Documentos de Académico
Documentos de Profesional
Documentos de Cultura
Laboratorio 5
Laboratorio 5
LABORATORIO 5:
RUTAS DIRECTAS Y ALTERNAS
WILKINSON _ RAAP
Noviembre 4/2016
RUTA DIRECTA
Inicialmente realizamos un análisis de las llamadas entrantes que fue posible capturar, 38
llamadas, el tiempo total de observación después de realizada la primera llamada y el
holding time de modo que podamos establecer la cantidad de tráfico:
Y el 𝑡𝑖𝑒𝑚𝑝𝑜 𝑑𝑒 𝑜𝑏𝑠𝑒𝑟𝑣𝑎𝑐𝑖ó𝑛:
Cantida Abonad
d Date Time Abonado A CO oB Duración
1 29/10/2016 08:48AM 5105 12 1101 00:00'15
2 29/10/2016 08:49AM 5104 12 4101 00:00'07
3 29/10/2016 09:06AM 5105 10 4101 00:00'37
4 29/10/2016 09:08AM 5104 10 1101 00:00'56
5 29/10/2016 09:08AM 5105 9 1102 00:00'41
6 29/10/2016 09:08AM 5103 10 1104 00:00'20
7 29/10/2016 09:10AM 5102 10 1102 00:00'20
8 29/10/2016 09:11AM 5103 9 1101 00:01'03
9 29/10/2016 09:11AM 5105 10 4101 00:01'09
10 29/10/2016 09:13AM 5104 9 4104 00:00'31
11 29/10/2016 09:13AM 5105 10 4105 00:00'24
12 29/10/2016 09:14AM 5105 10 4105 00:00'30
13 29/10/2016 09:15AM 5102 10 7101 00:00'12
14 29/10/2016 09:15AM 5103 10 7102 00:00'20
15 29/10/2016 09:16AM 5104 9 7103 00:00'22
16 29/10/2016 09:18AM 5105 10 1101 00:00'10
17 29/10/2016 09:18AM 5104 10 1102 00:00'04
18 29/10/2016 09:22AM 5104 10 7102 00:00'45
19 29/10/2016 09:27AM 5104 10 7103 00:00'52
20 29/10/2016 09:28AM 5105 9 3102 00:00'54
21 29/10/2016 09:29AM 5101 9 3104 00:00'34
22 29/10/2016 09:29AM 5103 10 7102 00:00'12
23 29/10/2016 09:30AM 5103 9 4103 00:00'08
24 29/10/2016 09:30AM 5104 9 4101 00:00'33
25 29/10/2016 09:32AM 5101 9 4103 00:00'44
26 29/10/2016 09:32AM 5104 9 3101 00:00'35
27 29/10/2016 09:33AM 5105 10 7101 00:00'35
28 29/10/2016 09:33AM 5101 10 7103 00:00'11
29 29/10/2016 09:35AM 5101 10 1104 00:00'43
30 29/10/2016 09:35AM 5101 10 2102 00:00'22
31 29/10/2016 09:36AM 5102 10 2102 00:00'15
32 29/10/2016 09:37AM 5101 10 4103 00:00'27
33 29/10/2016 09:37AM 5103 9 1102 00:00'21
34 29/10/2016 09:38AM 5104 10 2102 00:00'23
35 29/10/2016 09:39AM 5104 10 4106 00:00'49
36 29/10/2016 09:40AM 5103 10 2101 00:00'37
37 29/10/2016 09:41AM 5102 9 2104 00:00'24
38 29/10/2016 09:41AM 5105 10 1102 00:00'36
39 29/10/2016 09:41AM 5101 9 4101 00:00'13
40 29/10/2016 09:42AM 5104 10 7105 00:00'32
41 29/10/2016 09:42AM 5102 9 7104 00:00'17
42 29/10/2016 09:43AM 5101 10 1101 00:00'43
43 29/10/2016 09:44AM 5104 9 1104 00:00'57
44 29/10/2016 09:45AM 5103 10 60042 00:00'39
45 29/10/2016 09:45AM 5105 10 2103 00:00'34
46 29/10/2016 09:45AM 5102 10 2103 00:00'21
47 29/10/2016 09:46AM 5104 9 4103 00:00'38
48 29/10/2016 09:48AM 5104 9 4103 00:00'55
49 29/10/2016 09:48AM 5105 10 2103 00:00'20
50 29/10/2016 09:48AM 5103 9 6003 00:00'26
51 29/10/2016 09:49AM 5102 10 4103 00:00'40
52 29/10/2016 09:50AM 5105 10 2102 00:00'12
53 29/10/2016 09:50AM 5101 9 3103 00:00'40
Total 1628
Y el 𝑡𝑖𝑒𝑚𝑝𝑜 𝑑𝑒 𝑜𝑏𝑠𝑒𝑟𝑣𝑎𝑐𝑖ó𝑛
Abonado
Cantidad Date Time A CO Abonado B Duración
1 29/10/2016 08:28AM 5103 26 <I>4104 00:00'24
2 29/10/2016 08:30AM 5102 26 <I>7105 00:01'02
3 29/10/2016 08:30AM 5103 25 <I>4104 00:00'43
4 29/10/2016 08:31AM 5101 26 <I>7102 00:00'44
5 29/10/2016 08:31AM 5102 25 <I>7105 00:00'35
6 29/10/2016 08:32AM 5101 26 <I>7105 00:00'08
7 29/10/2016 08:33AM 5105 25 <I>4104 00:00'39
8 29/10/2016 08:34AM 5101 26 <I>7104 00:00'55
9 29/10/2016 08:41AM 5103 25 <I>7105 00:00'51
10 29/10/2016 08:41AM 5105 26 <I>4103 00:01'23
11 29/10/2016 08:43AM 5104 26 <I>4101 00:00'26
12 29/10/2016 08:43AM 5103 25 <I>7104 00:00'03
13 29/10/2016 08:43AM 5104 26 <I>4101 00:00'00
14 29/10/2016 08:44AM 5101 26 <I>4104 00:00'09
15 29/10/2016 08:45AM 5105 9 <I>4101 00:00'49
16 29/10/2016 08:45AM 5101 25 <I>7101 00:00'33
17 29/10/2016 08:45AM 5102 10 <I>1103 00:00'28
18 29/10/2016 08:45AM 5105 9 <I>7102 00:00'36
19 29/10/2016 08:46AM 5102 10 <I>7104 00:00'23
20 29/10/2016 08:46AM 5101 26 <I>7105 00:00'29
21 29/10/2016 08:46AM 5104 11 <I>1101 00:00'41
22 29/10/2016 08:46AM 5103 12 <I>3102 00:01'06
23 29/10/2016 08:47AM 5102 9 <I>1105 00:00'33
24 29/10/2016 08:47AM 5101 9 <I>7103 00:00'01
25 29/10/2016 08:47AM 5103 10 <I>1104 00:00'27
26 29/10/2016 08:48AM 5102 26 <I>7102 00:00'36
27 29/10/2016 08:49AM 5102 26 <I>4104 00:00'37
28 29/10/2016 08:49AM 5102 11 <I>7104 00:00'36
29 29/10/2016 08:49AM 5104 12 <I>1103 00:00'29
30 29/10/2016 08:50AM 5103 26 <I>7103 00:00'03
31 29/10/2016 08:50AM 5101 11 <I>7102 00:00'30
32 29/10/2016 08:50AM 5103 12 <I>3105 00:00'21
33 29/10/2016 08:50AM 5104 9 <I>1102 00:00'42
34 29/10/2016 08:51AM 5101 26 <I>7102 00:00'08
35 29/10/2016 08:52AM 5102 9 <I>1101 00:00'22
36 29/10/2016 08:52AM 5104 11 <I>1104 00:00'22
37 29/10/2016 08:52AM 5105 25 <I>7103 00:00'25
38 29/10/2016 08:53AM 5103 9 <I>7101 00:00'44
39 29/10/2016 08:54AM 5104 9 <I>7102 00:00'24
40 29/10/2016 08:54AM 5101 10 <I>3104 00:00'36
41 29/10/2016 08:55AM 5103 11 <I>3102 00:00'24
Total 1286
Y el 𝑡𝑜𝑏𝑠𝑒𝑟𝑣𝑎𝑐𝑖ó𝑛
Y el 𝑡𝑖𝑒𝑚𝑝𝑜 𝑑𝑒 𝑜𝑏𝑠𝑒𝑟𝑣𝑎𝑐𝑖ó𝑛
𝑡𝑠𝑎𝑙𝑖𝑑𝑎 + 𝑡𝑒𝑛𝑡𝑟𝑎𝑑𝑎
𝐻𝑜𝑙𝑑𝑖𝑛𝑔 𝑡𝑖𝑚𝑒 (𝑆) =
𝑌𝑠𝑎𝑙𝑖𝑑𝑎 + 𝑌𝑒𝑛𝑡𝑟𝑎𝑑𝑎
625 + 1286
𝐻𝑜𝑙𝑑𝑖𝑛𝑔 𝑡𝑖𝑚𝑒 (𝑆) = = 30.82 𝑠𝑒𝑔𝑢𝑛𝑑𝑜𝑠
21 + 41
21 𝑙𝑙𝑎𝑚𝑎𝑑𝑎𝑠 𝑒𝑥𝑖𝑡𝑜𝑠𝑎𝑠
𝐴𝑆 = 53 𝑙𝑙𝑎𝑚𝑎𝑑𝑎𝑠 𝑜𝑓𝑟𝑒𝑐𝑖𝑑𝑎𝑠 = 0,396 𝐸𝑟𝑙𝑎𝑛𝑔