NetVault Backup Installation Upgrade Guide v8 2 2 English

NetVault®: Backup
version 8.2.2
Installation/Upgrade Guide
Version: Product Number: NVG-105-8.2.2-EN-01
NVG-105-8.2.2-EN-01 05/01/09
Copyrights
NetVault: Backup v8.2.2 - Installation/Upgrade Guide

Software Copyright © 2009 BakBone Software
Documentation Copyright © 2009 BakBone Software
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Table of Contents
Preface 9
• About this Document ....................................................................................................... 9

• Target Audience ................................................................................................................ 9
• Organization ...................................................................................................................... 9
• Recommended Additional Reading .............................................................................. 10
• Technical Support ........................................................................................................... 10
• Documentation Updates ................................................................................................. 10
Chapter 1: Introduction 11
• NetVault: Backup – At a Glance .................................................................................... 11

• Key Benefits .................................................................................................................... 11
• Feature Summary ........................................................................................................... 12
Chapter 2: NetVault: Backup Architecture Overview 13
• NetVault: Backup Architecture – An Overview ............................................................ 13

- Architecture Components .............................................................................................................. 14
Chapter 3: Pre-installation Requirements 17
• Planning New Installations ............................................................................................ 17

- Determine NetVault: Backup Server and Client Machines ............................................................ 17
- Determine NetVault: Backup Database (NVDB) Location ............................................................. 18
- Determine NetVault: Backup Machine Names ............................................................................... 19
• Prerequisites ................................................................................................................... 21
• Platform Specific Prerequisites ..................................................................................... 23
- AIX ................................................................................................................................................ 23
- Asian Linux 3 (64-bit) ..................................................................................................................... 23
- Debian 4.0 (64-bit) ......................................................................................................................... 23
- FreeBSD 7 (32-bit) ......................................................................................................................... 23
- Linux/Unix ...................................................................................................................................... 23
- RHEL 4 Itanium .............................................................................................................................. 24
- RHEL 5.x ........................................................................................................................................ 24
NetVault®: Backup
4
- Ubuntu 8.04 (64-bit) ....................................................................................................................... 24
• Additional Requirements on Linux-based Systems .................................................... 25
- Required Shared Library Files ....................................................................................................... 25
- Finding the Missing Packages ....................................................................................................... 26
- Installing the Required Packages .................................................................................................. 27
• Additional Notes ............................................................................................................. 27
Chapter 4: NetVault: Backup Server Installation 29
• AIX Installation ................................................................................................................ 29

- Installing from the Installation CD-ROM on AIX ............................................................................. 29
- Installing from the Downloaded Binary File on AIX ........................................................................ 30
• HP-UX Itanium Installation ............................................................................................. 31
- Installing from the Installation CD-ROM on HP-UX Itanium ........................................................... 31
- Installing from the Downloaded Binary File on HP-UX Itanium ...................................................... 32
• Linux x86/x86-64 Installation ......................................................................................... 32
- Installing from the Installation CD-ROM on Linux x86/x86-64 ....................................................... 32
- Installing from the Downloaded Binary File on Linux x86/x86-64 .................................................. 33
• Linux Itanium Installation ............................................................................................... 34
- Installing from the Installation CD-ROM on Linux Itanium ............................................................. 34
- Installing from the Downloaded Binary File on Linux Itanium ........................................................ 35
• MP-RAS Installation ........................................................................................................ 35
- Installing from the Installation CD-ROM on MP-RAS ..................................................................... 35
- Installing from the Downloaded Binary File on MP-RAS ................................................................ 36
• Solaris x86/x86-64 Installation ....................................................................................... 37
- Installing from the Installation CD-ROM on Solaris x86/x86-64 ..................................................... 37
- Installing from the Downloaded Binary File on Solaris x86/x86-64 ................................................ 38
• Solaris (SPARC) Installation .......................................................................................... 39
- Installing from the Installation CD-ROM on Solaris (SPARC) ........................................................ 39
- Installing from the Downloaded Binary File on Solaris (SPARC) ................................................... 40
• Windows Installation ...................................................................................................... 41
• Platform Specific Post-installation Requirements ....................................................... 42
- Debian 3.1 and Ubuntu 7.04 .......................................................................................................... 42
- Solaris 10 ....................................................................................................................................... 42
- UNIX-based Environments Using UTF-8 Character Encoding ...................................................... 43
- Windows ........................................................................................................................................ 44
• Example Installation on a Linux/UNIX-based System ................................................. 45
NetVault®: Backup
5
• Example Installation on a Windows-based System .................................................... 48
Chapter 5: NetVault: Backup Client Installation 53
• AIX Installation ................................................................................................................ 53

- Installing from the Installation CD-ROM on AIX ............................................................................. 53
- Installing from the Downloaded Binary File on AIX ........................................................................ 54
• FreeBSD Installation ....................................................................................................... 54
- Installing from the Installation CD-ROM on FreeBSD .................................................................... 54
- Installing from the Downloaded Binary File on FreeBSD ............................................................... 55
• HP-UX Itanium Installation ............................................................................................. 55
- Installing from the Installation CD-ROM on HP-UX Itanium ........................................................... 55
- Installing from the Downloaded Binary File on HP-UX Itanium ...................................................... 56
• Linux x86/x86-64 Installation ......................................................................................... 57
- Installing from the Installation CD-ROM on Linux x86/x86-64 ....................................................... 57
- Installing from the Downloaded Binary File on Linux x86/x86-64 .................................................. 58
• Linux Itanium Installation ............................................................................................... 58
- Installing from the Installation CD-ROM on Linux Itanium ............................................................. 58
- Installing from the Downloaded Binary File on Linux Itanium ........................................................ 59
• MP-RAS Installation ........................................................................................................ 60
- Installing the Installation CD-ROM on MP-RAS ............................................................................. 60
- Installing from the Downloaded Binary File on MP-RAS ................................................................ 60
• Solaris x86/x86-64 Installation ....................................................................................... 61
- Installing from the Installation CD-ROM on Solaris x86/x86-64 ..................................................... 61
- Installing from the Downloaded Binary File on Solaris x86/x86-64 ................................................ 62
• Solaris (SPARC) Installation .......................................................................................... 62
- Installing from the Installation CD-ROM on Solaris (SPARC) ........................................................ 62
- Installing from the Downloaded Binary File on Solaris (SPARC) ................................................... 63
• Windows Installation ...................................................................................................... 64
• Platform Specific Post-installation Requirements ....................................................... 65
- Debian 3.1 ...................................................................................................................................... 65
- Debian 4.0 (32-bit) ......................................................................................................................... 65
- Debian 4.0 (64-bit) ......................................................................................................................... 65
- Ubuntu ........................................................................................................................................... 65
- Solaris x86-x86-64 ......................................................................................................................... 66
6 Table of Contents
- Windows ........................................................................................................................................ 66
Chapter 6: Unattended Installation of NetVault: Backup 67
• Unattended Installation on Windows ............................................................................67

- msiexec .......................................................................................................................................... 67
- Installation Procedure .................................................................................................................... 69
- Examples ....................................................................................................................................... 69
• Unattended Installation on Linux/UNIX Using the Installer Program .........................70
- Linux Common Installer ................................................................................................................. 70
- Examples ....................................................................................................................................... 71
• Unattended Installation on Solaris and MP-RAS UNIX Using pkgadd .......................72
- pkgask ............................................................................................................................................ 72
- pkgadd ........................................................................................................................................... 73
- Examples ....................................................................................................................................... 74
Chapter 7: Upgrading NetVault: Backup 76
• Upgrade – Overview ........................................................................................................76

• Pre-upgrade Procedures ................................................................................................77
- Back up the Existing NVDB ........................................................................................................... 77
- Stop NetVault: Backup Processes ................................................................................................. 77
- Remove Extraneous NetVault: Backup Installation Files ............................................................... 77
- Disable Anti-Virus Software .......................................................................................................... 78
• Upgrade Procedure .........................................................................................................78
- Upgrade Considerations ................................................................................................................ 78
- Upgrade on Linux/UNIX ................................................................................................................. 79
- Upgrade on Solaris and MP-RAS .................................................................................................. 80
- Upgrade on Windows .................................................................................................................... 81
• Post Upgrade Procedure ................................................................................................82
- Post-Upgrade NVDB Summary ..................................................................................................... 82
- Does the System Require a Reboot After Upgrade? ..................................................................... 82
- Post-upgrade Requirement on Solaris 10 NetVault: Backup Server ............................................. 83
• Known Upgrade Issues ...................................................................................................87
Chapter 8: NetVault: Backup Plugin Installation 90
• Installing NetVault: Backup Plugins ..............................................................................90

NetVault®: Backup
7
- Installing Optional Plugins .............................................................................................................. 90
- Installing NetVault: Backup Core Plugins ...................................................................................... 91
- Removing a Plugin or APM ............................................................................................................ 92
Chapter 9: Licensing NetVault: Backup 93
• Licensing NetVault: Backup .......................................................................................... 93

- Locating Machine IDs .................................................................................................................... 93
- Requesting a License Key ............................................................................................................. 94
- Installing a License Key ................................................................................................................. 94
Chapter 10: Uninstallation 96
• Uninstalling NetVault: Backup ....................................................................................... 96

- Uninstalling from a Linux/UNIX-based O/S .................................................................................... 96
- Uninstalling from a Windows-based O/S ....................................................................................... 97
- Uninstalling from a Solaris (SPARC/x86/x86-64) or NCR MP-RAS O/S ........................................ 99
8 Table of Contents
NetVault: Backup
9
PREFACE
About this Document
This guide provides complete details on installing the NetVault: Backup Server and
Client software. It does not provide information on the NetVault: Backup features
and functionality. For details on using NetVault: Backup, refer to the NetVault:
Backup Administrator’s Guide.
Target Audience
This guide is intended for Backup Administrators and other technical personnel
who are responsible for designing and implementing a backup strategy for the
organization. A good understanding of the operating systems under which the
NetVault: Backup Server and Clients are running is assumed.
Organization
The Installation/Upgrade Guide is organized as follows:
Chapter 1: Introduction gives an overview of NetVault: Backup and describes
the features and benefits of the product.
Chapter 2: NetVault: Backup Architecture Overview gives an overview of
NetVault: Backup deployment and architecture.
Chapter 3: Pre-installation Requirements describes the pre-installation
requirements for the NetVault: Backup system.
Chapter 4: NetVault: Backup Server Installation describes the procedure for
installing the NetVault: Backup Server software.
Chapter 5: NetVault: Backup Client Installation describes the procedure for
installing the NetVault: Backup Client software.
Chapter 6: Unattended Installation of NetVault: Backup ddescribes how to
install NetVault: Backup Server and Client in a non-interactive mode.
Chapter 7: Upgrading NetVault: Backup describes how to perform an
upgrade.
Chapter 8: NetVault: Backup Plugin Installation provides information on
installing NetVault: Backup Plugins.
Chapter 9: Licensing NetVault: Backup – This chapter provides information
on licensing NetVault: Backup.
Chapter 10: Uninstallation describes the procedures for uninstalling NetVault:
Backup.
10 Preface
Recommended Additional Reading

NetVault: Backup Getting Started Guide – This guide is intended for a first-
time user. It describes how to set up a NetVault: Backup system quickly and
perform a test backup and restore.
NetVault: Backup Administrator’s Guide – This guide describes how to use
NetVault: Backup and provides comprehensive information on all NetVault:
Backup features and functionality.
NetVault: Backup Configurator Guide – This guide explains how to configure
the default settings for NetVault: Backup.
NetVault: Backup Command Line Interface Guide – This guide provides a
detailed description of the command line utilities.
You can download these guides from the BakBone website at the following
address:
http://www.bakbone.com/documentation
Technical Support
BakBone Software is dedicated to providing friendly, expert advice to NetVault
customers. Our highly trained professionals are available to answer your
questions, offer solutions to your problems and generally help you make the most
of your NetVault purchase. Log on to our Web site for more information:
http://support.bakbone.com
Documentation Updates
For the latest documentation updates, refer to the BakBone Software Knowledge
Base. BakBone's Knowledge Base article for NetVault: Backup v8.2.2 can be
found at the following link:
http://kb.bakbone.com/4338
NetVault: Backup
11
Chapter 1:
INTRODUCTION
This chapter gives an overview of NetVault: Backup and describes the features
and benefits of the product. The information in this chapter is organized into the
following topics:
NetVault: Backup – At a Glance
Key Benefits
Feature Summary
1.1 NetVault: Backup – At a Glance

NetVault: Backup offers enhanced data protection and enterprise-class
functionality that delivers ease of use while scaling to meet the demands of any
sized environment, from a single server to complex, heterogeneous environment.
The flexible, modular architecture provides proven reliability and high
performance, with a unique combination of features designed to reduce
deployment costs and Total Cost of Ownership (TCO) by enabling you to
implement a solution designed to meet current as well as future needs. Whether
you are managing a few servers or a multi-site networked storage environment,
there is a NetVault: Backup package designed to fit your needs.
1.2 Key Benefits

Rapid Deployment
NetVault: Backup's automated installation and device configuration features
make it easy to add, manage or re-deploy distributed data management
components throughout a growing enterprise storage environment. With our
modular architecture you can license only those components you need today,
while easily expanding the system as your storage environment or
performance requirements grow.
Enhanced Administrator Productivity
Policy based job management and enhanced reporting capabilities simplify
maintenance of your data protection strategies. Many activities such as job
definition and event notification can be defined and modified at a group level,
making administrative tasks quicker and easier.
12 Chapter 1
Introduction
Increased Automation
NetVault: Backup's event notification enhancements and policy based job
management features provide increased automation, especially when
deployed across heterogeneous storage networks. NetVault: Backup enables
administrators to define, manage and monitor jobs from remote clients, while
the flexible notification feature ensures business continuance with the ability
to define event contexts and triggers, tailoring the product to meet your
unique requirements.
Lower Total Cost of Ownership
By dramatically simplifying implementation and networked storage
administration, NetVault: Backup ensures improved data availability while
reducing the associated labor costs. The product can significantly lower TCO
and provide a return on initial software investment in as little as six to nine
months.
1.3 Feature Summary

Extensive application data protection
Broad platform support
VMware protection without scripting
Policy based job management
Powerful reporting capabilities
Advanced SAN/NAS support
Comprehensive NDMP support
Command Line Interface (CLI) options
Full media management
Powerful Disk-to-Disk backup options
Dynamic device sharing
Event notification
Open file protection
NetVault: Backup
13
Chapter 2:
NETVAULT: BACKUP
ARCHITECTURE OVERVIEW
This chapter gives an overview of NetVault: Backup architecture. The information
in this chapter is organized into the following topics:
NetVault: Backup Architecture – An Overview
Architecture Components
2.1 NetVault: Backup Architecture – An Overview

Figure 2-1:
Architectural
overview of
NetVault:
NetVault: Backup Server Software
Backup
NetVault: Backup Application Plugin Module
system
NetVault: Backup Client Software with SmartClient License
NetVault: Backup Client Software
VMware Plugin
NetVault: Backup GUI NetVault: Backup

Server
NDMP Plugin
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14 Chapter 2
NetVault: Backup Architecture Overview
The NetVault: Backup Server must be deployed first, followed by the individual
Clients. This arrangement of a single NetVault: Backup Server and its associated
Clients constitutes a NetVault: Backup Domain.
2.1.1 Architecture Components

A NetVault: Backup deployment consists of the following components:
NetVault: Backup Server
The NetVault: Backup Server is the main component of the NetVault: Backup
solution. It provides the job management, media management, device
management, client management, reporting, notifications and logging. The
NetVault: Backup Server maintains a history of backups in the NetVault
database, enabling users to quickly identify which file, database instance or
email storage group they want to restore. Stand-alone tape drives or tape
libraries may be attached directly to the NetVault: Backup Server. The
NetVault: Backup Server software is installed on each of the machines
designated as a NetVault: Backup Server.
NetVault: Backup Clients
NetVault: Backup Clients are basically the file servers, database servers, or
mail servers you need to protect. NetVault: Backup Clients are managed by
the NetVault: Backup Server. The Clients transfer the backup/restore data
across the LAN/WAN. NetVault: Backup Clients can be any number of
Windows, Linux, Mac OS X, or UNIX machines. NetVault: Backup Client
software is installed on each of the machines designated as a NetVault:
Backup Client. Additionally one or more Application Plugin Modules or
Plugins can be installed on any of the NetVault: Backup Client machines.
NetVault: Backup SmartClients
NetVault: Backup SmartClients are NetVault: Backup Clients with one or
more locally-attached tape drives or tape libraries which may be physical or
virtual. SmartClients can share tape drives with a NetVault: Backup Server,
NAS Device, and other SmartClients. SmartClients speed up the backup
process by allowing the data stream to flow directly to the attached storage
device rather than being slowed down by traveling across the network.
NetVault: Backup
15
Figure 2-2:
NetVault:
Backup Clients
and
SmartClients
Virtual Tape Library

A Virtual Tape Library (VTL) is a user configured tape library on a disk
subsystem to allow Disk to Disk (D2D) backups, and ultimately Disk to Disk to
Tape (D2D2T) backups. Virtual Tape Libraries allow users to run
simultaneous backups from multiple clients to the same disk device which
reduces backup windows. Additionally, a Virtual Tape Library speeds up
restores because the backup is stored on random access drives as apposed
to reading the backup from sequential tape.
Figure 2-3:
NetVault:
Backup VTL
Shared Virtual Tape Library

A Shared Virtual Tape Library (SVTL) allows multiple NetVault: Backup
Clients of varying operating systems to share same raw disk for LAN-free
backups via Fibre Channel or iSCSI.
16 Chapter 2
NetVault: Backup Architecture Overview
NDMP
The Network Data Management Protocol (NDMP) is designed to efficiently
transfer large blocks of data across a LAN or SAN to a storage device. For
Network Attached Storage devices utilizing NDMP, backups are performed
via a high performing protocol rather than using less efficient file sharing
methods such as NFS or CIFS. NetVault: Backup can send NDMP data
directly to a locally attached SCSI device, a SAN-attached storage device
(tape or VTL) or to a storage device elsewhere on the network. NetVault:
Backup offers advanced NDMP features such as Browsable Volume and
Direct Access Restore (DAR) support, which helps restore files quickly by fast
positioning to the required data on the storage device (tape or VTL). Files can
be selected and restored at the directory level. NDMP is the only truly server-
less backup technology.
Dynamically Shared Devices
Dynamically Shared Devices (DSD) is LAN-free backup at its best by allowing
more than one system to utilize a tape drive connected to a Fiber Channel
SAN, IP SAN using iSCSI. Tape drives (Physical or Virtual) are dynamically
assigned on demand to any SmartClient, NDMP device, or NetVault: Backup
Server for duration of the backup/restore.
Application Plugin Modules
NetVault: Backup supports Application Plugin Modules (APMs) for online
backups for a wide variety of database and messaging applications – such as
Oracle, SQL Server, Exchange, MySQL, PostgreSQL, Lotus Notes/Domino,
DB2, Informix, and Sybase. With the APMs, NetVault: Backup Servers and
Clients can be enhanced to perform application specific backups. Interfacing
with the native APIs, NetVault: Backup draws data from the applications and
catalogs backup data according to application type, all in a simple point-and-
click manner, within NetVault: Backup's GUI.
NetVault: Backup
17
Chapter 3:
PRE-INSTALLATION
REQUIREMENTS
This chapter describes the pre-installation requirements for the NetVault: Backup
system. The information in this chapter is organized into the following topics:
Planning New Installations
Determine NetVault: Backup Server and Client Machines
Determine NetVault: Backup Database (NVDB) Location
Determine NetVault: Backup Machine Names
Prerequisites
Platform Specific Prerequisites
Additional Requirements on Linux-based Systems
Additional Notes
3.1 Planning New Installations

Review this section when planning a new NetVault: Backup system.
3.1.1 Determine NetVault: Backup Server and Client

Machines
Installation of NetVault: Backup involves installing a NetVault: Backup Server
and any number of NetVault: Backup Clients. The NetVault: Backup Server
must be deployed first, followed by each individual Client. Therefore, the first
step in the operation is to determine which machine will serve as the NetVault:
Backup Server, and which machines will be NetVault: Backup Clients:
NetVault: Backup Server - This machine will house the Server version of
NetVault: Backup and it will be accessed to manage all NetVault: Backup
operations (i.e., administer backup and recovery operations for any number
of NetVault: Backup Clients).
NetVault: Backup Client(s) - Each of these machines will house the Client
version of NetVault: Backup and each will serve as backup/restore targets.
Important: A NetVault: Backup Server can serve as a Client to itself for the backups and
restores of its local data.
18 Chapter 3
Pre-installation Requirements
3.1.2 Determine NetVault: Backup Database (NVDB)

Location
With the machine that is to serve as the NetVault: Backup Server determined, the
next step is to choose a directory on a drive/volume with enough free space to
house NetVault: Backup and its database. The typical NetVault: Backup Server
installation requires about 50MB of free disk space. However, the NVDB will grow
as operations are performed in NetVault: Backup (e.g., backups, restores and
reports generated). It is critical that space considerations be made for the growing
of this database. NetVault: Backup operations could halt if its database cannot be
updated due to space limitations. When the NetVault: Backup Server software is
installed, the installation includes a NVDB directory (db or nvdb) containing four
sub-directories:
Install - Very small directory. Contains the modules binary file detailing which
modules are installed.
Keys - Very small directory. Contains license key files for the main software
and any plugins or APMs installed.
MediaDatabase - This directory grows to be rather large with use of NetVault:
Backup. Holds records for media and backups performed.
ScheduleDatabase - Small directory generally less than 10 MB in size.
Holds records for all backup and restore jobs.
The only portion of the database for which size requirements are an issue is the
MediaDatabase. The NetVault: Backup Administrator of a particular NetVault:
Backup domain must estimate the anticipated size of the database to allocate
adequate disk space for growth. To calculate these requirements, the following
information is necessary:
The Approximate Number of Files and Directories Being Backed Up in
the NetVault: Backup Domain (i.e., on the NetVault: Backup Server and all
NetVault: Backup Clients).
Important: Each file and directory backed up requires an average number of bytes for an
index entry in the NVDB. This average is based on a formula of 71 bytes plus the average
number of characters contained in the files that make up a target file system.
How Many Generations of Each File are Being Kept - Each generation is a
separate instance of a file or directory backup. For example, if the same file is
backed up seven times, using default backup settings, there are seven
generations of the file held on media and indexed in the NVDB. By default,
backups have an infinite life (i.e., the number of generations increases for
every backup, causing the NVDB to continuously grow in size). Most systems
cannot handle this amount of storage requirement, so one of the NetVault:
Backup Administrator's tasks is to ensure that a suitable Backup Life is
applied to each backup (a setting found in the Advanced Options tab of the
NetVault: Backup
19
Backup window). For more information on Backup Life, refer to the
NetVault: Backup Administrator’s Guide.
3.1.2.a Example Calculation

With an average file/directory name of eight characters for a target file system, if
200,000 files and 15,000 directories were backed up once, approximately 17.5 MB
will be required for NVDB indexing. If the same files and directories were backed
up three times, 52.5 MB would be required. If backed up 5 times, 87.5 MB would
be required, and so on.
Database Size Calculation Formula

Approximate Multiplied Approximate Multiplied Number Multiplied (71 bytes
number of files by number of by of by +
and directories generations machines average
backed up per to be kept backed file name
machine using Backup up lengthb)
Life optionsa
3.1.2.b NVDB Index Entry Size Limitations

A single NVDB index entry is generated for each NetVault: Backup backup job
created/submitted. It is important to note that NetVault: Backup must adhere to a
maximum size requirement of four Gigabytes (4 GB) for each of these individual
index entries. Index entries of this size will only occur with very large jobs (e.g., a
backup job that contains a few million files and directories). If a backup job is run
that requires an index entry larger than this maximum, it will most likely fail.
Therefore, it is recommended that large jobs requiring the backup of a few million
files be broken down into multiple jobs to avoid this. For complete details on
backing up data, refer to the NetVault: Backup Administrator’s Guide.
3.1.3 Determine NetVault: Backup Machine Names

During the installation process of the NetVault: Backup software (regardless of
installation type (e.g., Client vs. Server) or platform), it is necessary to input a
NetVault: Backup name for the machine. This name is used in NetVault: Backup
for the purpose of recognizing it over the network. Hence, each NetVault:
Backup Client must have a unique name. At default, a value will be displayed
matching the machine’s Operating System-tied name. With this in mind, the
following should be taken into consideration:
Important: It is of critical importance that the following points be reviewed in order to

properly name a NetVault: Backup Server/Client for complete use.
Illegal Characters in a Machine Name - Although the core software will still
function regardless of how the machine is named, certain aspects of
20 Chapter 3
NetVault: Backup may not function properly when the NetVault: Backup
machine name includes any of the following characters:
Non-Number/Letter Alpha-Numeric Characters - This includes, “! @ #
$ % ^ & * ( )” as well as the colon (“:”), and hyphen (“-”).
Japanese/Korean/Chinese Characters
Important: It is highly recommended that only the following characters be used when
generating a NetVault: Backup machine name: standard uppercase characters (e.g., “A - Z”),
standard lowercase characters (e.g., “a - z”), and standard numerals (e.g., “0 - 9”).
Underscore Character in a Machine Name - It is possible to use an

underscore (“_”) in the name of a NetVault: Backup machine (e.g., as a
substitute for a space -- “NVBU_Server”, or to replace any of the illegal
characters named in the point above). However, conflicts will arise when
referencing a machine named in this manner in NetVault: Backup’s
Command Line Interface (CLI). The CLI sees the use of an underscore in its
syntax as a replacement for a space, because a space is not recognized. For
example, if a machine whose actual name is “NVBU_Server” is included in a
CLI command, NetVault: Backup will, in reality, search for a machine named
“NVBU Server”. Not finding a machine named this, the CLI request will fail
and return an error. Therefore, if the CLI is to be used with the target
machine, it is recommended that the machine be given a name that does not
include any underscore characters. For complete details on the use of
NetVault: Backup’s CLI utility, please see the NetVault: Backup Command
Line Interface User’s Guide.
NetVault: Backup Client Systems must be Given Different Names - When
performing a Client version install of NetVault: Backup, you must assign a
unique name value for each Client system.
3.1.3.a Best Practice

When performing an installation to establish the NetVault: Backup Server, it is
recommended that the NetVault: Backup name used be different than the
machine’s O/S-tied name. As a recommended example, use a name value
signifying that the machine is the NetVault: Backup Server. This is recommended
in case it is ever necessary to relocate the NetVault: Backup Server to a different
machine (e.g., because of hardware failure). In relocating a NetVault: Backup
Server, a backup of the NetVault: Backup Server Database (NVDB) is required.
The NVDB is integral to NetVault: Backup operations and is tied to the NetVault:
Backup Server via its NetVault: Backup name. If relocating, a fresh installation of
the Server version of NetVault: Backup would be required on the new machine,
followed by a restore of the backed up NVDB to this new machine. During the
installation, the NetVault: Backup name assigned must be the same as the name
used for the original installation in order to successfully proceed to the restore
NetVault: Backup
21
of the NVDB. Therefore, if the original NetVault: Backup Server was named using
the default setting of its O/S-tied name, the relocation target’s installation of
NetVault: Backup would have to be named using this same O/S-generated name,
even though its actual machine name is something different. This could result in
confusion when performing future backups and restores, especially if the machine
previously set up as the NetVault: Backup Server is ever brought back on line. For
details on relocation of the NVDB, refer to the NetVault: Backup Administrator’s
Guide.
3.2 Prerequisites
The following requirements must be met before starting a NetVault: Backup Server
or Client installation.
Review Release Notes and Supported Platform Matrix – Prior to initiating
an installation of NetVault: Backup, it is of critical importance that you
thoroughly review the Release Notes. This document may contain important
information regarding installation and use of the NetVault: Backup software.
You must also review the NetVault: Backup Supported Platform Matrix to
verify the platforms, operating system versions, devices and application
versions supported by the current release of NetVault: Backup.
NetVault: Backup Graphic Requirements – To properly use the NetVault:
Backup GUI, it is recommended that you set your system’s screen resolution
to 1280 x 1024 or higher. Low resolution settings may result in display issues
when using the GUI.
Permissions – All target machines must have O/S permissions set that will
allow the user to install software components.
System Memory – Memory requirements on a target system can vary based
on the intended use.
User Mode (Runlevel) – On Linux/UNIX platforms, boot into multi-user
mode.
Disable Anit-virus Software – While it is possible to leave anti-virus
software running on a target machine, it is recommended that you disable this
software before attempting to perform an installation or upgrade of NetVault:
Backup. The NetVault: Backup installation process may conflict with anti-virus
software during installation and various NetVault: Backup operations may not
function properly after the installation.
Ensure TCP/IP Connectivity and Name Resolution – Once the machines
which will host the NetVault: Backup Server and Client software have been
established, it is necessary to ensure that good TCP/IP connectivity and
Name Resolution exists between the proposed NetVault: Backup Server and
each potential NetVault: Backup Client.
22 Chapter 3
Check Backup Device Mapping/Connections – It is necessary to

determine what backup devices are to be used (e.g., tape libraries and
standalone drives) and map them out. Generally, the NetVault: Backup
Server is set up to contain one or more of these devices (i.e., they are directly
attached to the machine acting as the NetVault: Backup Server). However,
this is not required and a usable backup device can be attached to a machine
configured as a NetVault: Backup Client. This is referred to as a NetVault:
Backup SmartClientTM. It is also important to ensure that these devices are
connected and functional and that backups can be performed to them (e.g.,
through the use of any native O/S tools used for minimal backup operations
on the device. If these native backup tools can't see an attached backup
device, then neither will NetVault: Backup)
Configure “ulimit” Variables (Linux/UNIX Platforms Only) – UNIX-based
O/Ss utilize a default setting for various size limitations that may create a
conflict when attempting to install NetVault: Backup (e.g., the “file size
(blocks)” and “virtual memory (kbytes)” settings, which may use a default
setting that is too low). Failure to increase these values from their default may
result in a “core dump” error message and a failed installation of various
NetVault: Backup components. A recommended setting of “unlimited” is
suggested to remedy this issue. To accomplish this, launch a terminal
session and perform these steps:
Figure 3-1:
The way the

required
variables
should appear
for “ulimit”
settings to
successfully
install all
NetVault:
Backup
components
1. Issue the command:

ulimit -a
2. A list of the values currently set as limits will be displayed. If the values for
either of the following settings are anything other than “unlimited”, issue
the following command to change the setting accordingly:
File Size (Blocks) – “ulimit unlimited”
Virtual Memory (Kbytes) – “ulimit -v unlimited”
NetVault: Backup
23
3. Issue the command “ulimit -a” to re-list these statistics after modification
to verify that they are properly set.
3.3 Platform Specific Prerequisites
3.3.1 AIX
On AIX, load the NetVault SCSI Driver contained in the file image as described
below:
On AIX 5.x, use the SMIT utility to load the NetVault SCSI Driver.
On AIX 6.1, issue the following command to install the AIX5changer
(assuming the binary is in /tmp):
installp -acqd /tmp/aix5changer netvault.chm
Then, issue the following command to automatically search and configure the
media changer:
/usr/lpp/netvault/addchm
3.3.2 Asian Linux 3 (64-bit)

To install and run NetVault: Backup on a 64-bit Asian Linux 3 machine, you must
create the following symbolic link as Asian Linux 3 does not use libXm.so.3
anymore
ln -s /usr/lib/libXm.so.4.0.0 /usr/lib/libXm.so.3
3.3.3 Debian 4.0 (64-bit)

Before starting the installation, perform the following steps:
1. Install ia32-libs and then issue the command ldconfig on this system
2. Download the i386 version of libmotif3 from http://packages.debian.org and
then use dpkg -x libmotif3 to extract.
3. Copy all extracted files in usr/X11R6/lib to /usr/lib32
3.3.4 FreeBSD 7 (32-bit)

To install and run NetVault: Backup on a FreeBSD 7 platform, create two symbolic
links on your target machine using the following commands:
ln -s /lib/libcam.so.4 /usr/lib/libcam.so.3
ln -s /lib/libc.so.7 /usr/lib/libc.so.6
3.3.5 Linux/Unix
The NetVault: Backup installation will fail on Linux/UNIX platforms if the installation
directory is a mount point. The NetVault: Backup installation script tries to delete
24 Chapter 3
the existing contents on the mount point (which isn’t allowed in a UNIX-based
environment) and the installation will fail. To work around this issue, create a sub-
directory below the mount point, and install NetVault: Backup to that directory.
3.3.6 RHEL 4 Itanium

The “openmotif21-2.1.30-11.RHEL4.4.ia64.rpm” package located on disc 4 of the
RHEL 4, U1 ia64 installation CDs, must be installed on all DR Client machines
running this O/S. A standard installation of this O/S may not request this CD, so
the component may not be present. To install the component, follow the steps
below:
1. Insert CD 4 into the drive on the target DR Client, and launch a terminal
session prompt.
2. Navigate to the CD-ROM drive, and issue the following command:
rpm -i openmotif21-2.1.30-11.RHEL4.4.ia64.rpm
3.3.7 RHEL 5.x

On RHEL 5.x systems, you must install the following packages from the
installation CD:
x86-32
libXp-1.0.0-*.i386.rpm
x86-64
libXp-1.0.0-*.i386.rpm
libXmu-1.0.2-*.i386.rpm
openmotif22-2.2.3-*.i386.rpm (required only to display the GUI)
Itanium
llibXp-1.0.0-*.ia64.rpm
llibXmu-1.0.2-*.ia64.rpm
openmotif22-2.2.3-*.ia64.rpm (required only to display the GUI)
3.3.8 Ubuntu 8.04 (64-bit)

On Ubuntu 8.04 (64-bit), perform the following steps:
1. Install Ubuntu Server 8.04 64-bit.
2. sudo su
3. apt-get install ia32-libs lib32nss-mdns
4. tar -xzvf <NetVault: Backup binary file>
5. cd netvault
6. ./install
The install will fail.
NetVault: Backup
25
7. ldconfig
(It is important that you run ldconfig before you remove the /usr/netvault
directory.)
8. rm -rf /usr/netvault
9. ./install
To make the NetVault: Backup GUI work, perform the following steps:
1. apt-get install ubuntu-desktop
2. Reboot
3. Go to http://packages.ubuntu.com/hardy/libmotif3
4. Download the i386 version of libmotif3.
5. dpkg -x libmotif3 .
6. cd usr/lib
7. mv * /usr/lib32
8. nvgui&
3.4 Additional Requirements on Linux-based

Systems
For Linux installations, certain shared library files must be present on the system
for NetVault: Backup to run. These include the shared “C” libraries and “X
Windows System” libraries.This appendix outlines these requirements.
Note that the requirements mentioned in this section of the guide are not pre-
requisites to installing NetVault: Backup. The installation script will run without
interruption, installing the software to the specified directory, even if these required
packages are not available on the system. However, the NetVault installation
will not run if these dependencies are not present on the system.
3.4.1 Required Shared Library Files

These shared library files are available as RPM packages. A standard installation
of RedHat or SUSE Linux will include the packages containing the required files
by default. For customized installations of Linux, however, the availability of the
following files must be ensured.
Important: The various distributions of Linux might have slight differences. As a result, the
list given here is only representative.
3.4.1.a X Window System Shared Libraries

These libraries provide the GUI functionality. On Linux systems running NetVault:
Backup, the following X Window System shared library files must be available.
26 Chapter 3
libICE.so.6
libSM.so.6
libX11.so.6
libXext.so.6
libXp.so.6
libXt.so.6
3.4.1.b Shared C Libraries

These libraries provide the standard library functions, including the “system calls”.
On Linux systems running NetVault: Backup, the following shared C libraries must
be available.
libc.so.6
libdl.so.2
linux-gate.so.1 (a virtual shared library that is exported by the kernel to
provide a way to make system calls faster)
3.4.2 Finding the Missing Packages

As mentioned earlier, on systems that do not have the above-mentioned packages
NetVault: Backup will not start after installation. In such a scenario, the following
command can be issued from the NetVault: Backup installation directory (e.g.,
“/usr/netvault/” - by default) to obtain a list of NetVault dependencies and to
determine any missing ones.
find ./|xargs file|egrep 'shared object|executable'|cut -d: -f1|xargs ldd|egrep -v
'^\.'|perl -pe 's/ *\(.*$//'|sort -u
Following is an example output of this command in a RedHat Linux installation:
NetVault: Backup
27
Figure 3-1:
NetVault:
Backup
dependencies
listed using the
“find”
command on a
system
running Linux
(e.g., a
RedHat
distribution of
Linux)
The missing dependencies will be reported as “Not

Found” as shown in the figure.
3.4.3 Installing the Required Packages

As mentioned earlier, these required files are available as RPM packages and can
be installed using the RPM utility. For more information on rpm, please see the
man page for this command.
A configuration tool like YaST (Yet another Setup Tool) can also be used for
searching and installing packages. Once the package containing the required file
is found by the tool, the “Install” command can be selected from the “Package”
menu in order to install the file. For more information on YaST, please see the user
guide for this tool.
3.5 Additional Notes

Review the following notes before starting the NetVault: Backup Server or Client
installation:
By default, both NetVault: Backup and NetVault: Replicator are installed on
...\NetVault directory. If the target machine contains an installation of the
NetVault: Replicator, append the backup to the default installation path as
shown below to avoid overwriting NetVault: Replicator installation files:
Linux/UNIX-based Operating Systems: “/backup”
Windows-based Operating Systems: “\backup”
This will install NetVault: Backup to the ...\NetVault\backup directory. This
only applies to a new installation of NetVault: Backup, not an upgrade.
28 Chapter 3
For OpenMotif, you will require a 32-bit binary since its GUI is a 32-bit
application.
Even though NVDB is not installed on NetVault: Backup Clients, the
installation script prompts for the NVDB path during client installations on
Solaris platform. This path can be left as is during installation, as NVDB
location is irrelevant for NetVault: Backup Clients.
NetVault: Backup
29
Chapter 4:
NETVAULT: BACKUP SERVER

INSTALLATION
This chapter describes the procedure for installing the NetVault: Backup Server
software. The information in this chapter is organized into the following topics:
AIX Installation
HP-UX Itanium Installation
Linux x86/x86-64 Installation
Linux Itanium Installation
MP-RAS Installation
Solaris x86/x86-64 Installation
Solaris (SPARC) Installation
Windows Installation
Platform Specific Post-installation Requirements
Example Installation on a Linux/UNIX-based System
Example Installation on a Windows-based System
4.1 AIX Installation

NetVault: Backup can be installed either via the installation CD-ROM or the binary
file downloaded from BakBone Software’s Web site. The following sections
describe these two installation methods.
4.1.1 Installing from the Installation CD-ROM on AIX

To install the NetVault: Backup Server software from a CD-ROM, perform the
following steps:
1. Mount the CD-ROM drive.
2. While still logged on with the root level account, insert the CD-ROM into the
drive and initiate a terminal session.
3. From the prompt, issue the command:
cd /cdrom/netvault/aix/netvault
./install
30 Chapter 4
NetVault: Backup Server Installation
4. With the installation successfully initiated, a step-by-step setup process will

begin. Follow the on-screen prompts as they are given and provide the
desired information.
5. When confronted with the “Should a Client or Server version of NetVault
be installed?” select “S” for a NetVault: Backup Server installation and
press Enter to continue.
Important: All of the prompts revealed during the installation process have a default
selection for which it is possible to simply hit the Enter key to automatically select this default
value and continue. These options will appear at the end of each prompt, enclosed in brackets
(“[ ]”). For a detailed example of these prompts, refer to the section Example Installation on a
Linux/UNIX-based System on page 45.
4.1.2 Installing from the Downloaded Binary File on AIX

These instructions assume that you have successfully downloaded the
appropriate binary file from BakBone Software’s Web site. In addition, this file
must be accessible to the potential NetVault: Backup Server machine. To complete
an installation of this type, perform the following steps:
1. The downloaded file will be in a compressed state and must first be
decompressed (i.e., using the necessary O/S-related decompression
software). Once complete, initiate a terminal session and navigate to the
directory in which the decompressed files reside.
./install
NetVault: Backup
31
4.2 HP-UX Itanium Installation

4.2.1 Installing from the Installation CD-ROM on HP-UX

Itanium
following steps.
4.2.1.a Mounting the CD-ROM Drive on HP-UX Itanium

If not already performed, it is necessary to mount the CD-ROM drive. To
accomplish this, perform the following steps:
1. Log into the system using the root level account.
2. Start the PFS Daemons, utilizing the following commands:
# nohup /usr/sbin/pfs_mountd &
# nohup /usr/sbin/pfsd 4 &
3. Mount the CD-ROM using the following command:
# pfs_mount -o xlat=unix /dev/rdsk/cXtXd0 /mountpoint
4.2.1.b Running the Installation File from CD on HP-UX Itanium

Perform the following steps to initiate an installation of NetVault: Backup:
1. While still logged on with the root level account, insert the CD-ROM into the
drive and initiate a terminal session. From the prompt, issue the command:
cd /cdrom/netvault/hpux_ia64/netvault
./install
32 Chapter 4
4.2.2 Installing from the Downloaded Binary File on HP-UX

Itanium
decompressed (i.e., using the necessary HP-UX Itanium O/S-related
decompression software). Once complete, initiate a terminal session and
navigate to the directory in which the decompressed files reside.
./install
4.3 Linux x86/x86-64 Installation

4.3.1 Installing from the Installation CD-ROM on Linux x86/

x86-64
following steps:
1. Log on to the target machine with the root-level account.
2. With the CD-ROM in the drive, initiate a terminal session and input the
following command (assuming that all versions of Linux should automount
the CD-ROM drive):
32-bit Linux
NetVault: Backup
33
cd /cdrom/netvault/linux_x86_32/netvault
64-bit Linux
On some Linux installations (e.g., RHEL 5), if a CD-ROM is auto-mounted,
installation from the CDROM will fail with error message "bash: ./install: /
bin/sh bad interpreter: Permission denied". To avoid this problem, the CD-
ROM needs to be mounted manually without the noexec mount option.
Example:
umount /media/
mount -t iso9660 /dev/cdrom /media
3. Execute the “install” file, by typing the following:
./install
4.3.2 Installing from the Downloaded Binary File on Linux

x86/x86-64
decompressed (i.e., using Linux’s native decompression utilities either via its
GUI or a terminal session). Once complete, navigate to the directory in which
the decompressed files reside.
./install
34 Chapter 4

4.4 Linux Itanium Installation

4.4.1 Installing from the Installation CD-ROM on Linux

Itanium
following steps:
following command (assuming that all Linux Itanium installations should
automount the CD-ROM drive):
cd /cdrom/netvault/linux_ia64/netvault
Example:
umount /media/
./install
NetVault: Backup
35

Itanium
./install
4.5 MP-RAS Installation

4.5.1 Installing from the Installation CD-ROM on MP-RAS

following steps.
36 Chapter 4
4.5.1.a Mounting the CD-ROM Drive on MP-RAS

If the CD-ROM drive is not currently mounted, this must be done in order to
access the drive for installation. To manually mount the CD-ROM, launch a
terminal window and issue the following commands (the below example assumes
that the mount point “/cdrom/cdrom0” already exists):
su root
mount -r -F cdfs <CD-ROM device node> /cdrom
4.5.1.b Running the Installation File from CD on MP-RAS

NetVault: Backup software is installed to an MP-RAS machine through a standard
“pkgadd” installation. The mount point information for the CD-ROM drive is
required (as illustrated in the previous section) in order to issue proper command
from a command line prompt.
1. Log on to the target machine with the root level account.
2. With the CD-ROM inserted in the drive, initiate a terminal session and issue
the command listed below:
pkgadd -d /cdrom/netvault/mpras/netvault
Important: All of the prompts revealed during this process have a default selection for
which it is possible to simply hit the Enter key to automatically select this default value and
continue. These options will appear at the end of each prompt, enclosed in brackets (“[ ]”). For
a detailed example of these prompts, refer to the section Example Installation on a Linux/
UNIX-based System on page 45.
4.5.2 Installing from the Downloaded Binary File on MP-RAS

1. Log into the system with the root level account.
2. The downloaded file will be in a compressed state (e.g., “<filename>.Z”) and
must first be decompressed (i.e., using the necessary MP-RAS O/S-related
decompression software). Once complete, launch a terminal window and add
the package for installation, by typing the following:
NetVault: Backup
37
pkgadd -d /<full path to installation files>/netvault
4.6 Solaris x86/x86-64 Installation

4.6.1 Installing from the Installation CD-ROM on Solaris x86/

x86-64
following steps.
4.6.1.a Mounting the CD-ROM Drive in Solaris x86/x86-64

access the drive for installation. To manually mount the CD-ROM, use the
following commands (the below example assumes that the mount point
“/cdrom/cdrom0” already exists):
1. Initiate a command line terminal and issue the following commands:
su root
4.6.1.b Running the Installation File from CD on Solaris x86/x86-64

NetVault: Backup software is installed to a Solaris machine through a standard
1. Log on to the target machine with the super user ID.
38 Chapter 4
pkgadd -d /cdrom/netvault/solaris_x86/netvault
4.6.2 Installing from the Downloaded Binary File on Solaris

x86/x86-64
1. Log into the target machine using the Super User ID.
must first be decompressed (i.e., using the necessary Solaris 10 (x86)
O/S-related decompression software). Once complete, initiate a terminal
session and navigate to the directory in which the decompressed files reside.
3. Add the package for installation by typing the following:
pkgadd -d. netvault
NetVault: Backup
39
4.7 Solaris (SPARC) Installation

4.7.1 Installing from the Installation CD-ROM on Solaris

(SPARC)
following steps.
4.7.1.a Mounting the CD-ROM Drive on Solaris (SPARC)

access the drive for installation. To manually mount the CD-ROM, use the
following commands (the below example assumes that the mount point
“/cdrom/cdrom0” already exists):
1. Initiate a command line terminal and issue the following commands:
su root
4.7.1.b Running the Installation File from CD on Solaris (SPARC)

NetVault: Backup software is installed to a Solaris machine through a standard
1. Log on to the target machine with the super user ID.
pkgadd -d /cdrom/netvault/solaris_sparc/netvault
40 Chapter 4


(SPARC)
1. Log into the target machine using the Super User ID.
must first be decompressed (i.e., using the necessary Solaris (SPARC)
O/S-related decompression software). Once complete, initiate a terminal
session and navigate to the directory in which the decompressed files reside.
pkgadd -d .
Alternatively, you can issue the following command from the parent directory:
pkgadd -d netvault
NetVault: Backup
41
4.8 Windows Installation

To complete an installation of the NetVault: Backup Software on Windows, perform
the following steps:
1. Ensure that you are logged into the system as an Administrator-level user.
2. Access the required installation executable file, based on how these files
were obtained:
Via Web Download - The downloaded file should be in a compressed
state. Decompress this file to the desired directory, navigate to this
directory and locate the following file:
<Decompressed Files Directory>\install.exe
Important: The decompressed files directory will contain two executables, setup.exe and
install.exe. To support the use of all language formats, ensure that the install.exe file is used to
initiate the installation. For English version, select setup.exe.
Via Installation CD - Insert the CD into the CD-ROM drive. Locate and
run the install.exe file. The file should be located as follows:
<CD-ROM drive>\netvault\windows\netvault\install.exe
Figure 4-2: 3. With the executable file
The Choose launched, an installation
Installation wizard will be activated,
Type window
with the Server
offering step-by-step
radial button instructions via individual
selected for a windows. Using what was
Server
installation of established during the pre-
NetVault: requisite phase, process
Backup
each window’s request and
click on the Next button to
continue.
4. When confronted with the window asking for the type of installation, select the
Server radio button and click on the Next button to continue with the
installation process.
Important: For a detailed explanation of the windows offered in this wizard, refer to the
section Example Installation on a Windows-based System on page 48.
42 Chapter 4
4.9 Platform Specific Post-installation

Requirements
4.9.1 Debian 3.1 and Ubuntu 7.04

The following steps must be performed on these operating systems after
installation:
1. While logged in as the root-level user, initiate a terminal session prompt.
2. Issue the following commands in succession:
# update-rc.d netvault defaults 99
mkdir /var/lock/subsys
4.9.2 Solaris 10
Important: This procedure is only required for Solaris 10 machines with direct-attached
backup devices. If performing an installation of NetVault: Backup to a machine that does not
control a device, this process can be skipped.
Library devices directly attached to a Solaris 10 system require that you configure/
use the “sgen” driver utility in order to completely add the library device to the
NetVault: Backup Server (e.g., in order for the NetVault: Backup Server to access
the library device’s robotic arm when a user adds a library). It is strongly
recommended that you accommodate for this issue, prior to installing. Follow the
steps below to accomplish this:
1. Log in to the machine to which the device is directly attached and launch a
terminal session. Ensure that the device is recognized by the operating
system, by inputting the following commands:
cfgadm -al
cfgadm -al -o show_FCP_dev XX:WWN
cfgadm -o force_update -c unconfigure/configure XX or
XX:WWN or XX:WWN:LUN
2. From the terminal session prompt, navigate to the following directory:
/kernel/drv/
3. In this directory, locate the file “sgen.conf” and open it for editing. Ensure
that the sgen driver is configured to attach to the target device (e.g., the
“sgen” line of this file should look similar to the folowing:
name="sgen" parent="fp" target=0 lun=0;
NetVault: Backup
43
Important:
1. Fibre channel devices need to be bound with “WWN” entries. Therefore, the “sgen”
line should look something like the following example:
name="sgen" parent="fp" target=0 lun=0 fc-port-
wwn="1000000cc4c8m0";
2. Editing the sgen.conf file may require that you reboot the target system
4. Validate that the sgen driver has successfully created the necessary device
files by:
Step 1: Checking to ensure that the “/devices” directory exists:
/devices/pci@7c,0/pci1022,7458@2/pci1077,1401/fp@0,0
/sgen@w1000000cc4c8m0
Step 2: Checking to ensure that the “/dev/scsi/changer” directory
contains the appropriate files and these files have been properly
associated to the target device:
/dev/scsi/changer/c2t1000000cc4c8m0d0
5. Create a symbolic link in the “/dev” directory for the NetVault: Backup device
file associated with the hardware path used in the “/dev/scsi/changer”
directory:
ln -s /devices/pci@7c,0/pci1022,7458@2/pci1077,1401/
fp@0,0
/sgen@w1000000cc4c8m0 /dev/nv0
6. Validate that the symbolic link was successfully created, and that it has the
correct permissions, by issuing the following command from the prompt:
/dev/nv0 -> pci@7c,0/pci1022,7458@2/pci1077,1401/fp@0,0
/sgen@w1000000cc4c8m0,0:changer
4.9.3 UNIX-based Environments Using UTF-8 Character

Encoding
If you encounter problems with the display of item names in UNIX-based
environments using UTF-8 character encoding, run the NetVault: Backup GUI
using the following command:
# LANG=C nvgui
44 Chapter 4
4.9.4 Windows
Important: This procedure is only required for a Microsoft Windows system that has a
backup device directly attached to it. If the installation target does not control a device, this
process can be skipped.
On Windows, the locally-attached backup devices must not be under the control of
the Windows Removable Storage service. You must disable the Windows
Remote Storage Manager on the machine. To remove devices from this service,
perform the following steps:
1. Boot the Windows machine and log in as an Administrator-level user (i.e.,
logged on as the standard Administrator account or an account with this
same level of access).
2. From the desktop after successful boot, right-click on the My Computer icon
and choose the Manage command from the pop-up menu that appears in
order to access the Computer Management window.
3. Navigate through each level of the tree until the desired device is displayed.
4. Right-click on the device and select Properties.
5. On the General tab, clear the Enable library check box.
6. Click Apply to set the change, and then OK to exit the dialog box.
Figure 4-3:
The Enable
library item de-
selected.
NetVault: Backup
45
4.10 Example Installation on a Linux/UNIX-based

System
The section below details the prompts that will be offered once an installation of
NetVault: Backup has been properly executed on a Linux/UNIX-based operating
system (O/S). This example pertains to the following supported O/S:
AIX
HP-UX Itanium
Linux (all versions)
MP-RAS
Solaris
Important: This section only details the prompts that are offered once an installation has
been executed on a Linux/UNIX-based machine. For complete details on the steps required to
initiate an installation, please see the relevant operating system’s section outlining this
procedure in this chapter.
Figure 4-4: 1. The first prompt will ask

The first for acceptance of
prompt NetVault: Backup’s
revealed when
performing an
License Agreement.
installation of The following
NetVault: selections can be input:
Backup
Y - for “Yes”, the agreement is accepted. The installation process will
continue (i.e., the license agreement will not be displayed).
N - for “No”, that it is not accepted and the installation process will quit.
D - for “Display” of the license agreement information so that it can be
read. This is the default for this prompt. If this option is selected, the
NetVault: Backup License Agreement will be displayed in sections with a
percentage value shown at the bottom of the screen. This value accounts
for how much of the agreement has been displayed. Each time the Enter
key is pressed, more of the agreement will be displayed and this value will
increase. Continuously holding down the Enter key will scroll through the
entire agreement, and end with the next prompt.
46 Chapter 4
Figure 4-5:
The initial
screen of the
license
agreement of
NetVault:
Backup, as
displayed
when the “D”
option is
selected
Important: BakBone Software strongly recommends that this License Agreement be

thoroughly reviewed prior to continuing with the installation.
2. The next prompt asks which version of NetVault: Backup should be installed.
The following selections are available:
Figure 4-6:
The installation
type prompt
appears next
C (Default Selection) - This refers to a “Client” installation of NetVault:
Backup. With this type of installation the machine will be set up to serve as
a client of the NetVault: Backup Server (i.e., its data can be backed up
under the control of a NetVault: Backup Server). This machine will either
need to be added to an existing NetVault: Backup Server or use its GUI to
access the Domain Management window and select an existing NetVault:
Backup Server to act as its domain manager. This installation offers the
quickest install and requires a lesser amount of space on the target
machine.
S - This refers to a “Server” installation of NetVault: Backup. The
recipient machine can then be configured to regulate the backup of all
NetVault: Backup machines that are later added to it (i.e., NetVault:
Backup Clients). With this installation a little more space is required as the
NetVault: Backup Server software requires a directory to house the NVDB
-- a database that contains all relevant information pertaining to NetVault:
Backup operations.
NetVault: Backup
47
Figure 4-7: 3. With the installation
The installation type selected, the next
location prompt requests the
prompt
appears next
user to input a desired
installation directory for NetVault: Backup. The default installation directory
“[/usr/netvault]” (“[/opt/netvault]” on Solaris machines) can be selected
by hitting the Enter key. This directory will be automatically created and the
installation will reside there. Otherwise, a directory can be manually input for
use.
Important: If selecting a directory other than the default, this directory must exist prior to
installation. The installation software will not automatically create a directory.
4. If a Server (“S”) installation of NetVault: Backup was selected, the next

prompt will request a location for the NVDB. The default directory,
“/usr/netvault/db” (“/opt/netvault/db” on Solaris machines) can be used by
pressing the Enter key. The directory will be automatically created, and the
NVDB file will be created therein. Otherwise, a desired directory can be
manually input.
Figure 4-8:
The NVDB
location
prompt
Important: As with the installation directory, when selecting a directory other than the
default for the NVDB, this directory must exist prior to installation. The installation software
will not automatically create a directory.
Figure 4-9: 5. The next prompt asks for a

The enter NetVault: Backup name for this
NetVault: installation. The name is how this
Backup name
prompt
machine will be recognized by other
NetVault: Backup machines on the network. The default value offered is the
current machine’s actual system name. This can be used by simply hitting the
Enter key. Prior to selecting a name, refer to the section Determine NetVault:
Backup Machine Names on page 19.
Figure 4-10: 6. The next prompt
Both prompts requests that the
of the user input a
password input
phase
password value for
this installation of NetVault: Backup. This password value is associated with
the given NetVault: Backup name and is used to allow/limit access to it by
other NetVault: Backup machines (e.g., if this machine is to be added to
48 Chapter 4
another NetVault: Backup machine as a Client, this password value would

need to be input to do so). After input once, a second request will appear
asking the user to input this same password a second time for verification.
7. With all necessary values properly input, the installation process will begin as
files are extracted and installed. Upon completion, the last displayed
message in the terminal will state this fact and return the user to the directory
prompt which contains the installation files. NetVault: Backup is now
successfully installed and ready for use.
Figure 4-11:
The installation
process as it is
performed
followed by the
message
stating the
“Installation
completed
successfully”
4.11 Example Installation on a Windows-based

System
This section cover the installation wizard that appears once the install.exe file has
been properly launched on a Windows-based operating system.
Important: This section only details the actual installation wizard and not the steps
required to initiate a Windows-based O/S install. For complete details on these steps, please
see the relevant operating system’s section outlining this procedure.
Figure 4-12: 1. With the

The language install.exe file run,
selection the first installation
option
revealed
window will launch.
during the Select the desired
installation of language from the
NetVault:
Backup for drop-down list and
Windows 2000 click on OK to
initiate the
installation.
NetVault: Backup
49
Important: If the setup.exe file is used to initiate the installation, the language selection
option does not appear, because the setup.exe file is meant for installing the English-only
version of NetVault: Backup. The Setup Wizard, described in step 2, is the first window that
appears when setup.exe is run.
Figure 4-13: 2. Once the

The NetVault: language is
Backup selected, the first
Installation
Wizard window
window of the
for Windows Setup Wizard
2000 will appear.
Read the notes
contained within
this window and
click on Next to
proceed.
Figure 4-14: 3. The next window to
A cut-away appear contains the
version of the License Agreement
License
Agreement
information. Read this
window as information thoroughly and
revealed in the select the I Agree option.
Installation
Wizard To continue, click Next.
Figure 4-15: 4. With the License

The Choose Agreement accepted, the
Installation next window to appear is
Type window
of the
Choose Installation Type.
Installation Select the desired type of
Wizard installation (e.g., Client vs.
Server) and click Next
button. For details on the
differences between a
Client and Server
installation, see Step 2., of
the section Example Installation on a Linux/UNIX-based System on page 45.
50 Chapter 4
Figure 4-16: 5. The Machine Name window

The is used to input a NetVault:
Installation Backup name for this
Wizard’s
Machine Name
installation. This name is how
window where this machine will be
it is possible to recognized by other NetVault:
input a name
identifier for Backup machines on the
this installation network. Prior to selecting a
of NetVault:
Backup
name, refer to the section
Determine NetVault: Backup
Machine Names on page 19.
Figure 4-17: 6. With a desired name value
The Choose input, click on the Next button
Password to proceed, and access the
window which
allows an
Choose Machine Password
installer to window. Use the fields
password located here to input a
protect this
installation of desired value in the
NetVault: Password field, followed by
Backup
an exact duplicate of this
password in the Retype
Password field. This
password value is associated
with the given NetVault:
Backup name and is used to allow/limit access to it by other NetVault: Backup
machines (e.g., if this machine is to be added to another NetVault: Backup
machine as a Client, this password value would need to be input to do so).
The Select appear is the
Installation Select Installation
Folder window
of the
Folder window.
Installation Here, the desired
Wizard directory for the
NetVault: Backup
installation can be
set. In addition to a
field that allows for
the manual input of
this information
(e.g., the Folder
field), various other options are made available:
The Browse Button - Use this button to launch a Windows Explorer
window that allows for the selection of a desired directory for installation.
NetVault: Backup
51
Figure 4-19: The Disk Cost Button -
The NetVault:
Backup Disk
When this button is used,
Space dialog NetVault: Backup will
box complete a brief scan of
the available drives/
partitions on the target
machine. The space
availability before and
after a NetVault: Backup
installation on each drive will be reported in a separate window.
The Select appear is the Select
NetVault NetVault Database
Database
Folder window
Folder window. In this
of the window, type the name
Installation of the directory in which
Wizard
NVDB will be stored, or
navigate to the
directory name using
the Browse button.
Click on Next to
proceed.
Important:
1. If a directory other than the default is selected as a location to house the NVDB, this
directory must exist prior to installation. If a non-existent directory is input in this field,
NetVault: Backup will not automatically create it and the installation will fail.
2. The “Select NetVault Database Folder” window only appears when installing the
NetVault: Backup Server software. You will not be prompted to select a NVBD folder if
you are installing the NetVault: Backup Client software.
Figure 4-21: 9. The next window

The Confirm to appear is the
Installation Confirm
window that
appears to
Installation
allow for window. This
confirmation of window confirms
installation
that the installer
is ready to install
NetVault:
Backup. Click Next to start the installation.
52 Chapter 4
Figure 4-22: 10.When the

The installation is
Installation complete, the
Complete
window that
Installation
will appear Complete
upon window will
successful
installation appear. The
installation
process is now
complete. The
Close button can
now be clicked to
close the installation wizard and return to the desktop. NetVault: Backup is
now ready for use on this machine.
NetVault: Backup
53
Chapter 5:
NETVAULT: BACKUP CLIENT

INSTALLATION
This chapter describes the procedure for installing the NetVault: Backup Client
software. The information in this chapter is organized into the following topics:
AIX Installation
FreeBSD Installation
HP-UX Itanium Installation
Linux x86/x86-64 Installation
Linux Itanium Installation
MP-RAS Installation
Solaris x86/x86-64 Installation
Solaris (SPARC) Installation
Windows Installation
Platform Specific Post-installation Requirements
5.1 AIX Installation

5.1.1 Installing from the Installation CD-ROM on AIX

To install the NetVault: Backup Client software from a CD-ROM, perform the
following steps:
1. Log on to the potential Client machine using the root level account. Mount the
CD-ROM, if it is not already mounted.
cd /cdrom/netvault/aix/netvault
./install
54 Chapter 5
NetVault: Backup Client Installation
Important: For a detailed example of the full installation process, refer to the section
Example Installation on a Linux/UNIX-based System on page 45. Note that no prompt will be
displayed for installation type (Server or Client).
5.1.2 Installing from the Downloaded Binary File on AIX

decompressed (i.e., using the necessary O/S-related decompression
software). Once complete, initiate a terminal session and navigate to the
directory in which the decompressed files reside.
./install
5.2 FreeBSD Installation

5.2.1 Installing from the Installation CD-ROM on FreeBSD

following steps:
1. Log on to the potential Client machine using the root level account and mount
its CD-ROM drive. The steps are given below:
su root
mount -rt cd9660 <CD-ROM device node> /cdrom
2. Issue the following commands at the prompt:
cd /cdrom/netvault/freebsd/netvault
./install
NetVault: Backup
55
5.2.2 Installing from the Downloaded Binary File on FreeBSD

decompressed (i.e., using the necessary FreeBSD O/S-related
./install
5.3 HP-UX Itanium Installation

5.3.1 Installing from the Installation CD-ROM on HP-UX

Itanium
following steps:
its CD-ROM drive. The steps are given below:
1. Start the PFS Daemons, utilizing the following commands:
# nohup /usr/sbin/pfs_mountd &
56 Chapter 5
# nohup /usr/sbin/pfsd 4 &

2. Mount the CD-ROM using the following commands:
# pfs_mount -o xlat=unix /dev/rdsk/cXtXd0 /mountpoint
cd /cdrom/netvault/hpux_ia64/netvault
./install
Example Installation on a Linux/UNIX-based System on page 45.
5.3.2 Installing from the Downloaded Binary File on HP-UX

Itanium
decompressed (i.e., using the necessary HP-UX (Itanium) O/S-related
./install
NetVault: Backup
57
5.4 Linux x86/x86-64 Installation

5.4.1 Installing from the Installation CD-ROM on Linux x86/

x86-64
following steps:
following command (assuming that all versions of Linux should automount
the CD-ROM drive):
32-bit Linux
64-bit Linux
Example:
umount /media/
./install
5. When confronted with the “Should a Client or Server version of NetVault:
Backup be installed?” select “C” for a NetVault: Backup Client installation
and press Enter.
58 Chapter 5

x86/x86-64
./install
and press Enter.
5.5 Linux Itanium Installation

5.5.1 Installing from the Installation CD-ROM on Linux

Itanium
following steps:
1. Log on to the potential Client machine with the root-level account.
following command (assuming that all Linux Itanium installations should
automount the CD-ROM drive):
cd /cdrom/netvault/linux_ia64/netvault
NetVault: Backup
59
Example:
umount /media/
./install
and press Enter.

Itanium
1. Log on to the potential Client machine with the root-level account.
./install
and press Enter.
60 Chapter 5
5.6 MP-RAS Installation

5.6.1 Installing the Installation CD-ROM on MP-RAS

following steps:
its CD-ROM drive, if necessary (i.e., using the steps outlined in Mounting the
CD-ROM Drive on MP-RAS on page 36).
2. Insert the CD-ROM into the drive and initiate a terminal session. From the
prompt, issue the command:
pkgadd -d /cdrom/netvault/mpras/netvault
and press Enter to continue.
5.6.2 Installing from the Downloaded Binary File on MP-RAS

1. Log into the system with the root level account.
must first be decompressed (i.e., using the necessary MP-RAS O/S-related
decompression software). Once complete, launch a terminal window and add
the package for installation, by typing the following:
pkgadd -d /<full path to installation files>/netvault
NetVault: Backup
61
and press Enter.
5.7 Solaris x86/x86-64 Installation

5.7.1 Installing from the Installation CD-ROM on Solaris x86/

x86-64
NetVault: Backup software is installed to a Solaris through a standard “pkgadd”
installation. The mount point information for the CD-ROM drive is required (as
illustrated in the previous section) in order to issue proper command from a
command line prompt.
1. Log on to the potential Client machine using the super user ID, and mount its
CD-ROM drive, if necessary (i.e., using the steps outlined in Mounting the
CD-ROM Drive in Solaris x86/x86-64 on page 37).
pkgadd -d /cdrom/netvault/solaris_x86/netvault
62 Chapter 5

x86/x86-64
1. Log into the potential Client system using the Super User ID.
2. After initial download, the file will be in a compressed state (e.g.,
“<filename>.Z”) and must first be decompressed using the necessary
Solaris 10 (x86) O/S-related decompression software.
3. With the binary file decompressed, navigate to the directory in which the
decompressed files reside from the terminal session prompt.
pkgadd -d. netvault
and press Enter.
5.8 Solaris (SPARC) Installation

5.8.1 Installing from the Installation CD-ROM on Solaris

(SPARC)
NetVault: Backup software is installed on Solaris (SPARC) through a standard
1. Log on to the potential Client machine using the super user ID, and mount its
CD-ROM drive, if necessary (i.e., using the steps outlined in Mounting the
CD-ROM Drive in Solaris x86/x86-64 on page 37).
NetVault: Backup
63
pkgadd -d /cdrom/netvault/solaris_sparc/netvault

(SPARC)
1. Log into the potential Client system using the Super User ID.
2. After initial download, the file will be in a compressed state (e.g.,
“<filename>.Z”) and must first be decompressed using the necessary
Solaris (SPARC) O/S-related decompression software.
3. With the binary file decompressed, navigate to the directory in which the
decompressed files reside from the terminal session prompt.
pkgadd -d .
Alternatively, you can issue the following command from the parent directory:
pkgadd -d netvault
and press Enter.
64 Chapter 5
5.9 Windows Installation

To complete an installation of the Client version of NetVault: Backup on a
Windows-based machine, follow the procedure detailed below:
1. Log in to the potential Client system as an Administrator-level user and
access the required installation executable files, based on how these files
were obtained:
Via Web Download - The downloaded file should be in a compressed
state. Decompress this file to the desired directory, navigate to this
directory and locate the following file:
<Decompressed Files Directory>\install.exe
Important: The decompressed files directory will contain two executable files, setup.exe
and install.exe. In order to support the use of all language formats, ensure that the install.exe
file is used to initiate the installation. For English version, select setup.exe.
Via Installation CD - Insert the CD into the CD-ROM drive. Locate and
run the install.exe file. The file should be located as follows:
<CD-ROM drive>\netvault\windows\netvault\install.exe
Figure 5-23: 2. With the executable file launched, an installation
The Choose wizard will be activated, offering step-by-step
Installation instructions via individual windows. Using what
Type window
with the Server
was established during the prerequisite phase,
radial button process each window’s request and click on the
selected for a Next button to continue.
Server
installation of 3. When confronted with the window asking for the
NetVault:
Backup
type of installation, select the Client radial button
and click on the Next button to continue with the installation process.
Important: For a detailed explanation of the windows offered in this wizard, refer to the
section Example Installation on a Windows-based System on page 48.
NetVault: Backup
65
5.10 Platform Specific Post-installation

Requirements
5.10.1 Debian 3.1

The following steps must be performed on these operating systems after
installation:
1. While logged in as the root-level user, initiate a terminal session prompt.
2. Issue the following commands in succession:
# update-rc.d netvault defaults 99
mkdir /var/lock/subsys
5.10.2 Debian 4.0 (32-bit)

After installing the NetVault: Backup software, issue the following command at the
prompt:
ln -s $NETVAULTHOME/etc/startup.sh /etc/rc2.d/S99netvault
5.10.3 Debian 4.0 (64-bit)

After installing the NetVault: Backup software, issue the following command at the
prompt:
ln -s $NETVAULTHOME/etc/startup.sh /etc/rc2.d/S99netvault
5.10.4 Ubuntu
On Ubuntu, modify the startup script for NetVault: Backup as described below.
This is required because the /var/lock folder resides on a temporary file system on
Ubuntu and gets emptied each time the operating system is shut down.
1. Open the file /usr/netvault/etc/startup.sh.
2. Find the following section of the startup.sh file:
if [$OS = Linux]
then
touch /var/lock/subsys/netvault
Add the following entry (shown in bold) to the startup.sh file:
if [$OS = Linux]
then
[-d /var/lock/subsys] || mkdir -p /var/lock/subsys
touch /var/lock/subsys/netvault
66 Chapter 5
5.10.5 Solaris x86-x86-64

If the Client machine has a locally attached library device that will be added to the
NetVault: Backup Server for use (i.e., the Client is to be configured as a NetVault:
Backup SmartClient), you must follow the process outlined in the section Solaris
10 on page 42 in order to properly configure the library’s robotic arm changer
device.
5.10.6 Windows
On Windows, the locally-attached backup devices must not be under the control of
the Windows Removable Storage service. You must disable the Windows
Remote Storage Manager on the machine. For details on this post-installation
requirement on Windows, refer to Windows on page 44.
NetVault: Backup
67
Chapter 6:
UNATTENDED INSTALLATION OF
NETVAULT: BACKUP
This chapter describes how to install NetVault: Backup Server and Client in
non-interactive mode. The information in this chapter is organized into the
following topics:
Unattended Installation on Windows
msiexec
Installation Procedure
Examples
Unattended Installation on Linux/UNIX Using the Installer Program
Linux Common Installer
Examples
Unattended Installation on Solaris and MP-RAS UNIX Using pkgadd
pkgask
pkgadd
Examples
6.1 Unattended Installation on Windows

The msiexec program is used to install NetVault: Backup in non-interactive on
Windows 2003 and 2008. msiexec is a Windows Installer program that allows you
to install Windows Installer package files (MSI files) from the command line.
6.1.1 msiexec
The syntax for an unattended installation using msiexec is given below:
msiexec /quiet /package <Windows Installer Package>
[Optional Parameters]
/quiet – This option performs the installation in a quiet mode without any user
interaction.
/Package – Specifies the NetVault: Backup installation file. Provide the full
file path if the package does not reside in the current directory.
68 Chapter 6
Unattended Installation of NetVault: Backup
Optional Parameters – The following option parameters can be passed for

an unattended installation:
Password – Specifies the NetVault: Backup Server or Client. By default,
no password is set during installation.
TARGETDIR – Specifies the installation directory for NetVault: Backup. By
default, the installation directory is set to C:\Program Files\Bakbone
Software\NetVault. This parameter can be omitted if you want to install
NetVault: Backup on the default TARGETDIR.
DB_DIR – Specifies the NVDB location. By default, the database directory
is set to <TARGETDIR>/db. The NVDB can be stored on any drive or
directory, regardless of the NetVault: Backup installation directory.
Provide the complete file path if you want to store the NVDB on a different
drive and/or directory. This parameter can be omitted if you want to store
the NVDB files on the default db directory.
CLIENTSERVER – Specifies the installation type. By default, the
CLIENTSERVER parameter is set to 1, which performs a NetVault:
Backup Client installation. To install the NetVault: Backup Server
software, set this parameter to 2. This parameter can be omitted for a
NetVault: Backup Client installation.
LOGICAL_NAME – Specifies a name for the NetVault: Backup Server or
Client. If you omit this parameter, the Windows name for the machine will
be set as the NetVault: Backup name.
NVLANGUAGE – Specifies the language setting for NetVault: Backup.
This parameter can take one of the following values:
Chinese (for Chinese Traditional)
ChineseSimp (for Chinese Simple)
English
French
German
Japanese
Korean
These values are case-sensitive. The default language setting for
NetVault: Backup is English. This parameter can be omitted to install the
English version of NetVault: Backup.
NetVault: Backup
69
6.1.2 Installation Procedure
For a silent installation on Windows, perform the following steps:
1. Log on to the target machine as Administrator.
2. Extract the binary file if the file was downloaded from BakBone Software’s
Web site.
3. Start the Command Prompt.
4. Issue msiexec at the prompt. The following section provides a few examples
on its usage.
6.1.3 Examples
Following are a few examples of the msiexec command:
To perform an uninterrupted installation of NetVault: Backup Client with the
default values for all parameters, issue the following command:
msiexec /quiet /package <file path for the extracted
files>/netvault.msi
To perform an uninterrupted installation of NetVault: Backup Server with the
default values for all parameters, issue the following command:
files>/netvault.msi CLIENTSERVER=2
To specify a NetVault: Backup name during an uninterrupted installation of
NetVault: Backup Server, issue the following command:
LOGICAL_NAME=”NVBU-Server” Password=”abcxyz12”
To install the Japanese version of NetVault: Backup Server, issue the
following command:
NVLANGUAGE=”Japanese”
To specify an installation directory for NetVault: Backup Server, issue the
following command:
TARGETDIR=”D:\TstDir”
70 Chapter 6
6.2 Unattended Installation on Linux/UNIX Using

the Installer Program
In non-interactive mode the installer program gets input from a response file at run
time. A response file is a text file which provides answers for the questions that
would be asked during the installation process. Each answer is stored as a value
for a variable identified in the response file. You can save the response file in any
directory and assign it any valid file name.
6.2.1 Linux Common Installer

The syntax for executing the installer in non-interactive mode given below:
./install <response file>
response file – Name of the response file. Full file path must be specified if
the response file does not reside in the current directory. The following
variables must be configured in the response file:
PKG_BASE – The installation directory for NetVault: Backup.
DB_DIR – The location for the NVDB.
PASSWORD – The password for NetVault: Backup Server or Client.
CHOSEN_CLASSES – The NetVault: Backup components that are to be
installed. The standard components include the following:
core
dataplugin
devicectl
gui
online help
For a NetVault: Backup Server installation, the following component is
also required:
server
LOGICAL_NAME – The name for the NetVault: Backup Server or Client.
NVLANGUAGE – The language settings for NetVault: Backup. This
variable can take one of the following values:
English
French
German
Japanese
NetVault: Backup
71
Korean
These values are case-sensitive.

To perform a silent installation on Linux/UNIX, perform the following steps:
Web site. The following command will extract the files:
tar -zxvf <file name>
3. Navigate to the directory that contains the extracted files for NetVault:
Backup.
4. Issue the install command:
./install <response file>
If the response file is not saved in the same directory as the extracted files,
then provide the complete file path for it.
6.2.3 Examples
Following is a sample response file for the NetVault: Backup Server
installation:
PKG_BASE="/usr/netvault"
DB_DIR="/usr/netvault/db"
PASSWORD="abcxyz12"
CHOSEN_CLASSES="core server dataplugin devicectl gui
onlinehelp"
LOGICAL_NAME="NVBU-Server"
NVLANGUAGE="English"
Following is a sample response file for the NetVault: Backup Client
installation:
PASSWORD="abcxyz12"
CHOSEN_CLASSES="core dataplugin devicectl gui onlinehelp"
LOGICAL_NAME="NVBU-Client"
Important: For a NetVault: Backup Client installation, do not include the server component
when setting the CHOSEN_CLASSES variable.
72 Chapter 6
6.3 Unattended Installation on Solaris and MP-RAS

UNIX Using pkgadd
In non-interactive mode the pkgadd program gets input from a response file which
is created using the pkgask program. Additionally, the program uses an
administration file, which specifies the default installation actions.
6.3.1 pkgask
A response file is a text file which provides answers for the questions that would
be asked during the installation process. The pkgask command performs a
dummy installation of the package, and records all the answers in a response file.
Each answer is stored as a value for a variable identified in the response file. The
syntax for pkgask is given below:
pkgask -r <response file> <package>
response file – Name of the response file. Full file path must be specified if
you do not want to create the file in the current directory. The response file
will contain values for the following variables:
PKG_BASE – The installation directory for NetVault: Backup.
DB_DIR – The location for the NVDB.
PASSWORD – The password for NetVault: Backup Server or Client.
CHOSEN_CLASSES – The NetVault: Backup components that are to be
installed. The standard components include the following:
core
dataplugin
devicectl
gui
online help
For NetVault: Backup Server installation, the following component is also
included:
server
LOGICAL_NAME – The name for the NetVault: Backup Server or Client.
NVLANGUAGE – The language settings for NetVault: Backup. This
variable will take one of the following values:
English
French
German
NetVault: Backup
73
Japanese
Korean
These values are case-sensitive.
<package> – The name of the package that is to be installed.
6.3.2 pkgadd
The syntax for an unattended installation using pkgadd is given below:
pkgadd -n -a <admin file> -d <device> -r <response file>
<package>
-n – This option performs the installation in a non-interactive mode. The
default mode is interactive
-a <admin> – The installation administration file to use. An administration file
specifies the default installation actions by assigning values to installation
parameters. For example, it allows administrators to specify whether to
perform an interactive or a non-interactive installation, or how to proceed
when the package being installed already exists on the system, etc.
-d <device> – full path name to the directory or the identifiers for fixed or
removable device that contains the package to be installed.
-r <response file> – Full file path for a response file that was created from a
previous pkgask session.
<package> – The name of the package that is to be installed.

For a silent installation on Solaris/MP-RAS UNIX, perform the following steps:
Web site. The following command will extract the files:
tar -zxvf <file name>
3. Create a response file using pkgask. You can assign any file name and store
the response file in any directory. A sample response file for Server and
Client installation is provided in the following section.
4. Navigate to the directory that contains the extracted files for NetVault:
Backup.
5. Copy the administration file from /var/sadm/install/admin/default to the
current directory. Edit this file to perform a non-interactive installation. A
sample administration file is provided in the following section.
6. Issue the install command:
pkgadd -n -a <admin file> -d <full file path for package>
-r <response file> netvault
74 Chapter 6
6.3.4 Examples
Following is a sample response file for the NetVault: Backup Server
installation:
PASSWORD="abcxyz12"
CHOSEN_CLASSES="core server dataplugin devicectl gui
onlinehelp"
LOGICAL_NAME="NVBU-Server"
Following is a sample response file for the NetVault: Backup Client
installation:
PASSWORD="abcxyz12"
CHOSEN_CLASSES="core dataplugin devicectl gui onlinehelp"
LOGICAL_NAME="NVBU-Client"
Important: For a NetVault: Backup Client installation, do not include the server component
when setting the CHOSEN_CLASSES variable.
Following is a sample administration file:

mail=
instance=overwrite #allows upgrades
partial=nocheck #no check for partially installed
packages
runlevel=nocheck #no check for run level errors
idepend=nocheck #no check for package dependencies
rdepend-nocheck #no check for package dependents
space=quit #quit if install runs out of disk space
setuid=nocheck #no check for setuid errors
conflict=nocheck #no check for conflicting files during
install
action=nocheck #do not ask for install confirmation
basedir=default #do not set the basedir variable
networktimeout=60
NetVault: Backup
75
networkretries=3
authentication=quit
keystore=/var/sadm/security
proxy=
76 Chapter 7
Upgrading NetVault: Backup
Chapter 7:
UPGRADING NETVAULT:
BACKUP
This chapter describes how to perform an upgrade. The information in this chapter
is organized into the following topics:
Upgrade – Overview
Pre-upgrade Procedures
Back up the Existing NVDB
Stop NetVault: Backup Processes
Remove Extraneous NetVault: Backup Installation Files
Disable Anti-Virus Software
Upgrade Procedure
Upgrade Considerations
Upgrade on Linux/UNIX
Upgrade on Solaris and MP-RAS
Upgrade on Windows
Post Upgrade Procedure
Post-Upgrade NVDB Summary
Does the System Require a Reboot After Upgrade?
Post-upgrade Requirement on Solaris 10 NetVault: Backup Server
Known Upgrade Issues
7.1 Upgrade – Overview

Upgrading is a relatively simple procedure, but a few general rules apply to all
upgrades:
A NetVault: Backup Server can only support Clients of the same version as
itself, or older. It cannot support Clients running a newer version of the
software.
When upgrading, it is critical that the NetVault: Backup Server be upgraded
before upgrading any NetVault: Backup Clients.
If using NetVault: Backup’s Domain Management functionality to remotely
manage an instance of the NetVault: Backup Server, the machine controlling
it will require an upgrade as well.
NetVault: Backup
77
7.2 Pre-upgrade Procedures

Before starting a NetVault: Backup upgrade, you must perform the tasks described
in the following sections.
7.2.1 Back up the Existing NVDB

The first step in preparing for an upgrade is to perform a backup of the existing
NVDB. In the event that an upgrade is unsuccessful, the previous version of
NetVault: Backup can be reinstalled, and this backup of the database can be
recovered to allow for troubleshooting of the failed upgrade (i.e., without interfering
with an existing backup schedule). For details on a backup of the NVDB with the
NetVault Databases Plugin, refer to NetVault: Backup Administrator’s Guide.
Important: After the successful recovery of the NVDB, all details pertaining to all previous
logs will be stored in the “logs_restored_<YYYYMMDD>” library (i.e., where
“<YYYYMMDD>” pertains to date information, in the format “YearMonthDate”).
7.2.2 Stop NetVault: Backup Processes

Before upgrading, it is necessary to close the NetVault: Backup Configurator. If
NetVault: Backup detects that any of its processes are running during an upgrade,
the upgrade will fail and the user will get an error message referring to the output
of a pre-install script. If this occurs, close the NetVault: Backup Configurator and
re-attempt the upgrade.
7.2.3 Remove Extraneous NetVault: Backup Installation Files
Important: This pre-requisite only applies to upgrades from version 7.1.1.
NetVault: Backup v7.1.1 included a file entitled “pchXXXX.npk” that was used to
properly update earlier installations (where “XXXX” will vary based on the O/S in
use on the target machine). When v7.1.1 is installed, this file is placed in the
following directory (where “...” refers to the complete path to the NetVault: Backup
installation directory):
.../netvault/packages
During an upgrade, NetVault: Backup will attempt to automatically add any
previously installed “.npk” files, as it locates them. As a result, this file will be
loaded and NetVault: Backup will appear to upgrade successfully. However, when
attempting to launch the NetVault: Backup GUI, an error message will be launched
and the NetVault: Backup GUI will be inaccessible. Therefore, it is necessary to
manually remove any files entitled “pchsXXXX.npk” from this directory before
attempting an upgrade to version 8.2.
78 Chapter 7
7.2.4 Disable Anti-Virus Software

While it is possible to leave anti-virus software running on a target machine, it is
recommended that you disable this software before attempting to perform an
upgrade of NetVault: Backup. The NetVault: Backup installation process may
conflict with anti-virus software during installation and various NetVault: Backup
operations may not function properly after the installation.
7.3 Upgrade Procedure

The following sections detail the procedures involved in upgrading NetVault:
Backup.
Important: If the current version of NetVault: Backup is already installed on your machine,
running the install.exe again will result in NetVault: Backup being completely removed (i.e.
important NetVault components such as the NetVault Database).
7.3.1 Upgrade Considerations

Refer to the following sections before performing an upgrade.
7.3.1.a Upgrading from v7.x and Later Versions

Based on the operating system in use, run the install program as usual. The
installation software will scan the system for an existing installation of NetVault:
Backup and once found, a prompt will appear noting that NetVault: Backup is
already installed. The install program will ask to upgrade the existing version to the
latest version. Once confirmed, the upgrade procedure will begin and use the
existing directories for the current installation (e.g., “.../netvault6/” for older
upgrade installations, and “.../netvault/” for 7.x and later installations).
7.3.1.b Upgrading from Earlier Versions

If using a version of NetVault: Backup earlier than 7.x (e.g., versions 6.5.x and
earlier), it is not possible to perform a straight upgrade to the latest version. It is
first necessary to successfully upgrade the system to either version 7.1.3 or 7.3.1,
and then perform a second upgrade to the latest version. Contact BakBone
Technical Support for information on obtaining the necessary software to perform
a successful upgrade.
Important: If an additional upgrade to version 7.1.3 or 7.3.1 is required, all of the previous
pre-requisite procedures must be performed prior to performing this upgrade, and again when
performing the second upgrade to the latest version.
NetVault: Backup
79
7.3.2 Upgrade on Linux/UNIX
This procedure can be used to perform an upgrade on the following platforms:
AIX
HP-UX (Itanium)
Linux (all versions)
1. Log on to the system with root-level user account.
2. Depending on how the installation file was obtained, perform one of the
following:
Installation CD-ROM – Mount the CD-ROM, and navigate to the following
directory:
/cdrom/netvault/<OS Name>/netvault
Binary Downloaded from Web site – Navigate to the directory that
contains the downloaded binary, and de-compress the file using a de-
compression utility (e.g., tar -xvzf <binary name>).
3. Issue the following command:
./install
4. Respond to the following installation prompts:
1. Have you read and agreed to the terms of the license?
Press one of the following keys:
y – To accept the license agreement. The installation will continue if
you press y (the license agreement will not be displayed).
n – To reject the license agreement. The installation will terminate if
you press n.
d – To display the license agreement. This is the default value. If you
press d, the agreement will be displayed in parts. The percentage of
text displayed is shown at the bottom. To display the next part, press
Enter. BakBone Software strongly recommends that the license
agreement be thoroughly reviewed before proceeding with the
upgrade.
2. This program will upgrade your existing installation of NetVault. Are
you sure you want to continue? (y q) [q]:
Press y to continue; q to exit.
3. WARNING!!! It is ESSENTIAL that a NetVault Database backup has
been carried out BEFORE upgrade. Are you sure you want to
continue? (y q) [q]:
4. Should a client or server version of NetVault be installed? (c s) [c]:
80 Chapter 7
Press c to install the Client version; s to install the Server version. Note
that the installation type must match the existing NetVault: Backup
installation. A NetVault: Backup Client cannot be upgraded to Server and
vice versa.
5. The installation will proceed. Upon completion, the following message will be
displayed – Installation completed successfully. NetVault: Backup is now
successfully upgraded and ready for use.
7.3.3 Upgrade on Solaris and MP-RAS

For an upgrade on Solaris and/or MP-RAS, perform the following steps:
1. Log on to the system with root-level user account.
following:
directory:
/cdrom/netvault/<OS Name>/netvault
compression utility.
3. Issue the following command:
pkgadd -d. netvault
4. Respond to the following installation prompts:
1. Which package?
Press 1.
2. Have you read and agreed to the terms of the license?
Press one of the following keys:
y – To accept the license agreement. The installation will continue if
you press y (the license agreement will not be displayed).
n – To reject the license agreement. The installation will terminate if
you press n.
d – To display the license agreement. This is the default value. If you
press d, the agreement will be displayed in parts. The percentage of
text displayed is shown at the bottom. To display the next part, press
Enter. BakBone Software strongly recommends that the license
agreement be thoroughly reviewed before proceeding with the
upgrade.
3. This program will upgrade your existing installation of NetVault. Are
you sure you want to continue? (y q) [q]:
NetVault: Backup
81
4. WARNING!!! It is ESSENTIAL that a NetVault Database backup has
been carried out BEFORE upgrade. Are you sure you want to
continue? (y q) [q]:
5. Should a client or server version of NetVault be installed? (c s) [c]:
Press c to install the Client version; s to install the Server version. Note
that the installation type must match the existing NetVault: Backup
installation. A NetVault: Backup Client cannot be upgraded to Server and
vice versa.
displayed – Installation completed successfully. NetVault: Backup is now
successfully upgraded and ready for use.
7.3.4 Upgrade on Windows

For an upgrade on Windows, perform the following steps:
1. Log on to the system as Administrator.
following:
directory:
\<cdrom>\netvault\<OS Name>\netvault
compression utility.
3. Double-click install.exe. You can also choose the setup.exe file if you want
to install the English version of NetVault: Backup.
4. The installation wizard will take you through the following steps:
1. Language Selection – In the Select the Installation Language for
NetVault list, choose the language. It must match the existing NetVault:
Backup language settings.
The language selection screen will not be displayed if the setup.exe file is
used to initiate the installation. setup.exe file is meant for installing the
English-only version of NetVault: Backup.
2. Welcome Screen – The welcome screen is displayed next. Click Next to
continue.
3. License Agreement – In the License Agreement window, select I
Agree. BakBone Software strongly recommends that the license
agreement be thoroughly reviewed before proceeding with the upgrade.
Click Next to continue.
82 Chapter 7
4. NetVault Upgrade – The next screen asks for an upgrade confirmation.

Ensure that an NVDB backup has been performed before proceeding.
Select Yes to perform an upgrade. Click Next to continue.
5. Confirm Installation – The next screen asks for a confirmation to
proceed with the installation. Click Next to continue.
displayed – NetVault has been successfully installed. Click Close.
NetVault: Backup is now successfully upgraded and ready for use.
7.4 Post Upgrade Procedure

A backup taken of an earlier version of the NVDB cannot be restored to the new
version because the database will have changed format after upgrade. However,
all pre-existing data contained within the database, pre-upgrade will still be
present after a successful upgrade. Therefore, it is highly recommended that a
backup of this newly updated version of the NVDB be the first job performed, so a
valid fail safe will be available.
Important: Selections Not Recognized in Previously Created File System Plugin

Backup Jobs – The File System Plugin included in this release of NetVault: Backup may not
recognize data items selected for inclusion in a File System Plugin backup job created with
versions prior to NetVault: Backup v8.0. Therefore, attempts to run the job may fail. To resolve
this issue, load the job, re-select the necessary data items and save the job with the same Job
Title.
7.4.1 Post-Upgrade NVDB Summary

1. Backup the NVBD – To preserve its contents in the event of a failed upgrade
(i.e., this backup can then be re-applied to a repair installation of the old
version of NetVault: Backup).
2. Run the Install Program to Perform the Upgrade
3. Backup the New NVDB – To create a fail safe backup image of the newly
created version of the database.
7.4.2 Does the System Require a Reboot After Upgrade?

Once all of the preceding procedures have been completed and NetVault: Backup
is opened, if it starts successfully, the upgrade can be assumed to have been
successful. If NetVault: Backup will not start then a reboot should be performed.
NetVault: Backup
83
7.4.3 Post-upgrade Requirement on Solaris 10 NetVault:
Backup Server
Important: This section is applicable only if you are upgrading from 7.4.0 or an earlier
version.
The newer versions of NetVault: Backup use the Solaris supplied SGEN device
driver to connect to all library changers’ “robotic devices”. Older versions (ver.
7.4.0 and earlier) of NetVault: Backup use a native component, “nvdriver” to
perform this communication. After upgrading from 7.4.0 or previous builds you
must complete one of the following additional processes to convert your existing
devices to the new SGEN Drive.
Important: BakBone Software recommends that you employ Method 1, as this provides a
more resilient and future proof solution.
Method 1: Remove Existing Devices and All Jobs that Target the
Removed Devices - As the title states, you must remove any devices in use,
and then delete any existing jobs that target these devices. While this method
presents the most overall work, it offers the best overall solution to the issue.
It offers the easiest method for adding additional backup devices in the future
(i.e., once you have converted to the SGEN device driver in place of NetVault:
Backup’s driver, you will be able to easily add new devices using the
NetVault: Backup GUI). To properly use this method, follow the steps outlined
below:
1. Perform a complete backup of the existing NVDB on the Solaris 10
NetVault: Backup Server that is to be upgraded.
2. Access the Job Management window and thoroughly review all pertinent
jobs that target any devices that are currently under the control of this
NetVault: Backup Server. Make note of all settings and options.
3. With all settings noted, delete all existing jobs that target devices
controlled by this NetVault: Backup Server.
4. Access the Device Management window of the GUI. Remove all devices
that are currently under the control of this NetVault: Backup Server.
5. Upgrade to latest NetVault: Backup Server software on the target Solaris
10 system.
6. Stop NetVault: Backup services (i.e., using the NetVault: Backup
Configurator).
7. Navigate to the following directory on the Solaris 10 system (where “...”
refers to the complete path to the installation of NetVault: Backup):
...\netvault\config
84 Chapter 7
8. Locate the “scsi.cfg” file and open it for editing with a text editor. Locate
the [SCSI] stanza, and edit it to appear as follows:
[SCSI]
Use NV driver=FALSE
Important: If the [SCSI] stanza is all that exists in the scsi.cfg file, you can simply delete
this file to obtain the necessary result. However if any other entries exist in this file, it must
remain in the “...\netvault\config” directory (and you must edit the file to appear as outlined
above).
9. Navigate to the following directory:

/kernel/drv/
10.Locate the “sgen.conf” file and open it with a text editor. Edit the file to
appear as follows. Lines shown below, prefaced with a “#” are existing
lines in the file. Locate each and preface it with a “#” in order to leave it in
the file, but have NetVault: Backup ignore the entry. Non-”#” prefaced lines
indicate new entries that must be added.
#name=“sgen” class="scsi" target=0 lun=0;
#name=“sgen” class="scsi" target=1 lun=0;
#name="sgen" class="scsi" target=2 lun=0;
#NV additions - auto generated by postinstall
device-type-config-list="changer";
name="sgen" class="scsi" target=0 lun=0;
NetVault: Backup
85
11. With the file properly edited, save and close it.
12.Issue the following command to generate a required link at
“/dev/scsi/changer”:
devfsadm -v -i sgen
13.Restart NetVault: Backup services (i.e., via the NetVault: Backup
Configurator).
14.Re-add the removed device(s).
15.Re-create all deleted jobs (i.e., using the information gathered in Step 2).
Method 2: Edit the sgen.conf file to Include Applicable Devices - Overall,
this is the shortest method to employ. However, it only accommodates those
devices that are currently under the control of the NetVault: Backup Server
(i.e., if you need to add additional devices to the NetVault: Backup Server at a
later date, they will not be automatically recognized by the software, and
additional configuration steps would be required). This method also presents
a potential risk because if the machine is re-configured, the links that are
manually created here may be lost, preventing NetVault: Backup from
detecting the devices.
1. Log in to the existing Solaris 10 NetVault: Backup Server, using an
account with at least super-user level access.
2. Stop NetVault: Backup services (i.e., using the NetVault: Backup
Configurator)
3. Open a terminal session and issue the following command to list the
current NetVault: Backup driver entries:
ls -l /dev/nv*
86 Chapter 7
4. The resulting output will appear, similar to the following for each device:
/dev/nv42 -> ../devices/pci@1c,600000/scsi@2,1/
nv@5,0:42
The last segment of information reveals “/nv@5,0:42”. This information
consists of the SCSI ID - “5”, the LUN value - “0”, and the device instance
number - “42”. Record all of these values for each device revealed.
5. Determine which of the identified devices are actually in use by using the
“prtconf” command:
prtconf | grep nv, | grep <device instance number>
If a value of “nv, instance <device instance number>” is returned, the
device is in use, and should be re-configured using the remaining steps
illustrated here. Otherwise, it can remain unchanged.
6. Remove the existing NetVault: Backup driver by issuing the following
command:
rem_drv nv
7. With the driver removed, ensure that it’s related configuration file is
renamed, in order to remove it, but also preserve this file for future access,
if necessary. This can be accomplished by issuing the following
command:
rename /usr/kernel/drv/nv.conf /usr/kernel/drv/
nvold.conf
8. Navigate to the following directory:
/kernel/drv/
9. Locate the “sgen.conf” file and open it for editing.
10.Add the following stanza to it:
#NV additions
device-type-config-list=“changer”
name=“sgen” class=“scsi” target=<SCSI ID> lun=<LUN
value>
The “SCSI ID” and “LUN value” variables in the final line apply to what
you recorded in Step 4 for these values.
11. Save and close the file.
Important: If further changers are to be added in the future, it may be beneficial to add
'name' entries for all of the currently unused “target” and “lun” combinations (i.e., in order to
distinguish a specific device).
12.Update the SGEN driver to use the new configuration, by issuing the
following command:
NetVault: Backup
87
update_drv sgen
There will now be a new link created to the SCSI device using Solaris 10’s
native SGEN driver, and saved in the format “c<x>t<SCSI ID>d<LUN
value>” (e.g., “c2t5d0”), in the directory, “/dev/scsi/changer/”. Navigate
to this directory, and make note of this link name (i.e., using the SCSI ID -
“t<x>” and LUN value “d<x>” to identify the file).
13.It is next necessary to identify the device to which the created link file
applies. Issue the following command to accomplish this (where
“c<x>t<x>d<x>” applies to the link file identified in “/dev/scsi/changer/”:
ls -l /dev/scsi/changer/c<x>t<x>d<x>
The command should return a result similar to the following:
/dev/scsi/changer/c<x>t<x>d<x> -> ../../../devices/
pci@1c,600000/scsi@2,1/sgen@5,0:changer
14.Note all of the resulting information that occurs (e.g., in the above
example, the resulting information consists of “/devices/pci@1c,600000/
scsi@2,1/sgen@5,0:changer”).
15.Navigate back to the directory housing the NetVault: Backup driver entry
for this specific device -- “/dev/nv<X>” (i.e., the path revealed for the
selected device back in Step 4 -- “/dev/nv42” in that example), delete the
entry in this directory, but leave the directory itself intact.
16.Re-link the new SGEN driver device by issuing the following command
(i.e., where the variable “<path information for device>” refers to the
resulting information recorded from Step 14, and the variable “<x>” refers
to the device’s instance number -- as noted in Steps 4 and 15).
ln -s <path information for device> /dev/nv<x>
17. Restart NetVault: Backup services (i.e., via the NetVault: Backup
Configurator). The device will be available in NetVault: Backup, using the
SGEN driver.
7.5 Known Upgrade Issues

This section describes the various issues with upgrading NetVault: Backup, its
symptoms, causes and solutions.
Three Way Windows-based O/S Upgrade Issue

Symptoms When a three stage upgrade on Windows is performed as follows, two
NetVault: Backup entries will appear in the Add/Remove programs list:
Start with ver. 7.0 and Upgrade to a 7.1 build prior to Dec 23,
2003
Upgrade to the latest build
88 Chapter 7
Three Way Windows-based O/S Upgrade Issue

Cause This occurs because the current version of NetVault: Backup was installed
per-machine, but NetVault: Backup data was installed per-user. With the
new Windows Installer, you cannot upgrade products that were installed
differently in terms of per-machine vs per-user installation. NetVault:
Backup should only support per-machine installs, but an error in earlier 7.1
builds meant that upgrades were installed per-user. When this occurs, the
upgrade will be successful and NetVault: Backup should function correctly.
However:
Removing either entry from the Add/Remove programs list will
cause NetVault: Backup to stop functioning.
Depending on which order packages are removed, NetVault:
Backup shortcuts may not be correctly removed.
Error appears when upgrading NetVault: Backup 7.1.2 to 7.4 on NCR MP-RAS and
Solaris operating systems
Symptom The following error message appears when upgrading from NetVault:
Backup version 7.1.2 to 7.4 on MP-RAS or Solaris systems:
“Current Administration requires that a unique instance of the <nv6server>
package be created. However, the maximum number of instances of the
package which may be supported at one time on the same system has
already been met.”
Cause The line “instance=unique” in the file “/var/sadm/pkg/install/admin/default”
causes the upgrade failure.
Solution Open the default file located at:
/var/sadm/pkg/install/admin/default
using any text editor (e.g., vi) and change the line
“instance=unique”
to
“instance=overwrite”
If the file is not found in the specified location, issue the following command
to locate it:
find / -name default -print
Error appears when launching an installation from a mapped drive letter on a

terminal server
Symptoms “Error 2755” appears after launching an installation from a mapped drive
letter to a terminal server.
Cause Windows 2000 does not support passing mapped drive letter information
between terminal server sessions. Since the Windows Installer service runs
as a service in the console session, mapped drive letters established in
remote sessions are not visible to the Windows Installer service, resulting in
this error. This only applies when running the service in Application Server
mode, not Remote Admin mode. This limitation does not exist in Windows
XP and later operating systems.
NetVault: Backup
89
NetVault: Backup Libraries Locked by Non-NetVault: Backup Processes

Symptoms Upgrade failure occurred because winnt\system32\lib files could not be
deleted due to sharing violations.
Cause The DB2 APM causes this problem. After the DB2 APM is installed, DB2
has the NetVault: Backup hook library loaded. Loading this library also
causes DB2 to load the dependent NetVault: Backup libraries libnv6.dll,
libnv6plugin.dll and libnv6os.dll. As these libraries are in use, NetVault:
Backup cannot overwrite them during an upgrade. This causes NetVault:
Backup programs used in the upgrade to fail as they end up trying to link
against the old versions of the libraries.
Solution Stop the DB2 APM, re-attempt the upgrade, and re-start the DB2 APM.
If the Oracle RMAN APM is Installed, Oracle Instances Running on the Oracle Server
Must Be Shut Down at NetVault: Backup Upgrade
Symptom (Windows-based systems only) NetVault: Backup upgrade fails if the Oracle
RMAN APM is installed and Oracle instances are running on the Oracle
Server during the upgrade.
Cause The Oracle instances use the orasbt.dll that uses NetVault: Backup core
libraries. When NetVault: Backup is upgraded, the upgrade process
attempts to remove these NetVault: Backup core libraries, but cannot do so
because they are in use.
Solution The OracleServiceSID must be stopped on the Oracle Database host
machine, or the orasbt.dll must be unloaded. Otherwise, the upgrade may
lose all configuration settings, and it may be necessary to remove NetVault:
Backup.
90 Chapter 8
NetVault: Backup Plugin Installation
Chapter 8:
NETVAULT: BACKUP PLUGIN

INSTALLATION
This chapter provides information on installing NetVault: Backup Plugins. The
information in this chapter is organized into the following topics:
Installing NetVault: Backup Plugins
Installing Optional Plugins
Installing NetVault: Backup Core Plugins
Removing a Plugin or APM
8.1 Installing NetVault: Backup Plugins

NetVault: Backup offers a selection of components that are used in conjunction
with the NetVault: Backup GUI to perform specific backup and recovery operations
-- either to backup specific types of data or to add more functionality to the GUI
itself. These are broken down into two families:
Optional Plugins - This pertains to any number of optional components that
are licensed separately from the NetVault: Backup Server Editions
(WorkGroup, DataCenter, Enterprise) and include the NDMP, VMware,
SnapVault, SnapShot Manager, Snap Mirror to Tape Plugins and the Oracle,
SQL Server, Exchange, SharePoint, MySQL, PostgreSQL, DB2, Lotus Notes/
Domino, Sybase, Informix, and Teradata Application Plugin Modules (APMs).
Core NetVault: Backup Plugins - This consists of the plugins that are
automatically installed with a default installation of NetVault: Backup.
The following sections offer information and instructions on the installation of these
APMs and plugins.
8.1.1 Installing Optional Plugins

Due to specific pre-installation and post-installation instructions that are required
on a per-plugin basis, individual user’s guides have been generated that offer
complete installation instructions. Please refer to BakBone Software’s Web site to
obtain these individual user’s guides:
http://www.bakbone.com/documentation/
NetVault: Backup
91
8.1.2 Installing NetVault: Backup Core Plugins
Separate installation procedures are not required for NetVault: Backup’s Core
Plugins, which are automatically included with a standard installation of the
software. Core Plugins include the following:
File System Plugin
Consolidate Incremental Backups Plugin
Data Copy Plugin
NetVault Databases Plugin
Raw Device Plugin
8.1.2.a Re-Installing a NetVault: Backup Core Plugin

In the event that a NetVault: Backup Core Plugin was removed from a target
system, the instructions that follow can be utilized to re-install it.
1. Open the NetVault: Backup Client Management window by clicking the
Client Management button on the command toolbar (or by selecting Client
Management from the Administration pull-down menu).
2. In the Clients frame, right-click on the machine serving as the NetVault:
Backup Server and choose Install Software from the pop-up menu.
3. A window will launch allowing you to navigate to the desired directory to
select the file for installation. Navigate to the following directory (where “...”
represents the complete path to the installation of NetVault: Backup on the
target machine):
.../netvault/packages/standard
4. A list of files will be displayed. Based on the plugin that is to be re-installed,
select one of the following files:
con<####>.npk - Consolidate Incremental Backups Plugin
cpy<####>.npk - Data Copy Plugin
nvd<####>.npk - NetVault Databases Plugin
nvf<####>.npk - File System Plugin
raw<####>.npk - Raw Device Plugin
Important: The “<####>” variable revealed in each file name above refers to version
information for the selected plugin. As new releases of the NetVault: Backup are offered, these
number values may change for new versions of these plugins. However, the first three
characters of each file will stay constant.
92 Chapter 8
NetVault: Backup Plugin Installation
Figure 8-24: 5. Click Open to begin the installation process.

The Install When the installation is complete, a successful
Software installation message will appear in the Install
dialog box
Software dialog box.
6. The plugin has now been re-installed and is
ready for use.
8.1.3 Removing a Plugin or APM

Removal of NetVault: Backup APMs and Plugins varies based on type. The
sections that follow outline the removal of the NetVault: Backup core and optional
plugins.
Important: Prior to attempting to remove any NetVault: Backup plugin, it is recommended

that you consult BakBone Technical Support to ensure that removal will not negatively affect
NetVault: Backup and its functionality.
8.1.3.a Removing NetVault: Backup Core Plugins

It is strongly recommended that all of NetVault: Backup’s Core Plugins be left
installed and not removed. Only remove a NetVault: Backup Core Plugin at the
recommendation and guidance of a BakBone Technical Support representative.
NetVault: Backup Core Plugins consist of the following:
File System Plugin
Consolidate Incremental Backups Plugin
Data Copy Plugin
NetVault Databases Plugin
Raw Device Plugin
8.1.3.b Removing Optional Plugins

In the same manner as installation, removal of an optional plugin may require
additional steps be performed to successfully remove the component. Therefore,
the individual user’s guides that have been generated for each optional plugin
should be consulted for these instructions. Please refer to BakBone Software’s
web site to obtain these individual user’s guides:
http://www.bakbone.com/documentation
NetVault: Backup
93
Chapter 9:
LICENSING NETVAULT:
BACKUP
This chapter provides information on licensing NetVault: Backup. The information
in this chapter is organized into the following topics:
Licensing NetVault: Backup
Locating Machine IDs
Requesting a License Key
Installing a License Key
9.1 Licensing NetVault: Backup

Figure 9-1: Once installed, the NetVault: Backup software is
The dialog box operational for 45 days. Once this evaluation period has
that is ended, NetVault: Backup functionality will be discontinued
revealed when
an operation is
unless a license key is obtained. To license the software,
accessed after locate the relevant machine IDs, and contact BakBone
the 45-day License Support. A License Key will be issued which then
evaluation has
ended needs to be installed.
9.1.1 Locating Machine IDs

Figure 9-2: To get the IDs of your NetVault:
The Machine Backup machine (normally the
ID as revealed NetVault: Backup Server):
in the System
tab of the 1. Open the Client
Client
Properties
Management window by
window clicking on either of the
available Client
Management buttons in the
command toolbar (or select
the Client Management
command from the
Administration pull-down
menu).
2. Select the desired machine from the Clients list and right click on it.
94 Chapter 9
Licensing NetVault: Backup
3. Select Properties from the pop-up menu to reveal the Client Properties
box. The Machine ID is displayed in the System tab.
Important: To view details on a given NetVault: Backup Client, it must be added to the
relevant NetVault: Backup Server (the machine being used for this process). For details on
adding a NetVault: Backup Client, refer to the NetVault: Backup Administrator’s Guide.
9.1.2 Requesting a License Key

A license key is required in order to continue using NetVault: Backup past its trial
period. To request a NetVault: Backup License Key, it is necessary to contact
BakBone Software Licensing Support and provide the following information:
Machine ID of NetVault: Backup Server and any Plugins - Provide the
Machine’s ID gained in the process detailed above for the NetVault: Backup
Server as well as any applicable Application Plugin Modules installed on that
machine.
Machine ID of NetVault: Backup Clients and any Plugins - A NetVault:
Backup Client system (one on which the Client version of the software is
installed) is not licensable, although any NetVault: Backup plugins installed
on the system are. Provide the Machine ID(s) for these NetVault: Backup
Clients as well as the name(s) of the Application Plugin Module(s) installed.
9.1.2.a Contacting BakBone Licensing Support

To obtain a license key from BakBone Licensing Support, submit the request via
BakBone’s on-line product licensing form at:
http://www.bakbone.com/support/product_licensing
9.1.3 Installing a License Key

A NetVault: Backup License Key is valid only for the Machine ID for which it is
issued. License Keys are e-mailed directly to the customer. To install a license key,
perform the following steps. You can also install the license keys via the NetVault:
Backup Configurator. For details, refer to the NetVault: Backup Configurator
Guide.
Important: In order to view details on a given NetVault: Backup Client, it must first be
added to the relevant NetVault: Backup Server (the machine being used for this process). For
details, refer to the NetVault: Backup Administrator’s Guide.
1. Open the NetVault: Backup Client Management window by clicking the

Client Management button on the command toolbars (or by selecting Client
Management from the Administration pull-down menu).
2. Select the desired machine from the Clients list and right click on it.
NetVault: Backup
95
3. Select Install License Key from the pop-up menu.
Figure 9-3: 4. The Enter Key String dialog box will
The License appear. Enter the key in the Enter Key
Key dialog String box. It is recommended that the
boxes
key be copied directly from the e-mail
into the Enter Key String box to avoid
possible errors. Click OK.
5. If the license key is installed successfully, a message dialog box will appear.
Click on OK to exit this box and return to the Client Management window.
6. Click OK to complete the license key installation.
96 Chapter 10
Uninstallation
Chapter 10:
UNINSTALLATION
This chapter describes the procedures for uninstalling NetVault: Backup. The
information in this chapter is organized into the following topics:
Uninstalling NetVault: Backup
Uninstalling from a Linux/UNIX-based O/S
Uninstalling from a Windows-based O/S
Uninstalling from a Solaris (SPARC/x86/x86-64) or NCR MP-RAS O/S
10.1 Uninstalling NetVault: Backup

This section offers complete uninstallation instructions for each operating system
supported with this release of NetVault: Backup. Instructions are given for both
Client and Server versions.
Important: Using the complete procedures listed below, NetVault: Backup Database
entries will be deleted. It is important to note that the loss of this data may result in the loss of
records recorded by NetVault: Backup which pertain to specific backup jobs. However, the
actual backed up data will remain intact.
10.1.1 Uninstalling from a Linux/UNIX-based O/S

The instructions offered in this section apply to the removal of NetVault: Backup
from the following supported Operating Systems:
AIX
HP-UX Itanium
Linux x86/x86-64
Linux Itanium
Follow the steps below to successfully remove NetVault: Backup from any of the
above-named operating systems:
1. From a terminal session, navigate to the root prompt.
2. Review the points below and select the appropriate uninstall command,
based on the installation history of NetVault: Backup for the target machine:
7.x Upgrades/New Installations - If the original installation of NetVault:
Backup on the target machine was a 7.x version, issue the following
command at the prompt:
NetVault: Backup
97
./<path to NetVault: Backup installation>/netvault/
util/uninstall
Older Upgrade Installations - If the original installation on the target
machine was a 6.x version of NetVault: Backup that has been upgraded to
a 7.x version, issue the following command at the prompt:
./<path to NetVault: Backup installation>/netvault6/
util/uninstall
3. Follow the on-screen instructions to remove the software.
10.1.2 Uninstalling from a Windows-based O/S

1. Access the Control Panel window in Windows (e.g., via Start > Settings >
Control Panel).
2. From this window, locate the Add/Remove Programs icon and double-click
on it to launch this utility.
3. In the list of installed programs, navigate to the “NetVault: Backup” item.
Select it and click on the Remove button. A dialog box will launch requesting
confirmation of the remove request. Click on Yes to continue (or No to abort).
4. The removal process will begin, and several dialog boxes will be launched,
monitoring its progress.
5. Not all NetVault: Backup files are removed during the previous process.
Therefore, it is necessary to manually remove the NetVault: Backup
installation directory and all of its contents. This directory will be located as
follows (where “...” represents the path to the installation):
.../netvault
6. With the directory deleted, NetVault: Backup has been uninstalled.
10.1.2.a Completing the Uninstall: Editing the Windows Registry

With the previous process complete, all files pertaining to NetVault: Backup have
been removed from the target system and it can be used as normal. However, a
NetVault: Backup installation records various entries in the Windows Registry
that are required for its use (and only NetVault: Backup’s use). These entries can
be left in the Registry with no negative effects to the target system. However, if it
is ever necessary to re-install NetVault: Backup on this system, these entries must
be removed from Registry, otherwise reinstallation of NetVault: Backup will not be
possible. The procedure that follows can be used to successfully remove these
Registry entries.
Important: This process requires the editing of the Windows Registry. Therefore, it is
strongly recommended that only a system administrator attempt to remove NetVault: Backup
from a target Windows-based system.
98 Chapter 10
Uninstallation
1. Log into the target system using a Windows Administrator-level account.

Figure 10-4: 2. From the Start menu, select the Run
The Run command. In the window that
window with appears, type the following command,
the “regedit”
command
followed by clicking on the OK button:
input regedit
3. The Registry Edit utility will be
launched. In the left-hand pane of this
window, a tree-structure will be revealed beneath the “My Computer” parent
item.
4. Locate the HKEY_CURRENT_USER key and click on its accompanying “+”
icon to expand it (or double-click on the item).
Figure 10-5: 5. Locate the Software key and
Deleting the expand this item. In the tree
“NetVault: structure that is revealed, locate
Backup Ltd”
folder item
the key entitled NetVault:
from the Backup Ltd and click on it to
HKEY_ select it.
CURRENT_
USER Registry 6. Delete this key (e.g., by either
key on a
Windows 2000
pressing the Delete key or by
system right-clicking on it and selecting
Delete from the pop-up menu).
7. In the dialog box that appears,
confirm the delete request by
clicking on the Yes button.
8. Close the
HKEY_CURRENT_USER key
(e.g., by double-clicking on it or
clicking on its accompanying
“-” icon).
9. Repeat steps 4 - 8, using the
HKEY_LOCAL_MACHINE key,
in order to delete the NetVault:
Backup Ltd folder that exists
there.
10.With both NetVault: Backup Ltd folder items deleted, this process is
complete and the Registry Edit window can be closed.
NetVault: Backup
99
Important: Windows Registry entries pertain to the use of Windows itself as well as any
other installed applications. Therefore, it is strongly recommended that the NetVault: Backup
Ltd entries outlined in the previous procedure be the only entries accessed. Deletion or
manipulation of any other Windows Registry entries may negatively affect the use of other
applications or even Windows itself.
10.1.3 Uninstalling from a Solaris (SPARC/x86/x86-64) or NCR

MP-RAS O/S
The sub-sections that follow illustrate how to successfully remove an installation of
NetVault: Backup based on installation type (i.e., new installation vs. an upgrade).
The instructions offered are to be used regardless of NetVault: Backup version
installed (i.e., Client vs. Server)
10.1.3.a New Installations (version 8.x)

1. Launch a terminal session.
2. Regardless of NetVault: Backup version installed (i.e., Client vs. Server),
issue the following command to initiate the uninstallation process.
pkgrm netvault
3. Upon successful completion, a message will be displayed in terminal session
window indicating this.
10.1.3.b Older Upgrade Installations (from 6.5.x)

If your system at one time ran a 6.5.x version of NetVault: Backup and has been
upgraded to current version, the uninstall must be performed in two separate
phases. Each of these phases is covered in the following sub-sections.
Important: If your original installation of NetVault: Backup was a 7.x version, and you have
upgraded to version 7.4, the process covered in the section, New Installations (version 8.x),
above is all that needs to be used to remove the software.
Phase 1: Remove the Upgrade Installation

1. Launch a terminal session.
2. Regardless of NetVault: Backup version installed (i.e., Client vs. Server),
issue the following command to initiate the uninstallation process.
pkgrm netvault
3. Upon successful completion, a message will be displayed in the terminal
session window indicating this.
100 Chapter 10
Uninstallation
Phase 2: Remove the Original Installation

1. While still in the terminal session window, issue the following command,
based on the NetVault: Backup version installed:
NetVault: Backup Server
pkgrm nv6server
NetVault: Backup Client
pkgrm nv6client
2. Follow the on-screen instructions to remove the software.

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NetVault®: Backup

NetVault: Backup v8.2.2 - Installation/Upgrade Guide

THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL

• About this Document ....................................................................................................... 9

• NetVault: Backup – At a Glance .................................................................................... 11

Chapter 2: NetVault: Backup Architecture Overview 13

• NetVault: Backup Architecture – An Overview ............................................................ 13

Chapter 3: Pre-installation Requirements 17

• Planning New Installations ............................................................................................ 17

Chapter 4: NetVault: Backup Server Installation 29

• AIX Installation ................................................................................................................ 29

Chapter 5: NetVault: Backup Client Installation 53

• AIX Installation ................................................................................................................ 53

Chapter 6: Unattended Installation of NetVault: Backup 67

• Unattended Installation on Windows ............................................................................67

Chapter 7: Upgrading NetVault: Backup 76

• Upgrade – Overview ........................................................................................................76

Chapter 8: NetVault: Backup Plugin Installation 90

• Installing NetVault: Backup Plugins ..............................................................................90

Chapter 9: Licensing NetVault: Backup 93

• Licensing NetVault: Backup .......................................................................................... 93

Chapter 10: Uninstallation 96

• Uninstalling NetVault: Backup ....................................................................................... 96

Recommended Additional Reading

1.1 NetVault: Backup – At a Glance

1.2 Key Benefits

1.3 Feature Summary

2.1 NetVault: Backup Architecture – An Overview

NetVault: Backup Client Software

NetVault: Backup GUI NetVault: Backup

2.1.1 Architecture Components

 Virtual Tape Library

 Shared Virtual Tape Library

3.1 Planning New Installations

3.1.1 Determine NetVault: Backup Server and Client

3.1.2 Determine NetVault: Backup Database (NVDB)

3.1.2.a Example Calculation

Database Size Calculation Formula

3.1.2.b NVDB Index Entry Size Limitations

3.1.3 Determine NetVault: Backup Machine Names

Important: It is of critical importance that the following points be reviewed in order to

 Underscore Character in a Machine Name - It is possible to use an

3.1.3.a Best Practice

 Check Backup Device Mapping/Connections – It is necessary to

The way the

1. Issue the command:

3.3 Platform Specific Prerequisites

3.3.2 Asian Linux 3 (64-bit)

3.3.3 Debian 4.0 (64-bit)

3.3.4 FreeBSD 7 (32-bit)

3.3.6 RHEL 4 Itanium

3.3.7 RHEL 5.x

3.3.8 Ubuntu 8.04 (64-bit)

3.4 Additional Requirements on Linux-based

3.4.1 Required Shared Library Files

3.4.1.a X Window System Shared Libraries

3.4.1.b Shared C Libraries

3.4.2 Finding the Missing Packages

The missing dependencies will be reported as “Not

3.4.3 Installing the Required Packages

3.5 Additional Notes

NETVAULT: BACKUP SERVER

4.1 AIX Installation

Virtual Tape Library

Shared Virtual Tape Library

Underscore Character in a Machine Name - It is possible to use an

Check Backup Device Mapping/Connections – It is necessary to