TECNOLOGIA EN GESTION LOGISTICA (2104745)

ACTIVIDAD DE APRENDIZAJE 4
EVIDENCIA 2: “BUSINESS MEETING WORKSHOP”

LUIS ARTURO MARTINEZ FIGUEROA

SERVICIO NACIONAL DE APRENDIZAJE (SENA)

GESTION LOGISTICA (2104745)
COLOMBIA
2020
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Evidencia 2: “Business meeting workshop”

A nivel laboral, el manejo de un segundo idioma, en especial del inglés, es

indispensable; no solo permite gestionar diferentes procesos técnicos de manera
eficiente, sino que genera nuevas oportunidades comerciales que permiten el
crecimiento de cualquier compañía.

Teniendo en cuenta lo anterior, para el desarrollo de esta evidencia se aclaran los dos
momentos:

Primer momento: producción escrita individual:

1. Estudie a detalle el material de formación y material complementario brindado

para la transversal de inglés en esta actividad.

2. Lea y desarrolle completamente el taller: "Business meeting workshop", usando

la herramienta ofimática de su preferencia.

3. Adjunte y envíe el taller a su instructor en formato doc o pdf mediante el enlace

dispuesto en la plataforma de aprendizaje.

Segundo momento: producción oral grupal

1. El instructor programará la sesión virtual y definirá los equipos de trabajo, el

aprendiz deberá revisar constantemente los anuncios en la página principal del
programa de formación y los demás medios de comunicación usados con el
instructor para conocer la fecha y la hora.

2. Únase puntualmente a la sesión en línea programada por el instructor.

3. Juntos revisen el taller: "Business meeting workshop" de cada uno de los

integrantes del grupo (taller enviado previamente en el primer momento).

4. Seleccionen el greeting más apropiado para el diálogo: "Business meeting

dialogue".

5. Distribuyan los personajes entre los integrantes del grupo.

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6. Practiquen el diálogo y realicen los ajusten necesarios. Tengan en cuenta los tips
de pronunciación que se trabajan en el material complementario.
7. El instructor se integrará a la sesión en línea y cuando el grupo esté listo,
escuchará la interpretación de los diálogos del equipo de trabajo.

8. Interprete el diálogo del personaje que le correspondió.

DESARROLLO

Business meeting workshop

In a working setting, to be able to speak in a second language, English in

particular, is a must. It allows managing technical processes and opens up new
businees opportunities. This is the reason why , this time, the training and
complementary material focuses on meetings; and it gives, not only some
important meeting expressions, but some meaningful tips on pronuniciation.

Now, it´s time for you to evidence your learning throughout this workshop.

1. Read the following verbs. Then, write its past form:

BEGIN BEGAN JOIN JOINED

CLOSE CLOSED MOVE MOVED
COMPLETE COMPLETED PRESENT PRESENTED
COVER COVERED RECEIVE RECEIVED
DELIVER DELIVERED STATE STATED
DEVELOP DEVELOPED VALUE VALUED
DISCUSS DISCUSSED IS WAS
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2. The following dialogue. Then, fill in the gaps using the verbs on the
previous activity.

BUSINESS MEETING DIALOGUE

Taken and adapted from: thoughtco.com

1. INTRODUCTIONS

Begin the meeting with introductions with special attention paid to

newcomers.

Meeting Chairman: If we are all here, let's get started. First of all, I'd like you to please
join me in welcoming Jack Peterson, our Southwest Area Sales Vice President.

Jack Peterson: Thank you for having me, I'm looking forward to today's meeting.

Meeting Chairman: I'd also like to introduce Margaret Simmons who recently
our team.

2. REVIEWING PAST BUSINESS

It's a good idea to review past business shortly before moving on to

the main topic of discussion.

Meeting Chairman: We're here today to discuss ways of improving sales in rural market
areas. First, let's go over the report from the last meeting which was DISCUSSED
on June 24th. Right, Tom, over to you.

Alex Young: Thank you Mark. Let me just summarize the main points of the last

meeting. We BEGAN the meeting by approving the changes in our sales reporting

system PRESENTED on May 30th. After briefly revising the changes that will take place,

we on MOVED to a brainstorming session concerning after customer support

improvements.
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You'll find a copy of the main ideas STATED and VALUED in these sessions in the
photocopies in front of you. The meeting WAS declared COMPLETED at 11:30

3. BEGINNING THE MEETING

Make sure that everyone has an agenda of the meeting and stick to it. Refer to the
agenda from time to time during the meeting to keep the discussion on track.

Meeting Chairman: Thank you Tom. So, if there is nothing else we need to discuss,
let's move on to today's agenda. Have you all RECEVED a copy of today's agenda? If
you don't mind, I'd like to skip item 1 and move on to item 2: Sales improvement in rural
market areas. Jack has kindly agreed to give us a report on this matter. Jack?

4. DISCUSSING ITEMS

Discuss items on the agenda making sure to paraphrase and clarify as you
move through the meeting.

Chris Morgan: Before I begin the report, I'd like to get some ideas from you all. How do
you feel about rural sales in your sales districts? I suggest we go round the table first to
get all of your input.

Alex Young: In my opinion, we have been focusing too much on urban customers and
their needs. The way I see things, we need to return to our rural base by developing an
advertising campaign to focus on their particular needs.

Anne Stevenson: I'm afraid I can't agree with you. I think rural customers want to feel
as important as our customers living in cities. I suggest we give our rural sales teams
more help with advanced customer information reporting.

Alex Young: Excuse me, I didn't catch that. Could you repeat that, please?

Anne Stevenson: I just stated that we need to give our rural sales teams better
customer information reporting.

Chris Morgan: I don't quite follow you. What exactly do you mean?

Anne Stevenson: Well, we provide our city sales staff with database information on all
of our larger clients. We should be providing the same sort of knowledge on our rural
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customers to our sales staff there.

Chris Morgan: Would you like to add anything, Tom?

Alex Young: I must admit I never thought about rural sales that way before.

Chris Morgan: Well, let me begin with this Power Point presentation (Chrispresents his
report). As you can see, we are developing new methods to reach out to our rural
customers.

Anne Stevenson: I suggest we break up into groups and discuss the ideas we've seen
COVERED.

5. FINISHING THE MEETING

Close the meeting by summarizing what's been discussed and scheduling the next
meeting.

Meeting Chairman: Unfortunately, we're running short of time. We'll have to leave that
to another time.

Jack Peterson: Before we close, let me just summarize the main points:

 Rural customers need special help to feel more VALUED

 Our sales teams need more accurate information on our customers.

 A survey will be DELIVERED to collect data on spending habits in these areas.

 The results of this survey will PRESENTED be to our sales teaMs.

 Meeting Chairman: Thank you very much Jack. Right, it looks as though we've
DEVELOPED the main items Is there any other business?

 Alex Young: Can we fix the next meeting, please?

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 Meeting Chairman: Good idea Donald. How does Friday in two

weeks time sound to everyone? Let's meet at the same time, 9
o'clock. Is that OK for everyone? Excellent. I'd like to thank Chris
for coming to our meeting today. The meeting is CLOSED

3. The previous dialogue doesn't include greetings at the beginning. Read

the dialogue againg and write the most appropriate greeting to start the
meeting.

Business chairman: Good morning to all. Thank you for being on time here at our
monthly sales and business meeting. Are we all present?