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BMC Remedy AR System 7.5.

00 Compatibility Matrix

Contents
INTRODUCTION........................................................................................................................................................................... 2 
Vendor Backwards Compatibility and AR System 7.5.00 ..................................................................................................... 2 
AR SYSTEM SERVER SUPPORTED HARDWARE PLATFORMS AND OPERATING SYSTEMS ............................................................. 3 
AR SYSTEM SERVER SUPPORTED DATABASES ........................................................................................................................... 3 
Known Issues for AR System Server Supported Configurations........................................................................................... 4 
Known Incompatibilities for AR System Server .................................................................................................................... 4 
JAVA SUPPORT ........................................................................................................................................................................... 4 
Known Incompatibilities for Java......................................................................................................................................... 4 
AR SYSTEM MID-TIER SUPPORTED CONFIGURATIONS .............................................................................................................. 5 
Known Issues for AR System Mid-Tier Supported Configurations....................................................................................... 5 
Known Incompatibilities for AR System Mid-Tier ................................................................................................................ 5 
AR SYSTEM CLIENT SUPPORTED CONFIGURATIONS .................................................................................................................. 6 
Known Issues for AR System Client Supported Configurations............................................................................................ 6 
BROWSER SUPPORTED CONFIGURATIONS .................................................................................................................................. 6 
Known Issues for AR System Browser Supported Configurations........................................................................................ 6 
OTHER PRODUCT COMPATIBILITY SUPPORTED CONFIGURATIONS ............................................................................................. 7 
Known Issues for Other Product Compatibility Supported Configurations ......................................................................... 7 
Known Incompatibilities for Other Product Compatibility Supported Configurations ........................................................ 7 
FULL TEXT SEARCH SUPPORTED CONFIGURATIONS ................................................................................................................... 7 
Known Issues for Full Text Search Supported Configurations............................................................................................. 7 
SCREEN READER SUPPORTED CONFIGURATIONS........................................................................................................................ 8 
LANGUAGE OFFERINGS .............................................................................................................................................................. 8 
Known Issues for Language Offerings.................................................................................................................................. 8 
REMEDY APPLICATIONS AND PRODUCTS ................................................................................................................................... 9 
Known Issues for Remedy Applications and Products........................................................................................................ 10 
COMPARISON OF SUPPORT BETWEEN AR SYSTEM VERSION 7.1.00 AND 7.5.00 ........................................................................ 11 

Revision History
v1.0_0 Initial release
v1.0_1 Clarified UNIX/Linux DB client support, clarified XP support in comparison table, added SLM 7.1.00
v1.0_2 Further clarified DB client support
v1.0_3 Explicitly listed Windows 7, corrected error in AIX 5.3 RTE requirement, explicitly added 64-bit OS support for
browsers
v1.0_4 Added Sybase 12.5.4 client support, clarified BOXI support, added JRockit support with WebLogic, increased
minimum version of Tomcat from 5.5.25 to 5.5.28, added Brazilian Portuguese to L10N languages, referenced
ServletExec dropping ISAPI support
Introduction

The BMC Remedy AR System 7.5.00 Compatibility Matrix is divided into multiple areas of support. Each of these
areas is further broken down into three sections:

o Supported Configurations o Known Issues o Potential Issues

Supported Configurations are those where the configuration is expected to work properly based on design, testing
or general understanding of the interaction between products. For supported configurations, BMC Customer
Support will work with customers on an issue involving the configuration until either the issue is resolved or a
defect / enhancement is logged.

Configurations not listed may still operate properly with AR System and thus customers may choose to run AR
System in a configuration not listed as supported. Such configurations would be considered as “unconfirmed”.
BMC Remedy will accept issues reported in unconfirmed configurations but we reserve the right to request
customer assistance in problem determination, including recreating the problem on a supported configuration.
Reported defects either found to be unique to an unconfirmed configuration or not reproducible within a supported
environment will be addressed at the discretion of BMC Remedy. Defects requiring time and resources beyond
commercially reasonable effort may not be addressed. If a configuration is found to be incompatible with AR
System or ITSM applications, support for that configuration will be specifically documented as not supported (or
unsupported – c.f. Known Issues below).

The Known Issues section documents any known additional requirements or incompatibilities between BMC
products and products from other vendors. This list represents only those situations that BMC has encountered or
researched and may not represent an exhaustive list.

The Potential Issues section documents issues of supportability or incompatibility between BMC products and
products from other vendors that are for informational purposes only. Final word on these statements would need
to be stated in documentation from the other vendor.

In all tables, Italics indicate an addition since AR System 7.1.00.

Vendor Backwards Compatibility and AR System 7.5.00


It is expected that a vendor will retain full backwards compatibility with existing major or minor versions of a
product when releasing newer versions of their products. This includes major, minor and maintenance releases as
well as service packs, patches, updates or other similar level of changes. Unless otherwise stipulated by written
communication from BMC Software, BMC Remedy AR System supports the listed version of vendor products or
higher with regard to supported server operating systems, desktop operating systems, databases, web or application
servers, servlet engines or browsers. However, this support is limited by documented compatibility restrictions
from the vendors themselves.

For example, if Oracle database version 10g were listed, AR System would support Oracle database version
10g, 11g and future higher versions of Oracle database.

In the event that a vendor does not provide backwards compatibility, BMC reserves the right to rescind support for
a specified version of a vendor’s product and document such incompatibilities once confirmed. BMC may, at
BMC’s discretion, attempt to address a discovered incompatibility by modifying the current version of AR System.
However, if major architectural changes in a vendor product require significant BMC development to achieve
tolerance, support for the vendor product may be deferred to a later version of AR System.
AR System Server Supported Hardware platforms and Operating Systems
Remedy Email Engine, Remedy Approval Server, Remedy Distributed Server Option (DSO) and Remedy
Encryption share the same requirements as the Server.

The following Operating Systems and hardware platforms are supported. AR System supports the listed
version of vendor products or higher.

Platform Minimum Operating System version


Windows 2003 (32 or x64)
32 or 64 bit x86 PC Compatible
[Server, Advanced Server, Datacenter, Enterprise, Standard]
Sun SPARC Solaris 9
IBM pSeries and Power5 or higher IBM AIX 5L 5.3
PA-RISC HP-UX 11iv2
HP Integrity / Itanium HP-UX 11iv2
64 bit PC Compatible Red Hat Enterprise Linux 4 (x64 only) [Server Editions]
64 bit PC Compatible Novell SuSE Linux 9 (x64 only) [Enterprise Server]

AR System Server Supported Databases


The following databases are supported on all operating systems and platforms supported by BMC as defined in the
“AR System Server Supported Hardware platforms and Operating Systems” section above. AR System
supports the listed version of vendor products or higher.

Minimum Database Version


Oracle 10g [Standard, Std One, Enterprise + RAC]
IBM DB2 9.1 [Enterprise, Workgroup, Workgroup Unlimited]

The following additional databases are supported.

Minimum Database Version Minimum Operating System version


Microsoft SQL Server 2005 (32 or 64-bit) Windows 2003 (32 or x64)
[Enterprise, Standard] [Server, Advanced Server, Datacenter, Enterprise, Standard]

Sybase ASE 12.5.3 Solaris 9, IBM AIX 5L 5.3, HP-UX 11iv2

Informix Dynamic Server 10 Solaris 9, IBM AIX 5L 5.3, HP-UX 11iv2

For information on support of virtual environments, refer to the (Statement of Direction) BMC Atrium CMDB and
BMC Remedy IT Service Management Virtual Environment Support found in the Documentation section for AR
System on http://www.bmc.com/support.
The following database client versions are supported and required to operate properly with supported
databases. Database clients must match these versions – lower or higher versions are not supported.

Platform Database Client version


Oracle : 32-bit Oracle 10gR2
Windows (32-bit or 64-bit)
IBM DB2 : 32-bit DB2 9.1
Oracle : 64-bit Oracle 10gR2
Sybase : 64-bit Sybase 12.5.3 or 12.5.4
UNIX
IBM DB2 : 64-bit DB2 9.1
Informix : 64-bit IDS 9.2
Oracle : 64-bit Oracle 10gR2
Linux
IBM DB2 : 64-bit DB2 9.1

Known Issues for AR System Server Supported Configurations


1. On Windows, AR System is compiled on 32-bit platforms with compatible 32-bit database connectivity
libraries. Consult your operating system and database vendors for information about compatibility support
for 32-bit clients on 64-bit operating systems and how those 32-bit clients communicate to a local or remote
64-bit database.
2. In general, BMC recommends running on the latest Service Pack, Maintenance Level or other such update
to listed operating systems.
3. Trusted extensions for Solaris are supported. Please see Solaris 10 FAQs for more information
4. AIX 5.3 must be at ML 6 – SP5 (5300-06-05-0806) or greater with xlC RTE (C Run Time Library) 9.0.0.4
or later. AIX 6.1 must be at TL 2 – SP1 or greater
5. Oracle 10g installed on a 64-bit Windows operating system requires Oracle patch 5059261 or later

Known Incompatibilities for AR System Server


1. A database is required for AR System. Flat files are not supported.
2. Solaris running on x86 or x64 processors is not supported.
3. Windows or Linux running on Itanium processors is not supported.

Java Support
AR System (Server, Mid-Tier, and Developer Studio) 7.5.00 supports the listed version or higher.
Supported Vendors are:

Operating System Vendor Minimum recommended version


Windows, Solaris, Linux (Red Hat and SuSE) Sun Microsystems JDK 1.5.0_12
HP-UX HP HP JDK 1.5 build 1.5.0.05
AIX IBM JDK 1.5 SR2

Note: Sun Microsystems refers to Java 1.5 as "5.0" and 1.6 as “6.0”. See Java SE Naming and Versions for more details.

Known Incompatibilities for Java


1. All AR System Java-based components are supported for use only within a 32-bit Java Virtual Machine.
AR System Java-based components may not execute properly within a 64-bit JVM and use of a 64-bit JVM
is considered to be unsupported.
AR System Mid-Tier Supported Configurations
The following Web / Application Servers and Servlet Engines are supported all operating systems and platforms
supported by BMC as defined in the “AR System Server Supported Hardware platforms and Operating Systems”
section above. AR System supports the listed version of vendor products or higher.
Minimum Web / Application Minimum Servlet Engine versions
Server versions
Apache 2.0.x ServletExec 5.0
Tomcat 5.5.28 Tomcat 5.5.28
JBoss 4.02+ JBoss (Embedded) 4.02+
BEA WebLogic 9.2 BEA WebLogic Servlet Engine 9.2
IBM WebSphere 6.1 IBM WebSphere Servlet Engine 6.1
Oracle AS 10gR3 Oracle AS Servlet Engine 10gR3

The following additional Web / Application Servers are supported.

Minimum Web / Application Server version Minimum Operating System version


Microsoft IIS 6.0 Windows 2003 (32 and x64)

Known Issues for AR System Mid-Tier Supported Configurations


1. Crystal or BO Enterprise (not included – see below for supported versions/editions) is required for web-
based reporting using Crystal reports.
2. The following minimum standards are required to use the Mid-Tier
o Servlet API Version 2.3+
o JSP API Version 1.2+
o SOAP Version 1.1 or 1.2
o HTML Version 4.0+
o Javascript Version 1.3+
3. HTTP Version 1.1 required
4. The JRockit Java Virtual Machine is supported when installed with the BEA WebLogic application server,
but only for use with WebLogic.

Known Incompatibilities for AR System Mid-Tier


1. Unless otherwise noted, native 64-bit versions of Application Servers, Web Servers or Servlet Engines
have not been tested and are therefore unsupported.
2. Oracle AS 10gR2 and lower does not appear to work properly with Java 5.0 and is thus unsupported.

Potential Incompatibilities for AR System Mid-Tier


1. The following combinations may work properly, but are classified by BMC as “unconfirmed”.
a. ServletExec 5.0 may not be supported on Apache 2.2.
b. New Atlanta has ceased support for ISAPI with IIS 6.0 or higher. Please refer to FAQ #364 on the
New Atlanta support site for more information.
c. Oracle Corporation has stated that it does not support Java 5.0 with Oracle AS 10gR3.
AR System Client Supported Configurations
AR System supports the listed version of vendor products or higher.

Minimum Operating System Version AR System Clients


Windows XP (32 bit only) – includes support for Vista [Enterprise, Business, Ultimate] AR System User Tool
(32-bit only) & Windows 7 [Professional, Enterprise, Ultimate] (32-bit only) AR System Developer Studio
Windows 2003 (32 or x64) AR System Developer Studio

Known Issues for AR System Client Supported Configurations


1. AR System clients are compiled as a 32-bit executable. 64-bit execution depends on operating system
compatibility requirements. Consult your operating system and database vendors for information about
compatibility support for 32-bit clients on 64-bit operating systems.
2. The Remedy User Tool installation includes optional Crystal Reports XI reader libraries.
a. BMC does not guarantee backwards compatibility of Crystal based reports that are not compatible
with Crystal Reports XI viewer. Please refer to http://www.crystaldecisions.com for information
regarding backwards compatibility with previous Crystal releases.
3. A browser required to correctly view Flashboards, View Fields and Application List field in the Home Page

Browser Supported Configurations


The following browsers are supported on all operating systems and platforms supported by BMC as defined in the
“AR System Server Supported Hardware platforms and Operating Systems” and “AR System Client Supported
Configurations” sections above. AR System supports the listed version of vendor products or higher.

Minimum Browser version


Firefox 2.0

The following additional browsers are supported.

Minimum Browser version Minimum Operating System version


Windows XP (32 bit only) – includes support for Vista [Enterprise, Business, Ultimate]
Internet Explorer 7
(32 or x64) & Windows 7 [Professional, Enterprise, Ultimate] (32 or x64)
Internet Explorer 6 Windows 2003 (32 or x64), XP (32 bit only)
Safari 3.0 Macintosh OS X 10.4

Known Issues for AR System Browser Supported Configurations


1. For optimal browser colors in AR System forms, set the color depth in the client system to at least 24 bits.
2. HTTP Version 1.1 required
3. To properly view Flashboards, Adobe Flash Player 9 or higher is required. On Solaris system running
Firefox, Adobe Flash Player 10 or higher is required.
Other Product Compatibility Supported Configurations

Remedy Component Products Comments


AR Server SNMP Agent BMC Patrol, Patrol Express SNMP v2
AR Server SNMP Agent BMC Patrol Enterprise Manager AR System API
Remedy Email Engine (Windows) Microsoft Exchange 2000, 2003 SP1, 2007 (64-bit) Email/MAPI, IMAP, POP3, SMTP
AR ODBC (Windows) Microsoft 2000, 2003 (Excel, Access)
AR ODBC (Windows) Crystal Reports 2008, XI [Professional, Advanced, Design and run reports through the
Developer] AR ODBC interface
Remedy User Tool Crystal Reports XI reader libraries
Remedy Mid-Tier (Windows) Business Objects Enterprise [Premium] XI R1, R2
Remedy Mid-Tier (Windows) Crystal Reports Server XI, 2008
Remedy User Tool Citrix Metaframe XP 1.2 (Unix) and 3.0, 4.0 & 4.5
(Windows)
Remedy User Tool Microsoft Windows Terminal Server 2003

Known Issues for Other Product Compatibility Supported Configurations


1. Business Objects XI and Crystal Report Server XI / 2008 are only supported on Windows.

Known Incompatibilities for Other Product Compatibility Supported Configurations


1. Due to backwards compatibility issues between BOXI 3.x and BOXI R2, BOXI 3.x will not function
properly with AR System and is therefore not supported.
2. The SAP Business Objects Enterprise Professional server supplied with BMC Analytics for BSM
cannot be used with AR System. The Premium edition of BOXI must be used.

Full Text Search Supported Configurations

Operating Systems
Windows 2003, 2008 (32 or x64),
HP-UX 11iv2, 11iv3
Solaris 9, 10
IBM AIX 5L 5.3, 6.1
Red Hat Enterprise Linux 4, 5 (x64 only)
Novell SuSE Linux 9, 10 (x64 only)

Known Issues for Full Text Search Supported Configurations


1. Full Text Search requires a 32-bit database client to be present to operate fully. Please see the BMC
Remedy AR System 7.5.00 Release Notes known issue section for more information.
Screen Reader Supported Configurations
The following screen reader is supported to make AR System accessible to people with disabilities:

Product Version Browser


Freedom Scientific JAWS® for Windows 7.0.1 Internet Explorer 6.0

Language Offerings
Localization (L10N): AR System end user interfaces are localized into

o English o Italian o Russian


o French o Spanish o Korean
o German o Japanese
o Brazilian Portuguese o Simplified Chinese

Internationalization (I18N): AR System supports the following character encodings:

o MS 1252/ISO-8859-1 and -15 o MS 932/EUC-JP o MS 874/TIS-620 (Win only)


o MS 1250/ISO-8859-2 o BIG5 o Unicode UTF-8/UTF-16 (Java)
o MS 1257/ISO-8859-13 o MS 936/GB2312
o MS 1251/ISO-8859-5 o MS 949/KSC-5601-1987

This represents support for the following language sets


o Latin-1: English, Danish, Dutch, Finnish, French, German, Icelandic, Italian, Norwegian, Portuguese, Spanish
and Swedish
o Latin-2: English, Albanian, Croatian, Czech, Hungarian, Polish, Romanian, Slovak, Slovenian
o Latin-4: English, Estonian, Greenlandic, Lappish, Latvian, Lithuanian
o Japanese
o Traditional Chinese
o Simplified Chinese
o Korean
o Cyrillic: Russian
o Standard Thai (Windows Only)

Known Issues for Language Offerings

1. Brazilian Portuguese requires AR System 7.5.00 Patch 003.


Remedy Applications and Products

Client / Add-On / Application Supported on Supported on Supported on


Server 7.0.01? Server 7.1.00? Server 7.5.00?
AR System Administrator 7.0.01 Yes Yes [7.0.01 features] Yes [7.0.01 features]
AR System Administrator 7.1.00 Yes [7.0.01 features] Yes Yes [7.1.00 features]
AR System Developer Studio 7.5.00 Yes [7.0.01 features] Yes [7.1.00 features] Yes
Remedy User 7.0.01 Yes Yes [7.0.01 features] Yes [7.0.01 features]
Remedy User 7.1.00 Yes [7.0.01 features] Yes Yes [7.1.00 features]
Remedy User 7.5.00 Yes [7.0.01 features] Yes [7.1.00 features] Yes
AR System Mid Tier 7.0.01 Yes Yes [7.0.01 features] Yes [7.0.01 features]
AR System Mid Tier 7.1.00 Yes [7.0.01 features] Yes Yes [7.1.00 features]
AR System Mid Tier 7.5.00 Yes [7.0.01 features] Yes [7.1.00 features] Yes
Remedy Email Engine 7.0.01 Yes No No
Remedy Email Engine 7.1.00 No Yes No
Remedy Email Engine 7.5.00 No No Yes
Remedy Approval Server 7.0.01 Yes Yes [7.0.01 features] Yes [7.0.01 features]
Remedy Approval Server 7.1.00 Yes [7.0.01 features] Yes Yes [7.1.00 features]
Remedy Approval Server 7.5.00 Yes [7.0.01 features] Yes [7.1.00 features] Yes
Remedy Assignment Engine 7.0.01 Yes Yes [7.0.01 features] Yes [7.0.01 features]
Remedy Assignment Engine 7.1.00 Yes [7.0.01 features] Yes Yes [7.1.00 features]
Remedy Assignment Engine 7.5.00 Yes [7.0.01 features] Yes [7.1.00 features] Yes
Distributed Server Option 7.0.01 Yes Yes [7.0.01 features] Yes [7.0.01 features]
Distributed Server Option 7.1.00 Yes [7.0.01 features] Yes Yes [7.1.00 features]
Distributed Server Option 7.5.00 Yes [7.0.01 features] Yes [7.1.00 features] Yes
Flashboards 7.0.01 Yes No No
Flashboards 7.1.00 No Yes No
Flashboards 7.5.00 No No Yes
AR System Encryption 7.0.01 Yes Yes Yes [7.0.01 features]
AR System Encryption 7.1.00 Yes Yes Yes [7.1.00 features]
Remedy Encryption 7.5.00 Yes [7.0.01 features] Yes [7.1.00 features] Yes
AR System Migrator 7.0.x Yes No No
AR System Migrator 7.1.00 Yes [7.0.01 features] Yes No
AR System Migrator 7.5.00 Yes [7.0.01 features] Yes [7.1.00 features] Yes
Remedy Developer Plus 6.0 / 6.3 Yes Yes No
Remedy Full Text Search 7.0.00 Yes No No
Remedy Full Text Search 7.1.00 No Yes No
Remedy Full Text Search 7.5.00 No No Yes
Remedy Link for Tivoli v6.3 Yes Yes Yes
Remedy Link for Oracle / SQL Server 5.1.00 Yes Yes No
Remedy Link for Oracle / SQL Server 7.0.00 Yes Yes Yes
Remedy Link for MS Project 7.0 Yes Yes Yes
Client / Add-On / Application Supported on Supported on Supported on
Server 7.0.01? Server 7.1.00? Server 7.5.00?
Remedy Link for MS Project 7.1 Yes Yes Yes
Remedy ITSP 4.0 Yes Yes No
Remedy Help Desk 5.6 Yes Yes Yes
Remedy Help Desk 6.0 Yes Yes No
Remedy Service Desk 7.0.x Yes Yes Yes
Remedy Service Desk 7.5 No No Yes
Remedy Asset Management 5.6 Yes Yes Yes
Remedy Asset Management 6.0 Yes Yes No
Remedy Asset Management 7.0.x Yes Yes Yes
Remedy Asset Management 7.5 No No Yes
Remedy Change Management 5.6 Yes Yes Yes
Remedy Change Management 6.0 Yes Yes No
Remedy Change Management 7.0.x Yes Yes Yes
Remedy Change Management 7.5 No No Yes
Service Level Agreements 5.6 Yes Yes No
Service Level Agreements 6.0 Yes Yes No
Service Level Management 7.0.x Yes Yes Yes
Service Level Management 7.1.00 Yes Yes Yes
Service Level Management 7.5 No No Yes
Remedy Customer Support 5.6 Yes Yes Yes
Remedy Quality Management 5.6 Yes Yes Yes
Service Request Management 2.0 Yes Yes Yes
Service Request Management 2.1.0 Yes Yes Yes
Service Request Management 2.2.0 Yes Yes Yes
Atrium CMDB 1.1 Yes Yes No
Atrium CMDB 2.0.1 Yes Yes Yes (Windows only)
Atrium CMDB 2.1 No Yes Yes (Windows only)
Atrium Core 7.5.00 No No Yes
Enterprise Integration Engine 7.0.00 Yes Yes Yes
Atrium Integration Engine 7.1.00 Yes Yes Yes
Atrium Integration Engine 7.5.00 Yes Yes Yes

Known Issues for Remedy Applications and Products

1. It is strongly recommended that all users on a single AR System Server use the same Remedy
Administrator or Developer Studio version.
2. AR System servers co-located on the same machine must be the same version.
3. In AR System 7.5.00, unlimited flashboards no longer require an additional license add-on
4. If running CMDB 2.1, Patch 003 is required for use with AR System 7.5.00 (Windows only)
5. If running SRM 2.2, Patch 003 is required for use with AR System 7.5.00.
Comparison of support between AR System version 7.1.00 and 7.5.00
Support removed is highlighted in red. Support added is highlighted in bold.

7.1.00 7.5.00
Operating Systems
Windows 2000, 2003 (32 or x64) Windows 2003, or higher (32 or x64)
HP-UX 11iv2, 11iv3 HP-UX 11iv2 or higher
Solaris 9, 10 Solaris 9 or higher
IBM AIX 5L 5.2, 5.3 IBM AIX 5L 5.3 or higher
Red Hat Enterprise Linux 4 (32 or x64), 5 (32 or x64) Red Hat Enterprise Linux 4 or higher (x64)
Novell SuSE Linux 9, 10 (32 or x64) Novell SuSE Linux 9 or higher (x64)
Windows Vista, XP (client only) Windows Vista, XP (client only)
Macintosh 10.1 – 10.3, 10.4, 10.5 (browser only) Macintosh 10.4 or higher (browser only)
Databases
Microsoft SQL Server 2000, 2005 (32 or 64-bit) Microsoft SQL Server 2005 or higher (32 or 64-bit)
Oracle 9i, 10g Oracle 10g or higher
IBM DB2 8.2.2, 9.1 IBM DB2 9.1 or higher
Sybase ASE 12.5.3, 15 Sybase ASE 12.5.3 or higher
Informix Dynamic Server 10 Informix Dynamic Server 10 or higher
Web Servers
Apache 2.0.x, 2.2.x Apache 2.0.x or higher
Tomcat 5.0.x, 5.5.x Tomcat 5.5.28 or higher
JBoss 3.2.4+, 4.0.2+ JBoss 4.0.2+ or higher
BEA WebLogic 9.1, 9.2 BEA WebLogic 9.2 or higher
Microsoft IIS 6.0 Microsoft IIS 6.0 or higher
IBM WebSphere 6.1 IBM WebSphere 6.1 or higher
Oracle AS 10gR3 Oracle AS 10gR3 or higher
Sun Java System Web Server 6.1, 7.0
HP-UX Web Server Suite 2.1
Servlet Engines
ServletExec 5.0 ServletExec 5.0 or higher
Browsers
Internet Explorer 6 or higher Internet Explorer 6 or higher
Firefox 2.0 or higher Firefox 2.0 or higher
Mozilla 1.7.3 or higher
Safari 3.0 or higher Safari 3.0 or higher

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