Security Level:

WCDMA Call Drop Counter

System and KPI

ISSUE 1.0
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Call drop is an very important index for
evaluating network performance.

Call drop can be calculated based on different
cells and RNC for different services

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Upon completion of this course, you will be able
to:

Describe call drop counter system

Know the call drop KPI

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Preface

Call Drop Rate Signaling Procedure

After RAB is setup successfully, Iu release command is sent by CN due to Iu release

request or RAB release request from RNC. And the corresponding reasons are not:
− Successful Relocation
− User Inactivity
− Normal Release

Figure 1 Figure 2

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 Chapter 1 RNC Call Drop Counter system and KPI

Chapter 2 Cell Call Drop Counter system and KPI

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RNC Call Drop Counters System

RAB.RelAbnormal.RNC

CS

− Based on QoS: Conversational & Streaming

− Based on Services: AMR & CS64K

− Based abnormal reasons:

▪ RAB preempted

▪ UTRAN generated reason

▪ OM intervention

▪ Iu interface AAL2 link abnormity

▪ UE Signaling Connection Release

▪ CELL congestion

− Based on RF reasons:

▪ Failure in the Radio Interface Procedure

▪ signalling RLC reset

− Normal release

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 RNC Call Drop Counters System

RAB.RelAbnormal.RNC

PS

− Based on QoS: Conversational, Streaming, Interactive & Background

− Based on Services: PS 64K, PS 128K & PS 384K

− Based abnormal reasons:

▪ RAB preempted

▪ UTRAN generated reason

▪ OM intervention

▪ GTPU abnormity

▪ UE Signaling Connection Release

▪ CELL congestion

− Based on RF reasons:

▪ Failure in the Radio Interface Procedure

▪ signalling RLC reset

▪ Traffic RLC reset

− Normal release
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RNC Call Drop Counters System

RAB Release (RNC)

CS

− Due to RF: VS.RAB.Loss.CS.RF.RNC

− Abnormal: VS.RAB.Loss.CS.Abnorm.RNC (exclude RF reason)

− Normal: VS.RAB.Loss.CS.Norm.RNC

PS

− Due to RF: VS.RAB.Loss.PS.RF.RNC

− Abnormal: VS.RAB.Loss.PS.Abnorm.RNC (exclude RF reason)

− Normal: VS.RAB.Loss.PS.Norm.RNC

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RNC Call Drop Counters System

RAB Release triggered by RNC due to RF reason (RNC)

CS: VS.RAB.Loss.CS.RF.RNC

− Due to Failure in the Radio Interface Procedure: VS.RAB.Loss.CS.RF.UuNoReply.RNC

− Due to signaling RLC reset: VS.RAB.Loss.CS.SRBReset.RNC

PS: VS.RAB.Loss.PS.RF.RNC

− Due to Failure in the Radio Interface Procedure: VS.RAB.Loss.PS.RF.UuNoReply.RNC

− Due to signaling RLC reset: VS.RAB.Loss.PS.SRBReset.RNC

− Due to traffic Radio Link Control (RLC) Reset: VS.RAB.Loss.PS.TRBReset.RNC

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 RNC Call Drop Counters System

RAB Release triggered by RNC due to Abnormal Reason (RNC)

CS: VS.RAB.Loss.CS.Abnorm.RNC
PS: VS.RAB.Loss.PS.Abnorm.RNC

− RAB.RelReqCS.RABPreempt − RAB.RelReqPS.RABPreempt

− RAB.RelReqCS.UTRANGen − RAB.RelReqPS.UTRANGen

− RAB.RelReqCS.OM − RAB.RelReqPS.OM

− VS.RAB.Loss.CS.Aal2Loss.RNC − VS.RAB.Loss.PS.GTPULoss.RNC

− VS.RAB.Loss.CS.RelUEGen.RNC − VS.RAB.Loss.PS.RelUEGen.RNC

− VS.RAB.Loss.CS.Congstion.RNC − VS.RAB.Loss.PS.Congstion.RNC

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RNC Call Drop Counters System

RAB Release triggered by RNC based on different services (RNC)

CS

− AMR: VS.RAB.Loss.CS.AMR.RNC

− VP: VS.RAB.Loss.CS.Conv64K.RNC

PS

− PS64: VS.RAB.Loss.PS.64K.RNC

− PS128: VS.RAB.Loss.PS.128K.RNC

− PS384: VS.RAB.Loss.PS.384K.RNC

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RNC Call Drop KPI

Call Drop Rate (RNC)

Formula
ServiceRABAbnormal Re lease
Service _ CDR = × 100%
ServiceRAB Re lease

Measurement scope:
− RNC

Description

− This KPI can be used to evaluate the call drop ratio of different services
in one RNC. The call drops will happen due to RNC abnormal release
trigged by RAB RELEASE REQUEST or IU RELEASE REQUEST
messages

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 RNC Call Drop KPI

CS AMR Call Drop Rate

Counters (RNC)

− AMRRABAbnormalRelease: VS.RAB.Loss.CS.AMR.RNC

− AMRRABRelease:

▪ The RNC level counter can be calculated by aggregating all the cell
counters .

CS VP Call Drop Rate

Counters (RNC)

− VPRABAbnormalRelease: VS.RAB.Loss.CS.Conv64K.RNC

− VPRABSetupRelease

▪ The RNC level counter can be calculated by aggregating all the cell
counters

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RNC Call Drop KPI

PS Service Call Drop Rate

Formula (RNC):

− PSRABAbnormalRelease:

▪ VS.RAB.Loss.PS.RF.RNC + VS.RAB.Loss.PS.Abnorm.RNC -
VS.RAB.Loss.PS.RelUEGen.RNC

− PSRABRelease:

▪ The RNC level counter can be calculated by aggregating all the cell counters

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 Chapter 1 RNC Call Drop Counter system and KPI

Chapter 2 Cell Call Drop Counter system and KPI

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 Chapter 1 Cell Call Drop Counter system and KPI

1.1 R99/R4 service call drop counter system and KPI

1.2 HSDPA service call drop counter system and KPI

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Cell Call Drop Counters System

RAB.RelAbnormal.Cell

CS

− Based on QoS: Conversational & Streaming

− Based on Services: AMR

− Based abnormal reasons:

▪ RAB preempted ▪ OM intervention

▪ UTRAN generated reason ▪ Iu interface AAL2 link abnormity

▪ CELL congestion

− Based on RF reasons:

▪ Uplink synchronization failure ▪ Signalling RLC reset

▪ No reply ▪ Other

− Normal release

▪ AMR normal release

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Cell Call Drop Counters System

RAB.RelAbnormal.Cell

PS

− Based on QoS: Conversational, Streaming, Interactive & Background

− Based on Services: PS 64K, PS 128K & PS 384K

− Based abnormal reasons:

▪ RAB preempted ▪ OM intervention

▪ UTRAN generated reason ▪ GTPU abnormity

▪ CELL congestion

− Based on abnormal reasons for different services

▪ PS 64K, PS 128K & PS 384K

− Based on RF reasons

− Based on RF reasons for different services

− Normal release

▪ Based on different services

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Cell Call Drop Counters System

RAB Release (Cell)

CS

− Due to RF: VS.RAB.Loss.CS.RF

− Abnormal: VS.RAB.Loss.CS.Abnorm (Exclude RF reason)

− Normal: VS.RAB.Loss.CS.Norm

PS

− Due to RF: VS.RAB.Loss.PS.RF

− Abnormal: VS.RAB.Loss.PS.Abnorm (Exclude RF reason)

− Normal: VS.RAB.Loss.PS.Norm

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Cell Call Drop Counters System

RAB Release triggered by RNC due to RF reason (Cell)

CS: VS.RAB.Loss.CS.RF

− VS.RAB.Loss.CS.RF.RLCRst

− VS.RAB.Loss.CS.RF.ULSync

− VS.RAB.Loss.CS.RF.UuNoReply

− VS.RAB.Loss.CS.RF.Oth

PS: VS.RAB.Loss.PS.RF

− VS.RAB.Loss.PS.RF.RLCRst

− VS.RAB.Loss.PS.RF.ULSync

− VS.RAB.Loss.PS.RF.UuNoReply

− VS.RAB.Loss.PS.RF.Oth

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 Cell Call Drop Counters System

RAB Release triggered by RNC due to Abnormal based on different reasons (Cell)

CS: VS.RAB.Loss.CS.Abnorm
PS: VS.RAB.Loss.PS.Abnorm

− VS.RAB.RelReqCS.OM − VS.RAB.RelReqPS.OM

− VS.RAB.RelReqCS.RABPreempt − VS.RAB.RelReqPS.RABPreempt

− VS.RAB.RelReqCS.UTRANgen − VS.RAB.RelReqPS.UTRANgen

− VS.RAB.Loss.CS.Aal2Loss − VS.RAB.Loss.PS.GTPULoss

− VS.RAB.Loss.CS.Congstion.CELL − VS.RAB.Loss.PS.Congstion.CELL

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 Cell Call Drop Counters System

RAB Release triggered by RNC due to Abnormal based on different services (Cell)

CS: VS.RAB.Loss.CS.Abnorm
PS: VS.RAB.Loss.PS.Abnorm

− VS.RAB.Loss.CS.Abnorm.AMR − VS.RAB.Loss.PS.Abnorm.DL64
− VS.RAB.Loss.PS.Abnorm.DL128
− VS.RAB.Loss.PS.Abnorm.DL384

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 Cell Call Drop Counters System

RAB Release triggered by RNC due to Normal based on different services (Cell)

CS: VS.RAB.Loss.CS.Norm
PS: VS.RAB.Loss.PS.Norm

− VS.RAB.Loss.CS.Norm.AMR − VS.RAB.Loss.PS.Norm.DL64
− VS.RAB.Loss.PS.Norm.DL128
− VS.RAB.Loss.PS.Norm.DL384

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Cell Call Drop Counters System

RAB Release triggered by RNC based on different services (Cell)

CS services:

− VS.RAB.Loss.CS.AMR

− VS.RAB.Loss.CS.Conv64K

PS services:

− VS.RAB.Loss.PS.64K

− VS.RAB.Loss.PS.128K

− VS.RAB.Loss.PS.384K

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Cell Call Drop KPI

Service Call Drop Rate (Cell)

Formula
ServiceRABAbnormal Re lease
Service _ CDR = ×100%
ServiceRAB Re lease

Measurement scope:
− Cell

Description

− This KPI can be used to evaluate the call drop ratio of different services
in one cell. The call drops will happen due to RNC abnormal release
trigged by RAB RELEASE REQUEST or IU RELEASE REQUEST
messages

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 Cell Call Drop KPI

CS AMR Call Drop Rate (Cell)

AMRRABAbnormalRelease:

− VS.RAB.Loss.CS.AMR

AMRRABRelease:

− VS.RAB.Loss.CS.AMR + VS.RAB.Loss.CS.Norm.AMR

CS VP Call Drop Rate (Cell)

VPRABAbnormalRelease:

− VS.RAB.Loss.CS.Conv64K

VPRABRelease:

− VS.RAB.Loss.CS.Conv64K + VS.RAB.Loss.CS.Norm - VS.RAB.Loss.CS.Norm.AMR

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 Cell Call Drop KPI

PS 64K Call Drop Rate (Cell)

PS64KRABAbnormalRelease:

− VS.RAB.Loss.PS.RF.DL64 + VS.RAB.Loss.PS.Abnorm.DL64

PS64KRABRelease:

− VS.RAB.Loss.PS.RF.DL64 + VS.RAB.Loss.PS.Abnorm.DL64 +
VS.RAB.Loss.PS.Norm.DL64

PS 128K Call Drop Rate (Cell)

PS128KAbnormalRelease:

− VS.RAB.Loss.PS.RF.DL128 + VS.RAB.Loss.PS.Abnorm.DL128

PS128KRelease:

− VS.RAB.Loss.PS.RF.DL128 + VS.RAB.Loss.PS.Abnorm.DL128 +
VS.RAB.Loss.PS.Norm.DL128

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 Cell Call Drop KPI

PS 384K Call Drop Rate (Cell)

PS384KAbnormalRelease:

− VS.RAB.Loss.PS.RF.DL384 + VS.RAB.Loss.PS.Abnorm.DL384

PS384KRelease:

− VS.RAB.Loss.PS.RF.DL384 + VS.RAB.Loss.PS.Abnorm.DL384 +
VS.RAB.Loss.PS.Norm.DL384

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 Chapter 1 Cell Call Drop Counter system and KPI

1.1 R99/R4 service call drop counter system and KPI

1.2 HSDPA service call drop counter system and KPI

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HSDPA Call Drop Counter

HSDPA service release (Cell)

Due to Abnormal reasons:

− RF reasons : VS.HSDPA.RAB.Loss.RF

▪ Radio Connection With UE Lost

▪ Failure in the Radio Interface Procedure

− Non RF reasons: VS.HSDPA.RAB.Loss.Abnorm.NonRF

Due to Normal reasons:

− Due to inactivity of UE: VS.HSDPA.RAB.Loss.InActivity

▪ User Inactivity

− Due to normal reason: VS.HSDPA.RAB.Loss.Norm

▪ Successful Relocation

▪ Normal Release

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HSDPA Call Drop KPI

Service Call Drop Rate (Cell)

Formula
HSDPARABAb normal Re lease
HSDPA _ CDR = × 100 %
HSDPARAB Re lease

Measurement scope:
− Cell

Description

− This KPI can be used to evaluate the HSDPA call drop ratio in one cell.
The call drops will happen due to RNC abnormal release trigged by RAB
RELEASE REQUEST or IU RELEASE REQUEST messages

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 HSDPA Call Drop KPI

HSDPA Call Drop Rate (Cell)

HSDPAAbnormalRelease:

− VS.HSDPA.RAB.Loss.Abnorm.NonRF + VS.HSDPA.RAB.Loss.RF

HSDPARelease:

− VS.HSDPA.RAB.Loss.Abnorm.NonRF+VS.HSDPA.RAB.Loss.RF+VS.HSDPA.RAB.Loss.In
Activity+VS.HSDPA.RAB.Loss.Norm

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Summary

This slide mainly explained the KPIs about call

Summary
drop

RNC

− AMR, VP, PS

Cell

− AMR, VP, PS64, PS128, PS384

− HSDPA

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Thank you
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