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5
y

Doo r S tep D elivery: T he dealers als o p r o vide the f ac ility of


delivering the vehi cle right at the d oo r step o f the cust omer .
y

A uspi c io us T ime D elivery: T he dealer als o off ers t o deliver the


new vehi cle on auspi ci ous m oments, muhurats and days . A ll that
the cust omer has t o d o is t o just tell the dealer their pre ferred
tim e o f delivery .
Bajaj Pulsar- The Price
T he fo llo wing ta b le sh o ws the average pri c e of a B ajaj P ulsar b ike
( acco rding t o t h e b ike variati o ns) in c ities b el o nging t o bo th metr o a s
well as n on -metr o c ateg ory .
Bike Version
Average
price in Rs. in
metros
Average price in Rs.
in non-metros
B ajaj
P ulsar
150 CC
64375/-
63666/-
B ajaj
P ulsar
180 CC
66625/-
65666/-
B ajaj
P ulsar
200 CC
76125/-
75000/-
B ajaj
P ulsar
220 CC DTS F i
91875/-
91000/-
B ajaj
P ulsar
220 DTS i
70000/- (E x-
S h o w r oo m )
93000/-
6
A ls o , many B ajaj A ut o a u t h o rized dealerships off er the fo llo wing
f inan c ial s c hemes in o rder t o a t t r a c t the p o tential c ust o mer:
y

0 % Sc heme: U nder this s c heme, a c ust o mer has t o p a y o nly


n ominal pr oc essing fees .
y

G reen Channel: As a part o f this s cheme, i f a cust omer takes a


qui ck de cisi on t o pur chase a bike, the dealership supp orts the
c ust o mer  s de c isi o n with a f aster appr o val l o an appr o val
pr oc edure .
y

L ow Do w n P ayment: I n this s c heme, the m o nthly EMI p a y m e n t


co uld b e as l o w as Rs . 900/-. T his s c heme helps the c ust o mers in
planning their m onthly b udget m ore e ff i ciently .
y

No rmal C hannel: C ust o mers c an take 80% as l o an with n o rmal


eligi ble d oc uments, and o b tain appr oval within 2 4 h ours .
y

E xc hange Sc heme: A ny m o del and any b rand of e x is t in g b ike of


the cust omer c o uld be ex changed f or a brand new Bajaj . Af ter the
ex change, the pri ce realized f or the older bike is treated as a
d own payment and the balan ce is adjusted int o any o f the
availa ble finan ce s chemes .
Bajaj Pulsar- Promotion
P ulsar was the b ike that was laun c hed b y B ajaj A ut o w i t h o ut the
co llabo rati o n of t h e K awasaki Co mpany . A ls o , this b ike was a
te chn ol ogi cal and a designing marvel . T he creative pr om oti on campaign
fo r B ajaj P ulsar was handled b y the ren o wned advertising agen c y O gilvy
and Mather . T he creative team de cided t o end ow the bike with a
7
gender . T aking this idea int o co nsiderati on, the campaign with a tagline
c alled  D ef initely M ale  was laun c hed . T he pr o mo ti o n c ampaign,
co upled with the design and the per fo rman c e of t h e b ike, helped the
co mpany in a c hieving ex c ellent sales num b ers fo r the P ulsar b ike .
Bajaj Pulsar- Promotion Transitions
W hen B ajaj A ut o la u n c hed the new DTS i te c hn o lo gy fo r the P ulsar b ike
in the year 2 0 0 3 , the creative pr om oti on resp onsi bility was assigned t o
an other agen cy called L e o B urnett . L e o B urnett changed the p ositi oning
of t h e b rand f ro m  D ef initely M ale  t o  D igital B iking .
W hen B ajaj A ut o la u n c hed the P ulsar 200 v e r s i o n, the pr o mo ti o n
c ampaign was foc used o n the co nc ept of  f ree b iking . Acco rding t o
the de finiti on of b rand Pulsar, free biking is all a bo ut ta ckling o b sta cles .
T he expensive ad fo r this c ampaign was sh o t in H avana, C ub a. T he
underlying theme o f the ad is t o h ow tw o P ulsar riders dis co ver a new
r oute when the main r oad is bl oc ked by a tra ffi c jam .
B ajaj P ulsar is als o a s s oc iated with a reality sh o w c alled S tunt M ania
that is aired on MTV c hannel . T his sh ow targets the audien ce in the age
gr oup of 18 and a bo ve . T his sh ow als o menti ons a bo ut bike
maintenan ce and rider sa fety .
Bajaj Pulsar- Place
D ealership system of B ajaj A ut o :
T he co mpany has a netw o rk of 498 dealers and o ver 1 ,500 a u t h o rized
servi ce centers a cr oss the c o untry . A r ound 1, 400 rural outlets have
b een c reated in t o wns with p o pulati o n of 25 ,000 a n d b el o w .
8
Fo llo wing are the vari o us types of s h o w r oo ms implemented b y B ajaj
A ut o :
y

COCO : T hese are Co mpany O wned & Co mpany O perated


sh owr oo ms . T hese c o n cepts exist only f or Pr o-B iking sh owr oo ms .
y

CODO : T hese are Co mpany O wned & D ealer O perated


sh owr oo ms . I n this case, sh owr oo ms are owned by the c o mpany
b ut the o perati o ns in the sh o w r oo m are managed b y the dealer .
T his m o del is fo llo wed when B ajaj wants t o p r o vide the dealer
f inan c ial b ene f its .
L o gisti c s system of B ajaj A ut o :
T his f un c ti o n of d is t r i b uti o n is n o t o wned b y the co mpany in any fo rm .
T his f un c ti o n is o uts o ur c ed t o the third party vend o rs . T he third party
here is Transp ort C o rp orati on of I ndia ( T C I ) and a few other private
vend o rs .
T he f leet t o b e transp o rted is c ust o m - designed fo r B ajaj A ut o b y the
vend or . A T ransit Insuran ce C o mplian ce L etter ( T I C L ) is signed between
the tw o parties (i .e . the vend o r and B ajaj Aut o) .
T he l oc al level su b- dealer s o metimes gets t o d e c ide the last mile
l ogisti cs, as he can de cide t o pi ck up the vehi cles himsel f o r have it
transp orted t o him . F reight charge is built -in in the pr odu ct pri ce .
9
I mproving the distribution system at Bajaj Auto:
S pare parts distri b uti o n is o ne of t h e c riti c al pr oc esses in the servi c ing
of the vehi c les . S pare parts distri b uti o n is handled thr o ugh a netw o rk of
400 dealers and 15 d is t r i b ut o rs . S pare parts are distri b uted f ro m fo ur
wareh ouses that are strategi cally l oc ated a cr oss the c o untry . T he
pr oc ess that Bajaj Aut o was using t o manage the supply o f spare parts
a cr oss the distri buti on netw ork was ine ffi cient, did n ot pr odu ce
a cc urate results, and was unsuita ble f or the in creasing c o mplexities o f
distri b uti o n .
To keep tra c k of its sa f ety st oc k, am o unting t o o ver 14 ,000 d i ff erent
items, the c o mpany was using a cum bers ome manual pr oc ess that was
neither timely n or a cc urate . L a ck o f visi bility of o rder status resulted in
invent ory pr ob lems at sales outlets b e cause needed items didn  t always
get pri ority during pa cking and shipping . To impr ove the e ffi cien cy
a cr oss the distri buti on netw ork, Bajaj Aut o implemented a SAP b ased
E RP s y s t e m . A s a result, o verall pr o du c tivity has impr o ved b y m o re than
80%.
Setting up of depots:
S etting up dep o ts is a ge o graphi c al strategy ad o pted b y B ajaj A ut o. B ut
this d oes n ot mean that the c o mpany has g one all out t o o pen a large
num ber o f dep ots . I t has ch osen strategi c l oc ati ons . T he key r ole played
10
b y dep o ts is that they are meant t o c ater t o any sudden rise in demand
of v e h i c les, and t o co ver the existing ge o graphi c s p a n of I ndia .
A dealer needs t o co nsider his o rder requirements and then co me up
with an order t o pla ce t o the regi onal o f f i ce . If the demand is
immediate, he may appr oa ch a dep ot f or the l oad . E lse, he has t o try t o
sti ck t o f a ct ory l oad . Bo th o f these l oads have their own sets o f pr os
and c o ns .
C riteria for choosing a factory or a depot approach:
Bajaj Pulsar-Marketing Mix Report
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Amit Jaswani
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