO Dual Band Gigabit WiFi Router

AC8 AC1200 Dual-band Gigabit Wireless Router

AC7 AC1200 Smart Dual-Band WiFi Router

AC6 AC1200 Smart Dual-band WiFi Router

AC5 AC1200 Smart Dual-band WiFi Router

Cascading Menus > Click Status > Device Status

Parameter and value Bold Set User Name to Tom.

UI control Bold On the Policy page, click the OK button.

Variable Italic Format: XX:XX:XX:XX:XX:XX

Message “” The “Success” message appears.

This format is used to highlight information of importance or special interest.

It introduces the basic information of the device, including product overview,

Global: (86) 755-27657180

United States: 1-800-570-5892

(Toll Free: Mon - Fri 9 am - 6 pm PST)

Hong Kong: 00852-81931998

Solid on The router is starting or connected to the internet successfully.

Slow blinking The router fails to connect to the internet.

Fast blinking for The router is performing WPS negotiation.

Port & button

10/100/1000 Mbps auto-negotiation WAN port.

10/100/1000 Mbps auto-negotiation LAN ports.

10/100/1000 Mbps auto-negotiation Ethernet port.

Used to start the WPS negotiation, or to reset the router.

LED indicator Status Description

⚫ The router is starting.

Off The system is faulty, or the router is not powered on properly.

Off The WiFi network of the router is disabled.

The WAN port is connected properly, but no data is being

Off The WAN port is disconnected or improperly connected.

Solid on At least one LAN port is connected properly.

Used to start the WPS negotiation process, or to reset the router.

10/100 Mbps auto-negotiation WAN port.

10/100 Mbps auto-negotiation LAN ports.

10/100 Mbps auto-negotiation Ethernet port.

LED indicator Status Description

The WAN port is connected properly, but no data is being

Off The WAN port is disconnected or improperly connected.

Solid on At least one LAN port (port 1, 2 or 3/IPTV) is connected properly.

Solid on At least the 2.4 GHz or 5 GHz WiFi network is enabled.

Fast blinking Data is being transmitted wirelessly.

Off The WiFi network is disabled.

10/100/1000 Mbps auto-negotiation WAN port.

10/100/1000 Mbps auto-negotiation LAN ports.

10/100/1000 Mbps auto-negotiation Ethernet port.

Used to start the WPS negotiation process, or to reset the router.

If the above page doesn’t appear, try the following solutions:

2.2 Log out of the web UI

❷ Configuration area It is used to modify or view your configurations.

3.1 View internet connection status

WAN IP Address It specifies the IPv4 address of the WAN port.

Subnet Mask It specifies the subnet mask of the WAN port.

Default Gateway It specifies the IPv4 default gateway of the router.

Preferred DNS Server

Context of use Suitable mode

WISP mode or Universal

4.2.1 Set up a PPPoE connection

It specifies the connection status of the WAN port.

4.2.3 Set up a static IP connection

It specifies the internet connection status.

Method 1: Set the router to WISP mode