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For me, the easiest way to think about the meaning of ‘ethical standards’ is to view them
simply as a commitment to make decisions that are in the best interest of our stakeholders.
Through this commitment to working hard and doing right, we will continue to satisfy
our customers, win new business, and grow as a sustainable, profitable company.
The Code of Conduct contains general principles and rules that we need to follow to guide
our behavior every day. The instructions and explanations for how to comply with the Code
of Conduct requirements are described in our company-wide directives, policies, and
procedures. The Code of Conduct provides guidance on how you can locate the specific
directives that relate to your job and how to find resources for additional information.
Our commitment to act with uncompromising ethics and integrity at all times, in all
situations, has been critical to the success of our business. It has helped us to earn
and keep the trust and confidence of all of our stakeholders, including our employees,
customers, suppliers, investors and the communities in which we all live and work.
Thank you for your commitment to understanding this Code of Conduct and integrating
its principles into your work for Flextronics.
Mike McNamara
Chief Executive Officer
Flextronics’s Culture
We established this Code to educate all of our employees, officers and Board For the areas of the Code that require you to obtain written approval prior to taking
members about our standards for business conduct, and to assist you in action, you should first seek the approval of your direct manager. Your manager will
resolving ethical questions that may arise in your work. help determine what further approvals are needed, consistent
with this Code and company policies and procedures.
This Code does not and cannot cover every ethical situation
QUESTION: My site has a policy with
or issue you may face in your work. We encourage you to Flextronics may determine that it is appropriate to amend
detailed requirements for disposing of
seek guidance on any ethical or legal question. If you have or waive the application of any provision of the Code. Any
scrap material that contains lead. The
any doubt about the best course of action or response to a amendment of this Code or any waiver of the application
Code does not cover specific procedures
situation, you can discuss the situation with your immediate of any provision of this Code for the benefit of a member
for scrapping materials that contain lead.
manager. If you are not comfortable raising the matter with of Flextronics’s Board of Directors or the Chief Executive
What should I do?
your manager, we have other channels that you can use to Officer, Chief Financial Officer, Principal Accounting
express your concerns that we discuss later in this Code. Officer, General Counsel, Chief Compliance Officer or
any other executive officer requires the prior and express
This Code is implemented in accordance with the laws ANSWER: Comply with your site’s policy
written approval of Flextronics’s Board of Directors. We
of the countries in which we operate. Operating units or and follow its stated procedures for
will disclose any waivers approved for the directors and
subsidiaries may adopt specific “Local Rules,” such as local disposal of materials that contain lead. If
executive officers to the extent and in the manner required
policies, procedures, employee handbooks, guidelines or your site has a policy or guideline that is
by law, regulation or stock exchange listing standards.
memoranda that satisfy the needs of a particular function not covered by the Code, then follow the
or location. This Code is not intended to supersede more site policy or guideline. Interpreting this Any waiver of any provision of this Code with respect to any
restrictive terms of any Local Rules, or any additional topics Code and local policies can be confusing; other employee must be approved in advance and in writing
that are covered in the Local Rules but which are not covered do not hesitate to ask your manager or by the employee’s manager and the Chief Compliance Officer,
by this Code. If this Code conflicts with any Local Rules or any compliance officer for help in who will consider the request in consultation with others,
any other policies or guidelines, this Code governs. Nothing understanding the rules. such as executive management and the Legal Department.
in this Code, in any Local Rules, any company policies and
procedures, or in other related communications creates
or implies any rights related to employment or any contract with any third party.
In order to assist you in upholding our ethical standards, our policy requires that you Examples of potentially inappropriate financial interests include material stock holdings
avoid situations where you have a conflict of interest or where it appears that you may or other investments in a competitor, supplier or customer of Flextronics; and any
have a conflict of interest. While it is not possible to list all situations where a conflict of material interest in property or assets which are sold or leased to Flextronics.
interest may arise, this Code provides guidance on avoiding actual or potential conflicts
of interest in certain situations. If a situation raises any questions or doubts in your
Ownership of less than 1% of the stock of a public corporation, or 5%
mind, consult your manager.
of the stock of a private corporation, rarely poses a conflict of interest.
Service on Outside Boards You may not hold a financial interest or make an investment in an outside concern that
creates a conflict of interest with your responsibilities to Flextronics unless you obtain
Serving on the board of directors of a company creates a fiduciary duty to that prior written approval.
company that may require you to put that company’s interests ahead of the interests of
Flextronics. To help you avoid business relationships that can create conflicts of
Corporate Opportunities
interest, you are required to get prior written approval to serve on the board of a current
or potential supplier, customer or competitor of Flextronics. On occasion, through your position with Flextronics, you may become aware of a
business opportunity. You must not take personal advantage of such an opportunity
Outside Employment or Consulting unless you have offered it to Flextronics first. You must offer it to Flextronics by
notifying your manager and by contacting the Chief Compliance Officer. If Flextronics
Simultaneous employment with, or consulting for, a supplier, customer or competitor of declines in writing to pursue the opportunity, then you may pursue it.
Flextronics creates a conflict of interest. You must obtain written approval prior to
beginning employment or consulting that may lead to a conflict of interest.
You must not give or receive kickbacks in any form under any good taste and they do not create any kind of obligation, influence a
circumstances. Kickbacks are gifts, entertainment or other payments that business decision, or create an appearance of bias. Appropriate items
are intended to influence the recipient to make a favorable business include modest meals, reasonable entertainment, and gifts of a
decision. Kickbacks damage our reputation for acting with integrity and nominal value. However, a gift of cash or its equivalent is always
ethics and may violate laws, regulations and our policies and guidelines. prohibited, regardless of the value.
Kickbacks may also create a conflict of interest for you.
QUESTION: One of our suppliers wants to take me to
lunch. He also said he’s sending out cash gift cards to all
Kickbacks aren’t just cash. Payments of cash are always prohibited,
his clients as a token of appreciation. Can I accept?
but other gifts or offers also can be considered kickbacks. A
kickback can be any offer, promise of, or payment of anything of
ANSWER: You cannot accept the cash gift card. A gift of
value. For example, you can accept a special discount on
cash or its equivalent is always prohibited. You may accept
an appliance (such as a washer or dryer) offered by
lunch, as long as it does not influence a business decision
a customer only if that discount is available to
or create an appearance of bias. If you are involved in
all Flextronics employees in your region.
procurement activities, you also have to follow the
Procurement Practices Guidebook.
This policy does not apply to your gift or receipt of
customary business amenities, provided that the Before offering or giving a gift, you must be sure that it
amenity does not exceed our guidelines or any does not violate any policies of the recipient’s company
Local Rules, is not prohibited by law and does not or applicable law. If you receive a gift that seems
create a perception of a conflict of interest. excessive or creates a sense of obligation, please
consult with your manager or the Chief Compliance
Gifts and entertainment are often expressions of
Officer. If you are involved in procurement activities, you
cordial business relationships, but they can
are also obligated to understand and follow the
interfere with a person’s independent business
Flextronics Procurement Practices Guidebook, which
judgment and should be approached with
you can locate on the Compliance portal on our
caution. You may give or receive meals,
Intranet.
entertainment, and gifts as long as they are in
If you have a relative or friend who holds a senior management position with, or has to your manager, who will then decide how to proceed. Even if you are not a decision
a financial interest in, a company wanting to do business with Flextronics, you have maker, you must not influence or even appear to have influence over the situation.
a potential conflict of interest. You probably would find it difficult to remain objective The important thing is that the
and unbiased if you were involved in facilitating business transaction is conducted in a
with Flextronics for your relative or friend. Even manner that does not provide QUESTION: My department is looking for
if you were careful to remain objective, still it the friend or family member with a new manager. The woman I am dating
would appear to others that you were biased. any preferential treatment. If the just graduated with an MBA, and I thought
situation involves a significant of her right away. She would be perfect for
If doing business with a relative or friend is
transaction that is material to the position. Can my department hire her?
unavoidable, you must
Flextronics, then Flextronics’s
remove yourself from
Audit Committee may need to
any decision-
give prior written approval.
making role ANSWER: Hiring someone you are
related to the Personnel decisions can dating would most likely create a conflict
transaction and become complex where an of interest. You would need approval
fully disclose employee and manager are from the Human Resources Department
the nature of related or otherwise have a before considering the woman you are
the relationship close personal relationship dating for employment. It is unlikely that
Antitrust and competition laws generally address a wide We are committed to providing a safe and quality work environment for our employees.
range of practices, including: It is our policy to act in accordance with all applicable employment and labor laws and
regulations, including:
• communications or arrangements between competitors,
particularly relating to pricing or terms of sale; • compliance with all non-discrimination requirements;
• participating in a trade association or in a standards-creation body; • maintaining an environment where individuals are free from any physical, sexual,
• mergers and acquisitions, as well as joint ventures psychological, verbal or visual harassment or abuse;
or other collaborations; • observing all applicable restrictions on the maximum hours employees are legally
• boycotts and allocations of customers, products or territories; permitted to work;
• exclusive dealing arrangements; • paying employees at least the minimum wage required by local law and providing all
legally mandated benefits;
• certain restrictions on, or tying arrangements with,
suppliers or customers; and • ensuring that no forced labor, indentured labor, or bonded labor is used;
• many other practices. • requiring a minimum age requirement for employment consistent with local law; and
• offering a safety and health program that conforms to the best practices of
organizations of our type, to reduce the number of occupational injuries and
illnesses to a minimum.
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Environmental Laws
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Intellectual property includes patents, trademarks, copyrights, trade QUESTION: I have just been hired from
secrets and any other intangible personal property that is created another company. I have materials from my
through the intellectual efforts of its creator. Intellectual property previous job that would be helpful in the work
owners generally expend considerable time and money to create, I will be doing for Flextronics. May I bring the
perfect and enforce intellectual property rights and as a result, materials with me?
generally consider those rights to be valuable assets. Intellectual
property may take many forms. For example, intellectual property ANSWER: You can use reference materials and
may include: an oral presentation about a company’s product other publicly available information. But you
development plans; a customer or employee list; a proprietary cannot bring any materials that may contain
design; information disclosed during a new product demonstration; confidential information or trade secrets from
or software source code. your former employer, customers or suppliers.
Flextronics and our customers, suppliers and other third parties with whom we If you have confidential or proprietary information that
do business make substantial investments in intellectual property rights. We belongs to your former employer, you have an
respect the intellectual property rights of third parties. We are each expected to obligation to protect that information even though you
have a basic working knowledge of the intellectual property laws applicable to our no longer work for that employer. You must not reveal
work. In addition, we must comply with the restrictions on the use of intellectual any information to Flextronics that would be
property rights that may be included in our contracts with third parties. considered a trade secret of your former employer.
The unauthorized use or disclosure of the intellectual property of others can subject us Please consult with the Legal Department if you
to significant liability. Infringement of third party intellectual property also can seriously have any questions or concerns about intellectual
damage our reputation and relationships with third parties. Stealing or unlawfully using property rights.
the intellectual property or proprietary or confidential information of anyone, including
our suppliers, customers, business partners or competitors, is a violation of this Code.
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We use software in our business that was Confidential information is information that is disclosed by Flextronics or its customers,
QUESTION: Everyone in my created by other companies. We may not suppliers or other third parties with the expectation that it will be maintained as
department uses a design make copies, resell or transfer software confidential and only be used for a specific business purpose. Confidential information
software tool provided by a third created by another company unless can be disclosed through different media such as presentations and emails. It may or
party software vendor. Can our we are authorized to do so under the may not be marked as “confidential”.
administrator copy it and install it applicable software license agreement.
on my computer’s hard drive? Unauthorized use of software may breach Confidential information may include ideas, designs, engineering and
the agreement that allows us to use the manufacturing processes, drawings, formulas, procedures, business
software. Unauthorized software use may and strategic plans, pricing data, financial information, employee
ANSWER: The software is also constitute copyright infringement, records, customer or supplier lists, trade secrets, inventions, and
protected by intellectual property which may expose Flextronics and the patent applications.
rights owned by the software individual employees who engage in this
vendor or other third parties. You conduct to potential civil and criminal
need to check the applicable liability. The Information Technology Confidential information is a valuable asset. We are obligated as a condition of our
license agreement before you Department may inspect our computers employment by Flextronics to safeguard the confidential information of Flextronics and
make any copies or install a copy periodically to verify that only approved its customers, suppliers and other parties with whom we do business. Improper
locally. Contact your IT and licensed software has been disclosure of confidential information includes disclosure on Internet sites, chat rooms
representative for assistance. installed. Any unlicensed or unsupported and message boards.
software that you have installed may be
removed by the Information Technology
Department unless you pay for a license.
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External Communications and Company Spokespeople QUESTION: The local newspaper wants to facilities without the prior and
visit our site in order to do a story on a express written approval of
To safeguard our compliance with the securities laws, we strictly limit who may prestigious award we recently won due to the Chief Financial Officer, the
communicate information to the press or to our strong performance and community Corporate Communications
members of the financial analyst community. relations. Is that a problem? Department or the Investor
We have designated our Chief Executive Relations Department. You
Officer, Chief Financial Officer and our should refer any inquiries
ANSWER: You need to refer the inquiry by
Investor Relations Department as the that you receive either
the newspaper to the head of Corporate
official company spokespeople for directly or indirectly from any
Communications. This person will coordinate
financial matters. We have designated news media or any member
with the press and decide whether granting
our Corporate Communications of the financial analyst
access to the site is appropriate in light of
Department as the official company community to an appropriate
compliance considerations.
spokespeople for marketing, Flextronics spokesperson.
technical and other such information.
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Our responsibilities to our stockholders require that our books and records are Flextronics respects the privacy of our employees. However you should not assume
prepared in compliance with U.S. generally accepted accounting principles (US GAAP) that your use of any computer, telephone or other equipment is private. In addition, you
and established corporate accounting policies. Our books and records may not should not assume that your workspace, cubicle or office is private. To the extent
contain any false, incomplete or misleading entries or records. In addition, Flextronics permitted by applicable law, we retain the right to access, search and review your
may not have any undisclosed or unrecorded corporate funds established for any communications, equipment or workspace, either with or without your or a third party’s
purpose. Payments made without appropriate supporting documentation and approval knowledge, consent or approval.
are strictly prohibited. Additionally, all documentation supporting a transaction should
be complete and accurate and be processed in a timely fashion. Flextronics Funds
We engage auditors to ensure that our books and records are maintained in We are each responsible for all Flextronics funds over which we exercise control.
accordance with applicable accounting standards. We expect all employees to provide Agents and contractors should not be allowed to exercise control over Flextronics
accurate information to our internal and external auditors. funds. Flextronics funds cannot be used for any personal purpose or placed in a
personal or non-corporate account.
If Flextronics no longer employs you, you must immediately return all Flextronics
equipment.
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Our suppliers contribute significantly to our success. To create an environment where ability to conduct our business in accordance with our stated values and ethical
suppliers want to work with us, they must be confident that they will be treated lawfully standards. We expect all of our employees, officers and Board members to adhere to
and in an ethical manner. Our policy is to purchase supplies based on need, quality, these rules in carrying out their duties for us. If you fail to comply with this Code, any
service, price, and terms and conditions. Agreements with suppliers may contain Local Rules or any other applicable policies or guidelines or you fail to act when you
restrictions on sales if those restrictions have been specifically reviewed and approved are aware of criminal or unethical acts, we may take appropriate corrective and
by the Legal Department for compliance with applicable antitrust laws. disciplinary actions. Corrective actions for violations include discipline up to and
including termination of employment at our sole discretion. In addition, where we have
suffered a loss, we may pursue any remedies we may have against the responsible
Government Contracts
individuals or entities. You should review the company’s Local Rules, policies,
Our policy is to comply with all applicable laws and regulations that apply to procedures, employee handbooks and other guidelines for more detailed information
government contracting and to strictly adhere to all terms and conditions of any regarding policies that may apply to you.
contract with any government entity. The Legal Department must review and approve
all contracts with any government entity.
We are each responsible for complying with our Enterprise Record Retention Policy,
which is available on our Intranet.
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