GUIA DE ACTIVIDADES

GUÍA DE ACTIVIDADES
Fecha: D-M- A. 17 – 03- 2020 Código de Programa: 122115
Numero de la Ficha de caracterización:
Regional: San Andrés islas Centro de formación: TURISTICA, GENTE DE MAR Y
SERVICIOS
Programa de Formación: Tecnólogo en Duración etapa Lectiva 18 meses
Gestión Documental.
Competencia: PRODUCIR TEXTOS EN Duración etapa productiva 6 meses
INGLÉS EN FORMA ESCRITA Y ORAL.

1.Identificar soluciones de atención y Duración en horas: 9 horas

servicio al cliente interno y externo,
mediante la implementación de la
tecnología disponible, teniendo en cuenta
los requerimientos de la unidad
administrativa y la organización
Horas de acompañamiento: 6 horas
Horas de Trabajo Autónomo: 3 horas
ESTRATEGIA DE APRENDIZAJE:
Contextualización
TIEMPO ESTIMADO: 6 HORAS

HAY UNA FUERZA MOTRIZ MÁS PODEROSA QUE EL VAPOR, LA

ELECTRICIDAD Y LA ENERGÍA ATÓMICA: LA VOLUNTAD

DESCRIPCIÓN DE LA ACTIVIDAD: (Recordemos que las actividades se

desarrollan en inglés.)

Todas las evidencias deben ser enviadas por el correo, como se indica de forma
general.

Actividad 1. Leer el artículo sobre las buenas prácticas de gestión

documental “5 Records Management Best Practices” (Este artículo se
encuentra al final de este documento)

Pueden hacer uso de un diccionario inglés- español- inglés u otras

herramientas de su preferencia, para identificar las palabras desconocidas.

Actividad 2. Por medio de un mapa conceptual, realizar una

comparación entre las recomendaciones dadas en el artículo y la
información recibida en su formación técnica.

Esto con el fin de trabajar vocabulario técnico, relacionado con su programa.

Un mapa conceptual nos permite sintetizar, de forma que podamos compartir

la información clara y en pocas palabras.

INSTRUCTOR: NÉSTY ZORAIDA POMARE

¿Qué es un Mapa Conceptual?

Un mapa conceptual es una herramienta de aprendizaje basada en la

representación gráfica de un determinado tópico a través de la esquematización de
los conceptos que lo componen. Estos conceptos son escritos de forma jerárquica
dentro de figuras geométricas como óvalos o recuadros, que se conectan entre sí a
través de líneas y palabras de enlace.

El uso de los mapas conceptuales permite organizar y comprender ideas de manera

significativa.

http://tugimnasiacerebral.com/mapas-conceptuales-y-mentales/que-es-un-mapa-conceptual

Actividad 3. Elaborar el glosario de palabras técnicas.

Fecha límite de entrega: marzo 27 a las 11:59 pm

Para dudas e inquietudes, pueden contactarme por el grupo de whats app y

estaré respondiendo por el mismo medio y ampliando la respuesta por el
correo.

“Éxitos”
5 Records Management Best Practices

All businesses generate a large amount of both paper and digital records. They
accumulate quickly – and it’s imperative that they are be stored somewhere safe. To
ensure the accessibility and security of your company’s records, you must decide
which documents you need in which format.
An efficient records management plan is required from the moment a file – or series
of files – is created. It specifies what the files are used for, who has access to them,
how and where they are stored, the required length of retention and, ultimately, how
they are destroyed.
Here are five crucial records management best practices.
1. Control storage and access
To ensure that digital and paper files are stored securely, you need to control who
has access to them. When it comes to managing your records according to best
practices, how and where the documents are stored, is as important as who has
access to them.
If, for example, you are planning to store boxes of documents in your office, you
must consider whether you have the requisite space – or whether it would be more
effective to outsource your storage needs to a records management company. Or, if
you have hundreds of files that don’t need to be stored in physical form, consider
whether you have the in-house resources and document scanning equipment to
convert them to a digital format.
Once you’ve determined your best methods of storage, you need to put a policy in
place that clearly states how files can be retrieved and by whom. This plan needs to
pay special attention to portable storage devices that are easily lost, stolen or
misused. Authorised users need to know exactly how to take care of company files.
2. Be wary of retention and disposal procedures
Every record will have its own lifespan. It’s necessary to ensure that all retention and
disposal schedules are correctly applied to each type of record generated in each
department. To make this as simple as possible, draw up a list of all the various
records your business works with and set a clear process for each type.

INSTRUCTOR: NÉSTY ZORAIDA POMARE

 This should include which records need to be retained; the minimum period of
retention as defined by UK law; the medium in which they are retained; the review
process and frequency of review; how they should be destroyed; and who is
responsible for a particular set of records.

3. Record, track and monitor

Records move around all the time: in and out of storage and between colleagues
and departments. Without a comprehensive cataloguing and monitoring system in
place, it’s easy for files to fall between the cracks and disappear.
To prevent this, implement a system which allows you to monitor all movement of
records. One way to keep track is to use barcoding systems. Each time an archived
box or file is removed, its barcode is scanned and should someone else need the
file, they can quite literally track it down. If you’re working with a records
management provider, this process is a lot simpler.
4. Destroy and/or delete
When records do come to the end of their lifecycle, they need to be destroyed
securely.
Put a policy in place for the destruction of confidential and personal records that
meets all legal requirements for each type of document. This should also include a
general ‘good housekeeping’ plan for the destruction of non-critical or non-sensitive
information to free up office and digital storage space.
The policy should also cover the method of destruction per type of document.
Destroying a paper file, for example, is not the same as destroying a CD or USB.
What’s more, shredding has to be done correctly – or you may inadvertently expose
confidential information.

5. Outsource your records management

Storing paper and digital records securely and with 100% compliance is not as
simple as it may sound. It’s far easier to outsource your document storage needs to
a provider whose business it is to manage records. This saves your company time
and money that would otherwise be spent on administrative tasks. Work with true
experts who can help you define a clear records management strategy – and enable
you to get on with business.
Speak to one our experts today to see how we can help your business with all its
records management needs.

https://www.accessrecordsmanagement.co.uk/5-records-management-best-practices/

INSTRUCTOR: NÉSTY ZORAIDA POMARE