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Flexibility in R&D
Management Science, Vol. 47, No. 1, Design and Development. (Jan., 2001), pp. 85-101.
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Thu Aug 30 10:31:03 2007
Project Management Under Risk:
Using the Real Options Approach
Evaluate Flexibilitv in R&D
Arnd Huchzermeier Christoph H. Loch
WHU-Otto Beisheim Hochschule, Burgplatz, 56179 Vallendar, Germany
INSEAD, Boulevard de Constance, 77305 Fountainbleau, France
ah@whu.edu christoph,loch@insead.fr
M anagerial flexibility has value in the context of uncertain R&D projects, as manage-
ment can repeatedly gather information about uncertain project and market charac-
teristics and, based on this information, change its course of action. This value is now well
accepted and referred to as "real option value." We introduce, in addition to the familiar real
option of abandonment, the option of corrective action that management can take during the
project. The intuition from options pricing theory is that higher uncertainty in project pay-
offs increases the real option value of managerial decision flexibility. However, R&D man-
agers face uncertainty not only in payoffs, but also from many other sources. We identify
five example types of R&D uncertainty, in market payoffs, project budgets, product perfor-
mance, market requirements, and project schedules. How do they influence the value from
managerial flexibility? We find that if uncertainty is resolved or costs/revenues occur after all
decisions have been made, more variability may "smear out" contingencies and thus reduce
the value of flexibility. In addition, variability may reduce the probability of flexibility ever
being exercised, which also reduces its value. This result runs counter to established option
pricing theory intuition and contributes to a better risk management in R&D projects. Our
model builds intuition for R&D managers as to when it is and when it is not worthwhile to
delay commitments-for example, by postponing a design freeze, thus maintaining flexibil-
ity in R&D projects.
(Real Options; R&D Projects; Project Evaluation; Decision Trees; Stochastic Dynamic Progmmming;
Managerial Flexibility; Project Management)
the initial expectations (Trigeorgis 1997). Using the and McCardle 1998; this is confirmed in our conversa-
analogy with options on financial assets, such invest- tions with R&D managers) despite reports that Merck
ment flexibility is often called a "real option." A uses the method (Sender 1994). Moreover, there is
real option may significantly enhance the value of an recent evidence that more uncertainty may reduce the
investment (Kogut and Kulatilaka 1994). option value if an alternative "safe" project is avail-
This flexible decision structure of options is valid able (Kandel and Pearson 1998).
in an R&D context: After an initial investment, man- We view this evidence as a gap between the
agement can gather more information about project financial payoff variability, as addressed by the real
progress and market characteristics and, based on this options pricing literature, and operational uncertainty
information, change its course of action (e.g., Dixit faced at the level of R&D management. For exam-
and Pindyck 1994, Lint and Pennings 1997). The real ple, R&D project managers encounter uncertainty
option value of this managerial flexibility enhances about budgets, schedules, product performance, or
the R&D project value; a pure net-present value anal- market requirements, in addition to financial pay-
ysis understates the value. Five basic sources of flex- offs. The relationship between such operational uncer-
ibility have been identified (e.g., Trigeorgis 1997). A tainty and the value of managerial flexibility (option
defer option refers to the possibility of waiting until value of the project) is not clear. For example,
more information has become available. An abandon- should the manager respond to increased uncer-
ment option offers the possibility to make the invest- tainty about product performance in the same way
as to uncertainty about project payoffs, by delaying
ment in stages, deciding at each stage, based on the
commitments?
newest information, whether to proceed further or
The first contribution of this article lies in connect-
whether to stop (this is applied by venture capital-
ing these operational sources of uncertainty to the
ists). An expansion or contraction option represents the
real option value of managerial flexibility. In a simple
possibility to adjust the scale of the investment (e.g.,
model, we demonstrate that operational uncertainty
a production facility) depending on whether market
(in particular, uncertainty in product performance,
conditions turn out favorably or not. Finally, a switch-
market requirements, and schedule adherence) may
ing option allows changing the mode of operation of
reduce the real option value. We interpret this coun-
an asset, depending on factor prices (e.g., switching
terintuitive result in terms of when the underlying
the energy source of a power plant, or switching raw uncertainty is resolved: If operational uncertainty is
material suppliers). resolved before decisions are made and costs or rev-
One key insight generated by the real options enues are incurred, flexibility can be applied to pro-
approach to investment is that higher uncertainty in the tect the project against a downside. In this case, more
payoffs of the investment increases the value of manage- uncertainty enhances the option value of manage-
rial flexibility, or the value of the real option (Dixit and rial flexibility. However, if operational uncertainty is
Pindyck 1994, p. 11). This was also shown by Roberts resolved after decisions are made, or if it reduces the
and Weitzman (1981) in a sequential decision model probability that flexibility is useful, more variability
without referring to real options at all. The intuition is reduces the ability to respond, and thus diminishes
clear-with higher payoff uncertainty, flexibility has the option value of flexibility.
a higher potential of enhancing the upside while lim- As a second contribution, we extend the usual tax-
iting the downside. An important managerial impli- onomy of types of real options (delay, abandon, con-
cation of this insight is that the more uncertain the tract, expand, switch) by "improvement." Midcourse
project payoff is, the more efforts should be made actions during R&D projects to improve the perfor-
to delay commitments and maintain the flexibility to mance of the product (or to correct its targeting to
change the course of action. This intuition is appeal- market needs) are commonly used. The availability
ing. However, there is hardly any evidence of real of such improvement actions represents an additional
options pricing of R&D projects in practice (see Smith source of option value.
86 MANAGEMENT
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The literature on real options is quite extensive- The question we examine in this article is whether
readers are referred to textbooks such as Dixit and this insight holds as well for uncertainty in the
Pindyck (1994) or Trigeorgis (1997) for overviews. other value drivers in Equation (1). Each of the
Most applications of real options have been in the five drivers is typically characterized by uncertainty,
area of commodities (such as oil exploration) because which is graphically represented in Figure 1. Uncer-
financial markets are well developed in this envi- tainty corresponds to stochastic variability of param-
ronment and allow replication of risks by traded eter distributions, and in the remainder of this
assets. Recently, research has been carried out on the article, we use uncertainty and (stochastic) variability
application of real options pricing to R&D projects interchangeably.
(e.g., Brennan and Schwartz 1985, Faulkner 1996, 1. Market Payof Variability. The market payoff (e.g.,
McDonald and Siege1 1985, Mitchell and Hamilton price and sales forecast) depends on uncontrol-
1988, Teisberg 1994). lable factors such as competitor moves, demographic
changes, substitute products, etc. It has, therefore, a
significant random (unforeseeable) component.
2. Five Types of Operational
2. Budget Variability. This refers to the fact that
Uncertainty the running development costs of the project are
Figure 1 shows a simple conceptual picture of the not entirely foreseeable. Budget overruns are com-
drivers of project value: An R&D project is character- mon, and less frequently, underbudget completion
ized by its lead time, its cost over time, and the result-
also occurs.
ing product performance. The market is characterized
3. Performance Variability. This corresponds to
by its payoff from the project (caused by market size
uncertainty in the performance of the product being
and attractiveness) and by its performance require-
developed. Initially targeted performance often can-
ments, indicating how the payoff increases with prod-
not be fully achieved, as trade-offs must be resolved
uct performance. Project and market characteristics
among multiple technical criteria, which together
together determine the project value. Formally, we
determine performance in the customer's eye. The
can express this as follows: A project's value V is a
greater the technical novelty of a product, the higher
function of five "value drivers" which will be further
is this uncertainty (Roussel et al. 1991).
defined in §3:
4. Market Requirement Variability. This corresponds
V = f (performance, cost, time, market to uncertainty about the performance level required
by the market. Performance targets for a product are
requirement, market payoff). (1)
often only imperfectly known especially for concep-
Real options theory has shown that uncertainty in tually new products (see Chandy and Tellis 1998 or
the market payoff enhances the project value V if O'Connor 1998).
management has the flexibility to respond to con- 5. Schedule Variability. The project may finish unpre-
tingencies. It creates option value in the presence of dictably ahead of or behind schedule. In the latter
uncertainty because it can eliminate the payoff down- case, reduced market payoffs (in terms of market
side while retaining the benefits of the upside. This share or prices) may result, as empirical work shows
is known to R&D managers, although rarely formally (Datar et al. 1997).
valued. When the market potential of a project is The influence of variability in these operational
unknown, managers strive to delay decisions in order drivers (in addition to variability in market payoffs)
to be able to react to new market information, and on the value of managerial flexibility has not been
they know that this flexibility has value (e.g., delaying examined. It is important to understand the impact of
the specification freeze or the commitment to an engi- operational drivers because often, different functional
neering change, Bhattacharya et al. 1998 or Terwiesch managers in an organization are responsible for the
et al. 1999). different drivers. For example, a project manager may
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ff
control project cost, project time, and product per- risk by the stochastic component of some traded asset
formance; a marketing manager may be in charge of (Dixit and Pindyck 1994, p. 121). Such replicability
understanding and influencing performance require- often does not apply in R&D projects, whose risks
ments; and a finance manager may be responsible are typically idiosyncratic and uncorrelated with the
for the budget approval. It is important for them to financial markets. Merton (1998) proposes an approx-
understand in which cases managerial flexibility cre- imation where a dynamically traded asset portfolio
ates value. Only then is it worth postponing com- is used to track the project value as closely as pos-
mitments to maintain flexibility. After setting up our sible. The approximating portfolio can then be used
basic model in 53, we show in ss4.1 and 4.2 that to derive an option value from the financial markets.
increased variability in market payoffs, as well as This is complex and beyond the scope of this article,
in budgets, may indeed enhance the option value as the key parameter continuously tracked during the
of managerial flexibility, consistent with option pric- project is product performance (see below), which is
ing theory. The other types of operational variability, a nonfinancial parameter.
however, may have the effect of reducing the value of We therefore revert to an equivalent approach to
flexibility, as we show in g54.3 to 4.5. option evaluation, dynamic programming (Dixit and
Pindyck 1994, p. 7; Smith and Nau 1995), which does
3. The Basic Model not require asset replication. Thus, we develop in this
section a dynamic programming model of an R&D
3.1. Contingent Claims Analysis investment.'
The real option value of managerial flexibility can The drawback of the dynamic programming
be evaluated using contingent claims analysis, devel- approach is that it does not address the question
oped for pricing options in financial markets. This of the correct risk-adjusted discount rate. Dynamic
approach, however, requires a complete market of
risky assets capable of exactly1 replicating the project's Smith and McCardle (1998) propose an "integrated" approach for
oil exploration projects, where they use option pricing for risks that
'Here, "exactly" means for every sample path of the realization of can be replicated in the market and dynamic programming for risks
the uncertainty. that cannot be priced.
88 MANAGEMENT
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Project Marlageinent Undel. Risk
programming requires an exogenously specified dis- may also trigger corrective action, which is discussed
count rate that reflects the decision-maker's risk below. Typically, reviews are not directed toward an
attitude. However, the risk of an R&D project is estimate of the value of maintaining further flexibility,
typically because of factors unique to this project and depending on the newest information about market
thus unsystematic or diversifiable. Therefore, a rational requirements or project state. This is modeled below.
investor can diversify the project risk away by hold- The performance drift follows a binomial distribu-
ing a portfolio of securities without requiring a risk tion in each period, independent of the previous his-
premium. A reasonable assumption for a large firm tory of project progress. From period t to the next
is, therefore, a risk-neutral attitude toward the project period, the performance may unexpectedly improve
with discounting at the risk-free rate (Trigeorgis 1997, with probability p, or it may deteriorate with prob-
p. 43). All our results are insensitive to the discount ability (1- p) because of unexpected adverse events.
rate assumed. We generalize the binomial distribution by allow-
ing the performance improvement and deterioration,
3.2. A Dynamic Programming Model of an respectively, to be "spread" over the next N perfor-
R&D Project mance states with transition probabilities.
Consider an R&D project proceeding in T discrete
stages (corresponding to regular design reviews)
toward market introduction. The market success is
determined by the product performance, which is 10 otherwise.
modeled by a one-dimensional parameter i, such as
processor speed in a computer, or in the case of a mul- +
The mean of this distribution is ((N 1)/4)(2p - 1) i, +
tiattribute product, the customer utility derived from + + +
and the variance is ((N 1)/8)[N/3 (N 1)(113 -
a conjoint analysis (see, e.g., Aaker and Day 1990). (((2p- 1)2)/2))].With two parameters, this discrete
The project is subject to uncertainty stemming from distribution can approximate the first two moments
the market and from technical development risk. Per- of a range of continuous distributions. Moreover,
formance uncertainty manifests itself in the variability this approximation leads to a recombining lattice tree
of a probability distribution. A distribution is said to model, which reduces the size of the state space and,
exhibit higher variability than a second distribution if thus, computational complexity. If p = 0.5 (a particu-
both have the same mean and the former has a higher larly relevant case for the analysis below), N charac-
variance. This definition corresponds to Rothschild terizes the variability of the product performance. The
and Stiglitz's (1970) definition of higher risk. Focus- state space of product performance over two periods
ing on variability distinguishes changes in distribu- is illustrated in Figure 2, in which the left section cor-
tion means from changes in risk. responds to the transition probabilities (2).
Performance variability causes the product perfor- If p = 0.5, the expected performance state for the
mance i to "drift" between review periods of the product launch is Ei = 0 at time zero, which means
project. The state of the system is characterized by that the project plan is initially unbiased. If p > 0.5,
(i, t), the level of product performance i at project the project plan is "pessimistic," and the true expected
review t. From the viewpoint of an R&D manager, performance at launch is Ei > 0. If p < 0.5, the project
(i, t) signifies "expected final product performance plan is "optimistic," and the true expected perfor-
given information at review t." R&D teams com- mance is Ei < 0.
monly perform design reviews, where expected per- At each period t, management can take any one of
formance is estimated based on tests, simulations, or three possible actions: abandon, continue, or improve.
prototypes (e.g., Thomke 1998). For example, a pro- The first two options are standard in real option
totype test may reveal whether a chip is stable at theory. Abandonment terminates the project imme-
a certain clock speed and provide an estimate of diately, cutting any further costs and foregoing any
achievable speed at market introduction. Such a test further revenues. Continuation proceeds to the next
&-& ...,,. ,,.,,. .,,,..,,,,,...,,., ..,..., ,,,.. .,,,,...,, ,..,.,.,,.,.,,,,.....,,,.,.,, ..., ,...,., .. .... ,,. .,,,.,. .,, .,
, , ,
Project
t t +1 t t+l
period t
Note: In this example, the spread of the performance uncertainty is N = 3
+
stage (t 1) at a continuation cost of c(t). The con- At the start of the project, an initial investment of I
tinuation cost usually increases over time for R&D must be made (e.g., to put the project infrastructure
projects: c(t) I +
c(t I), but this is not required in place). Costs and revenues are discounted at the
for our results. Over the period, the performance risk-free rate u. Project continuation and improvement
state evolves according to the transition probabilities costs have to be paid at the beginning of each period.
shown above in (2). When the project is launched at time T with a per-
In addition to these two possibilities, manage- formance level i, it will generate an expected mar-
ment can also choose to take corrective action and ket payoff II, in the form of an S-curve, that is,
inject additional resources to improve expected prod- n, is convex-concave in i (left section of Figure 3).
uct performance by one level. For example, the The S-curve is a general market payoff model, which
gate layout of a processor chip is changed to elimi- includes linear, convex, or concave payoff functions
nate cross-line interference at high frequencies. Such
as special cases. It is intuitive to assume that a per-
improvement imposes an improvement cost of a ( t )
formance improvement makes little difference when
in addition to the continuation costs. The improve-
performance is very low (improvement does not save
ment cost typically also increases over time, since
a bad product) or very high (improvement makes
engineering changes become more difficult as more
of the product design is completed (again, this is not little difference for an already great product). Per-
required for our results): a(t)I a ( t +l).The improve- formance matters most for intermediate performance
ment results in a "mean shift" of the transition prob- levels (Kalyanaram and Krishnan 1997, Bhattacharya
abilities (right section of Figure 2).3 et al. 1998).
In particular, the S-curve may be the result of a
if j ~ { i + l + i .,. . ,i+l+:},
competitive performance threshold that is not known
Pi] = -
lip i f j { i + l - , i + l - (3)
in advance. In such a case, the market requires a
0 otherwise.
certain level of performance D, dictated by compet-
itive dynamics. If the project meets or exceeds this
This implies that the improvement can be carried out purely with
additional resources (such as engineers, or experimental laboratory
performance level, the market will yield a premium
capacity),
- . without an additional time delay. Time delays, or sched- profit margin M. if the project misses the
ule risk, will be treated separately in g4.5. target, it must compete on cost, and produces only
90 MANAGEMENT
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I
m M m M
Expected Market Payoff Density of Performance Realized Payoff
Requirement (margin)
Note: project performance is normalized around the expected market requirement ED.
I + C~lll~v~+,/2~t+l~+~~-l~~~i-j/2(~+~~l
,
mance level i, the expected payoff can be written as continue : -c(t)
v,( t )= max &'(l+~)
+
ni= m F(i)(M- m), where F(i) represents the prob- improve: -c(t) - a ( t ) ' (5)
&'(I+>)
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Figure 4 Control Limits of Optimal Policy Vo(0)exceeds I. If the project plan is unbiased, this is
equivalent to discounting the expectation of the pay-
offs minus the appropriately discounted continuation
I continue costs. At the bottom, finally, the compound option
value itself, or the value of the managerial flexibility,
is shown (the difference between the optimal project
b(
value and the NPV). The example shows that the
ibmdQfi
value of flexibility can be substantial.
,
( L may he
Improvement represents a source of managerial
'I' '' @ ', w \\ here
92 MANAGEMENT
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-1
-2
-3
0 1 2 3 4 5 Time t
1.O 2.0 4.0 8.0 20.0 50.0 continuation cost C,
6.0 20.0 25.0 30.0 35.0 45.0 improvement cost a,
Note: the upper part of the reachable state space is not shown ((3, ..., 9) at time T ) . In all states not shown, the optimal policy is "C"
the expected performance requirement ED is relative COROLLARY.I f the market payoff difference ( M - m )
to the expected product performance Ei = 0). The increases while the mean ( M + m ) / 2 remains constant, the
condition that the project plan be unbiased serves option valzie of managerial flexibility increases.
to distinguish variance from mean effects. Consider
This result confirms the real option theory intuition
the case of an optimistic project plan with p < 0.5.
in our model: The value of managerial flexibility is
Then product performance will drift downward over
enhanced by an increase in market payoff variability.
time as the project progresses, and the payoff will
be biased toward lower values. If the payoff func-
4.2. Budget Variability
tion has higher variability, the project is likely to end
Budget variability is already included in the model to
up in the lower half of the performance range where
the extent that improvement, the occurrence of which
the expected payoff decreases with the higher variabil-
is stochastic according to the optimal policy, carries a
ity. In other words, the mean project value is likely
cost a,. The question is how the value of flexibility
to suffer. The options of improvement and abandon-
is impacted if the continuation cost becomes stochas-
ment may or may not suffice to offset this suffering
tic, independent of whether improvement is chosen
of the mean payoff. If the project plan is pessimistic
or not. Variability is represented by the variance 0: of
( p > 0.5), product performance is biased toward the
the continuation cost c,.
upper end of the performance range, and even the
We need to consider two cases. First, if c, is inde-
straight NPV already benefits from a payoff variabil-
pendent of c,-,, the optimal policy continues to hold,
ity increase. Thus, the unbiased case that we analyze
in Proposition 2 is the limit case where the NPV is not
affected by the increase in ~ariability.~ for both is the same, which makes the change in V,(O)equal to
the change in option value. Even if the two payoff functions have
nonsymmetric differences, the ideas described here remain valid,
The requirement that the two payoff functions cross at i = 0 and although exposition becomes more complicated because the change
their differences are symmetric is required to ensure that the NPV in NPV has to be factored into the analysis.
and both V,(O) and the NPV are unchanged. Thus, Figure 6 The Effect of Larger Performance Variability
the option value of abandonment and improvement
is unaffected, although the variance of the project pay- w
off increases. The reason for this is that past varia- 3 V?(I),o n average,
E decreases w ~ t hIV
e,
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Project Management Under Risk
Figure 7
introduced in Figure 5. If N is increased from 1 to 2, The reason for the real option value to be dimin-
the option value decreases from 29.4 to 17.5. If, how- ished by market requirement variability is summa-
ever, the upward transition probability is reduced to rized in Figure 7. When market requirements are
p = 0.1, the option value increases to 43 for N = 1 and more spread out without a corresponding increase
even higher (to 53) for N = 2. in payoff variability, part of the probability mass
"escapes" beyond the performance range in reach of
4.4. Market Requirements Variability the development project. As a result, the information
In the context of our model, market requirement vari- about payoff variability offered by the current perfor-
ability is represented by the variance a2of the mar- mance state i is reduced, which destroys the value
ket performance requirement, while holding the mean of flexibility responding to this information. When
market requirement ED constant. Proposition 4 shows variability becomes so great that no expected pay-
another negative effect of operational variability on off difference exists over the reachable performance
the option value. range, there remains no option benefit. The project
decision becomes equivalent to the static NPV crite-
PROPOSITION 4. Assume the project plan is unbiased, rion since the performance states carry no informa-
that is, p = 0.5. Then the option value V,(O) decreases if a , tion about payoffs.
the market requirement variability, increases. Furthermore, The decrease in option value is demonstrated in
if V,(O) ? 0 for any a , then there is a 5 such that for Figure 8 on the same example as in Figure 5, with
all a 3 5 the optimal policy is to "continue" in all states market requirement variability increased from a = 2
(i, t), in which case V,(O) = NPV. to a = 3. The NPV value of the project has remained
unchanged, but the value of both the abandon-
more of the distribution of i lies in the concave region of II. In ment option and the improvement option has been
this case, V,(O) and the NPV both decrease, so the option value reduced. This becomes apparent when comparing the
may increase or decrease. The converse holds if ED > 0. As in
optimal policies of Figures 5 and 8. The number of
Proposition 2, the assumption in the proposition distinguishes the
variability effect on the option value from the mean effect on the states in which it is worthwhile to choose improve-
NPV. ment has shrunk because the payoff function is flatter.
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0 140.0
-1 103.4
-2 70.7
-3 44.4
0 I 2 3 4 5 Time t
1.O 2.0 4.0 8.0 20.0 50.0 continuation cost c,
6.0 20.0 25.0 30.0 35.0 45.0 improvement cost a,
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0
t . t1
1r
t,+6
1r
t, + 6 + t,
Time t
delay has been observed, decide to abort the project How does increased schedule uncertainty, repre-
before the launch costs are incurred (exercising an sented by the delay variance v2, influence this option
abandonment option). value? The answer depends on two effects: First, the
The decision rule at the beginning of Stage 2 (at probability of exercising the option is determined by
which point S has been revealed) is clear: Continue if the distribution of the delay 6, and second, the shape
n(S) - c, > 0, and abort otherwise. We can invert II(S) of the payoff over time n(6) influences the effect of
and thus write the prior probability of continuation averaging. Proposition 5 summarizes the result.
as P{S 5 II-l(c,)], where n-l stands for the inverse. PROPOSITION 5. If the critical delay II-l(c,) is small
This allows us to write the optimal project value and (large) relative to the expected delay 8, an increasing sched-
the NPV of the project (which assumes continuation ule variability v2 may decrease (increase) the option value
regardless of the delay). The value of the abandon- offlexibility.
ment option is the difference: If the payoff function II(S) is convex (concave), an
increasing schedule variability v2 may decrease (increase)
the option value offlexibility.
Two simple examples best illustrate the essence
of the argument. First, suppose, there is a critical
NPV = -c, -c2+E II(S) ;
I J (6) introduction date S,,,, (for example the announced
introduction date by a competitor or a regulatory
I(
The second example shows the effect of averaging to be avoided, making flexibility worth more. This
over convex functions. A convex IT(8) corresponds to applies to payoff and budget variability in our model.
a situation where a small delay does a lot of dam- However, if uncertainty is resolved or costs/revenues
age, but then further delays matter less and less. Sup- occur aftev all decisions are made, more variability
pose the payoff n(S) = 5 0 e ~ O .and~ ~ , the continuation may smear out contingencies and thus reduce the
cost c, = 20. Then the cutoff delay at which the aban- value of flexibility. In our model, this is the case for
donment is exercised is IT-l(c,) = 9.16. Now, suppose performance and market requirements variability. In
that the delay is normally distributed with parame- addition, operational variability may reduce the prob-
ters (30, v). We find that with v = 10, the option value ability of flexibility ever being exercised, which also
is 16.1, with v = 20 it is 13.9, and with v = 30 it shrinks reduces its expected value. This is demonstrated on
to 12.7. A larger variance of S spreads the possible the example of schedule variability in our model.
delays and thus increases the expected NPV payoff The results of our model have clear managerial
(over the region where the option is exercised). In this implications, indicating when it is most important
example, a change in variability cannot be separated to delay commitments. For example, project manage-
from a change in the NPV. ment flexibility offers a significant option value for
Similarly to performance and requirement variabil- an incremental innovation project in a mature market
ity, schedule uncertainty smears out payoff variabil- with low performance and requirement variability.
ity against which flexibility has value. However, in Thus, a good project plan with a little flexibility
the first example, this is not because uncertainty is may be the right approach. However, in a radically
revealed after decisions are made. More variability new project with high performance and requirement
may reduce the probability that flexibility will ever be uncertainty, the option value of flexible project man-
exercised, which diminishes its value. agement may be reduced. Thus, a lot of flexibil-
ity is required to effectively react to contingencies.
5. Conclusion Recent, findings in the empirical product develop-
In this article, we have developed a simple real ment literature suggest a trial-and-error approach for
option model of an R&D project, in which not such projects (e.g., O'Connor 1998, Chandy and Tel-
only the market payoff is subject to uncertainty, but lis 1998), but such high flexibility is expensive. Our
also operational variables of budget, product perfor- model implies that management should perform reg-
mance, market performance requirement, and sched- ular, formal reviews to obtain information on all
ule. In each of T stages of the project, management sources of uncertainty, in order to target flexibility
has the flexibility of improving or abandoning the to where it is needed. For example, if performance
project when additional information becomes avail- uncertainty is most critical, testing and prototyping
able. "Improvement" represents an extra source of capacity should be provided to resolve technical prob-
option value, in addition to continuation, abandon- lems as quickly as possible when they arise. If, in con-
ment, expansion, contraction, or switching. Improve- trast, market requirement uncertainty is most critical,
ment is the capability of an operational midcourse management should be prepared to quickly respond
correction during the execution of the project. to customer feedback by changing features or product
Standard real options intuition states that more aesthetics.
variability increases the value of managerial flex- More generally, managers should be willing to pay
ibility, as more "downside" can be avoided. Our for flexibilitv, after new information becomes avail-
results imply that this intuition is not always correct. able and before major costs or revenues occur, if the
The structure of uncertainty resolution determines probability of that flexibility being exercised is sig-
whether or not variability makes flexibility valuable. nificant. It is worth maintaining flexibility until addi-
If uncertainty is resolved and then a decision can tional information becomes available about product
be made before costs or revenues accrue, the intu- performance (e.g., through testing or simulation) or
ition holds: More variability creates more downside customer requirements (e.g., through prototypes or
lead users). There is an option value of additional By convex-concavity of V , ( t + 1), the right-hand side of ( A l ) first
information. If information (from any source) is not increases, then decreases in i. Thus, if there is an L,,,(t)with RL,,i(t,<
updated, the default decision may be "just continue RL,,,(fl+lsuch that a ( t ) RL,,,(t,but a ( t ) 5 R,,,,(,,+,, continuation is
preferred for all i 5 L,,,(t).For state L,,,(t)+ 1, improvement is pre-
and see what happens." This may represent a "con-
ferred. This describes region C, in Figure 4.
tinuation trap" if additional information could be If there is an L,,(t) with RL,,(,)< RLi,(fl-l (i.e., V , ( t ) is locally
obtained leading to abortion9 concave), such that a ( t ) > RLi,(flbut a ( t ) 5 RL,,(,,-,, then continua-
The model proposed in this paper makes a concep- tion is preferred, for all i ? L,,(t). For state L,,(t)- l , improvement
tual step toward understanding the effects of opera- is preferred. This determines region C2 in Figure 4. Finally, by
convex-concavity of V , ( t+ 1 ) , there can be no additional switch of
tional variability on the value of managerial flexibility
Condition ( A l ) in between, which settles region I in Figure 4.
in R&D projects. There remains a great need for
empirical evaluation of managerial flexibility in real LEMMA2. V , ( t ) is convex-concave incveasing iiz i
R&D environments. In addition, many issues remain PROOF.Within the regions of Figure 4, V i ( t ) is convex-concave
to be explored, e.g., dynamic R&D investment policies increasing since it is a linear combination of summands from
for several R&D projects in parallel, or reduction of +
V i ( t 1 ) . The borders between the regions remain to be checked.
market requirement uncertainty over time. Such con- At i = L,,(t)+ 1, continuation is optimal, and at L,,(t) improvement
siderations may lead to additional types of variabil- is optimal.
ity with surprising effects. As R&D project costs and
risks increase, evaluation of flexibility will become
even more important.
Acknowledgments
The authors are named in alphabetical order. They thank partici-
pants in the finance seminar at I N S E A D and the OPIM seminar at r a ( t ) by Equation ( A l ) .
Wharton, as well as the editor and three anonymous referees, for
helpful comments on earlier drafts of this article. Financial support Thus, V , ( t ) is concave at L,,(t). A symmetric argument at i = L,,,(t)
from the I N S E A D R&D fund is gratefully acknowledged. implies that V , ( t ) is convex at L,,,(t).
Finally, for L,(t) we must consider two cases. First, if L,(t) is in
Appendix the convex region of V , ( t ) ,we can write the increments of V , ( t ) as
follows:
Proof of Proposition 1. We proceed by induction. By assump-
tion, II,is convex-concave increasing. We show first that the control
V ~ < + ( t ) -=
l ( tVL,+(,,(t)
) = 0 by definition of L,(t); thus :
policy is optimal as claimed, then we show that the resulting value
function V , ( t ) is convex-concave increasing as well.
+
LEMMA1. If V , ( t 1 ) is convex-concave incrensiizg, V , ( t ) has the
described optiinnl policy.
PROOF.The values corresponding to continuation and improve-
+
ment in (5) both increase in i because V , ( t 1 ) does. Thus, if we
- ( P C ; : ;V~j ( t +1 ) + ( 1- p )
( N ( l + r ) )-0
1j1;r V ] ( t + l ) )
find an L,(t) for which abandoning is the best action, abandoning
5 V L , ( ! , + Z (-~ VLc,(!)+1(t)
)
is also best for all i 5 L,,(t). This determines region A in Figure 4.
The reader should note that region A is independent of regions C,, because V L d ( ! , ( tis) bounded below at zero
C2 and I .
and by local convexity of V ,( t + 1 )
Improvement is preferred over continuation in state i iff
Proof of Proposition 2.
teristics: there exists an i; such that V,,,+,(i) > V,,,(i) for all i < i; and
V,, ,+,(i) 5 V,,,(i) for all i > i;. That is, the value function increases
larger increments: w i t h the performance uncertainty N below an inflection point, and
decreases w i t h N above the inflection point. A s a result, the value
function VT,,(i) is "squeezed" more closely and has thus smaller
hnaxO+l) - imax(t+l) increments. Therefore, b y Proposition 2, the option value Vo(0)
equal value: C V i ( t+1) ? C V , ( t+ I ) , (A31 decreases i n N , reflecting the reduced potential for risk-hedging.
$,,,,,(t+l) 'm,,,(t+l)
Figure 5 summarizes the intuition o f this argument.
zolzere im, is the lozoest pe$ormance possible at launch ifcoiztinuation is First, consider the expected payoff i n period T from continua-
chosen in nll project states, and i,,,, is the highest. Then V , ( t )and q ( t ) tion. From (4) and p = 0.5,
are convex-concave increasing and filfill conditions ( A 2 )and (A3).
PROOF.Convex-concavity o f both value functions follows
directly from Proposition 1. Each value function is, b y its
Definition (5),a linear combination within the regions o f improve- Convex-concavity o f II, implies that at i = 0, the first summand
ment ( I ) and continuation ( C ) separately. This implies Condi- i n the numerator decreases w i t h N , and the second summand i n
tion ( A 2 )for the regions I and C separately. In addition, b y the Def- the numerator increases w i t h N . A s i r 0, the convex combination
inition ( A l )o f L,,, and L,,, Z,,,
5 L,,,, and Z,, 2 L,,, that is, the range i n the numerator shifts more toward the concave part o f II, and
o f action I is larger for q ( t ) because q ( t + 1) is steeper b y (A2). thus toward decreasing i n N , and vice versa. Therefore, w e can
A t the transition z,,,,
where q ( t ) switches to I while V , ( t )still define i,,,,, ( T )analogously t o Proposition 2 such that V,,,(i)(cont.)
increases i n N for all i 5 i,,,,, ( T ) and V,,,(i)(cont.) decreases i n N
stays w i t h C , Condition ( A 2 ) also holds because the expected
improvement payoff more than makes u p for additional improve- for all i > i,,,,, ( T ) .Moreover, b y symmetry o f II,,i,,,,, ( T )= 0.
ment costs cut. Similarly, at the upper transition L,,, V , ( t )switches Thus, there exists an i,,,,,,,( T ) such that V,,,(i)(impr.) (defined
back to C while R ( t ) still stays w i t h I because F ( t + I ) is still steep i n the same w a y as V,,,(i)(cont.) above) increases in N for all
enough t o justify the improvement cost, while V i ( t+1) is not. T h u s i 5 i ,,,,,,,( T ) and V,,,(i)(impr.) decreases i n N for all i r i ,,,,, ,.,(T).
Condition ( A 2 )holds here as well. Finally, at the abandonment con- Moreover, i ,,,,,, ( T ) = i ,, ( T )- 1 = -1, which can be seen from the
,
trol L,, w e can argue that q ( t ) is prevented from "dipping below fact that the t w o expected payoffs only shift b y one performance
zero," which limits its disadvantage w h e n it is below V , ( t ) .(The level.
algebraic details o f these comparisons are omitted). This establishes By convex-concavity o f II, and ( A l ) ,L,,,(T,N ) increases i n N ,
Condition ( A 2 ) for F ( t ) and V i ( t ) . and L,,(T,N ) decreases in N . Therefore, w h e n considering N, < N,,
T o see that Condition ( A 3 ) holds, recall that i f continuation was the t w o corresponding value functions fit the structure i n Figure 7
chosen everywhere, ( A 3 )would hold for time t because both period w i t h V,,,,(i) corresponding t o the higher variability value function
t value functions are symmetric linear combinations o f the period q ( i ) i n Lemma 3. Proposition 2 implies that the option value V,(O)
t + 1 value functions. But as the improvement range o f R ( t ) is decreases i n N .
enlarged, Condition ( A l ) ensures that the improvement enhances PROOFOF PROPOSITION 4. Consider t w o performance require-
F ( t ) at least for some states, and similarly, abandonment limits ment distributions w i t h equal mean ED but 3 > a. Denote w i t h
q ( t ) from below. Therefore, ( A 3 )holds for time t . the upper bar all policies and results corresponding to the dis-
T h e proposition can n o w be proved b y induction: n,
and II, are tribution w i t h 5.The payoff function n, has the same mean but
convex-concave increasing and fulfill Conditions ( A 2 )and ( A 3 )b y lower variability: (n, - fi,-,) i( H ,- II,-,) such that ( f i ,- II,) < 0 for
assumption, crossing over at i = 0. Then Lemma 3 establishes an i r ED and vice versa for i iED. Therefore, Proposition 2 applies
induction backwards from T to time 0, where K ( 0 ) > Vo(0). w i t h n, and fi, exchanged. This proves Statements 1 and 2 o f the
A t the same time, f i , and II, have the same project NPV (contin- proposition.
uation at every state) because the compounded probability distri- Finally, suppose that n,,/(l + r)' > ~ T i ' c ( t ) - t h e project
bution o f the payoffs (as p = 0.5), as well as the differences - II, n, exceeds its expected variable cost. There is a u* such that (n, -
( b y assumption), are symmetric around zero. Therefore, the option a,-,)/(l + r ) < a ( t ) for all 3 > a* and all ( i , t ) and n-,,,,/(l +
value o f flexibility, corresponding t o the difference V,(O) - N P V , is r)T > ~ T : ' c ( t ) / ( l + r),. Then continuation is optimal i n all states
larger for fi,. ( i , t): Payoff increments are too small t o justify improvement, and
The corollary follows directly: Consider t w o payment distribu- even the worst-case scenario permits continuation.
tions ( m ,M ) and ( f i , a) such that (a
- f i ) > ( M - m ) ,but the aver-
n,
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[Footnotes]
4
Deliberate Product Definition: Customizing the Product Definition Process
G. Kalyanaram; V. Krishnan
Journal of Marketing Research, Vol. 34, No. 2. (May, 1997), pp. 276-285.
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