ORGANISATION BEHAVIOUR: A GLOBAL PERSPECTIVE

Course Objective:
The main purpose of this paper is to familiarize the participants understanding the human as well as
organisational behaviour and management practices. Emphasis is on practically applied behavioural science
concepts and techniques to understand and learn the challenges of human organisations in this highly
competitive world. To course will equip the student with the skills which visualize the impact of globalisation
on individuals and organisation, with a blend of theoretical formulations with practical applications in global
context.

Learning Outcomes:
On the successful completion of this module the student will be able to:
Identify the key issues in Organisational Behaviour.
Understand the factors of globalisation, effect on organisational behaviour.
Impact of changing trends in Organisational structure and functioning
Identify and analyze issues related to work and motivation in organisation

Course Contents:
Module I: Understanding Organizational Behavior:
Defining OB. It’s nature and scope, Disciplines Contributing to Organisation Behavior. Understanding Human
Behavior, Various management skills & roles, OB today – The Infotech age, various challenges &
Opportunities. Organisation Behavior Models : Autocratic Model, Custodian Model, Supportive Model,
Collegelial Model
Summary & Review Questions, Case Studies.

Module II: Background & Foundations of OB

Human Relations & Organisation Behavior. Taylor’s Scientific Management, Fayol’s Administrative
Management and Bureaucracy. Hawthrone’s Experiments & Human Relations. Various approaches : Social
System approach, Human behavior approach System’s approach & Contingency approach
Summary & Review Questions, Case Studies.

Module III: Understanding People and Organizations :

Uniqueness of Human Beings
Human Limitations
Influence of Internal and External Factors on Human Behavior
Instinct Vs Environment
Personality Vs Environment
Cognition Vs Environment
Understanding Behavior
Learning
Why Organizations Exist
Organizational Tasks
Task Design and Efficiency
Task Design and Motivation
The Social Aspect of Organizations
Summary & Review Questions, Case Studies.

Module IV: Diversity and Ethics :

Concept and Nature of Diversity
Managing Diversity in Organizations
Creation of Family-Friendly Workplaces
Providing Diversity Training to Employees
Developing Mentoring Programs for Employees
Individual and Organizational Approaches to Managing Diversity
Individual Approaches
Organizational Approaches
Developing the Multicultural Organization
Ethics and Ethical Behavior in Organizations
Sexual Harassment
Pay and Promotion Discrimination
Employee Privacy Issues
Summary & Review Questions, Case Studies.

Module V: Managing work and Motivation :

Models & Integration of Four Motivation theories
Job satisfaction and morale
Promotion of intrinsic motivation in global context
The Global perspective of motivating through work
Coping behaviour, managing stress, frustration and burnout
Summary & Review Questions, Case Studies.

Module VI: Organisation Design & Development

Various types of Organisational Structure & design
Impact of technology on Organisation design & development
Role of Ethics in organisation growth
Social responsibility – Organisational obligation
Summary & Review Questions, Case Studies.

Learning Methods:
Tutorials, Interactive sessions, Case studies, Field visits, Management games, Extensive research projects,
Seminars, Weekend experience in companies - the course is covered by adopting a combination of lecture
methods, class presentation by groups of students, self study sessions. Each student is required to do the back
ground reading from the specified chapters of the prescribed book before coming to class. Cases are also to be
analyzed, discussed in groups (teams) outside the class as preparatory work.

Examination Scheme:

Components P1 C1 CT1 EE
Weightage (%) 10 10 20 60

Text & References:

Text:
• Griffin & Moore, 2004, Organisation Behaviour and Managing People, Jaico Publications

References:
• Robbins, Stephen. P., 2004, Organizational Behaviour, Prentice Hall of India, New Delhi
• Drunker, Peter F, 1975, The Practice of Management, Allied, New Delhi
• Udai Pareek, 2001, Understanding Organisational Behaviour, Oxford University Press.
• Nirmal Singh, 2001, Organisational Behaviour, Deep & Deep, New Delhi
• Paul Hersey, 2002, Dewey Johnson Management of Organisational Behaviour, PHI, New Delhi
• Monappa, Arun, 2000, Managing human resources - Delhi: Macmillan
• Sikula, Andrew F, 1984, The Management of human resources: personnel text and current issues / Andrew
F Sikula and John F McKenna - New York: John Wiley
• Towers Brian, 1992, The Handbook of human resource management - Oxford: Blackwell
• ms, Macmillan Publication, New Delhi, 2005