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Security Survey (Chile)

CD C 1008 SS CH
Client: Citrix
Date: 20th August – 3rd September 2021
Sample: 250
Demographic: IT Decision Makers in Chile
Client contact: david.rodriguez@citrix.com
Summary author: nilam.shukla@onepoll.com

hello@onepoll.com | 020 7138 3053


Remote Work
• 78% say that security threats at their business have
increased since introducing company-wide remote work
• A quarter (25%) say they have increased a lot
• 16% say they have stayed the same
• 7% say they have decreased
• 2% say they have decreased a lot

• 91% agree that remote work has changed their/their


organizations approach towards data security
• 36% strongly agree
• 2% disagree that remote work has changed their approach

Security Survey (Chile) 2


Question:
To what extent do you agree or disagree with Insight
the following statements?
• 86% agree that IT security teams in their
organization need training to stay up to
date
• 44% strongly agree

• 84% agree that automation will contribute


significantly to closing the IT security skills
gap
• Over two fifths (42%) strongly agree

Security Survey (Chile) 3


Staff
• 79% say that employee behaviour has contributed to a
cyberattack within their company
• 36% say this has happened many times
• 43% say this has happened just once
• 21% say this has not happened

• 32% say that employee experience is a top priority in their


organization’s security strategy
• 55% say this is a significant priority
• 10% state that this is a moderate priority
• 3% say it is a slight priority

• 90% believe that their company’s current security solutions


have a positive impact on the employee experience
• 42% say it has a very positive impact
• 7% say it has neutral/no impact
• 3% say the current security solutions have a negative impact

Security Survey (Chile) 4


Question:
What are the security challenges your Insight
company faces? Tick all that apply
• Main security challenges are:
1. Employees using unmanaged
personal devices (40%)
2. Employees using weak security
passwords (39%)
3. Employees using unsecure networks
to access company data, due to
remote working (38%)

Security Survey (Chile) 5


Cybersecurity
• Almost three quarters (73%) say that their company has
suffered cybersecurity issues since the onset of the
pandemic (since March 2020)
• 26% say they haven’t suffered this

• 92% agree that employees at their organization would be able


to recognise a phishing attack and know what actions
should be taken
• 37% strongly agree
• 2% disagree that employees would be able to do this

• 98% say their organization is implementing (or planning to


implement) technologies like AI or ML to enhance their
company’s security
• 43% have already implemented this
• 47% are doing so in the short term (<12 months)
• And 8% are doing so in the long term (>12 months)
• 2% are not implementing this

Security Survey (Chile) 6


Question:
To what extent do you agree or disagree with Insight
the following statements?
• 86% agree that their company has a
recovery strategy in place in the event of a
security breach or ransomware attack
• Half (50%) strongly agree

• 85% agree that their company’s security


approach is more robust than it was in
March 2020
• 47% strongly agree

Security Survey (Chile) 7


Risks
• Main security concerns are:
1. Malware (46%)
2. Phishing (46%)
3. Ransomware attacks (41%)

• 85% of organisations are under pressure to increase security


• Top sources of pressure include:
• Customers (48%)
• Shareholders (39%)
• Employees (37%)

• 92% have recently (past 18 months) increased the security


requirements they make of their suppliers and/or partners
• 6% have not done this

• 79% have security concerns related to (public) cloud services


• 19% do not have these concerns

Security Survey (Chile) 8


Question:
What are your main concerns related to Insight
(public) cloud services? Tick up to 2
Of those who have concerns relating to
options (public) cloud services (n=197):
• Main security concerns are:
1. Malware (43%)
2. Data breaches/data loss (40%)
3. Product vulnerabilities (30%)

Security Survey (Chile) 9


Any questions?
david.rodriguez@citrix.com
nilam.shukla@onepoll.com

hello@onepoll.com | 020 7138 3053

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