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SERVICE MANUAL
MODEL:
HL-5240/5250DN/5270DN/5280DW
September 2005
SM-PRN057
(4)
Confidential
© Copyright Brother Industries, Ltd. 2005
Compilation and Publication:
This manual has been complied and published, under the supervision of Brother Industries
Ltd., covering the latest product descriptions and specifications. The contents of this manual
and the specifications of this product are subject to change without notice. Brother reserves
the right to make changes without notice in the specifications and materials contained herein
and shall not be responsible for any damages (including consequential) caused by reliance on
the materials presented, including but not limited to typographical and other errors relating to
the publication. This product is designed for use in a professional environment.
Trademarks:
The Brother logo is a registered trademark of Brother Industries, Ltd.
Apple, the Apple Logo, Macintosh and TrueType are registered trademarks of Apple
Computer, Inc in the United States and other countries.
Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson
Corporation.
Hewlett Packard is a registered trademark and HP LaserJet 6P, 6L, 5P, 5L, 4, 4L 4P, III, IIIP,
II, and IIP are trademarks of Hewlett-Packard Company.
IBM, IBM PC, and Proprinter are registered trademarks of International Business Machines
Corporation.
Microsoft, MS-DOS, Windows and Windows NT are registered trademarks of Microsoft
Corporation in the U.S. and other countries.
ENERGY STAR is a U.S. registered mark.
Citrix and MetaFrame are registered trademarks of Citrix Systems, Inc. in the United State.
SuSE is a registered trademark of SuSE Linux AG.
RED HAT is a registered trademark of Red Hat. Inc.
Mandrake is a registered trademark of Mandrake Soft SA.
PostScript and PostScript 3 are trademarks of Adobe Systems Incorporated.
Intel, Intel Xeon and Pentium are trademarks or registered trademarks of Intel Corporation.
AMD, AMD Athlon, AMD Opeteron and combinations thereof, are trademarks of Advanced
Micro Devices, Inc.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of
Sun Microsystems, Inc. in the United States and other countries.
All other terms and brand and product names mentioned in this Service Manual are registered
trademarks of their respective companies.
Confidential
PREFACE
This service manual contains basic information required for after-sales service of the laser
printer (hereinafter referred to as "this machine" or "the printer"). This information is vital to
the service technician to maintain the high printing quality and performance of the printer.
This service manual covers the HL-5240/5250DN/5270DN/5280DW printers.
This manual consists of the following chapters:
CHAPTER 1: GENERAL
Features, specifications, etc.
CHAPTER 4: TROUBLESHOOTING
Reference values and adjustments, troubleshooting image defects,
troubleshooting malfunctions, etc.
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TABLE OF CONTENTS
REGULATION ............................................................................................ viii
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
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3. PERIODICAL CLEANING ..................................................................................... 3-49
3.1 Cleaning the Inside of the Printer ................................................................................... 3-49
3.2 Cleaning the Corona Wire .............................................................................................. 3-52
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7.28-1 Top Cover 2 Printed ASSY (For HL-5270DN/5280DW) ............................................... 5-48
7.28-2 Inner Chute/Pinch Roller Holder ................................................................................... 5-49
7.28-3 Panel PCB ASSY.......................................................................................................... 5-50
7.28-4 SW Key A/B/C/ Set Key Printed ASSY ......................................................................... 5-51
7.28-5 LCD Holder ASSY ........................................................................................................ 5-53
7.29 Filter................................................................................................................................ 5-55
7.30 Laser Unit ....................................................................................................................... 5-56
7.31 PS PCB Unit ................................................................................................................... 5-57
7.32 High-Voltage PS PCB ASSY .......................................................................................... 5-60
7.33 Toner LED PCB Unit ASSY............................................................................................ 5-62
7.34 Fan Motor 60 Unit........................................................................................................... 5-63
7.35 Fan Motor 60 Unit LV ..................................................................................................... 5-63
7.36 Frame L .......................................................................................................................... 5-64
7.37 Frame R.......................................................................................................................... 5-64
7.38 MP Unit........................................................................................................................... 5-65
7.39 Regist Actuator Rear/Regist Actuator Spring ................................................................. 5-70
7.40 Regist Actuator Front/Regist Actuator Spring................................................................. 5-72
7.41 Roller Holder ASSY ........................................................................................................ 5-73
7.42 PE Actuator, Edge Actuator, Edge Actuator Spring ....................................................... 5-74
7.43 PE PG Sensor ASSY...................................................................................................... 5-76
7.44 Wireless PCB (PCB T60H929.00 ASSY 02) (For HL-5280DW) .................................... 5-77
8. DISASSEMBLY PROCEDURE (LT-5300)............................................................. 5-78
8.1 Paper Tray...................................................................................................................... 5-78
8.2 LT Front Cover ASSY..................................................................................................... 5-81
8.3 LT Rear Cover ................................................................................................................ 5-82
8.4 LT Side Cover L.............................................................................................................. 5-82
8.5 LT Side Cover R ............................................................................................................. 5-83
8.6 LT PCB ASSY ................................................................................................................ 5-84
8.7 Connector: 55533-1219.................................................................................................. 5-85
8.8 Connector: 54702-1219.................................................................................................. 5-85
8.9 Gear 24LT ...................................................................................................................... 5-86
8.10 Collar 6 ........................................................................................................................... 5-87
8.11 LT Solenoid ASSY.......................................................................................................... 5-91
8.12 Roller Holder ASSY ........................................................................................................ 5-92
8.13 Edge Actuator Spring ..................................................................................................... 5-93
8.14 PE Actuator, Edge Actuator............................................................................................ 5-94
8.15 LT Sensor PCB ASSY .................................................................................................... 5-95
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
APPENDIX
1. MAIN PCB CIRCUIT DIAGRAM.............................................................................. A-1
2. LOW-VOLTAGE POWER SUPPLY PCB CIRCUIT DIAGRAM (100V, 200V) ......... A-8
3. HIGH-VOLTAGE POWER SUPPLY PCB CIRCUIT DIAGRAM ............................ A-10
4. POINT TO POINT CONNECTION DIAGRAM....................................................... A-11
5. GEAR LAYOUT DRAWING .................................................................................. A-12
6. READMARKS ....................................................................................................... A-14
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REGULATION
LASER SAFETY (100 - 120V MODEL ONLY)
This printer is certified as a Class 1 laser product under the U.S. Department of Health
and Human Services (DHHS) Radiation Performance Standard according to the Radiation
Control for Health and Safety Act of 1968. This means that the printer does not produce
hazardous laser radiation.
Since radiation emitted inside the printer is completely confined within protective housings
and external covers, the laser beam cannot escape from the machine during any phase of
user operation.
Caution
Use of controls, adjustments or performance of procedures other than those specified in
this User’s Guide may result in hazardous radiation exposure.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
This printer has a laser diode which emits invisible laser radiation in the Laser Unit. The
Laser Unit should not be opened without disconnecting the two connectors connected with
the AC power supply and laser unit. Since the variable resistor in the laser unit is adjusted
in accordance with the standards, never touch it.
Caution
Use of controls, adjustments or performance of procedures other than those specified in
this manual may result in hazardous radiation exposure.
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SAFETY INFORMATION
CAUTION FOR LASER PRODUCT (WARNHINWEIS FUR LASER DRUCKER)
CAUTION: When the machine during servicing is operated with the cover open, the
regulations of VBG 93 and the performance instructions for VBG 93 are
valid.
CAUTION: In case of any trouble with the laser unit, replace the laser unit itself. To
prevent direct exposure to the laser beam, do not try to open the enclosure
of the laser unit.
ACHTUNG: Im Falle von Störungen der Lasereinheit muß diese ersetzt werden. Das
Gehäuse der Lasereinheit darf nicht geöffnet werden, da sonst
Laserstrahlen austreten können.
ADDITIONAL INFORMATION
When servicing the optical system of the printer, be careful not to place a screwdriver or
other reflective object in the path of the laser beam. Be sure to take off any personal
accessories such as watches and rings before working on the printer. A reflected beam,
though invisible, can permanently damage the eyes.
Since the beam is invisible, the following caution label is attached on the laser unit.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
WARNING
Indicates warnings that must be observed to prevent possible personal injury.
! CAUTION:
Indicates cautions that must be observed to service the printer properly or prevent damage
to the printer.
NOTE:
Indicates notes and useful tips to remember when servicing the printer.
**Listed below are the various kinds of “WARNING” messages included in this manual.
WARNING
Always turn off the power switch and unplug the power cord from the power outlet
before accessing any parts inside the printer.
WARNING
Some parts inside the printer are extremely hot immediately after the printer is used.
When opening the front cover or back cover to access any parts inside the printer,
never touch the shaded parts shown in the following figures.
WARNING
If you analyze malfunctions with the power plug inserted into the power outlet,
special caution should be exercised even if the power switch is OFF because it is a
single pole switch.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
CHAPTER 1 GENERAL
1. FEATURES
Front Operation
Basic operation of the printer can be controlled from the control panel.
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CHAPTER 1 GENERAL
Environment-Friendly
<Economy Printing Mode (Toner Save Mode)>
This feature will cut your printing cost by saving toner. It is useful for obtaining draft copies for
proof-reading. You can select the toner saving economy mode through the Windows printer
driver supplied with your printer.
<Sleep Mode (Power Save Mode)>
Sleep mode automatically reduces power consumption when the printer is not in use for a
certain period of time. The printer consumes less than 8.5W when in sleep mode.
<Low Running Cost>
Since the toner cartridge is separate from the drum unit, you need to replace only the toner
cartridge after printing around 3,500 (Standard cartridge) pages or 7,000 (High yield cartridge)
at 5% coverage for A4 paper for the standard cartridge, which is both cost effective and
ecologically friendly.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
2.1 Overview
(HL-5240/5250DN)
<Front View>
Front cover
Control panel
Paper tray
Fig. 1-1
<Rear View>
Back cover
DIMM cover
Duplex tray
(For HL-5250DN)
Parallel interface connector
AC power connector
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CHAPTER 1 GENERAL
(HL-5270DN/5280DW)
<Front View>
Front cover
Control panel
Paper tray
Fig. 1-3
<Rear View>
Back cover
DIMM cover
Duplex tray
Parallel interface connector
AC power connector
LEDs
10/100BASE-TX port (Light emitting diodes)
Fig. 1-4
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
1. Toner
LED indicates when the Toner is low or at the end of its life.
2. Drum
LED indicates when the Drum is nearing the end of its life.
3. Paper
LED indicates when the paper tray is empty or there is a paper
jam.
4. Status
LED will flash and change color depending on the printer status.
5. Job Cancel button
will stops and cancels the print operation in progress.
6. Go button
Wake-up / Error recovery / Form feed / Reprint
Fig. 1-5
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CHAPTER 1 GENERAL
(HL-5270DN/5280DW)
1. LCD
• Off: The printer is off or in sleep status.
• Green (General): Ready to print.
Printing
Warming up
Job canceling
• Red (Error): There is a problem with the printer.
• Orange (Setting): The printer is offline.
Choosing a menu
Setting number of reprints.
Pause
2. Data LED: Orange
• On: Data is in the printer memory.
• Blinking: Receiving or processing data.
• Off: No remaining data in the memory.
3. Go button
Fig. 1-6 Exit from the control panel menu and reprint setting.
Clear error messages.
Pause and Continue printing.
4. Job Cancel button
Stop and cancel the printing operation in progress.
5. Reprint button
Choose the reprint menu and the number of extra copies
(1-999).
Please enhance the RAMDISK size when you want to use
the Reprint functions.
6. Menu buttons
• +: Move forward through menus.
Move forward through the available options.
• -: Move backward through menus.
Move forward through the available options.
• Set: Choose the control panel menu.
Set the chosen menus and settings.
• Back: Go back one level in the menu structure.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
3. SPECIFICATIONS
3.1 Printing
Print method Electrophotography by semiconductor laser beam scanning
First print Less than 8.5 seconds when the printer is in the ready state.
(when loading A4 or Letter-size paper from the standard paper tray)
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CHAPTER 1 GENERAL
3.2 Functions
<Controller>
Processor 266MHz
Interface Standard:
HL-5240 HL-5250DN/5270DN HL-5280DW
Hi-Speed USB 2.0 Hi-Speed USB 2.0 Hi-Speed USB 2.0
IEEE 1284 Parallel IEEE 1284 Parallel IEEE 1284 Parallel
10/100 BASE-TX 10/100 BASE-TX
Wireless LAN
IEEE802.11 b/g
Option:
HL-5240 HL-5250DN/5270DN HL-5280DW
10/100 BASE-TX N/A N/A
Ethernet (NC-2100p)
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66 fonts
<Software>
Printer driver <Windows>
• PCL Driver for Windows 95/98/Me, Windows NT 4.0,
Windows 2000 and Windows XP Home Edition/XP
Professional/XP Professional x64 Edition *
* Download the printer driver for Windows XP Professional x64
Edition from http://solutions.brother.com
• Generic PCL Driver for Windows NT 4.0, Windows 2000 and
Windows XP Home Edition/XP Professional/XP Professional
x64 Edition
• BR-Script 3 (PPD file) for Windows 95/98/Me, Windows NT 4.0
<Macintosh>
• Brother Laser Driver for Mac OS 9.1 to 9.2 and Mac OS X
10.2.4 or greater
• BR-Script 3 (PPD file) for Mac OS 9.1 to 9.2 and Mac OS X
10.2.4 or greater
<Linux*>
• LPR Driver for Linux
• CUPS driver for Linux
* Download the printer driver for Linux from
http://solutions.brother.com
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CHAPTER 1 GENERAL
Utilities (HL-5240)
Interactive Help*
(HL-5250DN/5270DN/5280DW)
Interactive Help*, Driver Deployment Wizard**
* Interactive Help: Instructional animations for problem solving.
** The Driver Deployment Wizard automates the installation of a
printer in a peer-to-peer network.
System Requirements
Computer Platform & Operating Processor Speed Minimum Recom- Available
System Version RAM mended Hard
RAM Disk
Space
Windows
*1
95 , 98, 98SE 486/66 MHz 8 MB 16 MB 40 MB
NTWorkstation 4.0
*1
Intel Pentium 75 MHz 16 MB 32 MB 50 MB
2000 Professional Intel Pentium 133 MHz 64 MB 128 MB 50 MB
Me Intel Pentium 150 MHz 32 MB 64 MB 50 MB
XP Home Edition Intel Pentium 300 MHz 128 MB 128 MB 50 MB
XP Professional
TM
XP Professional x64 AMD Opteron 256 MB 256 MB 50 MB
*2
Edition TM
AMD Athlon 64
Intel Xeon with Intel
TM
EM64T
Intel X Pentium with 4 Intel
EM64T
Apple OS 9.1-9.2 All base models meet 32 MB 64 MB 50 MB
Macintosh
*3
minimum requirements
Mac OS X10.2.4 or 128 MB 160 MB 50 MB
greater
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
Weight (HL-5240)
Approximately 8.3 kg (18.3 lb.), not including the drum unit and toner
cartridge.
Approximately 9.5 kg (20.9 lb.) including the drum unit and toner
cartridge.
(HL-5250DN)
Approximately 8.6 kg (19.0 lb.), not including the drum unit and toner
cartridge.
Approximately 9.8 kg (21.6 lb.) including the drum unit and toner
cartridge.
(HL-5270DN/5280DW)
Approximately 8.8 kg (19.4 lb.), not including the drum unit and toner
cartridge.
Approximately 10.0 kg (22.0 lb.) including the drum unit and toner
cartridge
NOTE:
The power consumption figure quoted for sleep mode is when the fan has stopped.
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CHAPTER 1 GENERAL
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
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CHAPTER 1 GENERAL
3.6 Paper
3.6.1 Paper handling
The table in the next page shows the feedable media of each paper tray described above.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
Choose the
Tray 1/2/3 MP Tray DX media type from
the printer driver
Plain paper Yes Yes Yes Plain paper
2
75 g/m to 105
2
g/m
(20 to 28 lbs.)
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CHAPTER 1 GENERAL
Tray 2/3
Tray 1 MP Tray DX Lower tray unit
(Option) (LT-5300)
2 2 2 2
60 to 105 g/m 60 to 161 g/m 60 to 105 g/m 60 to 105 g/m
(16 to 28 lb.) (16 to 43 lb.) (16 to 28 lb.) (16 to 28 lb.)
Europe USA
2
Plain paper Xerox Premier 80 g/m Xerox 4200DP 20lb
2
Xerox Business 80 g/m Hammermill Laser Paper 24lb
2
M-real DATACOPY 80 g/m
Recycled paper Xerox Recycled Supreme N/A
Transparency 3M CG3300 3M CG 3300
Label Avery laser label L7163 Avery laser label #5160
* This printer can use recycled paper that meets the DIN 19309 specification.
! CAUTION:
When you are choosing print media, be sure to follow the information given below to prevent
any paper jams, print quality problems or printer damage;
• It is recommended to use long-grained paper for the best print quality. If short-grained
paper is being used, it might be the cause of paper jams.
• Use neutral paper. Do not use acid paper to avoid any damage to the drum unit.
• Avoid using coated paper such as vinyl coated paper.
• Avoid using preprinted or highly textured paper.
• It is recommended to use labels or transparencies which are designed for use in laser
printers.
• Avoid feeding labels with the carrier sheet exposed, or the printer will be damaged.
• Before loading paper with holes such as organizer sheets, be sure to fan the stack well.
• Do not use organizer sheets that are stuck together. The glue that is used might caused
damaged to the printer.
• When printing on the back of pre-printed paper, if the paper is curled, be sure to straighten
the paper as much as possible.
Different types of paper should not be loaded at the same time in the paper tray to avoid any
paper jams or misfeeds.
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Portrait
F
G
Physical page
Printable area
Logical page
E E
D B
B Physical page length
G G
D Maximum logical page length
F Distance from edge of physical page to
edge of logical page
G
C
NOTE:
• “Logical page” shows the printable area for a PCL driver.
• “Printable area” shows mechanical printable area of the machine.
• Therefore, the machine can only print within the shaded area when you use a PCL driver.
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CHAPTER 1 GENERAL
The table below shows the printable areas when printing on Portrait for each paper size.
Size A B C D E F G
215.9 mm 279.4 mm 203.2 mm 279.4 mm 6.35 mm 4.2 mm
Letter 8.5” 11.0” 8.0” 11.0” 0.25” 0 mm 0.16”
(2,550 dots) (3,300 dots) (2,400 dots) (3,300 dots) (75 dots) (50 dots)
215.9 mm 355.6 mm 203.2 mm 355.6 mm 4.2 mm
Legal 8.5” 14.0” 8.0” 14.0” Ç 0 mm 0.16”
(2,550 dots) (4,200 dots) (2,400 dots) (4,200 dots) (50 dots)
215.9 mm 330.2mm 203.2 mm 330.2mm 4.2 mm
Folio 8.5” 13.0” 8.0” 13.0” Ç 0 mm 0.16”
(2,550 dots) (3,900 dots) (2,400 dots) (3,900 dots) (50 dots)
184.15 mm 266.7 mm 175.7 mm 266.7 mm 6.35 mm 4.2 mm
Executive 7.25” 10.5” 6.92” 10.5” 0.25” 0 mm 0.16”
(2,175 dots) (3,150 dots) (2,025 dots) (3,150 dots) (75 dots) (50 dots)
210.0 mm 297.0 mm 198.0 mm 297.0 mm 6.01 mm 4.2 mm
A4 8.27” 11.69” 7.79” 11.69” 0.24” 0 mm 0.16”
(2,480 dots) (3,507 dots) (2,338 dots) (3,507 dots) (71 dots) (50 dots)
148.5 mm 210.0 mm 136.5 mm 210.0 mm 4.2 mm
A5 5.85” 8.27” 5.37” 8.27” Ç 0 mm 0.16”
(1,754 dots) (2,480 dots) (1,612 dots) (2,480 dots) (50 dots)
105.0 mm 148.5 mm 93.0 mm 148.5 mm 4.2 mm
A6 4.13” 5.85” 3.66” 5.85” Ç 0 mm 0.16”
(1,240 dots) (1,754 dots) (1,098 dots) (1,754 dots) (50 dots)
182.0 mm 257.0 mm 170.0 mm 257.0 mm 4.2 mm
B 5 (JIS) 7.1” 10.11” 6.69” 10.11” Ç 0 mm 0.16”
(2,130 dots) (3,033 dots) (2,007 dots) (3,033 dots) (50 dots)
176.0 mm 250.0 mm 164.0 mm 250.0 mm 4.2 mm
B 5 (ISO) 6.93” 9.84” 6.46” 9.84” Ç 0 mm 0.16”
(2,078 dots) (2,952 dots) (1,936 dots) (2,952 dots) (50 dots)
125.0 mm 176.0 mm 164.0 mm 176.0 mm 4.2 mm
B 6 (ISO) 4.92” 6.93” 4.44” 6.93” Ç 0 mm 0.16”
(1,476 dots) (2,078 dots) (1,334 dots) (2.078 dots) (50 dots)
104.78 mm 241.3 mm 92.11 mm 241.3 mm 6.35 mm 4.2 mm
COM10 4.125” 9.5” 3.63” 9.5” 0.25” 0 mm 0.16”
(1,237 dots) (2,850 dots) (1,087 dots) (2,850 dots) (75 dots) (50 dots)
98.43 mm 190.5 mm 85.7 mm 190.5 mm 4.2 mm
MONARCH 3.875” 7.5” 3.37” 7.5” Ç 0 mm 0.16”
(1,162 dots) (2,250 dots) (1,012 dots) (2,250 dots) (50 dots)
162.0 mm 229.0 mm 150.0 mm 229.0 mm 6.01 mm 4.2 mm
C5 6.38” 9.01” 5.9” 9.01” 0.24” 0 mm 0.16”
(1,913 dots) (2,704 dots) (1,771 dots) (2,704 dots) (71 dots) (50 dots)
110.0 mm 220.0 mm 98.0 mm 220.0 mm 4.2 mm
DL 4.33” 8.66” 3.86” 8.66” Ç 0 mm 0.16”
(1,299 dots) (2,598 dots) (1,157 dots) (2,598 dots) (50 dots)
DL L 220.0 mm 110.0 mm 207.4 mm 110.0 mm 6.27 mm 6.27 mm
8.66” 4.33” 8.17” 4.33” 0.25” 0 mm 0.25”
(2,598 dots) (1.299 dots) (2,450 dots) (1.299 dots) (74 dots) (74 dots)
NOTE:
• The paper sizes indicated here should confirm to the nominal dimensions specified by JIS
except B5 (ISO), B6 (ISO).
• The dot size is based on 300 dpi resolution.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
Landscape
F
G
Physical page
Printable area
E E Logical page
D B
G G
B Physical page length
D Maximum logical page length
F Distance from edge of physical
page to edge of logical page
G
F
NOTE:
• “Logical page” shows the printable area for a PCL driver.
• “Printable area” shows mechanical printable area of the machine.
• Therefore, the machine can only print within the shaded area when you use a PCL driver.
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CHAPTER 1 GENERAL
The table below shows the printable areas when printing on Landscape for each paper size.
Size A B C D E F G
279.4 mm 215.9 mm 269.3 mm 215.9 mm 5.0 mm 4.2 mm
Letter 11.0” 8.5” 10.6” 8.5” 0.2” 0 mm 0.16”
(3,300 dots) (2,550 dots) (3,180 dots) (2,550 dots) (60 dots) (50 dots)
355.6 mm 215.9 mm 345.5 mm 215.9 mm 4.2 mm
Legal 14.0” 8.5” 13.6” 8.5” Ç 0 mm 0.16”
(4,200 dots) (2,550 dots) (4,080 dots) (2,550 dots) (50 dots)
330.2mm 215.9 mm 320.0mm 215.9 mm 4.2 mm
Folio 13.0” 8.5” 12.6” 8.5” Ç 0 mm 0.16”
(3,900 dots) (2,550 dots) (3,780 dots) (2,550 dots) (50 dots)
266.7 mm 184.15 mm 256.6 mm 184.15 mm 5.0 mm 4.2 mm
Executive 10.5” 7.25” 10.1” 7.25” 0.2” 0 mm 0.16”
(3,150 dots) (2,175 dots) (3,030 dots) (2,175 dots) (60 dots) (50 dots)
297.0 mm 210.0 mm 287.0 mm 210.0 mm 4.8 mm 4.2 mm
A4 11.69” 8.27” 11.2” 8.27” 0.19” 0 mm 0.16”
(3,507 dots) (2,480 dots) (3,389 dots) (2,480 dots) (59 dots) (50 dots)
210.0 mm 148.5 mm 200.0mm 148.5 mm 4.2 mm
A5 8.27” 5.85” 7.87” 5.85” Ç 0 mm 0.16”
(2,480 dots) (1,754 dots) (2,362 dots) (1,754 dots) (50 dots)
148.5 mm 105.0 mm 138.5 mm 105.0 mm 4.2 mm
A6 5.85” 4.13” 5.45” 4.13” Ç 0 mm 0.16”
(1,754 dots) (1,240 dots) (1,636 dots) (1,240 dots) (50 dots)
257.0 mm 182.0 mm 247.0 mm 182.0 mm 4.2 mm
B 5 (JIS) 10.11” 7.1” 9.72” 7.1” Ç 0 mm 0.16”
(3,033 dots) (2,130 dots) (2,916 dots) (2,130 dots) (50 dots)
250.0 mm 176.0 mm 240.0 mm 176.0 mm 4.2 mm
B 5 (ISO) 9.84” 6.93” 9.44” 6.93” Ç 0 mm 0.16”
(2,952 dots) (2,078 dots) (2,834 dots) (2,078 dots) (50 dots)
176.0 mm 125.0 mm 166.4 mm 125.0 mm 4.2 mm
B 6 (ISO) 6.93” 4.92” 6.55” 4.92” Ç 0 mm 0.16”
(2,078 dots) (1,476 dots) (1,960 dots) (1,476 dots) (50 dots)
241.3 mm 104.78 mm 231.1 mm 104.78 mm 5.0 mm 4.2 mm
COM10 9.5” 4.125” 9.1” 4.125” 0.2” 0 mm 0.16”
(2,850 dots) (1,237 dots) (2,730 dots) (1,237 dots) (60 dots) (50 dots)
190.5 mm 98.43 mm 180.4 mm 98.43 mm 4.2 mm
MONARCH 7.5” 3.875” 7.1” 3.875” Ç 0 mm 0.16”
(2,250 dots) (1,162 dots) (2,130 dots) (1,162 dots) (50 dots)
229 mm 162 mm 219.0 mm 162 mm 4.8 mm 4.2 mm
C5 9.01” 6.38” 8.62” 6.38” 0.19” 0 mm 0.16”
(2,704 dots) (1,913 dots) (2,586 dots) (1,913 dots) (59 dots) (50 dots)
220 mm 110 mm 210.0 mm 110 mm 4.2 mm
DL 8.66” 4.33” 8.26” 4.33” Ç 0 mm 0.16”
(2,598 dots) (1,299 dots) (2,480 dots) (1,299 dots) (50 dots)
110 mm 220 mm 97.5 mm 220 mm 6.27 mm 6.27 mm
DL L 4.33” 8.66” 3.84” 8.66” 0.25” 0 mm 0.25”
(1,299 dots) (2,598 dots) (1,151 dots) (2,598 dots) (74 dots) (74 dots)
NOTE:
• The paper sizes indicated here should confirm to the nominal dimensions specified by JIS
except B5 (ISO), B6 (ISO).
• The dot size is based on 300 dpi resolution.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
NOTE:
• The print speed may vary according to conditions, such as paper size and paper tray.
• When a smaller size paper than A4 or Letter is printed, the temperature on both edges of
the fuser unit is much higher than the temperature on the center of the unit where the paper
is fed depending on the setting or model. Therefore, the print speed is slowed in order to
decrease the temperature on the edges after the specified time, it is maximum print speed
when you first start printing.
• The actual print speed varies depending on the paper size.
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CHAPTER 1 GENERAL
NOTE:
• Without yellow protector, DR cover.
• Toner cartridge weight may vary within 2 to 3g depending on the cartridge weight.
• From the serial number “M5JV030390D~” for the standard toner cartridge and
“M5JD021965D~” for the high yield toner cartridge, 60g is over in the total weight of a toner
cartridge because of a different type of the Develop Roller.
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The descriptions below show how to understand the meanings of the numbers printed on the
labels or bag of the printer and printer parts.
(1) Printer: Printed on the label attached on the rear of the main body
U52682A5J111101
SEQUENTIAL NO.
FACTORY ID NO.
YEAR
MONTH
5A11 JA
YEAR PRODUCTION LINE NO.
MONTH FACTORY ID NO.
DATE
(3) Drum unit: Printed on the bar code label attached inside the drum unit
A5J5100104A
MONTH SERIAL NO. PRODUCTION LINE NO.
YEAR
FACTORY ID NO.
DR/TN REUSE
TONER VOLUME
The first time: M
The second time: N
The third time: P
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CHAPTER 1 GENERAL
5A30 JA
YEAR PRODUCTION LINE NO.
MONTH FACTORY ID NO.
DATE
CARTRIDGE
PRODUCTION INFO. M5JL000199A
MONTH SERIAL NO. PRODUCTION LINE NO.
YEAR TONER VOLUME
L: 80g
M: 100g DR/TN REUSE
FACTORY ID NO. The first time: M
The second time: N
The third time: P
X X XXXXXXX
SERIAL NUMBER
MOLD NUMBER
MANUFACTURE DISTINCTION
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1. OVERALL
Control system
Extended RAM
SODIMM 144pin
USB host Wireless LAN
(HL-5280DW) (HL-5280DW)
RAM
16MB: HL-5240
32MB: HL-5250DN/
5270DN/
5280DW
Ethernet
10/100 Base TX
External device
(HL-5250DN/
5270DN/5280DW)
Low-voltage power
Interface block
USB
Parallel
Drive block
High-voltage power
Transfer block
Developing block
Toner cartridge
Fig. 2-1
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CHAPTER 2 THEORY OF OPERATION
2. ELECTRONICS
Tray1 solenoid
Main PCB LT Sensor PCB
Regist solenoid (PE+PEDGE)
Front relay LT PCB
PCB
MP solenoid LT solenoid
Fig. 2-2
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CSROM0/
CSROM1/
RD/WR
RD/WR
5280DW: 32MB
SO-DIMM
CPU Core
(Sapphire 266MHz) D16/A24
EXCS0/
RD/WR
D16/A13
INTn Network IC
SPD LAN
(LAN9115)
RSTn
HL-5250DN: TCP/IP Xtal
EEPROM HL-5270DN: Full Protocol 25.00MHz
16kbit
D16/A24
EXCS1/
Rb/WR
Pararell IF
CLK INT
DATA INTn Wireless
CDCC GA USB HOST
REQn
LAN
RSTn ISP 1362
Xtal
IEEE 1284 RSTn HL-5280DW
12.00MHz
Xtal(for Video)
23.4617MHz 3 solenoid (T1/REG/MP)
CN (RELAY FRONT)
3 sensor (Front_Cover/Toner sensor/Process NEW) 9 pin
CN
HTLIMITN Comparator
(Laser Diode PCB)
8 pin
Therm1/2
AI1:2
CN (RELAY REAR)
2 sensor (PaperOut/DX tray) 6 pin
SCAN_CTR/
CN (Laser Unit) MAIN_CTR/
14 pin MAIN_FR 5 Analog_in (HVPS)
Motor AI3:7
GRIDC
CN (MAIN MOTOR)
Driver IC 5 PWM_out (HVPS)
CN (HVPS)
19 pin 2 FAN (MAIN/HVPS)
23 pin
5 sensor (reg_f/reg_r/pedg/T1PE/MPPE)
Toner LED
+3.3V Reset IC
HeaterON
+24V
CN (LVPS)
+8V +3.3V
Regulator 8 pin
+5V +24VRET
5V 3.3V 0V
4 sensor (pedgex2/PEx2)
Regulator CN (LT)
+3.3V 2 solenoid
3.3V 1.5V 12 pin
Fig. 2-3
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CHAPTER 2 THEORY OF OPERATION
2.3.1 CPU
A Sapphire – 266 MHz (Vr5500) is built into the CPU in the ASIC. It runs at a clock frequency
of 266 MHz.
The functions of the interface block communication with external devices are described below;
2.3.5 ROM
< ROM 0 >
64 Mbit ROM (8 MB) is fitted.
The main program is written into the ROM.
< ROM 1: Demo Specification For US, Canada>
16 Mbit ROM (2 MB) is fitted. (HL-5240)
32 Mbit ROM (4 MB) is fitted. (HL-5250DN)
< ROM 1: Standard Specification >
16 Mbit ROM (2 MB) is fitted. (HL-5250DN)
32 Mbit ROM (4 MB) is fitted. (HL-5270DN/5280DW)
2.3.6 SDRAM
16 MB SDRAM (128 Mbits x 1) is used as the RAM. (HL-5240)
32 MB SDRAM (256 Mbits x 1) is used as the RAM. (HL-5250DN/5270DN/5280DW)
2.3.8 EEPROM
The EEPROM is M24C16 type of two-wire method with a 16kbit configuration.
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CHAPTER 2 THEORY OF OPERATION
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
3. MECHANICS
Laser unit
Eject roller ASSY
Developer roller
Fuser unit
Back cover
Drum unit
Heat roller
Feed roller
Regist roller
Pressure roller
Regist actuator front
Feed roller TR
Exposure drum
Pressure roller
Duplex unit Regist actuator rear
Feed roller
Paper tray
Feed roller TR
Pressure roller
Separation roller
Paper tray (LT unit)
Feed roller
LT unit
Fig. 2-4
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CHAPTER 2 THEORY OF OPERATION
DX
MP solenoid
Main motor
(Drive sub ASSY)
T1 solenoid
LT
LT solenoid
Fig. 2-5
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Pinch roller
Feed roller TR
Regist roller
Pressure roller
PE actuator
Separation roller
Feed roller
Paper
Plate
Fig. 2-6
The main motor drive is transmitted to the gears, and the gears are engaged. Then, the paper
is gripped between the separation roller and separation pad and separated into individual
sheets.
The paper drawn out of the paper tray pushes against the regist front actuator, and the paper
top position or absence of paper is detected by the actuator movement. The tail edge actuator
detects the end of the paper fed.
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CHAPTER 2 THEORY OF OPERATION
The plate ASSY in the paper tray is pushed up with the motor drive and not with the spring in
order to maintain the constant paper feeding performance regardless the number of sheet
remained in the tray.
When the paper tray (Tray1 cassette) is installed into the printer, the lift gear 46 is rotated, and
the motor drive is transmitted to the plate ASSY so that it is pushed up.
P/P differential
P/P clutch hook A1
Gear 15
Gear 21-16
Lift gear 46
Plate ASSY
Plate up plate
Fig. 2-7
When the feed roller is pushed up, the hook is released by the lift arm, and the rotation of the
clutch gear is stopped. Then, the pressure plate is stopped to push up.
Stop
Fig. 2-8
When a paper jam occurs, the nips between the pressure roller and feed roller TR and
between the pinch roller and regist roller are released, which allows you to remove the jammed
recording paper easily.
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Exposure drum
Transfer roller
Fig. 2-9
The regist actuator rear in the path from the regist roller to the transfer roller controls the first
print position on the paper. The printer starts transferring an image when a definite time
passes after the paper is passed through the regist actuator rear.
Primary charger
Forms a uniform charge on the drum surface.
(1) Corona wire
Generates the ion charge on the drum.
(2) Grid
Spreads the ion charge evenly over the drum surface.
Transfer roller
Transfers the toner image to the paper from the drum surface.
Cleaner
Removes the paper dust or dirt on the surface of the exposure drum.
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CHAPTER 2 THEORY OF OPERATION
3.3.4 Developing
Developing causes the toner to be attracted to the electrostatic image on the drum so as to
transform it into a visible image.
The developer consists of a non-magnetic toner. The developer roller is made of conductive
rubber and the supply roller (which is also made of conductive sponge) rotate against each
other. The toner is charged and carried from the supply roller to the developer roller. The
toner adheres to the developer roller and is conveyed to the exposure drum at an even
thickness controlled by the blade. The toner is nipped between the developer roller and the
drum and developed onto the latent image on the drum. The electrostatic field between the
drum and the developer roller, which is DC-biased from the high-voltage power supply, creates
the electrostatic potential to attract toner particles from the developer roller to the latent image
area on the drum surface.
Supply roller
Exposure drum
Transfer roller
Fig. 2-10
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Fuser unit
Heat roller
Halogen heater
Pressure roller
Fig. 2-11
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CHAPTER 2 THEORY OF OPERATION
Back cover
Heat roller
Paper eject actuator
Pressure roller
Fig. 2-12
When a paper jam occurs, the roller in the eject roller ASSY is released to remove the jammed
recording paper easily.
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Afterwards, the paper is ejected from the duplex tray to the path through the regist roller and
the transfer roller to the transfer block in the drum unit again for process of printing on the back
of sheet.
Heat roller
Exposure drum
Back cover
Pressure roller
Fig. 2-13
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CHAPTER 2 THEORY OF OPERATION
Separation roller MP
Feed roller
Fig. 2-14
3.3.9 LT tray
The motor drive is transmitted to the gear to rotate the feed roller, then the recording paper is
drawn out of the LT tray. The drawn recording paper is separated into individual sheet by the
separation roller and fed to the printer.
Feed roller TR
Separation roller
Separation pad
Feed roller
Paper Plate
Fig. 2-15
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Cartridge life
Cartridge life+ON/OFF
20,000
Toner empty (5%)
18,000 Toner empty (4%)
16,000 Toner empty (3%)
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CHAPTER 2 THEORY OF OPERATION
Cartridge life
Cartridge life+ON/OFF
40,000
Toner empty (5%)
35,000 Toner empty (4%)
Toner empty (3%)
30,000
Toner empty (2%)
Printable pages
20,000
15,000
10,000
5,000
0
1 2 3 4 5 6 7 8 9 10 11 12
Page / Job
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Rib B
Rib A
Gear (3)
Gear (2)
Gear (1)
Fig. 2-16
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CHAPTER 2 THEORY OF OPERATION
When the new toner detection switch detects that the toner cartridge is replaced with a new
one, the developing bias voltage is initialized at the same time.
The toner used for the printer has a property that print density is light first and gradually darker
in the course of usage. The developing bias controls the toner property so that the print
density is constant from first to last.
Toner property Actual control
[Density] [Density]
[Voltage] Print density [Voltage]
Print density
To obtain a print result of a constant density all the time, the printer counts the number of print
pages immediately after the toner cartridge is replaced and changes the bias voltage according
to the accumulated number of prints with the toner cartridge.
The bias voltage is changed with the steps described below:
(1) When the new toner sensor detects that the toner cartridge is replaced with a new (full)
one, the developing bias is set to 400V (initialized).
(2) After that, the bias voltage is stepped down according to the number of prints.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
+ -
-
+ -
+ -- - Aluminum drum sleeve Exposure
+ - Organic photoconductor layer drum
++ - - - -
++ + +
+ + Grid
+ +
Voltage + + +
circuit +
+ ++
HVPS
Corona wire
Fig. 2-17
The primary charge uses a corona wire, but since the drum is positively charged, only less than
1/10 of the usual quantity of ozone is generated compared with the negatively charged drum.
The level of ozone expelled from the printer is therefore not harmful to the human body.
Applicable safety standards have been complied with.
Drum
Laser beam
Paper
Laser beam
f θ lens
Laser detector Polygon mirror
Toric Lens
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CHAPTER 2 THEORY OF OPERATION
3. The laser beams reflected by the reflection mirror go straight toward the exposure drum
below it, then expose the exposure drum.
The area exposed to the laser beam is the image to be printed. The surface potential of the
exposed area is reduced, forming the electrostatic image to be printed.
Surface
potential (V) 1 Cycle of drum
1 2 3
1 Primary charging
+900 (a)
2 Laser beam exposure and developing
Drum
sleeve 0
Time
Fig. 2-19
3.5.3 Transfer
(1) Transfer process
After the drum has been charged and exposed, and has received a developed image, the
toner formed is transferred onto the paper by applying a negative charge to the back of
the paper. The negative charge applied to the paper causes the positively charged toner
to leave the drum, and adhere to the paper. As a result, the image is visible on the paper.
(2) Cleaning process of transfer roller
If the toner is not transferred onto the paper perfectly it is possible that there may be
residual toner on the drum which will adhere to the transfer roller. The transfer roller
voltage changes to a positive voltage during non-printing rotation of the drum. Therefore
the transfer roller is cleaned by returning the positively charged toner adhering to the
transfer roller onto the exposure drum.
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3.6 Sensors
Chute
Front cover sensor
Frame R
PE EG sensor
DX tray sensor
Fig. 2-20
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CHAPTER 2 THEORY OF OPERATION
NOTE:
The values described in the table above are approximate and vary depending on the
conditions such as the operation environment or the like.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
To avoid creating secondary problems by mishandling, follow the warnings below during
maintenance work.
WARNING
• If your clothes are smeared with toner, wipe the toner with a dry cloth immediately
and wash the clothes in cold water to avoid stains.
• Be careful to inhale toner.
• Always turn off the power switch and unplug the power cord from the power
outlet before accessing any parts inside the printer.
• Some parts inside the printer are extremely hot immediately after the printer is used.
• When opening the front cover or back cover to access any parts inside the printer,
never touch the shaded parts shown in the following figures.
1. CONSUMABLE PARTS
The consumable parts described in this section are parts which are subject to deterioration or
damage and should be replaced at least once during the period of warranty of the product if
any printing quality problem appears.
NOTE:
* The amount of toner used varies according to what is printed on the page and the print
density setting.
* If the print density setting for lighter or darker printing is changed, the amount of toner
used will change.
* Wait to unpack the toner cartridge until immediately before putting it into the printer.
* There are many factors that determine the actual toner life, such as temperature, humidity,
type of paper used, the number of pages per print job, etc.
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CHAPTER 3 PERIODIC MAINTENANCE
Fig. 3-1
If the LED shows this message, the printer has nearly run out of toner. Buy a new toner
cartridge and have it ready before you get a “Toner Life End” message.
NOTE:
The Toner LED will blink continuously if the toner cartridge is nearly empty.
(HL-5270DN/5280DW)
Appears at intervals.
TONER LOW
If the LCD shows “TONER LOW”, the printer has nearly run out of toner. Buy a new toner
cartridge and have it ready before you get a “TONER LIFE END” message.
Fig. 3-2
(HL-5270DN/5280DW)
Appears at intervals.
TONER LIFE END
If the LCD shows “TONER LIFE END”, the printer has run out of toner or the toner is not
evenly distributed inside the cartridge.
In both situations, the printer will stop printing until a new toner cartridge has been put into
the printer. “TONER LIFE END” can only be cleared by putting a new toner cartridge into
the drum unit.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
<Replacement Procedure>
NOTE:
* To ensure high quality printing, make sure to use genuine Brother toner cartridges.
* It is recommended to clean the printer when replacing the toner cartridge.
(1) Press the front cover release button and then open the front cover.
Fig. 3-3
(2) Take out the drum unit and toner cartridge assembly.
Fig. 3-4
! CAUTION:
* We recommend that you put the drum unit and toner cartridge assembly on a piece of
disposable paper or cloth in case you accidentally spill or scatter toner.
* To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown
in the illustration.
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CHAPTER 3 PERIODIC MAINTENANCE
(3) Push down the blue lock lever and take the toner cartridge out of the drum unit.
Fig. 3-5
! CAUTION:
* Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash
it off with cold water at once.
* To avoid any degradation of the print quality, DO NOT touch the shaded parts shown in the
illustrations.
NOTE:
* Be sure to seal up the toner cartridge tightly in a bag so that toner powder does not spill out
of the cartridge.
* Discard the used toner cartridge according to local regulations, keeping it separate from
domestic waste. If you have questions, call your local waste disposal office.
(4) Unpack the new toner cartridge. Hold the cartridge level with both hands and gently rock it
from side to side five or six times to spread the toner evenly inside the cartridge.
Fig. 3-6
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
! CAUTION:
* Wait to unpack the toner cartridge until immediately before you put it in the printer. If toner
cartridges are left unpacked for a long time the toner life will be shortened.
* If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged.
* Brother strongly recommends that you do not refill the toner cartridge provided with your
printer. We also strongly recommend that you continue to use only genuine Brother brand
replacement toner cartridges. Using or trying to use potentially incompatible toner and/or
toner cartridges in your printer may cause damage to the printer itself and/or may result in
unsatisfactory print quality. Our warranty coverage does not apply to any problem that was
caused by the use of unauthorized third party toner and toner cartridges. To protect your
investment and guarantee print quality, continue to replace consumed toner cartridges with
only genuine Brother branded supplies.
* Printing with a third-party toner or third-party toner cartridge may reduce not only the print
quality but also the quality and life of the printer itself. It may also cause serious damage to
the performance and life of the drum unit. Warranty coverage does not apply to problems
caused by the use of third-party toner or third-party toner cartridges.
* Put the toner cartridge in the drum unit immediately after you have removed the protective
cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts
shown in the illustrations.
Fig. 3-7
(6) Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you
put it in properly, the lock lever will lift automatically.
Fig. 3-8
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CHAPTER 3 PERIODIC MAINTENANCE
! CAUTION:
Make sure that you put in the toner cartridge properly or it may separate from the drum unit.
(7) Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right
to left and left to right several times.
Home position
Fig. 3-9
! CAUTION:
Be sure to return the tab to the home position (▲). If you do not, printed pages may have a
vertical stripe.
(8) Put the drum unit and toner cartridge assembly back in the printer. Close the front cover.
Fig. 3-10
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
Fig. 3-11
(HL-5270DN/5280DW)
Appears at intervals.
DRUM NEAR END
If the LCD shows “DRUM NEAR END”, it means the drum unit is near the end of its life. We
recommend that you replace the drum unit with a new one before there is a noticeable
deterioration in the print quality.
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CHAPTER 3 PERIODIC MAINTENANCE
<Replacement Procedure>
! CAUTION:
* While removing the drum unit, handle it carefully as it may contain toner.
* Every time you replace the drum unit, be sure to clean the inside of the printer.
When you replace the drum unit with a new one, you need to reset the drum counter by
completing the following steps:
(HL-5240/5250DN)
(1) Make sure that the printer is turned on and the Drum LED is blinking. Press the front
cover release button and then open the front cover.
(HL-5270DN/5280DW)
(1) Make sure that the LCD shows “DRUM NEAR END”. Press the front cover release button
and then open the front cover.
Fig. 3-12
(HL-5240/5250DN)
(2) Press and hold down Go for about 4 seconds until all the LEDs light up. Once all four
LEDs are lit, release Go.
Fig. 3-13
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(HL-5270DN/5280DW)
(2) Hold down Go until the message “DRUM CLEAR” is displayed on the LCD, then release
Go.
Fig. 3-14
Improper Setup:
Do not reset the drum counter when you only replace the toner cartridge.
(3) Take out the drum unit and toner cartridge assembly.
Fig. 3-15
! CAUTION:
* We recommend that you put the drum unit and toner cartridge assembly on a piece of
disposable paper or cloth in case you accidentally spill or scatter toner.
* To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown
in the illustration.
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CHAPTER 3 PERIODIC MAINTENANCE
(4) Push down the blue lock lever and take the toner cartridge out of the drum unit.
Fig. 3-16
! CAUTION:
* Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash
it off with cold water at once.
* To avoid any degradation of the print quality, DO NOT touch the shaded parts shown in the
illustrations.
NOTE:
* Be sure to seal up the toner cartridge tightly in a bag so that toner powder does not spill out
of the cartridge.
* Discard the used toner cartridge according to local regulations, keeping it separate from
domestic waste. If you have questions, call your local waste disposal office.
! CAUTION:
Wait to unpack a drum unit until immediately before you put it in the printer. Exposure to
direct sunlight or room light may damage the drum unit.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
(6) Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you
put the cartridge in properly, the blue locklever will lift automatically.
Fig. 3-17
! CAUTION:
Make sure that you put in the toner cartridge properly, or it may separate from the drum unit.
(7) Put the drum unit and toner cartridge assembly back in the printer.
Fig. 3-18
(HL-5240/5250DN)
(8) Close the front cover.
Make sure that the Drum LED is now off.
(HL-5270DN/5280DW)
(8) Close the front cover. Make sure that the “DRUM NEAR END” message on the LCD in
now off.
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CHAPTER 3 PERIODIC MAINTENANCE
NOTE:
*1
At 5% print coverage (A4 or Letter size). The actual number of printed pages will vary
depending on the print jobs and paper you use.
*2
Paper feeding kit MP means the MP roller holder ASSY and the separation pad ASSY MP.
*3
Paper feeding kit for Tray 1, Tray 2 and Tray 3 means the roller holder ASSY, the separation
pad ASSY and the separation pad spring. Tray 1, Tray 2 and Tray 3 are the same kit.
NOTE:
* Always turn off the power switch of the printer and unplug the power cord from the power
outlet before replacing the periodical replacement parts.
* If the Fuser Unit is replaced after errors related to the Fuser Unit occur, it is necessary to
leave the printer power ON for ten minutes after part replacement. This will make the printer
to be released from errors.
* To reset the count of each periodical replacement parts, refer to “2.IF YOU REPLACE THE
PERIODICAL MAINTENANCE PARTS”, Chapter 6.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
<Back side>
Printer
AC cord
Fig. 3-19
Printer
2
<Front side>
3
Drum/toner ASSY
Front cover
Fig. 3-20
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CHAPTER 3 PERIODIC MAINTENANCE
<Back side>
Fig. 3-21
Front cover
<Front side>
Paper tray
Fig. 3-22
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10
11
Pin
Back cover
Fig. 3-23
(12) Hold the Knobs on the Outer chute ASSY and pull down this to your side.
(13) Remove the Arms of the Outer chute ASSY from the Pins.
(14) Remove the Outer chute ASSY.
Pin
<Back side>
13
12
14
3 12
Knob
Knob
12
Fig. 3-24
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CHAPTER 3 PERIODIC MAINTENANCE
(15) Open the Front cover, remove the two bind B M4x12 Taptite screws, and then remove the
Side cover L by releasing the Hooks in the order of 15a to 15d.
Hook
Side cover L
<Front side>
15d
15a
Front cover
15c
15b Hooks
Fig. 3-25
(16) Remove the four cup S M3x6 SR Taptite screws to remove the Shield cover and the FG
harness.
Shield cover
FG harness
Taptite, cup S M3x6 SR
Fig. 3-26
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(17) Remove the two bind B M4x12 Taptite screws, and then remove the Side cover R by
following the direction from 17a to 17d.
Hook
Shield cover R
17d
Hook
17a
Taptite, bind B M4x12
Hooks
17c
Hooks
17b <Front side>
Hooks
Fig. 3-27
Connector
Main PCB
Fig. 3-28
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(19) Remove the two bind B M4x12 Taptite screws from Top cover printed ASSY.
(20) Release all Hooks of the Top cover printed ASSY and lift up the front side of the Top
cover printed ASSY.
(21) Remove the Top cover printed ASSY.
Hooks
21 Hook
20
Hook
Hook
Taptite, bind B M4x12
Fig. 3-29
(22) Remove the bind B M4x16 Taptite screw. Release the Hooks in the order of 22a, 22b and
22c. Remove the FU harness cover 1.
FU harness cover 1
Hooks
Fig. 3-30
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(23) Remove the Heater terminal L and Heater terminal S from the Fuser unit while holding the
Fuser unit.
Heater terminal L
Fuser unit
Heater terminal S
Fig. 3-31
(24) Pull the FU harness cover 2 to the direction of 24a while pressing the Hook and pull out
the FU harness cover 2 from the back of the printer.
FU harness cover 2
24a
Hook
24b
Fig. 3-32
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CHAPTER 3 PERIODIC MAINTENANCE
(25) Disconnect the connectors of the Thermistor ASSY M and Thermistor ASSY S from the
Relay rear PCB ASSY, and remove the harnesses of these thermistors.
Thermistor ASSY M
Fuser unit
Thermistor ASSY S
Fig. 3-33
(26) Remove the cup B M4x16 Taptite screw to remove the Fuser unit.
Fuser unit
Fig. 3-34
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(27) Slide the Sub duct to the direction of 27b while pressing the three Hooks and remove the
Sub duct from the Air duct.
Air duct
Filter
27b
27a
Hooks
Sub duct
Fig. 3-35
Air duct
Filter
Fig. 3-36
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CHAPTER 3 PERIODIC MAINTENANCE
(29) Remove the Pin of the Air duct from the frame. Slide the Air duct to the direction of 29b
and remove the Air duct.
29a Hook
29b
Hook
Fig. 3-37
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Polygon motor
(Flat cable)
Laser unit
LD harness
(Flat cable)
Core
Laser unit
LD harness
(Flat cable)
Main PCB
Polygon motor
(Flat cable)
Protective film
Fig. 3-38
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CHAPTER 3 PERIODIC MAINTENANCE
Laser unit
Core
Protective film
Fig. 3-39
Laser unit
Hook
3
4a
4b
Hook
Fig. 3-40
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Air duct
Filter
Fig. 3-41
Filter
6a
6b
Hooks
Sub duct
Fig. 3-42
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CHAPTER 3 PERIODIC MAINTENANCE
WARNING
• DO NOT subject the fuser unit to strong physical shocks or vibrations.
• DO NOT touch the rollers and the electrodes to prevent damage to the fuser unit In
the following figures.
! CAUTION:
To prevent the deformation of the pressure roller, the fuser unit spare part is shipped with its
pressure roller at low nip pressure. Before installing the fuser unit, turn back the levers to the
normal position by following instructions below.
(1) Put the fuser unit on a flat, horizontal surface. Pull up each of the blue tab (a) on the right
side and left side.
(a) (b)
(2) Make sure that the black lever (b) is in the position in the illustration below.
(b)
(a)
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(7) Secure the Fuser unit with the bind B M4x16 Taptite screw.
Fuser unit
Fig. 3-43
(8) Connect the connectors of the Thermistor ASSY M and Thermistor ASSY S onto the relay
rear PCB ASSY.
Thermistor ASSY M
Fuser unit
Thermistor ASSY S
Fig. 3-44
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FU harness cover 2
9b
Hook
9a
Fig. 3-45
Heater terminal L
Fuser unit
Heater terminal S
Fig. 3-46
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(11)Secure the FU harness cover 1 with the bind B M4x16 Taptite screw.
11a
11b
Taptite, bind B M4x16
FU harness cover 1
Hooks
Fig. 3-47
(12) Secure the Top cover printed ASSY with the two bind B M4x12 Taptite screws.
Hooks
12a Hook
12b
Hook
Hook
Taptite, bind B M4x12
Fig. 3-48
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Connector
Main PCB
Fig. 3-49
(14) Catch the Hooks in the order of the arrows and secure the Side cover R with the two bind
B M4x12 Taptite screws.
Hook
Side cover R
14a
Hook
14d
Taptite, bind B M4x12
Hooks
14b
Hooks
14c
Hooks
Fig. 3-50
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(15)Secure the Shield cover and FG harness with the four cup S M3x6 SR Taptite screws.
Shield cover
Fig. 3-51
(16) Catch the Hooks in the order of the arrows and secure the Side cover L with the two bind
B M4x12 Taptite screws.
Hook
Side cover L
16a
16d
Front cover
16b
Hooks
16c
Fig. 3-52
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(17) Catch the Arm of the Outer chute ASSY onto the Pin of the machine body and install the
Outer chute ASSY.
Pin
17b
17c
17a
Pin
Fig. 3-53
(18) Catch the Arm of the Back cover onto the Pin of the machine body and install the Back
cover.
Pin
18b
18c
18a
Pin
Back cover
Fig. 3-54
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Fig. 3-55
Printer
20
Front cover
Fig. 3-56
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Paper tray
Fig. 3-57
Printer
AC cord
Fig. 3-58
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<Back side>
Printer
AC cord
Fig. 3-59
Printer
2
<Front side>
3
Drum/toner ASSY
Front cover
Fig. 3-60
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<Back side>
Fig. 3-61
Front cover
<Front side>
Paper tray
Fig. 3-62
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<Front side>
Paper tray
Fig. 3-63
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Lift arm
Pin
14b
14a
Fig. 3-64
(15) Slide the Roller holder ASSY to the direction of the arrow 15a. Then, lift up the gear side
of the Roller holder ASSY to the direction of the arrow 15b and pull it out to the direction
of the arrow 15c to remove.
15c
15b
Fig. 3-65
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“A”
1a 1b
Paper feed frame
1c
Fig. 3-66
(2) Assemble the Lift arm onto the Pin of the Roller holder ASSY.
(3) Place the Printer on its base.
Lift arm
Pin
2a
2b
Fig. 3-67
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Fig. 3-68
(5) Install the Drum /toner ASSY, and close the Front cover.
Printer
5a
Front cover
Fig. 3-69
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7a
7c
Paper tray
Fig. 3-70
Paper tray
Fig. 3-71
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Printer
AC cord
Fig. 3-72
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<Back side>
Printer
AC cord
Fig. 3-73
Printer
2 <Front side>
3
Drum/toner ASSY
Front cover
Fig. 3-74
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CHAPTER 3 PERIODIC MAINTENANCE
MP feed frame
MP feed frame cover
Front cover
Fig. 3-75
Holder bearing MP
Hook
6c
6a
6b
MP feed frame
Fig. 3-76
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(7) Lift up the Lift arm MP to release it from the Pin of the MP roller holder ASSY.
(8) Slide the MP roller holder ASSY to the direction of the arrow 8a and put it up to remove.
Pin
8b
Lift arm MP
7
8a
MP feed frame
Fig. 3-77
(9) Turn the back side of the Separation pad ASSY MP to the direction of the arrow 9a and put
it up to remove.
MP feed frame
9b
9a
MP frame
Fig. 3-78
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MP feed frame
1a
1b
MP frame
Fig. 3-79
(2) Lift up the Lift arm MP and put the MP roller holder ASSY into the MP feed frame. Put the
Pin of the MP roller holder ASSY into the hole of the Lift arm MP.
Pin
Lift arm MP
MP feed frame
Fig. 3-80
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(3) Put the Holder bearing MP into the MP feed frame and turn the Holder bearing MP to the
direction of the arrow 3c to lock.
Holder bearing MP
Hook
3a
3b
3c
MP feed frame
Fig. 3-81
MP feed frame
MP feed frame cover
Front cover
Fig. 3-82
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CHAPTER 3 PERIODIC MAINTENANCE
Printer
6
Drum /toner ASSY
Front cover
Fig. 3-83
Printer
AC cord
Fig. 3-84
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3. PERIODICAL CLEANING
Clean the outside and inside of the printer regularly with a dry soft cloth. When you replace the
toner cartridge or the drum unit, make sure you clean the inside of the printer. If printed pages
are stained with toner, clean the inside of the printer with a dry soft cloth.
! CAUTION:
While drum/toner ASSY and scanner window cleaning can be implemented by the end user,
the electrical terminals inside the printer and on the drum/toner ASSY should be cleaned by
a service technician. Instruct the users not to touch those terminals.
WARNING
There are high voltage electrodes inside the printer. Before cleaning the printer, make
sure that the power switch has been turned off and the power cord has been unplugged
from the power outlet.
Fig. 3-85
(2) Press the front cover release button and then open the front cover.
Fig. 3-86
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(3) Take out the drum unit and toner cartridge assembly.
Fig. 3-87
HOT SURFACE:
After you have just used the printer, some internal parts of the printer will be extremely hot.
Wait for the printer to cool down before you touch the internal parts of the printer.
! CAUTION:
* We recommend that you put the drum unit and toner cartridge assembly on a piece of
disposable paper or cloth in case you accidentally spill or scatter toner.
* Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash
it off with cold water at once.
* To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown
in the illustration.
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Fig. 3-88
(5) Put the drum unit and toner cartridge assembly back in the printer.
(6) Close the front cover.
(7) Plug the printer back in, and then turn on the power switch.
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! CAUTION:
If you have print quality problems, clean the corona wire as follows:
(1) Press the front cover release button and then open the front cover.
Fig. 3-89
(2) Take out the drum unit and toner cartridge assembly.
Fig. 3-90
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! CAUTION:
* We recommend that you put the drum unit and toner cartridge assembly on a piece of
disposable paper or cloth in case you accidentally spill or scatter toner.
* To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown
in the illustration.
(3) Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right
to left and left to right several times.
Home position
Fig. 3-91
! CAUTION:
Be sure to return the tab to the home position. If you do not, printed pages may have a
vertical stripe.
(4) Put the drum unit and toner cartridge assembly back in the printer. Close the front cover.
Fig. 3-92
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CHAPTER 4 TROUBLESHOOTING
1. INTRODUCTION
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CHAPTER 4 TROUBLESHOOTING
(4) Others
Condensation:
When the printer is moved from a cold room into a warm room in cold weather,
condensation may occur inside the printer, causing various problems as listed below:
• Condensation on the optical surfaces such as the scanning mirror, lenses, the reflection
mirror and the protection glass may cause the print image to be light.
• If the exposure drum is cold, the electrical resistance of the photosensitive layer is
increased, making it impossible to obtain the correct contrast when printing.
• Condensation on the corona unit may cause corona charge leakage.
• Condensation on the pressure plate and separation pad may cause paper feed troubles.
If condensation has occurred, print several pages or leave the printer for 2 hours to allow it to
reach room temperature.
If the drum unit is unpacked soon after it is moved from a cold room to a warm room,
condensation may occur inside the unit, which may cause incorrect images. Instruct the user
to allow the unit to come to room temperature before unpacking it. This will take one or two
hours.
WARNING
• Always turn off the power switch and unplug the power cord from the power outlet
before accessing any parts inside the printer.
• Some parts inside the printer are extremely hot immediately after the printer is used.
When opening the front cover or back cover to access any parts inside the printer,
never touch the shaded parts shown in the following figures.
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2. ERROR MESSAGE
Error clearance
LED Type of error by pressing the Remedy
Go button.
The Toner LED will turn on for
2 seconds and off for 3
seconds. Replace the toner
Toner low --- cartridge.
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Error clearance
LED Type of error by pressing the Remedy
Go button.
Front cover is open Close the front cover of the
N/A
printer.
Fuser cover is open Close the back cover of the
N/A
printer.
Dust on drum The corona wire needs to be
N/A
cleaned.
Too many trays Maximum number of optional
N/A trays is two. Remove
additional trays.
Buffer error Check the cable connection
Yes between the PC and the
printer.
Memory full The printer memory is full and
Yes the printer cannot print full
pages of a document.
Print overrun A print overrun occurred and
Yes the printer cannot print full
pages of a document.
Download full The download buffer or the
Yes printer is full. Add more
memory to the printer.
Font full The font memory area is full.
Yes Delete fonts or add more
memory to the printer.
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Error message
The drum unit ASSY is not installed in properly. Take out the drum
CARTRIDGE ERROR
unit ASSY and put it back into the printer again.
Re-installed the DIMM correctly. Turn off the printer. Wait a few
DIMM ERROR seconds, and then turn it on again. If this error message appears
again, replace the DIMM with a new one.
Add more memory.
DOWNLOAD FULL
Close the back cover of the printer and put the duplex tray back in.
DUPLEX DISABLED
Open the front cover. Take out the drum unit and toner cartridge
DUST ON DRUM ASSY. Gently slide the blue tab of the drum unit across several
times.
Add more memory.
FONT FULL
Close the fuser cover located behind the back cover of the printer.
Fig. 4-1
Carefully pull out the jammed paper from the area shown in the
JAM XXX “Paper jams and how to clear them” refer to 3.2 “Paper Jams” in this
Chapter.
Put the same size of paper in the MP tray as is shown on the LCD. If
MANUAL FEED
the printer is “paused”, press the Go button.
Add more memory.
MEMORY FULL
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Cut the resolution or add the optional memory. Set Page Protection
PRINT OVERRUN
to the correct size.
You can only use A4, Letter and Legal size for duplex printing.
SIZE ERROR DX Check the printer driver setting and put the correct sized paper in the
paper tray or MP tray that is selected in the printer driver.
Put the same size paper in the paper tray or MP tray that is selected
SIZE MISMATCH in the printer driver, and then press Go button, or set the size of
paper you loaded in by using the control panel.
The RAMDISK size is set to 0 MB. Increase the RAMDISK size. Or
STORAGE FULL
there is no space to store jobs. Delete unnecessary macros or fonts.
Maximum number of optional trays is two. Remove additional trays.
TOO MANY TRAYS
Maintenance message
Maintenance message Remedy
The drum unit is near the end of its life. Replace it with a new one.
DRUM NEAR END
Buy a new toner cartridge and have it ready before you get a TONER
TONER LOW
LIFE END message.
Replace the toner cartridge with a new one.
TONER LIFE END
Replace the paper feeding kit (separation pad ASSY MP, MP roller
REPLACE PF KITMP holder ASSY) for MP tray.
Replace the paper feeding kit. (Separation pad ASSY, roller holder
REPLACE PF KIT 1 ASSY and separation pad spring)
REPLACE PF KIT 2
REPLACE KIT 3
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Error occurs.
NO
Error occurs
again.
YES
Temporary error.
Use the printer with out
Refer to 5. "MALFUNCTION". corrective action.
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*1
Fuser unit failure Main PCB failure
*2
High voltage error DIMM error
<Table 1>
*1: If this error occurs, turn off the printer power switch, wait a few seconds, and then turn it on
again. Leave the printer for 10 minutes with the power on.
*2: If this error occurs, ensure that the DIMM is installed correctly.
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Error occurs.
Turn OFF/ON
the power switch.
NO
Error occurs
again.
YES
Temporary error.
See section 5.
Use the printer with-
'MALFUNCTIONS'.
out corrective action.
Error message
Error descriptions Remedy
(Print Settings)
ERROR S01 FATAL ERROR EX Turn off the printer. Wait a few seconds, then turn
it on again. If still remains, replace the main PCB.
ERROR S02 ADRL ERROR EX Turn off the printer. Wait a few seconds, then turn
it on again. If still remains, replace the main PCB.
ERROR S03 ADRS ERROR EX Turn off the printer. Wait a few seconds, then turn
it on again. If still remains, replace the main PCB.
ERROR S04 BUS ERROR EX Turn off the printer. Wait a few seconds, then turn
(INSTRUCT) it on again. If still remains, replace the main PCB.
ERROR S05 BUS ERROR EX Turn off the printer. Wait a few seconds, then turn
(DATA L/S) it on again. If still remains, replace the main PCB.
ERROR S06 SYSCALL EX Turn off the printer. Wait a few seconds, then turn
it on again. If still remains, replace the main PCB.
ERROR S07 BREAKPOINT EX Turn off the printer. Wait a few seconds, then turn
it on again. If still remains, replace the main PCB.
ERROR S08 RESERVED Turn off the printer. Wait a few seconds, then turn
INSTRUCT EX it on again. If still remains, replace the main PCB.
ERROR S09 COPROCESSOR Turn off the printer. Wait a few seconds, then turn
UNUSAB EX it on again. If still remains, replace the main PCB.
ERROR S10 ARITHMETIC Turn off the printer. Wait a few seconds, then turn
OVERFLOW EX it on again. If still remains, replace the main PCB.
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Error message
Error descriptions Remedy
(Print Settings)
ERROR S11 UNDEFINED Turn off the printer. Wait a few seconds, then turn
INTERRUPT it on again. If still remains, replace the main PCB.
ERROR S12 SOFTWARE1 Turn off the printer. Wait a few seconds, then turn
INTERRUPT it on again. If still remains, replace the main PCB.
ERROR S13 SOFTWARE2 Turn off the printer. Wait a few seconds, then turn
INTERRUPT it on again. If still remains, replace the main PCB.
ERROR E49 FUSER UNIT Turn off the printer. Wait a few seconds, then turn
MALFUNCTION it on again. If the same error occurs, replace the
fuser unit. If still remains, replace the relay PCB R.
ERROR E50 FUSER UNIT Turn off the printer. Wait a few seconds, then turn
MALFUNCTION it on again. If the same error occurs, replace the
fuser unit. If still remains, replace the relay PCB R.
ERROR E51 LASER BEAM Turn off the printer. Wait a few seconds, then turn
DETECTION ERROR it on again. If the same still occurs, replace the
laser unit. If still remains, replace the main PCB.
ERROR E52 SCANNER MOTOR Turn off the printer. Wait a few seconds, then turn
MALFUNCTION it on again. If the same still occurs, replace the
laser unit. If still remains, replace the main PCB.
ERROR E54 MAIN MOTOR LOCK Turn off the printer. Wait a few seconds, then turn
ERROR it on again. If the same error occurs, replace the
main motor. If still remains, replace the main PCB.
ERROR E55 HIGH-VOLTAGE Turn off the printer. Wait a few seconds, then turn
POWER SUPPLY it on again. If the same error occurs, replace the
MALFUNCTION high-voltage power supply PCB ASSY. If still
remains, replace the PS PCB unit.
ERROR H61 ROM CHECKSUM Turn off the printer. Wait a few seconds, then turn
ERROR it on again. If still remains, replace the main PCB.
ERROR H63 DRAM ACCESS Turn off the printer. Wait a few seconds, then turn
ERROR it on again. If still remains, replace the main PCB.
ERROR H66 NVRAM WRITE Turn off the printer. Wait a few seconds, then turn
ERROR it on again. If still remains, replace the main PCB.
ERROR H67 NVRAM READ Turn off the printer. Wait a few seconds, then turn
ERROR it on again. If still remains, replace the main PCB.
ERROR H68 NVRAM BUS ERROR Turn off the printer. Wait a few seconds, then turn
it on again. If still remains, replace the main PCB.
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Fig. 4-2
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CHAPTER 4 TROUBLESHOOTING
* NOTE:
The communication parameter settings are printed on the Print Settings sheet. For details on
how to print the Print Settings page, refer to “Print Settings” in Chapter 7.
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3. PAPER PROBLEMS
Problem Remedy
The printer does not feed • If there is paper in the paper tray, make sure it is straight.
paper. If the paper is curled, straighten it before printing.
Sometimes it is helpful to remove the paper, turn the
stack over and put it back in the paper tray.
• Reduce the amount of paper in the paper tray, and then
try again.
• Check that manual feed mode is not selected in the
printer driver.
The printer does not feed • Fan the paper well and put it back in firmly.
paper from the MP tray. • Make sure that you have chosen the MP Tray in the
Paper Source pf the printer driver.
The printer does not feed • The printer can feed envelopes from the multi-purpose
envelopes. tray. Your application software must be set up correctly to
print on the envelope size you are using. This is usually
done in the page setup or document setup menu of your
software. Please see your software application manual.
A paper jam has occurred. • Clear the jammed paper. Refer to 3.2 “Paper Jams” in
this Chapter.
When printing on normal • Change the printer driver setting in Media Type to a thin
paper, it creases. setting.
When printing on Legal size • Pull out and lift up the output tray support flap.
paper or longer sized paper,
the paper slides off the top
output tray.
Fig. 4-3
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Fig. 4-4
NOTE:
Always remove all paper from the paper tray and straighten the stack when you add new
paper. This helps to prevent multiple sheets of paper from feeding through the printer at one
time and reduces paper jams.
(1) Press the cover release button and then open the front cover.
(2) Slowly take out the drum unit and toner cartridge ASSY. The jammed paper will be pulled
out with them drum unit and toner cartridge ASSY.
(3) Pull the paper tray completely out of the printer.
(4) Close the front cover.
(5) Pull the jammed paper up and out of the printer.
(6) Open the front cover again.
(7) Open the back cover.
(8) Pull the tabs at the left and right hand sides toward you to open the fuser cover.
(9) Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out
easily, push down the blue tab with one hand as you gently pull the paper out with the
other.
(10) Close the back cover.
(11) Pull the duplex tray completely out of the printer.
(12) Pull the jammed paper out of the printer or the duplex tray. Put the duplex tray back in the
printer.
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(13) Push down the blue lock lever and take the toner cartridge out of the drum unit. Clear the
jammed paper if there is any inside the drum unit.
(14) Put the toner cartridge back into the drum unit until you hear it lock into place. If you put
the cartridge in properly, the blue lock lever will lift automatically.
(15) Pull the drum unit and toner cartridge ASSY back in the printer.
(16) Put the paper tray firmly back in the printer.
(17) Close the front cover.
(18) Make sure that the Paper LED is now off and the printer is ready.
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6
1
7
2
Fig. 4-5
Check where the jam is and clear the jammed paper as follows.
If the error message still appears on the LCD after you remove the jammed paper, there may
be more paper jammed somewhere else. Check the printer thoroughly.
After you have removed all the jammed paper, open the front cover and then close it again to
start printing.
NOTE:
Always remove all paper from the paper tray and straighten the stack when you add new
paper. This helps prevent multiple sheets of paper from feeding through the printer at one time
and prevents paper jams.
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JAM MP TRAY
(1) Press the cover release button and then open the front cover.
(2) Take out the drum unit and toner cartridge ASSY.
(3) Remove the paper from the MP tray.
(4) Fan the paper stack, then put it back in the MP tray.
Fig. 4-6
(5) When loading paper in the MP tray, make sure that it touches the back of the tray and
stays under the maximum paper height guides on both sides of the tray.
(6) Open the front cover and close it, or press Go button to start printing.
2. JAM TRAY 1 / TRAY 2 / TRAY 3 (Paper jam inside the paper tray)
NOTE:
The LCD names for the paper trays are as follows.
• Upper paper tray: TRAY1
• Optional Lower tray: TRAY2 or TRAY3
JAM TRAY1
JAM TRAY2
JAM TRAY3
If a paper jam occurs inside the paper tray, follow these steps:
Fig. 4-7
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(2) Use both hands to slowly pull out the jammed paper.
Fig. 4-8
(3) Put paper below the maximum paper mark ( ). While pressing the blue paper-guide
release lever, slide the paper guides to fit the paper size. Make sure that the guides
are firmly in the slots.
(4) Put the paper tray firmly back in the printer.
(5) Open the front cover and close it to resume printing.
! CAUTION:
DO NOT take out the upper paper tray while paper is feeding from a lower paper tray because
this may cause a paper jam.
JAM INSIDE
HOT SURFACE:
After you have just used the printer, some internal parts of the printer will be extremely hot.
When you open the front cover or back cover of the printer, DO NOT touch the shaded parts
shown in the illustrations.
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(1) Press the front cover release button and then open the front cover.
Fig. 4-9
(2) Slowly take out the drum unit and toner cartridge ASSY. The jammed paper will be
pulled out with the drum unit and toner cartridge ASSY.
Fig. 4-10
! CAUTION:
* After you have removed the jammed paper, print a few test pages. This is to make sure that
the printed pages have no toner stains on them before you restart the print job.
* Remove the jammed paper carefully so you do not spread toner.
* Take care not to stain your hands and clothes with toner. Wash toner stains at once with
cold water.
* We recommend that you put the drum unit and toner cartridge ASSY on a piece of
disposable paper or cloth in case you accidentally spill the toner.
* To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes
shown in the illustration.
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(3) Push down the blue lock lever and take the toner cartridge out of the drum unit. Clear
the jammed paper if there is any inside the drum unit.
Fig. 4-11
! CAUTION:
* Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash
it off with cold water at once.
* To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
(4) Put the toner cartridge back into the drum unit until you hear it lock into place. If you
put the cartridge in properly, the blue lock lever will lift automatically.
Fig. 4-12
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
JAM REAR
HOT SURFACE:
After you have just used the printer, some internal parts of the printer will be extremely hot.
When you open the front cover or back cover of the printer, DO NOT touch the shaded parts
shown in the illustrations.
If a paper jam occurs behind the face-up output tray, follow these steps:
(1) Press the cover release button and then open the front cover.
Fig. 4-13
(2) Slowly take out the drum unit and toner cartridge ASSY. The jammed paper will be
pulled out with the drum unit and toner cartridge ASSY.
Fig. 4-14
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! CAUTION:
* We recommend that you put the drum unit and toner cartridge ASSY on a piece of
disposable paper or cloth in case you accidentally spill or scatter toner.
* To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown
in the illustration.
Fig. 4-15
(4) Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).
1
Fig. 4-16
(5) Using both hands, gently pull the jammed paper out of the fuser unit.
HOT SURFACE:
After you have just used the printer, some internal parts of the printer will be extremely hot.
Wait for the printer to cool down before you touch the internal parts of the printer.
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JAM DUPLEX
If a paper jam occurs inside the duplex tray, follow these steps:
Fig. 4-17
(2) Pull the jammed paper out of the printer or the duplex tray.
Fig. 4-18
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User Check
Check the paper used meets the recommended paper specifications. (Refer to 3.6 “Paper” in
Chapter 1.)
User Check
(1) Check that paper is loaded into the paper tray correctly.
(2) Check the paper used meets the recommended paper specifications. (Refer to 3.6 “Paper” in
Chapter 1.)
(3) Try printing using the straight-through output path.
(4) Turn over the stack of paper in the tray or try rotating the paper 180° in the tray.
(5) For the envelope, check the setting of the nip action in the fuser unit.
User Check
(1) Check that the paper or other media is loaded into the paper tray correctly and that the paper
guides are not too tight or too loose against the paper stack.
(2) If using the manual feed slot, check how to load paper into the manual feed slot correctly.
(3) The paper tray may be too full. Load paper below mark in depth.
(4) Check the paper used meets the recommended paper specifications. (Refer to 3.6 “Paper” in
Chapter 1.)
(5) Check that the levers on the left and right hand sides for the nip action in the fuser unit are nipped
equally.
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User Check
(1) Check the paper used meets the recommended paper specifications. Both high temperature and
humidity will cause paper to curl.
(2) If the printer is used infrequently, the paper may have sat for too long in the paper tray. Turn over
the stack of paper in the paper tray. Also, try rotating the paper 180° in the paper tray.
(3) Check that the paper used meets the Media Type setting in the driver.
NOTE:
For no paper supplied as the cause of a malfunction, refer to 5. “MALFUNCTIONS” in this
Chapter.
User Check
Check the size of the paper used meets the recommended paper specifications (A4 or Letter, Legal).
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The printer may not print the data correctly if there are incorrect software settings.
(1) “There was an error writing to LPT1: (or BRUSB) for the printer” error message appears.
User Check
(1) Check that the printer cable is not damaged or broken. Check also that the cable is connected
to the correct interface connectors of both the printer and PC.
(2) Check that the correct printer is selected if you have an interface switching device.
(3) Check that the appropriate printer driver is selected as ‘Set as Default’. Check also that the
correct print port is set for the selected printer driver.
(4) Check that the printer is not connected to the same port which is also connected to a mass
storage device or scanner. Remove all other devices and connect the port to the printer only.
Turn off the printer status monitor in the device options tab in the printer driver.
(5) If the print port is set as an ECP port, change it to a normal port.
(6) Try printing the test page refer to ‘Test Sample Page’ in Chapter 7.
(7) Try resetting the factory settings.
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(2) Although the USB driver is installed, it is unable to find the BRUSB: port. (Windows98/Me
only)
User Check
(1) Re-install the USB driver by following the steps below;
i) Turn the printer off.
ii) Double-click the file “Deins USB.exe” in the USB directory of the CD-ROM.
iii) Re-boot the PC.
iv) Turn the printer on.
v) “Add New Hardware Wizard” is launched again, follow the instructions in the Wizard to
re-install the driver.
(2) Try to connect the printer directly to the computer if it is connected through a USB hub.
User Check
Add optional memory.
User Check
Follow the steps below;
(1) In the printer folder, choose the printer you use.
®
(2) Press the Advanced button on the Post Script tab.
(3) Choose Tagged binary communication protocol in data format.
! CAUTION:
Not following the instructions for using the printer may cause you to be responsible for all
repairs.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
(5) This printer does not appear in Chooser (Mac OS® 9.1 to 9.2), Print center (Mac OS® X
10.2) or Printer Setup Utility (Mac OS® X 10.3 or greater).
User Check
(1) Check the printer is turned on.
(2) Check USB cable is connected correctly.
(3) Check the printer driver is installed correctly.
(6) Unable to print from the application when using Macintosh with USB
User Check
Make sure that the supplied Macintosh® printer driver is installed in the Hard Disk and that it is
selected with Chooser (Mac OS® 9.1 to 9.2), Print Center (Mac OS® X 10.2.4 or greater) or Print
Setup Utility (Mac OS® X 10.3 or greater).
User Check
(1) Make sure that the DOS application interface settings match those of your printer. For example,
if you are using a parallel printer cable, you would set your DOS application printer port to LPT1.
(2) Check if the printer has any printer alarms.
(3) Make sure that you have chosen the proper printer in your application.
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5. MALFUNCTIONS
When taking countermeasures for malfunctions as described in this section, check connectors
for contact failure before measuring the voltage at the specified connector pins.
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WARNING
If you analyze malfunctions with the power plug inserted into the power outlet, special
caution should be exercised even if the power switch is OFF because it is a single pole
switch.
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Halogen heater 4 Remove the fuser unit and Yes Replace the fuser unit.
lamp failure measure the resistance of the
halogen heater lamp. Is it
open circuit?
Heater harness 5 Is the heater harness No Reconnect the connectors
connection connector connected to the securely.
failure low-voltage power supply PCB
and fuser unit secure?
NOTE:
• This problem will be cleared if leaving the printer power ON for ten minutes.
• If the heater is cooled down sufficiently, this problem may be cleared by following steps; 1)
Check that the front cover is open. 2) Turn on the printer power switch while pressing the
Go button. Be warned, however, that this operation will melt the fuser unit if the
heater is hot.
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6. IMAGE DEFECTS
I-1 Light I-2 Dark I-3 Completely blank I-4 All black I-5 Dirt on back of paper
I-6 Black vertical I-6 Black vertical I-7 Black horizontal I-8 Black vertical I-9 White vertical
streaks streaks stripes streaks streaks
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o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o
I-10 White horizontal I-11 Faulty I-12 Poor fixing I-13 Image distortion
I-14 Faint print
streaks registration
I-15 White spots I-16 Black spots I-17 Black band I-18 Gray background I-19 Hollow print
I-20 Downward fogging I-21 Horizontal lines I-22 Light rain I-23 Ghost I-24 Toner specks
of solid black
Fig. 4-19
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
! CAUTION:
When using the printer for a special job, such as printing of name cards, print quality cannot be
guaranteed.
(I-1) Light
User Check
(1) Check the printer’s environment. Conditions such as humidity, high
temperatures, etc. may cause this situation to occur.
(2) If the whole page is light, toner save mode may be on. Disable toner save mode
within Printer Properties tab of the driver.
(3) Try installing a new toner cartridge or drum unit.
Ground
Possible cause Step Check Result Remedy contacts
Toner sensor 1 Can printing be started with the Yes Check if the toner
failure drum unit and toner cartridge sensor is dirty and
(printer side) removed? check the toner
sensor connection.
Toner sensor 2 Is the problem solved when 4 Yes The wiper of the toner
failure or 5 pages are printed after the cartridge is defective.
(toner cartridge toner cartridge is replaced with Replace the toner
side) a full one? cartridge.
Drum 3 Are all the contacts between No Clean contact
(1), (4),
connection the drum unit and printer body electrodes both on the
failure connected correctly? drum unit and in the
printer body. (5), (6)
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(I-2) Dark
User Check
(1) Check the paper used meets the recommended paper specifications.
(2) Check the printer’s environment. High temperature and high humidity conditions
can increase the amount of background shading.
(3) Clean the corona wire with the wire cleaner.
(4) Try installing a new toner cartridge or drum unit.
Ground
Possible cause Step Check Result Remedy contacts
Corona failure 1 Are the charge electrodes Yes Clean both electrodes.
(contact failure) between the printer body and (3)
the drum unit dirty?
Drum unit failure 2 Is the problem solved after Yes Replace the drum unit
replacing the drum unit? with a new one.
Toner cartridge 3 Is the problem solved after Yes Replace the toner
failure replacing the toner cartridge? cartridge with a new
one.
High-voltage 4 Is the connections of the Yes Replace the high-
power supply connector between the high- voltage power supply
PCB failure voltage power supply PCB and PCB.
the main PCB secured
correctly?
Main PCB 5 Are there any disconnected No Replace the main
failure connectors? PCB.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
Ground
Possible cause Step Check Result Remedy contacts
Developing bias 1 Are the developing bias Yes Clean the electrodes
contact failure contacts between the printer at both sides. (4)
body and drum unit dirty?
Drum unit 2 Are the drum shaft and drum Yes Clean the shaft and
electrode of the printer body the electrode.
(1)
connected correctly?
No Check the connection
between the shaft and (1)
the electrode.
Drum unit failure 3 Is the problem solved after Yes Replace the drum
replacing the drum unit? unit.
Toner cartridge 4 Is the problem solved after Yes Replace the toner
failure replacing the toner cartridge? cartridge with a new
one.
Scanner 5 Is the scanner harness No Reconnect the
harness connected securely? connector correctly.
connection (Check if there is any play in
failure the connection.)
Main PCB 6 Are printing signals being input Yes Replace the main
failure to the laser unit? PCB.
Is the problem solved after
replacing the main PCB?
Laser unit failure 7 Is the scanner interlock lever Yes Replace the laser unit.
damaged?
Is the scanner mirror broken or No Replace the high-
loose? voltage power supply
PCB.
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CHAPTER 4 TROUBLESHOOTING
User Check
(1) Clean the corona wire of the drum unit.
(2) The drum unit may be damaged. Install a new drum unit.
Ground
Possible cause Step Check Result Remedy contacts
Corona failure 1 Is the corona wire dirty? Yes Clean the corona wire
with the wire cleaner.
(2)
2 Is the corona wire broken? Yes Replace the drum
unit.
3 Are the charge electrodes Yes Clean both electrodes.
between the printer body and (3)
the drum unit dirty?
Harness 4 Is the laser unit connected to No Connect the harness
connection the main PCB correctly? between the laser unit
and the main PCB
correctly.
High-voltage 5 Is the problem solved after Yes Replace the high-
power supply replacing the high-voltage voltage power supply
PCB failure power supply PCB? PCB.
Main PCB 6 Is the problem solved after Yes Replace the main
failure replacing the main PCB? PCB.
Laser unit failure 7 Is the problem solved after Yes Replace the laser unit.
replacing the laser unit?
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
NOTE:
This problem may disappear after printing approximately 10 pages of completely blank sheets.
(HL-5270DN/5280DW)
(1) Set five or more sheets of paper in the paper tray.
(2) Open the front cover, and turn on the power switch while holding down the Go button.
(3) “USERS MODE” message appears on the LCD panel.
(4) Release the Go button and make sure that all LEDs are off.
(5) Press the Go button once and make sure that “USERS MODE” message appears on the
LCD panel with the orange backlight.
(6) Press the Go button twice and wait for two seconds. Then, the printer starts printing the
grid pattern continuously.
(7) Close the front cover, and print approximately five pages.
(8) Press the Job Cancel button after printing.
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CHAPTER 4 TROUBLESHOOTING
User Check
(1) Clean the corona wire in the drum unit.
(2) Check that the wire cleaner is at the home position.
(3) Check that the toner cartridge is not empty.
(4) The drum unit may be damaged. Install a new drum unit.
(5) The toner cartridge may be damaged. Install a new toner cartridge.
NOTE:
• If you print the same pattern (especially vertical streaks) continuously, electrostatic charge
performance of the drum will decrease temporarily and black vertical streaks may appear
on the paper.
• This problem may occur with noise due to the corona wire being dirty. In that case, clean
the corona wire with the wire cleaner.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
User Check
(1) The drum unit may be damaged. Install a new drum unit.
(2) Check the paper used meets the recommended paper specifications.
(3) Clean inside of the printer and the corona wire in the drum unit.
Scratch on the 1 Are the horizontal stripes at Yes The exposure drum
drum 74mm (exposure drum) was scratched.
intervals? Replace the drum
unit.
Toner stuck on 2 Are the horizontal stripes at Yes After printing several
the developer 62.8mm (developer roller) pages, the problem
roller intervals? will disappear.
If not, replace the
toner cartridge.
Scratch on the 3 Are the horizontal stripes at Yes Replace the fuser unit.
heat roller 79mm (heat roller) intervals?
Corona contact 4 Are the charge electrodes Yes Clean both electrodes.
failure between the printer body and (3)
the drum unit dirty?
High-voltage 5 Is the problem solved after Yes Replace the high-
power supply replacing the high-voltage voltage power supply
PCB failure power supply PCB? PCB.
Ground
Possible cause Step Check Result Remedy contacts
Translucent 1 Is there any dirt on the scanner Yes 1) Clean the scanner
stain on the window? window.
scanner window 2) If it is not effective,
replace the laser
unit.
Corona failure 2 Is the corona wire dirty? Yes Clean the corona wire
with the wire cleaner.
(2)
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User Check
(1) Try to wipe the scanner window with a soft cloth.
(2) The toner cartridge may be damaged. Install a new toner cartridge.
(3) Check the printer’s environment. High temperature and high humidity conditions
can cause this problem.
(4) Damp (wet) paper might be used. Try to change to freshly unpacked paper.
User Check
(1) Check the paper used meets the recommended paper specifications. A rough
surfaced paper, damp paper or thick media can cause the problem.
(2) Check that the appropriate media type is selected in the printer driver.
(3) The problem may disappear by itself. Try printing about 10 pages to clear this
problem especially if the printer has not been used for a long time.
(4) The drum unit may be damaged. Install a new drum unit.
Ground
Possible cause Step Check Result Remedy contacts
Developing bias 1 Are the developing bias Yes Clean the electrodes
contact failure contacts between the printer at both sides. (4)
body and toner cartridge dirty?
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CHAPTER 4 TROUBLESHOOTING
• Open the back cover and fuser cover. Push down the blue tab (1). Repeat this process on the
other side. Make sure that the top of the tab and the white lever (2) are not level with each
other. Close the back cover and try printing again.
Fig. 4-20
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o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
o tnirp tset tuo tnirP o tnirp tset tuo tnirP tset tuo tnirp tset tuo tnirp tset tuo tnirP Print out test print out test print out test Print out test print o Print out test print o
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CHAPTER 4 TROUBLESHOOTING
User Check
(1) If the problem is not solved after printing a few pages, the drum unit may have
glue from label stock on the exposure drum surface. Refer to Step 1 in the table
below and NOTE in the next page.
(2) The drum unit may be damaged. Install a new drum unit.
Environment 5 Does the problem still appear Yes 1) Replace the drum unit.
after the printer has warmed 2) Advise the user of the
up? specified print environment.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
NOTE:
Clean the drum unit as follows.
(1) Put the print sample in front of the drum unit, and find the exact position of the poor print.
Fig. 4-21
94 mm 94 mm
(3.7 in.) (3.7 in.)
94 mm 94 mm
(3.7 in.) (3.7 in.)
White Spots on black text and Black Spots at 94 mm (3.7 in.) intervals
graphics at 94 mm (3.7 in.) intervals
Fig. 4-22
(2) Turn the drum unit gear by hand while looking at the surface of the OPC drum.
Fig. 4-23
(3) When you have found the mark on the drum that matches the print sample, wipe the
surface of the OPC drum with a cotton swab until the dust or paper powder on the surface
comes off.
Fig. 4-24
! CAUTION:
DO NOT clean the surface of the photosensitive drum with a sharp object.
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CHAPTER 4 TROUBLESHOOTING
User Check
(1) If the problem is not solved after printing a few pages, the drum unit may have
glue from label stock on the exposure drum surface. Refer to Step 1 in the table
below and NOTE in the previous page.
(2) The drum unit may be damaged. Install a new drum unit.
Ground
Possible cause Step Check Result Remedy contacts
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Corona failure 1 Is the wire cleaner at its home No Return the wire cleaner
position? to its home position.
(2)
Corona dirty 2 Is the corona wire dirty? Yes 1) Clean the corona
wire.
2) If the problem still
appears after
(2)
cleaning, replace
the drum unit.
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CHAPTER 4 TROUBLESHOOTING
User Check
(1) Check the paper used meets the recommended paper specifications.
(2) Select the ‘Thick paper mode’ in the printer driver, or use thinner paper than you
are currently using.
(3) Check the printer’s environment, conditions such as high humidity may cause this
situation to occur.
Remedy
Possible cause Step Check Result
Paper tray 1 Are the ground contacts on the No Clean the contacts.
contacts right side of the paper tray
connecting correctly?
Drum unit 2 Are the high-voltage power No Clean the contacts.
supply and drum unit contacted
correctly?
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
Remedy Ground
Possible cause Step Check Result contact
Drum unit failure 1 Is the problem solved after Yes Replace the drum
replacing the drum unit? unit.
Drum 2 Is the contact between the No Clean contact
connection drum unit and printer body electrode both on the (7)
failure connected correctly? drum unit and in the
printer body.
High-voltage 3 Is the problem solved after Yes Replace the high-
power supply replacing the high-voltage voltage power supply
PCB failure power supply PCB? PCB.
(I-23) Ghost
User Check
(1) Check the paper used meets the recommended paper specifications. Damp
paper, thick media or rough surfaced paper can cause the problem.
(2) Check the printer’s environment. High temperature and high humidity conditions
can cause the problem.
(3) Check that the appropriate media type is selected in the printer driver.
(4) Try installing a new drum unit.
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CHAPTER 4 TROUBLESHOOTING
User Check
(1) Check the paper used meets the recommended paper specifications. A rough
surfaced paper may cause the problem.
(2) The toner cartridge may be damaged. Install a new toner cartridge.
(3) The drum unit may be damaged, or may be nearly at the end of life. Install a new
drum unit.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
Drum Unit
(3) Charge
(5) Grid
Fig. 4-25
(5) Grid
(4) Developer roller
(7) Cleaner
Fig. 4-26
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CHAPTER 4 TROUBLESHOOTING
7. INCORRECT PRINTOUT
When the data is not printed correctly as it is seen on the PC screen, follow the procedures
below in the event of a specific error.
User Check
(1) Check if the printer cable is not too long. It is recommended to use a parallel cable or USB cable
that is no longer than 2 meters (6.6 feet) in length.
(2) Check that the printer cable is not damaged or broken. Check also that the printer cable is
connected to the correct interface connectors of both the printer and PC.
(3) If an interface switching device is used, remove it and connect the computer directly to the printer
and try again.
(4) Check that the appropriate printer driver is selected as ‘Set as Default’. Check also that the
correct print port is set for the selected printer driver.
(5) Check that the printer is not connected to the same port which is also connected to a mass
storage device or scanner. Remove all other devices and connect the port to the printer only.
(6) Turn off the Status Monitor in the Device Options tab in the printer driver.
(7) Try printing the test page referring to ‘Test Sample Page’ in Chapter 7.
(8) Try resetting the factory settings.
(P-2) Unable to print full pages of a document with the “PRINT OVERRUN” message.
User Check
(1) Press the Go button on the control panel to print the data remaining in the printer.
(2) If this does not clear the error, reduce the complexity of your document or reduce the printer
resolution.
(3) Add more memory.
(4) Set page protection to AUTO by using the supplied printer driver or Remote Printer Console
program.
(5) Change the following setting in the printer driver and try again. The best combination of settings
below will vary depending on your document.
TM TM
Graphic Mode / TrueType mode / Use Printer TrueType Fonts
NOTE:
This problem may appear if the data is too complex. If it is not cleared by taking the actions
above, it will be impossible to print such data under the printer specifications.
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(P-3) Unable to print full pages of a document with the “MEMORY FULL” message.
User Check
(1) Press the Go button on the control panel to print the data remaining in the printer.
(2) Reduce the complexity of your document or reduce the printer resolution.
(3) Add more memory.
NOTE:
This problem may appear if the data is too complex.
(P-4) Headers or footers are not printed out even though they are viewed on PC screen.
User Check
Most laser printers have a restricted area that cannot be printed on. Usually the first two lines and last
two lines of text cannot print (leaving 62 printable lines). Adjust the top and bottom margins in your
document to allow for this.
(P-5) The printer sometimes prints a couple of characters and then ejects the page.
User Check
(For DOS environment only)
The application printer emulation setting and the printer’s emulation do not match. Check in the
application software which printer you have selected to make sure the printer is set up correctly.
Remember that the printer emulates widely used printer selections:
HP Laser Jet 6P, HP Laser Jet 6P, Epson FX-850, IBM Proprinter XL
Try setting the printer into HP emulation and then select the HP LaserJet 6P printer in the application
software.
(P-6) The headers or footers appear when the document displays on the screen but they do
not show up when it is printed.
User Check
Adjust the top and bottom margins of your document.
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8. NETWORK PROBLEM
Fig. 4-27
Both LEDs are off: the print server is not connected to the network.
The upper LED is on: Link status
The upper LED is blinking: Activity status
The lower side LED is on: Link speed is 100M.
The lower side LED is off: Link speed is 10M.
3. Print the Printer Settings Page and check if the settings such as IP address settings are
correct for your network. The problem may be the result of mismatched or duplicate IP
address. Verify that the IP address is correctly loaded into the print server. And make
sure that no other nodes on the network have this IP address. For information on how to
print the Printer Settings Page, see Printing the Printer Settings Page on page 7-6.
4. Verify that the print server is on your network as follows:
®
For Windows
Try pinging the print server from the host operating system command prompt with the
command:
ping ipaddress
Where ipaddress is the print server IP address (note that in some instances it can take
up to two minutes for the print server to load its IP address after setting the IP address).
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®
For Macintosh
®
For Mac OS 9.1 to 9.2
(1) From the Apple menu, open the Chooser.
(2) Click the Brother Laser (IP) icon, and make sure that your print server name appears
in the right frame. If it is visible, then the connection is good. Otherwise, go to Step 5.
®
For Mac OS X 10.2.4 or greater
(1) From the Go menu, select Applications.
(2) Open the Utilities folder.
(3) Double-click the Printer Setup Utility icon.
(4) Click Add.
®
(For Mac OS X 10.2.4 to 10.3) Go to (5).
®
(For Mac OS X 10.4) Go to (6).
®
(5) (For Mac OS X 10.2.4 to 10.3)
Make the following selection.
(6) Make sure that your print server appears. If it is visible, then the connection is good.
Otherwise, go to Step 5.
5. If you have tried 1 to 4 above and it does not work, then reset the print server back to the
default factory settings and try from the initial setup again. For information how to reset to
the default factory settings, see Restoring the network settings to factory default on page
7-7.
®
6. (For Windows ) Firewall setting on your PC may be rejecting the necessary network
connection. Follow the instructions below to disable the Firewall. If you are using a
personal Firewall software, see the User’s Guide for your software or contact the software
manufacturer.
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CHAPTER 4 TROUBLESHOOTING
®
Windows XP SP1 users
(1) Locate the “Windows” key on your keyboard. These are the keys with the Windows
logo on it.
(2) Press the “Windows” key plus the “E” key to open My Computer.
(3) On the left, right click My Network Places, click Properties, then right click Local
Area Connection and click Properties.
(4) Click the Advanced tab. Under Internet Connection Firewall, verify that the box
next to Protect my computer... is unchecked. If the box is selected, click the box to
remove the check. Then, click OK.
(5) Once your firewall is disabled, try reinstalling the Brother software package. For
instructions on how to install from the CD-ROM, use the Quick Setup Guide we have
provided with the machine.
(6) If the installation completed successfully, the Firewall on your computer is rejecting
the necessary network connection. In this case, you will need to disable the Firewall
on your computer whenever you install the network drivers.
NOTE:
After the Brother software package is installed, enable again your Firewall. For instructions on
how to re-enable your Firewall software, refer to your User’s Guide or contact the Firewall
software manufacturer.
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®
For Mac OS X 10.2.4 or greater
(1) From the Go menu, select Applications.
(2) Open the Utilities folder.
(3) Double-click the Printer Setup Utility icon.
(4) Click Add.
®
(For Mac OS X 10.2.4 to 10.3) Go to (5).
®
(For Mac OS X 10.4) Go to (6).
®
(5) (For Mac OS X 10.2.4 to 10.3)
Make the following selection.
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CHAPTER 4 TROUBLESHOOTING
(6) Make sure that your print server appears. If it is visible, then the connection is good.
Otherwise, go to Step 4.
4. If you have tried 1 to 4 above and it does not work, then reset the print server back to the
default factory settings and try from the initial setup again. For information how to reset to
the default factory settings, see Restoring the network settings to factory default on page
7-7.
<Error during printing>
If you try to print while other users are printing large amounts of data (e.g. many pages or color
pages with high resolution), the printer is unable to accept your print job until the ongoing
printing is finished. If the waiting time of your print job exceeds a certain limit, a time out
situation occurs, which causes the error message. In such situations, execute the print job
again after the other jobs are completed.
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CHAPTER 4 TROUBLESHOOTING
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1. SAFETY PRECAUTIONS
To avoid creating secondary problems by mishandling, follow the warnings and precautions below
during maintenance work.
WARNING
• Always turn off the power switch and unplug the power cord from the power outlet
before accessing any parts inside the printer.
• Some parts inside the printer are extremely hot immediately after the printer is used.
When opening the front cover or back cover to access any parts inside the printer,
never touch the red colored parts shown in the following figures.
! CAUTION:
(1) Be careful not to lose screws, washers, or other parts removed.
(2) Be sure to apply grease to the gears and applicable positions specified in this chapter.
(3) When using soldering irons or other heat-generating tools, take care not to accidentally
damage parts such as wires, PCBs and covers.
(4) Before handling any PCBs, touch a metal portion of the equipment to discharge any static
electricity charge on your body, or the electronic parts or components may be damaged.
(5) When transporting PCBs, be sure to wrap them in the correct protective packaging.
(6) Be sure to replace self-tapping screws correctly, if removed. Unless otherwise specified,
tighten screws to the following torque values.
TAPTITE, BIND or CUP B
M3: 0.5N y m
M4: 0.8N y m
TAPTITE, CUP S
M3: 0.5N y m
(7) When connecting or disconnecting cable connectors, hold the connector body, not the
cables. If the connector has a lock, release the connector lock first to release it.
(8) After a repair, check not only the repaired portion but also all connectors. Also check that
other related portions are functioning properly before operational checks.
5-1 Confidential
CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
2. PACKING
Accessory bag
AC power cord
Option carton
Drum/toner ASSY
Pad Pad
Printer
Pad
Carton
Fig. 5-1
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
2 Frame Unit
No. Parts code Parts name Location Pcs. Tightening torque
N m (kgf • cm)
Screw, pan (S/P washer) Ground wire 1
1 LM2048001 0.5 ±0.05 (5±0.5)
M3.5 x 6
2 085411216 Taptite, bind B M4 x 12 SW holder 1 0.8 ±0.1(8±1)
3 085411216 Taptite, bind B M4 x 12 Under bar 4 0.7 ±0.1(7±1)
4 085411216 Taptite, bind B M4 x 12 Paper feed unit 8 0.8 ±0.1(8±1)
5 085411216 Taptite, bind B M4 x 12 HVPS 2 0.8 ±0.1(8±1)
6 085411216 Taptite, bind B M4 x 12 LVPS 2 0.8 ±0.1(8±1)
7 085411216 Taptite, bind B M4 x 12 Base plate 9 0.8 ±0.1(8±1)
8 LM5867001 Taptite, cup S M3 x 6 SR Main PCB 4 0.75 ±0.1(7.5±1)
9 LM5867001 Taptite, cup S M3 x 6 SR Shield cover 4 0.75 ±0.1(7.5±1)
10 087320616 Taptite, cup S M3 x 6 Scanner plate 6 0.7 ±0.1(7±1)
3 Paper Feeder
No. Parts code Parts name Location Pcs. Tightening torque
N m (kgf • cm)
1 085310816 Taptite, bind B M3 x 8 PE EG sensor 1 0.5 ±0.1(5±1)
2 085310816 Taptite, bind B M3 x 8 MP PE sensor 1 0.5 ±0.1(5±1)
3 085310816 Taptite, bind B M3 x 8 MP feed frame 2 0.5 ±0.1(5±1)
4 Regist frame (2), 6
085411216 Taptite, bind B M4 x 12 MP tray unit (2), 0.7 ±0.1(7±1)
Chute 2 (2)
4 Cover
No. Parts code Parts name Location Pcs. Tightening torque
N m (kgf • cm)
1 085411216 Taptite, bind B M4 x 12 Inner chute 6 (7) 0.8 ±0.1(8±1)
2 087310816 Taptite, cup B M3 x 8 Panel PCB 3 0.5 ±0.1(5±1)
3 085411216 Taptite, bind B M4 x 12 Cover 6 0.8 ±0.1(8±1)
5-3 Confidential
CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
4. HARNESS ROUTING
1 MP PE sensor ASSY
Hook "A"
MP feed frame
Printer top side
(Printer body upside down)
Hole
Hook "B"
Hook "A"
MP PE sensor ASSY
MP feed frame
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2 PE EG sensor ASSY
Hook "B" PE EG sensor ASSY
Hole "A"
Printer top side
(Printer body upside down)
Hook "B"
PE EG sensor ASSY
Hook "A"
3 Interlock SW ASSY
Relay front PCB ASSY
Hooks
Pin
Interlock SW ASSY
Frame L
Pin
Hook
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Hooks
Pin
Frame L
Hook
Pin Hook
Hook
Toner sensor PCB unit ASSY
Hooks
Pin
Frame L
Hook
Hook
Pin
Hook Hook
Register solenoid ASSY Hook
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6 MP solenoid ASSY
Relay front PCB ASSY
Hooks
Pin
Frame L
Hooks
Pin
Hook
MP solenoid ASSY
7 T1 solenoid ASSY
Relay front PCB ASSY
Pin
Hooks
Frame L
Hooks
Pin
Hook
T1 solenoid ASSY
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Frame L
Hook
Main PCB
9 Laser unit
Frame L
Laser unit
Core
Holes
LD harness
(Flat cable)
Main PCB
Hook
Protective film
Polygon motor (Flat cable) Gear cover
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
Hooks
Hooks
Hook
Frame L
Hook
Hook
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Hooks
Frame L
Hook
Hook
Hole
Hooks
Printer top side
(Printer body upside down)
Hole
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
13 PS PCB unit
PS PCB unit
Hook
SW holder ASSY
<A view>
Core
Hooks
Inlet harness ASSY
14 FG harness
Main PCB
Shield cover
Main PCB
Shield cover
FG harness
FG harness
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Insulation sheet
Hole High-Voltage
PS PCB ASSY
Main PCB
HVPS PCB harness
(Flat cable)
Printer top side
HVPS PCB harness (Printer body upside down)
(Flat cable)
Main PCB
<A view>
Frame L
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
5. LUBRICATION
Gear 82R
Apply grease
on the cogs
of the motor
side
BG2
BG2
Gear cover
5-13 Confidential
CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
6. DISASSEMBLY FLOW
Disassembly / Re-Assembly (sec.)
Basic Operation
7.1 5s / 5s 7.2 5s / 5s 7.3 5s / 5s 7.4 10s / 10s 7.8 40s / 50s
AC Cord Drum/ Toner ASSY DX Feed ASSY Paper Tray
Fuser Unit
7.11 35s / 40s 7.12 50s / 50s 7.13 55s / 60s 7.14 35s / 45s 7.15 45s / 50s
Access Cover/ Gear Plate Calking ASSY AL/ Main Shield Plate ASSY Relay Rear PCB ASSY/
Main PCB
Side Cover L Develop Joint/ Connector
Main Motor ASSY AL
7.16 20s / 30s 7.17 20s / 30s 7.18 15s / 20s 7.20 15s / 20s 7.21 15s / 15s
7.25 20s / 20s 7.36 25s / 25s Relay Front PCB ASSY MP Solenoid ASSY Drive Release Link Toner Sensor PCB Register Solenoid ASSY
Gear 17/20 Frame L
7.19 15s / 20s
7.38 70s / 70s 7.39 10s / 20s 7.40 5s / 10s T1 Solenoid ASSY
MP Unit Regist Actuator Rear/ Regist Actuator Front/
Regist Actuator Spring Regist Actuator Spring
7.22 15s / 20s
7.26 30s / 35s 7.37 20s / 20s Ejector Solenoid ASSY
Side Cover R Frame R
7.41 10s / 10s (HL-5250DN/5270DN/5280DW)
Roller Holder ASSY
7.33 15s / 15s 7.23 20s / 25s
Toner LED PCB Unit ASSY 7.42 25s / 40s Interlock SW ASSY
PE Actuator/
7.34 10s / 10s Edge Actuator/ 7.24 20s / 30s
Fan Motor 60 Unit Edge Actuator Spring
New Toner Actuator
7.35 10s / 10s 7.43 20s / 20s
Fan Motor 60 Unit LV PE EG Sensor ASSY
7.28-1 25s / 10s 7.28-2 45s / 50s 7.28-3 15s / 15s 7.28-4 15s / 20s 7.28-5 20s / 20s
Top Cover2 Printed ASSY Inner Chute/ Panel PCB ASSY SW Key A/ B/ C LCD Holder ASSY
(HL-5270DN/5280DW) Pinch Roller Holder Set Key Printed ASSY
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7. DISASSEMBLY PROCEDURE
7.1 AC Cord
(1) Disconnect the AC cord from the Printer. Printer
<Back side>
AC cord
Fig. 5-2
1 <Front side>
2
Drum/toner ASSY
Front cover
Fig. 5-3
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
<Back side>
DX feed ASSY
Fig. 5-4
Front cover
<Front side>
1
Paper tray
Fig. 5-5
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Hook Hook
5
<Front side>
Paper tray
Fig. 5-6
Paper tray
Fig. 5-7
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Plate up plate
Plate up plate
Hook
Lift gear 46
Paper tray
Lift gear 46 Hook
Fig. 5-8
Gear 21-16
Paper tray
Fig. 5-9
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
<Front side>
Fig. 5-10
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Pin
Pin
Back cover
Fig. 5-11
Hook
DX blank cover
Hook
Fig. 5-12
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
2 <Back side>
3
1
Knob
Knob
1
Fig. 5-13
5b
5a
Outer chute ASSY
Pin
Fig. 5-14
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
(7) Push the Hook of the Sub outer chute (indicated by the arrow 7a), and move the Eject
actuator to the direction of 7b.
(8) Lift up the Eject actuator to remove.
(9) Remove the Eject actuator spring.
9
Eject actuator 8
7b
Sub outer chute
7a
Hook
Fig. 5-15
Assembling Note:
When assembling the Eject actuator spring, ensure that its direction is correct referring to the
figure below.
Eject actuator
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1c
FU harness cover 1
Hooks
Fig. 5-17
(2) Remove the Heater terminal L and Heater terminal S from the Fuser unit while holding the
Fuser unit.
Heater terminal L
Fuser unit
Heater terminal S
Fig. 5-18
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
(3) Pull the FU harness cover 2 to the direction of 3a while pressing the Hook and pull out the
FU harness cover 2 from the back of the printer.
FU harness cover 2
3a
Hook
3b
Fig. 5-19
(4) Disconnect the connectors of the Thermistor ASSY M and Thermistor ASSY S from the
Relay rear PCB ASSY, and remove the harnesses of these thermistors.
Thermistor ASSY M
Fuser unit
Thermistor ASSY S
Fig. 5-20
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(5) Remove the cup B M4x16 Taptite screw, and then remove Fuser unit.
Fuser unit
Fig. 5-21
Boss Boss
3
MP tray cover ASSY
1
2
Tray MP ASSY
Fig. 5-22
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
1
Process cover ASSY
Fig. 5-23
(4) Remove the MP tray cover ASSY and the Process cover ASSY to the direction of 4a and
4b to release the Bosses, and remove them.
Boss
4a
4b
Fig. 5-24
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(5) Pull the Arm outwards and remove the Process cover ASSY from the MP tray cover
ASSY.
Process cover ASSY
Arm
Fig. 5-25
(6) Remove the cup B M4x10 Taptite screw, and then remove the Process cover stopper.
Process cover
Fig. 5-26
Support lap
Process cover
Fig. 5-27
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Access cover
<Left side>
Fig. 5-28
(2) Remove the two bind B M4x12 Taptite screws, and then remove the Side cover L by
releasing the Hooks from 2a to 2d.
Taptite, bind B M4x12
Hook
Side cover L
2d
2a
2c
Hooks
2b
Fig. 5-29
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Shield cover
FG harness
Taptite, cup S M3x6 SR
Fig. 5-30
(2) Disconnect the five connectors and six flat cables from the Main PCB.
Fig. 5-31
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
(3) Remove the four cup S M3x6 SR Taptite screws and two Screws to remove the Main PCB
by following the direction of 3a and 3b.
Main PCB
Screws
3a
3b
Fig. 5-32
7.13 Gear Plate Calking ASSY AL/Develop Joint/ Main Motor ASSY AL
(1) Place the printer body so that the Frame L is at the top.
(2) Remove the eight bind B M4x12 Taptite screws and one cup S M3x6 taptite screw.
(3) Remove the Gear plate calking ASSY AL from the Frame L.
NOTE:
Be careful not to drop the gear.
Frame L
Fig. 5-33
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(4) Remove the four cup S M3x6 Taptite screws, and then remove the Main motor ASSY AL.
Fig. 5-34
(5) Remove the Develop joint from the Gear plate calking ASSY AL.
Develop joint
Fig. 5-35
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Insulation sheet
Frame L
Fig. 5-36
Plate
Pin
Frame L
Pin
Fig. 5-37
Assembling Note:
- When assembling the Plate, ensure to put the Plate into the base plate LV.
- When assembling the Plate, secure the screw at the Frame L side first, then the screw at the
base plate LV side.
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(4) Remove the three bind B M4x12 Taptite screws and cup S M3x6 Taptite screw, and then
remove the Main shield plate ASSY.
Frame L
Fig. 5-38
Assembling Note:
When assembling the Main shield plate ASSY, be careful not to bend the Ground wire AL of
the Frame L.
Joint cover
Inner chute AL
Ground wire AL
Fig. 5-39
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
DX sensor
(For HL-5250DN/5270DN/5280DW)
Hook
Frame L
Fig. 5-40
Hook
Frame L
Hook
Fig. 5-41
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Assembling Note:
When assembling the LT connector, ensure that its direction is correct referring to the figure
below.
Frame L
Boss LT connector
Fig. 5-42
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Pin
Hook
Frame L
Pin
Hook
Fig. 5-43
Fig. 5-44
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Spring
Fig. 5-45
Assembling Note:
When assembling the Spring, ensure that its direction is correct referring to the figure below.
Spring
Frame L
Fig. 5-46
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
MP solenoid lever
MP solenoid ASSY
Frame L
Fig. 5-47
Frame L
2
Guide
Fig. 5-48
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T1 solenoid ASSY
T1 solenoid lever
Frame L
Fig. 5-49
Hooks
Frame L
Fig. 5-50
(2) Remove the PT sensor holder from the Toner sensor PCB ASSY AL.
PT sensor holder
Fig. 5-51
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Frame L
Fig. 5-52
Fig. 5-53
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Frame L
Hooks
Fig. 5-54
Hook
Frame L
Fig. 5-55
Assembling Note:
When assembling the New toner actuator spring, ensure that its direction is correct referring to
the figure below.
New toner actuator spring
Hook
Hook
Fig. 5-56
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Hook
Gear 17
Frame L
Fig. 5-57
Hook
Gear 20
Frame L
Fig. 5-58
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Hook
Gear 17 (black)
Frame L
Fig. 5-59
Hook
Gear 17 (white)
Frame L
Fig. 5-60
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Hook
Side cover R
1d
Hook
1a
Hooks
Hooks 1c 1b
Hooks
Fig. 5-61
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Hook
3
2
Hook
<Front side>
Hook
Taptite, bind B M4x12
Fig. 5-62
Fig. 5-63
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
SW key A
Fig. 5-64
(2) Remove the SW key B from the Top cover printed ASSY.
SW key B
Fig. 5-65
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
b
Inner chute
c
d
Taptite, bind B M4x12
Hooks
Hooks
Fig. 5-66
Assembling Note:
When assembling the Inner chute, secure the screws according to the order of alphabet
described in the figure above.
Inner chute
Fig. 5-67
Assembling Note:
When assembling the Pinch roller holder, be sure that its direction is correct as shown in the
figure above.
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Hooks
Hook
3
2
Hook
<Front side>
Hook
Taptite, bind B M4x12
Fig. 5-68
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b Inner chute
c g
d Taptite, bind B M4x12
Hooks
Hooks
Fig. 5-69
Assembling Note:
When assembling the Inner chute, secure the screws according to the order of alphabet
described in the figure above.
Inner chute
Fig. 5-70
Assembling Note:
When assembling the Pinch roller holder, be sure that its direction is correct as shown in the
figure above.
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Fig. 5-71
(2) Remove the three cup B M3x8 Taptite screws, and then remove the LCD panel PCB
ASSY.
b
a
LCD panel PCB ASSY
Fig. 5-72
Assembling Note:
When assembling the LCD panel PCB ASSY, secure the screws according to the order of
alphabet described in the figure above.
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Fig. 5-73
(2) Remove the SW key B from the Top cover 2 printed ASSY.
SW key B
Fig. 5-74
(3) Remove the SW key C from the Top cover 2 printed ASSY.
SW key C
Fig. 5-75
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Fig. 5-76
(5) Remove the Set key printed ASSY from the Top cover 2 printed ASSY.
Fig. 5-77
(6) Remove the Key top from the Set key printed ASSY.
Key top
Fig. 5-78
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LCD holder
Fig. 5-79
(2) Remove the Back light PCB ASSY from the LCD holder.
LCD holder
Fig. 5-80
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
(3) Remove the LCD panel PCB ASSY from the LCD holder.
LCD holder
Fig. 5-81
(4) Remove the Back light film from the LCD holder.
LCD holder
Fig. 5-82
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7.29 Filter
(1) Slide the Sub duct to the direction of 1b while pressing the three Hooks and remove the
Sub duct from the Air duct.
Air duct
Filter
1b
1a
<Back side>
Hooks
Sub duct
Hook
Fig. 5-83
Air duct
Filter
Fig. 5-84
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
1a Hook
1b
Hook
Laser unit
Core
Protective film
Fig. 5-86
Assembling Note:
Before assembling the Laser unit, make sure put on the Core.
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Base plate LV
<Back side>
Fig. 5-87
(4) Remove the two bind B M4x12 Taptite screws, and then remove the LV insulation sheet.
LV insulation sheet
Taptite, bind B M4x12
Fig. 5-88
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
(5) Remove the bind B M4x12 Taptite screw, and then remove the SW holder ASSY.
(6) Float the Fan motor 60 unit LV from the Frame R.
NOTE:
Do not remove the Fan motor 60 unit LV at the above step.
Frame R
<Right side>
Fig. 5-89
SW holder
8b
8a
Hook
Power supply switch
Hook
Fig. 5-90
Assembling Note:
When assembling the power supply switch onto the SW holder, give attention to the direction
of the switch.
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(9) Remove the harness of the fuser unit and power supply harness.
(10) Put each harness through the space where the fan 60 unit is assembled and remove the
PS PCB unit.
(11) Remove the harness from the PS PCB unit.
PS PCB unit
11
10
Fig. 5-91
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Base plate HV
<Front side>
Pin
Pin
Fig. 5-92
(2) Remove the bind B M4x12 Taptite screw, and then remove the HV insulation sheet.
HV insulation sheet
Pin
Pin
Fig. 5-93
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(3) Remove the bind B M4x12 Taptite screw, and then remove the High-voltage PS PCB
ASSY.
(4) Disconnect the three connectors from the High-voltage PS PCB ASSY.
Pins
Fig. 5-94
MP PE sensor connector
PE EG sensor connector
Toner LED PCB connector
Fig. 5-95
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Frame R
Hook
Pins
Fig. 5-96
(3) Release the two Hooks to remove the LED holder from the Toner LED PCB.
Hook
LED holder
Fig. 5-97
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Frame R
<Right side>
Fig. 5-98
Frame R
Fig. 5-99
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
7.36 Frame L
(1) Remove the six bind B M4x12 Taptite screws from the Frame L.
(2) Remove the Frame L.
Under bar
Fig. 5-100
7.37 Frame R
(1) Remove the five bind B 4x12 Taptite screws from the Frame R.
(2) Remove the Frame R.
Frame R
<Right side>
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7.38 MP Unit
(1) Cut the Binder bundling the harnesses with nippers.
Binder
Paper feed frame
Cut
PE EG sensor connector
MP PE sensor connector
Fig. 5-102
MP feed frame
Hook
3b
3a
Hook
Fig. 5-103
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
MP feed frame
Fig. 5-104
(5) Release the Hook to remove the Holder bearing MP from the MP feed frame.
Holder bearing MP
Hook
5c
5b
5a
MP feed frame
Fig. 5-105
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(6) Slide the MP roller holder ASSY to the direction of 6a and pull it up to remove.
Lift arm MP
MP feed frame
6a
6b
Hook
Fig. 5-106
PE actuator MP B
8c
8b Hook
8a
PE actuator MP
MP feed frame
Fig. 5-107
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
PE actuator MP
9b
9a
MP feed frame
Fig. 5-108
(10) Remove the bind B M3x8 Taptite screw, and then remove the MP PE sensor ASSY.
MP PE sensor ASSY
MP feed frame
Fig. 5-109
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(11) Lift up the back of the Separation pad ASSY MP to the direction of 11a and pull up the
Separation pad ASSY MP to remove.
MP frame
11b
11a
Fig. 5-110
MP separation spring
MP frame
Fig. 5-111
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Assembling Note:
When assembling the MP separation spring, ensure that its direction is correct referring to the
figure below.
MP separation spring
Bosses
Fig. 5-112
Actuator cover
Hook A
Fig. 5-113
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(3) Slide the Regist actuator rear to the direction of 3b while pressing the Hook to the direction
of 3a and pull up the Regist actuator rear to remove. Then, remove the Regist actuator
spring from the Regist actuator rear.
3c
3b
3a
Hook
Fig. 5-114
Assembling Note:
When assembling the Regist actuator spring, ensure that its direction is correct referring to the
figure below.
Hook
Hook
Fig. 5-115
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
1d
Regist actuator spring
Hook
1b
1a
Fig. 5-116
Assembling Note:
When assembling the Regist actuator spring, ensure that its direction is correct referring to the
figure below.
Hook
Hook
Fig. 5-117
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Pin
Lift arm
1a
Fig. 5-118
(2) Slide the Roller holder ASSY to the direction of 2a. Then, lift up the gear side of the
Roller holder ASSY to the direction of 2b and pull it out to the direction of 2c to remove.
2c
“A”
2b
2a
Fig. 5-119
Assembling Note:
When assembling the roller holder ASSY, align the section “A” on the shaft of the roller holder
ASSY with the hole on the paper feed frame.
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Edge actuator
Hooks
Fig. 5-120
(2) Release the hook and remove the Separation R shaft bearing.
Hook
Fig. 5-121
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(3) Pull out the Separation roller drive shaft to the direction of the arrow and remove the Edge
actuator and PE actuator.
Edge actuator
PE actuator
Fig. 5-122
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Fig. 5-123
(2) Remove the bind B M3x8 Taptite screw, and then remove the PE EG sensor ASSY.
PE EG sensor ASSY
Fig. 5-124
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Hook Frame R
Wireless PCB harness
Wireless PCB
(PCB T60H929.00 ASSY 02)
Fig. 5-125
(3) Remove the Wireless PCB (PCB T60H929.00 ASSY 02) from the Wireless PCB holder.
Wireless PCB
(PCB T60H929.00 ASSY 02)
Hook
Fig. 5-126
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Paper tray
Fig. 5-127
Paper tray
Fig. 5-128
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Paper tray
Fig. 5-129
Plate up plate
Plate up plate
Fig. 5-130
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Gear 21-16
Paper tray
Fig. 5-131
Gear 15
Paper tray
Fig. 5-132
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Fig. 5-133
(3) Remove the LT front paper guide from the LT front cover ASSY while pulling the two
hooks inwards.
Hooks
Fig. 5-134
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
<Back side>
Fig. 5-135
3c
Boss
3d
<Left side> 3a
Hooks
3b
Fig. 5-136
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3d
Hooks
3a
3e
3b
Taptite, bind B M4x12
Fig. 5-137
5-83 Confidential
CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Hook
LT PCB ASSY
LT frame L
LT sensor harness
ASSY 2 connector LT solenoid connector
Fig. 5-138
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Connector: 55533-1219
Hook
Hook
LT frame L
Fig. 5-139
Hook
LT frame L
Hook
Connector: 54702-1219
Fig. 5-140
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
8.9 Gear 24 LT
(1) Place the LT so that the LT frame L is at the top.
(2) Release the Hook to remove the Gear 20 T1 roller drive from the LT frame L.
LT frame L
Hook
<Left side>
Gear 20 T1 roller drive
Fig. 5-141
Gear 24 LT
Fig. 5-142
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8.10 Collar 6
(1) Remove the Gear plate ground spring from the LT frame L.
LT frame L
Fig. 5-143
(2) Remove the cup S M3x6 Taptite SR screw, and then remove the Feed roller ground plate.
LT frame L
Taptite, cup S M3x6 SR
Feed roller ground plate
Fig. 5-144
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Fig. 5-145
Assembling Note:
When assembling the T1 sector gear spring LT, ensure that its direction is correct
referring to the figure below.
T1 sector gear
LT frame L
Fig. 5-146
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(4) Remove the LT solenoid harness from the hooks of the LT drive unit.
LT drive unit
Hooks Hooks
LT solenoid harness
LT solenoid ASSY
Fig. 5-147
LT drive unit
LT frame L
Fig. 5-148
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Fig. 5-149
LT drive unit
Fig. 5-150
(10) Remove the Collar 6 from the Clutch arm ASSY. Collar 6
Fig. 5-151
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LT solenoid ASSY
Fig. 5-152
5-91 Confidential
CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Pin
Lift arm
1a
Fig. 5-153
(2) Slide the Roller holder ASSY to the direction of the arrow 2a. Then, lift up the gear side
of the Roller holder ASSY to the direction of the arrow 2b and pull it out to the direction of
the arrow 2c to remove.
2c
“A”
2b
Paper feed frame
2a
Fig. 5-154
Assembling Note:
When assembling the roller holder ASSY, align the section “A” on the shaft of the roller
holder ASSY with the hole on the paper feed frame.
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Edge actuator
Hooks
Fig. 5-155
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
Hook
Fig. 5-156
(2) Pull out the Separation roller drive shaft to the direction of the arrow and remove the Edge
actuator and PE actuator.
Edge actuator
PE actuator
Fig. 5-157
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Under bar
Taptite, bind B M4x12
LT frame L
Under bar
Fig. 5-158
(3) Remove the two cup S M3x6 Taptite SR screws, and then remove the LT paper feed
frame.
LT paper feed frame
LT frame R
Fig. 5-159
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CHAPTER 5 DISASSEMBLY AND RE-ASSEMBLY
(4) Remove the two cup B M3x12 Taptite screws, and then remove the LT front beam.
LT front beam
Fig. 5-160
(5) Remove the bind B M3x8 Taptite screw, and then remove the LT sensor PCB ASSY.
Taptite, bind B M3x8
Fig. 5-161
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The table below shows the ROM type of each main PCB.
Main PCB (For a supplied part)
Model
ROM 0 ROM 1
HL-5240 8 Mbyte Flash ROM x 1 N/A
HL-5250DN 8 Mbyte Flash ROM x 1 2 Mbyte Flash ROM x 1
HL-5270DN 8 Mbyte Flash ROM x 1 4 Mbyte Flash ROM x 1
HL-5280DW 8 Mbyte Flash ROM x 1 4 Mbyte Flash ROM x 1
6-1 Confidential
CHAPTER 6 ADJUSTMENTS AND UPDATING OF SETTINGS,
REQUIRED AFTER PARTS REPLACEMENT
LZXXXX_$.BLF LZXXXX: First six digits of the part number of the firmware
$: Alphabet representing the revision of the firmware.
Download the required firmware from the databank, extract it and copy the extracted files
into the “hl5200” folder that has been created in the C drive.
6) Setting file of the default paper size:
Download the “5200setup.zip” file from “PrUt050007” in the databank. Then, extract this
file.
S5200E (A4 size), s5200U (Letter size), s5200I (A4 size, Israeli font setting for Israel),
AL_CHN.pjl (A4 size, Thin paper setting for China)
7) BR_DEVELOP.zip file
Download the above file from “PrUt050009” in the databank and copy it into the “hl5200”
folder that has been created in the C drive. Extract the copied file.
8) MAINTE.EXE file
Download the above files from the databank and copy it into the “hl5200” folder that has
been created in the C drive. Extract the copied file and run the bramainte.exe file by
double-clicking.
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6-3 Confidential
CHAPTER 6 ADJUSTMENTS AND UPDATING OF SETTINGS,
REQUIRED AFTER PARTS REPLACEMENT
4. Select “Search for a suitable driver for my device (recommended)” and click Next.
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7. Click Next.
9. If the driver is successfully installed, the following message window appears. Click
Finish to return Windows.
6-5 Confidential
CHAPTER 6 ADJUSTMENTS AND UPDATING OF SETTINGS,
REQUIRED AFTER PARTS REPLACEMENT
<Procedures>
After the installation procedure of the printer driver is completed, refer to the following steps
for the detailed procedures to rewrite the firmware.
Rewriting the firmware (ROM) of the printer
(HL-5240/5250DN)
1) Connect the PC and printer with the USB cable.
2) Turn the power supply of the printer on while holding down the Go button and the Job
Cancel button. Make sure that all LEDs are on. The Status LED lights up when
releasing the Go button and the Job Cancel button.* Press the Go button for five times
(ROM 0) or six times (ROM 1). A few seconds later, the printer goes into the ROM
rewriting mode.
* The printer goes back to the normal mode automatically when the printer remains no
operation while the Status LED is lighting.
3) Start the PC.
4) Open the “hl5200” folder and double-click the FILEDG32 icon to start. Make sure that
there is the “kensa” icon, and that no error occurs.
Fig. 6-1
NOTE:
If the error related to the BLF file or the printer occurs, the red Status LED lights up.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
(HL-5270DN/5280DW)
1) Connect the PC and printer with the USB cable.
2) Turn the power supply of the printer on while holding down the Set key and the Back key.
Select the appropriate mode by pressing the ◄ ►keys.
“PRL->ROM0 W” (For rewriting the ROM 0)
“PRL->ROM1 W” (For rewriting the ROM 1)
Press the Set key to be set. Make sure that “Send BLF file..” message appears on the
LCD panel.
3) Start the PC.
4) Open the “hl5200” folder and double-click the FILEDG32 icon to start. Make sure that
there is the “kensa” icon, and that no error occurs.
Fig. 6-2
NOTE:
If the error related to the BLF file or the printer occurs, the red backlight of the LCD panel lights
up and the error message appears.
6-7 Confidential
CHAPTER 6 ADJUSTMENTS AND UPDATING OF SETTINGS,
REQUIRED AFTER PARTS REPLACEMENT
(HL-5270DN/5280DW)
1) Check that the front cover is open.
2) Turn ON the power switch while the Go button is held.
3) The message “USERS MODE” is shown on the LCD panel.
4) Release the Go button.
5) Press the Go button for a while. Make sure that the Data LED lights up.
6) The message “PIT3 MODE” is shown on the LCD panel.
7) Close the front cover of the printer.
Operation of computer
8) Connect the computer to the printer with the USB cable.
9) Double-click the brmainte.EXE file (maintenance utility) which has been copied in the
“hl5200” folder to start.
10) Select “Input Information” from Menu. Select the applicable model name.
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11) Check the port (USB) that the printer is connected through and click “Serial No.” in the
lower box.
Fig. 6-3
Enter the serial number (the last nine digits) of the printer into the box at the right hand
side. The serial number is shown in the window, and check that it is correct. Follow the
next step without clicking the OK button.
6-9 Confidential
CHAPTER 6 ADJUSTMENTS AND UPDATING OF SETTINGS,
REQUIRED AFTER PARTS REPLACEMENT
If any of periodical replacement parts are replaced, it is necessary to change the count of total
pages on each periodical maintenance parts to zero, and to modify a number of times for
replacing each periodical maintenance parts according to the procedures below.
NOTE:
As for HL-5270DN/5280DW models, it is possible to reset the count of each periodical
maintenance parts by operating the LCD panel. Refer to “2.2 Reset Parts Life Menu” on
Chapter 7.
<Procedures>
Operation of printer
(HL-5240/5250DN)
1) Check that the front cover is open.
2) Turn ON the power switch while the Go button is held.
3) After all LEDs on the panel are lit, only the Status LED goes out.
4) Release the Go button and check that all LEDs are out.
5) Press the Go button for a while. Make sure that the Paper LED lights up.
6) Close the front cover of the printer.
(HL-5270DN/5280DW)
Operation of computer
8) Connect the computer to the printer with the USB cable.
9) Double-click the “brmainte.EXE” (maintenance utility) which has been copied in the
“hl5200” folder to start.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
11) Select the applicable model name. And check the port (USB) that the printer is connected
through.
12) Select the item of each periodical maintenance parts and check “ON” and click OK.
6-11 Confidential
CHAPTER 6 ADJUSTMENTS AND UPDATING OF SETTINGS,
REQUIRED AFTER PARTS REPLACEMENT
After resetting any of counts, print the Print Settings to make sure a bar graph indicating the
remaining life of each periodical maintenance parts full up.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
1. CONTROL PANEL
Various modes can be used if the power switch is set to ON while the Go button is held.
There are two types of modes: Users Mode and Service Mode.
<HL-5270DN/5280DW>
1. Check that the front cover is closed.
2. Turn ON the power switch while holding down the Go button.
3. The message “USERS MODE” is shown on the LCD panel with the orange backlight.
4. Release the Go button and check that the Data LED is off.
5. Press the Go button. (If the Go button is pressed, the Data LED is lighted. If the Go
button is released, the LED is out.)
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CHAPTER 7 SERVICE SUPPORT SOFTWARE
NOTE:
* Each mode starts 2 seconds after pressing the Go button.
* Both “Network Factory Reset 1” and “Network Factory Reset 2” functions are not
available for HL-5240.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
<HL-5240/5250DN>
(1) Make sure that the printer is turned on and the Drum LED is blinking. Press the front
cover release button and then open the front cover.
(2) Press and hold down the Go button for about four seconds until all the LEDs light up.
Once all four LEDs are lit, release the Go button.
(3) Take out the drum unit and toner cartridge ASSY.
(4) Put the new drum unit and toner cartridge ASSY back into the printer.
(5) Close the front cover.
<HL-5270DN/5280DW>
(1) Press the front cover release button and then open the front cover.
(2) Keep pressing the Go button for about four seconds. When the message of finishing
resetting the drum counter, release the Go button.
(3) Take out the drum unit and toner cartridge ASSY.
(4) Put the new drum unit and toner cartridge ASSY back into the printer.
(5) Close the front cover.
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CHAPTER 7 SERVICE SUPPORT SOFTWARE
Density transition
Bias voltage when replacing
with a new toner cartridge
Bias voltage
In such a case, follow the steps below in order to initialize the developing bias forcedly.
<Standard Cartridge>
(1) Open the front cover.
(2) Take the drum unit out of the printer.
(3) Press the Go button.
(4) Install the drum unit into the printer.
(5) Press the Go button.
(6) Close the front cover.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
<HL-5270DN/5280DW>
1. Check that the front cover is open.
2. Turn ON the power switch while the Go button is held.
3. The message “USERS MODE” is shown on the LCD panel.
4. Release the Go button and check that the Data LED is out.
st
5. (1 step) Press the Go button once or twice. (If the Go button is pressed, the Data LED is
lit. If the Go button is released, the LED is out.)
6. Check that the message “USERS MODE” is shown on the LCD panel with orange
backlight.
nd
7. (2 step) Press the Go button. Each mode starts after 2 seconds. (If the Go button is
pressed, the Data LED is lit. If the Go button is released, the LED is out.)
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CHAPTER 7 SERVICE SUPPORT SOFTWARE
st nd
1 step 2 step Each mode starts after 2 seconds.
Press the Go button Once (1) Factory Inspection Mode
once.
Twice (2) Continuous Grid Pattern Print Mode
Three times (3) Fuser Unit Test Print
Four times (4) NV-RAM Value Dump Mode
Five times (5) RAM Check
Six times (6) QA process inspection printing
Seven times (7) DX (ShortBind) ON/OFF switching
Press the Go button Once (8) Printing for Maintenance
twice. * The machine starts printing after closing
the front cover.
Twice (9) Print Settings
* The machine starts printing after closing
the front cover.
Three times (10) Sleep Mode Indication
(OFF/Dimmed)
Four times (11) Sleep Mode Setting (ON/OFF)
* All LEDs are lit for 1 second and the
printer returns to the ready status.
Five times (12) Developer Roller Counter Reset 1
(For the standard toner)
* All LEDs are lit for 1 second and the
printer returns to the ready status.
Six times (13) Developer Roller Counter Reset 2
(For the high capacity toner)
* All LEDs are lit for 1 second and the
printer returns to the ready status.
Seven times (14) Fixed USB Speed
* All LEDs are lit for 1 second and the
printer returns to the ready status.
Eight times (15) USB Speed Indication (ON/OFF)
* All LEDs are lit for 1 second and the
printer returns to the ready status.
The procedure from 1 to 4 is the same as the above.
NOTE:
* Each mode starts 2 seconds after pressing the Go button.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
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CHAPTER 7 SERVICE SUPPORT SOFTWARE
(3) Activate each sensor listed below manually and verify that the Status LED (HL-
5240/5250DN) or the Data LED (HL-5270DN/5280DW) is lit. In the inspection mode,
the LED blinks once when the state of a sensor of a switch is changed from ON to
OFF, or from OFF to on. When the state is changed continuously, the LED keeps
blinking.
( Regist front sensor, Regist rear sensor, Paper eject sensor, New toner sensor,
Toner sensor, Front cover sensor, PE sensor, Edge sensor, MP PE sensor,
DX tray sensor )
Chute
Front cover sensor
Frame R
PE EG sensor
DX tray sensor
Fig. 7-1
(4) When the verification of all the sensors is completed, them the power off.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
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CHAPTER 7 SERVICE SUPPORT SOFTWARE
• <Replace count>
PF KITMP:
PF KIT 1:
PF KIT 2:
PF KIT 3:
FUSER:
LASER:
DRUM:
TONER:
• <Total Pages Printed>
Previously Used Toner:
Current Toner:
• <Developing Bias>
NOTE:
* Some margin of error must be taken into consideration because coverage for the
printable area of A4-size paper is calculated using video signals
* If the firmware version is 1.02 or before, the maintenance information gives out false
information on the remaining life of Drum. To know the accurate information of Drum,
print the Print Settings or upgrade the firmware version.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
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CHAPTER 7 SERVICE SUPPORT SOFTWARE
< The difference of the Drum Unit Life and the Drum Counter >
The drum unit life is based on the page counter. If the average number of
drum rotations is more than the number of drum rotations in non-continuous
printing, however, the drum unit life is counted by the number of drum
rotations.
Since the drum counter printed in Print Settings is an actual page counter
after a new drum unit is replaced, the drum unit life may be different from the
drum counter.
For details on the difference between the drum unit life and drum counter,
refer to the drum unit life calculation below;
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
7-13 Confidential
CHAPTER 7 SERVICE SUPPORT SOFTWARE
• Error history
The error history including the 10 latest errors and the number of
pages when these errors occur are indicated. The errors such as
Cover Open, Manual Feed, No Paper XX and No Tray XX are not
included. The list is updated until the 1 millionth error occurs, and it is
not even when more than 1 million errors occur.
The page counter when each error occurred is also indicated.
• Developing bias
The current developing bias is indicated. It is not printed on the Print
Settings by default.
(It is printed on the maintenance sheet by default.)
• Number of prints for each toner cartridge
The number of printed pages for each of the toner cartridges used
currently and last. (It is printed only in the maintenance sheet.) The
maximum count is 65535 pages.
< Page 3 ~ >
This page includes various network settings information of the printer.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
The method to enter the special mode by the button operation is as follows:
<Pressing the 1 button when the printer is turned ON>
Panel Function
Go To Users Mode
Reprint Continuous test printing
+ Version Check
- Hex Dump Mode
Set Initializing the NVRAM
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CHAPTER 7 SERVICE SUPPORT SOFTWARE
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CHAPTER 7 SERVICE SUPPORT SOFTWARE
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
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CHAPTER 7 SERVICE SUPPORT SOFTWARE
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
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CHAPTER 7 SERVICE SUPPORT SOFTWARE
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CHAPTER 7 SERVICE SUPPORT SOFTWARE
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
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CHAPTER 7 SERVICE SUPPORT SOFTWARE
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
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CHAPTER 7 SERVICE SUPPORT SOFTWARE
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
The default values for the main items to be set in NVRAM are as follows;
Items Descriptions
Timing of Drum LED ON 25,000 pages
(Counted from the drum unit life.)
Development switching The developing bias is switched from 400V to 300V gradually
timing when 4,000 pages (Standard cartridge), 7,000 pages (High
yield cartridge) are printed.
It is switched to 400V again when the toner cartridge is
replaced with the new one.
(Counted from the number of the drum rotation in non-
continuous printing)
Fixing temperature • Transparency: 185°C
• Thin paper: 195°C
• Plain paper: 213°C
• Thick paper: 200°C
• Thicker/Bond paper: 200°C (in non-continuous printing)
Smaller size mode Refer to 3.8 ‘PRINT SPEEDS WITH VARIOUS SETTINGS’ in
Chapter 1.
Paper size The default paper size is "A4". The paper size needs to be
changed in US and other countries.
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HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
Appendix 1. Main PCB Circuit Diagram, HL-5240/5250DN/5270DN/5280DW (1/7)
1 2 3 4 5 6 7 8
Laser/PO
F19 TP319 47 U4 TP6 R500 33
R106 IOWRN VDON1/PA09 W18 V17
TP333
IO_WR_N DIMM_SPD_CLK LD_MON AI0/BD_SMP AD_AVDD A3.3V
1k V20 3-2A/3-3A/4-1A 2-6E
TP317 TP250 5-5B
RESET_N RSTICN C247
3-2A/3-5A/3-6E E19 R271 33 M4 C103
C68 CSROMN0 CAL0/PA10/VIB0 V14
ROM0_CS_N VENBN AD_AGND SGND
C101 F18 R269 3-3A N4 5-4B
TP320 33 TP30
CSROMN1 ROM1_CS_N CAL1/PA11/VIB1
3-2A W1
TP318 TP215 Y18 V16
SGND VBDN VBDN A3.3V
@R273 33 5-4A THM_CENTER AI1 AD_AVREFP
D20 D19 V2 5-2B/5-7D
LAN_INT EXINTN0 EXCSN0 LAN_CS_N ENB0/PA12/VIOP0 LDHALF
4-1B F17 D18 4-1A R4 R253 10k 5-4B
TP328 TP29 U14
EXINTN1 EXCSN1/PA01 ENB1/PA13/VIOP1 SGND AD_AVREFM SGND
E17 C19 TP323 TP249 (ASIC def )
EXINTN2/PD01 EXCSN2/PA02
TP374 U3
LDHALF/PA14/TLED TNRLED Y17
R268 10k 5-1E THM_EDGE AI2 +1.5V
E18 C20 TP340 5-2B/5-7D E5 C222
SGND DREQN/PD00 DACKN/PA00 SGND ID_BUS VDD_E5
G1 C103
TP316 ASIC def ) 5-6C E7
3-1D/4-1D PWM_TNRSEN IDADC0/PWMA1/PB00
VDD_E7 SGND
3-1D/4-1E Local BUS ADR[24-1] 5-6C TP41 J4
IDADC1/PWMA2/PB01 G5
DATA[15-0] RA15 TNR_SEN VDD_G5 +1.5V
B DATA[0] 5 4 33
U19
DATA00 ADR01
M18
8 1 RA8 ADR[1]
SGND
10k R234 TP18 H2
IDADC2/PWMA3/PB02 W17 U2 C229 B
33 FB_VCLN AI3/FB_VCLN VDD_U2 C103
DATA[1] TP331
R18 M19 TP343 ADR[2] 5-7B (ASIC def ) TP187 H1 5-2C P5
6 3 DATA01 ADR02 7 2 REG_SOL IDADC3/PWMA4/PB03
VDD_P5 SGND
DATA[2] U20 M20 ADR[3] 5-7A J3
P4
7 2 DATA02 ADR03 6 3 T1_SOL IDADC4/PWMA5/PB04
VDD_P4 +1.5V
Test
C103 (SDRAM CLK ) VDD3_U13 +3.3V
2-1C D1 V3 Y1 10
4-8B 45MHz 4-8B Y7 T13 C244 C243
SD_D[15-0]
22.5MHz
SD_D[15-0] GND_D1 SGND CDCC_DATA CDCC_DATA CDCC_CLK CDCC_CLK
45MHz TMC1 VDD3_T13 C103 C103
4-8B Y2 V5 TP224 4-8B W7 U15
22.5MHz
CDCC_INT_N CDCC_INTN CDCC_RSTN CDCC_RST_N
R151 SGND TMC2 VDD3_U15 SGND
SD_D[0] D2 G4 82 90MHz 4-8B U6
22.5MHz
DIMMD00 SDCLK0 SD_CLK0 CDCC_REQ_N CDCC_REQN
R150 2-3B
SD_D[1] C1 F2 TP243 33 90MHz L18 (1608) R256 T18 M16
DIMMD01 SDCLK1 SD_CLK1 TEN VDD3_M16
R149 2-7D USB TP253 BLM11P300SPB
TP257 1 (1608) +3.3V
SD_D[2] C2 E2 TP214 33 90MHz
V8 V13 J16 C240 C239
DIMMD02 SDCLK2 SD_CLK2 USB_PVDD +1.5V TAPC_NWIRE_SEL VDD3_J16
2-7D C233 C234 C103 C103
SD_D[3] E3 TP213 Y14 W14
DIMMD03 USB_VCC VBUS/PC14 C106 (PLL )
R236 4-8E THMODE SGND
SD_D[4] D3 F3 100 C249 (+3.3V input) W8 C103 (2012) L7 (1608)
DIMMD04 SDCKE USB_PVSS W13 D17
SD_CKE C101 UGND NOTAP_TEST_SEL VDD3_D17
F4 2-3B V11 W11 BLM18PG300SN1B +3.3V
SD_D[5]
D DIMMD05
TP240
USB_RPU USB_AVDD +3.3V
SGND
L16
BUNRI
C236
C103
D
SD_D[6] B1 B12 R260 68 SGND TP290 C87 C86 C82 C81 TP259
C88
DIMMD06 SDCSN0
45MHz
C106 E12
SD_CS0_N R266 (Analog ) VDD3_E12 SGND
SD_D[7] C3 C12 TP280 R133 33 2-3B 1.5k Y12 C103 C103 C104 C104 (2012) 0
DIMMD07 SDCSN1
45MHz
USB_AVSS E9
SD_CS1_N 1%(F) SGND VDD3_E9
A1 A13 TP278 R122 2-7D T10 Y8 +3.3V
SD_D[8] 33 45MHz L6 (1608) C242 C223
DIMMD08 SDCSN2 SD_CS2_N USB_DATA_P USB_DP USB_VDD331 +3.3V
E4 2-7D 4-8D T9 UGND C103 C103
SD_D[9] TP281 C101 J9
DIMMD09 USB_DATA_M USB_DM (Digital ) TP256
R123 4-8D C103 GND_J9 SGND
SD_D[10] D4 B13 47 Y9
DIMMD10 SDRASN
45MHz
R265 USB_GND1 K9 E6
SD_RAS_N SGND GND_K9 GND_E6
SD_D[11] B2 D12 TP273 R248 2-3B/2-7D 39 T11 U11
47 45MHz L9 F5
DIMMD11 SDCASN SD_CAS_N USB_RSDP USB_VDD151 +1.5V
2-3B/2-7D GND_L9 GND_F5
SD_D[12] D5 TP241 TP288 T8 C246
DIMMD12 USB_RSDM M9 H5
C103 (Digital ) GND_M9 GND_H5
SD_D[13] A2 A14 R121 47 R254 TP251 W10
DIMMD13 SDWEN 45MHz
USB_GND2 M10 L5
SD_WE_N 39 SGND GND_M10 GND_L5
SD_D[14] D6 2-3B/2-7D Y11 U8
TP272 M11 N5
DIMMD14 UGND USB_RREF USB_COM UGND
R247 R125 GND_M11 GND_N5
SD_D[15] B3 C11
POWER
47 45MHz TP291 ( ) M12 R3
DIMMD15 SDBA0 SD_BA0 1.6k
R124 2-3B/2-7C 1%(F) GND_M12 GND_R3
A12 TP238 47 45MHz DC MOTOR CTL / PIO L12 R5
SDBA1 SD_BA1 R235
2-3B/2-7C 33 GND_L12 GND_R5
TP275 R2 T2
K12 T6
DCFGS DCFGS/PC08 DCFR/VS/PC06 DCFR GND_K12 GND_T6
C4 D13 R250 6-7C T1 6-5B
10 45MHz TP221 J12 V7
PEDG_SEN DIMMD16/PE00 SDDQM0 SD_DQM0 DCCTL/PC07 DCCTL GND_J12 GND_V7
5-2D C5 C13 TP283 R258 2-3B/2-7B 6-5B +3.3V
10 45MHz TP615 J11 W12
REG_F_SEN DIMMD17/PE01 SDDQM1 SD_DQM1 SCANER MOTOR CTL/PIO
5-2D R262 2-3B/2-7B GND_J11 GND_W12
A3 B14 TP276 47 N3 P3
DIMMD18/PE02 SDDQM2
45MHz
SCNFGS/PC10 SCNCTL/PC09 J10 V12
REG_R_SEN SD_DQM2 SCNFGS SCNCTL
R152 10k
GND_J10 GND_V12
R148 10k
5-2D A4 A15 TP274 R259 2-7B 6-5D 6-5D
47 45MHz TP209 K10 U12
PO_SEN DIMMD19/PE03 SDDQM3 SD_DQM3 HEATER CTL/PIO GND_K10 GND_U12
E 5-7E B4 C14 TP277 R251 47 45MHz
2-7B N2 N1 L10 T12 E
PNEW_SEN DIMMD20/PE04 SDDQM4 SD_DQM4 HTLIMITN HTLMTN/PC13 RLYOFFN/PC12 RLYOFFN
5-7B R120 2-7B 5-3B 5-1A GND_L10 GND_T12
C6 D14 TP284 47 TP210
DIMMD21/PE05 SDDQM5
45MHz L11 V15
FRONT_COVER_SEN SD_DQM5 GND_L11 GND_V15
5-7C B5 B15 TP279 R249 2-7B
47 45MHz HVPS/PIO K11 T15
T1_PE_SEN DIMMD22/PE06 SDDQM6 SD_DQM6
5-2D R116 2-7B R238 5.6k GND_K11 GND_T15
A5 A16 TP244 47 45MHz
M3 R16
MP_PE_SEN DIMMD23/PE07 SDDQM7 SD_DQM7 REV0/PWMDEV HVPWMDEV GND_R16
5-2E B6 2-7B W4 R255 1 5-2D
TP271 TP216 W9 N16
DX_UNIT_SEN DIMMD24/PE08 REV1/PWMCHG HVPWMCHG GND_W9 GND_N16
5-7E D7 2-1A W3 R242 0 5-2D
SD_ADR[12-0] TP252 V9 H16
LT1_PE_SEN DIMMD25/PE09 45MHz REV2/PWMVCLN HVPWMTRCV
5-4E R237 1 5-2D GND_V9 GND_H16
C7 D9 SD_ADR[0] M2
LT1_PEDG_SEN DIMMD26/PE10 MA00 8 1 RA38 REV3/PWMTRCC
TP222
HVPWMTRCC
U9 F16
5-4E 47 R147 6.8k 5-2D GND_U9 GND_F16
A6 B8 SD_ADR[1] V19 5-4C
C102
C102
C104
C102
TP237 7 2 TP217 Y10 E15
LT2_PE_SEN DIMMD27/PE11 MA01 REV4/EXCSN2BN PNLLED5
5-4E GND_Y10 GND_E15
10%
B7 A8 SD_ADR[2] TP20 R153 1k
DIMMD28/PE12 MA02 6 3 L5 (1608) R104 V10 E13
LT2_PEDG_SEN CPU/JTAG TP315
SGND GND_V10 GND_E13
5-4E C8 C9 B20 TP314 1 (1608)
BLM18PG300SN1B
5 4 SD_ADR[3] U10 E8
LT_DET1 DIMMD29/PE13 MA03 PLL_AVDD +1.5V GND_U10 GND_E8
5-4F D8 B9 C67 SGND SGND
1 RA36 SD_ADR[4] C66
8
C113
C116
C117
C114
LT_DET2 DIMMD30/PE14 MA04 C106 UPD800268F1-011-MN9-A
5-4F A7 A9 47 SD_ADR[5] B19 C103
TP235 7 2 (2012)
LT_DET3 DIMMD31/PE15 MA05 PLL_AGND SGND
5-4F C10 SD_ADR[6] SGND
MA06 6 3
A10 SD_ADR[7] B18 D16
MA07 5 4 JTAG_RST JTRST NTRC_CLK NTRC_CLK
B10 4-5E 4-5E
8 1 RA37 SD_ADR[8]
MA08
D10 TP236 47 SD_ADR[9] A18 C18
MA09 7 2 JTAG_CK JTCK NTRC_DATA0 NTRC_DATA0
D11 4-5E A20 4-5F
6 3 SD_ADR[10]
MA10 NTRC_DATA1 NTRC_DATA1
4-5F
F MA11
A11
5 4 SD_ADR[11]
JTAG_MS
B17
JTMS NTRC_DATA2
A19
NTRC_DATA2
F
B11 4-5E D15 4-5F
SD_ADR[12]
MA12 NTRC_DATA3 NTRC_DATA3
R246 A17 4-5F
TP234
47 JTAG_RMODE/BKTGIO RMODE_BKTGIO
4-5E C17
EEPROM R263 NTRC_END NTRC_END
V18 T17 100 C15 C16 4-5E
100kHz
EEPROM_DATA SDA SCL EEPROM_CLK JTAG_DI JTDI JTDO JTAG_DO
2-6E
UPD800268F1-011-MN9-A
TP287
2-6E 4-5E
UPD800268F1-011-MN9-A
4-5E CODE
A-1
Confidential
APPENDIX
Appendix 1. Main PCB Circuit Diagram, HL-5240/5250DN/5270DN/5280DW (2/7)
1 2 3 4 5 6 7 8
SDRAM,SODIMM,EEPROM
A A
1-3E
SD_ADR[12-0]
45MHz
IMA[12-0]
45MHz
C103
C103
C103
47 R230 TP286 45MHz 26 DQMB5 C104
SD_ADR[9] IMA[9] 45MHz 47 15 43 DMD[5] SD_DQM6
TP119 7 2 TP76
LDQM VDDQ43 15 DQ5 1-3E 2 VSS
SD_DQM0 116 SGND
1-3E/7B TP246 45MHz
C187
C189
C146
SD_ADR[10] TP146 39 49 DMD[6] SD_DQM5 DQMB6
TP118 6 3 TP54 IMA[10] 45MHz TP147 17 DQ6 1-3E 27 VDD
SD_DQM1 UDQM VDDQ49 45MHz +3.3V
1-3E/7B TP174 118 DQMB7
SD_ADR[11] IMA[11] R224 47 DMD[7] 19 SD_DQM7 C129
TP117 5 4 TP75 TP116 TP113
DQ7 1-3E
TP175 C104
R216 0 38 28
C103
C103
C103
SD_ADR[12] TP176 TP74 IMA[12] SD_CLK0
90MHz
CLK VSS28 SGND 21 VSS
1-3D DMD[0] 37
TP81 37 41 DQ8
@R217 TP133 28
C188
C190
C145
TP177 TP80 SD_CKE CKE VSS41 DMD[1] +3.3V VDD
47 1-3D 54 39 DQ9
TP211 C138
VSS54 DMD[2] C104
R215 47 20 6 41 DQ10
SD_BA0
45MHz
BA0 A12/NC6 SGND 22 VSS
1-3D/7C DMD[3] 43
TP122
R214 47 TP79 21 12 DQ11
45MHz
SD_BA1 BA1 VSSQ12 DMD[4]
1-3E/7C 46 47 DQ12 45 VDD
TP178 TP78
+3.3V
VSSQ46 DMD[5] C128
49 DQ13 SD_ADR[0] 29 A0
52 C104
VSSQ52 SGND DMD[6] 51 DQ14 SD_ADR[1] 31 A1 35 VSS
SGND
DMD[7] 53 SD_ADR[2] 33 46
2 DMD[0] DQ15 A2 +3.3V VDD
8 1 RA23
54pin TSOPII
DQ0 C141
22 SD_ADR[3] 30 A3
4 DMD[1] DMD[8] C104
DQ1
TP51 7 2 83 DQ16
SD_ADR[4] 32 A4 36 VSS
IMA[0] 23 5 TP50 DMD[2] DMD[9] SGND
A0 DQ2 6 3 85 DQ17
SD_ADR[5] 34 A5 63 VDD
IMA[1] 24 7 TP49 DMD[3] DMD[10] +3.3V
A1 DQ3 5 4 87 DQ18
SD_ADR[6] 103 C127
A6
C IMA[2] 25
A2 DQ4
8 TP48 8 1 RA22 DMD[4] DMD[11] 89 DQ19 C104 C
22 SD_ADR[7] 104 A7 55 VSS
IMA[3] 26 10 TP47 DMD[5] DMD[12] SGND
A3 DQ5 7 2 93 DQ20
SD_ADR[8] 105 A8 64 VDD
IMA[4] 29 11TP46 DMD[6] DMD[13] +3.3V
A4 DQ6 6 3 95 DQ21
SD_ADR[9] 109 C137
IMA[5] 30 13TP45 DMD[7] DMD[14] A9 C104
A5 DQ7 5 4 97 DQ22
SD_ADR[10] 111 A10/AP 56 VSS
1-1C IMA[6] 31 42TP44 DMD[8] DMD[15] SGND
SD_D[15-0] A6 DQ8 8 1 RA25 99 DQ23
22 SD_ADR[11] 112 A11 82 VDD
IMA[7] 32 44 TP85 DMD[9] +3.3V
A7 DQ9 7 2
DMD[8] 121 SD_ADR[12] 70 C136
SD_D[0] 8 1 RA35 DMD[0] IMA[8] 33 45TP86 DMD[10] DQ24 A12
6 3 C104
33 A8 DQ10 DMD[9]
SD_D[1] DMD[1] 34 47TP87 123 DQ25 72 A13,DSP 76 VSS
TP198 7 2 TP141 IMA[9] DMD[11] SGND SGND
A9 DQ11 5 4
DMD[10] 125 81
SD_D[2] TP195 6 3 TP140 DMD[2] 22 48TP88 DQ26 +3.3V VDD
IMA[10] 8 1 RA26 DMD[12]
A10/AP DQ12 DMD[11] C126
SD_D[3] DMD[3] 35 50 TP89 22 127 DQ27 106 BA0
TP192 5 4 TP139 IMA[11] DMD[13] SD_BA0 C104
A11 DQ13 7 2 1-3D/3B
DMD[12] 131 110 75
SD_D[4] TP197 TP138 IMA[12] 36 51TP90 DMD[14] DQ28 SD_BA1 BA1 SGND VSS
8 1 RA34 DMD[4]
A12/NC36 DQ14 6 3 1-3E/3B
DMD[13] 133 101
SD_D[5] 33 40 53TP91 DMD[15] DQ29 +3.3V VDD
TP196 7 2 TP136 DMD[5] 5 4
NC DQ15 DMD[14] 45MHz C125
135 DQ30 69 nCS0
SD_D[6] DMD[6] TP93 SD_CS1_N 1-3D C104
TP194 6 3 TP137 TP84 K4S281632F-UC75 DMD[15] 137 TP130 45MHz 71 91
SD_D[7] DMD[7] DQ31 SD_CS2_N nCS1 SGND VSS
TP193 5 4 TP135 1-3D
TP180 45MHz 65 102
DMD[0] SD_RAS_N nRAS +3.3V VDD
SD_D[8] TP190 TP94 4 1-3D/3B
8 1 RA33 DMD[8] DQ32 45MHz 66 C140
33 DMD[1] SD_CAS_N nCAS C104
SD_D[9] DMD[9] 6 DQ33 1-3D/3B
TP173 7 2 TP115
45MHz 67 92
DMD[2] SD_WE_N nWE SGND VSS
SD_D[10] DMD[10] 8 DQ34 1-3D/3B
TP171 6 3 TP172
113
DMD[3] +3.3V VDD
SD_D[11] DMD[11] 10 DQ35
TP170 5 4 TP114
D DMD[4] 14 SD_CLK1
1-3D
90MHz 61 CK0
C123
C104
D
SD_D[12] TP168 TP169 DQ36
8 1 RA32 DMD[12] TP184
+3.3V 62 CKE0 SGND 107 VSS
DMD[5] 16
SD_D[13] 33 DQ37
TP167 7 2 TP112 DMD[13] 90MHz 74 114
DMD[6] SD_CLK2 CK1 +3.3V VDD
18 DQ38 1-3D
SD_D[14] TP165 6 3 TP166 DMD[14] TP183 68 C135
DMD[7] CKE1 C104
20 DQ39
SD_D[15] TP164 5 4 TP111 DMD[15] 108
SGND VSS
80 NC/CB7
TP162 TP163 DMD[0] 38 129
DQ40 +3.3V VDD
TP124 57 NC/CB0
DMD[1] 40 C122
DQ41 TP185 58 NC/CB4 C104
DMD[2] 42 119
DQ42 TP134 SGND VSS
59 NC/CB1
DMD[3] 44 130
DQ43 TP186 +3.3V VDD
60 NC/CB5
DMD[4] 48 C134
DQ44 TP92 73 C104
DMD[5] NC
50 DQ45 120 VSS
TP128 SGND
77 NC,nMWAIT/CB2,nMWAIT
DMD[6] 52 143
DQ46 +3.3V +3.3V VDD
TP125 78
DMD[7] NC,nMIRQ/CB6,nMIRQ C121
54 DQ47 TP127 79 NC/CB3 C104
R220 139
DMD[8] SGND VSS
84 DQ48 4.7k R223 TP126
100 +3.3V 144 VDD
DMD[9] 86 141
DQ49 EEPROM_DATA SDA
1-1F C133
DMD[10] 88 TP108 TP110 142 C104
DQ50 DIMM_SPD_CLK SCL
1-6A SGND 140 VSS
DMD[11] 90 TP616
E DQ51
DMM3-RS144A2B-13
E
DMD[12] 94 145
DQ52 SGND FG
DMD[13] 96 DQ53
DMD[14] 98 146
DQ54 SGND FG
DMD[15] 16kbits EEPROM
100 DQ55 C203
C103 DMM3-RS144A2B-13
DMD[8] 122 +3.3V
DQ56 @U13
DMD[9] 124 8 4
DQ57 VCC VSS SGND
DMD[10] 126 6 1
DQ58 EEPROM_CLK SCL A0 +3.3V
DMD[11] 1-3F
128 DQ59
TP285 5 2
SDA A1
DMD[12] 132 R222 TP109 7 3
DQ60 100 TEST A2
DMD[13] 134 DQ61 M24C16-WMN6TP
DMD[14] 136 DQ62 SGND
DMD[15] 138 DQ63
F F
DMD[15-0]
45MHz DMD[15-0]
DMD[15-0]
CODE
A-2
Confidential
HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
Appendix 1. Main PCB Circuit Diagram, HL-5240/5250DN/5270DN/5280DW (3/7)
1 2 3 4 5 6 7 8
48PIN TSOP1
ADR[6] 20 31 DATA[1] VSS25 ADR[4] TP430 24
A5 DQ1 @C254 A3
1 26
23
ADR[7] 19 33 DATA[2] BYTE VSS26 C104 ADR[5] TP428 16
+3.3V
B ADR[8]
A6 DQ2
DATA[3] ADR[6] 22
A4 WP/ACC +3.3V B
18 35 TP431
A7 DQ3 A5
47
ADR[9] 8 38 DATA[4] VSS47 ADR[7] TP429 21
A8 DQ4 A6
ADR[1] 23 48
20
ADR[10] 7 40 DATA[5] A0 VSS48 SGND ADR[8] TP425
A9 DQ5 A7
ADR[2] 22 10
ADR[11] 6 42 DATA[6] A1 ADR[9] TP408
A10 DQ6 A8
ADR[3] 21 9
ADR[12] DATA[7] ADR[10]
56pin TSOP1
5 44 A2 TP402
A11 DQ7 A9
ADR[4] 20 8
ADR[13] 4 30 DATA[8] A3 ADR[11] TP401 35 DATA[0]
A12 DQ8 A10 DQ0
ADR[5] 19 7
ADR[14] 3 32 DATA[9] A4 ADR[12] TP400 37 TP348 DATA[1]
A13 DQ9 A11 DQ1
ADR[6] 18 6
ADR[15] 2 34 DATA[10] A5 ADR[13] TP375 39 TP350 DATA[2]
A14 DQ10 A12 DQ2
ADR[7] 17 5
ADR[16] 1 36 DATA[11] A6 ADR[14] TP398 41 TP349 DATA[3]
A15 DQ11 A13 DQ3
ADR[8] 16 28 DATA[0]
48pin TSOP1
ADR[17] 48 39 DATA[12] A7 D0 ADR[15] TP418 4 44 TP307 DATA[4]
A16 DQ12 A14 DQ4
ADR[9] 10 30 DATA[1] 3
ADR[18] 17 41 DATA[13] A8 D1 ADR[16] TP417 46 TP305 DATA[5]
A17 DQ13 A15 DQ5
ADR[10] 9 32 DATA[2] 54
ADR[19] 16 43 DATA[14] A9 D2 ADR[17] TP416 48 TP344 DATA[6]
A18 DQ14 A16 DQ6
ADR[11] 8 34 DATA[3] 19 50
ADR[20] 9 45 DATA[15] A10 D3 ADR[18] TP414 TP345 DATA[7]
A19 DQ15/A-1 A17 DQ7
ADR[12] 7 39 DATA[4] 18
ADR[21] 10 A11 D4 ADR[19] TP423 36 TP346 DATA[8]
A20 A18 DQ8
ADR[13] 6 41 DATA[5] 11 38
A12 D5 ADR[20] TP422 TP310 DATA[9]
MBM29PL32BM90TN-K-E1 A19 DQ9
ADR[14] 5 43 DATA[6] 12
A13 D6 ADR[21] TP419 40 TP309 DATA[10]
A20 DQ10
ADR[15] 4 45 DATA[7] 15 42
C A14 D7 ADR[22] TP421
A21 DQ11
TP308 DATA[11] C
ADR[16] 3 29 DATA[8] 2 45
A15 D8 ADR[23] TP420 TP306 DATA[12]
A22 DQ12
FLASH PIN ADR[17] 2 31 DATA[9] 1 47
A16 D9 TP415 TP304 DATA[13]
A23 DQ13
ADR[18] 15 33 DATA[10] 56 49
A17 D10 TP303 DATA[14]
A24 DQ14
TOSHIBA ADR[19] 14 35 DATA[11] 55 51
FUJITSU OKI OKI A18 D11 TP302 DATA[15]
FUJITSU SGND A25 DQ15/A-1
ADR[20] 11 40 DATA[12]
DL type P2ROM P2ROM A19 D12 TP342
LV type Mirror 32M 16M MBM29PL64LM-10PCM
64M 32M ADR[21] 13 42 DATA[13]
PIN 64M 64M A20 D13
ADR[22] 12 44 DATA[14]
9 A21 A19 A19 A19 A19 A19 A21 D14
ADR[23] 36 46 DATA[15]
13 ACC A21 NC NC A21 NC A22 D15/A-1
14 WP WP/ACC WP/ACC NC NC NC MR27V12850J-034TN
15 A19 RY/BY RY/BY RY/BY NC NC
ADR[24-1]
D 1-3B/4-1D D
DATA[15-0]
1-1B/4-1E
+3.3V
ADR[1] 10k R93
10k R304
F ADR[24] F
TP413
SGND
CODE
A-3
Confidential
APPENDIX
Appendix 1. Main PCB Circuit Diagram, HL-5240/5250DN/5270DN/5280DW (4/7)
1 2 3 4 5 6 7 8
LAN I/F, CDCC I/F, USB I/F, Debug Serial I/F CDCC
A CN13 A
@X1 FG2 0V 16
@C27 SMD-49 TP505 @U1
6 0V 17
C8P 25.00MHz
XTAL1 0.5 R501 1.5k
@R95 10k @C32 @C59 18
70
C104 C104
+5V +5.0V CDCC_GA
@R57 PME +3.3V
19 C196 C192
SGND 1M @C33 @C60 0V U12
TP385 C103 C103 1
C104 C104 20
@R58 5 0V +5.0V VDD51
XTAL2 C202 7
330 LAN 0V 21 VDD57
@C30 TP504 TP435 C103
C10P SGND SGND @CN5 16
0V 22 VDD516
12 FG 30
94 0V 23 VDD3
@R284 12.4k L3.3V 11 FG +3.3V
LAN_CS_N nCS 16VDC (1005) C200
1-3A 87 @R60 10 10%(B) 0V 24
TP384 (2012) 1%(F)
EXRES1 LGND C223 15
25 C103
92 10 TP388 2B 0V GND15
IO_RD_N nRD RBIAS SGND @R62 LAN_LEDA_N 7 LED1_C 26
1-3A/3-2A/3-3A 93 @R91 @R308 yellow 0V 26 +5.0V SGND GND26
TP433 @R307 12k 49.9 100 8 LED1_A
IO_WR_N nWR 1%(F) 49.9 +3.3V
1-3A/3-2A/3-3A @C31 0V 27
(2012) (1608) 1 TCT
1
2
3
4
@R96 (2012) 28
100 72 79 LGND 1:TX+ 0V
2 TD+ RA20
LAN_INT IRQ TPO+ 1.5k R212
1-1A TP35495 78 0V 29 R208
TP353 @C43 3 TD- 1.5k
LAN_RST nRESET TPO- 2:TX- 21 1k
1-6B 30 RA27
6
5
@R283 TP386 C10P 0V SGND 33 RSTN/SIN CDCC_RST_N
TP351
@R97 @C255 4 RD+ 3:RX+ 1-6D
100 10 8 1 TP64 C191 TP60
10k C102 74 83 C682 4:not use
5:not use ACKn
@C44 5 RD-
SPEED_SEL TPI+ 6:RX- C101
11 7 2 TP72
B TP357
SGND
76
FIFO_SEL TPI-
82 TP391
6 RCT 7:not use
8:not use
BUSY B
C682 @R98 100 12 6 3 SGND
TP390
@C45 PE
SGND 10 LED2 orange 24 R211
(2012) (2012) +3.3V green 13 5 4 22.5MHz
(1608) SELECT INTN CDCC_INT_N
LAN_LEDB_N 9 LED2 1-4D
49.9 49.9 2B 32 TP63 33 TP95
98 Speed @R90 @R89 FLTn
GPIO0/nLED1 LAN_LEDA_N 08B0-1X1T-03-F 6
C101
C101
C101
C101
C101
R213
C4
C3
C2
C1
4A TP68
99 Link&Activ 33 ACKN
GPIO1/nLED2 LAN_LEDB_N (1005) 5 22 R209 22.5MHz
4B +5.0V
100 Full Duplex R601 25VDC BUSY REQN/SOUT CDCC_REQ_N
GPIO2/nLED3 SGND 10%(B) @DA3 4 33 1-4D
TP436 TP67 TP62 TP225
10k C103 PE
C154
C153
C143
C142
3
C197
A
@C257 DF5A6.8FU(F) TP96
1
2
3
4
9 SELECT
+3.3V ATEST RA21 TP98 28 25 45MHz
71 LGND 1.5k FLTN CLK/SCK CDCC_CLK
RESERVE71 SGND 1-6C
TP387 RA24 TP149
73 SGND
8
7
6
5
100
RESERVE73 2
TP355 75 ATFEEDn 14 8 1 AFN
SGND RESERVE75 29 23 R210 22.5MHz
84 SELINn 36 7 2 TP53
SELINN DATA CDCC_DATA
RESERVE84 27 33 1-4C
TP389 31 6 3 TP52 TP65 TP148
INPRIMn INITN
TP70 17
67 R600 10k STBn 1 5 4 STBN
C101
C101
C101
C101
C4
C3
C2
C1
EED/GPO3/nD16BUS SGND +5.0V TP66
69 TP607
EECLK 13
68 TP352 AMC
@ZD3 @DA4
EECS/GPO4
1
2
3
4
1
2
3
4
TP383 TP69
C195
C201
0.5mm pitch 100pin TQFP
C199
C198
RA18 RA19
A
C DF5A6.8FU(F) 20 C
30pin TSOP
UDZS6.8B 2.2k 2.2k SMC
RA31 TP61
8
7
6
5
8
7
6
5
8 SGND 100
VDD_REF +3.3V SGND 18
18 DI1 2 8 1 D0
ADR[1]
A1 @C28 19
17 DI2 3 7 2 TP150
D1
ADR[2] C103
A2 TP97 14
16 11 DI3 4 6 3 D2
ADR[3]
A3 VSS_REF SGND TP151 12
15 DI4 5 5 4 D3
ADR[4]
A4 TP101 11
14 DI5 6 8 1 D4
ADR[5]
A5 TP73 10
13 7 TP434 DI6 7 7 2 D5
ADR[6]
A6 VDD_PLL TP100 9
12 DI7 8 6 3 D6
ADR[7]
A7 @C260 @C259 TP71 8
DI8 9 5 4 D7
C106
C101
C101
C101
C101
C101
C101
C101
C101
C103
C4
C3
C2
C1
C4
C3
C2
C1
RA28 TP99
4 100 CDCC-GA
GND_PLL SGND
@DA2
NC 15 NC
C193
C194
C152
C151
C150
C149
C148
C147
A
A
ADR[24-1] TP381 NC 33 NC @DA1DF5A6.8FU(F) DF5A6.8FU(F)
1-3B/3-1D 3
VDD_CORE3
65 NC 34 NC
VDD_CORE65 SGND
NC 35 NC
@C52 C612 @C53 SGND
C106 C103 R136
C103 0
1 FG 37 SGND
D GND_CORE1 SGND
38
D
66 FG SGND USB
GND_CORE66 CN7
R186
0
L3.3V @L2 (1608)
BLM18PG300SN1B
64 81 TP438 R188 2
DATA[8] 8 1 @RA10 D0 AVDD81 +3.3V
DM USB_DATA_M
0 1-4D
0 TP382 63 85 FG1
DATA[9] 7 2 D1 AVDD85 DP 3 USB_DATA_P
C103
C103
C106
DATA[10] 62 89 1-4D
6 3 D2 AVDD89
DATA[11] 59 91
5 4 D3 AVDD91
58 1
DATA[12] 8 1 @RA9 D4
PC_+5V
0 TP378 57 +3.3V
DATA[13] 7 2 R108
D5
@C256
@C42
@C40
56 77 CN6 4 10k
DATA[14] 6 3 GND SGND
D6 AGND77
DATA[15] 53 80 S0V 1 R132 R109 USB_VCC
5 4 D7 AGND80 SGND 1-4D
10k 0 R107 TP334
52 86 2 6
DATA[0] 8 1 @RA6 D8 AGND86
VDD3 +3.3V FG SGND 15k
0 TP376 51 88 3 5
DATA[1] 7 2 JTAG_CK FG SGND
D9 AGND88
50 90 OT1 4 R126
DATA[2] 6 3 JTAG_MS JTAG_CK 0 SGND
D10 AGND90 SGND 1-4F LG5459001
TP359 TP608
DATA[3] 49 JTAG_RST 5
5 4 D11 JTAG_MS CONNECTOR:UBR24-4K2300
LGND 1-4F
46 6 TP609
DATA[4] 8 1 @RA1 D12
JTAG_DI JTAG_RST
1-4F
E DATA[5] 7 2
0 TP377 45 2 JTAG_DO 7 TP610
JTAG_DI
E
D13 VREG +3.3V 1-4F +3.3V @U9
44 20 TP611
DATA[6] 6 3 JTAG_DO 5
D14 VDD20 1-5F VCC +3.3V
@C29
43 28 TP269
C103
R270 @R184
C103
40 35 @CN20 10k 1 3
DATA[15-0] SGND VDD(D16) VDD35 4.7k B GND SGND
@C25
1-1B/3-1D
C103
39 42 2 4
VDD(D17) VDD42 DBRXD 1 A Y
+3.3V 1-4C DEBUG_RXD
TP600
@C37
38 48 TP33
C103
TP601 SGND
C103
37 55 (SSOP5)
VDD(D19) VDD55 R119 DBTXD 2 DEBUG_TXD
1-6C 5V->3.3V Level
@C39
TP602 10k
C103
36 61 TP8
VDD(D20) VDD61
TP603 33 97 JTAG_RMODE/BKTGIO B2B-PH-K-Y(LF)
@C50
C103
32 JTAG_RMODE PHOTO-DEBUG
C103
NTRC_CLK U8
VDD(D22) 1-5F
C103 NTRC_CLK 9 TP282 CN19 5
31 NTRC_END VCC +3.3V
VDD(D23) SGND 1-5F
TP604 10 TP270 1
30 19 NTRC_END PHTXD PHOTO_TXD
1-6C
VDD(D24) GND19 1 3
TP605 29 27 NTRC_DATA0 11 NTRC_DATA0 B GND SGND
VDD(D25) GND27 1-5F
12 TP313 2 2 4
26 34 NTRC_DATA1 NTRC_DATA1 PHRXD A Y PHOTO_RXD
VDD(D26) GND34 1-5F 1-4C
13 TP612 TP7 TP32
25 41 NTRC_DATA2 NTRC_DATA2 R183
VDD(D27) GND41 1-5F B2B-PH-K-M(LF)
14 TP613 10k
24 47 NTRC_DATA3 NTRC_DATA3
VDD(D28) GND47 1-5F
TP614
23 54
VDD(D29) GND54 BM14B-SRSS-TB
F 22
VDD(D30) GND60
60
(SMD 16x3.6)
SGND F
21 96
TP606
VDD(D31) GND96 SGND @CN15
LAN9115 1
+5.0V 5V
SGND 2 GND
B2B-PH-K-PK(LF)(SN) CODE
A-4
Confidential
HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
Appendix 1. Main PCB Circuit Diagram, HL-5240/5250DN/5270DN/5280DW (5/7)
1 2 3 4 5 6 7 8
Other PCB I/F Conector (LVPS HVPS LD PANEL RELAY_F RELAY_R TNR_SEN DX_SOL LT(opt.) )
A LVPS
LD A
+3.3V CN18
R140 10k L8 CN8 (200mA)
RLYOFFN 1 RELAYOFFN 7B
1-6E 1 5VI
C105 COVER/VDD5I
SGND C102 C175
TP161 R139 10k C103
SGND 2 GND
HEATERON1 SGND CN8
1-6C TP267 9 HEATERONN1 C173 RELAY_FRONT
HEATERON2 C103
1-4C C205 +3.3V 4 5V +24V CN16
+5.0V
C704
C705
C102
Q13 9
4.7k C SGND +3.3V +24V
R607 DA6
R198
R182
A3.3V
R197
B D7
SGND
10k 1SS355
E A1 C A2
C101 47k R190
R142 SDS2838 0.5 450mA
10k
680
1k
10k
DTC143ZUA 8 T1_SOL
680 TP28 Q9
U7 R189
1%(F) TP156 SGND SGND CN8 VBDN 8 BD TP37 R200 470 TP10 C
HEATER HARD-LIMIT TP157 10 HEATERONN2 1-4A 0 T1_SOL
295 3 + 1-4B
B 2SC5865
1 Q12 C204
3.3V R141 R191 E
2 - LM393PT 4.7k C C102 3 DATA 625mA
0V HARD LIMIT ON VDON 7 REG_SOL
18k 1-6A
B BLM18RK221SN1D TP38 Q10
1%(F) SGND TP12
(1608) R202 390 C
E R193
+5.0V 47k 6 PWMENB REG_SOL B 2SC5865
SGND VENBN 1-4B
DTC143ZUA TP701 1-6A 0 E
+24V_2 TP700 TP702
CN8
SGND TP260 4 +24V R192
U7 8 THM_CENTER 5 LDHALF 450mA
1-7A/7D TP1 TP450 LDHALF 6 MP_SOL
10%
V+ CN8 1-6A 68k
B B
C102
C206
C101
C27P
Q11
C104
5 +24V R196
+24V TP39 TP13
C172
C176
C103 R204 470 C
C166
C174
TP11 TP451 C724 C235 4.7k
V- MP_SOL 2SC5865
B
C714
C715
C716
LM393PT 4 TP229 TP295 TP396 1-4B
R199 10k
A3.3V
R201 10k
C157 C158 C159
R203 10k
+3.3V CN8 E
PGND 2 24VRET
C104 CN8 SGND SGND C102
R161 C210 (1608) 3 24VRET
SGND PGND PGND
1.2k R606
U7 TP4 TP373 C101 +3.3V
1%(F) TP106 TP347 TP153 C103 TP31
HEATER HARD-LIMIT 10k TP227
CN8 ANALOG R194 100 7 SGND
308 8 LD_MON LD_MON
5 + HTLIMITN
SGND S0V
1-7A
3.3V 7 SGND
0V HARD LIMIT ON R160 1-4E R167
18k 6 - LM393PT C185
C100 68k
1%(F) EEE1AA101SP IMSA-9615S-08A-PP-A TP14
+
CN8 R166 100 4
C501 10V 7 C102 PNEW_SEN PNEW_SEN
+3.3V +3.3V
TP228 TP453 ( 6.3) 1-1E
SGND TP15 C89 TP3 L10
(200mA) 0 1
C103 CN8 SGND COVER/VDD5I F_COV_SEN
6 5A (1608)
THM_EDGE +8.0V +8V (to LD POWER)
1-7B/7D +3.3V C160 C163 C168
C102 C103 C101
B10B-EH
HVPS LED PORT R169
CN1 L (RESET) SGND SGND SGND
TP123 68k
H PANEL
22 5 +5V
+24V_2 VCC24 R178 4.7k CN17 FRONT_COVER_SEN +5.0V
+5.0V 1-1E Q8
C9 TP26 R179 1k C C169
PNLSW0 7 SW0 /PNLDI C103
C104 B 2
11 1-4C R180 1k SGND S0V
C PGND 24RET
TP27 R181 1k
+3.3V E
10k
C
8 47k
TP449 PNLSW1 SW1 +3.3V
C712
C713
R17 100 21 1-4C DTC114YUA
FB_VCLN FB_VCLN SGND
1-7B C7 C115 C252 +3.3V
C72
C102
SGND
C102 C102 C102 R168
SGND 470k
C101 R195 U10
SGND SGND TP16
68k R170 10k
TP397 L11 3 TNR_SEN
R13 0 1 + 3
100 18 PNLLED5 LED5 TNR_SEN TP17
FB_DEV FB_DEV L12 1
C6 1-5E PWM 0 1-4B - 2
1-7B C73 2 LM393PT
C102 PNLLED4 LED4 C161 IMSA-9615S-09A-PP-A
C102 1-6C PWM L13 0
PNLLED3 3 LED3 C102
1-6B L14
R15
SGND SGND 0 4
1k PNLLED2 LED2/PNLDO +5.0V
1-6C L15 0 TP19 SGND
+3.3V PNLLED1 5 LED1/PNLCLK
TP448 R14 R205 10k R171 10k
100 19 1-6C L16 U10
GRIDC GRIDC PWM 0 6 PWM_TNRSEN
1-6C TP399 PNLLED0 LED0/PNLRST 1-4B U10 8
R16 100 ANALOG
100k
100k
20 1-4C
8
7
5
5 +
C182
C181
C180
C179
V+
C184
C183
100k
FB_GRID FB_GRID
1-7B TP446 C162 C164 7 C186
R11 100 ANALOG 12 9 R206 SGND
FB_TRCCV FB_TRCCV SGND GND C103 C103 6 - LM393PT C103 V-
TP447 68k
R173
R172
1-7C R12 100 ANALOG 10% 10%
13 LM393PT 4
RA39
FB_TR FB_TR C165 TP40
1-7C SGND C103 SGND SGND
2
3
4
C85 C84 C83 C70 10 +5V
C101 +5.0V
SGND
SGND SGND
SGND S10B-PH-K-S(LF)
C102
23
HVVCLN
1-4B
PWM_VCLN TP441 RELAY_REAR
D HVPWMDEV 16 PWM_DEV R63
CN3
D
1-7E THM_CENTER
15 1-7A/2B 10k (1608) L1
HVPWMCHG PWM_CHG A3.3V 4 VDD3
1-7E C69
10 R29 0
HVPWMTRCC PWM_TRCC C103
1-7E
14
LT(opt) 18k
C12
C103
HVPWMTRCV /TRCV CN2 1%(F) 1 S0V
1-7E SGND
SGND
2 24V ANALOG
+24V_2 TP440 5 THM_CENTER
C3 C2 C4 C5 +3.3V SGND
68k
68k
68k
C8
68k
68k
R7
C617
R2
R3
R6
R8 100 8
REG_F_SEN REG_FRONT_SEN C103 R30 C15 C16
1-1E TP444 C71
R9 100 SGND 18k C101 C101
REG_R_SEN 9 REG_REAR_SEN C103
TP445 R47 1%(F)
1-1E R4 100 3
6 PEDG_SEN LT1_SOL LT1_SOL
PEDG_SEN 1-4B BLM15AG601SN1D
1-1E TP442 R1 100
T1_PE_SEN 5 T1_PE_SEN SGND SGND
TP372 R55 SGND
1-1E R5 100 10 +3.3V
7 MP_PE_SEN LT2_SOL LT2_SOL
MP_PE_SEN 1-4B BLM15AG601SN1D
68k
68k
1-1E TP443 R28 R27
C212 C218 C707 C709 68k 68k
C211 C219 C213 C706 C708 C710 TP439
R61
R45
R54
+5.0V 100 3
PO_SEN PO_SEN
SGND SGND SGND 1-1E TP437
R274 RA42 68k R59 100 2
C102 C101 DX_UNIT_SEN DX_UNIT_SEN
10k +3.3V 1-1E
8
7
6
Q15 Q14 (1608) L600 C224 C216 C14
+24V_2 4 C13
C R275 820 E +3.3V 3V C102 IMSA-9615S-06A-PP-A
C102 C101 C101
E 0
E
R281 1k ZD5 UDZS36B
TNRLED B B A1577
1-6B TP339
C101
1
2
4
3
47k 4 TNRLED LT1_PE_SEN 1 8 5 LT1_PE SGND SGND
DTC114YUA SGND R67 33 1-1E TP410
(10mm pitch) LT1_PEDG_SEN 2 7 6 LT1_PEDG
TP371
1-1E TP454
R287 1k
1k
4 5 11
SGND 0.4
SGND 17 S0V
LT2_PE_SEN
1-1E TP456
LT2_PE DX_SOL
3 12 +24V
R73
C214
C215
1k 1 1-1E
C98
C22
C24
C23
C21
C103 1
FAN_MAIN_24V 5 1 +24V
1-4B +3.3V VCC3.3V
TP368 TP395 6 @D6
IMX17 1SS355
ZD2
R72 QA1 110mA RA43 68k
3 FAN_MAIN 0.5 2
1k 4 C102 +3.3V C101 180mA
8
7
6
DX_SOL
FAN_MAIN_12V (PITCH=15) @Q7
C700
2 SGND TP36
C702
R71 10k
C101
C102 1-4B C102
1
2
3
+24V_2 1 8 7
SGND
C717
(1608) LT_DET1 LT_DET1 R162 E
+24V_2 1-1E TP411 10k
C101 PGND 2 7 8 PGND
R279 1k ZD4 UDZS36B
C220
A1 C A2
C616
C614
C615
1-1F SGND SGND
C99
(PITCH=15)
C703
2
1-6B
R68 10k
R286 10k
BZX85-C11
TP366 TP365 3
IMX17
CODE
SGND
C101 PGND
A-5
Confidential
APPENDIX
A A
1.5V(FOR ASIC) REGULATOR
D5
RB751V-40
(2125)
ADJ (TO Main ASIC Logic) HU+ HA1+ OUT1_A MAIN_UOUT
TP298 5B
TP207
R146 C103 28
HU- 18 1 8 OUT1_B MAIN_VOUT
C504 TP294
+
C79 12 26 5B
1k
1%(F)
1%(F) EEE1AA101SP HV+ 17 4 5 HA1- OUT1_C MAIN_WOUT
EEE1AA101SP C502 TP265
+
C110 C111 5B
C106
10V C100
C613
10V C100 HV- 16 3 6
C104
R145
( 6.3) C104 ( 6.3) TP293
R100 15 27 R92 0.33
15 1k
200
HW+ HB1+ RS1 PGND
TP292
14 R99 1k C103 2W 2%(G)
HW-
SGND SGND 14 (PITCH=15)
C78
L4 0 HB1-
S0V 12 SGND
L3 0 C34 17
+5V 13 +5.0V HC1+
C103
B TP363
C103 B
C77 16
U 11 MAIN_UOUT HC1-
TP362 7A
U 10 C103 C103 TP206
25
3.3V(Analog 3.3V) REGULATOR U 9 C608 C611 DCFR CW/CCW
TP361 1-6E
D4 RB751V-40 V 8
TP336 MAIN_VOUT
7B TP261 C74 TP263 21
V 7 C103 LP1_1
TP341
TP5 TP2 U2 TP360 V 6 C102
2 3 TP337 C606
MAIN_WOUT R111 R112 TP262 22
+5.0V VDD VOUT A3.3V (TO Main ASIC A/D ) W 5
TP335 DCCTL LP1_2
C718
C720
C722
7B 1-6E 56k 56k 23
100k
W 4 1%(F) FGO
1%(F)
C58 10k R257
W 3 C506 +3.3V
C104 4 1 C505 C75
PGND
CE GND C57 C221 24
2
R110
C104 EEE1AA101SP FG+ FG+ C102 FGS1 DCFGS R101 150k
10V C100 7C 1-4E
RQ5RW33B FG- 1 C101 1%(F)
( 6.3) FG- TP208
7C SGND TP296
SGND
C63 R102 TP299 C62
IMSA-9615S-19A-PP-A
SGND SGND FG-
31 7 4C 1.5k
C104 C471
HA2+ OUT2_A SCANNER_UOUT 1%(F)
9 5D
C103 OUT2_B SCANNER_VOUT +5.0V
C90 30 10 5D
HA2- OUT2_C SCANNER_WOUT
C C
R114
5D
SCANNER MOTOR DRIVER R103 U3
CN10 33 8 0.47 10k
HB2+ RS2 PGND 1%(F) 3
RA17 1k TP200 1.0 4
14 2 7 C103 1W FG+
HU+ 1 TA75S01F
TP199 (PITCH=12.5) 4C TP297
C91 32
HU- 13 1 8 HB2- C64 R113
TP202 10k
C104 +5.0V
HV+ 12 4 5 U3 5
TP203 1%(F)
35 V+
HV- 11 3 6 HC2+ C65
5.0V REGULATOR TP204 C103
10 R138 1k C103 SGND V-
HW+
D3 RB751V-40 TP201
R137 1k C92 34 TA75S01F 2
HW- 9 HC2- SGND
R144 10k
+3.3V
Q5 +5V 8 TP212
+5.0V 2
+8.0V IN OUT +5.0V C103 SCNFGS FG2
1-4E
GND LD1117S50 C104
S0V 7 TP233 C95 TP231
C503 SGND 4
+
100k
COILV 4 C610
TP105 SCANNER_VOUT 1%(F) 1%(F) NC6
C103 7C C507 11
COILV 3 TP232
TP102 NC11
C607 C94 C221
2
R129
COILW SCANNER_WOUT C102 TP266
TP104
C719
C721
C723
7C 20
1
D COILW SGND
1
VCC1
3
+24V_2 D
SGND +5.0V VDD1 VCC2 +24V C61
36
+
IMSA-9615S-14A-PP-A C76 50V
PGND
C104
+
VDD36 C93 C96
C104 C100
C106 37 C104 50V
C101 P-GND37 C100
18 38
SGND S-GND18 P-GND38 PGND
19
S-GND19
TB6577FG
E E
F F
CODE
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Confidential
HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
A A
B B
C806
SMD-49 12.00MHz
U800 C27P
43 X800TP840
X1in 1
R800
21 3.3k SGND
TP808
WLAN_CS_N CS
1-3A TP841
R803 100 TP809 20 44 2 +3.3V TP842 U801
IO_RD_N RD X2out 4 5 TP846
1-3A/3-2A/3-3A/4-1A TP810 22 +5.0V IN OUT
IO_WR_N WR TP828 R818 C807 TP8431 3
1-3A/3-2A/3-3A/4-1A 220 C27P C813 EN FLG
R804 100 R827 C104 2
10k SGND GND
R805 1k TP811
32 35 TP832 R5520H001A-T1-FB
WLAN_RST_N RESET H_PSW1
1-6A 36 TP833 R825 100
C800 H_PSW2 500mA
C104
R806 TP812
SGND 30 42 TP838
WLAN_INT INT1 H_OC1 VDD_5V
1-1A 41 R826 10k 5D
0 TP813 TP839
H_OC2 +3.3V Wireless LAN
31
INT2
CN800
C 49 TP834
C
DATA[15-0] OTG_DM1
1-1B/3-1D/4-1E 50 2 +5V
TP835
TP819 OTG_DP1
63 C815
DATA[8] 4 5 D0 C104
64 5 GND
DATA[9] SGND
3 6 D1 R822 22
DATA[10] RA800 2 7
2 46 TP836 TP844 4
D2 H_DM2 DATA-
DATA[11] 33 3 47
1 8 TP820 TP837 TP845 3
D3 H_DP2 DATA+
DATA[12] 5 R823 C812 C814
4 5 D4 22
C47P C47P TP847
DATA[13] 6
3 6 D5 1 FG
DATA[14] RA801 2 7
7
6
D6 FG
33 R819 100k
DATA[15] 1 8 TP821 8 23 TP823
D7 TEST0 +3.3V BM06B-SRSS-TB
DATA[0] 10 59 TP824
1 8 D8 TEST1
DATA[1] RA802 11 60 TP825 R820 10k SGND
2 7 D9 TEST2 SGND
DATA[2] 33 12
3 6 R821 10k
D10
DATA[3] 4 5 TP822 13
D11
DATA[4] 15 38 TP829
1 8 D12 CLKOUT FG_WLAN
DATA[5] RA803 16
2 7 D13
DATA[6] 33 17
3 6
D DATA[7] 18
D14
53
D
4 5 TP826
D15 CP_CAP1
54 C801
CP_CAP2
823
TP827 OT2
R807 TP803 61
ADR[2] A0 VDD_5V
1-3B/3-1D/4-1D 5C
100 62 56 TP830
SGND A1 Vdd_5V +3.3V
TP804
R809 10k TP831 C804
55 R817 10k C103
TP800 TP805 Vbus
R810 24 L800 (1608)
WLAN_DREQ DREQ1 SGND SGND 0
1-1B 100 TP806 25 4
DREQ2 Vcc4 +3.3V
14
C106
TP801 R816 10k Vcc14
+3.3V 28 26
WLAN_DACK_N DACK1 Vcc26
1-3B R808 29 40
TP807
+3.3V DACK2 Vcc40
(2125)
52
10k Vcc52
58
C811
Vcc58
+24V_2 +24V +24V
TP802 TP814
R811 33
E WLAN_H_SUSPEND H_SUSPEND/WAKEUP C816 C817 C818 E
1-1B 100 1
DGND1 SGND C101 C101 C101
R812 100k TP815 34 9
C103
C103
C103
C103
C103
C103
+3.3V D_SUSPEND/WAKEUP DGND9 +3.3V +24V_2 +5.0V
19
DGND19
TP816 39 27
GL DGND27
C805
C803
C808
C802
C809
C810
37
TP817 DGND37
45 57
+3.3V OTGMODE DGND57
R813 10k
TP818
48 51
SGND ID AGND
R814 10k ISP1362BD
R815 10k
+3.3V
F F
CODE
A-7
Confidential
APPENDIX
Appendix 2. Low-voltage Power Supply PCB Circuit Diagram (100V)
1 2 3 4 5 6 7 8
A A
B B
C C
D D
E E
F F
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Confidential
HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
Appendix 2. Low-voltage Power Supply PCB Circuit Diagram (200V)
1 2 3 4 5 6 7 8
A A
B B
C C
D D
E E
F F
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Confidential
APPENDIX
Appendix 3. High-Voltage Power Supply Circuit Diagram
1 2 3 4 5 6 7 8
A A
B B
C C
D D
E E
F F
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Confidential
HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
Parallel
USB Interface LAN DIMM
CN7 CN13 CN5 CN12
CN16-9 CN2-12
+24V LT2_PEDG
RELAY_ -8
T1_SOL LT2_PE -11
LT(OPTION)
-7 -10
FRONT -6
REG_SOL LT2_SOL
-9
MP_SOL LT_DET3
-5 -8
+5V LT_DET2
-7
-4 PNEW_SEN LT_DET1
LT1_PEDG -6
-3
TNR_SEN -5
-2 S0V LT1_PE
-4
-1 +3V
F_COV_SEN -3
LT1_SOL
-2
CN3-6 +24V
THM_EDGE -1
24VRET
RELAY_ -5
-4
THM_CENTER
VDD3
REAR -3 PO_SEN
-2 CN8-8
DX_UNIT_SEN HEATERONN1
-1 S0V S0V
-7 LVPS
-6
+3.3V
CN14-2 -5
DX_SOL +8V
DX_SOL -1
+24V +24V
-4
-3
+24V
-2
CN18-8 24VRET
BD -1
-7 24VRET
LD_MON
LD -6
PWNENB
-5
LDFALF
-4
+5V
-3 PWM_VCLN CN1-23
DATA
-2
GND VCC24
-22 HVPS
-1 -21
+5VI FB_VCLN
-20
FB_GRID
CN17-10 -19
+5VI GRIDC
-9 GND -18
FB_DEV
PANEL -8 -17
-7
SWI
SW0/ PNLDI
Main PCB S0V
PWM_DEV -16
-6 -15
LED0/ PNLRST PWM_CHG
-5 LED1/ PNLCLK -14
/TRCV
-4 LED2/ PNLDO -13
FB_TR
-3 -12
LED3 FB_TRCCV
-2 -11
LED4 24RET
-1 LED5 -10
PWN_TRCC
REG_REAR_SEN -9
-8
CN800-6 REG_FRONT_SEN
FG -7
-5 MP_PE_SEN
WIRELESS -4
GND PEDG_SEN -6
DATA- -5
LAN -3
DATA+
T1_PE_SEN
-4
-2 TNRLED
+5V -3
-1 FAN_MAIN
FG -2
FAN_PS
-1
HL5280DW only VCC3.3V
HU+ CN4-19
HU- -18
HV+ -17 MAIN
HV- -16 MOTOR
-15
HW+
HW- -14 DRIVER
-13
+5V
-12
S0V
-11
U
-10
U
-9
U
-8
V
-7
V
V -6
-5
W
-4
W
-3
W
FG+ -2
-1
FG-
HU+ CN10-14
-13
HU-
-12
SCANNER
HV+
HV-
-11 MOTOR
HW+ -10
DRIVER
-9
HW-
-8
+5V
-7
S0V
-6
U
-5
U
-4
V
-3
V
-2
W
-1
W
A-11
Confidential
APPENDIX
1. HL-5240
LM5053001
LM5016001 REGISTER
EJECTOR LM5475001 LM5052001 GEAR 48 LM5461001
GEAR 16 EJECTOR REGISTER CARRIER LM5055001 REGISTER LM5065001
GEAR 44SX GEAR 21 REGISTER DIFFERENTIAL
GEAR 159/43 MP GEAR 55/60
CENTER SECTOR
INTERNAL
LM5056001
FEEDER GEAR 21/31
LM5019001 PENDULUM
EJECTOR
GEAR 22
LM5048001 LM5057001
FUSER GEAR LM5042001 FEEDER GEAR 48
39R H/R DRIVE FUSER LM5054001
GEAR 17/63R REGISTOR GEAR
PENDULUM 19 PLANETARY
LM5050001
DX GEAR 27/68 L
LM5023001
P/P GEAR 29
CLUTCH CAM
LM5025001
P/P GEAR 17
CENTER
LM5026001
P/P GEAR LM5028001
32CARRIER LM5027001 P/P GEAR LM5460001 LM5070001 LM5071001
147/37 T1 GEAR 31/47 T1 GEAR 50/45
P/P GEAR 15 P/P
INTERNAL DIFFERENTIAL SECTOR
PLANETARY
A-12
Confidential
HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
LM5013001
EJECT
GEAR 28
SECTOR LM5056001
FEEDER GEAR 21/31
LM5019001 PENDULUM
EJECTOR GEAR
22
LM5057001
LM5048001 LM5042001 FEEDER GEAR 48
FUSER GEAR FUSER GEAR LM5054001
39R H/R DRIVE 17/63R REGISTOR GEAR
PENDULUM 19 PLANETARY
LM5050001
DX GEAR 27/68 L
LM5023001
P/P GEAR 29
LM5025001 CLUTCH CAM
P/P GEAR 17
CENTER
LM5026001 LM5071001
P/P GEAR LM5027001 LM5028001 LM5460001 T1 GEAR 50/45
32CARRIER P/P GEAR 15 P/P GEAR P/P LM5070001 SECTOR
147/37 DIFFERENTIAL T1 GEAR 31/47
PLANETARY INTERNAL
A-13
Confidential
APPENDIX
APPENDIX 6 READMARKS
This page provides the retrieve information. It is possible to get the instruction of the subject by just clicking
on the link below.
2. Error message
HL-5240/5250DN
(Refer to “2.1.1 Operator calls for HL-5240/5250DN”, Chapter 4.)
HL-5270DN/5280DW
(Refer to “2.1.2 Operator calls for HL-5270DN/5280DW”, Chapter 4.)
HL-5240/5250DN
(Refer to “2. IF YOU REPLACE THE PERIODICAL MAINTENANCE PARTS”, Chapter 6.)
HL-5270DN/5280DW
(Refer to “2.2 Reset Parts Life Menu”, Chapter 7.)
4. Paper specification
(Refer to “3.6 Paper”, Chapter 1.)
5. Machine specification
(Refer to “3. SPECIFICATIONS”, Chapter 1.)
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Confidential