Profiles in Diversity Journal

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Shining the Light on James R. Rector
PUBLISHER
Women Worth Watching John S. Murphy

MANAGING EDITOR
Linda Schellentrager
C R E AT I V E D I R E C T O R
W elcome to our special Women Worth Watching issue. It’s always a treat to Damian Johnson
MARKETING DIRECTOR
shine the light on so many talented women and to have them generously Laurel L. Fumic
CONTRIBUTING EDITOR
share their thoughts with the up-and-coming leaders of tomorrow. Their Cheri Morabito
ART DIRECTOR
mentoring essays contain a rich blend of experience, passion and determina- Alina Dunaeva
OVERSEAS CORRESPONDENT
tion that is sure to inspire those just beginning their journey to the top. Jason Bice
WEB MASTER
But the women are only part of the story. I think the real spotlight is on
LETTERS TO THE EDITOR
the companies and organizations that have created an atmosphere of success Commentaries or questions should be
addressed to: Profiles in Diversity Journal,
for women on the move. These companies get it. They don’t have to talk P.O. Box 45605, Cleveland, OH 44145-0605.
All correspondence should include author’s
about the business case for diversity—they are living it every day. These firms full name, address, e-mail and phone number.
are the ones every other company should emulate. D I S P L AY A D V E R T I S I N G
Profiles in Diversity Journal

We’d like to give special thanks to PepsiCo’s Chairman and CEO Indra Gemini Towers #1
1991 Crocker Road, Suite 320
K. Nooyi for her introduction to the feature. She truly is worth listening to!
Westlake, OH 44145
Tel: 440.892.0444
Some of the companies involved have been part of this feature for many
Fax: 440.892.0737
profiles@diversityjournal.com
years. Others are new to it, perhaps finally getting the traction they need to
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2 P RO F I L E S I N D I V E R S IT Y J O U R N A L SEPTEMBER/OCTOBER 2007
People. Innovation. Technology.
DuPont
Today’s world is powered by knowlege and scie n ce .
We put science to work by creating sustainable solutions essential to a better,
safer, healthier life for people everywhere. Operating in more than 70 countries,
DuPont offers a wide range of innovative products and services for markets
including agriculture and nutrition, building and construction, communications,
transportation, safety and protection.
Visit us at www.dupont.com/careers
Uma Chowdhry
Senior Vice President and
© 2007. DuPont. All rights reserved. The DuPont Oval Logo. DuPont™, and The miracles of science™
Chief Science and Technology Officer
are registered trademarks or trademarks of E.I. duPont deNemours and Company or its affiliates.
On the cover
2 Editor’s Notebook
B Y J O H N M U R P H Y, M A N A G I N G E D I T O R
10 Momentum ANNOUNCEMENTS
22
14 Catalyst
R E TA I N I N G P E O P L E O F C O L O R AT
ACCOUNTING FIRMS
16 Perspective
B Y D AV I D L . C A S E Y,
W E L L P O I N T, I N C .
18 Women Worth Watching Preface

BY INDRA K. NOOYI,
24
CHAIRMAN AND CEO, PEPSICO
30 Women Worth Watching

S P E C I A L F E AT U R E
194 ADvantage ADVERTISERS INDEX
196 MicroTriggers
REAL-LIFE MICROTRIGGERS
26
MTA Metro-North
Railroad
Congratulates
Sherry Lynn Herrington

Assistant Vice President,
Operations Services
On Being Selected One Of

Profiles In Diversity Journal's
Women Worth Watching
Women Worth Watching ®
30 Stacey B. Adams 57 Uma Chowdhry 81 Eleanor Tabi Haller-Jorden

ROHM AND HAAS COMPANY DUPONT CATALYST
31 Marianne Ajemian 58 Ellen Costello 82 Kathy Hopinkah Hannan

NUTTER, MCCLENNEN & FISH HARRIS BANKCORP INC. (BMO) KPMG LLP
LLP / CREW NETWORK
60 Lin Cummins 84 Doris Heim
32 Elizabeth B. Amato ARVINMERITOR, INC. LOS ALAMOS
PRATT & WHITNEY NATIONAL LABORATORY
62 Jody Davids
34 Andrea Assarat CARDINAL HEALTH 85 Sherry Lynn Herrington
GENERAL ELECTRIC MTA METRO NORTH RAILROAD
63 Kimberly B. Davis
35 Marylou Y. Bailey JPMORGAN CHASE 86 Cheryl A. Howe
ACCENTURE FOUNDATION HEALTHNOW NEW YORK INC.
36 Janet P. Baker 64 Lisa DeBois 88 Marjorie F. Hsu

AFLAC PITNEY BOWES INC. VERIZON COMMUNICATIONS, INC.
38 Carol Barber 65 Mary Delaney 89 Swanee Hunt

BERNARD HODES GROUP CAREERBUILDER.COM HUNT ALTERNATIVES FUND
40 Janet Barnard 66 Cindy Dellecker 90 Yolanda Cash Jackson

COX COMMUNICATIONS HIGHMARK INC. BECKER & POLIAKOFF, P.A.
41 Candice R. Barnhardt 68 Paula Dominick 92 Elizabeth “Lee Lee” James

NATIONWIDE BANK OF AMERICA SYNOVUS
42 Kelly J. Barr 69 Teri Ann Drake 93 Carol J. Johnson

SALT RIVER PROJECT HALLMARK CARDS, INC. KELLY SERVICES, INC.
44 Wendy Beckman 70 Dr. Ann Evangelista 94 Margaret L. “Peggy”

STARBUCKS COFFEE COMPANY TALENTQUEST Johnson
QUALCOMM, INC.
45 Carolyn Biggs 71 Kathy Fawcett
SAKS FIFTH AVENUE WALT DISNEY PARKS 96 Patti A. Johnson
& RESORTS ECOLAB INC.
46 Amy Blair
LIBERTY GLOBAL, INC. 72 Margaret C. “Peggy” 97 Deborah P. Kelly
Fechtmann DICKSTEIN SHAPIRO LLP
48 Irene Chang Britt METLIFE, INC.
CAMPBELL SOUP COMPANY 98 Jo-Anne Kruse
74 Felicia Fields TRAVELPORT LIMITED
50 Adriane M. Brown FORD MOTOR COMPANY
HONEYWELL (HONEYWELL 100 Martha D. Leiper
TRANSPORTATION SYSTEMS) 75 Julie A. Fream UNUM
VISTEON CORPORATION
51 Edith Pettway Brown 101 Debra M. Lewis
NATIONAL CITY CORPORATION 76 Sharilyn Gasaway UNITED STATES ARMY
ALLTEL WIRELESS
52 Karen Dougherty Buchholz 102 Louise Liang, MD
COMCAST CORPORATION 77 Vicki Gordon KAISER PERMANENTE
IHG (INTERCONTINENTAL
53 Elizabeth “Beth” Bull 103 Cynthia Little
HOTELS GROUP)
TEXAS INSTRUMENTS PARKER HANNIFIN
78 Belinda Grant-Anderson 104 Nancy Little
54 Kerry Anne Carter AT&T
STAPLES, INC. MCGUIREWOODS LLP
80 Tracey Gray-Walker 106 Ning-Ning Mahlmann
56 Denise Chaisson AXA EQUITABLE LIFE
SALLIE MAE FBI
INSURANCE COMPANY
NYLIFE
* POSITION
REQUEST *
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Women Worth Watching ®
107 Dee Mahoney 136 Susan Penfield 162 Saumil Shukla

PFIZER INC BOOZ ALLEN HAMILTON CONSOLIDATED EDISON
COMPANY OF NEW YORK
108 Kim Martin 138 Beth S. Perlman
KINDRED HEALTHCARE CONSTELLATION ENERGY 164 Lisa Shumpert
CAPITAL ONE FINANCIAL
110 Gretchen McClain 140 Sheila Marie Person-Scott
ITT CORPORATION WACHOVIA CORPORATION 166 Eileen Slevin
NEW YORK LIFE INSURANCE
112 Antoinette P. McCorvey 141 Carol Ann Petren COMPANIES
EASTMAN KODAK CIGNA CORPORATION
168 Amanda Sourry
114 Pritha Mehra 142 Melissa Plaisance UNILEVER
U.S. POSTAL SERVICE SAFEWAY INC.
170 Nor Rae Spohn
115 Stacy P. Methvin 144 Susan Margaret Ponce HP
ROYAL DUTCH SHELL HALLIBURTON
172 Kimberly S. Stevenson
117 Janie Mitcham 145 Carol M. Pottenger EDS
RELIANT ENERGY UNITED STATES NAVY
174 Sonya V. Stewart
118 Christy Moberly 146 Paula A. Price LOCKHEED MARTIN
STATE FARM INSURANCE CVS CAREMARK CORPORATION CORPORATION
COMPANIES
147 DeDe Priest 176 Melanie Stinnett
120 Hala Moddelmog WAL-MART BUREAU OF ALCOHOL,
SUSAN G. KOMEN TOBACCO, FIREARMS AND
FOR THE CURE 148 Helen P. Pudlin
EXPLOSIVES (ATF), U.S.
PNC FINANCIAL SERVICES
122 Beth Mooney GROUP, INC. 178 Teresa Taylor
KEYBANK QWEST COMMUNICATIONS
150 Rebecca Ranninger
123 Lisa Moriyama SYMANTEC CORPORATION 180 Gabrielle Toledano
WELLPOINT, INC. ELECTRONIC ARTS
151 Teckla Rhoads
124 Nora E. Moushey GENERAL MOTORS 182 Suzanne Vautrinot
WESTERN & SOUTHERN UNITED STATES AIR FORCE
FINANCIAL GROUP 152 Nicole Ringenberg
MONSANTO 184 Joan H. Walker
126 Shamla Naidoo ALLSTATE INSURANCE
WELLPOINT, INC. 153 Lorie-Ann Roxburgh
COMPANY
VOLKSWAGEN OF AMERICA /
127 Debra Nelson CANADA 186 Margaret W. Wear
MGM MIRAGE UNITEDHEALTH GROUP
154 Aurora M. Rubin
128 Tracey Newell DELOITTE & TOUCHE USA LLP 188 Charleen Antoinette
CISCO Wheeless
156 Deborah Schloss
RAYTHEON COMPANY
130 Linda Norman SODEXHO
HILTON HOTELS CORPORATION 190 Valerie Williams
158 Linda V. Schreiner
ERNST & YOUNG
132 Kathy Paladino MEADWESTVACO
MOTOROLA CORPORATION 192 Carol J. Zierhoffer
NORTHROP GRUMMAN
134 Martha Papariello 160 Kayla Shell
INFORMATION TECHNOLOGY
VANGUARD DELL INC.
8 P RO F I L E S I N D I V E R S I T Y J O U R N A L SEPTEMBER/OCTOBER 2007
Allstate Counsel Installed as In the past 12 years at the company,
Mitchell Gordon has worked to create a
President of the National Bar high-performance and inclusive culture
Association for AOL’s employees. Under her leader-
NORTHBROOK, ship, AOL has embraced a list of best
Ill.—Allstate practices to encourage diversity and
Insurance inclusion in the workplace. Original Impressions: From left to right: Jim
Hyatt, Executive Vice President and Chief
Company has As in her previous role, Mitchell Global Operations Officer, BKC; Jay Rodriguez,
Senior Director, Equipment & Facilities
announced that Gordon will continue to manage all Purchasing, RSI; Roland Garcia, CEO and
Vanita Banks, Founder, Original Impressions; George
initiatives designed to foster inclusive Hoffman, President and CEO, RSI; Mike
counsel in its cor- attitudes and opportunities among Mesgleski, Vice President of the BURGER
KING® Account, Original Impressions; John
Banks
porate litigation employees. Newcomb, Chairman of the RSI Board; Steve
Grover, Vice President, Food Safety, Quality
group, was inducted She joined AOL in 1995 as director Assurance and Regulatory Compliance, BKC.
as president of the of human resources.
National Bar Association (NBA) during
the NBA’s annual convention in Atlanta. Burger King Corporation
As president, Banks will lead an organ-
ization that is the oldest and largest
Honors Original Impressions
national association of predominantly and Union Packaging with
African-American lawyers and judges. Supplier-of-the-Year Award
Banks will serve in this position for one
MIAMI—Burger King Corporation Union Packaging: From left to right: Jim
year while she continues her role in
(KC) and Restaurant Services, Inc. Hyatt, Executive Vice President and Chief
Allstate’s department of law and regula- Global Operations Officer, BKC; Anthony
(RSI), the supply chain manager for the Menninger, Vice President, Purchasing, RSI;
tion. Banks is only the second female Michael Pearson, President, Union Packaging;
Burger King system in the United States, George Hoffman, President and CEO, RSI;
attorney from corporate America to be John Newcomb, Chairman of the RSI Board;
honored two of their minority-owned
elected as NBA president since the Steve Grover, Vice President, Food Safety,
suppliers, Original Impressions (OI) and Quality Assurance and Regulatory
organization was founded in 1925. Compliance, BKC.
Union Packaging, with the BKC-RSI
Besides establishing a summer intern-
2007 Supplier-of-the-Year Award. These
ship program at Allstate, Banks has also
companies join an elite group of eight
Burger King Corporation
played an integral role in expanding the Appoints Telisa Roberson
distinguished honorees nationwide, each
legal pipeline to minority high school
students through her work with the
selected for their impressive track record, Yancy Vice President, Media
along with their unwavering commitment and Multicultural Marketing
Street Law program, an initiative that
to teamwork, dedication and excellence.
encourages students to continue their MIAMI—Burger
OI has managed, produced and
education and consider a career in the King Corp. has
shipped a vital operational and
legal profession. appointed Telisa
informational resource, the Restaurant
Roberson Yancy
Daily Planner, to Burger King restau-
AOL Names Tiane Mitchell rants in the United States and Canada
vice president,
media and multi-
Gordon as Senior Vice for the past eight years. Last year, OI
cultural marketing.
President, D&I created a Web-based, record-keeping
In this newly cre-
Ya n c y
DULLES, Va.— solution to organize the documents and
ated position,
AOL has materials included in the Restaurant
Yancy will oversee
announced that Daily Planner.
and direct the media planning and buy-
Tiane Mitchell Union Packaging provided manufac-
ing for all key Burger King brand targeted
Gordon has been turing support for the introduction of
demographics.
named senior vice the Frypod, a French fry container
Previously, Yancy served in a variety of
designed to fit a car’s drink holder.
Gordon
president, diversity marketing and communications roles at
and inclusion, con- “As a global corporation, BKC is com-
Ford Motor Company, most recently as
tinuing to drive mitted to maintaining a diverse portfolio
a director in Ford’s customer service
AOL’s efforts to ensure a more diverse and of suppliers,” said Cirabel Lardizabal
division. In that position, she used a
inclusive workplace. She reports directly to Olson, director, inclusion and external
variety of digital and emerging plat-
Chairman and CEO Randy Falco. affairs at BKC.
forms, such as mobile, video on demand
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and podcasting, to boost grass-roots suppliers is key to Cardinal Health’s At K&L Gates,
marketing and develop a comprehensive vision of becoming the premier global Jones will lead the
loyalty strategy. health-care company,” said Jody Davids, firm’s diversity
chief information officer and executive recruitment and
vice president of global shared services retention efforts, fur-
New Director of Diversity for Cardinal Health. ther developing the
Joins Cadwalader Premier is the largest healthcare firm’s mentoring pro-
alliance in the United States dedicated to Jones grams and raising and
NEW YORK—
Cadwalader, improving patient outcomes while safely promoting awareness
Wickersham & Taft reducing the cost of care. For more of diversity issues within and outside of
LLP announced information, visit www.premierinc.com. the firm. For more information, visit
that Jeremiah www.klgates.com.
DeBerry has joined
the firm as director of
Clairesse Jackson Named
diversity. Chief Diversity Officer for NCR WellPoint’s Inaugural
DeBerry “As director of DAYTON, Ohio—NCR Corporation Supplier Diversity Summit
diversity, Jerry will has announced that Clairesse Jackson has
be responsible for a series of interconnect- been named chief diversity officer,
ed programs, policies and initiatives that responsible for the design and develop-
are designed to help all Cadwalader ment of a global diversity strategy that
personnel understand and support our aligns and supports NCR’s business
individual differences,” said Robert O. strategy. In this
Link Jr., Cadwalader's chairman and role, she will also
managing partner. continue managing WellPoint Supplier Diversity Director Brenda
Burke (second from right) discusses WellPoint's
Prior to joining Cadwalader, DeBerry NCR’s supplier goals for its inaugural supplier diversity summit
with attendees Tasha Phelps, Phelco Technologies
was the president of the National diversity program. (far left); Julie Kennedy, Moongate Technologies
Attorney of Color Network, an organiza- (second from left); and Wayne Patrick, Profes-
Jackson brings sional Data Dimensions (far right).
tion he founded as a resource for legal more than 20 years
Jackson
employers seeking to establish a diverse of NCR experience INDIANAPOLIS—Thirteen minority-
workforce. Before that he was a partner to her new assign- and women-owned businesses joined
at Thelen Reid & Priest. ment, including serving as NCR’s subject- Greater Indianapolis Chamber of
More information about Cadwalader matter expert on supplier diversity as well Commerce President Roland Dorson
can be found at www.cadwalader.com. as a number of project management, and WellPoint leaders for the company’s
procurement, marketing and business inaugural supplier diversity summit.
analyst positions. The 13 suppliers, who represent some
Premier Honors Henry Ford NCR Corporation is a leading global of Central Indiana’s top information
Health System and technology company helping businesses build technology and information manage-
Cardinal Health stronger relationships with their customers. ment firms, met individually to
showcase their businesses and their
CHARLOTTE, N.C.—The Premier
capabilities.
healthcare alliance has named Henry Richard Jones Appointed Some of the summit attendees
Ford Health System of Detroit, Mich.,
and Cardinal Health of Dublin, Ohio,
Director of Diversity included Bucher & Christian, CREW,
as winners of the 2007 Premier Diversity for K&L Gates DSS, Entemps, Esource Resources,
Mega Input Data, Moongate
Recognition Award for healthcare system NEW YORK—Kirkpatrick & Lockhart
Technologies, Netwise Resources,
and contracted suppliers, respectively, based Preston Gates Ellis LLP (K&L Gates)
Phelco, Prairie Quests, Professional Data
on their efforts to promote the use of minority, has appointed diversity strategist Richard
Dimensions, RCR and Telamon.
women, veteran and small businesses. Jones as the firm’s director of diversity.
WellPoint, Inc. is the largest health
“Henry Ford is honored to be selected Jones, a former practicing lawyer and
benefits company in terms of commer-
for this award,” said Nancy Schlichting, pres- legal educator, has spent the past decade
cial membership in the United States.
ident and CEO, Henry Ford Health System. collaborating with clients of a California-
Additional information about WellPoint
“Fostering diversity among our based diversity consulting firm.
is available at www.wellpoint.com.
employees, our customers and our
PDJ
Attitude will
take you further
than aptitude
every time
— Tracey Gray-Walker
A good mentor can help you identify the tools you

need to develop and maintain the right attitude.
Over the last 22 years, I have been blessed to
have various mentoring relationships.
In my current role as a leader and manager, I am

committed to developing people, both within and
outside of my reporting line, through several
mentoring relationships. I remember a time when
my manager was not committed to development.
One of my goals as a mentor is to help others be
better managers. Often times, Corporate America
promotes subject matter experts to management
positions. They do not always have the managerial
or leadership skills required to create, motivate or
support their teams.
The opportunity to work with and for great people

has really enhanced my work/life experience. My
words of advice to anyone starting out today are
to show your value early, be a team player and
remember that people can teach you what they
want you to know, but you have to bring the
right attitude to the game every day to get the
opportunity to play.
Tracey Gray-Walker
Vice President of Business Development
and Opportunities
AXA Equitable Life Insurance Company
AXA Equitable Life Insurance Company (1290 Avenue of the Americas, New York, NY, 10104, 212-314-4600)
Retaining People of Color
at Accounting Firms
By Catalyst Other push factors include: ~ What priority do you give to

institutional supports for staff
• A lack of access to informal networks
members who are from back-
A ccording to Retaining People of

Color: What Accounting Firms Need
to Know, Catalyst’s first report in the
• Stereotyping/double standards
• A lack of development opportunities.
grounds different from yours?
~ Do your expectations for the
performance of your staff who are
Women of Color in Professional Although employers have little
of color vary from those for your
Services Series, approximately 50 per- impact on pull factors that lead individ-
other staff?
uals to leave organizations, such as
cent of people of color in the account-
offers of high-paying jobs at other firms, ~ Do you ever make assumptions
ing industry who were surveyed do not
employers can help retain their work- based on stereotypes?
feel obligated to stay with their current force by focusing on the push factors
firm, and nearly one-third of women of • Develop closer relationships with
that frequently stimulate employees to
color in the study were at risk of leaving women and men of color by learning
leave. The following actions could help:
within the year. about their perspectives
In order to address why people of • Assess the work environment to ~ Make an effort to ask women and
color are at risk of leaving accounting determine the systemic and cultural men of color about their perspec-
firms, Catalyst examined key factors factors that impede the progress of tives, backgrounds, and interests.
that “push” people of color—particularly people of color
~ Identify subgroups of women of
women of color—out of their firms. ~ Find out about your organization’s
color and men of color in your
diversity strategy.
One primary issue cited includes the organization and go out of your
imperfect execution of a firm’s commit- ~ Use internal surveys, focus groups, way to learn about their unique
ment to diversity. The study found that and interviews to document, by experiences and challenges.
there is a perceived disconnect between subgroup, the experiences and
~ Increase understanding of differ-
a firm’s commitment to diversity and perceptions of women and men
ences and similarities between
the execution of the practices that sup- of color.
groups and within groups through
port that commitment. This disconnect
• Examine your own opinions, education and informal dialogues,
is noticed by women and men of color,
assumptions, and behavior one-on-one and in groups.
clearly demonstrating that diversity
policies aren’t filtering down to racial ~ How inclusive are you about ~ Encourage differences in behavioral
and ethnic minority groups as effectively socializing with staff members and work styles.
as they should. from different backgrounds?
“The retention of top talent
is particularly important …
these firms can’t afford
to train employees only to see
many of their best and brightest
• Communicate and demonstrate your leave to pursue other options,”
firm’s commitment to diversity
~ Use training programs, one-on-one said Ilene H. Lang, president
mentoring with senior leaders,
inclusion in high-visibility of Catalyst.
programs, and networking
opportunities.
~ Integrate diversity initiatives into
routine organizational practices
such as recruitment, orientation, The retention of top talent is partic-
training, career-development tools, ularly important to accounting firms.
and succession planning. “To stay competitive, these firms can’t
• Hold managers accountable for the afford to train employees only to see
retention and advancement of many of their best and brightest leave
women and men of color to pursue other options,” said Ilene H.
Lang, president of Catalyst.
~ Create clearly articulated plans for
long-term development of women “Organizations that work to break
and men of color. down the ‘concrete ceiling’ that impedes
the advancement of people of color
~ Hold managers accountable for will benefit by capitalizing on the full
providing critical development talent pool.”
opportunities and high-visibility PDJ
assignments necessary for
About Catalyst
advancement. Founded in 1962, Catalyst is the leading non-
profit corporate membership research and
~ Review managers’ performance advisory organization working globally with
evaluations of subordinates by businesses and the professions to build inclusive
race/ethnicity and gender of environments and expand opportunities for
subordinates. women and business. To download a free copy
of Retaining People of Color: What
Accounting Firms Need to Know, visit
www.catalyst.org.
P RO F I L E S I N D I V E R S I T Y J O U R N A L SEPTEMBER/OCTOBER 2007 15
by David L. Casey
No Qualified Minority
Candidates—If We Could
Only Get “Numbers!”
“What is
corporate competitors, women and minorities,
A nd so it goes—the vicious cycle
of intense recruiting activity to
increase minority representation,
but how deep does
corporate America get
missing is the it will be impossible
to make relevant
satisfactory to mediocre results, compla- involved in under- understanding progress.
cency, decline in “numbers,” intense standing and address- The socioeconomic
recruiting activity, and on and on and ing the situations that of strategic issues that affect talent
on. Even after forty years of govern- cause the pipelines to development are not
ment mandated affirmative action, less congest? While talent pipeline customary and com-
than 10 percent of C-level jobs are filled internships and fortable spaces for the
with women and people of color. scholarships are management.” board room. But even
I liken what we expect to happen in requisite components though 85 percent of
the hiring process to turning on a spigot, of diversity strategies, organizations must new entrants into the workforce are
expecting water to come out, only to think differently about how diverse women and minorities, we will be having
find it clogged with maybe a drip or pipelines are built. this same discussion 20 years from now,
two finding their way down the spout. When you are approached to support unless corporate America takes a leading
Our first inclination is to reach for the an internship program, ask if there is a role in shaping early stages of talent
plunger or gallon size jug of Drano to component that engages the family or development for historically disenfran-
get rid of the clog. This we do by home support structure in the student’s chised children. I have spoken to a
attending job fairs or running ads in education. This is especially important number of academics who would love to
publications that target the representa- for those students who may not have have that dialogue with companies, but
tion we are looking for (assuming we people at home to provide support and we have never taken the first step.
have taken the steps to specify the type counsel in their academic careers. I have heard it said that society led
of representation we want and why it Instead of the standard issue “college the civil rights movement, and corporate
matters to the organization). We have relations” programs, how about design- America will lead the diversity manage-
marginal success at getting a flow ing “educational outreach” programs ment movement. Are you up for the
started, but never address what caused that incorporate the support of elemen- challenge? A constant drip of water can
the clog in the first place or what might tary and intermediate education before be so painful, it has been used as a form
prevent it from happening again. students become high school dropouts. of torture. Why settle for a constant
What is missing is the understanding Ask yourself if your organization has drip, at best, when you can help open
of strategic talent pipeline management. the ability to hire for capability versus up the pipeline!
PDJ
We have heard the stats about the dearth experience. If you only seek candidates
of minorities attending college campuses with experience in disciplines that have David L. Casey is VP of Talent Management at
WellPoint, Inc. His column appears in each issue
or occupying the executive suites of our not historically had large numbers of
of Profiles in Diversity Journal.
Instead of glass ceilings,
we believe in windows
of opportunity.
At AT&T we believe that building our company around
a talented, dedicated and diverse workforce is instrumental
to our success. That’s why we foster an ongoing dedication
to working women — to drive innovation, productivity
and engagement. We understand that standing at the
forefront of our industry means standing at the forefront
©2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures.
of workforce inclusion.
AT&T salutes Belinda Grant-Anderson as one of the 2007

Profiles in Diversity Journal’s WomenWorthWatching®.
of innovation. Having teams of people
PepsiCo has had a distinctive year,
particularly when it comes to I t’s worth noting that nearly 100 years ago,
women were marching in the streets of
New York City for voting rights and better
with different backgrounds and different
experiences gives us marketplace insights
women. First, Indra K. Nooyi,
pay. So, in a year when one woman is that enable us to better serve our
who became chief executive officer
Speaker of the House of Representatives consumers, retail customers and commu-
of the company in October 2006, nities. In fact, many of our new
and another is the front runner for the
added chairman to her title in 2007. Democratic party’s candidacy for president flavors and products had their origins in
Then, PepsiCo won the Catalyst of the United States, it’s clear that progress these discussions.
Award for its groundbreaking has been made. And, several years ago, we noticed that
Women of Color (WOC) However, it’s also clear that women still our attrition rate among women of color
Multicultural Alliance, a support have a way to go. We are still celebrating too was the highest of any employee group.
and resource organization focused many “firsts” and “seconds”—and within Through research, we found they felt less
the top leadership ranks of corporations, connected, less satisfied and less committed
on attracting, retaining and devel-
we’re still building on a small base. than any other group. And their numbers
oping WOC within PepsiCo that were small. A major reason was that a lack
That’s why I appreciate having this
we’ll profile in our next issue. opportunity to celebrate the accomplish- of “authentic relationships” existed between
In addition, the company was ments shared in Profiles in Diversity Journal’s women of color and their managers. They
named LATINA Style’s Company 6th annual Women Worth Watching® issue wanted to be understood and valued for
of the Year and among Working and to add some word of encouragement who they were, to be true to themselves and
Mother’s Top 5 Best Companies to women who are breaking down barriers, to use the best of their skills and experience.
for Multicultural Women and taking companies to higher levels of per- Through the efforts of a cross-
Essence magazine’s 25 Best formance and inspiring the next generation geographical, cross-divisional program,
of leaders. guided by a steering committee and
Companies for Black Women.
executive sponsors, we launched a Women
Only a handful of Fortune 100 of Color Multicultural Alliance to focus on
Authenticity: Bringing
companies are headed by women Your Whole Self to Work attracting, retaining and developing this
who bear the chairman and CEO Who you are is as important as your formal crucial group. As a result, at the senior man-
title, and even fewer are foreign- education and your professional skills. If ager, director and VP levels, women of color
born. Because of her unique that sounds simplistic, consider how long have increased from 4 percent to just under
perspective, we asked Indra to set women were given career advice instructing 7 percent in four years. We also imple-
the tone for our special “Women them to emulate men. mented a coaching program that has halved
Worth Watching” edition by At PepsiCo, we strive to create a work our turnover rate among the women of
environment that encourages every associ- color who participated.
talking about trends she sees and
ate to bring his or her whole self to the We applied these insights and some
her personal observations. of the same coaching programs to all
workplace. Not just because it’s the right
thing to do. But also because diversity of women at PepsiCo, through our Women’s
—James R. Rector, Publisher thought unleashes creativity and the power Initiative Network (WIN). We also added
a few new channels of connection— using them strategically to make the most we saw a dramatic improvement in the
networking pods, frequent interaction with of our careers—and to identify and inclusiveness of the environment for all
leadership and social networking. The to be clear about work style options and executives—39 percent since 2003.
WOC numbers and the early WIN results career choices. And with these changes, overall satisfaction
clearly show the importance of authenticity with PepsiCo has increased among women
and its link to performance, talent sustain- Being in a Position to Contribute of color (12 percent) and white women
ability and much more. to the Bottom Line (4.3 percent) since 2004.
It’s clear that women are becoming ever
Amplifying Performance more important to our operations, to our Making Diversity a Global Priority
with Purpose return on equity and to our total return with Women as a Unifying Focus
Performance must be complemented to shareholders. Women increasingly are Much of what I have talked about here is
by purpose. All of us come to work each in positions affecting profit and loss: North American in focus, but as a global
day looking for meaning. We want to con- contributing to a company’s bottom line company, our diversity and inclusion effort
struct a life as well as make a living; pays professional dividends. crosses almost 200 countries and touches
we want to make a difference, as well as It’s certainly true at PepsiCo where, approximately 168,000 associates.
earn a paycheck. since 2001, the number of women in our The cause of women serves as a global
While that’s true of most individuals, I sales, general manager and operations roles unifying focus for us—our only common
think it’s especially true of women. has increased an average of 6 percent. D&I target across vast areas that have
Without a larger purpose to give our lives Second, women executives make up no affirmative action laws and which forbid
meaning, we can never reach our fullest 54 percent of associates in marketing, a many of the practices we regard as standard
potential or achieve deep satisfaction. function which generates about half our in the U.S. We set targets to ensure
Recognizing this, we’re raising senior leaders. Third, women have global representation of women in our
awareness and understanding about increased among the highest paid management ranks. And we’ve had some
“Performance with Purpose.” We’re executives at PepsiCo in North America— dramatic results. The number of women
challenging our employees to find creative growing 31 percent from 2001 to 2005. in management in our international busi-
solutions that leave to our children a nesses has grown from 13 percent in 2003
healthier planet than the one we inhabit Sponsoring Those who are Different: to 19 percent at the end of 2006.
now and provide foods and beverages that Harnessing a Variety of Perspectives
taste great and are healthier. Regardless of gender or background, at Serving Market Diversity with
PepsiCo our top leaders sponsor our Employee Diversity
Using Focus and Flexibility to employee networks, and they sponsor a Global companies like PepsiCo need a lot
Balance the Short and Long Term group that is dissimilar from them. more great people to drive growth. To be
Another significant trend I see is the need We’ve found this relationship—of a senior successful, we must understand and serve
to be focused and flexible. To balance pri- leader who drives crucial business decisions the world’s many markets. We must be able
orities and schedules is key. Setting expec- and the ability to gain funding and raise to tap into a wide, deep and diverse talent
tations for yourself, and others of you, is awareness of priorities—can empower the pool and then retain the people we hire.
absolutely crucial. And it’s important to be network, making things possible that never I congratulate and celebrate the
accountable: to yourself, your family and seemed so before. women recognized in this issue. They have
your professional goals. We hold all leaders and managers recognized that diversity is a business
This year, our WIN has launched a accountable for supporting our company- strategy and that certain key trends can
work-life harmony program to focus on wide diversity and inclusion initiative, propel them to success. I want to thank
career effectiveness, trade-offs, managing whether through training, representation them for their commitment to growing
transitions, timing and career cultivation. and sponsorship, support and mentoring, their careers and at the same time helping
Part education, part common sense or participation in events. Then we others move ahead. I challenge them to
and part mentoring, the program helps measure their impact and progress and make the most of their continued focus on
associates understand what our own recognize success. purpose and to change the workplace for
natural tendencies and needs are, while In our last major organizational survey, the women who come after them. PDJ PDJ
For women who want to go places,
Transportation is the obvious choice.
Mary Jane O’Meara Luisa M. Paiewonsky

Acting Executive Director of the Commissioner of the
Massachusetts Turnpike Authority
Jeanne Morrison Massachusetts Highway Department
Assistant General Manager, Office of Diversity
and Civil Rights, Massachusetts Bay
Transportation Authority
Mary A. Fernandes Jacquelyn I. Wilkins

Assistant General Manager, Silver Line Senior Project Manager,
Communications and Community Anne L. Collins Massachusetts Port Authority
Development, Massachusetts Bay Massachusetts Registrar President of WTS, Boston Chapter
Transportation Authority of Motor Vehicles
COMTO President, Boston Chapter
The Massachusetts Bay Transportation Authority in collaboration with the Our collective workforce of ten thousand reflects a multitude of ethnic
Executive Office of Transportation, WTS, COMTO, and all of backgrounds, ages, orientations, skills, experience and abilities, all well
Massachusetts’ transportation agencies offer unprecedented opportunity represented and highly valued for the many ways they enrich our
to women from all walks of life. Among our ranks, women are workplace. To learn more about us, visit mbta.com or eot.state.ma.us/.
encouraged to maximize educational benefits and reach for the next
level. We’re building our workforce with the best of the best and women are
leading the way.
Mass Aeronautics Commission
Massachusetts Executive Massachusetts Aeronautics Massachusetts Bay Massachusetts Massachusetts Registry Massachusetts Conference of Minority Women’s Transportation
Office of Transportation Commission Transportation Authority Highway Department of Motor Vehicles Turnpike Authority Transportation Officials Seminar
®
ROHM AND HAAS COMPANY Stacey B. Adams PARKER HANNIFIN Cynthia Little
NUTTER McCLENNEN & FISH LLP /CREW NETWORK Marianne Ajemian MCGUIREWOODS LLP Nancy Little
PRATT & WHITNEY Elizabeth B. Amato FEDERAL BUREAU OF INVESTIGATION Ning-Ning Mahlmann
GENERAL ELECTRIC Andrea Assarat PFIZER INC Dee Mahoney
ACCENTURE Marylou Y. Bailey KINDRED HEALTHCARE Kim Martin
AFLAC Janet P. Baker ITT CORPORATION Gretchen McClain
BERNARD HODES GROUP Carol Barber EASTMAN KODAK Antoinette P. McCorvey
COX COMMUNICATIONS Janet Barnard U.S. POSTAL SERVICE Pritha Mehra
NATIONWIDE Candice R. Barnhardt ROYAL DUTCH SHELL Stacy P. Methvin
SALT RIVER PROJECT Kelly J. Barr RELIANT ENERGY Janie Mitcham
STARBUCKS COFFEE COMPANY Wendy Beckman STATE FARM INSURANCE COMPANIES Christy Moberly
SAKS FIFTH AVENUE Carolyn Biggs SUSAN G. KOMEN FOR THE CURE Hala Moddelmog
LIBERTY GLOBAL, INC. Amy Blair KEYBANK Beth Mooney
CAMPBELL SOUP COMPANY Irene Chang Britt WELLPOINT, INC. Lisa Moriyama
HONEYWELL Adriane Brown WESTERN & SOUTHERN FINANCIAL GROUP Nora E. Moushey
NATIONAL CITY CORPORATION Edith Pettway Brown WELLPOINT, INC. Shamla Naidoo
COMCAST CORPORATION Karen Dougherty Buchholz MGM MIRAGE Debra Nelson
TEXAS INSTRUMENTS Elizabeth “Beth” Bull CISCO Tracey Newell
STAPLES, INC. Kerry Anne Carter HILTON HOTELS CORPORATION Linda Norman
SALLIE MAE Denise Chaisson MOTOROLA Kathy Paladino
DUPONT Uma Chowdhry VANGUARD Martha Papariello
HARRIS BANKCORP INC. (BMO) Ellen Costello BOOZ ALLEN HAMILTON Susan Penfield
ARVINMERITOR, INC. Lin Cummins CONSTELLATION ENERGY Beth S. Perlman
CARDINAL HEALTH Jody Davids WACHOVIA CORPORATION Sheila Marie Person-Scott
JPMORGAN CHASE FOUNDATION Kimberly B. Davis CIGNA CORPORATION Carol Ann Petren
PITNEY BOWES INC. Lisa DeBois SAFEWAY INC. Melissa Plaisance
CAREERBUILDER.COM Mary Delaney HALLIBURTON Susan Margaret Ponce
HIGHMARK INC. Cindy Dellecker U. S. NAVY Carol M. Pottenger
BANK OF AMERICA Paula Dominick CVS CAREMARK CORPORATION Paula A. Price
HALLMARK CARDS, INC. Teri Ann Drake WAL-MART DeDe Priest
TALENTQUEST Dr. Ann Evangelista THE PNC FINANCIAL SERVICES GROUP, INC. Helen P. Pudlin
WALT DISNEY PARKS & RESORTS Kathy Fawcett SYMANTEC CORPORATION Rebecca Ranninger
METLIFE, INC. Margaret C. “Peggy” Fechtmann GENERAL MOTORS Teckla Rhoads
FORD MOTOR COMPANY Felicia Fields MONSANTO Nicole Ringenberg
VISTEON CORPORATION Julie A. Fream VOLKSWAGEN OF AMERICA / CANADA Lorie-Ann Roxburgh
ALLTEL WIRELESS Sharilyn Gasaway DELOITTE & TOUCHE USA LLP Aurora M. Rubin
IHG (INTERCONTINENTAL HOTELS GROUP) Vicki Gordon SODEXHO Deborah Schloss
AT&T Belinda Grant-Anderson MEADWESTVACO CORPORATION Linda V. Schreiner
AXA EQUITABLE LIFE INSURANCE COMPANY Tracey Gray-Walker DELL INC. Kayla Shell
CATALYST Eleanor Tabi Haller-Jorden CONSOLIDATED EDISON COMPANY OF NEW YORK Saumil Shukla
KPMG LLP Kathy Hopinkah Hannan CAPITAL ONE FINANCIAL Lisa Shumpert
LOS ALAMOS NATIONAL LABORATORY Doris Heim NEW YORK LIFE INSURANCE COMPANY Eileen Slevin
MTA METRO NORTH RAILROAD Sherry Lynn Herrington UNILEVER Amanda Sourry
HEALTHNOW NEW YORK INC. Cheryl A. Howe HP Nor Rae Spohn
VERIZON COMMUNICATIONS, INC. Marjorie F. Hsu EDS Kimberly S. Stevenson
HUNT ALTERNATIVES FUND Swanee Hunt LOCKHEED MARTIN CORPORATION Sonya V. Stewart
BECKER & POLIAKOFF, P.A. Yolanda Cash Jackson ATF, U.S. Melanie Stinnett
SYNOVUS Elizabeth “Lee Lee” James QWEST COMMUNICATIONS Teresa Taylor
KELLY SERVICES, INC. Carol J. Johnson ELECTRONIC ARTS Gabrielle Toledano
QUALCOMM, INC. Margaret L. “Peggy” Johnson U. S. AIR FORCE Suzanne Vautrinot
ECOLAB INC. Patti A. Johnson ALLSTATE INSURANCE COMPANY Joan H. Walker
DICKSTEIN SHAPIRO LLP Deborah P. Kelly UNITEDHEALTH GROUP Margaret W. Wear
TRAVELPORT LIMITED Jo-Anne Kruse RAYTHEON COMPANY Charleen Antoinette Wheeless
UNUM Martha D. Leiper ERNST & YOUNG Valerie Williams
U. S. ARMY Debra M. Lewis NORTHROP GRUMMAN INFORMATION TECHNOLOGY Carol J. Zierhoffer
KAISER PERMANENTE Louise Liang, MD
Yolanda Cash Jackson
Becker & Poliakoff, P.A.
Susan Penfield
Booz Allen Hamilton
Saumil Shukla
Consolidated Edison
Company of New York
Melanie Stinnett
ATF, U.S.
Irene Chang Britt

Campbell Soup Company
Sharilyn Gasaway
Alltel Wireless
Eleanor Tabi
Haller-Jorden
Catalyst
Mary Delaney
CareerBuilder.com
Paula A. Price Marylou Y. Bailey

CVS Caremark Accenture
Jody Davids Corporation
Cardinal Health
Paula Dominick Janet P. Baker
Bank of America Aflac
Marianne Ajemian
Nutter McClennen
Janet Barnard & Fish LLP
Cox Communications CREW Network
Lisa Shumpert
Capital One Financial
Beth S. Perlman
Constellation Energy
Karen Dougherty
Buchholz
Comcast
Corporation
Carol Barber
Bernard Hodes Group
Carol Ann Petren

CIGNA Corporation
Deborah P. Kelly
Dickstein Shapiro LLP
Patti A. Johnson
Ecolab Inc.
Vicki Gordon
Gretchen McClain IHG (InterContinental Ning-Ning Mahlmann
ITT Corporation Hotels Group) Federal Bureau of
Investigation
Adriane Brown
Honeywell (Honeywell
Transportation Systems)
Cheryl A. Howe
HealthNow
New York Inc.
Gabrielle Toledano
Electronic Arts
Swanee Hunt
Hunt Alternatives Fund
Kim Martin
Kindred Healthcare
Susan Margaret Ponce
Halliburton
Linda Norman
Hilton Hotels Corporation
Andrea Assarat
General Electric
Nancy Little
McGuireWoods LLP Nicole Ringenberg
Valerie Williams Monsanto
Ernst & Young
Kimberly S. Stevenson
EDS Doris Heim
Los Alamos
National
Laboratory
Margaret C. "Peggy"
Fechtmann
MetLife, Inc.
Amy Blair
Liberty Global, Inc.
Lisa DeBois
Pitney Bowes Inc.
Carol J. Johnson
Kelly Services, Inc.
Nor Rae Spohn

HP
Kimberly B. Davis
JPMorgan Chase
Foundation
Hala Moddelmog Margaret L. "Peggy" Johnson
Susan G. Komen for the Cure QUALCOMM, Inc.
Teresa Taylor
Qwest
Communications
Stacey B. Adams
Rohm and Haas Company
Elizabeth "Lee Lee" James
Synovus
Carol M. Pottenger
United States Navy
Wendy Beckman
Starbucks
Kerry Anne Carter

Staples, Inc.
Nora E. Moushey
Western & Southern
Financial Group
DeDe Priest
Wal-Mart
Rebecca Ranninger
Symantec Corporation
Suzanne Vautrinot
United States Air Force
Helen P. Pudlin
The PNC Financial
Services Group, Inc.
Denise Chaisson
Sallie Mae
Jo-Anne Kruse
Travelport Limited
Martha D. Leiper
Unum
Elizabeth “Beth” Bull

Texas Instruments
Julie A. Fream
Visteon Corporation
Sheila Marie
Person-Scott
Wachovia
Corporation Kelly J. Barr
Salt River Project
Debra M. Lewis
United States Army
Dr. Ann Evangelista

TalentQuest
WE WILL NOT BE PART OF
GENERATION XXL.
We b e l i e ve yo u ’re n e ve r to o yo u n g to l e a rn t h e i m p o rt a n c e o f b a l a n c e . T h a t b o d i e s
yearn for both cupcakes and kickball. At Kaiser Permanente, we’re committed to
h e l p i n g f i n d t h a t b a l a n c e t h ro u g h e xe rc i s e a n d n u t ri t i o n a l p ro g ra m s . L e a rn m o re a t k p . o rg
®
W O M E N W O R T H WAT C H I N G I N 2 0 0 8
“Being committed to your vision requires

courage and the ability to make unpopular
and difficult decisions.”
Stacey B. Adams
NUTTER McCLENNEN & R
FOI SH
HM, LA
LNP D/ H
CARE
AWS C
NOEM
TWPA
ONRY
K
W
O enallmyknow
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sits leadership
a small plaque
professional
Nelson Mandela, groups
“There
matters,
inscribed
whether
or nonprofits.
are many
with
in agovernment,
During
more hills
quote from
the course
to climb. I have
TITLE:
EDUCATION:
Global Director of Diversity
BS from Widener University; MS from Villanova

of
taken a moment to rest here, to look back on the distancefirm,
my career, I’ve watched many different leaders in my that University; currently pursuing PhD
profession, industry and community who have helped me
I have come … I dare not linger for my long walk has not yet
grow personally and professionally. By their example, they FIRST JOB: Management consultant with Andersen
ended.”
were and remain my teachers, whether I know them personally Consulting (currently Accenture)
or not.
I believe it is important that we impress upon the future
PHILOSOPHY: To whom much is given, much is required.
generation that
I believe some ofthe
of leaders thevalue
mostofmeaningful examples
the following: neverof losing
lead-
ership, success and achievement are those that surround us in FAMILY: Proud mother of one child
sight of your goal, acknowledging successes along the way and
our daily lives, but are often easily overlooked or forgotten.
allowing yourself time to revitalize your mind and body for the INTERESTS: Sharing my passion for living a healthful lifestyle
For example, I have been blessed to be loved and supported
next leg of yourfamily
journey. by teaching vegetarian cooking, aerobics and Pilates classes
by a wonderful who always inspire me and who taught
me, byI have been fortunatedeeds,
their words and to havethat
hadsuccess and achievement
great mentors through- FAVORITE CHARITY: Lupus Foundation of America
are all about character, doing the right thing and recognizing
out my career, and all have impressed upon me the importance
that kindness matters.
of having a clear vision of where I am headed and moving
In addition, I’ve been lucky to benefit from colleagues who this isrequires
vision more important
courage andthan the
the actual
abilityoutcome
to makeofunpopular
any particular
and
toward that
offered help vision
when Iwith purpose
needed and mentors
it most, intention.
who guided and decision.
difficult decisions.
motivated me andthefriends
In addition, who
path to providedyour
achieving unconditional
vision may love not • Be honest and straight-forward. Recognize that that there are
and support. These types of individuals and relationships times
While youworking
will need to deliver
towards yourbad newsit or
vision, say no, andtothat
is important you
encour-
always be linear and navigation can be quite tricky. If not care- must do so gracefully and directly.
strengthen us, encourage us and enable us to accomplish what age yourself by acknowledging the progress along the way. Moving
ful, we can be seduced into going after things that bring only • Being a great team leader doesn't mean that you always have
we could not achieve by ourselves. forward is also
financial rewardsand
By watching or increased
learning visibility.
from suchHowever, it is impor-
role models, I have to be the starworthy
player.of celebration. Remind yourself to look back
on the distance that you have come.
tant to assess
developed theseif principles
those things
thatare getting
guide you closer life:
my professional to your • There is no substitute for competence, hard work and
thorough preparation.
vision. While we all enjoy the promotion and the opportunity Finally, achieving your vision will require time and energy and
• Embrace flexibility and the need to manage change.
• Be concise. Everyone's time is at a premium. Make sure that
forNothing
upward stays
mobility, it is for
the same important
long. to understand how and canyou
be get
mentally
to theconsuming. Giving
point and that youryourself
commentspermission to regroup
add value.
•where that fitsthe
Recognize into your overall
importance of plan. Being
building committed
consensus. to your
Often, and re-energize is critical.
• Never compromise your principles. Your reputation is priceless
and irreplaceable.
COMPANY: Rohm and Haas Company As I move through my career, I am learning the importance of
• Determine what is important, focus on those priorities and let
HEADQUARTERS: Philadelphia, Pennsylvania patience,
go of the commitment
rest. and self-care. My desire is to share and serve
WEB SITE: www.rohmhaas.com as a guide to those on the first leg of their journey. I truly believe
• Understand that you don't have to win every point in a
BUSINESS: Creates and develops technologies and solutions negotiation—just
that to whom much the pointsmuch
is given, that are most important to your
is required.
client or organization.
for the specialty materials industry.
• Never hesitate to ask for help or forget the people who were
2006 REVENUES: $8.2 billion
willing to offer you guidance. Likewise, never forget your
EMPLOYEES: 16,000 responsibility to reach out and support others.
PDJ
“Embrace flexibility and

the need to manage change.”
Marianne Ajemian
NNUUTTTTEERR M
MccCCLLEENNNNEENN &
& FFI ISSHH, L L P / C R E W N E T W O R K
W
W e all know that that leadership
leadership matters,
business, professional groups or
matters, whether
whether in
or nonprofits.
nonprofits. During
in government,
government,
During the thecourse
course
TITLE: Partner
Partner,Nutter
NutterMcClennen
McClennen&&Fish,Fish LLP, President of
Commercial Real Estate Women (CREW) Network
of my
my career,
career, I’ve
I’ve watched
watched manymany different
different leaders
leaders inin my
my firm,
firm, EDUCATION: BA with honors in political science from
of Wellesley College; JD from Boston University School of Law
profession, industry and community
profession, industry and community who have helped mewho have helped me
FIRST JOB: Research assistant
Assistant
grow personally and professionally. By their example, they
grow personally and professionally. By their example, they READING: God is Not Great: How Religion Poisons Everything,
were and remain my teachers, whether I know them personally by Christopher Hitchens; Presidential Courage: Brave Leaders
were and remain my teachers, whether I know them personally
or not. and How They Have Changed America, 1789-1989, by Michael
or not. Beschloss; How Doctors Think, by Dr. Jerome Groopman
I believe that some of the most meaningful examples of
I believe that some of achievement
the most meaningful PHILOSOPHY: Do Do the
the right
right thing.
thing. This
This one
one phrase
phrase the
is the
leadership, success and are thoseexamples of lead-
that surround us standard by which one should expect to be judged and the
ership, success and achievement are those that surround
in our daily lives, but are often easily overlooked or forgotten. us in core value for which I aspire to be known.
our daily lives, but are
For example, oftenbeen
I have easilyblessed
overlooked
to beorloved
forgotten.
and sup- FAMILY: Parents, siblings and 101-year-old grandmother
Grandmother (who(who
is a survivor of the Armenian Genocide)
ported by a wonderful family who always inspire mesupported
For example, I have been blessed to be loved and and who
INTERESTS: Reading,
Reading, movies,
movies, shopping,
shopping, politics,
politics, pop
pop
by a wonderful
taught me, by theirfamily whoand
words always
deeds,inspire me andand
that success whoachieve-
taught culture, yoga, Pilates,
pilates, golf, spa treatments
mentbyaretheir
me, all about
wordscharacter,
and deeds, doing
thatthe right and
success thingachievement
and recog- FAVORITE CHARITIES: John Gerald Ajemian Charitable
nizing
are that kindness
all about character, matters.
doing the right thing and recognizing Foundation, HomeStart, CREW Foundation
that In addition,
kindness I’ve been lucky to benefit from colleagues
matters.
whoIn offered
addition, help
I’vewhen
beenI lucky
needed to itbenefit
most, from
mentors who guided
colleagues who this is more important than the actual outcome of any particular
and motivated me and friends who provided
offered help when I needed it most, mentors who guided and unconditional • decision.
Be honest and straightforward. Recognize that there are times
love and support. These types of individuals and relationships you will need to deliver bad news or say no, and that you must
motivated me and friends who provided unconditional love • Be
strengthen us, encourage us and enable us to accomplish what do honest and straight-forward.
so gracefully and directly. Recognize that that there are
and support. These types of individuals and relationships times you will need to deliver bad news or say no, and that you
we could not achieve by ourselves. • must
Beingdo a great team leader
so gracefully doesn’t mean that you always have
and directly.
strengthen us, encourage us and enable us to accomplish what
By watching and learning from such role models, I have to be the star player.
we could not achieve by ourselves. • Being a great team leader doesn't mean that you always have
developed these principles that guide my professional life: • to
There
be theis star
no player.
substitute for competence, hard work and
By watching and learning from such role models, I have
• Embrace flexibility and the need to manage change. thorough preparation.
developed • There is no substitute for competence, hard work and
Nothingthesestays principles
the same for thatlong.
guide my professional life:
• thorough
Be concise.preparation.
Everyone’s time is at a premium. Make sure that you
• Embrace
Recognizeflexibility and the need
the importance to manage
of building change. Often,
consensus. get to the point and that your comments addMake
value.sure that
• Be concise. Everyone's time is at a premium.
Nothing stays important
this is more the same for long.
than the actual outcome of any • you
Nevergetcompromise
to the pointyour principles.
and that Your reputation
your comments is priceless
add value.
particular decision.
• Recognize the importance of building consensus. Often, and irreplaceable.
• and irreplaceable.
Determine what is important, focus on those priorities and let go
COMPANY: Nutter McClennen & Fish LLP
of the rest.
• Determine what is important, focus on those priorities and let
HEADQUARTERS: Boston, Massachusetts
WEB SITE: www.nutter.com
• go of the rest.that you don’t have to win every point in a
Understand
BUSINESS: Nutter McClennen & Fish LLP is one of the
negotiation—just
• Understand that you thedon't
points that
have to are
winmost
everyimportant
point in a to your
oldest and most prominent full service law firms in Boston. client or organization.
negotiation—just the points that are most important to your
The celebrated Justice Louis D. Brandeis was a founder of the
firm (then called Warren and Brandeis) in 1879 and practiced • client
Never or organization.
hesitate to ask for help, or forget the people who were
for over 35 years at the firm before his appointment to the willinghesitate
• Never to offer youforguidance.
to ask Likewise,
help or forget neverwho
the people forget
wereyour
U.S. Supreme Court. willing to offertoyou
responsibility guidance.
reach out andLikewise, never forget your
support others.
EMPLOYEES: 352 responsibility to reach out and support others.
PDJ
“Distinguish yourself and your group

by striving for excellence.”
Elizabeth B. Amato
N U T T E R M c C L E N N E N & F I S H , L L P P/ RCAT
R ETW& NW
EHTW
I TO
NREY
K
D
W e uring
all know
my that
career
have hadprofessional
business,
leadership
with United
exceptionalgroups
matters,
relationships
Technologies
whether inCorporation,
as bothDuring
or nonprofits.
government,I
a mentor and a
the course
TITLE: Partner
Vice President,
Nutter McClennen
Human Resources
& Fish, LLP, President of
EDUCATION: BA
EDUCATION: Bachelor of Arts,
with honors in political
political science, Davidson
science from
mentee.
of Whether
my career, formal ormany
I’ve watched informal, theseleaders
different relationships have
in my firm, Wellesley College; JD from Boston University School of Law
given me valuable
profession, industryexperiences and insights
and community who thathavehave allowed
helped me University; JD from the University of Connecticut
FIRST JOB: Research Assistant
me to personally
grow grow and advance in a companyBythat
and professionally. offers
their tremendous
example, they READING:
FIRST JOB:God is Not Great: How Religion Poisons Everything,
Waitress
opportunities
were and remain andmywonderful
teachers, challenges.
whether I know them personally by Christopher Hitchens; Presidential Courage: Brave Leaders
and How They Have Changed America, 1789-1989, by Michael
READING: A Thousand Splendid Suns, by Khaled Hosseini
or not.
From these experiences, I have gleaned several key lessons Beschloss; How Doctors Think, by Dr. Jerome Groopman
I believe PHILOSOPHY: Do the right thing. This one phrase the
that have that some me
prepared of the most
well formeaningful
the business examples
world.ofI lead-
have PHILOSOPHY: Make Each Day Count.
standard by which one should expect to be judged and the
ership, success and achievement
included some of the lessons below: are those that surround us in core value for which I aspire to be known.
FAMILY: Husband, Michael; a son,17; and a daughter,14
our daily lives, but are often easily overlooked or forgotten. FAMILY: Parents, siblings and 101-year-old Grandmother (who
1. Fully understand your customers’ requirements. We have is a survivor of the Armenian Genocide)
For example, I have been blessed to be loved and supported INTERESTS: Reading, sports and cooking
jobs only because we have customers, and everyone has a INTERESTS: Reading, movies, shopping, politics, pop
by a wonderful family who always inspire me and who taught
customer. Ask them what they want, deliver your product or culture, yoga, pilates, golf, spa treatments
FAVORITE CHARITY: Swim Across The Sound, St. Vincent’s
me, by their words and deeds, that success and achievement FAVORITE CHARITIES: John Gerald Ajemian Charitable
service on time, and make sure it meets or exceeds their
are all about character, doing the right thing and recognizing Medical Center,
Foundation, Bridgeport,
HomeStart, CREWConn.
Foundation
expectations.
2. Continually improve your processes and performance.
In addition, I’ve been lucky to benefit from colleagues who 5. this
Seekisout
moreandimportant than the actual
accept challenging roles outcome of any
and develop particular
a portfolio of
Distinguish yourself and your group by striving for excel-
offered help when I needed it most, mentors who guided and decision.
accomplishments. Achieving results is valued and will position
lence. You’ll satisfy your customers, and you’ll find tremen-
motivated me and friends who provided unconditional love • Be
youhonest and straight-forward.
for greater responsibility. Don’tRecognize that that there
ever underestimate whatareyou
dous personal satisfaction along the way.
and support. These types of individuals and relationships times you will need
can accomplish and to deliver
have bad news
confidence in or sayability
your no, andto that
moveyou
to
3. Know your
strengthen business. Understand
us, encourage us and enable yourus product, your what
to accomplish mar- must do so gracefully and directly.
new and exciting opportunities.
weket, your
could notcompetition and how your organization supports
achieve by ourselves. • Being a great team leader doesn't mean that you always have
and advances business imperatives. Thenrolework together with 6. to
Enjoy what
be the staryou do. In business, we spend the majority of our
player.
By watching and learning from such models, I have
others inthese
the organization andguide
drivemyforprofessional
success. day at iswork.
• There Be sure to
no substitute fordo somethinghard
competence, you work
absolutely
and love, be
developed principles that life:
committedpreparation.
thorough to continual growth and learning, and foster a
•4. Embrace
Hire people better than
flexibility yourself.
and the need toIt manage
makes your job much,
change. culture that Everyone's
encouragestime a positive
much easier and allows you to focus on strategic initiatives. • Be concise. is at aworking
premium. environment.
Make sure that
Nothing stays the same for long.
you get to the point and that your
7. Remember that life exists well beyond work,comments addandvalue.
prioritize
Having topthe
• Recognize talent allows organizations
importance to thrive. Often,
of building consensus.
• Never compromise
accordingly. There isyour principles.
no one Your reputation
single formula is priceless
for achieving work-
and irreplaceable.
life balance. You must be prepared, create a strong support
COMPANY: Pratt & Whitney • Determine what is important, focus on those
network, prioritize, communicate openly, and priorities and let
be flexible.
HEADQUARTERS: Hartford, Connecticut go of the rest.
The foundation for these seven valuable lessons was built
www.pw.utc.com
WEB SITE: through my mentoring relationships, and has formed the basis of
BUSINESS: Aerospace how I approach
client work each and every day.
or organization.
2006 REVENUES: $11.1 billion • Never hesitate to ask for help or forget the people who were
EMPLOYEES: 38,400 responsibility to reach out and support others.
PDJ
Strengthening Our
Communities Through
Connections
Comcast is proud to be recognized for our commitment to diversity. We have been recognized by
Diversity Inc. has named Comcast as one of the Top 50 Corporations for Diversity, and several leading
diverse publications have heralded Comcast as a "best place to work." We are the nation’s leading
provider of cable, entertainment and communications products and services, and we know that creating
opportunities for the communities we serve goes hand in hand with the success of our business.
Comcast congratulates its own Karen Dougherty Buchholz for being featured in the
6th Annual Women to Watch issue of the Profiles in Diversity Journal.
To learn more about our commitment to diversity, go to www.comcast.com/diversity

“My success became less about me and

more about my team.”
Andrea Assarat
NUTTER McCLEN
GNEN
ENE R&
A LF IESLHE,CLTLRPI C/
W
G erowing
all know
business,
up in
that
Thailand,
leadership
professional
porate executive.
I never
Yet, Igroups
matters,
imagined
whether
or nonprofits.
have spent
myself
most of my
in government,
During
a future cor-
adult the
life course
work-
NAME:
TITLE: General Manager—Global
ANDREA ASSARAT Business Development
TITLE: SENIOR MANAGING DIRECTOR-EQUITY, GE
EDUCATION: BA in English from Yale; MBA from Harvard
COMMERCIAL FINANCE
of
ing in business. It has been an enriching experience, andfirm,
my career, I’ve watched many different leaders in my if I JOB: During
EDUCATION:
FIRST BA college, worked
IN ENGLISH for the
FROM U.S. MBA
YALE, Embassy
FROMin
profession, industry and community who have helped me HARVARD
had to give advice to young women, I would say the follow- Thailand interviewing and processing applications for refugees
grow personally and professionally. By their example, they FIRST JOB: DURING COLLEGE, WORKED FOR THE
ing: work hard and build expertise, seek challenging opportu- from Southeast
U.S. EMBASSY AsiaINseeking asylum
THAILAND in the United States
INTERVIEWING AND PRO-
were and remain my teachers, whether I know them personally CESSING APPLICATIONS FOR REFUGEES FROM
nities,
or not.hire and motivate the best, and work for a company READING: Interpreter
SOUTHEAST of Maladies,
ASIA SEEKING by Jhumpa
ASYLUM Lahiri
IN THE UNITED
STATES
that values that
I believe you.some of the most meaningful examples of lead- PHILOSOPHY: Excel at whatever you do.
READING: INTERPRETER OF MALADIES BY JHUMPA
ership, success and achievement are those that surround us in LAHIRI Married with two daughters (2 and 4)
FAMILY:
I was an English major in college who landed my first job
our daily lives, but are often easily overlooked or forgotten. PHILOSOPHY: EXCEL AT WHATEVER YOU DO
on Wall Street. Unlike most of my peers, I had no formal INTERESTS: Reading, travel, swimming
For example, I have been blessed to be loved and supported FAMILY: MARRIED WITH TWO DAUGHTERS (2 AND 4)
training in finance
by a wonderful or accounting.
family who always Iinspire
studied
mehardandtowhocatch up,
taught FAVORITE CHARITIES:
INTERESTS: Multiple
READING, Sclerosis
TRAVEL, Society, educational
SWIMMING
sought
me, by atheir
variety of jobs
words and to enhance
deeds, that my skills,and
success andachievement
focused on and youth organizations
FAVORITE CHARITIES: MULTIPLE SCLEROSIS SOCIETY,
EDUCATIONAL AND YOUTH ORGANIZATIONS
building
are expertise
all about around
character, investing.
doing the rightThis
thingexpertise gave me
and recognizing
confidence, especially when we had to make difficult judgment
In and
calls addition,
duringI’ve beeneconomic
tough lucky to periods.
benefit from colleagues who this is more important than the actual outcome of any particular
Looking
meback, I learned theprovided
most when I was the most
motivated and friends who unconditional love • BeAs my responsibilities
honest grew, I came
and straight-forward. to realize
Recognize that that I could
that there arenot
challenged.
and support.I inherited
These typesa portfolio of distressed
of individuals investments,
and relationships know or do everything myself. My success became less aboutyou
times you will need to deliver bad news or say no, and that me
strengthen us, encourage must do so gracefully and directly.
primarily companies that us
hadand enable
been us toduring
funded accomplish what
the peak of and more about my team. I had to provide the mission and the
the market. My mandate was to stop the losses. What seemed oversight
By watching and learning from such role models, I have to be theand starcreate
player.the environment where they could excel. I
to be an impossible task turned out to be one of the best learn-
developed these principles that guide my professional life: •gave the team
There is no asubstitute
lot of independence to dohard
for competence, theirwork
job and
andgave them
ing experiences. We had to reinvigorate management, build thethorough
limelightpreparation.
in front of management. I was fortunate to have a
•consensus
Embraceamongst
flexibilityinvestors,
and the need to manage
and fix businesschange.
models. With •good
Be concise.
team thatEveryone's
did not lettime
me isdown.
at a premium. Make sure that
hard work and luck, we ended up making money. you get to the point and that your comments add value.
• Recognize the importance of building consensus. Often, Finally, I work for a company
• Never compromise your principles.that
Yourvalues diversity.
reputation GE has
is priceless
and irreplaceable.
reached out to me on numerous occasions as a woman and as a
HEADQUARTERS: Boston, Massachusetts •minority
Determine what that
to ensure is important,
I have thefocus on thoseexposure
appropriate prioritiesand
andcareer
let
go of the rest.
COMPANY: General Electric opportunities. I would encourage others to seek corporations that
HEADQUARTERS: Fairfield, Connecticut similarly value a diverse workforce as a competitive advantage.
WEB SITE: www.ge.com client or organization.
BUSINESS: Diversified industrial and financial corporation

EMPLOYEES: Over 300,000 responsibility to reach out and support others.
PDJ
“Be in the moment—and set some

boundaries.”
Marylou Y. Bailey
N U T T E R M c C L E N N E N &AFCI C
SEHN
, T
LULP
R E/
WB eeing
all know
business,
a good thatleader
there are professional
leadership
a handful of
is an ongoing
groups
matters, quest.
staple
whether
or ingredients
However,
nonprofits. During
in government,
in the the
I think
recipe
course
for
TITLE: Global
TITLE: Partner
Commercial
Life
Industry
NutterManaging
McClennen
Director,
& Fish,Health
LLP, President
Science Real Estate Women (CREW) Network
& of
EDUCATION:
EDUCATION: BA with of
University honors
NotreinDame,
political
BBAscience
and from
of
success,
my career,
whichI’ve I’ve
watched
shared many
over the
different
years leaders
with professionals
in my firm, Wellesley College;
Concentration in MISJD from Boston University School of Law
profession,
that I’ve mentored.
industry and community who have helped me FIRST JOB: Research Assistant
FIRST JOB: Nursing home, food coordinator
grow personally and professionally. By their example, they READING: God is Not Great: How Religion Poisons
Figure out your passion—and use it to inspire yourself READING: The Memoirs of Paula Deen, famous Southern
Everything, by Christopher Hitchens; Presidential Courage:
were and remain my teachers, whether I know them personally cook, andLeaders
Brave the latest
andCarl
How Hiassen novelChanged America, 1789-
They Have
and others. This requires being open to various experiences
or not. 1989, by Michael Beschloss;
PHILOSOPHY: Find out what “floats How Doctors Think,
your boat” andbytake
Dr.
and intuiting what you really care about. This “passion” Jerome Groopman
I believe that some of the most meaningful examples of lead- charge of your life so that you spend time on those things at
gives you the extra energy to excel and provides an authentic work, home and play.
PHILOSOPHY: Do the right thing. This one phrase the
ership, success and achievement are those that surround us in standard by which one should expect to be judged and the
basis from which to motivate others. Once you find it, let oth- FAMILY: My husband Jim, our two Rat Terriers, and a large
our daily lives, but are often easily overlooked or forgotten. core value for which I aspire to be known.
ers know. Good leaders get it—and know they get the best extended family, that includes 18 nieces and nephews
For example, I have been blessed to be loved and supported FAMILY: Parents, siblings and 101-year-old Grandmother
results from people by helping them apply their passion to INTERESTS: I enjoy
(who is a survivor fly Armenian
of the fishing, sailing, canoeing, white water
Genocide)
by a wonderful family who always inspire me and who taught rafting, renovating and decorating my historic bungalow and
INTERESTS: Reading, movies, shopping, politics, pop
the business. cooking. I’m also verygolf,
interested in developing the next gener-
me, by their words and deeds, that success and achievement culture, yoga, pilates, spa treatments
ation of women leaders and entrepreneurs and am active in a
Think
are all aboutofcharacter,
your roledoing
model theasright
a mosaic
thing andand recognizing
a work in FAVORITE
number CHARITIES:
of Accenture Johnand
training Gerald Ajemian
mentoring Charitable
venues for this.
progress.
that My role
kindness model is a mosaic of attributes, rather than
matters. FAVORITE CHARITY: Tampa’s Lowry Park Zoo, particularly its
a copy of one person.
In addition, I’ve been Growing
lucky up, I admired
to benefit from thecolleagues
drive andwho dis- Florida manatee hospital and conservation programs
this is more important than the actual outcome of any particular
ciplinedhelp
offered risk-taking
when Iof my father,
needed while
it most, concurrently
mentors marveling
who guided and decision.
at the grace and organizational skills of my
motivated me and friends who provided unconditional lovemother, who kept
• Be honest and straight-forward. Recognize that that there are
our household
and of nine types
support. These running
of smoothly.
individualsI continue to update
and relationships business and will
times you whatneed
motivated them.
to deliver badThis
newshelped
or say me
no, formulate
and that youmy
my model and seek to adopt certain behaviors
strengthen us, encourage us and enable us to accomplish that fit my over-
what must term
longer do so charter.
gracefullyHaving
and directly.
a charter can help you navigate
all style.
we could not achieve by ourselves. •through
Being this quarter’s
a great challenges
team leader andmean
doesn't daily that
demands; it also have
you always enables
ByEnvision
watching andcareer
learning from such youtoto
beask
thefor
starand
player.
receive constructive help along the way.
your as a journey androle
havemodels,
in mindI more
have
developed these principles that guide my professional life: • There is no substitute for competence, hard work and
than the next weigh station. I have always had a vision for my Be in preparation.
thorough the moment—and set some boundaries. I try to
•career that looked
Embrace welland
flexibility beyond the next
the need move. change.
to manage I’ve made good immerse myself in what is in front of me, even though I need
useNothing stays interactions
of informal the same for with
long.senior leaders several steps to you
switch
get gears
to theoften.
pointAtand work,
thatbeing in the moment
your comments means focus-
add value.
•ahead of me to
Recognize theunderstand
importancewhat was on their
of building minds Often,
consensus. about our ing on individual employee interactions, having time to reflect
quietly on a client’s problem from their point of view,
and irreplaceable.
COMPANY: Accenture
HEADQUARTERS: New York, New York •digging into the
Determine whatdetails and askingfocus
is important, questions when
on those a lot is and
priorities at stake,
let
and generally
go of the rest.giving things my full attention (rather than multi-
WEB SITE: www.Accenture.com
BUSINESS: Accenture is a global management consulting, •tasking with cell
Understand and
that youemail
don'toverload).
have to win In every
my personal
point inlife,
a I take
technology services and outsourcing company. Committed negotiation—just
fabulous “adventurethe points that
vacations” withare my
mosthusband
important andto your
dogs—
to delivering innovation, Accenture collaborates with its clients client or organization.
to help them become high-performance businesses and the farther off the beaten path the better! And I really do turn off
governments. •work
Never hesitate to ask for help or forget the people who were
then.
REVENUES (AS OF AUGUST 31, 2006): $16.65 billion willing to offer you guidance. Likewise, never forget your
EMPLOYEES: More than 152,000 in 49 countries
responsibility to reach out and support others.
PDJ
“Believe in yourself and make sure you

have a support base.”
Janet P. Baker
N U T T E R M c C L E N N E N & F I S H , L L P / C R E W ANFE
LTAW
COIN
RCK
W
C elimbing
all knowthe
business,
thatcorporate
climbing professional
leadershipladder
it with a nice,groups
matters,
new pair
is hard
whether
or nonprofits.
enough—let
in government,
of heels. Well,
During
thatthe
alone
is course
exactly
Partner
Senior Vice
TITLE: Nutter
President
McClennen
and Director,
& Fish, LLP,
Client
President
EDUCATION: BS in management and Master’s in human
Servicesof
EDUCATION: BA with from

resource management honors in University
Troy political science from
of
whatmyIcareer,
did with
I’ve the
watched
guidance
manyofdifferent
great mentors.
leaders inThey
my firm,
have Wellesley College; JD from Boston University School of Law
FIRST JOB: At 12, I became a full service gas station atten-
profession,
been the sounding
industryboard
and ascommunity
well as the sound
who haveof reason
helped forme
me dant
FIRST in JOB: Research Assistant
the family-owned business. In the early 1960s, gas was
grow
as I’vepersonally
worked to and achieve
professionally.
professional By
andtheir
personal
example,
growth.they 27 cents a gallon and that price included checking the tire
READING: God is Not Great: How Religion Poisons Everything,
pressure, washing the windows
by Christopher Hitchens; Presidential and examining underLeaders
Courage: Brave the hood.
were and remain my teachers, whether I know them personally and How They Attitude is Everything,
Have Changed by Keith
America, Harrell and
1789-1989, the Bible
by Michael
I began my career as a 12-year-old bookkeeper/station READING:
or not. Beschloss; How Doctors Think, by Dr. Jerome Groopman
PHILOSOPHY: Trust in the Lord with all your heart and lean
attendant at my family’s full-service gas station. The transition
I believe that some of the most meaningful examples of lead- not on your ownDo
PHILOSOPHY: the right thing.
understanding. This one 3:5
—Proverbs phrase the
over time to senior-level executive placed me in the paths of standard by which one should expect to be judged and the
ership, success and achievement are those that surround us in FAMILY: Husband, a daughter, seven grandchildren, one
some wonderful mentors who helped me achieve the growth core value for which I aspire to be known.
great-grandchild
our daily lives, but are often easily overlooked or forgotten. FAMILY: Parents, siblings and 101-year-old Grandmother (who
needed to succeed in the corporate environment. INTERESTS: Singing in the church choir and watching football
is a survivor of thewho
Armenian Genocide)
For example, I have been blessed to be loved and supported with my husband is a diehard NFL fan.
by a As a mentor
wonderful and who
family mentoree,
alwaysyou mustmebeand
inspire self-aware and
who taught FAVORITE CHARITIES: Any organization that is committed to
culture, the
yoga, pilates, golf, spa are
treatments
knowbyyour areas of improvement. To maximize theachievement
potential of helping youth realize there options and they have a
me, their words and deeds, that success and bright futureCHARITIES:
FAVORITE ahead of them. John Gerald Ajemian Charitable
mentors, surrounding yourself with others you can
are all about character, doing the right thing and recognizing trust and Foundation, HomeStart, CREW Foundation
respect
that is key.matters.
kindness These individuals can be in the community,
church,
In addition, I’vefield
or career beenthat youtoaspire
lucky to tap
benefit frominto.
colleagues who • this is more
People who important than the
want to mentor actual outcome of any particular
you.
offered help when Ifostering
I recommend needed itrelationships
most, mentors
withwho guided
more than and
one decision.
motivated me and friends who provided unconditional love • People who have your best interests at heart.
mentor so you can develop in several areas. For example, if • Be honest and straight-forward. Recognize that that there are
and support.
you need publicThese types
speaking of one
skills, individuals and relationships
of your mentors should be times you will need to deliver bad news or say no, and that you
strengthen must do soasgracefully
Today, a mentor,andthedirectly.
question I am most often asked is
experienced in that area; if you lack computer skills, seekwhat
us, encourage us and enable us to accomplish out
we could not •“How
Beingcana great
I get team leader
the job you doesn't meanbest
have?” The thatadvice
you always haveis:
I can give
someone whoachieve by ourselves. computer whiz. I describe
is an accomplished
By watching and as:
learning from such role models, I have to be the star player.
exceptional mentors • Be willing to start wherever you are and be the best at what
• People who are honest. you’re doing.
• Be concise.
Focus Everyone's
on your time isnot
own progress, at aother
premium. Make
people’s sure that
progress.
• Nothing
People you respect.
stays the same for long.
you get to the point and that your comments add value.
• Recognize the importance of building consensus. Often, • Work hard and seek out opportunities to increase your job
knowledge.
and irreplaceable.
COMPANY: Aflac, Inc.
• Determine what is and
Believe in yourself important, focus
make sure youonhave
those prioritiesbase.
a support and let
HEADQUARTERS: Columbus, Georgia go of the rest.
WEB SITE: aflac.com • Always focus on what you can give back.
BUSINESS: Voluntary benefits sold at the worksite negotiation—just
Even though I can the change
points that
tires are
andmost
oil, Iimportant
don’t havetothe
your
exact
2006 REVENUES: $14 billion formula for success. I do, however, believe that acquiring capable
•mentors
Never and
hesitate to askthe
returning for favor
help or forget theprofessionals
to aspiring people whodoeswerehelp
EMPLOYEES: 4,700 corporate headquarter employees and willing to offer you guidance. Likewise, never forget your
69,000 field force agents everyone make ittotoreach
responsibility the top.
out and support others.
PDJ
I never imagined I’d find myself
saying the words “career” and “love”
in the same sentence.
But at Hallmark, I do it all the time. Here, I feel empowered
as a Latina and as editorial director for Sinceramente Hallmark,
our Spanish-language card line, to infuse all I do
with the passion and substance of my heritage.
At Hallmark we have one purpose—to enrich people’s lives.

But I didn’t know that in fulfilling that purpose,
my life would also be enriched in so many ways. So now I can
truly say that meaningful work and purposeful life
come together for me every day. And I can also say that at
Hallmark— and in Kansas City—I’ve found my home.
arlette torres – editorial director
l i v e y o u r pa s s i o n . l o v e y o u r w o r k .
FOR MORE INFORMATION ON HALLMARK CAREER OPPORTUNITIES, VISIT WWW.HALLMARK.COM/CAREERS.

© 2007 hal lmar k cards, inc.
“Nothing brings me more satisfaction

than seeing coworkers I’ve mentored
build impressive careers.”
Carol Barber
NUTTER McCLENNEN & FISH
B,E L
RLNPA/R C
D RHEO
W DE
NSE T
GWROU
RPK
W
W ehen
all know
I was asked
that leadership
to write thismatters,
essay, whether
I began in to wonder
business, professional groups or nonprofits. During the courseI
characteristics these trusted advisors had in
government,
common.
what
So,
TITLE: Partner
Executive Nutter
Vice McClennen
President & Fish, LLP, President of
EDUCATION: College drop-out after two years
conducted a little research, contacting colleagues, many of EDUCATION: BA with honors in political science from
of my career, I’ve watched many different leaders in my firm, Wellesley
FIRST Part-time
College;
JOB: JD from auditor
Bostonof long-distance
University Schooltruck
ofdriver
Law
whom are great mentors themselves, and posing this question:
profession, trip records
JOB:(Ryder)
What makesindustry
someoneand community
an effective mentor?who have helped me FIRST Research Assistant
grow personally and professionally. By their example, they READING: Collapse,
God is NotbyGreat:
JaredHow Diamond; Slaves
Religion in the
Poisons Family,
Everything,
My colleagues described effective mentors as: Christopher
by Edward Ball Hitchens; Presidential Courage: Brave Leaders
were and remain my teachers, whether I know them personally and How They Have Changed America, 1789-1989, by Michael
KNOWLEDGE BEARERS/SHARERS. Many mentioned that
or not. PHILOSOPHY:
Beschloss; How Comfort the afflicted;
Doctors Think, afflict the
by Dr. Jerome comfortable
Groopman
mentors’ knowledge is indisputable and encompasses profes- (Translation: question everything/challenge
the status quo).
I believe that some of the most meaningful examples of lead-
sional know-how and an understanding of their company’s standard by
FAMILY: which one
Husband, Bill;should expectdaughters,
two married to be judged andand
twothe
grand-
ership, success
landscape, and and
culture, achievement are those thatThey
political eccentricities. surround us in
are openly core value for
daughters. I’mwhich I aspire
fortunate to be
to still known.
have my parents, plus many
generous
our with but
daily lives, advice
are to helpeasily
often others achieve their
overlooked professional
or forgotten. FAMILY: Parents,
aunts, uncles siblings and
and cousins, and my101-year-old
dear sisterGrandmother (who
and her family.
goals
Forand avoid pesky
example, I havelandmines
been blessedalongtothebe way!
loved and supported is a survivor of the Armenian Genocide)
INTERESTS: Spending time with my family, interior decorat-
by a wonderful family
CHEERLEADERS. Mentors whoarealways inspire me
optimistic and who
realists; they taught
know ing, cooking,
culture, yoga,tennis,
pilates,bridge,
golf, spawriting and Scrabble
treatments
nothing
me, is perfect
by their wordsbutand exude thethat
deeds, sensesuccess
that itand
can achievement
be. With an FAVORITE CHARITIES: Smile Train and Habitat for Humanity
John Gerald Ajemian Charitable
exceptional
are all aboutability to spot
character, potential
doing in others,
the right thingan andeffective men-
recognizing Foundation, HomeStart, CREW Foundation
tor always addresses mentee struggles with honesty, respect and
that kindness
a positive matters.
outlook.
In addition, I’ve been lucky to benefit from colleagues who this is more important than the
WINNERS IN WORK AND LIFE . Many
actualofoutcome
my colleagues felt that
of any particular
EXPERIENCED EXPLORERS. Mentors have “been there, done
offered help when I needed it most, mentors who guided and effective mentors are never too busy to spend time helping others.
decision.
that, and have the t-shirt.” They can provide road maps with
motivated No question their success on the job is probably part of company
clear routesme and friends
between points who
A and provided
B. Everyunconditional
encounter with lovea • Be honest and straight-forward. Recognize that that there are
lore, butyou
times they’re also torespected
will need deliver badfornews
having achieved
or say no, andathathealthy
you
mentee
and is an opportunity
support. These typesto of listen, empathize,
individuals andachieve mutual
relationships
balance, and might be the first
must do so gracefully and directly. to suggest, “Why don’t you take a
understanding
strengthen and create us
us, encourage newandpossibilities.
enable us to accomplish what few days off?”
we could not achieve by ourselves.
TRUSTWORTHY CONFIDANTS. Perhaps the most important • Being a great team leader doesn't mean that you always have
aspect of a mentoring
By watching relationship
and learning from issuchtrust. Effective
role models,mentors
I have
BIGto PICTURE
be the star player. . Most saw managers as focused on the
THINKERS
day-to-day, while mentors focused on the larger landscape and
shun taking credit for mentees’ achievements. Theylife:
refrain •theThere is no substitute for see
competence,
developed these principles that guide my professional greater good. Mentors the futurehard work and
in talented people and
from passing judgment, taking sides and spreading gossip. thorough preparation.
nimbly cross reporting lines to help improve performance in any
•They are respected
Embrace for the
flexibility and maintaining
need to manage strict change.
confidentiality
•functional
Be concise.area.
Everyone's time is at a premium. Make sure that
regarding
Nothingsensitive
stays thecompany
same formatters.
long.
you get to the point and that your comments add value.
IN CONCLUSION … This exercise helped me understand that striving
• Recognize the importance of building consensus. Often,
•to Never
be an compromise
effective mentoryour brings
principles.
valueYour reputation
to my company’sis priceless
greatest
andour
asset, irreplaceable.
people. Nothing brings me more satisfaction than seeing
COMPANY: Bernard Hodes Group •coworkers
Determine I’vewhat
mentored build impressive
is important, careers.
focus on those I hopeand
priorities they’ll
let
HEADQUARTERS: New York, New York share their experiences
go of the rest. with others, and find out for themselves just
how rewarding mentoring can be!
WEB SITE: www.hodes.com • Understand that you don't have to win every point in a
BUSINESS: Recruitment advertising and communications client or organization.
2006 REVENUES: N/A (Hodes is a member of Omnicom
Group, which reported $11.4 billion in revenue for 2006) willing to offer you guidance. Likewise, never forget your
EMPLOYEES: 800 globally responsibility to reach out and support others.
PDJ
I N T E G R AT E D T A L E N T S O L U T I O N S
Talent Matters.
Carol Barber
Executive Vice President
Bernard Hodes Group
It takes talent to find talent.

Meet Carol Barber, Executive Vice President of Bernard Hodes Group and a Woman Worth Watching.
Carol represents what makes Bernard Hodes Group so special – a commitment and dedication to diverse
talent. 64% of our employees are women. So our clients know that when we offer solutions like Diversity
Recruitment and Training it comes from more than research studies, but personal experience. Because
Managing Workforce Talent Matters, whether it’s the many faces of your organization, or the team helping you to find them.
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Recruitment Marketing Sourcing/Response Management Hiring Process Re-engineering Staffing Technology
“Leadership requires us to break

old paradigms that have historically
gotten in our way.”
Janet Barnard
N U T T E R M c C L E N N E N & F I S HC
, O
LLXPC/OC
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EWU NN
ICEAT
T WI O N
RKS
A
W elthough
all know
business,
homogenous
I grew
that leadership
professional
up in an matters,
as any, my groups
area of the
parents
whether
or nonprofits.
country
instilled some
in government,
During
that was as
of my
the deepest
course
TITLE: Partner
TITLE: Vice
Commercial
Northern
Nutter McClennen
President
Real Division
Virginia
& Region Manager,
Estate Women (CREW) Network
EDUCATION: BA with honors in political science from
of
motivations
my career,about
I’ve watched
diversitymanyand different
inclusion.leaders
Theyin instilled
my firm,a EDUCATION: University of Nebraska, Lincoln
Wellesley College; JD from Boston University School of Law
profession,
tremendous industry
work ethic andand community
the expectation
who havethat helped
I couldme do FIRST Beatrice Construction
JOB: Research
FIRST JOB: Assistant Company
grow
anything personally
I set myand mind professionally.
to. By their example, they READING: God
READING: The is
Question Behind
Not Great: Howthe Question,
Religion by Everything,
Poisons
were All andthree
remainofmy by Christopher
John G. Miller Hitchens; Presidential Courage: Brave Leaders
myteachers, whethernone
older sisters, I know of them
whom personally
initially and How They Have Changed America, 1789-1989, by Michael
or not.
attended college, settled in the DC area, taking jobs with the PHILOSOPHY:
Beschloss; Maximize
How Doctors use by
Think, of my talents and
Dr. Jerome the talents of
Groopman
those who I influence to leave the world in
a better place than
I believe
federal that some ofComing
government. the mostfrom meaningful examples
a country highofschool
lead-
Istandard
found it.by which one should expect to be judged and the
ership, success and achievement are those
where 20 students comprised a large graduating class, they that surround us in core value for which I aspire to be known.
FAMILY: My husband, Bryan, and I have two grown
our daily much
traveled lives, but are often
further thaneasily
the overlooked
physical 1300or forgotten.
miles from daughters Parents, siblings and 101-year-old Grandmother (who
FAMILY:
For example, I have been blessed to be loved and supported is a survivor of the Armenian Genocide)
Nebraska for this journey. What does all of this have to do with INTERESTS: Mentoring, reading, golf, interior decorating,
by a wonderful
diversity family who
and inclusion? Noalways
matterinspire me and
your race, who or
gender taught
eth- traveling, live spectator
culture, yoga, sports
pilates, golf, spa of any kind
treatments
me, by their words and deeds, that success
nic background, to succeed, you have to first believe to and achievement FAVORITE CHARITIES: John
FAVORITE CHARITIES: DillerGerald
Community
AjemianFoundation
Charitableand
are
youall about character, doing the right thing and recognizing
can. Foundation,
Lutheran HomeStart,
Family Service CREW Foundation
that In kindness matters.
the early 80s, my husband and I bought a farm and
In addition,
began a joint farmingI’ve beenoperation
lucky to benefit
with my from colleagues who
father-in-law. An this is moreUtilizing
maximized. importantthem than properly
the actualallows
outcomeus oftoany
be particular
effective,
offered help when I needed it most,
economic slump and high interest rates forced us to mentors who guided and
abandon decision.
because we’re engaging in things that are energizing to us. We’re
motivated
that dream.me Weand movedfriends who provided
to Macon, Georgia,unconditional
to begin my new love •enjoying
Be honestthe and straight-forward.
proper alignment of talentRecognize that that there are
with activity.
and support. These types of individuals
career in cable television. There we experienced for the firstand relationships times you will need to deliver bad news or say no, and that you
Mentoring
must is an excellent
do so gracefully tool to help our children and young
and directly.
strengthen
time some us, encourage
of the remnants us of
andintolerance,
enable us to accomplish
centuries old, what
with professionals find that inner talent and passion. Mentoring minor-
two young children in tow. itytoand
be female
the starprofessionals—some
player. of whom are hesitant to pursue
As we moved about the country, I learned that to succeed, their talents because they may not readily see people like them-
we must make our own way. I have long believed that one selves in successful
thorough leadership positions—is incredibly powerful. As
preparation.
•mustEmbrace
earn flexibility and the need to manage change. a• female leader in Cox, I’vetime
beenis fortunate to receive
respect, responsibility, recognition, and reward, Be concise. Everyone's at a premium. Makesuchsureguidance
that
Nothing stays the same for long. from
whatever your definition of success is. Closely related, I believe youother
get tosuccessful
the pointrole
andmodels,
that your including
commentsmyaddcurrent manager,
value.
•thatRecognize
we’re all the importance of building
talents consensus. Often,
blessed with certain that are meant to be •JillNever
Campbell.
compromise your principles. Your reputation is priceless
and irreplaceable.
Leadership requires us to break old paradigms that have
COMPANY: Cox Communications (Northern Virginia Division) •historically
Determine gotten
whatinis our way. In focus
important, our work place priorities
on those today, each oflet
and our
go ofmembers
team the rest. seeks out the voices needed at the table. This
HEADQUARTERS: Atlanta, Georgia
WEB SITE: ww.cox.com/fairfax •requires
Understand
growing thatoryou don't have
searching out to win every
leaders with point in a we’ve
perspectives
BUSINESS: Communications and Entertainment notnegotiation—just
had in the past;thenot points that are
a simple most
task. It important to your
is our responsibility
2006 REVENUES: Private company
to create an environment for all the voices to be heard, to be ful-
filled, and,to yes,
willing offertoyou
have a desireLikewise,
guidance. to stay and
nevergrow inyour
forget their own
EMPLOYEES: 1,000 employees in Northern Virginia, the
operation Ms. Barnard oversees. leadership journeys.
PDJ
“Don’t believe any person who says you

have to give up one thing for another.”
Candice R. Barnhardt
N U T T E R M c C L E N N E N & F I S H , L L P / C R EN
WAT
NIE
OTN
W WOI R
DKE
WT eapping
all know
business,
provide you
intothattheleadership
professional
expertise ofmatters,
successful
whether
groups or nonprofits.
with guidance,
female
motivationDuring
in government,
mentors can
the course
and fellowship.
TITLE: Partner
Chief Diversity
Nutter McClennen
Officer
FIRST JOB: My first paying job was as a car-hop, but I didn’t
EDUCATION:
have BA with
roller-skates. honors
My first in political
professional jobscience
was asfroma finance
of my career, I’ve watched many different
Throughout my career I have been fortunate to have had leaders in my firm,
men- Wellesley with
College;
manager a carJDdealership.
from Boston University School of Law
profession,
tors who helped build something within me. It helped me
industry and community who have helped me FIRST JOB: Research Assistant
READING: The Millionth Circle, by Jean Shinoda Bolen;
grow
focus personally
on what I neededand professionally.
to do and do By their example,
it successfully. they
Through The God is Not
Gift of Change,
READING: Great: How
by Marianne Religion Poisons Everything,
Williamson.
were by Christopher Hitchens; Presidential Courage: Brave Leaders
these and remain my teachers, whether I know my themownpersonally and How They Have Changed America,mother’s
PHILOSOPHY: My philosophy is my legacy. She
important relationships and through experi- 1789-1989, by Michael
or not. instilled in me
Beschloss; Howa fundamental
Doctors Think, belief that
by Dr. every Groopman
Jerome human being
ences, I have learned many valuable lessons. has a right to be treated with dignity and respect and have
I believe that some of the most meaningful examples of lead- PHILOSOPHY: Do the right thing. This one phrase the
who theyby
standard arewhich
uniquely
one honored. This belief
should expect to be has guided
judged andmythe
ership,
RECOGNIZE successAND and achievement
HONOR are those that
YOUR ABILITIES. Corporations
surround uswerein career
core choices
value and how
for which I do to
I aspire mybe work.
known.
designed
our for men,
daily lives, but arebyoften
men.easily
I don’t believe orit forgotten.
overlooked was done to FAMILY: Husband,
FAMILY: Steve; 13-year-old
Parents, siblings son and
and 101-year-old a
Grandmother (who
For example, I have been blessed to be loved and supported 15-year-old
is a survivordaughter.
of the Armenian Genocide)
exclude women, but because the workforce was predominantly
INTERESTS: Gardening
INTERESTS: and reading.
Reading, movies, I am also
shopping, a workout
politics, pop fanatic.
by a wonderful
male, it created family
a needwho always inspire
for women me and change
to sometimes who taught
how culture, yoga, pilates, golf, spa treatments
FAVORITE CHARITIES: One of my primary charities is my
me, by their words and deeds,
they operated in the corporate environment. that success and achievement FAVORITE CHARITIES: John Gerald Ajemian Charitable
church. I also support Compassion International. I am inclined
are all Foundation, HomeStart, CREW Foundation
Weabout
needcharacter,
to createdoing the right that
organizations thingare andinclusive
recognizing
and toward charities that work for children.
work for everyone. We must come to the place where we honor
In addition, I’ve been lucky to benefit from colleagues who this is more important than the actual outcome of any particular
those natural gifts and what individuals can bring to the table.
When we pay attention to that, we give way to the power to BREAK DOWN YOUR OWN BARRIERS. There are moments when I
motivated me and friends who provided unconditional love •find
Bemyself
honestthinking
and straight-forward. Recognize
make the right changes and truly create opportunities. that I am not big enoughthat that there
for what I am are
being
and support. These types of individuals and relationships times you will need to deliver bad news or say no, and that you
called to do. By not trusting my
must do so gracefully and directly. mind and my heart, I get in my
strengthen
DON’T BELIEVE us, encourage
ANY PERSON us and
WHO enable
SAYS us
YOU to HAVE
accomplish
TO GIVE what
UP

ONE THING FOR ANOTHER. There are always choices and there
•own wayaand
Being create
great teambarriers for myself.
leader doesn't mean that you always have
to Through
be the starmy player.
faith, I am able to break down those barriers.
are By watching
always and but
trade-offs, learning
there from suchthat
are some rolejust
models, I have
don’t have to
developed these principles that guide my professional life: •Whatever
There isyour beliefs are,
no substitute forI competence,
think it’s important to recognize
hard work and that
be made. You can be a mother and you can be an executive— thorough preparation.
you are capable of being as big as you need to be, and you have to
•and you don’t
Embrace have to and
flexibility be perfect,
the needbecause nonechange.
to manage of us are!
•trust
Be that.
concise. Everyone's time is at a premium. Make sure that
Your choices and your trade-offs are YOURS. We have a you get to the point and that your comments add value.
•lotRecognize
more powertheand
importance of building
control than consensus.
we sometimes Often,
think; we just WAYS TO CONNECT AND NETWORK. These relationships are
•FIND
Never compromise your principles. Your reputation is priceless
have to own it! and irreplaceable.
invaluable to both your personal and professional growth. We have
HEADQUARTERS: Boston, Massachusetts •to Determine
find ways to whatconnect and to take
is important, focusthat time priorities
on those that is notandalways
let
go of the rest.
easy to find, but which is critical to being healthy.
COMPANY: Nationwide
• Understand
We must that you don't
position have to
ourselves as win every point
a valuable in a within
resource
HEADQUARTERS: Columbus, Ohio negotiation—just the points that are most important to your
theclient
organization and find ways to connect and create powerful
or organization.
WEB SITE: www.nationwide.com
•networks.
Never hesitate to ask for help or forget the people who were
BUSINESS: Insurance and financial services
2006 REVENUES: $22 billion responsibility to reach out and support others.
PDJ
“Ask questions and seek the counsel of others.

You’ll be amazed by what you learn.”
Kelly Barr
N U T T E R M c C L E N N E N & FSI S
AHLT
, LRLIP
VE/ RC R
PREW
O JN
ECETW
( SORRPK)
S alt River Project has a mentoring program in which

hundreds of employees participate. Over the years, people
TITLE: Manager, Regulatory Affairs & Contracts
EDUCATION: BA, General Studies, University of Arizona;

have taken the time to mentor me, and I’ve returned the favor JD, University of Arizona College of Law
by mentoring others. While I’m a firm believer in the benefits
FIRST JOB: Bank teller at First Federal Savings
of having a mentor, I have always believed that mentoring can
be more than just a one-on-one relationship. READING: Angle of Repose, by Wallace Stegner
This past year, a group of eight women at SRP and I PHILOSOPHY: Treat others as you would like to be treated.
decided to take SRP’s existing mentoring program in a new FAMILY: Husband, Scott; two sons, 11 and 13
and exciting direction. After a series of meetings and informal INTERESTS: Outdoor activities, hiking, exercising and
discussions with other women at SRP, we launched the anything to do with my family.
Women’s Interest Network (WIN), an employee interest group
FAVORITE CHARITIES: Teach for America, Arizona
with the mission of “developing women leaders at SRP,
Association of Food Banks, St. Joseph’s Hospital Foundation
providing networking opportunities, offering a setting for risk-
free exchanges on career development, supporting SRP’s
business objectives, and contributing to the improvement of
the community.”
Find something that you are passionate about. I believe in
WIN participants gather quarterly for presentations from SRP’s mission to provide low-cost and reliable power and water to
women leaders. Our group is made up of women (and men) at customers, which makes my work interesting and fulfilling.
all stages in their lives and careers. I’m proud to be a part of
Find people you enjoy working with. At work, step up.
this program and believe that it will have a positive effect on
Volunteer for projects that interest you, and even for those that
many individuals and support SRP’s business objectives.
don’t. If you do good work, you’ll become known as someone
When a coworker asks me for advice, I like to share these who can be counted on to get things done.
thoughts with them:
Ask questions and seek the counsel of others. You’ll be amazed
by what you learn.
Get involved in your community. Find causes that complement
COMPANY: Salt River Project (SRP) your work activities. For example, I practice energy law. As such, I
HEADQUARTERS: Phoenix, Arizona don’t often get the chance to work on education, food security or
WEB SITE: www.srpnet.com healthcare issues. Thus, I serve on the boards of Teach for America,
BUSINESS: SRP is the largest provider of electricity and
the Arizona Association of Food Banks and the St. Joseph’s
water to the greater Phoenix metropolitan area. Hospital Foundation. This community involvement provides new
opportunities for learning.
EMPLOYEES: 4,500
PDJ
Innovation has many faces.
At Lockheed Martin, that includes everyone.
Whether it’s breakthrough technology for fighter jets, spacecraft that explore the cosmos, or information
systems that keep government running smoothly, Lockheed Martin has important work to do. We need
the sharpest minds available. And when we find them, we welcome them.
www.lockheedmartin.com
© 2007 Lockheed Martin Corporation
“Jobs can be fixed, roles can change,

but human impact is everlasting.”
Wendy Beckman
N U T T E R M c C L E N N E N S&TA
FRI SBHU, CLKLS
P C
/ O
CFRFEEW
E C
NOEM
TWPA
ONRY
K
W eelive
all in
knowa world
that saturated
leadershipinmatters,
technology.
whether
It can
inseem
government,
business, professional groups or nonprofits. During the course
impossi- TITLE: Partner
RegionalNutter
Mid-Atlantic
Commercial Region
Vice President,
McClennen Starbucks
& Fish, LLP,
Real Estate Women (CREW) Network
Coffee
President
Company,
of
ble to keep up, and true communication and human connec- EDUCATION: BA Bachelor’s
with honors
degree,
in political
Michigan science
State from
University,
of my career, I’ve watched many different leaders in my firm, but
Wellesley
my realCollege;
education JD from
continues
Bostonfrom
University
what ISchool
learn from
of Lawmy
tion appear industry
profession, to have suffered. Technological
and community who tools
have have rapidly
helped me family, my Starbucks partners and my travels.
FIRST JOB: Research Assistant
grow personally and professionally. By their example, they FIRST JOB: Apple picking in an orchard when I was
connected the globe, making it seem ever smaller. However, READING: God is Not Great: How Religion Poisons Everything,
10 years old Hitchens; Presidential Courage: Brave Leaders
by Christopher
were and remain my teachers, whether I know them personally and How They
READING: I’veHave
readChanged
the first page of a 1789-1989,
America, lot of really by
great
Michael
ournot.
or virtual connections can create different dynamics in books lately!
Beschloss; How Doctors Think, by Dr. Jerome Groopman
relationships. PHILOSOPHY: Do Among
the right
otherthing.
things,
This
I believe
one phrase
in living
theyour
standard
best life, by
working
whichhard,one should
being fair
expect
and taking
to be judged
care ofandeachthe
other.
ership, success and achievement are those that surround us in core value for which I aspire to be known.
FAMILY: Yes! Husband, two sons (13 and 10), a dog named
Our lives,
our daily job asbut
leaders is to easily
are often ensureoverlooked
we are using technology as
or forgotten. Mike, sisters,
FAMILY: Parents, siblings
brothers, and 101-year-old
mother, and my extendedGrandmother
family (who
For example, I have been blessed to be loved and supported is
of afriends
survivor of the Armenian Genocide)
a tool—not as a replacement for our humanity, but as a lever- INTERESTS: Reading, I enjoy being
movies,
outside,
shopping,
traveling,
politics,
cooking,
pop and
by a wonderful family who always inspire me and who taught spending
culture, yoga,
timepilates,
with family
golf, and
spa friends.
treatments
agingbypoint
me, theirfor the many
words positivethat
and deeds, impacts weand
success can achievement
make in the
FAVORITE CHARITIES: IJohn believe
Gerald
in anything
AjemianthatCharitable
are Foundation,
inspires people
HomeStart,
to dig deeper
CREW than
Foundation
themselves and drive
localalland
about character,
global doing where
communities the right thingand
we serve andoperate.
recognizing
The positive change.
impact we can I’ve
In addition, make is no
been longer
lucky restricted
to benefit to colleagues
from our four walls.
who this is more important than the actual outcome of any particular
offered
Indeed, the reach of our influence can be far greater thanand
help when I needed it most, mentors who guided we decision.
motivated me and friends who provided unconditional love • Be honest and straight-forward. Recognize that that there are
will ever know. Many women have a great talent for commu- Jobsyou
canwill
be fixed, roles can change, butorhuman
and support. These types of individuals and relationships times need to deliver bad news say no,impact is ever-
and that you
nication and
strengthen us,personal
encourageinteraction.
us and enable Combining that withwhat
us to accomplish the must do so gracefully and directly.
lasting. As women in business, we are faced with different chal-
education gained from school or life experience and the tech- lenges
to bethan our player.
the star mothers faced before us. We have a responsibility
nological tools
developed theseavailable to that
principles us can be very
guide powerful. life:
my professional •as There
leadersisand
no substitute
as women for competence,
to continue hard positive
to drive work and change and
• Embrace flexibility and the need to manage change. to be thankful for the many sacrifices of those before us. Whether
theyou get to the
struggle waspoint
aboutand thatequality,
race, your comments add and/or
economics value. social
• Recognize the importance of building consensus. Often,
injustice, we must continue their legacy of paving the way for those
and irreplaceable.
COMPANY: Starbucks Coffee Company
HEADQUARTERS: Seattle, Washington •to Determine what make
come. We must is important, focus
the world on those priorities and let
better.
WEB SITE: www.starbucks.com
go of the rest.
BUSINESS: Starbucks Coffee Company provides an uplifting • Understand that you don't have to win every point in a
experience that enriches people’s lives one moment, one negotiation—just the points that are most important to your
human being, one extraordinary cup of coffee at a time. client or organization.
EMPLOYEES: 139,601 willing to offer you guidance. Likewise, never forget your
PDJ
“You must be open to trying new things and

to the unexpected because the unexpected is
what makes business exciting.”
Carolyn Biggs
NUTTER McCLENNEN & FISH, LLP
S A/ KC
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an impactprofessional
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or nonprofits.
as well
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as my leadership the course
TITLE: Executive Vice President/Director of Stores, Visual,
Store Planning and Construction
of my career, I’ve watched many different leaders in my firm, EDUCATION: Pre-med major University of Memphis
I took my
profession, first job,
industry andwhich was in retailing,
community who have while goingme
helped to FIRST JOB: Selling in a department store in Memphis,
grow Tennessee
school.personally
My Dad, and professionally.
the first By their
of many mentors, toldexample, they
me if I accept-
were READING: The Power of Nice, by Linda Kaplan Thaler
ed theand remainImy
position wasteachers,
making whether I know them
a commitment to thepersonally
company and Robin Koval
or not.
and the people. With that commitment came the responsibil- PHILOSOPHY: I believe that one person can make a
ity to deliver difference, but teamwork is how you build a great organization.
ership, successonandtheachievement
position I was beingthat
are those given, and to us
surround doinit
Success to me is when my team wins.
to the
our daily best of my
lives, but ability.
are oftenToeasily
this day, I feel Iorhave
overlooked an incred-
forgotten. FAMILY: Husband and son
Foramount
ible example,
of Iresponsibility
have been blessed to be
to those loved with
I work and supported
to not let INTERESTS: Family, reading, golf, and travel
by a wonderful
them down. family who always inspire me and who taught
FAVORITE CHARITIES: American Cancer Foundation, Hospice
me, by their words and deeds, that success and achievement
Mentors
are all have played
about character, a key
doing therole
rightinthing
my own
and growth and
recognizing
development. They were always challenging me beyond my
In addition, I’ve been lucky to benefit from colleagues who
own personal comfort zone. More importantly, however, they I have been fortunate to work in every aspect of the retail busi-
offered help when I needed it most, mentors who guided and
helped me to see what was possible. My open-to-learn attitude ness, from selling to buying to management. In the years it has
motivated me and friends who provided unconditional love
allowed
and me toThese
support. step into
typestheof unfamiliar
individualsandandsucceed. I was
relationships taken me to get to my current position in which I oversee many
strengthen
taught two us, encourage
lessons us and
very early enable
in my us tobeaccomplish
career: what
open to change stores, I have garnered an appreciation for every position because I
as every day will be different, and in management, “time is of once held them. It takes every member of the team playing his or
no importance.” Lucky for me, I have always had a strong her position for winning to happen. One of my biggest challenges
developed these principles that guide my professional life:
work ethic, remaining focused on getting the job done, and as a leader has been overcoming the belief that I have to know
notNothing
on howstays
longthe
it takes.
same for long. everything.
• Recognize the importance of building consensus. Often, To be successful, I believe you must be passionate about
COMPANY: Saks Fifth Avenue what you do. You must be open to trying new things and to the
HEADQUARTERS: New York, New York unexpected because the unexpected is what makes business
WEB SITES: www.saks.com, www.saksincorporated.com exciting. You must be willing to make mistakes; mistakes are les-
BUSINESS: Retail
sons learned. I believe that one person can make a difference, but
REVENUES: $2.9 billion
teamwork is how you build a great organization. Success to me is
EMPLOYEES: 16,000
when my team wins.
PDJ
“I strongly believe that influential leaders

are those that have experienced more
through trying more.”
Amy Blair
LIBERTY GLOBAL INC
W hile it may be true that some people are born leaders,

I believe that strong leaders are developed.
TITLE: Senior Vice President, Global Human Resources
EDUCATION: BA, Colorado College; MBA, University of
Denver
Throughout our careers, most of us are likely to remem-
ber the people along the way that recognized our potential and FIRST JOB: Office assistant in Coldwell Banker affiliated
who offered opportunity, direction and encouragement. As a office
leader myself today, I take the responsibility to provide this READING: The Emperor’s Children, by Claire Messud
same foundation to those I lead, with great commitment. PHILOSOPHY: “I not only use all the brains I have, but all I
can borrow.” —Woodrow Wilson
I have always appreciated the value of hard work, to which
I may expressly credit my father, the very first of my mentors. FAMILY: Married
From my earliest job at age 16, I experienced personally INTERESTS: Running, animals, and lots of laughter
how much more one can accomplish with hard work when FAVORITE CHARITY: People for the Ethical Treatment
supported by the guidance and confidence of someone who is
rooting for you to succeed.
Upon joining the company which is now Liberty Global, my most fulfilling, whether accepting an international role in the
I have had the great fortune of working with solid, dynamic Netherlands where I remained for seven years, or later, returning to
leaders, who often lent their experiences and knowledge to the United States to lead global Human Resources. Throughout
help me shape my career. While each contributed their own these milestones, I have relied immeasurably upon the wisdom
strengths, offering directional, practical or inspirational and example of my mentors to guide me personally as well as
motivation, all instilled a sense of empowerment enabling me professionally.
to seek continued growth.
Today, it is this key platform of both opportunity and empow-
With that focus on growth, alongside the support of trust- erment that I aim to provide to the upcoming leaders I encounter.
ed leaders, I have been able to forge a path I have immensely With a company that extends across 17 countries, my job presents
enjoyed. Ultimately, my most challenging decisions have been an expansive and exciting forum to reach and impact new leaders.
Liberty Global also highly values the recognition of its employees
and encourages opportunity for long-term growth. After almost 15
COMPANY: Liberty Global, Inc. years with the company, I am a proud example.
HEADQUARTERS: Englewood, Colorado I strongly believe that influential leaders are those that have
WEB SITE: www.lgi.com experienced more through trying more. It is therefore our task to
BUSINESS: Broadband cable operator ensure that new and upcoming leaders have goals to pursue, chal-
lenges to welcome and the confidence to do so with vigour.
EMPLOYEES: 20,500
PDJ
PDJ
D E D I C AT I O N At Pfizer, our goal is to become the world’s most valued
company to patients, customers, colleagues, investors, business
partners and the communities where we work and live.
We are dedicated to helping people live longer, healthier,

happier lives — adding both years to life, and life to years.
Working for a healthier world™

“If you are not willing to work on yourself

in a dedicated and disciplined manner, no
one else will be willing to help you.”
Irene Chang Britt

C A M P B E L L S O U P C O M PA N Y
I’m often asked for advice on career development, and the first
thing I tell people is that developing yourself is hard work.
TITLE: Vice President and General Manager, Sauces &
Beverages, Campbell USA
EDUCATION: University of Toronto, undergraduate;
What I’ve found helpful is to have some basic principles MBA, University of Western Ontario
to live by: Work hard; have a positive, can-do attitude; take FIRST JOB: Kimberly-Clark Corporation, assistant
brand manager
personal responsibility for your actions; and know your
READING: True North, by Bill George
personal values.
PHILOSOPHY: Work hard. Be happy. Do good. Be passionate.
But beyond that, I have found it beneficial also to be open Be grateful. Spread joy. Reach down and lift up.
FAMILY: Husband, 2 children
to all possibilities. I truly believe that, to a large extent, you
INTERESTS: Cooking, walking, charitable work
make your own luck. Good things happen when you are pre-
FAVORITE CHARITIES: Refugees International; any organiza-
pared and of open mind and spirit when opportunities come tion that helps fight homelessness
knocking. This means being willing to take risks, push past
your comfort zone and take on the ugly challenges, because
some of the prettiest opportunities initially come dressed in On formal mentorship, I do think that it is a great way to fur-
the ugliest clothing. ther develop yourself. I have been very fortunate to have had many
mentors in my career. Some of them knew they were mentoring
With all that said, it is safe to say that I believe that you
me, while some never knew that they were serving that role. It is
are your own best mentor. If you are not willing to work on
important to seek out mentors and not wait for one to be given to
yourself in a dedicated and disciplined manner, no one else
you. Know your development needs and find people who can help
will be willing to help you. So, push yourself, experiment,
you improve.
reflect, learn, and seek feedback from others on your team.
Make certain that the relationship is founded on honesty and
trust. Be clear in your own mind that mentorship is not sponsor-
ship, and that your mentor should help you improve, not neces-
COMPANY: Campbell Soup Company
HEADQUARTERS: Camden, New Jersey sarily guarantee advancement to the next job. Also, seek out a
WEB SITE: www.campbellsoup.com broad network of mentors and advisors, not just one individual
BUSINESS: Consumer goods
relationship. As hard as self-development seems, I have found that
EMPLOYEES: 23,000 you reap what you sow.
PDJ
“Deliver results and do so with integrity.”
Adrianne M. Brown
HONEYWELL
M y parents were my first mentors. They instilled in me a drive

to excel, a strong work ethic and the self-confidence to take
TITLE: President and CEO, Honeywell Transportation Systems
EDUCATION: BS in Environmental Health from Old Dominion
University; MS in Management as a Sloan Fellow from
intelligent risks without fear of failure. Massachusetts Institute of Technology
My father was a teacher who worked summers as a realtor. FIRST JOB: Shift supervisor at a 500-person electronics
component manufacturing plant
When I was 10 years old, he took me to the real estate office
READING: All Too Human: A Political Education, by George
where I met his boss, an African American woman who made Stephanopoulos
a big impression on me. I immediately saw an image of what I PHILOSOPHY: “Risk more than others think is safe. Care
wanted to do when I grew up—it would require that I wear a more than others think is wise. Dream more than others think
is practical. Expect more than others think is possible.”
nice suit and carry a briefcase! —Cadet Maxim
While I refined my aspirations considerably over the next FAMILY: Husband and 9-year-old daughter, an adult stepson
and his family and an incredible extended family
decade, the image of Mrs. Madison stayed with me. African
INTERESTS: Family time and mentoring youth and
American women in business were scarce in those days, so I experienced professionals
didn’t have many role models who looked like me. In turn, I FAVORITE CHARITIES: Jobs for America’s Graduates;
have come to appreciate that today I have the ability to inspire Alzheimer’s Association
others in the same way.
They say that when the pupil is ready the teacher will high-performing team by drawing on the knowledge and experi-
appear. I have found that to be true and have always opened ence of the employees in the group.
myself up to the idea of learning. Mentors have appeared at
When I joined Honeywell in 1999, I found a demanding,
just the right time throughout my career.
performance-driven organization that suits my personal manage-
Early in my career I learned that I could achieve greater ment style. I also found passionate, knowledgeable mentors who
results by embracing my inexperience. With the help of more helped me negotiate the twists and turns of a complex, global
experienced people in the organization, I adopted an “ask, company that touches the lives of millions of people.
don’t tell” approach that helped me build a strong, cohesive,
Today, as head of Honeywell’s $4.6 billion global
Transportation Systems business, I often find myself in the posi-
COMPANY: Honeywell tion of paying back all the great mentors I’ve had in my career by
HEADQUARTERS: Morristown, New Jersey sharing what I’ve learned with the next generation of Honeywell
WEB SITE: www.honeywell.com leaders.
BUSINESS: Aerospace, automation and controls solutions, My advice is consistent. First, deliver results and do so with
transportation systems and specialty materials integrity. Be a person of your word. Find bright and successful
2006 REVENUES: $31 billion people to be a part of your team, making sure they complement
EMPLOYEES: 120,000 your weaknesses. And never, ever stop learning.
PDJ
“Know when your student wants advice

and give it.”
Edith Pettway Brown

N AT I O N A L C I T Y C O R P O R AT I O N
D o you have the teachable spirit? TITLE: Senior Vice President/Director, Enterprise Production
Services—IS Division
That is the most important component of a mentor’s
EDUCATION: MS in information technology from The Johns
relationship with her student. Without it, the relationship Hopkins University, Baltimore, Maryland. Graduated summa
becomes little more than a one-way street, a path down which cum laude from Alabama State University, Montgomery,
a mentor dictates, never knowing if her message is understood Alabama, with a BS in accounting.
or well received. FIRST JOB: Computer programmer
READING: Good to Great, by James C. Collins; Spiritual
I did not benefit from the direction of a mentor. My early Leadership, by Henry and Richard Blackaby
career was built on trial and error. It is one of the most painful PHILOSOPHY: Be a lifelong learner. Bring your whole self to
ways to learn. whatever you do: your faith, family, energy, and humor. Help
others and take risks.
That is why I am particularly sensitive to the need for, and
FAMILY: Husband, two boys
benefit of, mentoring.
INTERESTS: Museums, spending time with the family, music,
It is also fortuitous that I work for a bank, as my approach theater, travel
to mentoring is similar to that of the investor—plan for the FAVORITE CHARITY: Feed the Children
long term. When I sit down with someone for the first time, I
ask that she consider her passion. What do you love to do?
We talk about where she would like to see herself in five
years, or ten. Does that align with her passion? If not, why? The success of this plan is determined by two factors that
This is important, since it is easier to get up in the morning must be possessed by both mentor and student: the ability to listen
and go to work if you love what you do. and the teachable spirit.
If passion and path connect, we back-schedule her career. I advise everyone to develop these skills early and heed them
In other words, we list the skills and experience she will need often. As mentors, our first instinct is to talk about ourselves.
to gain to achieve her goal. Then we develop a plan to obtain Do not do it.
those skills and that experience.
Instead, ask questions. Listen for words and phrases that reveal
a passion, a frustration or both. Know when your student wants
COMPANY: National City Corporation advice and give it. Know when she wants to vent, and let her.
HEADQUARTERS: Cleveland, Ohio This ability will allow you to refine that long-term plan and
WEB SITE: www.nationalcity.com reach success.
EMPLOYEES: 31,000
Finally, check your ego at the door. Those we mentor offer us
BUSINESS: National City Corporation is one of the nation’s
as much education as we give them. Live to learn and learn to live.
largest financial holding companies. Its core businesses
include commercial and retail banking, mortgage financing Embrace the teachable spirit.
and servicing, consumer finance and asset management.
PDJ
“I am committed to returning dividends

on the investment my mentors have
made in me.”
Karen Dougherty Buchholz

”
NUTTER McCLENNEN & FISH, LLP / CREW C

NOET
MWCO
ARSK
T
I have been fortunate throughout my career to have been the

beneficiary of committed mentors—several of Philadelphia’s
TITLE: Vice President, Administration, Comcast Corporation
EDUCATION: MS from the University of Pennsylvania; gradu-
most prominent business, political and community leaders— ate of Dickinson College and the Dickinson Center for European
Studies in Bologna, Italy
who have taken a chance on me. In return, I have dedicated
FIRST JOB: Special assistant to U.S. Senator John Heinz,
myself to success and to exceeding their expectations at every Washington, D.C.
stage of my career. READING: Team of Rivals: The Political Genius of Abraham
Lincoln, by Doris Kearns Goodwin
My career has included politics, the development of a pri-
PHILOSOPHY: Be straight with people and take a long view of
vate club and a sports arena, attracting and hosting a national relationships.
political convention, establishing a corporate communications FAMILY: Husband, son and daughter
department for Comcast and now reshaping Philadelphia’s INTERESTS: Family and community involvement
skyline with the development of Comcast’s new headquarters FAVORITE CHARITIES: I’m actively involved with United Way
building. In addition, I lead Comcast’s corporate administra- of Southeastern Pennsylvania, Abington Memorial Hospital,
tion, including diversity. People’s Emergency Center and the Pennsylvania Ballet
In politics, I gained a great appreciation for the value of

reputation and networks. I saw new laws passed for the nation, time. By successfully communicating and attracting business,
and international policy changed, based on the trust of rela- political and civic leadership early in the process, we were able to
tionships. Because of that experience, I stand by my word and secure the financial, public and volunteer support for the conven-
work hard on building personal connections. tion. We also impressed the 50,000 delegates, media and attendees
Building support in a predominantly democratic city for who put our region on the map.
the 2000 Republican National Convention was all about com- At Comcast, I’m proud to be part of a company that is com-
munication. Prior to the convention, the city, suburbs and the mitted to connecting our customers to the information, news and
bordering states had not cooperated on large-scale ventures; entertainment that is so important to them. With 90,000 employ-
the convention brought the entire region together for the first ees nationwide, Comcast is dedicated not only to having a diverse
workforce, but also to doing business with diverse suppliers, pro-
COMPANY: Comcast Corporation
viding diverse programming to our customers and investing in the
communities where our customers and employees live and work.
HEADQUARTERS: Philadelphia, Pennsylvania
WEB SITE: www.comcast.com I am committed to returning dividends on the investment my
BUSINESS: Entertainment and electronic media
mentors have made in me; also by taking chances on people—espe-
cially women—and helping them reach their career goals.
EMPLOYEES: 90,000
PDJ
“And, finally, communicate!

communicate! communicate!”
Elizabeth (Beth) Bull

TEXAS INSTRUMENTS
I am a big believer in mentoring. Throughout my life, I have

had the good fortune to be mentored by a number of people
TITLE: Vice President and Treasurer, Texas Instruments
Incorporated
who provided information and guidance, both personal and EDUCATION: BA in mathematics, business minor from
DePauw University; Master of Management in finance and mar-
professional. In turn, I have served as a formal and informal keting, from Kellogg School of Management, Northwestern
mentor to a number of people, both inside and outside of TI. University
FIRST JOB: File clerk in my doctor’s office
Growing up in a small town in Illinois, I was raised to
believe that I was capable of doing whatever I wanted to— READING: Simple Genius, by David Baldacci
regardless of whether I knew of anyone who had done it PHILOSOPHY: If you stay in your comfort zone, you’ll never
grow. New and exciting challenges often come at seemingly
before. Whether as a high school foreign exchange student to inconvenient times—nevertheless, embrace them.
Sri Lanka or as one of very few female math majors at FAMILY: Husband, daughter and son
my university, I became accustomed to being “one of the INTERESTS: Music, reading, traveling abroad and most sports
first” and learned to seek advice from others who had similar
FAVORITE CHARITIES: Big Brothers—Big Sisters and
experiences. Girl Scouts (It’s all about mentoring!)
Today, I find myself spending more time mentoring than

being mentored. I encourage the people I mentor to think I also encourage people to “bloom where you’re planted.” At
about their next two career moves. Often, people focus on times, you may find yourself in a role that isn’t quite what you
their next job, but what about the one after that? wanted. Yet, one sure way to get noticed is to excel at whatever you
are doing. So, despite your feelings about your current role, make
Consider making a lateral move if that position provides
the most of it.
experience that enables you to ultimately get where you want
to be. While I didn’t formally map out my career, I’ve made And, finally, communicate! communicate! communicate! In
many deliberate decisions along the way—including at least my case, I had consistently talked about wanting an international
two lateral moves that gave me experience that helped obtain business assignment. When one came open in Taipei, Taiwan, it
subsequent promotions. seemed natural for management to ask if I was interested. It was
natural to ask because of my expressed interest in such a role,
but it was not necessarily natural considering I was pregnant at
COMPANY: Texas Instruments
the time!
HEADQUARTERS: Dallas, Texas Lacking other information, well-intentioned people often

WEB SITE: www.ti.com make judgments based on what they think you want in your career.
BUSINESS: Semiconductor and education Be certain they’ve heard what you want directly from you and
technology solutions you’ll find you’re better able to steer your career in the direction
2006 REVENUES: $14.5 billion you want it to go.
EMPLOYEES: 30,986
PDJ
“Don’t be afraid to deviate

from a traditional path.”
Kerry Anne Carter

S TA P L E S I N C
W omen of my generation were told as children that we could

do anything and could eventually have it all. As I’ve matured
TITLE: Vice President, B-to-B eCommerce, Staples
Contract Division
and faced the challenge of managing my career and family, EDUCATION: BA, Boston College; MBA, Harvard University
the one thing I’ve learned is that no decision I make is set FIRST JOB: Lifeguard/swim instructor (as a kid); Sales repre-
in stone. This mindset has led to an unconventional and sentative for Simmons Company (adult)
fulfilling career.
READING: Blood Memory, by Greg Isles
During the first ten years of my career, my path was fair- PHILOSOPHY: Add value every day.
ly traditional. However, since the arrival of my three children
FAMILY: Husband Chris, daughter 8, and two sons, both 6
in the past eight years, my path has taken some twists and
turns. I went from working at Staples full time to part time, INTERESTS: Reading, running, gardening, college football
owned my own consulting practice, taught at a university and FAVORITE CHARITY: Food For The Poor
worked full time from home. Now, I’m back at Staples, full
time, in a position that challenges me and allows me to grow
and develop as a leader.
My advice to you is: Don’t be afraid to deviate from a your value. Seize every opportunity to establish yourself as an “A”
traditional path. With the right planning and perspective you player. “A” players get opportunities and flexibility that “B”
can reap great rewards. Here are some tips if you want to players don’t get. At the end of every day ask yourself, “Did I add
tackle the untraditional. value today?”
BUILD AND MAINTAIN RELATIONSHIPS. Business, like anything, KEEP YOUR HAND IN THE GAME. When I left the workforce to be at
is based on relationships. Go out of your way to help others. home full time, I found ways to keep my hand in the game. I kept
Build up your bank of goodwill. The payback may not be in touch with friends, mentors and former bosses. I stayed on top
immediate, but there will be one. of company and industry news. I sent pertinent articles to former
colleagues. All of these steps enabled me to land part time consult-
BECOME INDISPENSABLE. Before you attempt to carve an
ing work for Staples, which eventually led to my current position.
unorthodox path through the business world, you must prove
When making career decisions it’s easy to lose perspective.
Every move appears to be wrought with weighty long-term
COMPANY: Staples, Inc. implications. It’s important to remember that not every decision
HEADQUARTERS: Framingham, Massachusetts will affect your entire career. You can take chances. Life is long and
there are lots of twists, turns and opportunities.
WEB SITE: www.staples.com / www.staplescontract.com
BUSINESS: Office products and business services So what’s the payoff been for me? I’ve been able to achieve my
goal of balancing family with a fulfilling career over the long term.
That’s my definition of “having it all.”
EMPLOYEES: 74,000 worldwide
PDJ
— Amy M. Blair
At Liberty Global, we are privileged to work with colleagues in
17 countries, bringing valuable international diversity to our group
of companies.
Liberty Global supports the continued education and development of
our employees, a quality Amy M. Blair, our Senior Vice President of
*OREDO +XPDQ 5HVRXUFHV NQRZV ¿UVW KDQG DQG VWURQJO\ SURPRWHV
Amy M. Blair…a woman worth watching.
Liberty Global is the leading international cable operator offering advanced

video, voice and broadband Internet services to 16 million customers
principally located in Europe, Japan, Chile and Australia. Liberty Global
has over 20,000 employees worldwide.
For more information about Liberty Global,

visit our website at www.lgi.com
Figures presented as of June 30, 2007

“A key quality for success, as well as

effective leadership, is listening.”
Denise Chaisson
SALLIE MAE
I challenge women just starting a career to become the change

they want to see in the workplace and the world itself. My
TITLE: Executive Vice President, HBCU Initiatives
EDUCATION: Delta School of Business
work ethic stems from my parents, who instilled in me the FIRST JOB: Age 13, peeling crawfish
belief that when someone gives you a paycheck, make sure READING: The Secret, by Rhonda Byrne
your work is worth that money. Give more than you receive PHILOSOPHY: Everyone has a lesson to teach; everyone has
and put forth your best effort on every task. Whether you’re a lesson to learn.
peeling crawfish (as I did at age 13), working at the local gro- FAMILY: Husband, three children
cery or being an officer of a bank, do your work with pride. INTERESTS: Horseback riding, gardening
FAVORITE CHARITIES: St. Jude Hospital for Children;
Early in my career a mentor told me that success required Catholic Service Center in Lafayette, Louisiana
much more than simply doing a good job at the position for
which you were hired. Rather, you needed to know everyone
else’s job. In my mentor’s case, that covered everything from
emptying garbage cans to making coffee for clients to balanc-
ing the company’s accounts. This idea of knowing a company A key quality for success, as well as effective leadership, is
inside and out has since served as my personal benchmark and listening—hearing someone with resolve and passion. We don’t all
one that has guided me in my own career. think alike, nor do we have the same beliefs. Yet, every belief is
important. Every person on this earth has a lesson to teach and
Today’s world is a fast-paced one where you must con-
every person has a lesson to learn. This concept has allowed me to
stantly juggle many balls. To be effective, figure out what is
build the excellent team that I have in place today at Sallie Mae.
important from a spiritual, professional and personal position,
My team members feel very comfortable in coming to me—
giving time to each area. Above all, remember that only you
whether they agree or disagree with me—because they know they
can define yourself.
can freely provide their point of view.
Lastly, remember that mistakes are a given in life. The chal-

lenge is to understand that every action produces a consequence,
COMPANY: Sallie Mae
one that can be good, bad or indifferent. The idea is to embrace the
HEADQUARTERS: Reston, Virginia
resulting lesson. If we don’t, we are not learning; if we are not learn-
WEB SITE: www.SallieMae.com ing, we will never grow. And if we don’t grow, we can never realize
BUSINESS: Education finance our full potential and evolve into the unique individuals we are
2006 REVENUES: $8.7 billion meant to be.
EMPLOYEES: 12,000
PDJ
“Having a leadership role is a great

privilege and it is truly humbling.”
Uma Chowdhry
DUPONT
W e are a product of our experiences, and my style was shaped by

my youth in India. Respect for elders, religious tolerance, non-
TITLE:
DuPont
Senior VP and Chief Science & Technology Officer,
violence, humility, sharing whatever one has, value for educa- EDUCATION: PhD, Massachusetts Institute of Technology
tion, and faith in democracy are fundamental teachings (MIT), materials science & engineering
Indians learn. FIRST JOB: Member of research staff, central R&D, DuPont
Encouraged by my father to get the best education possi- PHILOSOPHY: Be clear about purpose of career, make choices,
ble, I courageously left India with $8 in my pocket for a for- and enjoy learning from every opportunity and challenge.
Appreciate diversity of thought, race and gender, and learn
eign land. The amazing faculty who served as my role models
from each to complement your own skills. Make people feel
at school awarded me opportunities to learn and grow in ways
valued and include them in decision making to gain alignment
that I had not dreamed possible. Hard-earned successes that
and commitment to goals. Put ego aside and work with every-
followed inspired me to believe in myself and in the power of one to create the best results for the company, while ensuring
a nurturing environment that brings out the most in all. that people feel valued and recognized.
My advice to all aspiring young women is to believe in FAMILY: Husband, no children, family lives in India
yourself, be guided by your own internal compass of values, INTERESTS: Walking, reading, travel, fusion food, ceramics
leave your comfort zone, and make courageous moves to
achieve your goals.
I created opportunities for them to be visible and excel so that they
Throughout my career I have been very fortunate. My could reclaim their pride. Today they are a highly valued organiza-
leaders and mentors believed in me and provided me opportu- tion in the company.
nities to grow. From my role models I have learned that in a
Working for a company that supports opportunities for
supportive and inclusive environment, people rise to any chal-
women and supports diversity has contributed to my success.
lenge. At one stage in my career, I was asked to lead an organ-
Comfort with my style, a track record of credible results, and the
ization that had been downsized several times, felt a loss of
courage to speak out on issues and take on difficult challenges are
identity, demoralized, and unappreciated. I spent time under-
some of the reasons I have been given ever increasing responsibili-
standing their history, achievements, skills and capabilities.
ties at DuPont. Thanks to the guidance from my mentors, I am
COMPANY: DuPont now giving the next generation of leaders the same opportunities
HEADQUARTERS: Wilmington, Delaware that my mentors gave to me.
WEB SITE: www.dupont.com Having a leadership role is a great privilege and it is truly hum-
BUSINESS: DuPont offers a wide range of products
and services for markets, including agriculture, nutrition,
bling. The greatest contribution you can make is to take the organ-
electronics, communications, safety and protection, home ization you lead to a new level of excellence by creating an envi-
and construction, transportation and apparel. ronment in which goals are clear, people learn from and teach one
another, people feel valued and rise to their maximum potential,
EMPLOYEES: 60,000
adapt to change, and have fun along the way! PDJ
“It’s important to take every opportunity

to seek out those you respect as strong,
capable leaders.”
Ellen Costello
HARRIS BANKCORP INC
To me, mentoring means listening, learning and developing. TITLE: Chief Executive Officer, Harris Bankcorp, Inc.
EDUCATION: Bachelor’s degree in business administration,
Over my career, the mentors who stand out listened, offered
feedback and had confidence in me. They gave me ideas and St. Francis Xavier; MBA, Dalhousie University, both in Canada
insights on how to stretch myself and, just as importantly, FIRST JOB: Librarian and retail sales, before graduation.
how to recover from setbacks. Personal and commercial lending officer, after graduation.
READING: A Thousand Splendid Suns, by Khaled Hosseini
My first mentor was my father. He instilled values of
honesty, integrity and respect for others in all of his children. PHILOSOPHY: Live your values, lead by example, be account-
With seven of us and a successful career, he was stretched in able for your actions and decisions, be passionate about what
many directions. His work ethic, fairness, tireless determination you do.
and passion for life inspired me and continue to influence me. FAMILY: Married
When I moved into the workforce and throughout my INTERESTS: Family, art, travel and theater
career, the mentors I sought were those who had strong values, FAVORITE CHARITIES: Supporting educational opportunities
a broad view of the organization, and acted in the interests for disadvantaged youth
of the overall company. They helped me better understand
my capabilities. They coached me as I tackled difficult
challenges head-on, while still allowing me to be true to my
personal values.
• The third is to help identify career priorities in areas such as job
As I’ve moved into leadership roles and had the good fortune
content, title, progression and financial rewards.
to mentor others, I focus on four areas:
• Finally, I focus on being a safe, confidential sounding-board and
• The first is giving a perspective on the company, our
advisor. A mentor should be a safe haven to talk about doubts
strategy, the roles within the organization and the skill
and frustrations and seek feedback and advice. We all have set-
profiles needed to succeed.
backs and doubts along the way. Dealing with them is part of
• The second is cultivating an honest self-awareness of what helps us grow. I truly love to be there to celebrate successes.
strengths and areas for development. But when things don’t go as expected, being there and providing
continued support are critical.
In my experience, successful mentoring relationships seldom
COMPANY: Harris Bankcorp, Inc.
just happen. It’s important to take every opportunity to seek out
(part of BMO Financial Group)
those you respect as strong, capable leaders. And, most important-
HEADQUARTERS: Chicago, Illinois ly, as you progress to a position of leadership and influence, give
WEB SITE: www.harrisbank.com back. Reach out to talented individuals in your company, help
them understand their capabilities and opportunities, and open as
BUSINESS: Financial services
many doors as you can. Mentoring develops your company’s talent,
2006 REVENUES: $800 million (Harris Bankcorp, Inc.) affects performance and gives you valuable insight into what’s really
EMPLOYEES: 3,500 happening out there.
PDJ
our power
comes from
our people
Pratt & Whitney.
Committed to Diversity. Committed to Excellence.
Pratt & Whitney has 38,000 employees in 253 locations worldwide and for more than 80 years,
we ve drawn our real power from our employees’ individual talents and multitude of backgrounds.
That s why we re so proud to receive “A Best Diversity Company” award from the readers of
Diversity/Careers in Engineering & Information Technology Magazine. At Pratt & Whitney,
our strength comes not just from our similarities, but from our differences.
THE EAGLE IS EVERYWHERE.
www.pw.utc.com
“I continue to be passionate about what

I do and enjoy every day.”
Lin Cummins
ARVINMERITOR INC
M y parents encouraged their children to shoot for the stars.

We all became successful professionals. I started college at age
TITLE:
Inc.
Senior Vice President, Communications, ArvinMeritor,
16 and paid my own way. EDUCATION: BS in education; MA in speech and communication,

Wayne State University, Detroit, Mich.
I began my career at Ford Motor Company, where I FIRST JOB: Photo media specialist, Ford Motor Company,
learned from the most knowledgeable people in the business. Dearborn, Michigan
They took me under their wing and in turn I’ve mentored READING: The Secret, by Rhonda Byrne
others throughout my career. PHILOSOPHY: See it—believe it—plan for it—then make it
happen. I have always visualized my goals: having a successful
To succeed in the traditionally male-dominated auto
career, being happily married and fostering a close-knit family.
industry I’ve had to blaze my own trail. I did it by holding My husband and I are true partners and together we’ve been
myself to the highest standards and motivating those who work blessed with a family that enjoys and values each other.
for me to stretch professionally—to be the best they can be. FAMILY: Husband, four children, three grandchildren
As a communications professional for 30 years, providing INTERESTS: Decorating, entertaining, reading, traveling
strategic counsel to executives is an inherent part of my job. FAVORITE CHARITY: American Heart Association
I’ve had to present honest and sometimes tough messages to
coach upcoming leaders to reach their full potential. I’ve guided
colleagues on skill sets and experience they need—like contin- Empowerment is a hallmark of my leadership style. I don’t micro-
uing their education—to take them to the next level. manage. I give people the tools to succeed and then watch them
shine. They’ve told me that my open door policy gives them the
Great leaders successfully collaborate with peers, manage
support they need to help them work through the obstacles along
subordinates and exemplify teamwork. As mentors, we must
the way.
raise the bar with the highest level of professionalism, even in
stressful situations. If your colleagues trust and respect you To thrive in the business world people must create and execute
they will deliver for you. a career plan. I’m proud that so many of my colleagues whom I’ve
mentored are now in senior communications positions in global
COMPANY: ArvinMeritor, Inc. Fortune 500 companies. I still mentor them to this day. My advice:
Add value every day; measure results not activity.
HEADQUARTERS: Troy, Michigan
WEB SITE: www.arvinmeritor.com My successful mentoring method is to share war stories of
BUSINESS: Premier global automotive supplier of a broad
what works and what doesn’t to have a fruitful career. I continue to
range of integrated systems, modules and components be passionate about what I do and enjoy every day.
EMPLOYEES: Approximately 19,000 people in 24 countries
PDJ
“Remember that mentoring is important

at every stage in your career development.”
Jody Davids
C A R D I N A L H E A LT H
T hroughout my career, I’ve been fortunate to work at some

great companies, and to work with some very talented people.
TITLE: Executive Vice President, Global Shared Services, and
Chief Information Officer
EDUCATION: Bachelor’s and Master’s degrees in business
Now, at this stage in my career, my highest priority is to help administration from San Jose State University
Cardinal Health develop its future leaders. Here’s some key
FIRST JOB: Merry-go-round operator at a local amusement park
advice I share with them and with others who are committed
to maximizing their career potential: READING: Suite Francaise, by Irene Nemirovsky
PHILOSOPHY: Through the service of my two Marine sons,
Take advantage of educational and personal development
I’ve learned that the right inspiration can motivate a team of
opportunities when they’re available. I started my career in the
otherwise ordinary people to accomplish extraordinary things.
1970s, at General Electric, in an administrative position. GE That’s why I believe the most important contribution I can
offered an array of educational programs after work hours, make to Cardinal Health is to help develop its future leaders.
and I enrolled in many of the IT and programming courses. That's also why, at this stage in my career, my greatest aspira-
Then, thanks to a tuition reimbursement opportunity at Apple tion is to become an inspirational leader for teams I serve.
Computer, I was able to earn both my bachelor’s degree and FAMILY: Husband, two sons (Wes, a U.S. Marine, killed in
MBA. Pursuing these educational opportunities really helped Iraq in May 2005; Steven, who just became a U.S. Marine in
me gain experience and learn new skill sets that helped me April 2007) and three dogs
build my career in IT.
Get involved in leadership opportunities outside your provides a great opportunity to hone your ability to work with and
place of work, and in your community. Community service inspire others. These are key qualities that most companies seek in
and volunteerism are excellent ways to give back, build your future leaders.
personal network and develop leadership skills that can serve
Don’t underestimate the value networking and mentoring can
you well in your career. At Cardinal Health, we encourage
play in your personal and professional growth. Invest time in
employees to get involved in the community in a number of
understanding how decisions are made about promotions and
ways, including offering grants to nonprofit organizations in
career development within your company. Proactively seek men-
honor of individual employee and team volunteer efforts.
toring relationships with people who inspire you. And remember
Regardless of where you are in your career, volunteer work
that mentoring is important at every stage in your career develop-
ment. Even now, in my current position on the executive leader-
ship team at Cardinal Health, I benefit greatly through the men-
COMPANY: Cardinal Health
toring relationships I’ve formed through the years. Likewise, I sin-
HEADQUARTERS: Dublin, Ohio cerely enjoy leading corporate initiatives that focus on the develop-
WEB SITE: www.cardinal.com ment of women leaders within our company. Doing so helps me
BUSINESS: Health care feel meaningfully connected to the needs of our future leaders and
provides me the chance to help some of our best talent really tap
2006 REVENUES: $80 billion
into their full career potential.
EMPLOYEES: 40,000
PDJ
“Never ask for permission to lead.”
Kimberly B. Davis
N U T T E R M c C L E N N EJ
NP&
MOF IRSG
HA, N
L LC
PH/AC
SRE EFW
OUNN
EDT AT
WO IO
RNK
P ersonal power and influence are key ingredients for success in

life. Developing power begins with preparation and a strong
TITLE: Senior Vice President, Global Philanthropy;
President, JPMorgan Chase Foundation
EDUCATION: BA in economics, Spelman College;
focus on leadership, but the intersection of power and leader- Aspen Institute Executive Leadership Program
ship is more intricate than that. Leadership is about who you FIRST JOB: Summer counselor for Inner-City Girls
are and how well you harness the resources available to you. Chicago, Illinois (Age 16, they thought I was 20!)
READING: The End of Poverty, by Dr. Jeffrey Sachs
Be committed to something. Be passionate. Create a path to
PHILOSOPHY: Your path to success is guided by Preparation,
power that is defined by purpose. Passion and Purpose. Build power networks and bridges for
The successes in my career and my ability to navigate the others to cross. “Be the Change” you want to see.
challenges are rooted in early mentoring and strong leadership FAMILY: My husband, St. Clair, of 23 years is my best
friend, supporter and confidant. My children are my
models. From the examples of preparation, courage and serv- proudest accomplishments.
ice set by my mother and grandparents, to the support pro- INTERESTS: Entertaining friends and traveling.
vided by sponsors and mentors throughout my professional FAVORITE CHARITY: Youth and community-based initiatives
of Grace Baptist Church, Mt.Vernon, New York
career, I have always had a passion, and been driven, to coach
and mentor. I view it has an obligation. Early in my career, that
meant assuming leadership roles in professional and commu-
nity organizations. Later on in my career, it meant exposing Leadership Center for Women of Color: Spelman LEADS, Center
and encouraging young blacks and Latinos to enter the world for Leadership and Civic Engagement. Each year, the Spelman
of Investment Banking, and today it means coaching, Leadership Center nurtures the ability, strength and dynamic intel-
mentoring and leading by example within JPMorgan Chase lect of women of color, preparing them for the world of work.
and my community. Mentoring has been a passion driven by Truly, the Spelman Leadership Institute is the realization of
purpose to leave a legacy of unlimited possibilities. my passion for mentoring and building networks of power and
Recognizing the importance of strong leadership skills as influence for women of color. I count it a blessing that I was
a success factor in corporate America, in 2003 I co-developed exposed to powerful examples of courage and leadership early in
and implemented in partnership with the president of my life.
Spelman College, Dr. Beverly Daniel Tatum, the first The examples provided by my family taught me the following:
• Faith and family always come first.
• Never ask for permission to lead.
COMPANY: JPMorgan Chase Foundation
The JPMorgan Chase Foundation’s social investment extends • Never ask if it is okay to take a step in a new direction.
across the globe, reaching nearly 500 cities in 57 countries. • Leadership is a willingness to leave your mark.
Last year, JPMorgan Chase and its Foundation partnered with
more than 2,800 not-for-profits and contributed over $110 The lessons of preparation, faith, family and community that
million to programs that revitalize communities and help
them thrive through access to housing, education and cultural I’ve learned from my mother, grandmother and influencers in my
arts. Since 2004 the firm has invested $241 billion toward life have built bridges that I am now proud to usher others across.
its 10-year $800 billion pledge to low-to-moderate income
communities through mortgages, small business lending
and community development.
PDJ
“He passed the importance of integrity and

compassion on to me, and I’ve kept this close
to my heart throughout my career.”
Lisa DeBois
N U T T E R M c C L E N N E N & F I S H , L L PP I/TC
NREE
YWBO
NWE TEW
SOIN
RCK
M entors have played a vital role in shaping who I am today.

They have greatly influenced my leadership style, my values
TITLE: Executive Vice President and President, Pitney Bowes
Global Financial Services, Pitney Bowes Inc.
EDUCATION: BA degree, political science, Georgetown
and how I balance life and work. University; MBA degree, Fordham University
My greatest mentor was my father. An immigrant from FIRST JOB: Friendly’s Ice Cream in New Rochelle, N.Y.,
Italy, he worked as a contractor in one of the most challenging, when I was in high school
dog-eat-dog businesses that exists, the fashion industry in New READING: Wild Fire, by Nelson DeMille
York City. As a small-business man, my father demonstrated PHILOSOPHY: Lead with integrity and compassion. They
can help set the foundation for success. Also, remember that
that he possessed a great sense of integrity and compassion in you can have it all—a wonderful life with your family and a
an industry that didn’t have very much at the time. These successful career.
FAMILY: Husband, two children, three step-children and
values not only helped him stay grounded, they helped set the one grandchild
foundation for his success. He passed the importance of INTERESTS: Spending time with my kids, running and golf
integrity and compassion on to me, and I’ve kept this close to FAVORITE CHARITY: The National Foundation of Teaching
my heart throughout my career. Entrepreneurship. The nonprofit organization teaches entrepre-
neurship to young people from low-income communities to
Another important lesson that I learned early in my career enhance their economic productivity by improving their busi-
is that you can have it all—a wonderful family life and a suc- ness, academic, and life skills. I’m passionate about the
organization and serve on its board (Fairfield, CT and
cessful career. At Brownstone Studio, a direct marketing cata- Westchester, NY chapters).
logue company, I had the privilege of working for women who
were great role models. The owner of the company was a
I’ve also learned valuable lessons through negative experiences.
mother of three children, a grandmother, and her own moth-
For example, at a past job I worked for a battle-axe of a woman
er lived with her. On top of this, she was also a very successful
who was completely opposite of my mentors at Brownstone. Her
business woman. During a time when the status quo seemed
life was her job and she didn’t respond well to other women who
to be “live to work,” what I learned instead was that one can
didn’t play the game the same way she did. This cost me an execu-
live first and also work. In other words, you can have it all.
tive job opportunity. However, my leadership style and virtues
helped pave the way to another opportunity. An old colleague
thought I would be a good fit for a position at Pitney Bowes. He
COMPANY: Pitney Bowes Inc. interviewed and hired me in 1995, and I’ve been with the compa-
HEADQUARTERS: Stamford, Connecticut ny ever since.
WEB SITE: www.pb.com By working for an organization that encourages work-life
BUSINESS: Pitney Bowes is a mailstream technology com-
pany that helps organizations manage the flow of information, balance and provides a myriad of opportunities, I’ve been able
mail, documents and packages to continue to grow in my career. And by serving as a mentor to
others, I have the honor of helping to educate the next generation
of leaders.
PDJ
“Make decisions that are best for you.”
Mary Delaney
N U T T E R M c C L E N N E N & F I S H , LCLA
PR/E C
ERB
EWU I LN
DEETRW
. COORM
K
I owe much of my success to the mentors who provided me

with both knowledge and encouragement throughout my life.
TITLE: Chief Sales Officer
EDUCATION: BS in business and marketing, Indiana
Without their support, I wouldn’t have had the foundation to University; currently pursuing an MBA at Northwestern
University’s Kellogg School of Management
build the career I currently have.
FIRST JOB: Management training program at Nestle Corp.
I continue to carry with me the lessons they imparted and READING: The Goal, by Eliyahu M. Goldratt, and The Long
would like to take this opportunity to pass them along to you Tail, by Chris Anderson
—tomorrow’s corporate leaders. PHILOSOPHY: Make a difference. These three words are
what drive me. I want to make a difference at home, at work;
PUT YOURSELF IN A POSITION TO LEARN. My first job out of in everything I do each day.
college was in a management training program where I learned FAMILY: Husband, two daughters and a son.
the basics of how to be an effective manager. As I moved on INTERESTS: Spending time with my family, golf, school,
board member of the Business Marketing Association
from there, I continued to seek out companies that offered (Chicago Chapter)
training and learning opportunities so that I could improve my FAVORITE CHARITY: Habitat for Humanity
skills as a leader.
HAVE A HEALTHY WORK/LIFE BALANCE. I always try to be fully
engaged in whatever I’m doing at the moment. Keeping this

balance allows me to be better at everything I do. FIND YOUR OWN PATH. My best piece of advice is to make decisions
that are best for you. All of my mentors have provided me with a
BE A MENTOR. Being a mentor is a great learning experience.
great deal of guidance but have also taught me how to trust myself
For 12 years I mentored teenagers. My greatest hope is that
and my instincts. One of the reasons I chose to work at
I’ve taught them how to identify and remove obstacles and
CareerBuilder.com was because they believed in this value. The
have helped them find their true potential. I take this same
company strives to treat every employee as a leader and implement
approach with my employees. However, it isn’t simply a one-
programs that allow them to have a great deal of disciplined free-
way street, as I’ve learned just as much from them as they have
dom. Finding a place that allows you to cultivate your own leader-
from me.
ship style will help you build the confidence and skill set you need
to become the kind of leader you want to be.
COMPANY: CareerBuilder.com
HEADQUARTERS: Chicago, Illinois
WEB SITE: www.careerbuilder.com
BUSINESS: Internet recruiting
2006 REVENUES: $672 million
EMPLOYEES: 2,000
PDJ
“The reason I’ve accomplished what

I have is because no one ever told me
that I couldn’t.”
Cindy Dellecker
NUTTER McCLENNEN & FISH, LLP / CH
R IEG
W HM
NEATRW
KOIN
RCK
A lot of what anyone accomplishes is a result of the start you

get in life. I was lucky enough to be raised by hard-working
TITLE: Senior Vice President, Senior Products
EDUCATION: MS from Penn State University; Master’s in
Public Management from Carnegie Mellon University
parents who encouraged my brothers and me. They helped all
FIRST JOB: Clinical audiologist
of us develop confidence—and, just as importantly, a work READING: Cookbooks, Bon Appetit
ethic—that there was nothing we couldn’t accomplish if we PHILOSOPHY: “Tis better by far to forget and be happy than
to remember and be sad.”
worked hard to achieve our goals.
FAMILY: Husband and two children, a son who is 20 and a
Many of the lessons my parents taught me have stayed daughter, 15
with me and helped me succeed in my work and family life: INTERESTS: Golf, cooking, entertaining, reading, being with
family and friends
BE HONEST. That’s important in your words and your actions, FAVORITE CHARITIES: Arthritis Foundation, Western
Pennsylvania School for the Deaf
because people will know when you’re not being truthful.
WORK TOGETHER. It’s nearly impossible to accomplish any-

thing on your own. You need to respect the people you work
ENCOURAGE ONE ANOTHER. My parents taught me many valuable
with and truly believe in the value of teamwork. You also need
lessons, but maybe the most important is that people may forget
to understand that many things in life involve compromise.
what you say, but they will never forget how you made them feel.
Nobody has all the answers, but, working together, you can
I really believe that the reason I’ve accomplished what I have is
accomplish your goals.
because no one ever told me that I couldn’t.
BE PASSIONATE ABOUT WHAT YOU’RE DOING. If you love getting up

in the morning and truly believe in your work, you’ve taken a big
step in the right direction. Talent and capabilities can only take you
COMPANY: Highmark Inc.
HEADQUARTERS: Pittsburgh, Pennsylvania so far. Real success requires inspiration. I’ve found that inspiration
WEB SITE: www.highmark.com in my family, friends and co-workers, whose support and confi-
BUSINESS: Largest health insurance company in
Pennsylvania, based on membership dence have helped me throughout my career.
EMPLOYEES: 18,500
PDJ
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“Be true to your own work and leadership

style, even as you modify it to fit the
organization’s culture.”
Paula Dominick
N U T T E R M c C L E N N E N & F I S H , L L PB/AC
NRKE O
WF N
AEM
TEWRO
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A s a child, I was always encouraged to get involved, put forward

my best effort, and see things through. My father taught me
TITLE: Managing Director, Bank of America Securities, LLC
EDUCATION: BS in economics, Quinnipiac University
that, with hard work, I could achieve whatever I set out to do. FIRST JOB: Morgan Stanley research analyst
I found that I was always looking for an opportunity to do PHILOSOPHY: It is important to listen; engage in
more, and I think that drive helped set me apart from my peers conversation and help address individuals’ weaknesses as
well as develop their strengths, which continually creates
during my first job on a trading floor at Morgan Stanley and growth opportunities for them.
throughout my career. FAMILY: Married in 1994 to Sal Dominick; daughter, 11
and son, 8
There are several pieces of advice I would offer to
INTERESTS: Gardening, cooking
professionals looking to distinguish themselves in their careers
FAVORITE CHARITY: InnerCity Scholarship Fund,
and as leaders: New York City
FOLLOW YOUR INTERESTS AND BE BOLD. Take a long-term
view of your career—choose something that you are truly
interested in and go for it. Also, don’t be afraid to speak up.
Every meeting, every presentation, every client call is
essentially an interview. These connections and interactions BUILD YOUR PERSONAL NETWORK. Build relationships and network
will move your career forward. Finally, be true to your own in and out of your industry or area of expertise. This is the most
work and leadership style, even as you modify it to fit the orga- important and career-sustaining activity you will undertake. Your
nization’s culture. network should include all types of people: those you can learn
from or lean on, those at various levels in the organization and
GIVE REAL-TIME FEEDBACK. Early in my career, I assumed indi-
those in your direct area or beyond it.
viduals on my team would understand where they needed to
develop and how to take action on those development oppor- GIVE BACK TO YOUR COMMUNITY. I believe that true leaders reach
tunities. I realized quickly that was not the case, and learned to out to their communities to give something back.
give individuals early, honest and constructive feedback to help
As I look back over my career, I would like to be remembered
ensure their growth.
for creating a strong team of professionals in research and helping
to create a network of women who feel it is their responsibility to
COMPANY: Bank of America help the next generation have a successful career on Wall Street.
HEADQUARTERS: Charlotte, North Carolina
WEB SITE: www.bankofamerica.com
2006 REVENUE: $73 billion
EMPLOYEES: 203,425
PDJ
“The better you understand yourself,

the better prepared you will be to support
others in their leadership journeys.”
Teri Ann Drake

N U T T E R M c C L E N N E N & F I S H , HLA
LPL L/MCARREKWC N
AERTDW
SOIN
RCK
I n a recent conversation with one of my mentors the talk

turned, as it often does, to the notion of balance. She wisely
TITLE: Senior Vice President, Creative and Corporate Officer
at Hallmark Cards, Inc.
EDUCATION: BFA from Syracuse University; MBA from
suggested that I think about balance differently than the famil-
University of Missouri, Kansas City
iar work/life quest. She said “Think about balance as balanc-
FIRST JOB: Babysitting for my minister’s newborn twins
ing the fact that you have been called to lead and that you need and waitressing.
to do so by being authentic to yourself.” I loved this advice. WHAT I’M READING: The Speed of Trust, by Stephen
Being true to who I am lets me sleep peacefully at night. M. R. Covey; History, by Elsa Morante
Despite years of studies, the Harvard Business Review PHILOSOPHY: Lead by winning hearts and minds
claims there is no clear profile of the ideal leader. How gratify- FAMILY: Husband, William Cox; one son and two
stepchildren
ing if you think about this in terms of diversity and inclusion.
INTERESTS: Leadership learning, reading, spending time
When I recommend articles and books about leadership to my with family, and traveling
team or someone I’m coaching, I'm quick to remind them to FAVORITE CHARITIES: Those associated with HIV/AIDS,
be themselves and leverage their unique gifts. I believe people both locally and globally
trust you if you are genuine—not a replica of someone else.
To be authentic, we must be willing to devote ourselves
to personal understanding and growth. I recommend taking The better you understand yourself, the better prepared you
time to be reflective, seeking frequent feedback from sources will be to support others in their leadership journeys. But it
throughout the organization and being willing to step out requires commitment and time—especially time to listen. As I do
of your comfort zone. As you do so, here are some questions more listening, I seek to understand people’s mindsets and help
to consider: them shift their thinking for greater results. I know being honest is
What motivates me extrinsically? Intrinsically? crucial. Having the courage to address difficult situations openly
Which people and experiences in my early life/career had but with sensitivity will create a sense of trust and confidence
the greatest impact on me? between you and the people around you.
Are there blind spots or gaps that I should be aware of? Finally, one of my professors once reminded me not to worry
If so, whom can I rely on to tell me that they exist? so much about providing a lofty vision, but to focus instead on
“offering yourself and your spirit to those you lead.” Perhaps that’s
COMPANY: Hallmark Cards, Inc. why I love working at Hallmark so much. Our brand mission is
HEADQUARTERS: Kansas City, Missouri about enriching the lives of others. If I can do that for the people
WEB SITE: www.hallmark.com I work with and the consumers we serve, then perhaps I’ll be able
BUSINESS: Kansas City-based Hallmark is known throughout to say someday “job well done.”
the world for its greeting cards, related personal expression
products, and television’s most honored and enduring dramat-
ic series, the Hallmark Hall of Fame.
2006 REVENUES: $4.1 billion.
EMPLOYEES: 16,000
PDJ
“Create measurable goals and stick to them.”
Dr. Ann Evangelista

N U T T E R M c C L E N N E N & F I S H , L L P / C RTA
E WL ENNETTQ
W UO
ERSK
T
T he future of executive leadership depends upon increasingly

greater focus on developing the leadership pipeline through
TITLE: Executive Consultant
EDUCATION: Bachelor of Arts, psychology, University of
Michigan; Doctorate in clinical psychology and MBA, Widener
effective succession planning and subsequent leadership devel- University, Philadelphia, PA
opment. A growing emphasis on enhancing skills and capabil- FIRST JOB: Like Lucy in “Peanuts,” I had my desk set up
ities will help current and future leaders optimize potential. like a therapy ‘booth’ in the 6th grade: “Ann the Analyst.”
I charged 5 cents to talk to kids in my class, but I was quickly
Oftentimes, the missing link to bring this vision to “laid off” by my teacher, who was not thrilled about me run-
fruition is the personal investment of leaders on both sides of ning a business out of her class!
the succession equation. Many executives claim to be too busy READING: The Audacity of Hope, by Barack Obama, and
A Drink Before the War, by Dennis LaHane.
to carve out time for individual development planning and
PHILOSOPHY: I believe people are ultimately the most satis-
coaching of their high-potentials. Concurrently, these high- fied when they have stretched themselves to achieve suc-
potentials are often uncertain what types of questions to ask or cess. We cannot force motivation, but we can encourage,
inspire, counsel and support so others can find a place of hap-
how to create a tangible ownership plan for continued success. piness and satisfaction.
The result is a black box phenomenon—top talent with high FAMILY: Youngest of seven children; divorced, no children,
aspirations and capabilities, but no true knowledge of what the except for a 10-year-old Newfoundland dog.
formula is to attain such success. INTERESTS: Actively compete in triathlon, hiking, camping,
and traveling
As future corporate leaders, prevent a lack of experience or
FAVORITE CHARITIES: East Atlanta Kids Club, a nonprofit
clarity from determining your course. dedicated to enriching the lives of the youth of East Atlanta;
Request mentoring/coaching. Ask your boss, or another Team in Training, a fundraising arm of the Leukemia &
Lymphoma Society.
executive you admire, to spend time with you on your indi-
vidual development. Most executives will gladly do so if you
initiate the request and ensure realistic expectations. tragedy. Show the organization, and executive leadership, that you
Create a development plan. Compose a specific, workable are serious about your development by planning your own success,
plan that will help you attain both short-term and long-term not relying on others to do so for you.
goals. Share these goals with your boss/coach and ask for Make your achievements known. Gaining visibility for the
feedback and modifications. The more these goals dovetail right reasons increases your positive reputation in all areas of the
with corporate objectives, the greater the positive organiza- organization. It is not self-aggrandizing if done tastefully.
tional impact. Find your place in the succession plan. Respectfully and
Follow the plan. Create measurable goals and stick to appropriately engage your boss in a discussion of your fit with
them. A well-structured plan that is never put into action is a respect to future leadership of the organization. Ask questions
about the succession planning. Inquire how you can together
COMPANY: TalentQuest ensure you are growing in accordance with the organization’s goals,
HEADQUARTERS: Atlanta, Georgia as well as your own.
WEB SITE: www.TalentQuest.com To summarize, take a proactive role in your own development
BUSINESS: Talent and Performance Management Solutions by seeking out resources and assistance to help you stay on track.
2006 REVENUES: N/A Both you and the organization will be better off for it.
EMPLOYEES: 34
PDJ
“Successful leadership is all about character.”
Kathy Fawcett
N U T T E R M c C L E N N E N &TFHI E
SHWA
, L LT
LP D
/ IC
SRNE
EWY C
NOEM
TWPA
ONRY
K
M y parents were my first leadership role models, and they taught

me that I could do anything I set my mind to do. I believe in
TITLE: Vice President, Walt Disney Parks and Resorts
Information Technology
EDUCATION: BSBA, computer science major with high
the sheer power of will. honors, University of Florida
That belief has helped me meet adversity with courage FIRST JOB: Restaurant food prep and hostess at age 14
and a positive outlook. As a cancer survivor and a profes- READING: Raising Girls, by Gisela Preuschoff and Steve
sional with 25 years’ experience in the technology industry, Biddulph; Competing on Analytics: The New Science of
Winning, by Thomas H. Davenport and Jeanne G. Harris
I believe successful leadership is all about character. I won PHILOSOPHY: To be a positive influence in the lives of
my cancer battle because of a strong will to live and a positive others through my words and actions.
attitude. FAMILY: 3-year-old daughter
The way people pursue and achieve their goals says a lot INTERESTS: Beach (snorkeling, shelling, diving, fishing);
playing, reading and learning with my wonderful child; traveling
about their character. I offer these success principles as a model with family and friends
for achieving goals in life: FAVORITE CHARITY: American Cancer Society
ACT WITH INTEGRITY. Always be honest and open and do what
is right, not what is easy. You have to be willing to say what

MAKE A DIFFERENCE. One of your greatest opportunities in life is
needs to be said and do what needs to be done, even when it
to make a difference in the lives of others. You can do this daily by
isn’t popular.
inspiring and challenging others to do their best work, believing in
BUILD TRUSTING RELATIONSHIPS. The way to build trusting the intrinsic value they bring and treating everyone with respect.
relationships is by showing respect for everyone and caring
FOCUS ON THE GREATER GOOD. I work to model servant leadership
about individuals. When someone brings an issue to you,
by focusing on the good of our team and our business. One of the
think first about the people and their needs, and then consid-
ways you can do this is by being an enabler. When you find great
er the work. Genuinely caring about others and putting indi-
ideas among your team, work to help make those ideas a reality.
viduals first will help you build loyalty and trust.
Focus on building up the team rather than bolstering your own
resume or reputation.
MAKE FAMILY A PRIORITY. Life is precious. Make your choices
wisely each day, so that at the end of your life you are satisfied with
COMPANY: The Walt Disney Company
the amount and quality of time you have spent with loved ones.
HEADQUARTERS: Burbank, California
WEB SITE: www.disney.com KEEP THE FAITH. My foundation for all of my life lessons and
BUSINESS: The Walt Disney Company is a diversified world- perseverance is my faith. I know that having a strong faith helps
wide entertainment company with the following divisions: me face every personal and professional challenge, stay positive and
Consumer Products, Studio Entertainment, Media Networks
and Parks and Resorts. be courageous.
2006 REVENUES: $34.2 billion As you pursue your life goals, remember that your actions
EMPLOYEES: 133,000 worldwide reflect your character.
PDJ
“Continue thoughtful leadership even

when it seems that no one may be there
to appreciate it.”
Margaret C. “Peggy” Fechtmann

NUTTER McCLENNEN & FISH, LLP / CREW
M EN
TELT
I FW
EOIN
RCK
I was born the fourth eldest child of five, where education

and learning was an integral part of our family value system.
TITLE: Executive Vice President, Individual Business,
Operations and Services, MetLife
EDUCATION: Bachelor’s degree in accounting from the
Both of my parents graduated college and pursued educa- State University of New York and an MBA in finance from
New York University, Leonard N. Stern School of Business
tional careers in some fashion. My mother taught English as a
FIRST JOB: A salesperson in men’s apparel at Macy’s
second language; my father, after years in the corporate arena, in 1973
decided to pursue a career in education and became an adjunct READING: Skylight Confessions, by Alice Hoffman, and
Shantaram, by Gregory David Robert
professor at New York University. My very first exposure to
PHILOSOPHY: Surround yourself with wonderful people with
mentoring was through my family. Therefore, my passion for whom you can enjoy all those moments that color your life.
learning—in the role of a mentor and as a student—began at FAMILY: My mother, two brothers, two sisters, 10 nieces
and nephews, and one great-niece and one great-nephew
an early age and continues to this day.
INTERESTS: Traveling, reading, going to the theater or the
Like a teacher, a mentor may not ever know the impact movies, and spending time with family and friends
he/she has on an individual. But it is the duty of such role FAVORITE CHARITY: Junior Achievement of New York
models to continue thoughtful leadership even when it seems

that no one may be there to appreciate it. Mentoring is what The individuals I have met throughout my career have shaped
you make of it. Like most relationships, it can blossom and who I am both professionally and personally, and that is the power
fade with time, but its success lies in how much you put into of a mentor. During my time at MetLife, I continue to be exposed
it as well as how much you receive in return. Mentorship does to people who are just as much my teachers as I am a teacher to
not need to be a rigid structure or plan; it does not need rules them. I have been very fortunate to have been exposed to mentors
or restrictions unless you create them. And most importantly, early in my life, through my parents and siblings, at the beginning
as I have learned later in life, one should be open to mentor- of my career, and still to this day.
ing from any individual who inspires you. As my sixth-grade teacher wrote to me recently, when I
contacted him after all these years, “A bricklayer builds a fireplace
and can feel the warmth of the fire; a carpenter builds a cabinet and
can instantly take pride in his craft; but when a teacher teaches, he
COMPANY: MetLife, Inc.
HEADQUARTERS: Long Island City, New York never truly knows the lifelong impact he has on his students.”
WEB SITE: www.metlife.com Be passionate about what you are doing, and seek out that guid-
BUSINESS: Insurance/financial services
ance, encouragement and wisdom from a mentor—an individual
to guide you not only through your career but also through your
EMPLOYEES: 36,000 (U.S. employees) 47,000 (worldwide)
personal development.
PDJ
“Have a clear sense of values and a

clear sense of your life’s purpose.”
Felicia Fields
N U T T E R M c C L E N N E N & F I S HF,OLRLD
P M
/ C
ORTO
EWR C
NOEM
TWPA
ONRY
K
M y career path at Ford has been greatly influenced by mentor-

ing, both from being a mentor and from being mentored.
TITLE: Vice President, Human Resources, Ford
Motor Company
EDUCATION: BA, psychology, University of Michigan and
My philosophy is that mentoring must be approached a Master’s degree in business administration from Central
from a 360 degree perspective—that it is important to have Michigan University
mentors in higher levels of the organization, but it is equally FIRST JOB: Systems Analyst/Programmer at Ford
Motor Company
important to have mentors that are peers and subordinates.
READING: Know-How, by Ram Charan; Appreciative Inquiry,
I find that candid discussion about how effective I am as by David L. Cooperrider and Diana Whitney; What Got You
a leader, how my actions are being perceived, and how well Here Won't Get You There, by Marshall Goldsmith and Mark
Reiter
others relate to my leadership style is incredibly important if
PHILOSOPHY: Accept life as a gift of growth. Continue to
I want to continue to grow into the most effective leader learn, remain open to new ideas and opportunities, and devote
I can be. some time every day to your self-development and to the
things you are passionate about.
The advice I try to provide as a mentor, and the best FAMILY: Husband; a daughter, 16; and a son, 12
advice I can share with others who aspire to a career in busi- INTERESTS: Tennis, cooking and spending time with
ness, is to have a clear sense of values and a clear sense of your my family
life’s purpose. This may sound lofty, but it’s really about setting FAVORITE CHARITIES: Children or youth-focused charities
attainable short- and long-term goals. This means not simply
thinking about what you want your title to be or what materi-
family, friends and colleagues, as well as strong and open
al possessions you want to acquire, but about the type of per-
communication within our family, so that I am clear about
son you want to be and the type of impact you want to have
the things that are most important to them and can prioritize my
on the world. Then, stay focused on those goals and make
time accordingly.
assessments and adjustments along the way so that in the end,
I believe that having a strong family foundation early in my
you have the kind of life you want in every way.
life has set the stage for everything I’ve been able to accomplish.
That also means paying attention to work-life balance.
I was fortunate that my parents consistently provided a solid foun-
This has required a strong circle of support from extended
dation for me as I was growing up, and I am committed to
providing the same for my children. So, in addition to my career
goals, I have set high personal goals. One of the most important
COMPANY: Ford Motor Company
HEADQUARTERS: Dearborn, Michigan
lessons I’ve learned from my mentors that I try to pass along to
WEB SITE: www.ford.com those I’m mentoring is that the key to success is finding happiness
BUSINESS: Manufactures or distributes automobiles in and fulfillment in the professional and personal aspects of your life.
200 markets across six continents. You can’t have one without the other.
EMPLOYEES: 260,000
PDJ
“Choices aren’t always black and white.”
Julie A. Fream
N U T T E R M c C L E N N E N & F I S HV
, ILSLTPE O
/ N
C RCEO
W RP
NOER
T AT
WO IO
RNK
M uch has changed in the world since I graduated from college

almost 25 years ago. As I work with people today, I encourage
TITLE: Vice President, North American Customer Groups
EDUCATION: Bachelor of Science in Chemical Engineering,
Michigan Technological University, 1983; MBA, Harvard
them to recognize three things. First, we operate in a truly Business School, 1987
global economy. Second, success in our global business society FIRST JOB: General Motors, Fisher Body Division,
requires collaboration and communication. And finally, manufacturing development engineer
change is constant. READING: People’s History of the United States: 1492 to
Present, by Howard Zinn; American Theocracy: The Peril and
With these underlying items, I suggest the following Politics of Radical Religion, Oil and Borrowed Money in the
guidelines for people as they navigate their careers, as well as 21st Century, by Kevin Phillips.
their lives: PHILOSOPHY: Give something back.

FAMILY: Married for 11 years with 2 children, ages 8 and 9
LEARN TO LIVE IN THE GRAY. In life today, there is rarely a INTERESTS: Skiing and golfing with family, reading,
yes or no answer for every situation. Choices aren’t always volunteering
black and white. Recognize that much of life is lived in the FAVORITE CHARITIES: Currently, work with Michigan
Technological University and Oakwood Hospital System
gray, and those who learn to manage and live in this space will
be the happiest.
WRITE DOWN YOUR GOALS. One of the best things you can do MAINTAIN BALANCE IN YOUR LIFE. This piece of advice is easy to
for yourself is to establish goals and write them down. I start- give, but often hard to follow. Make time to do things that are
ed writing my goals about the time I finished college. important to you, whether they relate to your career, your friends,
Personally, I find it a very powerful tool to create focus and your family, your faith, or your service to the community. Define
energy toward accomplishing what you really want to do. your life not by what you are, but by who you are.
FOLLOW YOUR PASSION. Sometimes it may be a trial and GIVE SOMETHING BACK. I believe we each have a responsibility
error process to find your true calling. Just keep moving in the to our community, our nation and the planet. I encourage every
direction of things you like to do most. If you are passionate individual to accept this responsibility and to give something back.
about what you’re doing, there is a good chance you will be How you choose to do it is up to you: you can give of your time,
successful at it. your treasure or your talent.
It is the fundamental philosophy of giving back that I use

COMPANY: Visteon Corporation
most often. It can be easy at times to forget we have much to be
HEADQUARTERS: Van Buren Township, Michigan
thankful for; by challenging myself to give something back, I’m
WEB SITE: www.visteon.com
able to stay better connected to a sense of gratefulness.
BUSINESS: Automotive supplier
EMPLOYEES: 45,000
PDJ
“One of the best ways to earn the respect of

others is to show respect to them.”
Sharilyn Gasaway
N U T T E R M c C L E N N E N & F I S H , L L P /AC
LRLTEEW
L W
N EI R
TWE LO
ERSK
S
A t Alltel Wireless, we have adopted eight core values which

guide our leadership practices, and those are reflected in what
TITLE: Executive Vice President and Chief Financial Officer
EDUCATION: Certified Public Accountant, BS in accounting
from Louisiana Tech University
we call the Alltel Leader’s Pledge: FIRST JOB: Office assistant for a hometown surgeon
“I will show COURAGE, INTEGRITY and RESPECT. PHILOSOPHY: Leadership requires collaboration. Leaders
should not only accept different viewpoints and ideas—they
I will give KNOWLEDGE, INSPIRATION and VISION. I should encourage them among all members of the team.
will make positive CHANGE and deliver RESULTS.” FAMILY: Husband, twin daughter and son, age 7
Some of those come more naturally. Others must be cul- INTERESTS: Swimming, boating and skiing
FAVORITE CHARITIES: American Red Cross and Arkansas
tivated. Some are constant. Others must be summoned. But a Children’s Hospital
genuine leader at a corporation or small business, in a com-
munity or nonprofit organization, or even in a family must
apply each of these in her or his life.
As I reflect on the people who have made a difference in I saw it again in one of my first jobs as an accountant, and the
my life and career, there seems to be one value that they all most influential mentor was a man who willingly invested his time
share, and it is one I strive to practice daily. That value is to help me understand the why of our activities and showed me
respect. that questioning methods was not only welcomed, but encouraged.
It began with a childhood in a small Southern city, where Years later, I had a chance to join Alltel in a leadership role. As
my first role models, my mother and father, showed respect a dynamic Fortune 500 company, growing in a vibrant industry,
not only to each other but also for their mission in life and headquartered in a charming city, it had plenty of positives. But the
toward me and my three siblings. They didn’t read us the list final test was: “Do I respect the people who work here? And would
of ‘dos and don’ts’; instead it was a climate of support, of they show me that same respect?” Since I had already had a chance
opportunities, of encouragement and of mutual respect. to work with many people from Alltel for many years, the answer
was easy and obvious.
Sometimes the best advice is the simplest. I would encourage
COMPANY: Alltel Wireless young women and men to remember that one of the best ways to
HEADQUARTERS: Little Rock, Arkansas
earn the respect of others is to show respect to them. The rewards
WEB SITE: www.alltel.com
BUSINESS: Wireless communications and applications
will be measured in many ways.
2006 REVENUE: $7.9 billion
EMPLOYEES: 15,000
PDJ
“Finally, understand that leadership

and success are most often not
accomplished single-handedly.”
Vicki Gordon
N U T T E R M IcH
CGL E(N
INNTEEN
RC&OFNI T
S IHN, ELNLTA
P /L CHROETW
E LN
S EG
TRWOOURPK)
“W hen the work’s done right, with no fuss or boasting,

ordinary people say, ‘Oh, we did it.’”—Lao-Tzu, philosopher
TITLE: Senior Vice President, Corporate Affairs—Americas
EDUCATION: Daily and on-going!
FIRST JOB: Assistant to librarian at county library
and teacher, sixth century B.C.
READING: Mexifornia, by Victor Davis Hanson
For me, this quote from Lao-Tzu very simply captures the PHILOSOPHY: “True leaders are hardly known to their
followers. Next after them are the leaders the people know
essence of leadership—trusting and empowering others and and admire; after them, those they fear; after them, those
working quietly to help them be their best. they despise. To give no trust is to get no trust. When the
work’s done right, with no fuss or boasting, ordinary people
True leaders are quite often not the people we read and say, ‘Oh, we did it.’”—Lao-Tzu, philosopher and teacher, sixth
century B.C.
hear about in the media. They are the individuals who are FAMILY: Husband, 7 step-children
quietly making a difference in their communities, their fami- INTERESTS: Travel, public policy issues, volunteerism
lies and in their businesses. They are focused on outcome, not FAVORITE CHARITY: UNICEF
recognition. They take satisfaction in knowing that they have

made a difference.
Many of us are conditioned to think that leadership and truly think about and articulate to yourself what success means to
success are tied to high-profile, big-income careers. Maybe, you. Is that a fast-track career? A blend of career and family? An
maybe not. I believe that each of us must determine our own advocate for social change? Only you know the answer, but you
definition of success and know that we have the power to must be clear on the answer before you can be successful.
create our personal success. Never let someone else set your Secondly, once you know what you want, don’t wait for
personal agenda. breaks. Create your own opportunities. In the business world this
When mentoring young professionals today, I have the may mean moving beyond publicized job openings within your
same three pieces of advice for everyone. First, take the time to organization and finding a critical business need that isn’t
currently being addressed. If you can envision a solution for
that need, you have a good chance of owning it. Congratulations,
COMPANY: IHG (InterContinental Hotels Group)
HEADQUARTERS: Windsor, England you’ve just created your own opportunity!
WEB SITE: www.ihg.com Finally, understand that leadership and success are most often
BUSINESS: Hospitality
not accomplished single-handedly. Honor and respect those who
2006 REVENUES: Total gross revenue $16.7 billion
EMPLOYEES: 350,000 including our managed and
have contributed to your success. You will shine through them.
franchised hotels
PDJ
“What sets you apart from others is

the ability to go the extra mile.”
Belinda Grant-Anderson
NUTTER McCLENNEN & FISH, LLP / CREW NETW
ATO&
RKT
A successful business leader has an individual formula for

success. My personal formula includes consistently exceeding
TITLE: Vice President, Leadership Development & Diversity
EDUCATION: BS in engineering, MBA from Vanderbilt
University, Nashville, Tennessee
expectations, taking measured risks, being a team player and
FIRST JOB: Products researcher at Proctor & Gamble in
helping others develop. This combination of skills, once devel- Cincinnati
oped, is transportable and applicable to most leadership roles. READING: The Other Boelyn Girl, by Philippa Gregory
One fundamental tenet of performance is exceeding PHILOSOPHY: Always treat others as you would like to be
expectations by over-delivering on business results. The mini- treated.
FAMILY: Married with two daughters, age 7 and 10
mum requirement is to fulfill the assignment, which helps you
INTERESTS: Reading mystery and suspense, sewing, and
maintain the status quo. What sets you apart from others is the being a Girl Scout troop leader
ability to go the extra mile and demonstrate your knowledge FAVORITE CHARITY: Imagine It!—The Children’s Museum
of the business by showing, for example, how you can achieve of Atlanta
more revenue and more cost savings, all ahead of schedule. We
all have tough objectives; the ones who rise to the top are those
who gracefully and/or enthusiastically accept the challenge and The most rewarding assignments have been those that took
then accomplish it. me outside of my comfort zone: moving from a strategic to an
Second, become a risk taker. There is an old adage that operations role and taking on an assignment in regulatory or
says “nothing ventured, nothing gained.” Your career is a series human resources. All of these moves were risks that increased my
of investments made by you and other interested parties. skill set, exposed me to new parts of the business and added value
As with any investment, there are inherent risks that, if man- to the company.
aged appropriately, can become valuable learning experiences. Third, demonstrate your ability to be a true team player. This
I discovered that by remaining open and flexible, there were means that on any given issue, learn to listen to your colleagues,
countless opportunities available to me to take risk, make nec- understand what success means to them, and craft solutions that
essary career investments, and enlist others to do the same on are true win-win situations. If you can gain a reputation for work-
my behalf. ing to build and recognize the team, other high performers will
look for opportunities to work with you, which will increase your
ability to succeed.
COMPANY: AT&T Finally, make investments in others by cultivating their tal-
GLOBAL HEADQUARTERS: San Antonio, Texas ents. As a leader, it’s your responsibility to develop others, but it is
WEB SITE: www.att.com also critical to help the business succeed. As the nature of our work
BUSINESS: Telecommunications becomes more complex, we can only achieve our results by sup-
2006 REVENUE: $117 billion porting coworkers—helping them build skills for future success
EMPLOYEES: 301,760 and putting them in positions that allow their strengths to shine.
PDJ
Thanks to you,
women are helping to shape an America in which all
citizens, regardless of gender, are free to live out their
dreams.
WellPoint congratulates all of the WomenWorthWatching®,

including our own current and past recipients Shamla Naidoo,
Dijuana Lewis, Lisa Moriyama and Alice Rosenblatt.
At WellPoint, we are addressing tomorrow's health care issues today. WellPoint has
taken a leadership role in women's health. Focusing on the medical issues that most
affect women, we've developed a four-pronged approach that addresses wellness
and prevention, disease management, quality improvement and community
involvement.
Some of the numerous resources we provide to help women take control of their
health include: Women's Health e-Newsletter, Baby Connection and MaterniCall,
Mammography Compliance Initiative and a Breast Cancer Resource Center. Working
to better people's lives is not something you do everyday - but it can be, at WellPoint.
Better health care, thanks to you.
Visit us online at wellpoint.com/careers and wellpoint.com/diversity

EOE ®Registered Trademark, WellPoint, Inc. ©2007 WellPoint, Inc. All Rights Reserved
®Registered Trademark, WomenWorthWatching ©2007 Profiles in Diversity Journal All Rights Reserved
“Change is constant and those who adapt

and make change work for them, are those
who are more likely to succeed.”
Tracey Gray-Walker
N U T T E R AM
XcAC E
LEQN
UNI TA
E NB L
&E FLI ISFH
E, ILNLS
PU/R C
ARNE
CWE C
NOEM
TWPA
ONRY
K
O ne of the greatest joys of my career has been sharing what I’ve

learned along the way with others, especially those who are
TITLE: Vice President, Business Development
and Opportunities
EDUCATION: BS in accounting, Fairleigh Dickinson
starting out in their professional lives. I’ve had the great for- University
tune to work for organizations of many shapes and sizes. The FIRST JOB: Auditor for a public accounting firm
following are a few rules I live by, which I hope will be helpful READING: The Power of Positive Thinking, by Norman
Vincent Peale; Why Bad Things Happen to Good People, by
to others: Harold S. Kushner.
TAKE RISKS. We are blessed to live in a society where risk tak- PHILOSOPHY: Attitude will take you further than aptitude
FAMILY: Husband and son
ing is not something that is required to live a healthy and
INTERESTS: Traveling, volunteering with special children,
decent life. The risks I have taken in my career have provided parent advocacy
the biggest returns. Whether it is taking a non-linear approach FAVORITE CHARITY: Center for Outreach and Services for
to career development, finding time to dedicate yourself to a
needy civic or philanthropic cause, or simply taking the road
less traveled, risks make you stronger and more valuable to
your employer and to your family, communities and society. PRACTICE HUMILITY. Humility is a trait that benefits by practice,
and one that I believe is a fundamental trait of good leadership.
DEVELOP YOUR SKILLS. I don’t believe career development ever
It is the trait which allows you to see the bigger picture, to listen
ends. There is always a new discipline, a new technology, a new
to others before you offer your own opinions, to know when
language, a new way of doing business. Change is constant and
you don’t have the answer, and to put the welfare of your team
those who adapt and make change work for them, are those
before yourself.
who are more likely to succeed.
ENCOURAGE DIVERSITY. Echoing what I wrote earlier, I am blessed
to have worked with a wide variety of individuals in corporate,
nonprofit and government organizations throughout my career,
COMPANY: AXA Equitable Life Insurance Company from one end of our country to the other. This exposure to people
HEADQUARTERS: New York, New York of different backgrounds and beliefs has been invaluable to my own
WEB SITE: www.axa-equitable.com professional development, and I think it has made me a more
BUSINESS: Financial services competent professional. I encourage you to embrace the diversity
2006 REVENUES: $108 billion that makes our country and our economy great.
EMPLOYEES: 11,000
PDJ
“The act of mentoring can be as rich

and varied as the individuals involved.”
Eleanor Tabi Haller-Jorden

NUTTER McCLENNEN & FISH, LLP / CREW C
NATA
E T WLY
ORSK
T
M entoring denotes a wide range of relationships, including

sponsorship, advocacy, a formalized buddy system, and a
TITLE: General Manager, Catalyst Europe AG
EDUCATION: Princeton University; AB magna cum laude,
Bryn Mawr College; MSc, London School of Economics
strong commitment to a subordinate’s career growth. But
FIRST JOB: Environmental planning consultant, HNC,
in my experience, a mentor is that individual who can be New York
depended upon to share personal insights, lessons learned tied READING: Stumbling on Happiness, by Daniel Gilbert
to mistakes, and even to assume some career risk in sponsoring PHILOSOPHY: Conventional wisdom is a poor substitute
for true north. A life’s journey is never unidirectional and
a protégé for high-visibility, high-reward assignments. monolithic. We need an equal measure of courage, resilience,
In my own case, mentoring started early. I was raised in and compassion to navigate the unforeseen road blocks, pot
holes, and detours. And on the way, we should remind our-
a household of mavericks—individuals who chronically selves to give back more than we get. The journey is never
challenged conventional wisdom. My mother was a beacon in traveled alone.
that regard. A world-renowned Japanese linguist, she showed FAMILY: Two sons
INTERESTS: Windsurfing, backpacking, playing the conga
me firsthand the strength that comes from displaying profes- drums, Japanese calligraphy
sional commitments alongside personal convictions. On FAVORITE CHARITY: The Humanity Initiative
numerous occasions when our school calendars permitted, she
demanded that her children be allowed to accompany her on
business trips so that her absences did not come at too high a A case in point would be my first professional mentor, my
personal cost. manager at Morgan Guaranty Trust Company. He was a risk-taker
My first personal and external mentor was a family friend and stretched my comfort zone with almost maddening frequency.
and television producer who encouraged me to take risks and I recall his request that I make a presentation to the chairman at
question the assertion “this is the way it’s done.” Tragically, he the ripe young age of 23. Surely, I asserted, I wasn’t experienced
died at a young age, but his words of advice still resonate in the enough to venture into the hallowed board room of Morgan
decisions I make today. Guaranty Trust Company; yet my mentor primed me for success
I should point out that a good mentoring relationship is with his vast professional experience, good humor, and uncompro-
not always comfortable. The mentor’s job is to stretch the mising faith in my ability to deliver. In short, he helped me get out
mentee: to provide constructive criticism and to intervene if of my own way.
the protégé slips up. Skilled mentors know when their protégé These positive experiences with mentoring have made me
needs help, even when the protégé doesn’t, because they’ve had even more committed to mentoring others. The benefits of a few
similar experiences. minutes of well-timed mentoring have legs; these benefits are long-
lasting and far-reaching. In the final analysis, what makes a men-
COMPANY: Catalyst toring relationship so compelling is that it introduces the idea of
HEADQUARTERS: New York, New York personal sponsorship into an inherently impersonal system. As a
WEB SITE: www.catalyst.org result, the act of mentoring can be as rich and varied as the indi-
BUSINESS: Nonprofit viduals involved.
2006 REVENUES: $10,720,825 (revenue and support)
EMPLOYEES: 70
PDJ
“Don’t dwell on why things are the way

they are—be positive and create change.”
Kathy Hopinkah Hannan

NUTTER McCLENNEN & FISH, LLP / CREW K
NPEM
TWG OLR
LPK
T hroughout my 23-year career, I have embraced diversity, both

from an ethnic and gender perspective. As a Native American
TITLE:Managing Partner of Tax Services for KPMG’s
Midwest area
Indian female of the Ho-Chunk Nation Tribe and the first EDUCATION: BA in accounting and political science, Loras
College, IA; a graduate of the Institute of Comparative Political
female area managing partner in my firm, I know first-hand & Economic Systems at Georgetown University
the importance, as well as the challenges, of diversity. Diversity FIRST JOB: Lifeguard
is not about being different; it’s about being dynamic. READING: Simple Genius, by David Baldacci
One of the key messages I try to convey to young profes- PHILOSOPHY: Believe in and be true to yourself. Always ask
sionals is that throughout their careers, they will encounter what the possibilities are and then challenge yourself.
various types of thinking and management styles. Having the FAMILY: Husband and two daughters
skills to work with all types of people is a powerful asset, and INTERESTS: Golf and laughing
one that should be consciously developed. I believe the most FAVORITE CHARITIES: Those that focus on underprivileged
populations.
successful people in any organization are those that understand
that there is a far greater power in diverse thought.
Mentoring is one way to understand how other people
think. The key to broadening your perspective is choosing thing—one needs to be strategic and selective. Young professionals
mentors who have “dissimilar” backgrounds, educations and should also expect to fail, and likely more than once. However, one
experiences. Women should not look solely to other women WILL learn from any missteps; that I can guarantee.
for mentoring, since it can be very educational to see things To become a leader, you must understand that there is an
from men’s eyes. I personally have had mentors who have had inherent responsibility in helping others succeed. Developing a
very different operating styles than I, but I found it very team is essential to success. Sharing and giving credit is equally
enlightening to learn their perspective, as I knew I would important to ‘tooting your own horn.’ Criticizing in private
encounter those different personalities throughout my career and praising in public go hand in hand with building trust within
and life. the team.
I also believe that taking risks is a critical component to And lastly, never compromise your principles in life,
both professional and personal growth. It is very important, especially outside of work. Ask yourself, “What are the possibili-
however, not to confuse taking risks with saying yes to every- ties?” and be optimistic. Don’t dwell on why things are the way
they are—be positive and create change.
COMPANY: KPMG LLP A quote from Ralph Waldo Emerson has always stayed with
HEADQUARTERS: New York, New York me and grounded me: “The years teach much which the days never
WEB SITE: www.us.kpmg.com know.” Something to keep in mind.
BUSINESS: Audit, tax and advisory firm
EMPLOYEES: 113,000
PDJ
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photography
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“There is a certain presence; self-

assuredness without arrogance, around
some of the best leaders I’ve known.”
Doris Heim
N U T T E R M c C LLEO
NSN A
ENL A&
MFOI S
S HN, AT
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ON/ A
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LWA BN
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L eadership has so many different definitions and meanings, not

all of them just right or all wrong for many of us. I think true,
TITLE: Associate Director for Business Administration
EDUCATION: BS in accounting, University of Tennessee
enduring leadership is really something you grow into. There FIRST JOB: Waitress
are common attributes like honesty, integrity, decisiveness, READING: David Baldacci
authority and respect that different people possess in different PHILOSOPHY: Let the good times roll; and live well, love
much, and laugh often.
ways, but there is a certain presence; self-assuredness without FAMILY: Husband, Will; son, daughter and cat
arrogance, around some of the best leaders I’ve known that INTERESTS: Snow skiing, scuba diving, travel, theater
I think comes after many years of experience. These are the FAVORITE CHARITIES: Various local groups that support
leaders that I remember best, want to emulate, and know that battered women, March of Dimes
we need more of.
My advice for those seeking to be the best leaders they can is: LEARN HOW TO EXPRESS YOUR EXPECTATIONS EARLY ON. It helps
FIND A MENTOR OR COACH EARLY ON (AND FREQUENTLY). others to be successful and helps you avoid disappointment. It also
Someone you trust and respect to bounce ideas off and help creates an opportunity for dialog that builds a foundation of trust.
you make better decisions in those gray areas and someone to WORK CONSTANTLY ON BUILDING A GOOD REPUTATION. Guard it
help guide you on how to present ideas, not just what to say. carefully and always. It is your shadow and will follow you your
Perceptions are formed early on, and style and tone are often whole life, no matter how many times you change jobs.
more remembered than content.
YOU HAVE TWO EARS AND ONE MOUTH. Use them on that ratio.
DEVELOP YOUR INSTINCTS AND LEARN TO TRUST THEM. This Listen to learn and to allow others time to hear themselves,
becomes increasingly important as you are called upon to too; sometimes that is all it takes to guide them to their own
make tougher decisions. conclusions.
BE WILLING TO ADMIT YOUR MISTAKES QUICKLY, AND FIX THEM.
PURSUE EXCELLENCE IN YOURSELF AND IN OTHERS. You are never
Resist the temptation to blame others, especially your staff. finished learning; don’t let others stop either. You need the best and
They never forget. brightest around you at all times.
LET PEOPLE KNOW YOU AND RESPECT YOU. Be consistent, maintain

COMPANY: Los Alamos National Laboratory a constant state of integrity, be dependable and humble and say
HEADQUARTERS: Los Alamos, New Mexico
thank you.
WEB SITE: www.lanl.gov
BUSINESS: Government research laboratory HAVE FUN AT WORK AND AWAY. Cherish your family and friends
2006 REVENUES: $2.2 billion and nurture those relationships. You set the tone for your staff; you
EMPLOYEES: 10,000 employees will influence how much they enjoy their work as well.
PDJ
“Encourage new ideas and

differing opinions.”
Sherry Herrington
NUTTER McCLENNEN M
& TA
F I SM
HE, TLR
LPO -/N C
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A s leaders, our responsibility is to develop future leaders— TITLE: Assistant Vice President, Operations Services
EDUCATION: BS in business management, Albertus Magnus
people who are ready, willing and able to take our place College; JD, Quinnipiac University School of Law
and build on our accomplishments to support our company’s PHILOSOPHY: Pay it forward
FAMILY: Life partner and my dogs
continued success.
INTERESTS: Fishing, boating, spending time with my parents
Although organizational success is our primary focus, we and siblings, travel
also have a unique opportunity to instill our management phi-
losophy and our vision through our leadership. One of my best
and most influential mentors was competent and professional Build diverse teams and allow them to build productive rela-
but took sole credit for every departmental achievement. This tionships and find their way, guided by your vision. Be willing to
was extremely discouraging for all those who worked tirelessly provide direction. Encourage new ideas and differing opinions.
to support his vision. Provide them with opportunities for professional development and
Consequently, existing achievements were maintained advancement. Celebrate their achievements and recognize their
with the occasional minor improvement, but an environment efforts, and when they succeed, you and the organization succeed
of excellence where managers took pride in their individual as well.
efforts and the efforts of the team always seemed out of reach. Good leaders are confident, competent and comfortable with
I learned from that experience that good leadership is more their leadership. Only then can they inspire others to follow.
about building and developing the team and less about the Remember, “every team has a leader … but not every leader has
leader. As you become empowered, empower others to attain a team.”
their professional goals.
COMPANY: MTA Metro-North Railroad

HEADQUARTERS: New York, New York
WEB SITE: www.mta.info/mnr/
BUSINESS: Transportation
2006 REVENUES: $490.5 million
EMPLOYEES: 5,895
PDJ
“Passion and tenaciousness are

essential to professional success.”
Cheryl A. Howe
NUTTER McCLENNEN & H
F IESAHLT
, L
HLN
PO/WC R
NEEW
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RCK
D edication to health, experience as a registered nurse and

interest in business are a few factors that influenced my
TITLE: Executive Vice President, Operations
EDUCATION: BA, communications, State University of
New York, Buffalo, NY; MS, health services administration,
decision to pursue a career with a health benefits plan. As D’Youville College, Buffalo, NY
executive vice president of HealthNow New York Inc., a multi- FIRST JOB: Account manager at a local dairy farm
billion-dollar plan serving nearly one million members READING: The Sixth Target, by James Patterson
throughout the country, I help shape policies and practices PHILOSOPHY: My philosophy is derived from a Chinese
proverb: “Happiness is having people you love in your life,
that improve the health of thousands of people every day. work that you’re passionate about and something, always,
to hope for.”
I believe my success reflects the support I’ve received from
FAMILY: Husband, daughter and son
leaders who have told me that I could make a difference.
INTERESTS: Running, reading and relaxing
I joined HealthNow nearly 25 years ago (when it was Blue FAVORITE CHARITY: Hospice
Shield of Western New York), and received mentoring by a
female executive whose candor and confidence encouraged me
to take risks. Today, one of my greatest supporters is our 60 to becoming part of a dynamic executive leadership team
president and CEO, Alphonso O’Neil-White. He has given for a company with $2.1 billion in annual revenue and nearly
me the opportunities to do what I love: create programs that 2,000 employees.
improve access to high-quality health care and the resources As HealthNow’s staff is predominantly women, I have
and time to volunteer. mentored dozens who have risen from entry- and mid-entry-level
Passion and tenaciousness are essential to professional suc- positions to become senior vice presidents and vice presidents. As
cess. Every risk worth taking and every great idea face road- a past mentor of a Robert Wood Johnson Foundation Mentoring
blocks. If you love what you’re doing and believe in its worth, Program Fellowship, I had the honor of mentoring a woman
you’ll get through them stronger, smarter and prepared to lead. who is making her own significant contributions to health care in
That is how I progressed from managing a department of life sciences.
Sharing experiences through mentoring is not one more
demand on our time. My career may have been different if it
COMPANY: HealthNow New York Inc. wasn’t for those who have helped me grow and I, too, have made it
HEADQUARTERS: Buffalo, New York a goal to ensure that more women have leadership opportunities
WEB SITE: www.bcbswny.com; www.bsneny.com;
wherever life takes them. Mentoring is an opportunity to thank
www.healthnowny.com.
BUSINESS: Health benefits plan those who helped us and to honor their legacies; being entrusted
2006 REVENUES: $2.1 billion with the task is one of the greatest achievements of any successful
EMPLOYEES: 2,000 woman’s career.
PDJ
Discovering the best in ourselves
while improving the lives of others.
At HealthNow, our workforce plays a vital role in
improving the health of millions of people and is
critical to the success of our multi-billion dollar
health benefits plan.
It may come as no surprise, then, that women

make up nearly 80 percent of it.
As HealthNow’s Executive Vice President, Operations,

Cheryl Howe’s profession and passion are to help
people receive the best health care possible.
HealthNow is proud to provide a challenging yet

supportive environment where mentoring and
growth are encouraged, and where women like
Cheryl have opportunities to thrive – discovering
the best in themselves while improving the lives
of others.
Our mission in life is to enhance yours.

“Leadership is a privilege
and a responsibility.”
Marjorie F. Hsu
N U T T E R M c C L E N N EV
NE&
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M y life and work has been blessed by great opportunities, as well

as the support and shared wisdom of diverse family members,
TITLE: Vice President, Services Technology
EDUCATION: BS in electrical engineering, Boston University;
friends, mentors, and champions. This good fortune, along MBA, Boston University
FIRST JOB: China, crystal and silver sales at Hahne’s
with a willingness to embrace change, learn quickly, work
department store
hard, focus on results and have the confidence that I can make
READING: Cloud Atlas, by David Mitchell; Open Business
a difference, have all contributed to my accomplishments Models, by Henry Chesbrough
and perspectives. PHILOSOPHY: Life is not a dress rehearsal, so maximize
An infant when my parents and I immigrated to the every experience for greatest joy, contribution, and learning.
Be crystal clear on your priorities and absolutely live true to
United States, I have learned many important life lessons these. Make an impact on the things you can control, and let
about staying true to oneself while extracting the best from all go of that which you cannot.
cultures and people. From the unconditional support I con- FAMILY: Husband and two sons
tinue to receive from my family to the many leaders who have INTERESTS: Cooking, traveling, reading, cycling, skiing and
broadened my perspective, it is a diversity of opinion and life watching at the boys’ sports and recitals
experiences that I most value. FAVORITE CHARITY: Medecins Sans Frontieres
Now, when I mentor others, I recall what I most appreci-

ate in the excellent sponsors I have had over the years. These
talented leaders have listened, encouraged, pushed and Mentors, family, and others nurture mindset and confidence, but
inspired me to take on new challenges. I appreciate their can- it is really up to the individual to make the deliberate choice to
dor and strength of character in balancing what is best for the prepare for and accept leadership responsibilities and challenges.
individual, the team, and the firm. Finding the right mentor- For the long-term success of a company, selecting and devel-
ing relationship is more about respect, trust, and chemistry oping future leaders is as critical as managing the balance sheet,
than the title and level of the persons involved. because employees are every firm’s most valuable assets. High
Leadership is a privilege and a responsibility. There are potential (Hi-Po) employees at every level of the business are
some rare individuals who are born leaders, but the rest of us tracked, developed, assessed, and rotated through job assignments.
are made through our experiences, education, and a mindset The company makes a large investment in our Hi-Po employees,
and confidence about stepping up to the front of the crowd. but it is up to each person to take accountability for their own
career development and path. This is where a mentor can be an
invaluable resource.
COMPANY: Verizon Communications, Inc.
Every person is presented with different life challenges and
opportunities. Take some risks, have some adventures, do your best
WEB SITE: www.verizon.com
and live with no regret.
BUSINESS: Communications: broadband and wireless
EMPLOYEES: 232,000
PDJ
“A career cannot be planned;

it will unfold.”
Swanee Hunt
N U T T E R M c C L E N N E N & F IHSU
HN, TL LAPLT
/ ECRRNEAT
W IN
VES
TWFU
ONRD
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I ’ve always been a zealot, championing causes, waving banners,

persuading, cajoling, insisting. My mission is to achieve gender
TITLE: President, Hunt Alternatives Fund
EDUCATION: BA in philosophy; two master’s degrees,
psychology and religion; doctorate in theology
parity, particularly as a means to end war, rebuild societies and FIRST JOB: Co-director of a halfway house for the mentally
reduce poverty and other human suffering. ill in Denver
READING: I and Thou, by Martin Buber
Over five decades, history has gradually changed my
PHILOSOPHY: “We are all co-creators, and as such bear
charted course, but I’ve managed to keep my balance. I’ve responsibility for others’ suffering.”
learned to absorb privilege and oppose patriarchy to become FAMILY: Married with three children, ages 19, 24, 37
INTERESTS: Bowling, photography, composing,
an independent woman. Let me be clear: I’m a hard worker, writing books
but no hero. Gutsy, sometimes noble, and always flawed. FAVORITE CHARITY: “I fund change, not charity.”
I’m flawed, but determined. I’ve always tried to formulate
how I could take whatever health, wealth, knowledge, experi-
ence or ability I have to make the greatest affect on the world. in China, of young Thai women enslaved in brothels, of mentally
But the destination is never reached. The goal is never met. ill men in shackles. And my spirits soar when I see the courage of
Some days, my success is no more than my kind word in some- a social reformer like Jim Wallace, the philanthropy of Roxbury
one's dark hour, my dollar well spent to ease a worry, my tal- neighbors, or a documentary on the first woman president in
ent applied to solve a problem. Africa.
If I don’t succeed at any given time, I’m not deterred. The But care comes at a cost. It requires courage; a willingness
possibility of achievement is encapsulated in every moment to step out into uncertainty. I try to live by the courage to be, a
and released when we bring to fruition the fulfillment of faith that includes the acceptance of despair.
another. My passion is for a squaring of opportunity and exis- If anything, I’ve learned that a career cannot be planned;
tence for all humankind. I ache when I read of child laborers it will unfold. But I tell my students at Harvard’s Kennedy School
of Government, “Whatever your estimation of your
COMPANY: Hunt Alternatives Fund capability, triple it. Seize opportunities that don’t exist. Discover
HEADQUARTERS: Cambridge, Massachusetts
paths no one can see. And always, always, choose jobs that
WEB SITE: www.huntalternatives.org;
www.swaneehunt.com awaken your passion.”
BUSINESS: Nonprofit 501(c)(3)
REVENUES: Since its founding in 1981, the Fund has
contributed more than $60 million through a blend of grant
making and operating proposals
EMPLOYEES: 46
PDJ
“Have confidence in yourself and

know that you too are blazing a trail
for future generations.”
Yolanda Cash Jackson

N U T T E R M c C L E N N E N & F IB
SEHC, KLELR
P &
/ CPR
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NOEF
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WO P.R
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W hen I first started out in the professional world, I didn’t have

a blueprint for success, but I was fortunate to have had a strong
TITLE: Attorney & Shareholder, Becker & Poliakoff, P.A.
EDUCATION: BS and JD, University of Florida
network of mentors who supported me and gave me the FIRST JOB: A gift wrapper at Jordan Marsh Department
Store at age 14
courage to take risks I wouldn’t normally take. READING: Genealogy books
My first job after college was in a management training PHILOSOPHY: Be comfortable with who you are and never
program at a department store. After working there for five stop having fun. If you love what you do, then everything else
will fall into place.
years, I was passed by for a promotion for a white male FAMILY: Widowed, large extended family
coworker with little experience and no college degree. I left INTERESTS: Shopping, playing golf, and researching my
that job shortly thereafter to pursue a law degree, but the expe- family history
FAVORITE CHARITIES: NAACP Legal Defense Fund,
rience made me realize that I would have to push myself my church
harder and overcome a lot of barriers in order to be successful.
Former Congresswoman Carrie Meek, my good friend
and lifelong mentor, constantly encouraged me to “kick butt me to be a leader within the firm and teaching me how to com-
with grace,” a motto I used to build a successful government bine success and profit with making a positive difference in
lobbying practice and become only the second female share- the community.
holder at the international law firm Becker & Poliakoff. I’ve also learned that the roles of mentor and mentee are often
At Becker & Poliakoff, I have the opportunity to devote interchangeable, and I find myself learning and being inspired by
my efforts to lobbying for causes I believe in, such as helping leaders of all ages and backgrounds. I’m a firm believer in peer
historically black colleges obtain funding and making mentorship because mentoring isn’t about age or title, but about
sure that the small, primarily minority communities have their sharing the lessons you’ve learned and setting a good example that
voices heard in front of the state legislature. The firm’s founder, inspires others to develop their strengths and become leaders in
Alan Becker, has also served as my mentor, encouraging their own way.
My experiences with mentoring have made me feel very pas-
sionately about serving as a mentor for others. My best advice for
COMPANY: Becker & Poliakoff, P.A.
other women is to have confidence in yourself and know that you
HEADQUARTERS: Fort Lauderdale, Florida
WEBSITE: www.becker-poliakoff.com too are blazing a trail for future generations. Women have a ten-
BUSINESS: Commercial law dency not to toot their own horns, but you should never be afraid
2006 REVENUES: N/A to stand up and make the world take notice of your achievements.
EMPLOYEES: More than 120 attorneys in 14 Florida offices
and international and affiliated offices in the Czech Republic,
China, Germany, France and Israel
PDJ
DIVERSITY
determines a company’s success.
Eastman Kodak Company is committed to becoming a truly diverse
corporation. Embracing the ideals of diversity enables us to better meet
the needs of our customers, employees, suppliers, and the communities in
which we live and work. All of which ensures our continued success in the
global marketplace.
www.kodak.com/go/supplierdiversity
© Eastman Kodak Company, 2007

“Everyone is a potential leader, whether

through leading people, leading thought
or leading projects.”
Elizabeth “Lee Lee” James

NUTTER McCLENNEN & FISH, LLP / CREW N
SEYT
NWOO
VRUK
S
M y personal leadership philosophy mirrors Synovus’ Leadership

Model, which is comprised of three main areas of focus. Our
TITLE: Vice Chairman and Chief People Officer
EDUCATION: BA, Auburn University; Graduate of Duke
University Executive Education Program; Graduate of Cannon
model begins with living our values, where we focus inwardly Financial Institute Trust School
on becoming the best leaders we can be; making others suc- FIRST JOB: Commercial development with the
Woodruff Company
cessful, where servant leadership is lived outwardly; and grow- READING: Facing Your Giants, by Max Lucado
ing the business, where the fruits of effective leadership are FAMILY: Husband, sons 13 and 10
seen through growth, team-member rewards and increased INTERESTS: Whatever sports the boys are participating in
at the moment.
shareholder value. FAVORITE CHARITY: Supports multiple causes
LIVING OUR VALUES: Our company is a dynamic, fluid, moving

organization subject to constant change. But in every decision
we make as leaders, we must go back to our core values as a
touchstone: We value the worth of every individual; we value inspires top performance and loyalty. We have to be willing to
service to others, our customers and our communities; and we reach out to and lift up others. We do this by creating lasting rela-
value a passion for excellence. We expect leaders to act with tionships, communicating for clear understanding, coaching for
integrity and openness, say what needs to be said, provide high performance and building a collaborative environment.
feedback in a timely manner and demonstrate courage and
GROWING THE BUSINESS: As leaders, we have a responsibility
candor. Our values expect leaders to exhibit energy, drive and
to keep our team members focused on our vision and goals.
passion, strive for personal learning and take 100 percent
Our shareholders have made an investment in us, and we have a
responsibility for their actions.
responsibility to grow the business and produce a profitable return
MAKING OTHERS SUCCESSFUL: A leader who genuinely for them. Whether it is an individual or corporate issue, we all
cares about people and puts their needs before his or her own have to work on keeping the big picture in mind. We must
think strategically and embrace change, make sound decisions and
execute for results.
COMPANY: Synovus
HEADQUARTERS: Columbus, Georgia Everyone is a potential leader. I believe great leadership
WEB SITE: www.synovus.com
is about serving others. It requires an honest look at yourself to
2006 REVENUES: $32 billion determine if you are enabling others to develop the skills, abilities
EMPLOYEES: 13,000 and confidence to become great leaders themselves.
PDJ
“Watch and observe what good leaders do,

then incorporate what’s natural for you.”
Carol J. Johnson
N U T T E R M c C L E N N E N & F I S H , L LKPE L
/ LY
C RS
EEWRV
NIECTEW
SOIN
RCK
I grew up working in my family’s business, a dairy farm in

southwestern Wisconsin. From a young age I learned the
TITLE: Senior Vice President, Corporate Accounts
EDUCATION: BS, Northern Illinois University; MBA, Loyola
University of Chicago
importance of working hard, taking advantage of opportuni-
FIRST JOB: Working on my parents’ dairy farm in Wisconsin
ties and being a team player. READING: The World is Flat, by Thomas Friedman; Building
Strong leadership, discipline and honesty are among the the Bridge As You Walk On It, by Robert Quinn; The Loved
Dog, by Tamar Geller
values I learned. The same holds true when working for a
PHILOSOPHY: Word hard, do the right thing. Treat people
major corporation. Other core values that have guided me with respect, deliver results and you will be rewarded.
throughout my career include: FAMILY: Husband, married 21 years
INTERESTS: Spending time with my family, raise and show
• Being responsible for one’s actions
Boxer dogs, golf, reading and needlepoint
• Earning the respect of fellow co-workers and customers FAVORITE CHARITIES: United Way, March of Dimes, United
Methodist Church
• Leading by example
• Participating as a team player.
My first job out of college was with Dun and Bradstreet My superiors challenged me, like my parents, to be the best
as an account supervisor, supporting the company’s team of and enabled me to try new roles that helped to develop my skills
global sales executives. Throughout my career, I often have and experience. My managers were engaged and gave me feedback
been faced with being the youngest person in my peer group. because they truly wanted me to succeed.
While hard work and commitment earned me the roles, Today, I work hard to do the same—to care about my staff and
strong bosses who became coaches and mentors helped me those that I mentor and to give back to them the learning and sup-
learn and grow into being a professional capable of handling port that my mentors gave me during the early days of my career.
larger responsibility. Advice that has served me well is to watch and observe
what good leaders do, then incorporate what’s natural for you.
Leadership is developed from your experiences and it influences
COMPANY: Kelly Services, Inc. how you successfully operate in the business world as well as how
HEADQUARTERS: Troy, Michigan effective you are in building relationships with clients.
WEB SITE: www.kellyservices.com The foundation we grew up with forms the basis for who we
BUSINESS: Temporary staffing
are as adults and the success we are capable of experiencing in our
career. Be accountable, be a leader, and your dreams will come true.
EMPLOYEES: 8,600
PDJ
“Do what makes your heart leap.”
Margaret L. “Peggy” Johnson

NUTTER McCLENNEN & FISH, LLP / C
QRUEAW
L CN
OEM
TMWO
INRC
K
I had the privilege to be mentored early in my career. I was not

seeking a mentoring relationship, but two very bright individ-
TITLE: Executive Vice President and President, QUALCOMM
Internet Services and MediaFLO Technologies
EDUCATION: BS in electrical engineering from San Diego
uals saw potential in me and helped me to reach my career State University
goals. I’ve learned from them, and have carried this on by FIRST JOB: Software engineer for General Electric’s Military
Electronics Division
being a mentor to others.
READING: The Age of Innocence, by Edith Wharton
My first mentor was during my time at General Electric
PHILOSOPHY: Do what makes your heart leap.
in their Military Electronics division. There were very few
FAMILY: Husband: Eric; Children: two sons, ages 18 and 8;
women in the engineering department at GE in those days and daughter, 16
my mentor was able to connect with me and share her experi- INTERESTS: Running, reading, traveling with my family
ences as a fellow female in the division. She taught me to speak FAVORITE CHARITY: Sulpizio Family UCSD
Cardiovascular Center
up with respect to my interests at GE outside of my role as an
engineer. As an example, I had a strong interest in the interna-
tional business at GE, but felt that because I was a woman, in with customers. The head of the business unit saw the passion and
a non-HQ location, I would never be accepted. She encour- joy I had in this work, and encouraged me to make the leap from
aged me to pursue my interests and be vocal about my desires. a technical role to a business role. It took me a month to make the
I did as she advised, and managed to work my way successful- decision, but because my mentor saw something in me that I did
ly into the international side of business at GE. not instantly see myself, I entered into a new facet of my career—
My second mentor was at QUALCOMM, where I start- one that has led me to where I am today.
ed as an engineer, and often traveled with the business teams I’ve benefited tremendously from these mentoring relation-
to customer visits to translate the technical details of a solution ships and now have the opportunity to be a mentor to others. I’ve
into language the customer could understand. I loved working taken a very informal approach to mentoring, as I believe people
will often be more candid and honest in an informal setting.
Through my informal efforts I’ve been privileged to play a part as
COMPANY: QUALCOMM, Inc. others have risen within QUALCOMM. I would never have taken
HEADQUARTERS: San Diego, California on the role of a mentor if it weren’t for the two individuals who
WEB SITE: www.qualcomm.com took an interest in me early in my career and now I enjoy being
BUSINESS: Technology / communications equipment able to give something back.
EMPLOYEES: 11,200
PDJ
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“When we stop challenging ourselves to

grow and change, we fail as leaders.”
Patti A. Johnson
NUTTER McCLENNEN & FISH, LLP / CREW
E CN
OELT
AWBO
INRC
K
E arly in my career, I tried hard to adapt to what I felt the cul-

ture of the organization would accept from me, and it led to
TITLE: Vice President of Tax and Public Affairs
EDUCATION: CPA; accounting degree, University of Iowa;
JD, William Mitchell College of Law, St. Paul, Minnesota
stress and internal conflict. Today, I have learned to appreciate FIRST JOB: Wrapping packages at a children’s clothing store
my own unique way of viewing the world, business situations READING: Power of One, The Fountainhead, Snow Flower
and the Secret Fan, and The Book Thief, Eat Love Pray, Garlic
and relationships. and Sapphires, Honeymoon with my Brother, Marley
Looking back, my female peers were the ones who helped FAMILY: Husband, Kai Bjerkness; three children and two
stepchildren, ages 8 to 16
me find success while staying true to my own values and com-
INTERESTS: Traveling, cooking, reading and yoga
municating in a manner that was comfortable to me. I am PHILOSOPHY: Be positive and grateful. Let others know you
grateful to have been surrounded by a network of women dur- appreciate their efforts.
FAVORITE CHARITY: Chrysalis, a Center for Women
ing critical development periods in my career. I could not have
achieved my goals or be where I am without them.
Studies show that women aren’t as involved in mentoring COMMIT TO LIFELONG LEARNING. In your own career and in build-
as they could be. It’s essential that we, as women, recognize the ing teams, always value the ability to be intellectually nimble.
power of mentors in career development and make time to Lifelong learning expands our perspectives and keeps our minds
guide those around us. I’d like to pass on a few principles that open to address issues that we may never have realized were staring
have served me well throughout my career: us in the face.
CHALLENGE OLD THINKING, TEST LIMITATIONS AND CONTINUOUSLY

STRETCH YOURSELF. Volunteer for experiences that challenge
your comfort zone and expand your competencies. Charting IMPROVE. Nothing is more frustrating than to hear, “But that’s the
unknown territory provides new ideas, new information and way we do things around here.” When we stop challenging our-
greater understanding of what we can achieve. selves to grow and change, we fail as leaders.
COLLABORATE. While the power of one may inspire you to make a

difference, the power of multiple perspectives can create the best
COMPANY: Ecolab Inc. plan. Develop your own ideas—then find those with expertise to
HEADQUARTERS: St. Paul, Minnesota share, inspire, refine and supercharge the outcome.
WEB SITE: www.ecolab.com
Remember that each of us contributes differently. Your job as
BUSINESS: The world’s leading provider of cleaning,
sanitizing, food safety and infection prevention products a leader is to find the best in each member of your team. Respect
and services.
the different talents and abilities of your team, and provide each
EMPLOYEES: 23,000 member the opportunity to contribute in his or her own way.
PDJ
“I pay it forward by working

as a mentor.”
Deborah P. Kelly
N U T T E R M c C L E N N E N & F I S HD, I C
LLKP
S T/ ECI N
R ESW
HANPEIT
RWO OLR
LPK
M ine is not the traditional career path. After many years in

academia, I grew restless as a political science professor and
TITLE: Deputy General Counsel, Employment Practice
Leader, Partner
EDUCATION: BS from University of Vermont; MA from
enrolled in law school while teaching full time. Among unex- Johns Hopkins University; JD from American University
pected benefits, I earned great grades and received an offer Washington College of Law
from Dickstein Shapiro LLP. I started at the firm in November FIRST JOB: Research Assistant at the Brookings Institution
in Washington, D.C.
1988—especially pregnant—and quickly became known as
READING: The Road, by Cormac McCarthy
the associate carrying triplets. In my first year, I volunteered
PHILOSOPHY: Strike a balance in your life. Be excellent
to name the babies Dickstein, Shapiro, and Morin if the firm at work and passionate about what you do, but not at the
would pay for them (offer declined), took five months off, expense of having fun and living a full life. Take time to
exercise, think, read, go to the movies, laugh, maintain close
and then asked to work an 80 percent schedule (offer friendships, listen to music and make memories.
accepted). Such an arrangement was unprecedented for a liti- FAMILY: Mother of triplets—two girls and one boy
gator who wanted to stay on partner track. The firm took a INTERESTS: Long-distance swimming and competitive
tennis
chance on me.
FAVORITE CHARITY: Swim Across America
The firm was creative and supportive. I was offered
greater responsibility for fewer cases, and in return, I resolved
to be flexible so opportunities did not pass me by. Over time,
I realized that I am a better lawyer and enjoy my life more Now, my babies soon leave for college. The firm remains stun-
when I am passionate about my work. I asked to specialize in ningly supportive of me; I am its Deputy General Counsel, a
an undeveloped area, and then hustled to build the firm’s Practice leader, and member of the Executive Committee. I pay it
Employment Law Practice. Again, the firm took a chance and forward by working as a mentor to associates in a formal profes-
it worked. Employment law fits me—it taps my street smarts sional development program, and supporting our women’s leader-
and people skills, is frequently outrageous, and is never dull. ship initiative. The firm is a leader in letting attorneys know that
While climbing the partner ladder, I have been a both professional success and a life outside the office are possible.
classroom-writing assistant, starter for the swim team, field Being a lawyer isn’t easy, clients never call to say “everything is
hockey team reporter, baseball coach, and skateboard-mom. perfect—please bill me.” And, being a partner isn’t everybody’s
dream job. Some days, it is not mine. But at Dickstein Shapiro,
we accept attorneys for who they are and do not mold them into
COMPANY: Dickstein Shapiro LLP
clones. We embrace differences and take chances. After all, if a
HEADQUARTERS: Washington, D.C.
new mother who is ten years older than her peer group can start a
WEB SITE: www.dicksteinshapiro.com
second career and make it—anything is possible.
BUSINESS: Law firm
2006 REVENUES: $281 million
EMPLOYEES: 955
PDJ
“The best choices you can make today are

those that leave you with the greatest
number of options in the future.”
Jo-Anne Kruse
N U T T E R M c C L E N N E N & F I S H , LTLR
PAV
/ C
ERLP
EOWR T
N ELT
IMWIO
TRED
K
M uch like anyone else, I am a product of my environment and

circumstances. I believe, as Aldous Huxley states, “Experience
TITLE: EVP Human Resources
EDUCATION: BS, Cornell University; MA,
Columbia University
is not what happens to you. It is what you do with what hap- FIRST JOB: HR management trainee, Chase Manhattan
pens to you.” Those experiences—personal, professional, pos- Bank
READING: The Enthusiastic Employee, by David Sirota,
itive and negative—serve to shape us all. When I look back on Louis A. Mischkind and Michael Irwin Meltzer
many of the decisions I’ve made in the past, I can see how these PHILOSOPHY: Change the world one action at a time.
decisions impacted my future options. As tomorrow’s corpo- FAMILY: Husband and two children
INTERESTS: Gardening, travel, biking, time with family
rate leaders face their own metaphorical fork in the road, my and friends
counsel is this: choose the path that seems to have the greatest FAVORITE CHARITY: Cornell University
number of crossroads ahead. I believe that the best choices
you can make today are those that leave you with the greatest
number of options in the future. It’s those choices, and the guidance I have received has come from the most negative interac-
decisions you make, right and wrong, that build the context tions. Conflict often provides the chance for you to crystallize
for your future. views and values; truly difficult decisions force you to make a call.
These crossroads can sometimes be difficult to navigate, Someone once told me “feedback is a gift”—something I often
so keep in mind the people you meet along the way. Some of joke about today, but there is some real truth to this statement.
the most important decisions I have made on my journey were This gift is something you should pass on. As you learn from oth-
often guided by the simplest counsel, and rarely from a men- ers, take the time to provide that same level of insight and support
tor in the traditional sense of the word. These important to others. Sometimes the process of helping someone through a
guides come from surprising places; the trick is to take the difficult decision or choice gives you an opportunity to reevaluate
time to listen and internalize these thoughts. But not all of this your own choices.
counsel has been positive; some of the best feedback and I believe we make our own destiny and choose our own path.
As you progress on your journey, allow yourself the time to grow
and learn from the people and experiences you meet along the way.
COMPANY: Travelport Limited
HEADQUARTERS: New York, New York This will provide the best grounding for your future leadership
WEB SITE: www.travelport.com position no matter what your final destination.
BUSINESS: Travelport technology services
PDJ
CHEVRON is a registered trademark of Chevron Corporation. The CHEVRON HALLMARK and HUMAN ENERGY are trademarks of Chevron Corporation. ©2007 Chevron Corporation. All rights reserved.
When we’re all equals,

things really start to add up.
eq ua lit y an d
Th e po we r of
is th e po we r of
pa rt ne rs hi p es
. It’ s wh at dr iv
hu m an en er gy re as on
, an d it’ s th e
ou r co m pa ny e
fa irn es s in th
we pr om ot e rs hi ps
pl ac e. Th ro ug h pa rt ne
wo rk -o wn ed
- an d wo m en
wi th m in or ity , we ’re
ou nd th e wo rld
bu sin es se s ar es fo r
op po rt un iti
he lp in g cr ea te sit us
le ar n m or e, vi
ev er yo ne . To
m.
at ch ev ro n. co
“In order to succeed, it is essential to

build a strong team with diverse talents.”
Martha D. Leiper
NUTTER McCLENNEN & FISH, LLP / CREW NETU
WNOURM
K
A chain is only as strong as its weakest link, and my chain of

success has largely been driven by the contributions of
TITLE: Senior Vice President and Deputy Chief
Investment Officer
EDUCATION: MBA, University of Tennessee; BS, Finance,
my team. University of Tennessee
At a young age, I learned the importance of teamwork, FIRST JOB: Business manager for an architect firm
building alliances and collaboration in achieving goals. READING: Made to Stick: Why Some Ideas Survive and
Others Die, by Chip Heath
Growing up as the seventh of twelve children, it became appar-
PHILOSOPHY: As a leader, it is my role to reinforce the
ent that the ability to communicate effectively and to negoti- importance of ethics in the workplace. An organization’s ethics
policy must be explicitly stated and supported, by top manage-
ate became critical to achieving my goals. ment, to be effective.
When I began my career in the investment field 20 years INTERESTS: Cooking, gardening, sports
ago, the value of my life skills was evident. The field was pre- FAMILY: Husband of 23 years, Michael; three children, age
19, 15 and 9
dominately male. However, I was fortunate to be mentored by
FAVORITE CHARITIES: Boys & Girls Club, Chattanooga
bright, open-minded professionals, and to work for a compa- Room in the Inn
ny that provided equal opportunities and encouraged employ-
ees to strive for excellence.
I was fortunate to have worked through a down cycle— That experience has been extremely valuable throughout my
the savings and loan crisis of the mid-1980s—which led to a career. When economic analysis does not support valuation, a
significant devaluation of commercial real estate. Strong ana- change in a market cycle can wipe out years of gains. If we cannot
lytical skills, holding firm to fundamental principles, a sense of quantify and understand the risk we are taking for the expected
reason and the ability to judge character led me to negotiate return, we will not make the investment.
resolutions that were acceptable to management. I set a few My success is measured not only in terms of achieving my
key priorities, knew the break points and was willing to give on goals but also by my ability to take results to the next level. To push
less material issues to get problems resolved, thus avoiding past the status quo, I must accept challenges and take risks.
lengthy, expensive court battles. In order to succeed, it is essential to build a strong team with
diverse talents, encourage open debate and stick to fundamental
principles. I believe it is critical to place the right people in
COMPANY: Unum
the right roles at the right time. In cultivating talent, I must
HEADQUARTERS: Chattanooga, Tennessee
set high goals, provide frequent feedback and give credit where
WEB SITE: www.unum.com
BUSINESS: Employee benefits credit is due. One measure of my success will be the future success
2006 REVENUES: $10.5 billion of the organization, and that will depend on the team I put in place
EMPLOYEES: 10,000 for tomorrow.
PDJ
“Together we can accomplish anything!”
Debra M. Lewis
NUTTER McCLENNEN & FISH, L
ULNPI T/EC
DRS
ETAT
W NEEST A
WROM
RYK
M y earlier challenges pale in comparison to what I’m doing

now. The talented and diverse people I work with each day
TITLE: Colonel; Commander, Central District, Gulf Region
Division, U.S. Army Corps of Engineers, Baghdad and Al Anbar
Provinces, Iraq
(military, civilians, Iraqis and contractors from all over the
EDUCATION: BS, United States Military Academy; MBA,
world) are making a difference in the lives of the Iraqi people. Harvard University; MS in National Resource Strategy,
Together, we manage the construction of a $2.3 billion Industrial College of the Armed Forces, Washington, D.C.
program in essential infrastructure projects, including those FIRST JOB: Platoon Leader, 63rd Engineer Company
(Topographic), Fort Bragg, North Carolina
that support water, sewer, electricity, medical care, education
READING: Enlightened Leadership, by Doug Krug and
and transportation. Ed Oakley
Several Iraqis have asked me, “Why does the media hate PHILOSOPHY: My own—“A change in attitude has the
us so much?” I’ve experienced doubters before as a member of power to change my day.” Towards others—“Treat people as
West Point’s first class with women. In tough situations, I if they were what they ought to be and you will help them
become what they are capable of becoming.”—Johann
remind myself: Wolfgang Von Goethe
OPTIMISM IS AN ENERGY MULTIPLIER. Negativism is toxic to FAMILY: Husband, Doug Adams; three children
our health and can derail even the best plan, diverting precious INTERESTS: Horses, Oriental art, dining out—especially
desserts
energy and focus away from overcoming our challenges. Set
FAVORITE CHARITY: West Point Equestrian Team
high interpersonal standards and stop negative thinking and
behaviors. Skillfully frame things to be productive as you
enhance trust and teamwork. Surround yourself with positive DISCOVER THE CONTEXT. Give others the benefit of the doubt.
reminders such as quotes, mementos and photos of smiling Initial reports are often wrong, so ask good questions. Not obtain-
faces and people who inspire you to greater achievements. ing available information can result in unsuccessful strategies.
ONLY ONE PERSON CAN DERAIL YOUR TEAM, IF YOU LET THEM. WHEN BEING FLEXIBLE IS NOT ENOUGH, BE FLUID. Be aware of
We need each other. In Iraq, over 15 percent of our team the situation and anticipate all outcomes. Otherwise, an unexpect-
rotates monthly. Before a team member runs the ball in the ed riptide may pull you away from your intended goal. Your
wrong direction, ensure everyone knows what success looks timing for presenting good ideas is also important. Use the current
like and are working together to get there. to your advantage, rather than ignore it at your peril or miss impor-
tant opportunities.
REAL COMMUNICATION IS HARDER THAN EVER. Work environ-
COMPANY: United States Army ments are stressful and tasks more complex. Time spent including
HEADQUARTERS: Baghdad, Iraq others early and often, being respectful and fair, and finding out
WEB SITE: www.army.mil who else needs to know pays big dividends. The bottom line is that
BUSINESS: U.S. Defense people are the ones who make a difference. Let each one know that
EMPLOYEES: 480,000 they are valued because, “Together we can accomplish anything!”
PDJ
“It is a leader’s responsibility to create

situations so each person can perform at
their best.”
Louise Liang, MD
N U T T E R M c C L E N N E N & F I S H , LKLA
PI S
/ ECRR E
PWE RN
MEATN
W EO
NRTK
E
M y career has not turned out as I expected.

I planned and trained to be a pediatrician spending my
TITLE: Senior Vice President, Quality and Clinical Systems
Support; Kaiser Foundation Health Plan, Inc. and Kaiser
Foundation Hospitals
days, as well as some nights and weekends, taking care of chil- EDUCATION: MD, Georgetown University School of
Medicine
dren. Instead I have had one experience after another that has
FIRST JOB: Babysitter
expanded my skills, my work, and my life. I have lived all over READING: The Lexus and the Olive Tree, by Tom Friedman
the country, from Boston to Hawaii and places in between. PHILOSOPHY: Customer-focused organizations committed
to continuous quality improvement
I have worked in non-profit and for-profit settings; health
FAMILY: Wonderful husband and two adult children who are
insurance, hospitals, and medical groups; health policy, regula- developing worthwhile lives and careers
tion, federal grant funding and care delivery. In my current INTERESTS: Hiking, cooking, knitting, reading
FAVORITE CHARITY: First Place in Seattle, Washington (a
position, I oversee the world’s largest civilian implementation transition home for homeless mothers and children)
of an electronic health record. No one could have predicted
that, including me.
Men and women alike have frequently asked my advice for subject matter expertise, management coaching, and company
on how to develop a diverse, stimulating career. I always advise history and norms. Talk to people deeply involved in your work,
them to take the opportunities offered with open arms and an customers of your work, and those peripheral who have a broader
open mind. Some opportunities will be small—a new project, context. Suspend coming to firm conclusions until you have made
a new department, an additional location. Some opportunities your own assessment based on direct experience and results.
will be large—a new company, a big promotion, a different It is a leader’s responsibility to create situations so each person
city or country. can perform at their best. Find the right balance between continu-
Opportunities come with challenges: new skills, new ing effective practices, preserving culturally important traditions,
responsibilities, different cultures and norms. Be ready to ask a and making changes to improve individual and group perform-
lot of questions and ask for help. Find out who you can go to ance. There is great satisfaction in continually learning and
applying new concepts, bringing past experience to bear on new
COMPANY: Kaiser Permanente
challenges, and producing higher performance than previously
HEADQUARTERS: Oakland, California
thought possible.
WEB SITE: www.kp.org
BUSINESS: Health care
EMPLOYEES: 156,000
PDJ
“You have to be driven to delight

your customers.”
Cynthia Little
N U T T E R M c C L E N N E N & F I S H , L L P PA
/ CR
RKEEW
R N
HEATNW
NOI FR
INK
F rom my 30 years’ experience in the business world, I have

found that there are two overriding factors associated with
TITLE: General Manager
EDUCATION: BA in business administration with marketing
concentration, Baldwin Wallace College; MBA, Ashland
success: customer service and respectful treatment of others. University
At an early age, I was exposed to an environment in which FIRST JOB: Administrative assistant in sales/marketing dept.
READING: The Toyota Product Development System, by
both of my parents were role models with professional careers.
James M. Morgan and Jeffrey K. Liker
On many occasions through the years, my father would take PHILOSOPHY: Treat others with respect, as you would
me into his office with him on Saturday mornings. I observed like them to treat you. If you do this one thing, success
will follow.
first hand how he treated his work and how he dealt with FAMILY: Husband, daughter 26, granddaughter 7
others. It became very obvious that he was committed to INTERESTS: Jogging, piano, reading, traveling
excellence in everything he was involved with. Additionally, FAVORITE CHARITY: ASPCA
he always took the time to stop and listen to people’s concerns,

and it was quite obvious he genuinely cared about them.
He was a true role model and set example after example for which we respond to our customers is what really makes the dif-
me to follow. He definitely set the highest of standards of ference. Whatever your functional area of responsibility, you must
customer service. remember to provide the best customer service that you can in your
Through the course of my career, from administrative capacity. In particular, that boils down to living up to your com-
assistant to general manager, no matter what my responsibili- mitments, treating others with genuine concern and respect, and
ties were, it all came down to customer service. My customers going a step further than what is expected of you.
may have been my supervisors, my peers, my subordinates, or Along with that comes a can-do attitude. When you are
even…my actual customers. In every case, the manner in enthusiastic and optimistic, and exude a positive attitude, it multi-
plies and spreads to those around you. With that outlook comes an
COMPANY: Parker Hannifin energy that propels you to get things done. This only serves to
HEADQUARTERS: Cleveland, Ohio
WEBSITE: www.parker.com
enhance your ability to serve your customers. Above all else, you
BUSINESS: Parker Hannifin is the world’s leading diversified have to be driven to delight your customers—a commitment to
manufacturer of motion and control technologies and systems,
providing precision-engineered solutions for a wide variety of excellence.
commercial, mobile, industrial and aerospace markets.
EMPLOYEES: 57,000
PDJ
“You can never truly move forward

unless you plan for the future.”
Nancy Little
NUTTER McCLENNEN & FISH, LL
M PC/GC
URIR
EEWWN
OEOTDW
S OLR
LKP
In offering advice to other women internally or externally who

strive to become leaders, I suggest they first become really good
TITLE: Deputy Managing Partner
EDUCATION: University of Virginia School of Law,
Charlottesville, Virginia, JD; Virginia Polytechnic Institute and
at their craft; whether they are lawyers, salespeople, engineers State University, Blacksburg, Virginia, BS
or entry-level managers. Leading others will be much easier READING: Orbiting the Giant Hairball: A Corporate Fool's
Guide to Surviving with Grace, by Gordon MacKenzie
if you are knowledgeable and respected in your profession. FIRST JOB: I worked fast food and retail in high school, and
As you move up the organizational ladder, become aware of subsequently at a bank.
PHILOSOPHY: Look for solutions that move the
which skills you are particularly good at and make the most of organization forward.
them. At the same time, be aware of areas where you need to FAMILY: Husband, Ronald M. Landes
improve and try to enhance these abilities. Most importantly, INTERESTS: Running, golfing, hiking: basically,
anything outdoors
put the organization first instead of yourself. The payoff will FAVORITE CHARITY: Children’s Home Society
include more personal success; you will focus on what a leader
should do.
Other advice specifically for women who become leaders
is to be confident in your own personal management style. All new managers need to remain focused on the big picture
Years ago when I first became a department manager, I tried of where you want to take your organization, not just the daily
to build consensus by soliciting input, often more so than my demands of your position. It is very easy to get caught up just on
male counterparts, which made me question my own leader- what needs to get done in the short term, but you can never truly
ship. Later on, when I went to a seminar on women and move forward unless you plan for the future. In doing this, it also
leadership, one of the takeaways was that women leaders are is important to think out of the box to seek solutions for challenges
more collaborative than their male counterparts. I began that confront your organization. Don’t be afraid to take risks.
to realize that my personal leadership style is strong on This leads to my final advice: accept the fact you will make
developing team building. mistakes along the way. Everyone does. Some people look at these
failures as obstacles to success. A key to being successful in man-
COMPANY: McGuireWoods LLP agement is that when you make a mistake, pick yourself up, fix the
HEADQUARTERS: National law firm with 16 offices
worldwide problem, learn from the mistake, and move forward. Soon you will
WEB SITE: www.mcguirewoods.com be running again.
BUSINESS: Legal
EMPLOYEES: 1,700
PDJ
[ BANK OF THE WEST ]
WANT
W A TOO WOR
ANT WORKK FOR A
TTRULY
TRUL GGREAT
LLYY GREAAATT BANK??
AT BA
AT ANK OF THE WEST,
BANK WESTT, WE BELIEVE OUR
O CUSTOMERSS ARE
WELLL SERVED BY EMPLOYEES
WELL EM
MPLOYEES WHO ARE WELL SERVED.
SERVVED.
Different perspectives
p generate freshh ideas. That’s
That’s why at Bankk of the West,
West, we value diversity
diveersity and
equal opp ortunity for all our employees.
opportunity employeees. YYear
ear after year,
year, we continue
conttinue to grow stronger thanks
thannks to our
unique bleend of people. After all, in today’s
blend tooday’s competitive banking environment,
e it is our employees
emplooyees with
innovativee ideas that keep us a step ahead
ahead of the rest.
rest
www.bankofthewest.com
www.bankofthewest.com
West and its subsidiaries

Bank of the West subsidiariees are equal opportunity/affirmative action employers.
employeers. M/F/D/V © 2007 Bankk of the West. Member FDIC.
West.
“Setbacks and trials are great

character-building opportunities.”
Ning-Ning Mahlmann
F E D E R A L B U R E A U NOUFT T
INEV
R EM
STcIC
GLAT
E NI N
OENN
, L&AN
F IG
SUHA
, G
LLEPS/E R
CVR IECW
E SNS
EETC
WTO
IORN
K
A common thread in every job I have had is that I have wanted

to make a difference. This desire propelled me to accomplish
TITLE: Assistant Section Chief
EDUCATION: PhD, Georgetown University
innovative and lasting projects that benefited the organization FIRST JOB: Newspaper reporter
READING: Frames of Mind: The Theory of Multiple
and the people in it. When I look back, I know that I did not Intelligences, by Howard Gardner
do everything alone. I had supervisors who believed in me, PHILOSOPHY: The shade we enjoy comes from the trees
colleagues who trusted me and staff who supported me. Below planted by our predecessors.
FAMILY: Husband, John J. Mahlmann; son Justin and his
are some important points of advice that have helped me:
family; my mother and my brothers
• Ask yourself what you want to accomplish when you take INTERESTS: Tennis, jazz, ballet, music and travel
a job, and stick to it until it is done. Once you accomplish FAVORITE CHARITY: Missionaries of Charity
it, look for another meaningful project.
• Share your vision with the people you lead, and give them
the autonomy to do the job. All of us want to have a clear continuously develop your interpersonal and leadership
goal and to get involved in achieving something bigger than skills. You can always learn from others. Imitate their strengths;
ourselves. The sharing and achieving energize us all. reflect upon yourself when observing their weak-nesses. Learn
• Develop your employees so that the talent pool can be from your own mistakes. Listen to constructive criticism
sustained. When your staff members are top performers, you carefully.
become a top performer. • Focus on positive thinking. Setbacks and trials are great
• Be grateful to those who helped you and reciprocate. They character-building opportunities. The struggles, endurance, suf-
will be your loyal assets. fering and patience help people mature and prepare them to face
greater challenges in the future.
• Keep on learning because the world keeps on changing.
In addition to sharpening your trade skills, you should • Examine yourself frequently. Did you try to do your best?
Were you faithful when conducting business with others? Have
you kept your promises to others?
COMPANY: Federal Bureau of Investigation, Language
As a chef would say, all good food starts with fine ingredients.
Services Section
HEADQUARTERS: Washington, D.C. The recipe for success in your job and in life begins with a healthy
WEBSITE: www.fbi.gov body and mind, happy family life and caring friends.
BUSINESS: Law enforcement
EMPLOYEES: Approximately 190
PDJ
“The best leaders are those who are

committed to developing other leaders.”
Dee Mahoney
N U T T E R M c C L E N N E N & F I S H , L L P / C R E WP N
F IEZTEW
ROIN
RCK
D ealing with change has been a large part of my life. Having

grown up as a child of a career military officer (a.k.a. “Army
TITLE: Senior Vice President/General Manager for
Specialty Markets
EDUCATION: BS, Stephen F. Austin University; Leadership
brat”), I moved frequently and learned to adjust quickly. I real- Certificate, Harvard Business School
ized early on that I needed to learn from those around me. FIRST JOB: Medical technician
One of my earliest and most influential mentors was— READING: What Got You Here Won’t Get You There, by
Marshall Goldsmith
and still is—my father. As a general in the Army, he not only
PHILOSOPHY: Be the best you can be at the job you are
set clear expectations, but also routinely used the same leader- doing. All of us have risen to the positions we are in by
successfully employing the skills and abilities each of us
ship skills he learned in the military as he went about his possesses. We need to understand and build upon our
life. I saw the respect he generated from those under his com- strengths, while recognizing our weaknesses.
mand and found myself wanting to instill that same feeling in FAMILY: Married with three children
INTERESTS: Family activities, exercise and skiing
others. I still come to him for his insight and advice about my
FAVORITE CHARITY: New York City Leukemia and
business challenges. Lymphoma Society
Other mentors supported my career and advocated my
talents to senior executives. Each helped me in different ways.
They saw potential in me, advocated on my behalf and helped immunodeficiency virus) requires different skills. Once again,
me develop the skills I needed at each phase in my career. mentors and advocates continue to help me develop my strategic
I joined Pfizer in 1988 as a field sales representative in thinking and navigate our complex organization.
Washington, D.C. My mentor and hiring manager helped me Keeping your focus on succeeding in the job at hand,
develop the sales skills I needed in my entry-level role. As while keeping an eye to the future, is a philosophy that serves any
I moved up into sales leadership, mentors helped me see the leader well. It is important for all of us to understand that we must
value of building high-performing teams. excel in our current position before we can be considered for
My current position overseeing Pfizer’s $2.65 billion busi- more responsibilities.
ness unit for oncology, infectious disease and HIV (human While it is our responsibility to gain an understanding of the
career opportunities that lie ahead of us, we also should look back
COMPANY: Pfizer Inc

and assist other colleagues coming up through the ranks. I’ve come
HEADQUARTERS: New York, New York to see what my mentors obviously knew—the best leaders are those
WEBSITE: www.pfizer.com who are committed to developing other leaders. What a great
BUSINESS: Pharmaceuticals legacy it would be to know I’ve been able to help others grow and
2006 REVENUES: $48.37 billion develop as others have helped me.
EMPLOYEES: 100,000
PDJ
“Successful careers are not absent of

mistakes; they are just outnumbered
by things done right.”
Kim Martin
NUTTER McCLENNEN & FISH, K
L ILN
PD/RC
ERD EH
W EA
NLT
E THW
COAR K
E
I heard a joke a few years ago about a reporter interviewing

an executive.
TITLE: Corporate Senior Vice President of Risk Management
and Compliance
EDUCATION: BA in communications, University of South
The reporter asks, “How did you become successful?”
Alabama; JD, Walter F. Jones School of Law
The executive answers, “By making good decisions.”
FIRST JOB: Billing clerk for a freight company
“Well, how do you make good decisions?” inquires the
READING: A Short History of Nearly Everything,
reporter. by Bill Bryson
“By experience,” says the executive. PHILOSOPHY: A quote by Martin Luther King Jr.:
“Well then, how do you gain experience?” the exasperated “Cowardice asks the question, is it expedient? Expedience
asks the question, is it politic? Vanity asks the question, is it
reporter asks. popular? Conscience asks the question, is it right? There
“By making bad decisions,” answers the executive. comes a time when one must take the position that is neither
safe nor politic nor popular, but he must do it because con-
Well, it is a bit more complicated than that, but I can’t science tells him it is right.”
think of a story that sums it up more succinctly. A successful FAMILY: Husband of 11 years, Mike, and our amazing 8-year-
career is a culmination of personal and professional decisions, old son, David
mistakes and chances taken. Navigating successfully through INTERESTS: Baseball and the Sunday New York Times
the years will depend on deciding not “what” you want to be, FAVORITE CHARITY: Toys for Tots
but “who” you want to be. Staying true to that decision will
make future decisions a lot easier.
As women, we possess a great level of intuition. Some call Intuition in hiring is a good example. Ask one hundred exec-
it a gut feeling, but “intuition” sounds a bit more palatable. utives whether they have ever made a bad hire. Chances are, every
Learning to trust that intuition takes courage and confidence one of them will raise a hand, except the ones who are lying
and a willingness to accept the mistakes that flow from not to themselves.
trusting it. There are some principles I would encourage you to explore
for examples in your own lives. Look around you. The most suc-
cessful people have hired very smart people and have served them
COMPANY: Kindred Healthcare well. Servant leadership is an overused term and an underused skill.
HEADQUARTERS: Louisville, Kentucky Be known as a person of honesty and integrity. Treat people
WEBSITE: www.kindredhealthcare.com well, not because you think it will advance your career, but because
BUSINESS: Kindred Healthcare Inc. is a Fortune 500 health it is the right thing to do. Successful careers are not absent of mis-
care services company based in Louisville, Kentucky, that pro-
vides services in approximately 600 locations in 38 states. takes; they are just outnumbered by things done right. Making
Through its subsidiaries, Kindred operates long-term acute good decisions often begins with the question: “What is the right
care hospitals, skilled nursing centers, institutional pharmacies
and a contract rehabilitation services business, Peoplefirst thing to do?”
Rehabilitation Services, across the United States.
EMPLOYEES: 56,000
PDJ
mgmmiragediversity.com
N e v a d a : B e l l a g i o • M G M G r a n d • M a n d a l a y B a y • T h e M i r a g e • Tr e a s u r e I s l a n d • M o n t e C a r l o • N e w Yo r k - N e w Yo r k • L u x o r • E x c a l i b u r • C i r c u s C i r c u s
Railroad Pass • Primm Valley Resorts • Silver Legacy • Circus Circus Reno • Colorado Belle • Edgewater • Gold Strike • Nevada Landing
O u t s i d e N e v a d a : B e a u R i v a g e • G o l d S t r i k e - Tu n i c a • G r a n d V i c t o r i a • M G M G r a n d D e t r o i t
“Be skilled at what you do best, deliver results,

broaden your thinking, be committed to
making a difference and follow your dreams.”
Gretchen McClain
N U T T E R M c C L E N N E N & F I S H , L L P I/T C
T RCEO
W RP
NOER
T AT
WO IO
RNK
R ight out of college, I started working for Hercules Aerospace,

where my father worked and both my brother and sister did
TITLE: Senior Vice President, ITT Corporation and President,
ITT Fluid Technology
EDUCATION: BS in mechanical engineering, University
internships—all of us engineers. Early in my career there, of Utah
someone came up to me and said, “Oh, its another Walker” FIRST JOB: Order taker at Burger King
(my maiden name). Being the youngest in a family of engi- READING: Snow, by Orhan Pamuk
neers and having a very strong support system in place, the PHILOSOPHY: You create a legacy from what you do on a
day-to-day basis. I really enjoy watching people grow…helping
comment pushed me to make a name for myself. I didn’t want them stretch out of their comfort zone and achieve something
to just be “George’s daughter,” despite being proud of that. that they never thought they could.
FAMILY: Married, 21 years
You have to work very hard and stretch yourself. Never INTERESTS: Golf, hiking, travel
give up and never ever think you can’t do it. It is very impor- FAVORITE CHARITY: Stockholm Junior Water Prize
tant to be intellectually curious. One of the things that I truly
enjoy is learning something new. If you challenge yourself and
work with others who have been through similar situations, market something taught me that you shouldn’t be focused in
you can get over any hurdles. one narrow area. You have to be able to understand all areas of
a particular business and understand how they relate to the
In my career, I moved from very technical mechanical
bigger picture.
design work to program management—running the
International Space Station program—and ultimately to run- Be skilled at what you do best, deliver results, broaden your
ning a global division of a multi-industry, multi-national com- thinking, be committed to making a difference and follow your
pany. Moving from an analytical/design perspective to the dreams. Those are attributes that will pull you through tough times
challenges you face when you actually have to build and and ultimately make you successful. These traits will also attract
other people who want to work with you. You will only be as good
as your ability to integrate ideas and experience from others around
COMPANY: ITT Corporation
HEADQUARTERS: White Plains, New York you to create a better solution.
WEB SITE: www.itt.com
BUSINESS: ITT Corporation supplies advanced technology
products and services in several growth markets.
EMPLOYEES: 41,000
PDJ
perspectives
We each
backgrounds
have a thoughts
unique story
to tell
experiences
Our different backgrounds, experiences, thoughts and perspectives

have helped shape us into who we are today.
As we help you protect the things that matter most to you,

we know one approach won’t work for everyone.
Truly listening to our customers is at the heart of our On Your Side® promise.
And at Nationwide, we care about helping you meet your unique needs.
Nationwide, the Nationwide framemark and On Your Side are federally registered service marks of Nationwide Mutual Insurance Company.
1-877-On Your Side is a service mark of Nationwide Mutual Insurance Company. © 2007 Nationwide Mutual Insurance Company, All Rights Reserved.
“Make sure that you have a very solid

network, one that will provide you with
good, honest feedback.”
Antoinette P. McCorvey
N U T T E R M c C L E N N E N & F I S H , L L P /EC
ARSE
TWMA
NNE TKW
OODA
RK
E arly in my career, a boss of mine advised me to be ready to

tackle a problem for the company and deliver on the solution.
TITLE: Director and Vice President, Investor Relations
EDUCATION: Bachelor’s degree in finance and accounting
Successful performance such as this provides a platform for and MBA from the University of West Florida, Pensacola; certi-
fied management accountant
future growth.
FIRST JOB: Loan analyst, Small Business Administration,
I believe that women and minorities can avoid becoming Pensacola, Florida
pigeonholed by being prepared. Part of that preparation calls READING: Red River, by Lalita Tademy
for creating a support system, or network. The key to anyone’s PHILOSOPHY: The lessons I learned when I was young
success depends upon his or her support systems. I’ve had car- permeate every aspect of my life, including my role as a wife,
mother and manager. By listening to people’s concerns and
ing parents, siblings and mentors who instilled in me solid
responding to them fairly and honestly, I hope to inspire others
family values, a strong work ethic and the confidence to to work effectively with one another and to give their very
believe in my abilities. With a foundation like that, it’s pretty best performance possible.
hard to fail. FAMILY: Married, two sons
Make sure that you have a very solid network, one that INTERESTS: Reading, walking, ballroom dancing
will provide you with good, honest feedback. Your network FAVORITE CHARITY: United Way of Greater Rochester
should include people who are like you and unlike you. You
need honest feedback to help you manage through all situa-
tions as you advance in your career. I’ve been extremely fortunate in that Kodak really respects the
Prior to joining Kodak, I gained a broad set of experiences need for mentoring. It’s part of how we work. If your employer
both inside and outside of finance, taking jobs that put me doesn’t have a formal mentoring program, it’s essential to build a
outside my comfort zone. I was hired into Kodak as the mentoring structure for yourself.
finance director for what was then the manufacturing group. Yet, a coaching and mentoring relationship only works if both
In that job, I tried to learn as much as I could about the broad parties get something out of it. As you’re seeking a network or a
base of Kodak. This set me up to go from that role into a mentor or coaching relationship, be prepared to bring something
broader corporate analyst position. to the party. If you don’t, you will have difficulty finding a mentor.
Senior executives need people who can articulate issues
calmly that impact the culture in their organizations. Those leaders
COMPANY: Eastman Kodak value that feedback. If you can be the kind of person who can
HEADQUARTERS: Rochester, New York articulate what’s going on and what it feels like to work in the
WEBSITE: www.kodak.com organization, reach out. They’re likely to be willing to reach out
BUSINESS: Digital imaging and imaging technology to you.
PDJ
“Those who are fully engaged, dedicated

to progress and committed to excellence
are guaranteed success.”
Pritha Mehra
NUTTER McCLENNEN & FIS
THH,E LU
L .PS ./ P
CORS
ETA
W LN E
STEW
RVOI R
CKE
E very path to leadership and accomplishment is an individual

one, with unique circumstances and trials and opportunities.
TITLE:Manager, Marketing Technology and Channel
Management
My journey began as a young Indian woman entering this EDUCATION: BS, computer science, University of Maryland;
International Executive MBA, Georgetown University
country with some trepidation, but with a spirit of adventure
FIRST JOB: Computer programmer, Rexnord Automation
to embrace a new land. I faced many challenges, missed my
READING: Palace Walk, by Naguib Mahfouz; Collapse: How
family and the pulsing community of India. Societies Choose to Fail or Succeed, by Jared Diamond
Accompanying me was the mentoring and advice I PHILOSOPHY: The only way to predict the future is to create
received as a child from my father: “A job worth doing is worth it. You must be the change you wish to see in the world.
doing well.” Those who are fully engaged, dedicated to FAMILY: Married, one son
progress and committed to excellence are guaranteed success. INTERESTS: Reading, tennis, teaching Indian cooking, travel,
world music, collecting Indian art
I also believe one must be fearless in approaching the
future and embracing change. I value the words of Marcel
Proust, “We must never be afraid to go too far, for truth lies
beyond.” The truth of any situation and the solution to prob- grounds and communities lend us strength, definition, and char-
lems usually lies beyond the obvious, the routine or the acter. But it is the diverse communities of thought and
habitual. Whether it is devising strategic program direction for talent we create that executes a vision that brings new value and
the U.S. Postal Service or teaching Indian cooking, I always try innovation. I see my work as enabling these communities by
to provoke, enlighten and engage all at once; moving beyond communicating a vision that energizes individuals to work toward
the stereotypes that limit our vision and ability to change for a common goal.
the better. Staying grounded and carefully measuring progress is essential.
At the Postal Service, I have been involved in communi- Winston Churchill concluded that however beautiful the strategy,
cating the value of change and technical innovation, and you should occasionally look at the results. I am known within the
found that by involving a spectrum of stakeholders and per- USPS for being focused and demanding extraordinary effort.
spectives, change truly can be transformative. Our back- As a leader, I know I must constantly keep our focus on our vision
and see to it that we get the results we need.
I know that hard work will take me as far as I can dream.
COMPANY: The U.S. Postal Service
In this country my status as a woman was less important than the
value I could bring to whatever goal I set. This was a true freedom:
WEB SITE: www.usps.com
a freedom to choose what is best of one’s background, while
BUSINESS: Mail and delivery service
inhabiting a variety of thought and learning to enable new visions.
EMPLOYEES: 700,000 across the country
PDJ
“Leadership development accelerates

when you are stretched beyond your
current skill set.”
Stacy P. Methvin
N U T T E R M c C L E N N E N & F I S H , L LRPOYA
/ CL
R EDW
U TN
CEHT W
S HOER
LKL
M y primary advice is to follow your passions because mine have

taken me to some unexpected and exciting places. I originally
TITLE: President/CEO Shell Chemical LP
EDUCATION: BA, geological and geophysical sciences,
Princeton University
dreamed of being a doctor, until I saw the Rockies and learned
FIRST JOB: Camp counselor during the summer in
that the formation of those fantastic structures could be scien- high school
tifically explained. When I graduated, I sought a place where READING: The World is Flat, by Thomas Friedman
applying this knowledge could be a career. PHILOSOPHY: I would like to inspire young women to
achieve their best potential by learning and growing in a
FITTING IN: At Shell, I started as a geologist visiting offshore career they love.
rigs, an environment that was not accustomed to women. FAMILY: Husband, Dee, and 20-year-old son
The awkward reactions I received offshore also occurred in the INTERESTS: Snow skiing, water skiing, running the Houston
half-marathon
corporate office, but they were subtler. I quickly learned that
FAVORITE CHARITIES: United Way and the Girl Scouts
the way I reacted to comments could relax the tension in the
room. To succeed around the guys, I had to fit in. The trick
was learning how to do it without giving up the unique
qualities I could bring to the team. GROWING AS A LEADER: Leadership development accelerates when
you are stretched beyond your current skill set or when you are
ENJOYING THE JOURNEY: Throughout my journey, I wanted to
placed in an environment where you don’t know the basics. I faced
show I could solve tough problems, be a strong team player
both at the refinery and learned valuable lessons that helped me
and go the extra mile. Through a variety of roles, I learned how
formulate my leadership style.
the business worked from many angles. After 18 years,
The first is to be a fast learner. The second is to ask when you
I received a promotion that transported me from my comfort-
don’t understand, rather than pretend that you do. Finally, devel-
able home in exploration and production to a new role as
oping mutual trust and respect is key, beginning with leaders
president of Shell’s largest U.S. refinery.
respecting employees, regardless of titles. With these principles,
you create an environment in which problems are put on the table,
challenged and quickly resolved. People are proud to be a part of a
winning team, and success drives more success.
COMPANY: Royal Dutch Shell
HEADQUARTERS: The Hague, The Netherlands LEAVING A LEGACY: Throughout my career, mentors both inside
WEB SITE: www.shell.com and outside of work have guided me. They picked me up during
BUSINESS: Global group of energy and difficult times and stretched me with new opportunities. In time, I
petrochemicals companies.
began to help others discover their potential. Much like the movie
Pay it Forward, if we could each make a difference in the lives of a
EMPLOYEES: 108,000
few individuals, imagine the impact we could have.
PDJ
Diversity…the power
behind our vision.
The ability of an organization to create and deliver value for its stakeholders will be determined in part by
its success in ensuring a safe, healthy and enjoyable workplace culture that attracts and retains a highly
motivated, valued and diverse workforce.
Diversity is a key part of our business strategy. It’s the power behind our vision and the catalyst that sparks
our energy in support of women breaking barriers and going beyond.
Reliant Energy proudly recognizes Janie Mitcham, Senior Vice President, Reliant Energy Retail
Services and supports women and their accomplishments.
reliant.com
“Done right, managing people takes time and

a commitment to the success of others.”
Janie Mitcham
N U T T E R M c C L E N N E N & F I S H , L L P / RCER
LEIA
WN T
N EETNW
EROG
RYK
I f I had written this essay 10 years ago, I probably would have

focused on all the things I’ve learned as a woman working in
TITLE: Senior Vice President, Smart Energy
EDUCATION: BS in industrial distribution and MS in industrial
technology, Texas A&M University; JD, University of Houston
the male-dominated electric utility business. Now that I’m fur- College of Law
ther along in my career, my perspective has changed. FIRST JOB: I grew up working alongside my father in his
The part of my job I value the most are the people I am paint and hardware store, but my first “real” job was at
Dairy Queen.
privileged to work with. Let’s face it, we spend more time at
READING: I am addicted to true crime novels. They fascinate
work than we do with our families, and after 22 years many of me because, unlike TV crime shows where cases are solved in
my co-workers feel like family. Being part of a team and help- one day, most involve years of hard, tedious work by
dedicated men and women who want to bring closure to
ing others reach their full potential is as rewarding as closing the victim’s family.
the biggest deal. PHILOSOPHY: Integrity matters. I have always focused on
I get teased about protecting my employees as if they were earning the respect of those who work for me. It removes the
temptation to be anything less than open and honest with
my children. I could get offended, but it really is an accurate those above me.
description of my management philosophy. Parents want the FAMILY: I have a wonderful husband, who has fully support-
best for their children and help them by setting the proper ed my career, and two great daughters.
example, providing quality education, and teaching them to INTERESTS: I love traveling with my family and buying and
fixing up old houses.
make good decisions and act independently. Parents support
FAVORITE CHARITY: Anything related to disadvantaged
their children when they fail, correct bad behavior with fair children tugs at my heart.
discipline and praise successes no matter how small. Why
should our employees deserve less?
Done right, managing people takes time and a commit- I remember the exact moment when the enormity of the
ment to the success of others. I had always been an individual responsibility sunk in. Reliant was caught in the industry energy
contributor. When I became a good manager, my career took crisis, and our stock had dropped to 99 cents. Bankruptcy was a
off. Becoming a leader took more. Leadership doesn’t come daily risk. As a result, I lost my life savings in our 401(k), and I was
from a promotion or a title, and it is both an honor and shaken. One of my employees came to my office, closed the door
a burden. and let me have it. Her message was simple: “Everyone trusts you,
and they watch you to see if they should be worried. Don’t come
out of this office until you respect that.” I was overwhelmed and
COMPANY: Reliant Energy stayed in my office all day. Somewhere in my career, I had gone
HEADQUARTERS: Houston, Texas
from manager to leader. Over time, I became comfortable in the
WEBSITE: www.reliant.com
role and more thoughtful about my actions.
BUSINESS: One of the largest independent power
Being a woman clearly influenced my career evolution.
producers in the United States Embracing leadership and putting Reliant, our employees and our
2006 REVENUES: $9.7 billion customers ahead of myself helped me find my personal reward.
EMPLOYEES: 3,651
PDJ
“Accomplish as much as you can every day.”
Christy Moberly
NUTTER McCLE
SNTAT
N EE
N FA
& RFM
I S HI N
, S
LLUPR A
/ N
CCRE W
C ONM
ETPA
WNOIR
EKS
I have been blessed with many experiences that shaped me for

leadership. Growing up, my father and mother had careers that
TITLE: Agency Vice President
EDUCATION: BS in English and business administration,
DePauw University, Greencastle, Indiana
required long hours and frequent travel. Therefore, I was
FIRST JOB: During high school, ride operator at Six Flags
responsible for preparing dinner, cleaning the house and tak- amusement park; after college, store manager, the Limited
Inc.
ing care of my younger brother. My mother was trained as a
READING: From Beirut to Jerusalem, by Thomas L.
home economist and was a very good cook, so she shared Friedman; I Feel Bad About My Neck, by Nora Ephron
many recipes. When she decided to pursue a career in radio PHILOSOPHY: It is critical for leaders to create an
energetic and open environment where people feel productive
and television media sales, I was able to jump in and help out and valued.
our family. She was my first mentor and helped build my self- FAMILY: Husband, two dogs
confidence at an early age. I learned to juggle many tasks, INTERESTS: Music, reading, golf
manage my time and work efficiently. FAVORITE CHARITIES: DePauw University and
Many colleagues and friends have mentored me over the

years, and I think it’s critical that both parties in the relation-
ship take accountability for their roles. As a mentor, I prepare When I am mentoring others, I challenge them to LEARN:
for each meeting to ensure that I’m asking the right questions Lean into a situation and accept differences. To do this,
and providing thoughtful feedback to each individual. In you need active listening skills, adaptability, acute instincts and
powers of observation.
return, I expect individuals to come to our sessions with ques-
tions and topics that are important to their development. This Exude energy and enthusiasm. Create a consistent, positive
climate.
year, I have engaged in a reverse mentoring relationship with
Accomplish as much as you can every day. I counsel people to
one of our talented Hispanic employees. He’s helping me build
come into the office and pretend they’re going on vacation the
a better understanding of his culture so we can provide a next day. The result: They get more done.
strong climate for Hispanics in our company. Renew yourself daily. Make time for your mental, physical and
spiritual health.
Note your triumphs and your mistakes. Write down the details
COMPANY: State Farm Insurance Companies
and file them. Review the folder every so often so you don’t for-
HEADQUARTERS: Bloomington, Illinois get your foibles or your successes. You often learn more from
WEBSITE: www.statefarm.com your low points than your high points.
BUSINESS RANKING: No. 31 on the Fortune 500, No. 1
insurer of autos and homes in the United States. My goal is to foster a comfortable environment where people
2006 REVENUES: $60.5 billion can thrive. I can think of no better way of promoting this type of
EMPLOYEES: 68,000 associates and 17,000 agents nation- environment than by having mentoring relationships that nurture
wide and in three Canadian provinces
the leaders of the future.
PDJ
We Value Your Leadership.
Entrepreneur. Volunteer. Mother. Friend.
At National City, we value the many leadership roles

women take on and the positive impact they make in our
communities. Log on to see how we help our communities
and their leaders succeed.
NationalCity.com/community
NationalCity.com
Member FDIC • ©2007, National City Corporation®
CS-27520
“If you believe in yourself, you’ll be

surprised at what you can overcome.”
Hala Moddelmog
N U T T E R M c C L E N N ES
NU &
S AFN
I SG
H ., K
LLOP
M/E N
C RFEOW
R N
THET
EWCO
UR K
E
O bstacles and challenges have defined my life. From breaking

through the glass ceiling as the first woman to lead an interna-
TITLE: President and CEO
EDUCATION: BA in English, Georgia Southern University;
tional quick-service restaurant chain, to surviving breast cancer MA in journalism and mass communications, University of
Georgia
and a double mastectomy, I’ve taken on and overcome chal-
FIRST JOB: Waitress at a catfish restaurant in Hartwell, Ga.
lenges and incorporated what I’ve learned into my life and
READING: The Poisonwood Bible, by Barbara Kingsolver
leadership style. My most recent challenge was accepting the
PHILOSOPHY: Overcoming obstacles and challenges in your
position in September 2006 of president and CEO of the personal life and professional career is all about believing in
global leader in the breast cancer movement: Susan G. Komen yourself. And if you believe in yourself, you’ll be surprised at
what you can overcome.
for the Cure, formerly known as the Susan G. Komen Breast
FAMILY: My husband, Steve, and I have been married for 22
Cancer Foundation. years. We have a son, Ty, 21, and a daughter, Kirsten, 18.
A model for advocacy groups globally, Komen for the INTERESTS: My family, Pilates, reading, water skiing and
Cure presented an especially daunting challenge because I had snow skiing
never before worked in the nonprofit sector. Nancy Brinker, FAVORITE CHARITY: Susan G. Komen for the Cure, of
the organization’s inspirational founder, challenged me to be course!
an agent of change.
The first order of business for any new CEO is to talk to I learned that the people working for Komen and all those
as many people as possible and truly listen to what they who support the cause are extremely passionate about breast can-
have to say. For my first 90 days at Komen, I did just that. cer awareness and education. They are dedicated to finding the
I spoke with staff, with our national and international affili- cures and ending this devastating disease once and for all. When
ates, our board of directors, our activists in the field people believe in what their organization strives for, they are will-
and numerous breast cancer survivors. I listened, and I attending to work that much harder to achieve every goal.
ed major conferences to discuss breast cancer with researchers I never stop listening, but there comes a time when a leader
and physicians. has to make decisions for the betterment of the organization. Based
on what I had heard throughout the organization, I was able to
make critical decisions early on that resulted in positive responses
COMPANY: Susan G. Komen for the Cure
from all of Komen’s key constituents. Everyone felt energized and
HEADQUARTERS: Dallas, Texas
a part of a greater whole. They knew that I had listened and that
WEBSITE: www.komen.org and www.25komen.org they had provided input into the decision-making process. It
BUSINESS: Susan G. Komen for the Cure is a 501(c)(3) showed them that change is a good thing.
organization and the world’s largest grassroots network of
breast cancer survivors and activists fighting to end breast Overcoming obstacles and challenges in your personal life and
cancer forever. professional career is all about believing in yourself. If you believe
2006 REVENUES: More than $200 million in yourself—and listen to those along the way—you’ll be surprised
EMPLOYEES: 160 full-time employees at headquarters; at what you can overcome.
more than 100,000 volunteer activists and survivors in the
United States and around the world
PDJ
finally
Training that Moves
Beyond Diversity...
Your workplace has become more diverse . . .
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Our Subtle Behaviors Workshop teaches you the simple words, small
behaviors, even body language, that can have significant meaning to
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a BIG impact: What’s Your MicroTrigger?, this workshop has
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For additional information,

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Join companies including MetLife, Progress Energy, L’Oreal, UBS
Investment Bank, Herman Miller and Hyatt Hotels who hold
MicroTriggers™ Workshops for their managers and associates.
to Inclusion!
“Mentors don’t guarantee success;

they open a door.”
Beth Mooney
KEET
YWBA
ONRK
I believe that mentoring is an extension of good leadership

because it’s a form of feedback. Today, I advocate it, practice it
TITLE: KeyCorp Vice Chair
EDUCATION: MBA, Southern Methodist University
and reward it in others. FIRST JOB: Secretary at First City National Bank in Texas
When I began working, however, I didn’t know there were READING: A Thousand Splendid Suns, by Kahled Hosseini
mentors or how helpful they could be. Fortunately, I had peo- PHILOSOPHY: Work with focus, pace and intensity, and
ple I thought of as fans who expressed interest in my career. make your work fun.
One of my early fans gave me my first job in banking. He FAMILY: My father and sister, who live in Boulder, Col.; my
niece Libby, of whom I am deeply proud; and my brother,
was a little skeptical at first. I didn’t have an MBA at that time, who lives in Dallas.
and women were scarce in banking. But by offering me the INTERESTS: Attending Cleveland events with intermissions
position, he gave me an opportunity to succeed. And when I and half times, travel.
did, he not only was highly supportive, but he also became one FAVORITE CHARITIES: The Cleveland Orchestra, for which
I am trustee and treasurer, and the Cleveland arts community
of my biggest fans.
Another fan was a bank president who put me in charge
of crucial client relationships that traditionally were managed
by men. His action prompted calls from worried clients: “Do
you not want my business any more? Why are you sending a In my experience, one of the biggest career de-railers is the
woman to handle my accounts?” But he stuck by me, saying he inability to see yourself as others see you. So, I think it’s vital to
wouldn’t have sent me if he hadn’t thought that I could do the seek out mentors who will reflect you to yourself and help you
work. He gave me the chance to prove myself. strengthen specific behaviors. This is not easy. You may hear some
As these examples illustrate, mentors don’t guarantee tough feedback, but you will build a better career if you listen care-
success; they open a door. That open door may lead to a fully and accept the guidance.
particular job or career or, even more powerful, insight on how If you are successful, reconnect with and thank those whose
to manage yourself. support, encouragement or advice helped you. Then share their
gift. Reach out to other promising individuals and support, when
and where you can, their career journey toward success.
COMPANY: KeyBank
HEADQUARTERS: Cleveland, Ohio
WEBSITE: www.key.com
EMPLOYEES: Approximately 20,000
PDJ
“Managers manage but leaders have a

vision and act upon it.”
Lisa Moriyama
N U T T E R M c C L E N N E N & F I S H , L L P / CW
REW
L L PNOEITNW
TOIN
RCK
A s I reflect on my personal life, education and career track, I

can say that I was fortunate and privileged that some out-
TITLE: Vice President, Human Resources
EDUCATION: BS in sociology, graduate work in
organizational development
standing persons took an interest in me early on during a time
FIRST JOB: Social worker
when there were no women in management and there was lit- READING: Travels With Charley: In Search of America, by
tle or no diversity in the workplace. John Steinbeck
These individuals who became my mentors became very PHILOSOPHY: Be generous. Help others shine. Focus on the
right thing.
interested in what I could contribute to the company and
FAMILY: Married, four children, nine grandchildren
wanted to bring out the best I had to offer. They approached INTERESTS: Chamber music, jazz, poetry, architecture
me with the idea that I could be a leader, so consequently I FAVORITE CHARITY: Global Fund for Women
was afforded the tools and classes that would help me become
a manager.
Being raised in a Japanese family, my culture played a key BE OPEN. Life changes and you have to be prepared to respond.
role in my development. It was ingrained in me early on that
BE MINDFUL. By not being present you can miss an opportunity.
the good of the organization was far more important than the
goals and aspirations of the individual. An early mentor LOOK OUTSIDE OF YOURSELF. Find those individuals that can help
strongly suggested that I be the best me. However, I could be you learn.
a first-rate me or be a second-rate someone else. It was a sug- DREAM. Have a vision and think of the possibilities. Managers
gestion that I never forgot. manage but leaders have a vision and act upon it.
If I could impart some essential wisdom to those women
Although it’s certainly easier today for women to move up the
aspiring to move up the corporate ladder it would be
corporate ladder, we can’t neglect the contributions of the first gen-
the following:
eration of women. They paved the way and broke through the glass
ceiling creating ample opportunities for today’s woman executive.
I’m proud of my company, WellPoint, Inc., because it excels at
COMPANY: WellPoint, Inc.
HEADQUARTERS: Indianapolis, Indiana modeling women leaders and promoting a number of women to
WEBSITE: www.wellpoint.com the executive suite.
BUSINESS: Health benefits
EMPLOYEES: 41,000
PDJ
“Be sure to learn from your experiences,

the good ones and the bad ones.”
Nora E. Moushey
NUTTER M
WcECSLTEENRNNE N
&&S OFU
I STH
H,E L
RLNP F/I N
CARN
EWCIA
NLE T
GWROR
UKP
E ach person’s path to success is unique, but there are common

elements that impact all of us. To succeed in the corporate
TITLE: Senior Vice President and Chief Actuary
EDUCATION: BS in mathematics, Miami University,
Oxford, Ohio
world, I would recommend that you establish an area of
FIRST JOB: Baby-sitting
expertise and find a mentor who can guide you in your career. READING: The Elements of Influence, by Alan Kelly;
In my opinion, mentors cannot be assigned. You will find Grave Secrets, by Kathy Reichs
them through working with people you admire and with PHILOSOPHY: Focus on people.
FAMILY: My husband, Mike; son Doug and daughter-in-law
whom you share a common interest. Your mentors should be
Erin; daughter Laura; my parents, Margaret Jane Eyre and
people who will push you to do better and be available to Harry Eyre; brother Curt Eyre; and sister Carla Eyre—
a wonderful family and a great support system.
advise you.
INTERESTS: Reading, theater and travel
In addition to having a mentor, it is important that you
FAVORITE CHARITY: Junior Achievement
study and work hard to learn about your chosen profession.
Think big and aim high. Always focus on the ideal state.
Where should things be? How should the process work? What Gaining knowledge of your field through your mentors, study
should be happening? Then figure out how to get there. and experience will give you expertise, which will give you credi-
Be sure to learn from your experiences, the good ones and bility and, ultimately, influence. Setting clear priorities and goals,
the bad ones. Take time to reflect upon why something was for your life as well as for your work, will help you develop a plan
successful, along with celebrating that success. Mistakes and of action and follow through on it.
missteps can be painful, but be sure to analyze the causes so It is important not to make commitments that you cannot
that you do not repeat your error. keep, as that has an effect on your credibility with your mentors
Focus on people. Always try to understand others’ inter- and peers. Also, a key to success is building a support system of
ests and motivations and treat them with dignity and respect. family, friends, church or other organizations that broaden your
view and reenergize you. Never forget to recognize and thank all
the people who support and help you in your career.
COMPANY: Western & Southern Financial Group
HEADQUARTERS: Cincinnati, Ohio Finally, be a mentor. Surround yourself with the best and the
WEBSITE: www.westernsouthern.com brightest, and give them every opportunity to succeed.
BUSINESS: Insurance, investments and other
financial services
EMPLOYEES: 4,500
PDJ
Her work
opens the door
for tomorrow’s
Women Worth
Watching.
Beth Mooney
Vice Chair of KeyCorp
At Key, we know that diversity drives success. We congratulate

Vice Chair Beth Mooney, selected as one of the Women Worth
Watching in 2008 by Profiles in Diversity Journal. As the highest-
ranking woman in Key’s history, she has a positive effect on our
clients, shareholders, employees and communities.
©2007 KeyCorp
“Balance in life is essential for the

body, the mind and the soul.”
Shamla Naidoo
N U T T E R M c C L E N N E N & F I S H , L L P / CW
REW
L L PNOEITNW
TOIN
RCK
M y childhood circumstances drove my ambitions and led me to

where I am today. I grew up in one of the poorest parts of
TITLE: Vice President and Chief Information Security Officer
EDUCATION: Information systems and economics degrees,
South Africa, which was, at the time, under the rule of University of South Africa; JD, John Marshall Law School,
Chicago
apartheid. I wanted to break out of that cycle of poverty. One
FIRST JOB: Computer operator for South African Druggists, a
of my first guides and mentors was my mother, who raised
pharmaceutical distributor
three children by herself while working 14-hour days to pro-
READING: Failure Is Not an Option: Mission Control From
vide the bare necessities for us. Mercury to Apollo 13 and Beyond, by Gene Kranz; Perfectly
With my mother’s determination as a guide, I applied for Reasonable Deviations from the Beaten Track: The Letters of
a full-time job that required no experience after graduating Richard P. Feynman, by Richard P. Feynman, edited by Michelle
from high school. Of the 500 job applicants, I was chosen for Feynman
the position purely on the results of an aptitude test. That was PHILOSOPHY: Life is an invitation. I pass on to
others what I have received.
my lucky break. For the next several years, I attended college
FAMILY: Daughter
while working full time. I learned the subject matter of my
INTERESTS: Reading, nature and anything that flies (birds of
positions every chance I got, while I sought out and accepted
prey, aircraft, etc.)
help. I learned technology skills from anyone who would teach
FAVORITE CHARITIES: Apna Ghar, a women’s shelter in
me. I tried to be the best employee I could be, executing both Chicago, and World Vision
my job and education with passion and energy.
But career-related interests should have only been part of
my life at that time, not my entire life; but my circumstances high and bring to bear all of your resources—your intellect, expe-
were extreme. I do not advocate this kind of singular-focused rience, energy, intuition and courage.
lifestyle. Balance in life is essential for the body, the mind and There will be times, however, when your ambition (what you
the soul. want to become) does not coincide with your reality (your current
My advice to anyone wanting to move forward in her state and circumstances), and you may be disappointed. The key is
company or any endeavor is to determine what your ambitions to adjust. Adjust either your reality or your ambition, always know-
are. Be creative and stretch your imagination, but balance the ing that you will be surprised at what is possible when you are will-
ambition with reality. Take a holistic approach. Include work, ing to do what’s needed.
relationships, activities and well-being. Don’t be afraid to aim In my story, my ambition was to get out of the slum, and my
reality was that poverty meant I was not going anywhere. I needed
to change my reality by working harder and studying more. In
COMPANY: WellPoint, Inc. adjusting my reality, I realized the power of ambition and the mag-
HEADQUARTERS: Indianapolis, Indiana
nitude of the result.
WEB SITE: www.wellpoint.com
BUSINESS: Health benefits
2006 REVENUES: Nearly $57 billion
EMPLOYEES: Approximately 42,000
PDJ
“Let nothing stand in the way

of your dreams.”
Debra Nelson
N U T T E R M c C L E N N E N & F I S H , L L P / C RM
EWGM
N EM
T IW
ROAR
GKE
N oted historian David McCullough once said, “Real success is

finding your lifework in the work that you love.” This state-
TITLE:Vice President of Corporate Diversity, Communications
and Community Affairs
ment says it all. No matter what path you find yourself on, it EDUCATION: BA, University of Alabama
is essential to have passion for what you do. There are three FIRST JOB: Director of Community Affairs, WSGN Radio
principles that have guided me in my career:
READING: The Eighth Habit, by Stephen Covey
VISION. When I was a child, my mother encouraged me to PHILOSOPHY: To be considered as someone who is acutely
dream the greatest dream that I could. This strategy provided conscious of giving back, making a meaningful difference in the
me with the vision for my career and life, enabling me to con- lives of others and inspiring those with whom I work to reach
their highest potential.
sider and establish specific goals to propel me on my path. I
believe that having a vision keeps you motivated when facing INTERESTS: Travel, dancing, language
obstacles and inspires you to seek solutions to meet goals. FAVORITE CHARITIES: Nevada HAND (Housing and
Successful leaders are often visionaries who are always thinking Neighborhood Development), I Have A Dream Foundation
ahead to what comes next.
FOCUS. Let nothing stand in the way of your dreams. Being

focused means having a plan, a road map to get from point A in life is change; so it is important to be flexible, yet focused on the
to point B. In some respects, you can draw an analogy to busi- end result.
ness. Most successful companies have business plans and long-
DISCIPLINE. Successful leaders know how to execute their plans.
term strategies. This is the same approach I encourage in map- Your plan for life must always be a work in progress. It is impor-
ping a career. To be successful, it is important to set realistic tant to adapt to change and know when to have self-control. Being
goals with realistic time lines. As we all know, the one constant successful is like running a marathon. Education and experience
are your training, and being patient, persistent and determined will
get you to the finish line.
COMPANY: MGM MIRAGE There are many ways to achieve success, but if you enjoy what
HEADQUARTERS: Las Vegas, Nevada you do, the rewards are inevitable.
WEB SITE: www.mgmmirage.com
BUSINESS: Gaming, hospitality, entertainment
EMPLOYEES: 67,000
PDJ
“The recipe for a strong team is to hire

gifted people with diverse backgrounds
and strengths.”
Tracey Newell
N U T T E R M c C L E N N E N & F I S H , L L P / C R E W N E TC
WI O
SCRO
K
O ver the years, I have worked with some very strong leaders
who have taught me important lessons along the way. Below
TITLE: Vice President, Commercial West, Cisco Systems
EDUCATION: BA in business economics, University of
I have compiled these lessons to create my Building Blocks California, Santa Barbara
for success. Here are just a few of my rules to live by. FIRST JOB: Account executive
Set lofty goals, and then help others to do the same. Many READING: The Lake House, by James Patterson
people sell themselves short. I was taught at an early age PHILOSOPHY: Anything is possible, and any goal can
be achieved. Most goals worth achieving are a journey, so
to always aim high. I have made it my goal to share that celebrate milestones along the way. Never compromise on
lesson, always encouraging those around me to think big and integrity; no end result is worth it. The quickest path to
achieve big. success is to surround yourself with people smarter than you.
Look for game changing opportunities. In any organiza- FAMILY: Husband, two daughters
tion, there is always an opportunity to do things differently. INTERESTS: Running, tennis, golf and reading
I always look for ways to change the rules, working with the FAVORITE CHARITY: Junior Achievement
smartest people I can find to make a difference.

Communicate, communicate, communicate. People need
to hear your organization’s vision and strategy over and over different functional area. In most cases, these were the roles
again. Consistently communicating on the same theme tells I learned from the most.
people you really do plan to stick to the goals at hand, and You are only as good as your team, so hire your dream team. I
ensures your intent is clearly understood. look for people who think differently from me and challenge my
Accepting a cross-functional role can be a fast track to suc- beliefs. The recipe for a strong team is to hire gifted people with
cess. Rounding out my career and looking for new challenges diverse backgrounds and strengths.
has always been important to me. I have made several career Mentors are critical. Without question, my career has pro-
moves that were not promotions, but a new position in a gressed because of the stellar people I have worked with over the
past 20 years. Surround yourself with a few role models who will
push you, debate with you, and who will always tell you the truth.
COMPANY: Cisco The advice I often give to colleagues, as well as my own
HEADQUARTERS: San Jose, California daughters, is to create your own personal building blocks for suc-
WEB SITE: www.cisco.com cess, and aim high. You can achieve anything you want to achieve;
BUSINESS: Telecommunications you just need the right people in your life to help you get there.
EMPLOYEES: 56,790
PDJ
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“Connectedness—the ability to encourage and

support our teams to achieve individual and
organization goals.”
Linda Norman
NUTTER McCLENNEN H
&I LT
F IO
SNH , HLO
LPT E/L S
C RCEO
W RP
NOER
T AT
WO IO
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M entoring has always meant more to me than just a word or a

program description. Throughout my childhood, I have had
TITLE:
EDUCATION:
General Manager
Duke University, BA Political Science 1986
access to individuals who have directly and positively influ- FIRST JOB: Camp Counselor
READING: Good to Great, by Jim Collins
enced my life.
PHILOSOPHY: My philosophy is that to whom much is
When I began my career in hospitality, I was a recent col- given, much is required.
lege graduate interested primarily in working to make enough FAMILY: Single

INTERESTS: Music, dancing, singing, travel
money to pay my bills until I decided what my true career
FAVORITE CHARITY: Children’s Cancer Center
would be. I had been supported by a family and community
with a vested interest in my success, and I did not want to dis-
appoint. Our public school system and after-school programs Throughout my career, I have been fortunate to have had mentors
prepared me to be both a scholar and a well-rounded individ- who stressed the importance of developing my strengths and the
ual with a deep appreciation for the gifts I’d been given and of strengths of those around me, preparing us to embrace change, uti-
my responsibility to pay it forward. The philosophy of the gen- lize our resources and be prepared for all that the business has in
eration who raised me was that we were citizens of the world store for us.
and not just of our neighborhoods.
These philosophies define my management style today. I refer
When I joined the Hilton Family, I quickly found that to it not as mentoring but as connectedness—the ability to
same atmosphere of sharing wisdom and personal develop- encourage and support our teams to achieve individual and
ment—encouraging me to work to reach my potential. organization goals.
Guided by my Christian belief that, to whom much is given,

much is required, I utilize my great passion for life and the wisdom
COMPANY: Hilton Hotels Corporation of those who have and continue to support me, to improving
HEADQUARTERS: Beverly Hills, California
the experiences of those around me and to mentor the team into
WEB SITE: www.hiltonworldwide.com
the future.
BUSINESS: Hilton Hotels Corporation is the leading global
hospitality company, with more than 2,800 hotels and 480,000
rooms in 76 countries and territories, including 100,000 team
members worldwide.
EMPLOYEES: 100,000
PDJ
OPPORT uni
un i t y.
Harris is committed to helping build vibrant communities and is
driven by corporate values that foster a diverse workforce and an
equitable, supportive workplace in which all employees are given
the opportunity to meet their professional goals.
At the very heart of our promise is the drive to create a culture that
encourages diversity and inclusion, recognizes the importance of
being a strong corporate citizen and rewards those who deliver
exceptional service to our customers.
It’s called leading by example.
Harris® is a trade name used by Harris N.A. and its affiliates. Member FDIC harrisbank.com
“Be sure to drive for success with great

integrity and personal conviction.”
Kathy Paladino
N U T T E R M c C L E N N E N & F I S H , L L P / C R E WMN
OETTOW
RO R
LAK
I ’ve had the great pleasure of mentoring many young women

throughout my career and when I’m pressed for the best piece
TITLE: President, Motorola Enterprise Mobility business
EDUCATION: BS, foreign service, Georgetown University
of advice, I often quote Michelangelo: “The greatest danger for FIRST JOB: Worked at a farm stand selling fruits
most of us is not that our aim is too high and we miss it, but & vegetables.
rather that it is too low and we reach it.” My advice is simple, READING: I Feel Bad About My Neck: And Other Thoughts
on Being a Woman, by Nora Ephron
“aim high.”
PHILOSOPHY: Make a difference
Whether you’re motivated by the true spirit of competi-
FAMILY: Husband Mike; son, 10
tion or are simply motivated by beating your personal best,
INTERESTS: Reading, traveling and weight-training
always aim high and push yourself beyond your limits and
FAVORITE CHARITY: The Intrepid Fallen Heroes Fund;
you’ll achieve success. At the same time, be sure to drive for
dedicated to helping military personnel who have been
success with great integrity and personal conviction. I’ve found catastrophically disabled in operations in Iraq and Afghanistan.
that leading with integrity carries me through the day and lets
me sleep well at night.
When it comes to leadership, I look to the “Rule of 10”: Challenge definitions and welcome new mindsets. Make opti-
Build on character and integrity. Tell the truth, and don’t mism a priority. Spread it around the organization. Make it the cat-
stretch, distort, or come in late with it. Live up to your word alyst for bold moves.
and be genuine. Value people. Take Risks, you are likely to accomplish more. Don’t punish
Serve your team and treat people as partners. Don’t let an failure, learn from it. Be a great communicator. Communicate
organization chart get in the way. Raise your game. early and often; always listen.
Define a new game and expect everyone to play. Hire peo- Be clear and consistent. Be human and humorous. Seek out
ple who are smarter than you are. Embrace change. Make humor and set the tone for others. Strive for balance. Perform.
change a top priority. Believe that execution is everything. Measure everything that’s
important.
Dare to dream big
Imagine the possible and imagine the impossible.
COMPANY: Motorola Leadership is personal; its meaning will vary from individual
HEADQUARTERS: Schaumburg, Illinois to individual. Always be on the lookout for great leaders. Seek out
WEB SITE: www.motorola.com others who inspire you and embrace those leadership attrib-
BUSINESS: Motorola is known around the world for utes…make them your own.
innovation and leadership in wireless and broadband
communications. A simple question to ask yourself: How do you know if you
2006 REVENUES: $42.9 billion are a leader? … Turn around and see if anyone is following you.
EMPLOYEES: 66,000
PDJ
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“Some of the best ideas come from

unexpected sources.”
Martha Papariello
N U T T E R M c C L E N N E N & F I S H , L L P / C R E WVA
NNET
GWUA
OR D
K
I have learned many lessons over the course of my 22-year

career. Here are the fundamental truths that have served me
TITLE: Principal, Vanguard Financial Advisor Services
EDUCATION: BS in finance, Bloomsburg University;
well every step of the way. Wharton’s Advanced Management Program, University
of Pennsylvania
WORK HARD. BELIEVE IN YOUR ABILITIES. NEVER STOP FIRST JOB: Accountant at Vanguard
LEARNING. When I began my career at Vanguard after college, READING: Truman, by David McCullough; Defining Moment,
I started out as an accountant. The irony of this was not lost by Jonathan Alter
on me. As those who know me can appreciate, accounting was PHILOSOPHY: Do the right thing, no matter what. There is
no “I” in team.
not my passion. Nevertheless, I believed in my ability to learn
FAMILY: One daughter
what was necessary to do the job well. What I lacked in tech-
INTERESTS: Running, reading and riding horses
nical knowledge I would overcome with lots of hard work. I
FAVORITE CHARITIES: United Way and environmental
was ready for any challenge. These beliefs served me well in my conservation
very first job and have ever since.
PROBLEMS ARE OPPORTUNITIES. SEARCH FOR SOLUTIONS.
ALWAYS DO THE RIGHT THING. Stay focused, get the facts and
evaluate solutions when confronted with problems, challenges TREAT EVERYONE YOU MEET WITH RESPECT, CONSIDERATION AND
or surprises. There is something very energizing about working DIGNITY. VALUE DIVERSITY. BE OPEN TO DEBATE. I learned these les-
through tough situations for the best possible solution. sons at a very young age (thanks to my parents, three sisters and a
Furthermore, doing the right thing, even when it is unpopular brother), and they’re just as relevant today as they were then. No
and difficult, has been incredibly rewarding. Why? Well, being matter how far you may go in your career, or how impressive your
able to stand by my decisions and respect myself are a part of credentials may be, never hold yourself in higher esteem than you
it. More importantly, though, others have come to know that do those around you. Some of the best ideas come from unexpect-
they can rely on me to do what’s right. ed sources. By inviting diverse points of view and being willing to
debate issues, I’ve made better decisions.
WORK FOR A COMPANY YOU RESPECT AND WHICH RESPECTS YOU.
COMPANY: Vanguard Getting up every day and going to work has always been easy for
HEADQUARTERS: Valley Forge, Pennsylvania me because I love the company I work for and the work that I do.
WEB SITE: www.Vanguard.com My final bit of advice to others is to find this for yourself. Many of
BUSINESS: Vanguard is one of the world’s largest invest- you will spend more hours working than in any other endeavor in
ment management companies, serving individual investors,
institutions and financial professionals at offices in Valley
your lifetime. If you haven’t found a company you respect, don’t
Forge, Pa.; Scottsdale, Ariz.; and Charlotte, N.C. stop looking until you do.
EMPLOYEES: More than 12,000
PDJ
No barriers.
Just opportunities.
Bring your leadership, strategic thinking, and
commitment to excellence to one of the world’s
largest investment management companies.
You’ll enjoy a comprehensive total rewards
program, long-term career growth, and best-in-
class training from Vanguard University, ranked
as one of Training magazine’s “Top 125”
programs. Join a company where diversity is
a core value, backed by mentoring, monthly
awareness activities, community
volunteer programs, and a
Diversity Leadership Team.
Connect with Vanguard®

www.vanguardcareers.com
Vanguard is an Equal Opportunity Employer.
Named one of Training magazine’s “Top 125” programs, March 2007. Vanguard, Connect with Vanguard, and the ship logo are trademarks of The Vanguard Group, Inc. All other marks are
the exclusive property of their respective owners. © 2007 The Vanguard Group, Inc. All rights reserved.
“There is seldom one right answer

to anything.”
Susan Penfield
N U T T E R M c C L E N N E N & F I S HB
, O
L LOPZ /AC
LRLEN
W HNAEM
TWI LT
OORN
K
G rowing up in a small town in Pennsylvania, I learned a lot

about leadership from playing sports—everything from swim-
TITLE: Vice President
EDUCATION: BS in technology management,
Lock Haven University
ming to basketball to knock-hockey. But it was serving as cap-
FIRST JOB: Radio disc jockey at WKSB 102.7 KISS FM
tain of my high school basketball team that taught me a lesson
READING: The Alchemist, by Paulo Coelho
for life: In team sports, you learn quickly that success happens
PHILOSOPHY: Always put yourself in somebody else’s
when everybody works together as a unit. It was no accident shoes. That allows you to be empathetic to different kinds of
that my best games always seemed to be the ones in which people and their situations.
FAMILY: Brian Penfield
most of my teammates outscored me.
INTERESTS: Italian cooking and wine, travel, and my golden
By the time I joined Booz Allen Hamilton, I’d had a var- retrievers Maxie and Tabatha
ied career. As a teenager, I had volunteered in a hospital, which FAVORITE CHARITY: The Children’s Inn at the National
Institutes of Health, a residential “place like home” for sick
made me interested in pursuing a career in health care. In children and their families. I’m proud to be a board member.
college, I focused on computer science and was president of
my sorority. After college, I was a radio disc jockey and a
newscaster and worked for a company that developed
shopping malls. Each stop provided me a new opportunity appreciate and honor different styles and skills, appropriating
to make things happen. I began to enjoy taking risks and lessons for my own use. Listening to and learning from others
building networks. around you are essential skills for anyone in an organization as
there is seldom one right answer to anything.
This was incredibly important because being an effective
leader means building a diverse network. At Booz Allen, I real- I’ve learned to reach out to everyone, not only to my peers,
ized the importance of building a health care team that broke but also to the most junior people on my staff. I relish the oppor-
the mold. We brought in clinicians, scientists and industry tunity to nurture all relationships and, in doing so, tap into their
experts who thought differently but spoke the language of our networks (what I call the “hub”) and expand my own. Because
clients. From them, and from all of my colleagues, I learned to relationships are such a natural source of strength, women in
particular need to reach out to and support one another.
I look around me and marvel at the talent of my Booz Allen

COMPANY: Booz Allen Hamilton
colleagues. They work hard and do extraordinary work for our
HEADQUARTERS: McLean, Virginia
clients. And they’re a walking, talking billboard for the ideal of
WEB SITE: www.boozallen.com
BUSINESS: Strategy and technology consulting for major
diversity—the most talented people for the task, regardless of their
international corporations and government clients background or heritage. A leader can’t ask for more.
EMPLOYEES: 19,000
PDJ
t see
You may no
our store,
ere.
but we’re th
At CVS/pharmacy, we put a lot more into the communities we serve than a store. Like achievement,
through our continuing work with Special Olympics. Confidence, with our hitting clinics for children with
disabilities, in partnership with the Red Sox. And support, with things like our CVS/pharmacy
Charity Classic golf tournament, which has raised millions of dollars for hundreds of family and children’s charities.
We do all this because every community that we serve is also a community where we live.
This is our home. And home is always where your heart is.
CVS/community. Working in it. Working for it.

“Focus on being the best leader you

can be by being true to yourself and
your employees.”
Beth S. Perlman
N U T T E R M c C L E N N E N & F I SC
HO, N
L LSPT E
/ LC
LRAT
EWION
N EETNW
EROG
RYK
D on’t be afraid to have a sense of self and a strong character.

The attributes that make you a strong woman in life are the
TITLE: SVP, Chief Administrative Officer and Chief
Information Officer
EDUCATION: BS in management information systems and
same ones that make you a successful woman in business. My finance, Syracuse University
grandmother and mentor taught me you can be both strong FIRST JOB: Trainee in the Letter of Credit department at
JP Morgan
and feminine—celebrate yourself everyday.
READING: The Other Boleyn Girl, by Philippa Gregory
When I first started my career in IT over 20 years ago, I PHILOSOPHY: We’re all here to be successful, so let’s
partner with each other to build the best company and product
didn’t have female role models, and I wasn’t treated well, so I possible. As a leader you have to do what you say and say
learned what type of leader I didn’t want to be. I surrounded what you do. Most importantly, have fun.
myself with successful people—individuals who valued hon- FAMILY: Happily Single
INTERESTS: Golf, shopping, travel, the arts, philanthropy
esty, integrity and hard work, and were active participants in
FAVORITE CHARITY: American Technion Society, an
their own success—and spent as much time as possible culti- organization promoting science and technology in Israel
vating my leadership style.
As a leader, it’s important that you take control of your

own destiny. There are no handouts in business, just as there Spend time learning about the people you work with. By tak-
are no handouts in life. Deliver your work on time, on scope ing an active interest in their lives, you show them they are more
and on budget—nobody can dispute that. than just a worker. Some of my most rewarding moments as a
leader have come from watching people around me succeed.
Don’t be afraid to make mistakes along the way, but do
everything you can to learn from them. I always learn more Many women could do better as leaders if they made it a pri-
from my mistakes than from my successes. I think about what ority to develop a wide network of support both inside and outside
I should never do again, but I don’t dwell on it. the office. I’m a member of several committees dedicated to devel-
oping women in technology. I rely on these networking opportu-
nities to keep a pulse on the IT industry, and in return I have the
opportunity to offer advice to women working in a predominately
COMPANY: Constellation Energy male industry.
HEADQUARTERS: Baltimore, Maryland
Focus on being the best leader you can be by being true to
WEB SITE: www.constellation.com
yourself and your employees. Take control of your own career, ask
BUSINESS: Energy
2006 REVENUES: $19.3 billion for help when you need it and have fun every day.
EMPLOYEES: 10,000
PDJ
Our Diverse Universe Boasts Some Very Bright Stars
At Constellation Energy, we’re very proud that Beth Perlman, we create and cultivate business ideas that give our company
Sr. Vice President, Chief Administrative Officer and Chief a leadership position in an ever-changing world.
Information Officer, has been chosen by Diversity Journal
as one of its “Women Worth Watching in 2008.”
Pictured at the Eubie Blake Jazz Institute and Cultural Center
Pictured above are a few more of the talented leaders who
in Baltimore, Maryland, are (left to right) Martha Duggan, Vice
are helping us expand our lead as the #1 national provider of
President, Mid-Atlantic Region, Constellation NewEnergy;
energy and energy services to large commercial and industrial
Leanne Posko, Managing Director, Community Partnerships,
customers, and as the nation’s largest wholesale power seller.
Constellation Energy; Wynne Hayes, Chief Technology Officer,
We value and support a broad range of experience and Corporate Applications, Constellation Energy; and Janese
perspectives. By encouraging diverse ideas and opinions, Murray, Director, Corporate Diversity, Constellation Energy.
constellation.com
“Insert yourself where you add value.”
Sheila Marie Person-Scott

N U T T E R M c C L E N N E N & F I WA
S H , CLH
LOP V/I A
C RCEO
W RP
NOER
T AT
WO IO
RNK
M y dad was my first mentor. We had a special connection. One

of my earliest memories was watching him grab his attaché
TITLE: Senior Vice President
EDUCATION: Bachelor’s degree in organizational behavior,
University of Cincinnati; Master’s degree in organizational
case and head off to work every morning. I knew that one day management, University of Phoenix
I would be carrying an attaché case, too. FIRST JOB: Bank teller in Philadelphia, Pa.
READING: Reposition Yourself: Living Life Without Limits,
I have never been a stranger to hard work. For four sum- by T.D. Jakes
mers in a row, starting at the age of 10, I was a waitress, work- PHILOSOPHY: I believe in possibilities. For every reason that
ing early mornings and late nights, seven days a week, at a we tell ourselves, “I cannot,” there is a reason that we can.
I encourage people to look for different ways to assess a
refreshment stand that my parents managed. This is where I difficult situation and find opportunities. When we limit our-
built a strong work ethic. The job provided the family with selves, we limit our possibilities. Remove the word “can't”
from your vocabulary and replace it with the question,
additional income and taught me the importance of being a “How can I?” My answer is that I can do all things through
Him who strengthens me. Have faith and believe in yourself.
contributing member of a team. It is the only way that people will believe in you.
As an adult moving into corporate America, I joined an FAMILY: Husband, son and daughter
association for women. This association provided me with the INTERESTS: Reading, relaxing on the beach, meditation, yoga
FAVORITE CHARITY: Habitat for Humanity
opportunity to interact with senior leaders dedicated to the
advancement of women. I soon realized that I needed to give
back and take on a leadership position within this organiza-
Having a network of people to mentor you is crucial, regard-
tion. Before long, I had a statewide role that allowed me to
less of where you are in your career. The more senior you become,
travel and speak to women’s groups. This is probably where I
the less likely you will receive candid feedback or advice. Nurture
first coined the phrase I use today: “Insert yourself where you
your contacts. Meet periodically with them, even if it is just to
add value.” In other words, find a place where you can show
check in. You then will find that when you need advice or counsel,
what you know and learn from others.
those people will be there to support you.
Now, as I head to work each morning with my own briefcase

in hand, it is a physical reminder of my father’s work ethic. I also
COMPANY: Wachovia Corporation carry with me each day the knowledge that I belong to a team. No
HEADQUARTERS: Charlotte, North Carolina matter how senior I become in an organization, that team is count-
WEB SITE: www.wachovia.com ing on me to work to achieve the common goal. I also know that I
BUSINESS: Financial services need to give back, add value where it matters most and build to
2006 REVENUES: $29.9 billion “feed” my network. It is a lot to carry, both physically and psycho-
EMPLOYEES: 108,238 logically. But it also is worthwhile and rewarding.
PDJ
“Rewarding different contributions

encourages diversity of thinking, which
benefits the company in the end.”
Carol Ann Petren

N U T T E R M c C L E N N E N & F I S H , LCLIP
GN/ A
C RCEO
W RP
NOER
T AT
WO IO
RNK
T hroughout my 20-year career, I have recognized the impor-

tance of encouraging the open and honest exchange of ideas
TITLE:Executive Vice President and General Counsel of
CIGNA Corporation
from people at all levels of the workplace. The ideal work team EDUCATION: BA, Boston College; JD and LLM, University
of Missouri
brings a variety of perspectives to the table. Encouraging diver-
FIRST JOB: Jackson County Prosecutor, Kansas City,
sity of thought enables people to engage constructively in Missouri
achieving the goals of the organization and leads to the best READING: Blink: The Power of Thinking Without Thinking, by
decisions for the business. Malcolm Gladwell
The years that I spent as a partner in a law firm gave me PHILOSOPHY: Surround yourself with people of outstanding
talent, impeccable judgment and a good sense of fairness—
exposure to the importance of working collaboratively within then give them the freedom to excel and challenge them to
a team that held diverse perspectives. As I moved from firm their highest potential.
practice to general counsel in major corporations, I experi- FAMILY: Husband, three stepdaughters and many wonderful
enced first-hand the value of surrounding myself with people relatives
who are better and brighter than I am, and letting them do INTERESTS: Golf, travel, reading and keeping fit
their jobs. Leaders cannot possibly know or become directly FAVORITE CHARITY: Equal Justice Works
involved in all of the issues and must rely on their team.

The need to recognize my associates’ varying skills and
capabilities has been a constant in my career. People add value Organizations are learning to respect individual perspectives
to their organizations in different ways, and the key to a suc- regardless of gender and, in turn, are creating advancement
cessful legal department is to draw upon everyone’s strengths. opportunities for top talent. Companies are becoming more will-
It is often tempting to use a standard measurement in evaluat- ing to accommodate the conflicts that many women face in
ing the workforce; but with that approach, it would be easy to balancing the demands of work and family. One bit of advice
overlook individuals who add a unique set of skills or expert- I offer all women, and follow myself, is to make time to take care
ise to the team. Rewarding different contributions encourages of personal priorities and recharge your batteries—not only for
diversity of thinking, which benefits the company in the end. your own health and well-being but to remain productive and
make the best contributions to your professions. It is often easier
said than done, but it is truly important to spend quality time with
COMPANY: CIGNA Corporation family and friends and to do things that you enjoy completely away
HEADQUARTERS: Philadelphia, Pennsylvania from the work environment.
WEB SITE: www.cigna.com
BUSINESS: Health and related employee benefits
EMPLOYEES: 27,000
PDJ
“Find a company whose products

and people you can truly relate to
and enjoy.”
Melissa Plaisance
N U T T E R M c C L E N N E N & F I S H , L L P / C RS
EWAFE
NWAY
ETWO
INRC
K
I knew early on that I wanted to go to college, pursue a career

and be in a position to support myself, and eventually, my
TITLE: Senior Vice President, Finance and Investor Relations
EDUCATION: BSBA, business administration, Bucknell
University; MBA, UCLA Anderson School of Management
family. In school I really enjoyed math and science, and while
FIRST JOB: Post Undergrad—corporate banker, Bankers
I seriously thought about becoming a doctor, I realized that Trust Company
was a long road to follow, and I needed to support myself a lot READING: Tough Choices: A Memoir, by Carly Fiorina;
Two Little Girl's in Blue, by Mary Higgins Clark; and
sooner than I could by going to medical school. I love Harry Potter books!
PHILOSOPHY: Find a company whose business and people
My earliest employment opportunities were as a babysit- you truly can relate to and enjoy; learn, grow, contribute and
ter, a camp counselor, a cashier at Burger King, and as a hotel help develop people; keep some balance in your life.
clerk; all of which required interaction with people, which I FAMILY: Married 20 years; daughter, 16, and a son, 12
INTERESTS: Major sports fan (youth, college and
thoroughly enjoyed. My interest in the corporate world was professional), travel with family, aerobics, recreational softball,
developed as I observed my mother, who worked as a secretary community service
at a large consumer products company, and my best friend's FAVORITE CHARITIES: Education-related and cancer
research charities
father, who was a top corporate executive with a manufactur-
ing firm. I began to understand that it took teamwork to
accomplish goals in a corporation, and since I was good with I was fortunate to begin my career in banking, where I learned
numbers and enjoyed developing relationships with people, it about companies in different industries, and found that my
seemed financial management would be a good fit for me. favorite was food retailing. Later I joined Safeway Inc. handling
investor relations. I was later given opportunities to manage the
My advice to women entering the corporate world is to
public affairs and treasury departments, and to get involved in
find a company whose products and people you can truly
strategic development. I have worked with some wonderful people
relate to and enjoy. Build strong relationships inside and out-
who have taught me so much through the years, and for that I am
side the company, and constantly find ways to learn, grow and
truly grateful.
contribute more to the success of the company.
It has also been very helpful that I work for a company that
values diversity, and has provided opportunities for women. Today,
COMPANY: Safeway Inc. Safeway has a terrific women’s network that provides a forum for
HEADQUARTERS: Pleasanton, California women to hear from speakers, share concerns and interact in infor-
WEB SITE: www.safeway.com
mal settings. Developing future leaders is a focused effort at
BUSINESS: Food retail
Safeway today, and I plan to do my part in ensuring a strong
EMPLOYEES: 207,000 leadership for years to come.
PDJ
We Welcome
the World!
The rich cultural mix of the communities we serve
is constantly changing. We have always responded
positively to these neighborhood shifts.
Our diversity programs ensure opportunities for people

from every background to work together and pursue
their potential.
The Safeway community of employees, customers

and vendors represents a true global spectrum.
And as the world keeps changing, so will we.

Our doors, as always, remain wide open.
For more information

visit www.safeway.com
“Good leaders translate theory

into action.”
Susan Margaret Ponce

N U T T E R M c C L E N N E N & F I S H , L L P / C RH
EWALL
NIE
BTUW
ROTO
RNK
W ith responsibility for 31 lawyers in 14 offices, I focus on the

key areas of employee management, leadership and develop-
TITLE: Senior Vice President, Commercial Law
EDUCATION: University of London, Queen Mary and
Westfield College, LLM, 1990, with Merit; University of Texas
ment. Early in my career, I observed many attributes of good School of Law, JD, 1988, with Honors; University of Texas at
and bad leaders. I learned that my impact on the organization Arlington, BA, 1985 with High Honors
is only as great as the impact I have on those who work for me FIRST JOB: Receptionist in college career counseling office
and with me. READING: It's OK to Be the Boss, by Bruce Tulgan;
The Land of Lincoln, by Andrew Ferguson; finished reading
My observations on leadership can be distilled to the Anna Karenina, by Leo Tolstoy; and The Hundred Secret
Senses, by Amy Tan
following: Good leaders are able to weigh all the information
PHILOSOPHY: If at the end of your life you can say that you
at hand, make informed decisions and take the risk that made some small difference because of what you did and
who you were, that you never stopped learning new things,
they might be wrong, without regard for personal conse-
and that the people who were important to you knew it, you
quences. Good leaders translate theory into action. It’s nice will have been successful.
to discuss great ideas and make detailed plans, but successful FAMILY: My two cats/roommates, Willoughby and
Bartholomew; my parents, two brothers and two sisters and
leaders know how to execute those plans. Whether they do the their families; and a family of dear friends who span a lifetime
work themselves or put the right people in place to get the and are spread out from Texas to Australia
job done, good leaders are willing to work to make their INTERESTS: Reading, dancing, travel, jigsaw puzzles,
movies, learning to play golf
visions reality.
FAVORITE CHARITY: The Nature Conservancy
Good leaders can communicate both the good news
and the bad. Effective communication involves more than
good public-speaking skills. It calls for the ability to Good leaders adopt different styles in the way they deal with
deliver a message that other can truly hear, understand and others. One size does not fit all. An attitude of, “Well, that’s just
act on. The worse the news, the more critical the messenger’s the way I am,” only makes conflict inevitable. Learn what makes
role becomes. others tick.
Good leaders take care of their shoes. It may sound silly, but it
goes back to my childhood when on Sunday nights I would watch
my father pull out his shoeshine kit to ready his wingtips for the
COMPANY: Halliburton
workweek. Those sessions taught me that attention to your appear-
HEADQUARTERS: Houston, Texas, and Dubai, United
Arab Emirates ance leads to the inward feeling and the outward projection of con-
WEB SITE: www.halliburton.com fidence. More importantly, I learned that people who take care of
BUSINESS: Energy services the small things can be counted on to take care of the big things.
2006 REVENUES: $22.5 billion And leadership is a big thing.
EMPLOYEES: 45,000
PDJ
“I view mentoring as one of my most

important responsibilities.”
Carol M. Pottenger
N U T T E R M c C L E N N E N & F I S H , LU
LNPIT
/ ECDR E
SWTAT
NEES
TWNO
AVRY
K
W hen I was commissioned as an ensign in the U.S. Navy in

1977, I could not serve aboard ships or fly aircraft. That was
TITLE: Rear Admiral; Commander, Amphibious Force,
U.S. 7th Fleet
considered combat duty, and women were not permitted EDUCATION: BA in history and PhD honoris causa in social
sciences, Purdue University.
assignment to such duty.
FIRST JOB: Engineering division officer, USS Yosemite
Now, 30 years later, I am the first female commander of a (AD 19)
Combat Strike Group Forward deployed in Sasebo and READING: Cobra II: The Inside Story of the Invasion and
Okinawa, Japan. I am responsible for the operations of eight Occupation of Iraq, by Michael R. Gordon and Bernard E.
Trainor; A Peace to End All Peace: Creating the Modern Middle
ships and a range of exercises with nations in the Pacific the-
East, 1914-1922, by David Fromkin
ater. I also have been the commanding officer of two ships and
PHILOSOPHY/LEGACY: If you work hard, seek self-
held several commands ashore. These achievements were only improvement and ensure that those who work for you have
possible because the Navy understands that every sailor has the the opportunity to develop, the rest will take care of itself.
potential to excel; and the Navy gives each sailor—as it gave FAMILY: Husband, my best friend and supporter
me—the opportunity to prove it. INTERESTS: Spending precious downtime with family
and friends
I react very strongly to claims that the military’s
FAVORITE CHARITY: Any foundation dedicated to improving
integration has hurt readiness. Nothing could be further literacy around the world
from the truth. I am astounded daily at the quality and com-
mitment of our service members. They work as a team; they
ignore or mitigate obstacles that would crush most; and career goals, continually seeking improvement, and using patience
their race, color, religious creed and gender are transparent. and a sense of humor as important leadership tools taught me
These characteristics hold true for any business or profession much about how to succeed.
that wants to be an employer of choice and set the standard in In turn I have mentored hundreds of young men and women,
its industry. experiences at the foundation of my personal reward in service.
The mentors I have had throughout my career are among I view mentoring as one of my most important responsibilities.
the finest citizens of our nation. Their examples of setting I try to convey the many positives that accrue from a service ethos,
whether someone is joining the military, the Peace Corps or a
community or national service-based organization. Service teaches
COMPANY: United States Navy young people about leadership, discipline and those in the world
HEADQUARTERS: Washington, D.C. who are less fortunate. Service teaches them how to invest in their
WEBSITE: www.navy.mil
future and their families’ futures and to mentor others to do the
BUSINESS: National defense: maintain, train and equip
combat-ready naval forces capable of winning wars, deterring same. I believe service can reshape how young people decide to live
aggression and maintaining freedom of the seas their lives. It certainly did for me.
EMPLOYEES: 340,636 active duty sailors and 129,077
reserve sailors
PDJ
“Surround yourself with excellence.”
Paula A. Price
N U T T E R M c C L E N N E NC&
V SF IC
SAHR
, E
LML PA /R K
C RCEO
W RP
NOER
T AT
WO IO
RNK
B e open and receptive. I’ve tried hard not to overplan my

career and to be open and receptive to new opportunities. I
TITLE: Senior Vice President, Controller and Chief Accounting
Officer, CVS Caremark Corporation
have many varied interests, and these are reflected in my pro- EDUCATION: Bachelor’s degree in accounting, DePaul
University; MBA in finance and strategy, University of Chicago
fessional and personal life. I thrive in environments where the
FIRST JOB: Clerical intern at Liquid Carbonic Corp.
challenges are greatest, so I often have sought out projects or in Chicago
roles that others shy away from. Succeeding in these roles has READING: Opening Day: The Story of Jackie Robinson’s First
allowed me to earn credibility and broadened my career Season, by Jonathan Eig; The New Leaders: Transforming the
Art of Leadership into the Science of Results, by Daniel
options. Being open to taking calculated risks has resulted in
Goleman, Richard Boyatzis and Annie McKee
an exciting career journey that has crossed disciplines, indus-
PHILOSPHY: Give a hand up!
tries, states and oceans.
FAMILY: Michael, husband of 21 years, and Tyler, 6
Get grounded and be resilient. I have learned through gar-
INTERESTS: Painting, gardening, traveling with family
dening that roots make all the difference. It’s important to be and friends
steadfast and consistent in your basic beliefs, values and prin- FAVORITE CHARITIES: Pact, An Adoption Alliance;
ciples, and to nourish them often. Career journeys involve pit- Alzheimer’s Association; American Cancer Society; CVS All
Kids Can, focused on children with disabilities
falls and setbacks that can blow you away like a bush in a storm
if you don’t have deep, strong roots. If your roots are strong
and your values are intact, your resiliency will allow you to
stand tall and stay the course. develop, reward and promote them so that they and I could
Surround yourself with excellence. Early on in my career continue to flourish. If you do what you love and surround your-
as a manager, I began incorporating “develop great people” self with excellent people who love to do the same thing, you can’t
into my annual goals, and I’ve kept it there ever since. Once I help but excel.
saw how much I could accomplish by working through others, Give a hand up. I’ve been blessed with a lot of mentors. Some
I made it a point to identify people with top raw talent and to have looked like me; others have not. Some have served as career
coaches; others as life coaches. I have found mentors among my
COMPANY: CVS Caremark Corporation work colleagues, physicians, family and friends. I haven’t called
HEADQUARTERS: Woonsocket, Rhode Island them all mentors, but I’ve recognized them by their grounded wis-
WEB SITE: www.cvs.com dom, sage counsel and helpful deeds. In turn, I have strived to be
BUSINESS: The nation's premier integrated pharmacy just as generous with my time and to offer others a willing ear,
services provider
INDUSTRY RANKING: America’s largest retail pharmacy
sound advice and, whenever possible, an unwavering hand up the
(most number of stores), No. 2 in sales corporate ladder. There’s nothing better!
2006 REVENUES: $80.6 billion, CVS Corp. and Caremark Rx
combined; $44 billion, CVS Corp. pre-merger
EMPLOYEES: 180,000
PDJ
“Stay true to yourself.”
DeDe Priest
N U T T E R M c C L E N N E N & F I S H , L L P / C R E WWA
N ELT-W
MOAR K
T
A wise man once said, “A mentor is someone whose hindsight

can become your foresight.” I consider myself blessed to have
TITLE:Senior Vice President and General
Merchandising Manager
received invaluable mentoring from many strong leaders and EDUCATION: BBA in marketing, Ohio University
FIRST JOB: Brand assistant on Shasta beverages and Capri
family members. My career has afforded me incredible access
Sun brands at the Shasta Beverage Co. in Hayward, Calif.
to some of the world’s best business leaders. Because of this,
READING: Revolt in the Boardroom: The New Rules of
I do not have a sole mentor, but many. These days, as I work Power in Corporate America, by Alan Murray; favorite books:
with young rising stars, I try to pass on several pieces of advice Clicking, by Faith Popcorn; Good to Great, by Jim Collins
that shaped my career. PHILOSOPHY/LEGACY: Most business challenges and
rewards are completely within our control and influence.
Forget that you’re female. Over the span of my career, I’ve
Nothing can stop you from conquering success if you know
seen more and more women progress up the ladder and earn a where you want to go.
seat at the executive table. The female leaders of previous gen- FAMILY: One four-legged baby, Murphy
erations made this possible by deservedly earning their seats. INTERESTS: Food, entertaining and hiking
My advice? Whether you’re male or female, simply work hard, FAVORITE CHARITY: Any group that caters to women
make big results happen, and you will be noticed. dealing with hardships, such as the Single Parent Scholarship
Fund of Benton County, Ark.
Love what you do. If you have passion for your job,
then the best of what you have to offer will be apparent in
all you do.
Stay true to yourself. Never compromise your values Focus on winning today. Too often young professionals are
for anyone. Have courage to stand up for what you know focused on the next position. You create your own success, so make
to be right. If you do not let fear manage your actions, you will it a priority to win today. If you achieve success in your current job,
thrive. people will rally behind you, and you will grow.
Develop strong networks. Surround yourself with the best and
the brightest. Don’t restrict yourself to relationships with leaders in
your area of expertise. Get outside the box and interact with lots of
COMPANY: Wal-Mart
groups. You never know what opportunities might arise from new
HEADQUARTERS: Bentonville, Arkansas
and different relationships.
WEBSITE: www.walmart.com, www.walmartfacts.com
Finally, as you grow in your career, make it a point to share
BUSINESS: Retail
what you’ve learned. It feels great to see others achieve their
RANKING: Wal-Mart this year reclaimed its spot at the
highest potential and know that you have played a small part in
top of the Fortune 500 list that growth.
EMPLOYEES: 1.3 million in the United States,
1.9 million worldwide
PDJ
“I would not be where I am today

without the mentors who guided me.”
Helen P. Pudlin
NUTTER M
TcHC
E LP
EN C
N EFN
I N&
ANFC
I SI H
A ,L LSLEPR/V C
I CREESWG N
REOTUW
POIN
RCK
I attribute my success, in large part, to past and current

mentors. As a leader, I believe it is my responsibility to
TITLE: Senior Vice President and General Counsel
EDUCATION: BA, MS in education, JD, University of
mentor others. Pennsylvania
After graduating from law school in 1974, I joined a large FIRST JOB: Camp counselor
Philadelphia law firm. There, one of the very few female READING: Team of Rivals: The Political Genius of Abraham
Lincoln, by Doris Kearns Goodwin.
lawyers at the firm became my first mentor. When she saw me
PHILOSOPHY: As leaders, we have the responsibility to set
carrying my files home in a shopping bag, she told me to buy a tone for integrity, high ethical standards and professional
a briefcase. She taught me how to dress and how to be com- excellence; mentor others and give them opportunities for
development and recognition; foster a diverse workplace; and
fortable in a male environment. serve our communities. It also is important to continue to learn
Other senior lawyers in the firm also became mentors. and grow and to have fun.
They taught me how to be an advocate and gave me challeng- FAMILY: Husband, David Pudlin, attorney; son Alex Pudlin,
ing and high-profile assignments. They gave me client respon- 25, graduate of Brown University, currently works for a
production company; daughter Julia Pudlin, 22, graduate of
sibilities and helped me to become a partner. Yale University, currently works for the Department of Justice
I continue to have mentors at work and in professional and will begin a JD program at the University of Pennsylvania
in August
organizations to this day. I joined PNC in 1989. Since that
INTERESTS: Jogging, watching movies and traveling
time, I have had many opportunities to mentor employees
FAVORITE CHARITY: The Wistar Institute, a nonprofit
at several levels of the organization. Four years ago, I served biomedical research institute for which I am co-vice chair
as a formal mentor and sponsor for an African-American of the board of directors
Employee Resource Group at PNC. Although I was different
from the group’s members, I had the opportunity to facilitate
conversation and networking, and we all learned a great deal Mentoring has many facets. Mentors can give critical feed-
from each other. The group’s diversity was one of its strengths. back, trumpet the achievements of others and open doors for the
Because we came from varied backgrounds, we provided dif- people they mentor. Mentors can guide people through political
ferent perspectives that ultimately led to recommendations to minefields, coach people on building cooperative relationships and
improve our company. counsel them on balancing career and family. Mentors also can
teach people that it is OK to take reasonable professional risks and
to fail and learn lessons through these efforts.
As my experiences show, good mentors can be very different
from you, and successful mentoring can be informal or formal.
COMPANY: The PNC Financial Services Group Inc.
Mentoring is one of a leader’s most important roles. I would not be
HEADQUARTERS: Pittsburgh, Pennsylvania where I am today without mentors who guided me, looked out for
WEB SITE: www.pnc.com me, challenged me and gave me opportunities. Similarly, one of my
2006 REVENUES: $10.9 billion greatest professional rewards has been watching people whom I
EMPLOYEES: 27,500 have mentored move up in their careers and achieve great things.
PDJ
With women leaders
like you, we’re all
in Good Hands®.
Allstate congratulates the senior executive business women who

were recognized as “Women Worth Watching” and applauds
their unique and personal contributions and achievements.
TO LEARN ABOUT CAREER OPPORTUNITIES FOR WOMEN AT ALLSTATE,

VISIT US AT WWW.ALLSTATE.JOBS
“Good Hands” is a registered service mark of Allstate Insurance Company. ©2007 Allstate Insurance Company, Northbrook, IL
“Opportunities present themselves when

we do our best.”
Rebecca Ranninger
N U T T E R M c C L E N N E N & F IS
SYHM
, LALN
PT/E C RCEO
W RP
NOER
T AT
WO IO
RNK
S uccess in any career field comes from demonstrating passion.

Far too often, we hope for prestigious titles, promotions or
TITLE: Executive Vice President and Chief Human
Resources Officer
recognition that will place us in positions of power or leader- EDUCATION: JD, Stanford University; bachelor’s degree in
jurisprudence, Oxford University; and bachelor’s degree magna
ship. In reality, our ability to make a significant and valuable cum laude, Harvard University; Human Resources Executive
contribution to any community or organization is made possi- Program, Graduate School of Business, Stanford University;
and the Stanford Directors College, Stanford Law School.
ble through the dedication and passion we demonstrate, not a
FIRST JOB: Bartending parties
fancy title or a corner office. Opportunities present themselves
READING: Freakonomics, by Steven D. Leavitt and Stephen J.
when we do our best and, most of all, when we truly enjoy Dubner; The Power of a Positive No, by William Ury
what we do. PHILOSOPHY: Leadership is the art of getting people to want
to do what you want them to do.
PURSUE YOUR PASSION
FAMILY: Married, two daughters
The true path to success presents itself when you’re doing
INTERESTS: Animals, especially cats
something you’re passionate about. Don’t be afraid to change
FAVORITE CHARITY: The Humane Society
career paths if you find yourself disinterested or lacking enthu-
siasm. Life rarely works out the way you plan. Often it takes
learning what you don’t like before finding the right fit.
I attended law school because I loved figuring out prob- BUILD RELATIONSHIPS OF TRUST
lems and putting them into a coherent story. However, You will encounter many different personalities in a corporate envi-
I disliked spending hours arguing on the phone or in a court- ronment. To progress, it is imperative that you learn to work with
room. When I had an opportunity to change career paths and all of them and to recognize that your competition is not within
lead human resources, I was hesitant to make the transition. As the organization. You must discover ways to work effectively with
a result of this change, however, I found a career that has pro- colleagues through open communication.
vided me with a sense of satisfaction, and my enthusiasm has
REMAIN EMOTIONALLY DETACHED
guided me the rest of the way.
Finally, you should never allow yourself to become so emotionally
involved in what takes place at work that sentiments cloud your
COMPANY: Symantec Corporation judgment. Keeping a degree of separation between your own con-
HEADQUARTERS: Cupertino, California cept of self-worth, your job and what’s important will allow you to
WEB SITE: www.symantec.com maintain proper perspective when difficult decisions arise. At the
BUSINESS: Symantec is a global leader in infrastructure soft- end of the day it’s business, not family.
ware, enabling businesses and consumers to have confidence
in a connected world. The company helps customers protect
their infrastructure, information and interactions by delivering
software and services that address risks to security, availabili-
ty, compliance and performance.
FY 2007 REVENUES: $5.25 billion
EMPLOYEES: 17,500 employees in 40 countries
PDJ
“Success comes from knowing

that you are doing what you love.”
Teckla Rhoads
NUTTER McCLENNEN & FISH, LLP G
/ ECNREERW
A LNM
E TOW
TORK
S
W omen have many opportunities for growth and success in

today’s business community. We have unique talents, attitudes
TITLE: Director, Industrial Design & North America
Design Operations
EDUCATION: BA, College for Creative Studies,
and skills that allow us to make a positive effect in all areas of Detroit, Michigan
business. Even in areas traditionally considered male-dominat- FIRST JOB: Graphic Designer for Wilson Design, a package
ed territory, women can make significant contributions and design firm
change the way business is done. READING: Blink, by Malcolm Gladwell
PHILOSOPHY: To know at the end of every day that I gave it
Success is measured differently for each individual. It is my best, and that I am making a positive difference for others
important to understand what motivates you, what makes you FAMILY: Husband, Michael and dog, Caesar
happy and what legacy you want to leave in your professional INTERESTS: Needle arts, reading, entertaining,
charitable activities
and personal lives. There are a few tenets that I share with
FAVORITE CHARITIES: Leukemia & Lymphoma Society,
those who ask what motivates me. Scleroderma Foundation
DISCOVER YOUR PASSION. From an early age I knew that

I wanted to follow a creative path. I was fortunate to have par-
be successful or merely tread water until the next change comes
ents and teachers who recognized my talents and gave me the
along. Some of my greatest achievements have come about in the
encouragement to explore my passion for design. I enjoy my
most unexpected and unplanned ways. I am grateful for the chal-
job, and appreciate all the experiences and opportunities that
lenges and believe that they have made me a more grounded leader
it has provided me. Success comes from knowing that
and given me perspective that I would otherwise not have found.
you are doing what you love, with people that you value,
and making a difference not only in the work but for the BUILD YOUR NETWORK. We are only as good as the people with
greater enterprise. which we surround ourselves. It is important to find caring men-
tors, trusted colleagues and good friends to support and guide us
EMBRACE CHANGE. We are all confronted with changing situ-
through the journey. Success comes from building and nurturing
ations, job assignments and business climates. The choices we
relationships, working together to achieve common goals.
make in responding to these changes dictate whether we will
GIVE BACK. The responsibility of success is to invest yourself in the
community and to make a difference. Everyone can make a differ-
COMPANY: General Motors ence, whether it is mentoring a colleague, volunteering for a char-
HEADQUARTERS: Detroit, Michigan itable group, or raising funds for a worthy cause. You will find
WEB SITE: www.gm.com yourself learning from others, making important connections and
BUSINESS: Automotive design operations gaining new perspectives that will help you grow in your profession
2006 REVENUES: $207.34 billion and as a leader.
EMPLOYEES: 284,000
PDJ
“Identify and stay true to your core values.”
Nicole Ringenberg
NUTTER McCLENNEN & FISH, LLP / CREWMN
OENTSW
AONR
TOK
B ecoming a successful leader requires a commitment to core

values. Attention to your personal core values can help you
TITLE: Vice President of Finance
EDUCATION: BS in French, University of Michigan, Masters
make decisions, fulfill responsibilities and focus on what is in International Business, University of South Carolina
important to you. FIRST JOB: Working in an ice cream shop

READING: What Got You Here Won’t Get You There, by
I encourage emerging leaders to identify and stay true to Marshal Goldsmith
their core values, which are the foundation for achieving your PHILOSOPHY: Whatever you choose to do, do it with
goals. Below are some of the guiding principles that have passion, commitment and integrity and, above all, do it with
respect for others.
helped me along the way.
INTERESTS: Spending time with family and traveling abroad
SET AN EXAMPLE. Approach each job with standards for FAVORITE CHARITY: I am on the board of directors of the
yourself. This is integral to success. As you do less and lead Young Women’s Christian Association (YWCA)
more, hold tight to quality and integrity through actions, not

just words.
LEVERAGE SELF-AWARENESS. There is nothing more powerful choices that brought me there. We can’t always control the cir-
than understanding and acknowledging your strengths and cumstances of our lives, but we can make choices that help meet
weaknesses. Apply your strengths in all situations. Seek our need for balance.
out people who are strong in your weak areas so you can learn
TAKE RISKS. I have taken jobs that colleagues told me not to take
from them.
and taken on roles that I thought I could never do. Have I been
BE YOURSELF. Early in my career I found myself trying to scared and worried I would fail? Yes! But the rewards have been
emulate others whom I admired. Once I realized that I need- greater because I am willing to step out of my comfort zone.
ed to learn from these great leaders, not be them, I became
BE RESPECTFUL OF OTHERS. Whether it is a daily encounter or a
more confident in relying on my own expertise and instinct.
major decision impacting many, be respectful of others. My success
MAKE THE RIGHT CHOICES FOR YOU. As my career grew, so increasingly relies on mentors, peers, team members and networks.
did my family. One day I woke up overwhelmed with the In addition, my decisions affect more and more people.
weight of so many responsibilities until I realized it was my Respecting others, their values and culture is key to success.
Writing this essay has given me reason to reflect on my career
COMPANY: Monsanto and what I think has helped me along my path. As I continue my
HEADQUARTERS: St. Louis, Missouri journey, these guiding principles will continue to be my compass.
WEB SITE: www.monsanto.com
BUSINESS: Agriculture
EMPLOYEES: 17,000 (regular) 4,300 (seasonal)
PDJ
“You can be whatever you want to be.”
Lorie-Ann Roxburgh
N U T T E R M c C LV
EONL
NKESNWA
& G
F IESNH ,OL
FLA
PM/ ECRRI E
CWA /NC
ETAW
NAOD
RAK
M y first two mentors, my mother and father, taught me to

believe that I could be anything I wanted to be. My first job
TITLE: Corporate Controller
EDUCATION: Birchmount Collegiate Institute
taught me the importance of that belief. FIRST JOB: Payroll clerk
READING: Customer Satisfaction Is Worthless, Customer
I had been working for a company as a payroll clerk for a Loyalty Is Priceless, by Jeffrey Gitomer
little over a year when the corporate office posted a position for PHILOSOPHY: You can do anything you want to do.
an accounts receivable collector. Enthused, I applied. When a FAMILY: Husband, Ian; and dog
helpful senior co-worker found out, he said to me, “You will INTERESTS: Boating, golf, family
only set yourself up for disappointment. You only have one FAVORITE CHARITY: American Cancer Society
year of experience.”
I was deflated. When I arrived home that night and told
my parents what had happened, they said, “You can be what- Many opportunities have presented themselves to me in
ever you want to be.” my career at Volkswagen, and I took each one as it came, partici-
pating in several high-potential programs such as Volkswagen
Sure enough, I became the accounts receivable collector
Global Junior Executive Program, Restructuring Committees,
and was given additional responsibility only six months later.
Leadership Development Program and Cost Transparency Leaders,
Over the course of my career, positive leaders have sur- to name a few.
rounded me, and I observed their accomplishments and
When mentoring future leaders I use the six points of success
failures. One special mentor told me, “No question is a
to advise them:
stupid one. Be persistent. Always be yourself. Don’t worry
about what others think. If your question helps you learn or 1. Make things happen rather than let things happen to you.
understand something you need to get the job done, then 2. Surround yourself with positive influencers who can be meas-
go for it.” ured not only by their words, but also by their actions.
3. Share your experiences with others and remain open-minded to
Every group has that annoying person, the one that asks a their circumstances.
million questions. I am that person. 4. Set high goals for yourself.
5. Make decisions based on what is right, rather than who
is right.
6. Listen to others’ points of view in the way you want others to
listen to yours.
COMPANY: Volkswagen of America / Canada
HEADQUARTERS: Auburn Hills, Michigan In closing, I believe it is important to help others achieve per-
WEBSITE: www.vw.com sonal success by encouraging them to believe in themselves and
BUSINESS: Automotive their ideas, learn from setbacks and face their fears. After all, you
2006 REVENUES: $10 billion can be whatever you want to be.
EMPLOYEES: 1,437
PDJ
“Treat others as you would want

to be treated.”
Aurora M. Rubin
N U T T E R M c C L E N N E N &D F
EILSOHI ,T T
LEL P&/ TCORUEC
W HE
NEUTSW
A OLR
LPK
T hirty-eight years ago, I arrived in New York City armed with

an immigrant’s visa, a college education and work experience
TITLE: Chief Global Ethics Officer and Managing Partner,
Global Risk
at a professional services firm in the Philippines. A month after EDUCATION: BS in business administration cum laude,
University of the Philippines
my arrival, I accepted a position with Haskins & Sells, which
FIRST JOB: Research and training specialist for SGV & Co.
later become Deloitte & Touche.
READING: A number of fiction novels by writers Julie
Imagine being an immigrant Asian woman in a male- Garwood and Jonathan Kellerman
dominated profession at a time when there were no women PHILOSOPHY: Know what’s important to you
and be guided accordingly. Treat others as you would like to
partners across the profession or any female leaders within our be treated. Put things in perspective, and don’t forget to smell
clients’ organizations. Back then, visible women role models the roses.
did not exist anywhere in corporate America. Overcoming the FAMILY: Husband, Mel; daughter, Joanna, 28; son, Paul, 21
odds meant establishing an early mentoring relationship. INTERESTS: Theater, traveling, reading and
collecting miniatures
I was fortunate to have had an enlightened manager who FAVORITE CHARITIES: The Center for Asian Pacific
took an interest in my career and served as my mentor. I American Women, United Way and others
remember him saying, “You must be good, with all the strikes
against you.” Instead of taking offense, I welcomed his candor,
direction and advice. He took me under his wing and recom- • Be organized and learn to prioritize. Learn how to get things
mended me for engagements that broadened my skill set. He done effectively and efficiently, despite time constraints.
even “talked me up” to partners across the organization. His • Don’t stop learning. Education is a lifelong pursuit.
support was especially valuable to my career advancement
• Seek help, not answers. Consulting others, especially those with
because I was raised to let my work and accomplishments differing viewpoints, is a sign of strength.
speak for themselves.
• Treat others as you would want to be treated. If you can only
Over the years, I’ve learned a number of life lessons and good remember one piece of advice, remember this.
advice, namely:
The year I made partner at Deloitte, I was only the second
• Know and be true to yourself. Hold true to your values. woman in auditing admitted into the firm’s partnership and the
They define and ground you, and they let you sleep well first Asian woman partner among the Big 8 in the United States.
at night.
Back then, women made up less than 1 percent of the total part-
nerships within the Big 8. Today, I am pleased to say that I am a
COMPANY: Deloitte & Touche USA LLP part of an organization that leads the profession, with women mak-
HEADQUARTERS: New York, New York ing up about 20 percent of the partnership. Now that is progress.
WEB SITE: www.deloitte.com
BUSINESS: Professional services
EMPLOYEES: 37,118
PDJ
There’s a place where everyone
is welcome. Where everyone is
treated the same. Boeing strongly
supports the never-ending mission
to ensure that every workplace is
that welcome place.

“Help someone along the way

without being asked.”
Deborah Schloss
SEOTDW
EXOH
ROK
T he skills you bring to the table include more than those

derived from work. Real-life experiences with parents, grand-
TITLE: Senior Vice President, Operations
EDUCATION: BA in human biology, Stanford University; MA
parents, siblings, friends and colleagues provide much of the in science, University of the Incarnate Word
fabric for who you become as an adult. FIRST JOB: Dietitian

READING: Thirteen Moons, by Charles Frazier
Growing up with my nine brothers and sisters taught me
PHILOSOPHY: Every day is a gift. Use each day as an
negotiation skills I couldn’t have learned in a classroom. opportunity to make a difference in the lives of others.
Independence and self-sufficiency are traits I learned from my FAMILY: Married to Howard for 20 years; one son, 14; one
mother. Working hard for things that matter and celebrating daughter, 10; nine brothers and sisters
life come from my father. My faith and spirituality remind me INTERESTS: Horseback riding, hiking and family
to treat each day as if it were my last and to make a difference FAVORITE CHARITIES: American Cancer Society, American
in the lives of those I serve. Leukemia Society
Learn to be a great listener. Some of the best friends,

spouses and leaders are those with great listening skills.
We all make mistakes. Embrace the human element of the reward and recognize accomplishments. Study how they use their
job. Learn from your mistakes to become a better person, natural strengths to work smarter, not necessarily harder.
leader or parent. Know your weaknesses and work to improve Know and understand your strengths. Ask for feedback from
them; ignoring them will only make them greater liabilities those who know you at home and at work. Research shows that
down the road. leaders who instinctively have the strengths required for their par-
Observe. Watch those leaders who demonstrate the attrib- ticular position are those who not only excel, but also enjoy their
utes you want to develop. See how they interact and commu- work and have a passion for it.
nicate with other people in different situations, how they Find a profession or job that has meaning and purpose for
you. With this will come the passion and commitment sought in
great leaders.
COMPANY: Sodexho
HEADQUARTERS: Gaithersburg, Maryland Help someone along the way without being asked. We all have
WEB SITE: www.SodexhoUSA.com needed help at one time or another. With the right tools and infor-
BUSINESS: Sodexho is the leading provider of outsourced mation, leaders can foster independence and remove barriers
food and facilities management services in North America. for others. People have unlimited potential to learn and develop.
Sodexho serves more than 6,000 corporations, schools, hospi-
tals, health care facilities and college campuses. Additionally, Help others achieve their potential and become valuable leaders
Sodexho is the official food service provider for the United and resources.
States Marine Corps.
EMPLOYEES: 110,000
PDJ
© 2007 Verizon. All Rights Reserved.
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We believe there’s a strong connection between personal success and professional success.
Fostering a workplace that embraces diversity, inspires innovation and provides the tools for
success has positioned us as a leader in communications, entertainment and technology.
To learn more, visit verizon.com/about
Verizon and its business units – Verizon Wireless, Verizon Telecom

and Verizon Business – are honored to be recognized by
Diversity Journal’s Women Worth Watching.
“Serving others is what matters most.”
Linda V. Schreiner
NUTTER McCLENNEN
ME&AFDI W
S HE,SLTLVA
P C
/ O
C RCEO
W RP
NOER
T AT
WO IO
RNK
“T o laugh often and much; to win the respect of intelligent peo-

ple… to appreciate beauty; to find the best in others; to leave
TITLE: Senior Vice President
EDUCATION: BA, University of Georgia; MEd,
the world a little better, whether by a healthy child, a garden University of Vermont
patch or a redeemed social condition; to know even one life FIRST JOB: Salesperson at a clothing store
has breathed easier because you have lived. This is the mean- READING: Know-How: The 8 Skills That Separate People
Who Perform From Those Who Don’t, by Ram Charan
ing of success.”
PHILOSOPHY: To treat others as I would like to
I keep this quote by Ralph Waldo Emerson near my desk be treated.
as a reminder to live my life by helping others to succeed. My FAMILY: Married 22 years to Serge; one daughter, 15
graduate training and subsequent first job were in career coun- INTERESTS: Golf, skiing, reading and fitness walking
seling. My primary focus is still on helping others think FAVORITE CHARITIES: My church and the United Way
through what they love to do and then helping them find a
way to do it. Through the years, I have been privileged to work
with many remarkable people in pursuit of noble personal and
Leadership was a natural part of our family life. I was expect-
organizational goals.
ed to do the harder right rather than the easier wrong and to watch
Growing up in a U.S. Army family, dedicated to “Duty, out for those less able. The golden rule was followed, and my sister
Honor, Country,” I learned that serving others is what matters and I were encouraged to do our best and to set our personal goals
most. In addition, I learned that teamwork, flexibility and the high. My parents constantly reinforced that we could do anything
ability to “bloom where you are planted” are essential qualities we chose to do and that we should not settle for anything less
of success. than our dreams. This strong foundation enabled me to move
confidently in the direction of my dreams and to help others do
the same.
COMPANY: MeadWestvaco Corporation
HEADQUARTERS: Richmond, Virginia
Along the way, I realized that being a learner is very important.
WEB SITE: www.meadwestvaco.com
Approach things with a beginner’s mind and ask questions for
understanding. In the end, each of us is accountable for our
BUSINESS: Packaging. MeadWestvaco is a global packaging
company that provides packaging solutions and products for thoughts, words and actions, so it is important to spend time
the food and beverage, media and entertainment, personal thinking, reflecting and then sharing our views with others.
care, home and garden, cosmetic and health care industries.
The company also has market-leading positions in its con- Helping others achieve their goals gives me the greatest pleas-
sumer and office products, specialty chemicals and specialty ure and sense of accomplishment. I am blessed to be supported by
papers businesses. MeadWestvaco, with operations in more
than 29 countries, has been selected for the Dow Jones a wonderful family who understands me and my motivation.
Sustainability Indexes and manages all of its forestlands in
In closing, I trust that each of you will follow your passion
accordance with internationally recognized forest certification
standards. and invest yourself completely in the pursuit of the noble goal of
2006 REVENUES: $6.5 billion your dreams.
PDJ
H E AT, P R E S S U R E A N D C O A L C A N W O R K T O G E T H E R
TO CREATE SOMETHING OF UNMATCHED STRENGTH.
A DIVERSE WORKFORCE CAN DO THE SAME.
At SRP, diversity is a value we strongly embrace. Founded over 100 years ago,
we have suppor ted an environment where people with different backgrounds, experiences and skills
come to define their futures. Today, we’re a leading public utility and we have our
employees, like Kelly J. Barr, to thank for it. A 15-year SRP veteran, Ms. Barr has
made countless contributions to SRP and her community. Her compassion towards the
community and leadership skills recently earned her the honor of being named one of the
Women Wor th Watching.™ Congratulations. Your accomplishments make all of us stronger.

“Demonstrating trust and empathy are

critical components of building strong
teams and influencing others.”
Kayla Shell
N U T T E R M c C L E N N E N & F I S H , L L P / C R E W NDEETLW
LOIN
RCK
“A ctions speak louder than words.” Most of us have heard that

phrase. I heard it from my parents and grandparents when I
TITLE: Legal Director
EDUCATION: BA, Hendrix College; JD, University of Tulsa
College of Law
was growing up in rural Arkansas on a farm that has been in
FIRST JOB: Arkansas Extension Service, summer
my family for three generations. My parents raised me to cotton scout
believe I could accomplish anything as long as I worked hard READING: Active Liberty, by Stephen Breyer, U.S. Supreme
and respected others. Those lessons in leadership have served Court Justice
me well throughout my career. The leaders I have respected PHILOSOPHY: Don’t be afraid to fail. Never stop learning.
Your team’s success is more important than your success.
most have been those who lead by example and “walk the Be present. Speaking up and taking a stand, even when
talk.” Thurmond Woodard, the former vice president of unpopular, is far more rewarding than staying silent and being
regretful. With a little courage and encouragement, we can all
Diversity at Dell, was that kind of a leader. make a difference.
Because Thurmond respected all people, he and I forged FAMILY: Randi, partner; 16-month-old son
a bond that gave me the courage to be an openly gay executive INTERESTS: Gardening, reading, rediscovering the world
through Ethan’s eyes
at Dell. His willingness to learn from me and my willingness
FAVORITE CHARITY: Atticus Circle
to trust him helped put Dell on the path to becoming a great
place to work for gay, lesbian, bisexual, and transgender
employees. It hasn’t happened overnight. Together we learned
that much can be accomplished around the controversial issue Demonstrating trust and empathy are critical components of
of respect and inclusion for GLBT employees by working building strong teams and influencing others, but when someone
within the system, sometimes slowly, and building consensus is gay and “in the closet,” trust and empathy are impossible to fully
to move forward. I assumed a broader role in the company and achieve. Knowing the people with whom you work, on a personal
became the Chair of the Executive Board of PRIDE, Dell’s as well as professional level, leads to greater understanding of
GLBT network group, so others would see an openly gay motivations, which in turn leads to more cohesive teams that
executive actively participating in the effort. achieve the best results.
Through my leadership roles, I have learned from others and

COMPANY: Dell Inc. others have learned from me. To be successful, in the workplace or
HEADQUARTERS: Round Rock, Texas
in the community, you have to set the right tone as a leader. When
WEB SITE: www.dell.com
you respect and trust others, through your actions not just through
BUSINESS: Technology and services
your words, you are rewarded time and time again.
EMPLOYEES: 88,100
PDJ
“Often it is hard to spot those that mentor us in

our careers since they come in various forms.”
Saumil Shukla
N UC
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D AT
LENED
N EEN
D I&
SOFN
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C ,O L
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TWYO
ORK
I credit my success to being fortunate to have worked for and

having been challenged by highly successful and well respect-
TITLE: General Manager, Steam Distribution
FIRST JOB: Babysitter, age 12
ed leaders throughout my career. I came to this country with READING: The Lincoln Lawyer, by Michael Connelly
immigrant parents who wanted a better life for their family. PHILOSOPHY: Always enjoy what you do, or do something
My parents were professionals who worked hard and became else that you do enjoy.
successful through their own means. FAMILY: Husband and two teenage sons
INTERESTS: Traveling
As I attended college unsure of my future aspirations,
FAVORITE CHARITY: UNICEF
I was guided by my mother’s advice to pursue a career in engi-
neering. Although this wasn’t a typical profession chosen by
most women, I found it interesting and was excited by the
possibilities of getting into a field that offered me both aca- learn and understand everything that I could possibly put my
demic and hands-on learning. I was fortunate to start a career hands on to respond to his questions. I would have my responses
at Con Edison that provided an internship program and ready only to find out that he had additional questions which I
assigned a mentor. During the first few months, I had realized would again have to follow up on. This continued every day for
that I was to have the benefit of not one, but several mentors several weeks. I later realized that I came to learn a great deal more
that taught and challenged me through numerous ways. and credit the fact that this difficult manager actually was instru-
mental in influencing me to push beyond my limits. As I have
During one of my first assignments, I had the opportuni-
moved up in my career, I feel it is now my role to ask and challenge
ty of encountering a difficult manager who started by asking
those young minds that need the push to learn all they can.
me questions on areas that I had no knowledge of. However,
this manager expected I should know the answers and expect- Often it is hard to spot those that mentor us in our careers
ed a response the next day. I followed through by trying to since they come in various forms, such as supportive individuals
that can provide you guidance and advice, and then those not eas-
ily recognized who may give you a difficult time expecting you to
rise to their challenge. As I evolve in my career, I still remain in
COMPANY: Consolidated Edison Company of New York
contact with the individuals that have helped me attain my success.
WEB SITE: www.coned.com I am able to laugh with them on the challenges they provided and
BUSINESS: Utility still seek their advice.
EMPLOYEES: 13,500
PDJ
Dell Celebrates Hispanic Heritage Month
At Dell, we’re committed to bringing together individuals with
diverse backgrounds, thinking, leadership and ideas, and arming
them with the best tools to ensure their success. We believe this
helps drive innovation and makes Dell a more dynamic company.
Through career development, mentoring programs, network
groups and products like the Dell Latitude D620 with Intel™
Centrino™ Duo Mobile Technology, we offer the resources to help
every employee achieve their potential. Our goal is to ensure
that Dell is a great place to work, grow and aspire.
Success real time. Capture it at Dell.
Dell recommends
Windows Vista™ Business
CAREERS AT DELL. CONSIDER THE POSSIBILITIES.
www.dell.com/careers
Dell and the Dell logo are trademarks of Dell Inc. ©2007 Dell Inc. All rights reserved. Intel, the Intel logo, Intel Inside, the Intel Inside logo, Centrino and the Centrino logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other
countries. Dell Inc. cannot be held responsible for errors in typography or photography. Dell is an AA/EO employer. Workforce diversity is an essential part of Dell’s commitment to quality and to the future. We encourage you to apply, whatever your race, gender, color, religion, national
origin, age, disability, marital status, sexual orientation, or veteran status.
“Good leaders meet people where they are.”
Lisa Shumpert
NUTTER McCLENNEN & FISH
C,ALPLI P
TA/L CO
RNEE
WFN
INEA
TNWC
OI R
AKL
W hen I think about leadership, I am reminded of an axiom that

inspired Nelson Mandela, who once said, “A leader is like a
TITLE: Managing Vice President, Human Resources
EDUCATION: BA in communications,
Arizona State University
shepherd. He stays behind the flock, letting the most nimble
FIRST JOB: Contingent sales associate in a retail
go out ahead, whereupon the others follow, not realizing that department store
all along they are being directed from behind.” READING: Good to Great, by Jim Collins;
recently finished Wild Fire, by Nelson DeMille
For me, first and foremost, a leader has a vision and
PHILOSOPHY: My formula for success is to have an end
understands the “what” and “how” of achieving that vision. game. If you know what you are trying to accomplish and why
One true measure of leadership is to assess the way a team it’s important, you can get there much more easily.
functions when the leader isn’t present. FAMILY: My family is my inspiration: husband, Darryl; a
daughter; and a very loving and supportive extended family.
Good leaders meet people where they are. They paint a INTERESTS: Spending time with my family, reading, mentor-
compelling and inspiring picture of the future that makes ing, and NFL and NBA professional sports
others want to journey with them. A leader directs the way, FAVORITE CHARITY: Junior Achievement
creating an environment where one can take a risk and

“fail forward.”
In explanation, I present the following three principles of • Focus on your development. Build skills that support your
success that have inspired me: getting to your end game.
• Know your end game and believe in yourself. Know • Fail forward, meaning learn from your mistakes. Don’t be afraid
what you are trying to accomplish and why it’s to ask for feedback. Replicate what you do well and learn from
important to you. what challenges you.
Reaching success—however you define it—is a personal

journey, but be sure to enlist others along the way to help you
COMPANY: Capital One Financial reach your end game.
HEADQUARTERS: McLean, Virginia

WEB SITE: www.capitalone.com
EMPLOYEES: 32,000
PDJ
Different perspectives.
Diverse minds create solutions
At Deloitte & Touche USA LLP and its subsidiaries,
diversity isn’t just a philosophy – it’s how things
get done. It’s how ideas are presented from the
organization’s many people with different back-
grounds, experiences and skills. It’s giving clients
a 360º perspective on complex business issues they
face, from assurance, and tax to financial advisory
and consulting. Respect for their business and their
culture, and the conviction that teamwork invariably
produces the best results helps build strong, enduring
relationships with clients – clients who appreciate
a multi-disciplined, multidimensional approach to
their business issues.
To learn more, visit us at www.deloitte.com.
About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, its member
firms and their respective subsidiaries and affiliates. As a Swiss Verein (association), neither
Deloitte Touche Tohmatsu nor any of its member firms has any liability for each other’s acts
or omissions. Each of the member firms is a separate and independent legal entity operating
under the names “Deloitte”, “Deloitte & Touche”, “Deloitte Touche Tohmatsu” or other
related names. Services are provided by the member firms or their subsidiaries or affiliates
and not by the Deloitte Touche Tohmatsu Verein.
Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu. In the
United States, services are provided by the subsidiaries of Deloitte & Touche USA LLP
(Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP,
Deloitte Tax LLP, and their subsidiaries), and not by Deloitte & Touche USA LLP.
Member of Deloitte Touche Tohmatsu

Copyright © 2007 Deloitte Development LLC. All rights reserved.
“Don’t shy away from the tough stuff.”
Eileen Slevin
NUTTER McCL
NEEN
W NE
YON R
&K FLI ISFH
E, ILNLS
PU/R C
ARNE
CWE C
NOEM
TWPA
ONRY
K
I began my career on the business side of New York Life. As

time went on, I became interested in the business uses of tech-
TITLE: Chief Information Officer
EDUCATION: BA, Herbert H. Lehman College, City
University of New York
nology and took a job in the company’s information technol-
FIRST JOB: Sales clerk for retail department store
ogy area. Also, I began to observe how other managers led
READING: The Rebels of Ireland: The Dublin Saga, by
teams, and felt that one day I could do that, too. Edward Rutherfurd
Over time, I took on more and more responsibility PHILOSOPHY: Integrity, fairness, sincerity
FAMILY: Married
and eventually became chief operating officer of the informa-
INTERESTS: Family, animals, photography, gardening
tion technology department. This position gave me an in-
FAVORITE CHARITY: Education
depth working knowledge of all areas of the company’s
technology. It also prepared me for my current role as chief
information officer.
When I look back and think about how I got to where I To put it another way, you cannot separate performance and
am today, a few things come to mind. At the top of the list are results from ethics. Trying to isolate them, or acting as if they don’t
sincerity and fairness. I think that the vast majority of people have a bearing on each other, leads to trouble. To me, this is a uni-
at New York Life want to be treated with those qualities and versal principle that provides a fundamental platform for personal
also behave with those qualities in mind. behavior as well.
Bringing integrity to all that you do, a core company That said, you also have to demonstrate that you’re capable
value at New York Life, is vital to succeeding. It’s one of the of delivering, and of doing so consistently. Although it may seem
main reasons that people have done business with New York risky, volunteer for the most difficult assignments you can find
Life over the last 160 years. I’ve embraced that value as a stan- to prove that you’re capable of taking on challenges and dealing
dard of conduct, and I believe that future generations of New with them successfully. When you do, people will notice, and you’ll
York Life employees will do the same. often get the opportunity to take on more responsibility.
Don’t shy away from the tough stuff. Business is a series of unpre-
dictable challenges. How they’re handled tells you a lot about the
COMPANY: New York Life Insurance Company
people involved.
WEB SITE: www.newyorklife.com Last but not least, stick to your beliefs, and do not confuse
BUSINESS: Insurance this with being stubborn. People who maintain their beliefs while
2006 REVENUES: $12.3 billion solutions are being developed have credence and authority.
EMPLOYEES: 8,380 in the United States
PDJ
Inspiring leadership.
We love that about you.
By incorporating values like integrity and vision, respect and diversity,

leading women are proving every day that great leadership results
in great communities. We’re proud to salute those women whose
leadership inspires us and continues to make a real difference in the
communities where we work and live.
Alltel proudly celebrates the achievements

of leading women executives.
alltel.com
1-800-alltel-1
“Manage your career as a marathon,

not a sprint.”
Amanda Sourry
UENTI L
W EO
VRER
K
I am privileged to have this opportunity to share the leadership

lessons I have learned on a journey that spans living and
TITLE: Vice President and General Manager, Meal Solutions
and New Vitality
EDUCATION: MA in Modern and Medieval Languages,
working on three continents. Leadership has never been more
University of Cambridge, England
important as the business world grows exponentially
FIRST JOB: Working in Italy as a student for a British
more complex. vacation company, Canvas Holidays
Outstanding performance requires a compelling vision READING: Off-Ramps and On-Ramps. Keeping Talented
and a focus on execution. On both of these fronts, clarity of Women on the Road to Success, by Silvia Ann Hewlett and
The Definitive Drucker, by Elizabeth Haas Edersheim
direction and communication are leadership prerequisites. As
PHILOSOPHY: Be in one place at one time.
leaders, we have to be extremely thoughtful about the
FAMILY: Husband and two children, ages 13 and 11
resources needed for success and be engaged personally in
INTERESTS: Tennis, yoga, great food and travel
removing barriers.
FAVORITE CHARITY: Dwight Englewood School Financial
Great ideas come from collaborative and inclusive envi-
Aid Fund
ronments. Listen to diverse points of view. Value all perspec-
tives and be open and approachable so that people will give
them to you. Invest in your own vitality. I am fortunate to work for a com-
Talent management is paramount. Create real opportuni- pany whose mission is to add vitality to life and to help consumers
ties for people at all levels to lead and to grow. I am grateful for look good, feel good and get more out of life. Leading teams and
all the investment in leadership development that Unilever has running businesses require a huge amount of energy and resilience.
provided to me, as well as to all the leaders I have worked with As a working mom, it took me a little while to learn that no one
who have been generous in their mentoring and wise in their takes care of this for you. It has to become a personal priority.
counsel. I recognize the importance of giving back within the Manage your career as a marathon, not a sprint. Choose
organization through coaching and mentoring that seeks to be assignments or people to work for because you can learn from
both inspiring and honest. them. Get the balance right for you at each point in time between
career and family. I chose some years ago to work part time for
seven years when my children were younger. Recently, I became a
member of the Global Diversity Council at Unilever and, as such,
COMPANY: Unilever I hope to be able to further the opportunities for people who want
HEADQUARTERS: Englewood Cliffs, New Jersey flexible work options as well as vibrant careers.
WEB SITE: www.unileverusa.com Above all, be passionate about what you do, never compro-
BUSINESS: Home & personal care, foods mise on integrity, treat others as they would want to be treated and
2006 REVENUES: $50 billion maintain both a healthy dose of reality and a sense of humor.
EMPLOYEES: 179,000
PDJ
© 2007 Nor throp Grumman Corporation
TO LEAD. To lead is to venture down new paths. To turn vision into success.
To invent the future. Congratulations to the Women Worth Watching.
www.northropgrumman.com
“We garner our strongest results by

encouraging team members to achieve
their highest potential.”
Nor Rae Spohn

NUTTER McCLENNEN & FISH, LLP / CREW NETWOR
HKP
D uring a recent trip to China, I received an invitation to visit a

local factory. My hosts explained that they wanted the factory’s
TITLE: Senior Vice President, LaserJet Business
EDUCATION: Bachelor’s degree in computer science, Iowa
State University; Master’s degree in electrical engineering,
several hundred female employees to observe and understand Stanford University
that U.S. women served in the executive ranks similar to their FIRST JOB: Research and development engineer in HP’s
male counterparts. My hosts wanted the female factory work- disc drive division
ers to see that they, too, could have similar roles within their READING: The collection of Agatha Christie’s books
own organization. PHILOSOPHY: Look at data, use your intuition and make a
decision. Don’t become paralyzed by data analysis or fear. If
To see an organization so fully committed to supporting the data changes, then simply make a new decision.
its employees, regardless of their educational background or FAMILY: Husband and two sons
present career path, was deeply moving. It emphasized my INTERESTS: Quilting, gardening, canning jams and jellies
belief that tomorrow’s corporate leaders first need to be FAVORITE CHARITY: Women’s and Children’s Alliance
enabled and encouraged.
I never intended to become an engineer, but after taking
one computer science course I fell in love with it. Twenty-seven Technology Advisory Council for the state of Idaho, and I’m very
years later, I’m still doing what I love. Had it not been for that interested in opportunities that expose children to new fields of
college course, I might never have discovered my passion. study. It’s our responsibility, as current and aspiring business lead-
At HP, we believe that education is the single most effec- ers, to support educational programs that enable young women to
tive lever for increasing economic prosperity and growing a pursue careers in math, science and technology.
highly skilled work force. I currently serve on a variety of pub- I also believe that as leaders, we garner our strongest results by
lic committee boards and the Governor’s Science and encouraging team members to achieve their highest potential. As a
female engineer and a working mother, I have always tried to
impart the knowledge gained from my personal experiences to my
COMPANY: HP
HEADQUARTERS: Palo Alto, California
team, whether it’s championing for flexible, family-friendly poli-
WEB SITE: www.hp.com cies, actively recruiting women for engineering positions, or shar-
BUSINESS: HP focuses on simplifying technology ing successes and mistakes through mentoring programs with
experiences for all its customers, from individual consumers
to the largest businesses. With a portfolio that spans printing,
female employees. By knocking down walls, building up employ-
personal computing, software, services and IT infrastructure, ees and reaching out with new ideas, technologies and humanity,
HP is among the world’s largest IT companies, with revenue
totaling $97.1 billion for the four fiscal quarters ended all of us have the opportunity to influence and unlock the poten-
April 30, 2007. tial that exists within each other.
2006 REVENUES: $91.7 billion worldwide
EMPLOYEES: Approximately 156,000 worldwide
PDJ
“Mentoring and coaching are important

to any successful professional.”
Kimberly S. Stevenson
NUTTER McCLENNEN & FISH, LLP / CREW NETWO
ERDK
S
S uccess has no gender or boundaries and is rarely the same for

any two individuals. It is important that anyone engaged in a
TITLE: Vice President of IT Service Management
and Engineering
EDUCATION: BS in business, Northeastern University;
mentoring relationship understands what success means for MBA, Cornell University
him or her and is open and nonjudgmental about differences. FIRST JOB: Accountant at IBM
Regardless of the end point, success is about performance and READING: The 6th Target, by James Patterson
a commitment to continuously improve yourself and provide PHILOSOPHY/LEGACY: Be authentic. Really care about the
value to your organization. people around you, both in business and in life.
FAMILY: Marc, husband of nine years, and daughter Kasey
Multifaceted feedback is the key to continuous improve-
INTERESTS: Golf, travel, reading and, most importantly,
ment, personally and professionally. We learn from our own spending time with my family.
experiences and the experiences of others. I view mentoring as FAVORITE CHARITY: Susan G. Komen for the Cure
sharing your experiences with others and gathering insight
from others.
Mentoring and coaching are important to any successful your job done. Third, select an individual outside your company.
professional. Just as a professional golfer might have a swing He or she will provide you with an unbiased perspective, giving
coach, an agent and a sports psychologist, professionals in you a different viewpoint on how to face an issue or overcome a
business also need a mentor network to succeed. Your mentor challenge. And fourth, it is important to include someone in your
network should include at least four key players, each filling a mentor network who is junior to you. This allows you to stay con-
specific need. nected with what’s really going on.
First, you should find someone above you in the corpora- Mentoring is bi-directional. While these four individuals
tion to expand your perspective about the company and indus- serve a purpose for you, you also serve a purpose for them.
try. Next, you should have a close peer. Peers help you solve You may be the superior or the outsider your mentor is relying
problems, provide direct counsel and ultimately help you get on. You may not think of yourself as a mentor or a coach, but
you have a unique set of experiences. By sharing those experiences,
you can learn from others and have a greater impact on your
COMPANY: EDS
HEADQUARTERS: Plano, Texas
organization.
WEB SITE: www.eds.com Your mentor network is a dynamic structure and should
BUSINESS: EDS is a leading global technology services change over time. It should evolve as you continue to grow
company delivering business solutions to its clients. EDS professionally.
founded the information technology outsourcing industry 45
years ago. Today, EDS delivers a broad portfolio of information Whatever path you choose, you must be true to yourself and
technology and business process outsourcing services to never underestimate the importance of the roles you’ve had along
commercial clients and governments around the world.
the way. Each position you’ve filled defines who you are within
your organization and who you’ll be as a leader.
EMPLOYEES: 130,000
PDJ
Some think
exclusive.
We think
inclusive.
Diversity and Inclusion is an integral part of Credit Suisse's strategy and core to our principles and values. As a global employer, we look to draw
talent and ideas from all areas of the world. Diversity and Inclusion encourages innovation, motivates our staff, strengthens client relationships and
develops new business opportunities. At Credit Suisse, we have a culture where all employees are treated with dignity and respect and are given
opportunities to realize their full potential. We are proud to have been selected as one of the Top Ten in 2007 for our Innovations in Diversity by
Profiles in Diversity Journal.
www.credit-suisse.com
Thinking New Perspectives.
Credit Suisse Securities (USA) LLC is an Equal Opportunity Employer and does not discriminate in its employment decisions on the basis of race, color, religion, sex, national origin, age, veteran or
military status, disability or any other protected category. Investment banking services in the United States are provided by Credit Suisse Securities (USA) LLC, an affiliate of Credit Suisse Group.
©2007 CREDIT SUISSE GROUP and/or its affiliates. All rights reserved.
“We must determine a style that is effective for

us individually, but also communicates to others
a style they desire to work with and follow.”
Sonya V. Stewart
N U T T E R M c C L E N NLEONC K
&HFEIE
SDH ,MLA
LPR T/I N
C RCEO
W RP
NOER
T AT
WO IO
RNK
T he career path to the executive suite is an elusive pathway to

define. I would suggest it is a combination of competencies,
TITLE: Vice President, Diversity and Equal
Opportunity Programs
EDUCATION: BS and MS in electrical engineering from
behaviors and demonstrated performance coupled with seek- North Carolina A&T State University
ing breadth of progressive opportunities for well-rounded FIRST JOB: Lieutenant, USAF
development. What does that mean? READING: The Bible
Having a combination of competencies means knowing PHILOSOPHY: I can achieve all things, if I remember who I
your domain discipline extremely well. Then, expand your am and to whom I belong. I am the product of a living legacy.
My Aunt Cloveice believed she could touch many by helping
capabilities to include associated competencies necessary to be one. My aunt determined her baby sister would be the first of
a leader of excellence such as leadership, finance, contracts, 15 siblings to go to college. Now, two generations are educat-
ed. I am a beneficiary of this legacy and will continue it. I will
products, markets, customers, etc. The soft skills of relation-
touch at least one…
ship building, negotiation, persuasion and influencing are also FAMILY: Nieces and nephews, five godchildren, parents, sib-
important competencies. Having these capabilities and know- lings and my dog, Shana
ing when and how to use them is essential to forging ahead on INTERESTS: Shared conversation with close friends, reading,
sewing and volunteering
the executive career path.
FAVORITE CHARITY: Church
Our behaviors shape the perceptions of our subordinates,
co-workers and leaders of the type of leader we are becoming.
It is important for leaders to make decisions, lead in varying
contexts, consistently deliver results and have strategic vision- but a strong dose of integrity, genuineness and accountability soft-
ing capability. How we do this defines our style. On the way ens others’ judgment while providing opportunity for coaching
to the executive suite, we must determine a style that is effec- and mentoring.
tive for us individually, but also communicates to others a style Demonstrated performance and breadth of opportunity are
they desire to work with and follow. Achieving this requires relatively self-evident tools. Yet, keep an open mind. Opportunities
intentional effort in self assessment, feedback solicitation and and executive career progression don’t always come in traditional
managing our impact on others through continuous style ways. Did you wonder why an engineer with a successful track
development. By the way, we all have developmental edges; record of profit and loss (P&L) leadership is now the executive for
Diversity and Equal Opportunity Programs? Well, it is open-mind-
edness, opportunity and vision: Diversity has a business imperative
COMPANY: Lockheed Martin Corporation
requiring operational excellence that contributes to profitability.
HEADQUARTERS: Bethesda, Maryland
Translating operational experience into a diversity framework will
WEB SITE: www.lockheedmartin.com
provide new and different ways to operationally implement diver-
BUSINESS: Aerospace & defense industry
sity within the Lockheed Martin culture. When I’ve made some
progress here … look for me back on the frontline of P&L.
EMPLOYEES: 138,000
PDJ
At UnitedHealth Group, unique is everywhere. In our approach to health care. Let us hear your unique voice in these careers available nationwide throughout
In each segment of our business. In every professional. In the career op- our family of businesses.
portunities we offer. As a global leader in health care, UnitedHealth Group
is committed to creating a workforce of unique individuals. Their unique per-
spectives bring about innovative ideas.
• Business Analysts
• Customer Care Professionals
It is the unique backgrounds, lifestyles and beliefs our professionals bring to
their work that fuels innovation, creates a healthy environment and drives us • Financial Analysts
towards our goal of creating a better health care system. • Information Technology
Founded in 1974, UnitedHealth Group has since grown into a Fortune 100 • Inside & Field Sales
company. Our family of businesses work tirelessly to advance the quality and
access to care while making services more affordable and easier to use for • Product Associates
everyone. Our work impacts the lives of nearly 55 million people and helps
coordinate care for more than 20 million more.
• Underwriting Analysts
Through innovative leadership in health care, UnitedHealth Group provides ongoing
As unique as the many businesses that unite to form UnitedHealth Group, are career opportunities for diverse individuals, enriching the employment experience
the career opportunities they offer. From accounting to marketing, clinical to and creating a healthier atmosphere for all.
claims, the employment experience at UnitedHealth Group is second to none.
Regardless of their unique talents, our professionals are united to improve UnitedHealth Group is an equal opportunity employer and employs individuals
health care for everyone. based on job-related qualifications regardless of race, religion, sex, national
origin, age, or other protected characteristics. M/F/D/V.
To view current career opportunities, and to apply

online, visit our CAREERS page at
www.unitedhealthgroup.com.
“Inner strength and a sturdy moral

compass will offset private turmoil.”
Melanie Stinnett
B U R E A U O F A L C O H O L , T O B A C C ON
, U
F IT
RTEE
AR MSc&
RM C LEEXN
PN ESNI V&
LO E SF
, IU
S.H
S ., D
LELPA
P /R TCM
REENW NFE T
T O JUWSO
T IR
CKE
I began my career at ATF as an attorney in 1983. I had no aspi-

rations for a career in management and administration, much
TITLE: Assistant Director of Management and CFO
EDUCATION: JD, Washington College of Law, American
less for an appointment to the position of chief financial offi- University; BA, Virginia Tech
FIRST JOB: Cashier in the toy and tropical fish department
cer. But my life demonstrates a pronounced tendency to
of a local variety store.
embrace change and confront and overcome adversity.
READING: The House of Mirth, by Edith Wharton
In college, I triumphed over an eating disorder that caused PHILOSOPHY: There are many qualities that are essential in
me to drop from 130 pounds to 84 pounds in eight months. I a good leader. I think one of the most critical is a good and
eventually returned to a healthy weight, gaining self-esteem appropriate sense of humor. It takes the edge off tension in a
stressful situation, restores a healthier perspective in anxious
and a balanced perspective on diet. While the support of employees and energizes them so they can move forward.
friends and family was critical, I realized I had strong survivor FAMILY: Mother, three siblings, two in-laws, and a wealth of
and coping skills to draw upon as I accepted new challenges friends and mentors
and advanced my career and life goals. I have mentored col- INTERESTS: Physical fitness, reading, music and old movies
leagues with eating disorders or confidence issues, helping
them channel their inner strengths to achieve a realistic per-
spective on their strengths and weaknesses. I was heartened as
I helped a colleague persevere and begin to free herself from a face on a daily basis. My staff and I continually search for
debilitating, dangerous eating disorder. mechanisms to support our work force as they cope with family
During the first 10 years of my career, my father gradual- and personal hardships.
ly succumbed to Alzheimer’s disease. I watched my mother In 2006, I left the position of deputy chief counsel to become
shoulder an unyielding burden without complaint, with an ATF’s CFO, an atypical career choice for a law school grad. One of
abiding faith in God and with a calm demeanor. She is an my colleagues characterized me as the “Challenger.” I readily
inspiration to me, reinforcing my conviction that inner accept this characterization.
strength and a sturdy moral compass will offset private I also would like to say that I accept every challenge
turmoil. The toll that Alzheimer’s disease exacted on my without fear or reservation, but that would not be true. When
family increased my sensitivity to life issues that employees I venture outside my comfort zone, anxiety is an initial traveling
companion. My therapy is to jump right in and start tackling the
challenge so that anxiety is soon replaced by the excitement and
COMPANY: Bureau of Alcohol, Tobacco, Firearms and creative potential inherent in the challenge. As a close friend
Explosives (ATF), U.S. Department of Justice reminds me, it is important to recognize that we do have control of
HEADQUARTERS: Washington, D.C. our lives and circumstances even though at times it feels like just
WEB SITE: www.atf.gov the opposite.
BUSINESS: Federal law enforcement agency
EMPLOYEES: 5,000
PDJ
Great Achievements
Deserve Our Respect.
You do us all proud.
Well done!
We admire the persistence and accomplishments of Helen Pudlin,

a Woman Worth Watching in 2008. Your success speaks well of PNC
as well as your community and we’re all thankful to be a part of it.
We’d also like to celebrate the other

honorees for their achievements. Bravo!
©2007 The PNC Financial Services Group, Inc. All rights reserved.
“Our only limits are those

we impose on ourselves.”
Teresa Taylor
N U T T E R M c C L E N N E N & F IQ
SWH ,E L
SLTPC/OC
M RM
EWU NN
ICEAT
T WI O N
RKS
M y first role models and mentors were my mother and grand-

mother, both strong women who taught me that our only
TITLE: Executive Vice President and Chief Human
Resources Officer
EDUCATION: BS, University of Wisconsin—LaCrosse
limits are those we impose on ourselves. They also taught me
FIRST JOB: Advertising sales for a skiing magazine
the value of hard work and a good education. READING: The Working Poor: Invisible in America, by
David K. Shipler
My grandmother was a teacher in a one-room school-
PHILOSOPHY: Walk in other people’s shoes.
house in rural Wisconsin. My mother raised my brother and Try to understand where they’re coming from and how their
me by herself, while working and going to college. Their influ- experiences have shaped their perspectives. Only then can
we truly communicate and move forward together.
ence is reflected in how I guide others, always looking at what
FAMILY: Husband and two sons
is possible instead of what is not. INTERESTS: Outdoor activities, including hiking, fishing,
and water and snow skiing
Mentors are extremely important to our development,
FAVORITE CHARITY: Colorado Children’s Campaign
both personally and professionally. I’ve been fortunate to have
had many mentors over the years, and they’ve come from a
wide variety of places and perspectives. It’s important to real- take charge of their career development. Seek mentors who can
ize that mentors don’t have to come from a certain level in an offer advice and guidance from various viewpoints. With their sup-
organization. We can gain valuable insight about ourselves and port, take on new challenges, and volunteer for roles in different
our work through people all around us. areas of the company to gain experience and perspective.
At Qwest, our diversity focus, flat organizational structure When we take an active role in our own growth and develop-
and nonhierarchical culture create an ideal environment for ment, we quickly find ourselves in a position to mentor others. In
mentorship. I advise people in my company and elsewhere to my experience, the best mentoring relationships are born out of a
mutual interest or common experience, not a formal program. And
they are most rewarding and fruitful when both people make an
effort to learn from each other.
COMPANY: Qwest Communications
HEADQUARTERS: Denver, Colorado Giving and receiving mentorship are the best investments we
WEB SITE: www.qwest.com can make in our careers. And our success is the ultimate compli-
BUSINESS: Telecommunications
ment to those who’ve invested their time in us.
EMPLOYEES: 38,000
PDJ
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“Be true to yourself and have

confidence in your abilities.”
Gabrielle Toledano
NUTTER McCLENNEN & FISH, LLP E
/ LC
ERCE
TWR ON
NEI C
TWAO
RRTS
K
T he most important advice I can give to future leaders is to be

true to yourself and have confidence in your abilities. This is
TITLE: Executive Vice President, Worldwide Human
Resources, Corporate Services, Real Estate and Facilities
EDUCATION: BA in modern thought and literature, Honors
true for everyone but has particular importance for women. Humanities, Stanford University; MA in education, Stanford
The trap that often snares women as they rise in the ranks University
of a male-dominated business landscape is the loss of self-con- FIRST JOB: Spanish intern teacher in Palo Alto, Calif.
READING: Eat, Pray, Love, by Elizabeth Gilbert
fidence. They begin to question their abilities and increasingly
PHILOSOPHY: Family and community first
suppress the opinions that reflect their unique perspective as
FAMILY: A great husband, Kurt; two great children, Ben
women. It is difficult to achieve lasting and fulfilling success Gantert, 6, and Amelie Gantert, 3
when you’re playing a part that isn’t you. INTERESTS: Hiking, camping, traveling internationally,
movies, speaking Spanish or other foreign languages, and play-
It takes a great deal of self-confidence to trust that your ing tennis, bowling or boxing with friends and family on the
knowledge in a given field makes your opinion an important Wii games console
one. It takes confidence to admit when you’ve made a mistake, FAVORITE CHARITY: CASA, Court Appointed Special
Advocates, an organization for abused, neglected and aban-
to ask a question when you don’t understand and to express doned children
your point of view when you think it will further the discus-
sion. A strong sense of confidence and the ability to listen and
express your point of view clearly and concisely, but without Confidence in who you are and in your role will help you
arrogance, are central to strong leadership. acknowledge and support the team. Integrity, honesty, collabora-
Doing all of this takes practice and a continued commit- tion, directness and instinct are recognized, valued and do make a
ment. It’s easy to doubt your abilities, especially when trying to difference. You don’t need an agenda or to be the most important
balance work and family commitments. One of the best ways person in the room, and often this will be a big differentiator
to overcome self-doubt is to build a network of other women between you and your counterparts. You can be solution-oriented,
leaders who face similar issues. Together you can bolster one looking for new ways to solve problems without being mired in
another when needed and share ways to prioritize life, not just maintaining the status quo. A different way of thinking and oper-
prioritize work. ating generates more ideas, and ideas lead to change and progress.
Most importantly, once you are able to present your true self
COMPANY: Electronic Arts with confidence in the workplace, you serve as a role model for
HEADQUARTERS: Redwood City, California other women trying to strike the same balance, ensuring that
WEB SITE: www.ea.com future female leaders will be equipped and positioned to tackle the
BUSINESS: Interactive entertainment, video games challenges that come their way.
EMPLOYEES: 7,900
PDJ
Raytheon People
Innovation. Driven by Diversity.
At Raytheon, diversity is more than a competitive advantage. It is a competitive imperative. By recognizing the
uniqueness of individuals, empowering employees and truly valuing their input, our company consistently performs
beyond all expectations. Diversity of talent and thought is the cornerstone for our company. It’s right for people,
and it’s right for business.
We’re proud to feature Raytheon employees in

our ads. To join them in a rewarding career, visit
www.rayjobs.com
© 2007 Raytheon Company. All rights reserved. Raytheon is an equal opportunity, affirmative action employer
and welcomes a wide diversity of applicants. U.S. citizenship and security clearance may be required.
“The decision to seek mentoring, especially

criticism, is a sign of character.”
Suzanne Vautrinot
N U T T E R M c C L E N N E N & F IUSN
HI,T L
ELDP S/TAT
C RE
ESW ANI R
E TFW
OORR
CKE
“B ring Me Men.” Those three words, forged into towering steel,

greeted me as I marched through the entrance to the Air Force
TITLE: Brigadier General; Commander, Air Force
Recruiting Service
EDUCATION: BS, U.S. Air Force Academy; MS, University of
Academy in 1978, a member of the Academy’s third class with Southern California; Air Command and Staff College; Joint
women. Weeks later, I discovered the phrase came from a Forces Command and Staff College; National Security Fellow,
John F. Kennedy School of Government, Harvard University
poem by Samuel Walter Foss, “The Coming American.”
FIRST JOB: Worked at a cattle ranch in Boulder, Wyo., dur-
When I heard it sung by cadets in our hallowed Academy ing high school; worked requirements and development of
chapel, it served as the first of many mentoring lessons: That national satellites as a 2nd lieutenant
READING: Sandra Day O’Connor, by Joan Biskupic;
meanings often go far beyond the words. Freakonomics, by Steven D. Levitt and Stephen J. Dubner
Foss’s powerful verse is a call for citizens of impeccable PHILOSOPHY: Solving world hunger starts with getting
character to serve and defend our great nation. An eloquent meals on the table every day. Big ideas take small, consistent
and generally unrewarded actions.
poem, it speaks clearly about who and what the Air Force
FAMILY: My husband, Bill, our four parents, nine brothers
prizes. Integrity, excellence, service and the desire to make a and sisters (including in-laws and outlaws), three nieces, four
difference are the core values of the Air Force. Diversity cate- nephews and a support structure of friends that long ago
became family
gories of gender, creed, heritage or hometown simply aren’t INTERESTS: Traveling, biking, water sports, gardening and,
important relative to the ability to contribute. The lesson: It’s because I love my husband, golf
vitally important to understand the characteristics your profes- FAVORITE CHARITIES: Scouting, Make-A-Wish Foundation
and Cancer Foundation
sion holds dear. Those who succeed will inevitably be those
who are comfortable, and thus effective, within that value sys-
tem. In my organization, it’s about warrior wingmen striving Mentoring also plays a strong role in Air Force culture. On my
to make a difference. first day as an officer, my boss asked me, “Do you understand the
Throughout the years, I’ve been fortunate to be around difference between professional and personal criticism?” I was
people who placed teamwork ahead of personal gain. Airmen about to receive loads of the first kind. Today I’m no worse for the
who “have your back” are known as wingmen. This ethos wear and entirely grateful. It made me a smarter technician, an
creates a team atmosphere and inspires heroes to fight effective commander and, hopefully, a stronger leader. The deci-
courageously, side by side, to win. sion to seek mentoring, especially criticism, is a sign of character.
Leaders, in any organization, will not devote precious time to a
member who won’t listen when the news is tough.
I continue to serve because I’m proud of our core values. I
COMPANY: United States Air Force
enjoy the wingman spirit and the contributions we make as a
result. When Foss wrote “The Coming American” in 1894, he
WEB SITE: www.af.mil
summoned mankind to be inspired, to match mountains, make
BUSINESS: National defense
celestial claims, guard mighty ramparts and, most importantly, to
EMPLOYEES: 683,000 including personnel on active duty, stand at freedom’s door. He asked for me—an American—to serve
Air Force Reserve, Air National Guard and civilians
proudly and make a difference.
PDJ
I AM
Prudence Allen
HR Manager
Netlist, Inc.
Member since
2004
“I consider my SHRM
membership a prerequisite
in the HR profession. It helps
me stay ahead of the game.”
Leading People. Leading Organizations.
www.shrm.org
“Change is constant and those who adapt

and make change work for them, are those
who are more likely to succeed.”
Joan H. Walker
N U T T E R M c C L E N N EA
NL L
&S TAT
FISHE, ILNLS
PU/R C
ARNE
CWE C
NOEM
TWPA
ONRY
K
O ne of the greatest joys of my career has been sharing what I’ve

learned along the way with others, especially those who are
TITLE: Senior Vice President of Corporate Relations
EDUCATION: BA in sociology, Douglass College at Rutgers
University; MA in sociology from Rutgers University
starting out in their professional lives. I’ve had the great for-
FIRST JOB: Social worker
tune to work for organizations of many shapes and sizes. The
READING: Blink, by Malcolm Gladwell, and New England
following are a few rules I live by, which I hope will be helpful White, by Stephen L. Carter
to others. PHILOSOPHY: Seek challenge in everything you do, and
reach your goals by working with others and learning as much
TAKE RISKS. We are blessed to live in a society where risk tak- as you can from them.
ing is not something that is required to live a healthy and FAMILY: Great husband, two children, two stepchildren, five
decent life. The risks I have taken in my career have provided grandchildren and two dogs.
INTERESTS: Travel, volunteering, art, reading, sailing, my
the biggest returns. Whether it is taking a non-linear approach
two dogs.
to career development, finding time to dedicate yourself to a FAVORITE CHARITIES: Boys & Girls Club of America, The
needy civic or philanthropic cause, or simply taking the road Chicago Children’s Museum, The Peggy Notebaert Nature
Museum and the Museum of Science and Industry
less traveled, risks make you stronger and more valuable to
your employer and to your family, communities and society.
DEVELOP YOUR SKILLS. I don’t believe career development ever

ends. There is always a new discipline, a new technology, a new to listen to others before you offer your own opinions, to know
language, a new way of doing business. Change is constant and when you don’t have the answer, and to put the welfare of your
those who adapt and make change work for them, are those team before yourself.
who are more likely to succeed.
ENCOURAGE DIVERSITY. Echoing what I wrote earlier, I am blessed
PRACTICE HUMILITY. Humility is a trait that benefits by prac- to have worked with a wide variety of individuals in corporate,
tice, and one that I believe is a fundamental trait of good lead- nonprofit and government organizations throughout my career,
ership. It is the trait which allows you to see the bigger picture, from one end of our country to the other. This exposure to people
of different backgrounds and beliefs has been invaluable to my own
professional development, and I think it has made me a more com-
COMPANY: Allstate Insurance Company
HEADQUARTERS: Northbrook, Illinois
petent professional. I encourage you to embrace the diversity that
WEB SITE: www.allstate.com makes our country and our economy great.
BUSINESS: Insurance and financial services
EMPLOYEES: 40,000
PDJ
“You have to demonstrate clearly your

ability and your desire to move to the
next level in the organization.”
Margaret W. Wear
NUTTER McCLENNEN & FISH, U
LNLP
I T/E D
CHRE A
WLTNHE T
GWROR
UKP
I n my experience, there are a few things to keep in mind

when trying to getting ahead in business and in life. One is
TITLE: Vice President, Pharmacy Actuary
EDUCATION: BS in business administration, Georgia
State University
knowing that things aren’t going to happen unless you make
FIRST JOB: Working part-time at actuarial consulting firm
them happen. Oftentimes, people in the early part of their READING: Nineteen Minutes, by Jodi Picoult
career think that promotions are just going to happen. Well, PHILOSOPHY: I think in everything you do, but especially
there isn’t any promotion fairy that flies in and says, “I pick when you come to work, there has to be an element of fun.
It’s important to stay true to yourself. Be certain that you don’t
you.” You have to demonstrate clearly your ability and your give up your values. Especially in your career, there’s always a
desire to move to the next level in the organization. You have balance between being certain you stay true to your values as
you also stay true to the corporate mission.
to make it clear that you want it and then demonstrate that FAMILY: Three daughters, ages 13, 14 and 20
you can do it and even push a little bit to get there. Generally, INTERESTS: Travel, theater, music and reading
it is not just handed out. FAVORITE CHARITY: Ronald McDonald House
Another way to get ahead is having the ability to be flexi-
ble. You must keep yourself well-educated and learn new
things all the time. You have to have that thirst for knowledge. understanding that the project is not as overwhelming as it seems;
How you present yourself is also critical. Does your you have to be the calming force and the leader. Sometimes people
behavior in meetings with company executives demonstrate get flustered, and you have to take a step back and talk through the
that you have leadership ability, that you can handle things? best way to move ahead and get the project completed.
One thing people have always said about me is that even when I think, for women especially, demonstrating that calm and
I'm in the middle of a very stressful project, I come across as that leadership ability is a key to moving ahead. Within
not being nervous or stressed over it. As a manager of other UnitedHealth Group and Ovations, we have such strong female
people, you need that outward calm in order to keep them leadership examples in Lois Quam and Jackie Kosecoff. In addi-
tion, we have the Women in Corporate Leadership mentoring
program here, so it’s a good place for women to get the kinds of
COMPANY: UnitedHealth Group opportunity and the kinds of support that will really help them on
HEADQUARTERS: Minnetonka, Minnesota
a long term basis.
WEB SITE: www.unitedhealthgroup.com
BUSINESS: Making health care work better
EMPLOYEES: 59,000
PDJ
Adding Vitality
to Life
Embracing differences, creating possibilities, growing together -- that’s what

diversity is all about. Unilever understands the importance of diversity and
that’s why it is a critical component of our business strategy and an integral
part of everything we value and do.
www.unileverusa.com
“Become known as someone who finds

solutions, not just identifies problems.”
Charlene Antoinette Wheeless

N U T T E R M c C L E N N E N & F I S H , LRLAY
P /T C
HREO
EWN C
NOEM
TWPA
ONRY
K
T hroughout my career, I’ve had a multitude of experiences that

allowed me to grow personally and professionally. While not
TITLE: Vice President, Communications and Site Executive
Falls Church, Raytheon Intelligence and Information Systems
EDUCATION: BA in journalism, New Mexico State
all of them were good ones, I learned something from each of University; MA in communications, the American University
them that helped me chart a course for my career. Below is my FIRST JOB: Summer cheerleading instructor for the National
“Top 10 List of Lessons Learned.” Some thoughts are original, Cheerleaders Association
READING: The Tipping Point, by Malcolm Gladwell;
some I picked up along the way, but all have been amplified The Measure of a Man: A Spiritual Autobiography, by Sidney
through my personal experience. Poitier; You're Wearing That? Understanding Mothers and
Daughters in Conversation, by Deborah Tannen, PhD
10. QUIT WHINING. If you don’t like your circumstances;
PHILOSOPHY: Be positive and be passionate. Everything
change them. In the end, it’s not what you think about in else will take care of itself.
life that matters; it’s what you do that counts. FAMILY: Husband, Greg; two daughters, 13 and 11; and
three dogs (Cognac, Kahlua and Chivas)
9. WHEN YOU DO SOMETHING GOOD, TELL SOMEONE. Don’t
INTERESTS: Reading, rollerblading, creative dance,
rely on others to keep track of your accomplishments. golf, shoes
Make them known, respectfully. FAVORITE CHARITIES: Fairfax Futures, for which I am the
chairman, and UNOS, the United Network for Organ Sharing,
8. ASK FOR WHAT YOU WANT. After I was promoted to vice Organ Donation and Transplantation
president at a company where I had worked for 10 years,
I questioned the chairman, my mentor, on why it had
taken so long for me to receive this recognition. His 5. FIT MATTERS. I’ve seen more executive women leave organiza-
response: “It never came up. Why didn’t you tell someone tions because they didn’t fit with the leadership team than
you wanted to be a vice president?” because they were incompetent. Fit matters, but it doesn’t
7. EVERYONE NEEDS A CHAMPION. Seek out a mentor, now. mean one size fits all. Choose companies and teams that value
6. STEP UP. Don’t be afraid to take on new assignments. Step diversity and diverse thinking.
up to new challenges and venture outside of your comfort 4. WORK IS PERSONAL. By now we’ve all heard: “It’s not per-
zone. Become known as someone who finds solutions, not sonal, it’s business.” To me, if it involves people, it’s personal.
just identifies problems. Period.
3. NOT EVERYONE IS INVESTED IN YOUR SUCCESS. Recognize it
early and move on.
2. BE PASSIONATE AND MAKE CHANGE HAPPEN. If you can’t be
passionate about what you do, why bother? When it comes to
COMPANY: Raytheon Company
change, ask yourself: “If not you, then who?”
HEADQUARTERS: Waltham, Massachusetts
WEB SITE: www.raytheon.com
1. IT’S NOT ALL ABOUT YOU. Most of us didn’t get to where we are
BUSINESS: Technology, specializing in defense, homeland today on our own. While we are proud of our individual and
security and other government markets collective accomplishments, they mean little in the long run if
2006 REVENUES: $20.3 billion we don’t reach out and help those who will come after us.
EMPLOYEES: 73,000
PDJ
Six days a week, 146 million addresses a day, no one keeps you connected to your readers like the U.S. Postal Service.®
©2007 United States Postal Service. Eagle symbol and logotype are registered trademarks of the United States Postal Service.
“Stay positive, ask for what you want,

and take risks.”
Valerie Williams
NUTTER McCLENNEN & FISH, LLP / E
CRRN
EWST N
&E T
YOWU
ONRG
K
M y advice for tomorrow’s corporate leaders: TITLE: Southwest Managing Partner for Assurance and
Business Advisory Services
FIND A MENTOR AND BE A MENTOR. It’s important to not only
EDUCATION: MBA, University of Houston; BS,
be interested in your career, but also other people’s careers. University of North Texas
Early in my career, someone gave me some good advice. They
FIRST JOB: Medical technologist, Herman Hospital,
said, you can’t just work hard—you have to really manage your microbiology lab
own career. Until that time, I thought people would just notice READING: John Grisham novels
how hard I was working, but I needed to learn how to take
PHILOSOPHY: Maintain a positive attitude.
charge of my career. I’ve always been involved in counseling,
FAMILY: Married with one stepson
mentoring, and recruiting—because I enjoyed it, but also
INTERESTS: Traveling, reading, shopping
because I felt, as an African American woman, there were a lot
of women and minority professionals that needed someone FAVORITE CHARITIES: United Way, my church
like me to encourage and advise them. There were people who
did that for me when I was younger, and I feel I have to do the
same for those that come after me.
STAY POSITIVE, ASK FOR WHAT YOU WANT, AND TAKE RISKS.
As an African American woman, I’ve had to overcome negative

perceptions of my abilities and not allow those biases to define
me. I’ve had to learn how to maintain a positive attitude
despite these reactions and focus on my goals. Once people see
you perform well, biases go away. You have to ask for what you
want, take risks, take on new opportunities, and work dili-
gently to accomplish your goals.
COMPANY: Ernst & Young

WEB SITE: www.ey.com
BUSINESS: Professional services
PDJ
OPENING OUR
POSSIBILITIES
Creating the next generation of consumer packaging for the world’s leading brands
is what we’re all about at MeadWestvaco. Shaping how consumers see, interact
with and buy products requires a diversity of talent and viewpoints coupled with a
dynamic, inclusive work environment. That’s why diversity and inclusion aren’t just
words at MeadWestvaco—they’re part of our business strategy. We have operations
in more than 30 countries. Customer relationships that extend worldwide. And a
growth plan built on delivering innovative solutions. For all these reasons, we
prize individual differences and our collective experience as fundamental to the
value—and vision—we’re opening. www.meadwestvaco.com
“Remove roadblocks and ensure

recognition of the team’s success.”
Carol J. Zierhoffer
N
NUOT
RTTEHRR O
MPc C
GLREU
NMNM
ENAN
& IFNI S
FOH ,R L
MLAT
P /I O
CNRE
TWE CN
HENTOW
LOOG
RYK
I am often asked how I mapped out my career, as if there were

a secret formula. The fact is, there is not. I have worked with
TITLE: Sector Vice President and Chief Information Officer
EDUCATION: BS in business administration, University of
New Hampshire; MS in computer information systems,
some very successful women who carefully planned each career Bentley College
move. I had a different approach to becoming a chief infor- FIRST JOB: Financial analyst, Avco Systems Textron
mation officer in a major corporation. READING: Leading Change, by John P. Kotter; The Kite
Runner, by Khaled Hosseini; and for my daughter, Queen Bees
I chose Northrop Grumman 20 years ago because I and Wannabes, by Rosalind Wiseman
believed in the company mission and its progressive ideas PHILOSOPHY: Go above and beyond in everything you do,
for your people and your customers. Lead with passion.
about growing their people. My career growth was based on
FAMILY: Husband Gary, daughter, 14 and son, 12
passion and commitment, performance, a series of tough
INTERESTS: Family, boating, gardening and gourmet cooking
choices, influential mentoring, some old fashioned luck and
FAVORITE CHARITY: Sudden Infant Death
being willing to risk. Syndrome Foundation
Several philosophies have shaped my career and are con-

cepts that I pass on to my teams:
MENTORING AND SELF-INSPECTION. I have had mentors who PERFORMANCE. Performance is the greatest equalizer on an inher-
never told me what to do, but provided sound, compassionate ently unfair playing field. A talented and diligent worker will be
and sometimes hard-to-hear advice. They provided counsel on noticed and rewarded.
tough decisions and encouraged me to assess the skills I need-
TEAMS. A good leader builds cohesive teams and strong relation-
ed to grow. A key lesson I learned was that as you move up,
ships. I strive to build an environment where a team will have a
your strengths at a lower level can become a weakness at the
clear vision and mission, a passion for success and a culture of
next. You have to let go of some of the tasks and control that
learning from each other. As leaders, we need to remove roadblocks
made you successful in the past, and step up to new roles—
and ensure recognition of the team’s success.
growing and trusting your team to perform.
A few years ago I attended a seminar conducted by Jim
Collins, author of Good to Great. I was influenced by his views on
“Level 5 Leadership” and “getting the right people on the bus, and
COMPANY: Northrop Grumman Information Technology in the right seats.” The two key concepts are the “right people”
HEADQUARTERS: McLean, Virginia and the “right seats.” By filling those seats with people who are
WEB SITE: www.northropgrumman.com complimentary, you ensure a blending of strengths. As leaders, our
BUSINESS: Provider of advanced IT solutions, engineering
and business services for government and commercial clients.
success is based on building and enabling our teams, and never
2006 REVENUES: $4 billion forgetting to reward and say thank you.
EMPLOYEES: 18,500
PDJ
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35 ACCENTURE www.accenture.com 82/171 KPMG www.kpmg.com
36 AFLAC www.aflac.com 46/55 LIBERTY GLOBAL www.lgi.com
184/149 ALLSTATE www.allstate.com 174/43 LOCKHEED MARTIN www.lockheedmartin.com
76/167 ALLTEL www.alltel.com 84 LOS ALAMOS NATIONAL LABORATORY www.lanl.gov
60/61 ARVINMERITOR, INC. www.arvinmeritor.com 20 MASS BAY TRANSPORTATION www.mbta.com
78/17 AT&T www.att.com 104 MCGUIREWOODS www.mcguirewoods.com
176 ATF www.atf.gov 158/191 MEADWESTVACO www.meadwestvaco.com
80/13 AXA EQUITABLE www.axa-equitable.com 72 METLIFE www.metlife.com
68 BANK OF AMERICA www.bankofamerica.com 133 MFHA www.mfha.net
105 BANK OF THE WEST www.bankofthewest.com 127/109 MGM MIRAGE www.mgmmirage.com
185 BAUSCH & LOMB www.bausch.com 152 MONSANTO www.monsanto.com
90 BECKER & POLIAKOFF www.becker-poliakoff.com 132/C3 MOTOROLA www.motorola.com
38/39 BERNARD HODES www.hodes.com 85/5 MTA METRO-NORTH RAILROAD www.mta.nyc.ny.us/mnr
155 BOEING www.boeing.com 51/119 NATIONAL CITY CORP. www.nationalcity.com
136 BOOZ ALLEN HAMILTON www.boozallen.com 41/111 NATIONWIDE www.nationwide.com
48 CAMPBELL SOUP COMPANY www.campbellsoup.com 166/7 NEW YORK LIFE INSURANCE www.newyorklife.com
164 CAPITAL ONE www.capitalone.com 192/169 NORTHROP GRUMMAN IT www.northropgrumman.com
62 CARDINAL HEALTH www.cardinal.com 193 OWENS & MINOR www.owens-minor.com
65 CAREERBUILDER.COM www.careerbuilder.com 103/73 PARKER HANNIFIN www.parker.com
81 CATALYST www.catalystwomen.org 49 PEPSICO www.pepsico.com
99 CHEVRON www.chevron.com 107/47 PFIZER INC www.pfizer.com
141 CIGNA www.cigna.com 64 PITNEY BOWES www.pb.com
128/129 CISCO SYSTEMS www.cisco.com 148/177 PNC FIN. SVS. GROUP INC. www.pnc.com
52/33 COMCAST www.comcast.com 32/59 PRATT & WHITNEY www.pw.utc.com
162 CONSOLIDATED EDISON NY www.coned.com 94 QUALCOMM www.qualcomm.com
138/139 CONSTELLATION ENERGY www.constellation.com 178/179 QWEST COMMUNICATIONS www.qwest.com
40 COX COMMUNICATIONS www.cox.com 188/181 RAYTHEON www.raytheon.com
173 CREDIT SUISSE www.credit-suisse.com 117/116 RELIANT ENERGY www.reliant.com
31 CREW NETWORKS www.crewnetwork.org 30 ROHM AND HAAS www.rohmhaas.com
146/137 CVS CAREMARK www.cvs.com 142/143 SAFEWAY www.safeway.com
160/163 DELL INC. www.dell.com 45/95 SAKS FIFTH AVENUE www.saksincorporated.com
154/165 DELOITTE www.deloitte.com/us 56 SALLIE MAE www.salliemae.com
97 DICKSTEIN SHAPIRO LLP www.dicksteinshapiro.com 42/159 SALT RIVER PROJECT www.srpnet.com
57/3 DUPONT www.dupont.com 115/9 SHELL OIL www.shell.com
112/91 EASTMAN KODAK www.kodak.com 183 SHRM www.shrm.org
96 ECOLAB www.ecolab.com 156/113 SODEXHO www.sodexhoUSA.com
172 EDS www.eds.com 54 STAPLES www.staples.com
180 ELECTRONIC ARTS www.ea.com 44 STARBUCKS www.starbucks.com
190 ERNST & YOUNG www.ey.com 118/11 STATE FARM www.statefarm.com
106 FBI www.fbi.gov 120 SUSAN G. KOMEN FOR THE CURE www.komen.org
74/C1 FORD MOTOR COMPANY www.ford.com 150 SYMANTEC www.symantec.com
34 GENERAL ELECTRIC www.ge.com 92 SYNOVUS www.synovus.com
151/83 GENERAL MOTORS www.gm.com 70 TALENTQUEST www.talentquest.com
144 HALLIBURTON www.halliburton.com 53 TEXAS INSTRUMENTS www.ti.com
69/37 HALLMARK www.hallmark.com 98 TRAVELPORT www.travelport.com
58/131 HARRIS BANKCORP, INC. 182 U.S. AIR FORCE www.af.mil
(PART OF BMO FINANCIAL GROUP) www.bmo.com 101 U.S. ARMY www.army.mil
86/87 HEALTHNOW NEW YORK INC. www.healthnowny.com 145 U.S. NAVY www.navy.mil
66/67 HIGHMARK www.highmark.com 114/189 U.S. POSTAL SERVICE www.usps.com
130 HILTON HOTELS CORP. www.hiltonworldwide.com 168/187 UNILEVER www.unilever.com
50 HONEYWELL www.honeywell.com 186/175 UNITEDHEALTH GROUP www.unitedhealthgroup.com
170 HP www.hp.com 100 UNUM www.unum.com
89 HUNT ALTERNATIVES FUND www.ksg.harvard.edu 134/135 VANGUARD www.vanguard.com
77 INTERCONTINENTAL HOTELS GROUP www.ichotelsgroup.com 88/157 VERIZON www.verizon.com
110 ITT www.itt.com 75 VISTEON www.visteon.com
121 IVY PLANNING www.ivygroupllc.com 153/161 VOLKSWAGEN www.vw.com
63 JPMORGAN CHASE www.jpmorganchase.com 140 WACHOVIA www.wachovia.com
102/28 KAISER PERMANENTE www.kaiserpermanente.org 147 WAL-MART www.walmartstores.com
93 KELLY SERVICES www.kellyservices.com 71/C4 WALT DISNEY PARKS & RESORTS www.disneyparks.com
122/125 KEYBANK www.key.com 123/126/79 WELLPOINT www.wellpoint.com
108 KINDRED HEALTHCARE www.kindredhealthcare.com 124 WESTERN & SOUTHERN FIN. GRP. www.westernsouthern.com
BOLD denotes Advertiser

Real-Life MicroTriggers
M icroTriggers are those subtle—and

not so subtle—behaviors, phrases “As I gave my
and inequities that trigger an instanta-
neous negative response.
presentation, I
This issue, we offer more examples
submitted by real people whose identities
watched my peers
and places of business are being protected
for obvious reasons.
typing away on their
BlackBerry devices
Wedding in Paris and even answering
I grew up in a close knit Jewish
“ community where we rigorously observed phone calls on their
our traditions and customs. Most of my
friends still live in that community. I
cell phones. I was
was one of the few who moved away.
When one of my childhood friends fell
insulted.”
in love with a French woman and moved
to Europe, we were happy for him. A
group of us decided to travel to Paris
their cell phones. I was insulted. I had sat question looking at my husband. I was
for the wedding.
through other presentations, was con- furious! She did not realize that I was the
The wedding was beautiful. However,
scious and aware of what was going on, one doing the banking at home.
when we arrived at the wedding reception,
and I expected that same courtesy. If your So I said, ‘Excuse me. We are closing
we couldn’t believe that no kosher meals
phone call is that important, why not the account.’ She went to get her supervi-
were provided. Worse than that, the entrée
leave the room? And 90 percent of the sor, and I explained what the rep had
was pork! We couldn’t believe that our
emails aren’t business related anyway.” done, and why I was closing the account.
friend had not only strayed so far from his
—Anonymous Even though I closed the account I was
upbringing, but also had not provided for
still angry. I really think that it happened
our culinary needs after we had traveled
more than 3,000 miles for his wedding.
The Banker because both my husband and I are
Maybe we were triggered even more
because he was one of our own.”
“ I was having some troubles with my
bank checking account. An automatic
Asian, and she assumed that the man was
in charge.”
withdrawal that I had set up was taking —Marilyn C, San Diego, CA
—Investment Banker, New York City
out more than it was supposed to. So one
day when my husband and I were running
BlackBerries and Bluetooth
errands, we went into the branch to com- Janet Crenshaw Smith is president of Ivy
“ We had a big meeting coming up, and
each presenter was required to practice
plain. I started to explain the problem,
and noticed that the whole time I was
Planning Group LLC, a consulting and
training firm that specializes in diversity,
and receive feedback from our team. As
talking, the customer service representa- strategy and leadership. Her book is titled
I gave my presentation, I watched my
tive was looking at my husband. If I asked MicroTriggers: 58 Little Things That
peers typing away on their BlackBerry
a question, she would look AT ME, and Have a Big Impact.
devices and even answering phone calls on
then she would provide the answer to the

Also Featuring an Introduction by Indra K. Nooyi, Chairman and CEO, PepsiCo. ¥ David Casey ¥ Catalyst W O M E N W O R T H W A T C H I N G I N 2 0 0 8
Carolyn Biggs Kathy Fawcett Tracey Gray-Walker

Volume 9, Number 5 SEPTEMBER / OCTOBER 2007 Saks Fifth Avenue Walt Disney Parks & Resorts AXA Equitable Life
Insurance Company
Cindy Dellecker Shamla Naidoo
Kayla Shell Linda V. Schreiner Highmark Inc. WellPoint, Inc.
Aurora M. Rubin
Deloitte & Touche Charleen
$
25.00 U.S. Felicia Fields
Ford Motor Company
Dell Inc. MeadWestvaco
Corporation
Tracey Newell Uma Chowdhry Belinda Grant-
USA LLP Antoinette
Cisco DuPont Anderson
Wheeless Antoinette P. AT&T
Raytheon McCorvey
Carol J. Company Eastman
Zierhoffer Kodak Margaret W. Wear Lorie-Ann
Deborah Schloss Northrop UnitedHealth Group Roxburgh
Sodexho Grumman Volkswagen
Teckla Rhoads
General
PROFILES IN DIVERSITY JOURNAL

Motors
Stacy P.
Methvin
Teri Ann Royal Christy Kathy Paladino Sherry Lynn
Drake Dutch Shell Moberly Motorola
Pritha Mehra Herrington
Hallmark State Farm
Cynthia U.S. Postal MTA Metro-North
Cards, Inc. Insurance
SEPTEMBER / OCTOBER 2007 ¥ VOLUME 9 NUMBER 5

Little Service Railroad
Company Joan H. Walker
Parker
Hannifin Allstate
Insurance
Company
Eileen Slevin
New York Life
www.diversityjournal.com
Insurance Company
Melissa Plaisance
Louise Liang, MD
Safeway Inc.
Kaiser Permanente
Kathy
Hopinkah
Beth Mooney Hannan
KeyBank KPMG LLP
Marjorie F. Hsu Lin Cummins

Lisa Moriyama Verizon ArvinMeritor, Inc.
WellPoint, Inc. Communications, Inc.
Dee Mahoney
Debra Nelson Pfizer Inc
Ellen Costello MGM MIRAGE
Harris Bankcorp Inc. Candice R. Barnhardt
Edith Pettway Brown Amanda Sourry
(BMO) Nationwide
Sonya V. Stewart National City Unilever Martha Papariello
Lockheed Martin Corporation Elizabeth B. Amato Janie Mitcham Vanguard
Corporation Pratt & Whitney Reliant Energy

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Women Worth Watching John S. Murphy

are the ones every other company should emulate. D I S P L AY A D V E R T I S I N G

John Murphy SUBMISSIONS

18 Women Worth Watching Preface

30 Women Worth Watching

194 ADvantage ADVERTISERS INDEX

Sherry Lynn Herrington

On Being Selected One Of

30 Stacey B. Adams 57 Uma Chowdhry 81 Eleanor Tabi Haller-Jorden

31 Marianne Ajemian 58 Ellen Costello 82 Kathy Hopinkah Hannan

36 Janet P. Baker 64 Lisa DeBois 88 Marjorie F. Hsu

38 Carol Barber 65 Mary Delaney 89 Swanee Hunt

40 Janet Barnard 66 Cindy Dellecker 90 Yolanda Cash Jackson

41 Candice R. Barnhardt 68 Paula Dominick 92 Elizabeth “Lee Lee” James

42 Kelly J. Barr 69 Teri Ann Drake 93 Carol J. Johnson

44 Wendy Beckman 70 Dr. Ann Evangelista 94 Margaret L. “Peggy”

+HOSLQJ IDPLOLHV UHVW HDV\

107 Dee Mahoney 136 Susan Penfield 162 Saumil Shukla

As a successful State Farm agent,

running your own insurance

and financial services business,

winning the trust of your

for yourself within the community.

It won’t be easy, but you’ll have

the backing of a Fortune 500 ®

company. And it could be the

thing you’ve ever done.

An Equal Opportunity Employer

A good mentor can help you identify the tools you

In my current role as a leader and manager, I am

The opportunity to work with and for great people

By Catalyst Other push factors include: ~ What priority do you give to

A ccording to Retaining People of

AT&T salutes Belinda Grant-Anderson as one of the 2007

Mary Jane O’Meara Luisa M. Paiewonsky

Mary A. Fernandes Jacquelyn I. Wilkins

Mass Aeronautics Commission

Irene Chang Britt

Paula A. Price Marylou Y. Bailey

Carol Ann Petren

Nor Rae Spohn

Kerry Anne Carter

Elizabeth “Beth” Bull

Dr. Ann Evangelista

“Being committed to your vision requires

BS from Widener University; MS from Villanova

“Embrace flexibility and

“Distinguish yourself and your group

To learn more about our commitment to diversity, go to www.comcast.com/diversity

“My success became less about me and

BUSINESS: Diversified industrial and financial corporation

“Be in the moment—and set some

“Believe in yourself and make sure you

EDUCATION: BA with from

At Hallmark we have one purpose—to enrich people’s lives.

arlette torres – editorial director

FOR MORE INFORMATION ON HALLMARK CAREER OPPORTUNITIES, VISIT WWW.HALLMARK.COM/CAREERS.

“Nothing brings me more satisfaction

It takes talent to find talent.

“Leadership requires us to break

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