P21 WWUG Connect 2020 8/25/2020

CLOUD! NO WAY,
ALL IN, OR KIND OF?
(Part 1 & 2)
Presented by: David Klee

Prophet 21 World Wide User

Group Officers
President
Sam Snow Vice President of Operations
T. J. Snow Company, Inc. Ted Hoffman
Utility Supply and Construction
Vice President of Finance
Tim Edmunds
TSI Solutions Vice President of Member Relations
Eric Lunsford
Vice President of Marketing and Education Pye-Barker Engineered Solutions
Mike Chadwick
T. J. Snow Company, Inc.

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DISCLAIMER
• This conference is an attempt by P21WWUG members to assist each other
by demonstrating ways that we utilize the Prophet21 system and other related
products.
• The P21WWUG and the individuals conducting the classes and round tables
take no responsibility for potential issues that arise as a result of taking the
advice given during the conference.
• The P21WWUG does not recommend using any SQL statements to update
your database without having those statements first reviewed by Epicor or
other experienced SQL professionals. Test any code in your Play Database!
• Using SQL statements to update your database may result in corrupting your
database. Test any code in your Play Database!

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David Klee
Founder, Heraflux Technologies
dklee@heraflux.com
kleegeek
davidaklee
hfxte.ch/youtube

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1. Introduction/Bio
2. Questions You Should Ask
Agenda 3. Cloud Demo
4. Q&A

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 David Klee
 Founder & Chief Architect
Heraflux Technologies
 SQL Server & Infrastructure Consultant
 Performance
 High Availability / Disaster Recovery
 Cloud / Virtualization / Enterprise Architecture

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what is the

Cloud

 Someone else’s datacenter

 Virtualization
 … and REALLY good automation
 Self-service model
 Provision what you need
 Financial model changes
 CAPEX (up-front purchases)
 OPEX (monthly pay-for-what-you-use)

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Cloud Datacenters

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Questions to Ask

 10 important questions
 Will define your cloud experience
 Will also define IF you go to the cloud
 And if so, how far will you go?
 Answer before you start on your cloud journey

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why are you

CONSIDERING
moving to the
cloud

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Why move to the cloud?

 Did the CEO read about it in a trade mag (SkyMall)?

 What is the cloud?
 Public cloud vs. cloud services vs. good automation
 What competitive advantage?

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Major Cloud Players

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Cloud Migration Myths

 It’s all or nothing

 It’s cheaper
 It’s “better”
 No maintenance required
 It’s easy
 Makes things faster
 Guaranteed available
 Everyone’s doing it

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Solid reasons to move to the cloud

 Flexibility
 Security / data protection / compliance
 Application and data modernization
 Speed of performing IT operations
 More scalable
 Automation
 Efficiency in staff time to manage key systems
 You’re not in the datacenter business
 Financial model shift – CAPEX to OPEX

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how do you
WANT
to use the
cloud
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Use Cases

 Not always “all-in”

 Archival storage for backups
 Disaster recovery
 Second datacenter for burst scalability
 Specific services
 Data lakes
 Scalable reporting / analytics
 DevOps
 All in!
 Hybrid automation

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Speed TO Cloud

 Network throughput TO/FROM cloud entry point

 If your demand exceeds available bandwidth…
 Factor network latency
 Time to get to cloud & back
 Remote Desktop
 P21 / other web apps
 Database connections
 Can limit what you can do with the cloud

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what cloud
SERVICES
do you need

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Use Cases & Considerations

 On-Premises P21 Standards  Differences

 Virtual machines  Storage account vs. SAN/NAS
 Dependent Services  Bandwidth consumption
 Active Directory  New Services
 Virtual network  Power BI
 Public IP / vNET / WAN  Data Lakes
 Application Gateways (load balancing)  Integration
 Firewalls
 Logging
 Monitoring

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what are your

AVAILABILITY
requirements

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skip the tech

Recovery Point Objective

How much data can we lose?
RPO
Recovery Time Objective
How long can this be down?
RTO
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Service Level Agreements

12:45 PM 1:12 PM 3:55 PM

RPO = 15 min Recovery Goals

RTO = 1 hour

Tranlog backups
every 30 mins RPO
RTO (1h)
on the :15/45 (15m)
of hour SLA SLA
Breach
Breach

Time

Observed Data Loss Recovery Window

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SLAs Vary By Service

(Source: https://azure.microsoft.com/en-us/support/legal/sla/virtual-machines/v1_9/)

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SLAs – Be Careful

Nines Downtime Per Year

95% 18.26 days
99% 3.65 days
99.5% 1.82 days
99.9% 8.77 hours
99.99% 52.56 minutes
99.999% 5.28 minutes
99.9999% 36.53 seconds

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SLAs & Potential Outages

Nines Downtime Per Year

(Up To within SLA)
95% 18.26 days
99% 3.65 days
99.5% 1.82 days

99.9% 8.77 hours

99.99% 52.56 minutes

99.999% 5.28 minutes

99.9999% 36.53 seconds

(Source: https://azure.microsoft.com/en-us/support/legal/sla/virtual-machines/v1_9/)

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Pick HA / Tier of Service

 SLAs listed at cloud service provider

 “Business critical” have improved SLAs

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Availability

 If availability requirements > platform options

 Re-review platform selection choice
 Complement platform HA with your own
 Ex: SQL Server Availability Group inside Cloud IaaS
 Otherwise… reduce your expectations?

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what are your

SECURITY
requirements

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Cloud Data Security

 What sort of data do you have?

 Any compliance required?
 PCI / HIPAA / SOX / etc.
 Who needs access to it?
 Your practices on-premises…
 Can you RTFM?
 Read the FUNNY Manual

(Source: https://www.theregister.com/2020/08/03/leaky_s3_buckets/)

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Perspectives and Steps

 On-premises
 Most things exposed to all other
 Cloud
 Locked down by default
 Have to open holes in firewalls
 Should have documented
 Specific server access requirements
 Ports too
 What talks to what?

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how much
PERFORMANCE
do you
NEED
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What Are Your Servers Consuming?

 Do you have a good baseline?

 Third-Party Utilities
 Perfmon Setup Guide
 hfxte.ch/perfmon
 Perfmon BLG to SQL Importer
 github.com/heraflux/BLGtoSQL
 Server / Service / VM “Right-Sizing”

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Resource Allocations

Virtual Machines (IaaS) DBaaS / PaaS

 You select series (CPU /  vCore model

RAM)  RAM is
automatic
 Attach managed disks  Configure
storage
space needed

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Hyperthreading

 NOT real CPUs

 Factor 20%-30% core efficiency, not 100% as if it were real core

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Virtual Disk IOPs Cap

 Virtual disks have demand caps

 Based on IO/s per second (IOPs)
 Performance is throttled
 Storage latency spikes
if caps reached

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(Source: https://docs.microsoft.com/en-us/azure/virtual-machines/disks-types)

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VM IOPs Cap

 Total IOPs capped at VM

by VM scale
 Storage latency spikes
if caps reached

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Temporary Storage

 Transient storage
 Is locally attached for speed
 Contents can disappear
 Useful for:
 Staging location for imports
 Windows Page File (P21 RDS/Web)
 SQL Server TempDB

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how are you

MIGRATING
your data

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Migration Phases

 Discover and catalog workloads

 Assess the groups of dependent systems
 Identify the destination service / platform
 Migration

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Migration: Discover

 Identify everything in your environment

 Virtual network
 Subnets, routing, firewalls, DNS, AD
 Storage (standard vs. premium)
 Compute
 Security & permissions

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Migration: Assess

 Review to make sure workloads are suitable for migration

 Microsoft VM Readiness Assessment tool
 Microsoft Assessment & Planning (MAP) toolkit
 VM resource consumption “right-sized” allocations
 High availability / resilience requirements
 Maintenance
 Skill level / readiness to manage this environment

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Migration: Target

 Determine target for each system/service

 Determine cloud provider
 Determine target
 Virtual machine (IaaS)
 Service like O365 for email
 Review dependencies
 Review prerequisites
 Do any physical servers need to be virtualized ahead of migration?
 Should you “modernize” a system at this time?
 Evaluate costs

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Migration: Concerns

 Understand order of operations

 Test and retest for operational timings
 System integration always a challenge
 Who has access into the systems?
 Proof-of-concept prior to migration
 Operational training for staff
 Migration downtime

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have you validated

your
LICENSING
needs

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Existing Licensing

 How are you currently licensed?

 Does your existing licensing transfer?
 Azure Hybrid benefit
 Migration of servers licensed
on-prem to Azure
 Requires Software Assurance
 Can also transfer between on-prem VM licensing & DBaaS
 DR-specific licensing clauses
 Run the numbers ahead of your migration
 Make sure to “right-size” your destination!

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have you
calculated the
MONTHLY
COST
of your
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Cost Estimation (& Savings)

 Factors for sizing

 Estimated CPU consumption (peak & biz hours)
 Memory need
 Storage speed
 Storage space
 Bandwidth
 DR needs
 Azure Calculator
 azure.microsoft.com/en-us/pricing/calculator/

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what are your

FUTURE
needs
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Think About Tomorrow

 Space consumption
 Business changes
 Upcoming projects / initiatives
 Scalability limits in your design
 Known system limitations / flaws
 Vendor / platform lock-in

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Is Cloud Right For You?

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Deployment Topics

 Pick your cloud provider

 Understand “right-sized” needs
 Weigh cost estimates for on-prem refresh vs. cloud services
 Make a comparison grid
 DEMO XLSX

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Azure Demo

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Put It All Together

 Cloud is a great tool in your toolbox

 It is not the ONLY tool
 Migrate services for real reasons
 Chose your path wisely
 Understand your cost model
 Plan for the future

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Q&A

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Next Step!
Free SQL Server on VMware or Hyper-V
for Epicor P21 Build Reference Guide
Setup, performance, maintenance, and efficiency tips and tricks

Available from Heraflux at

https://www.heraflux.com/sqlvmguide/

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David Klee
Founder, Heraflux Technologies
dklee@heraflux.com
kleegeek
davidaklee
hfxte.ch/youtube

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