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Hindustan Unilever Limited (HUL) is India’s largest fast moving consumer goods company, with leadership in Home & Personal Care Products and Foods & Beverages. HUL's brands, spread across 20 distinct consumer categories, touch the lives of two out of three Indians. They endow the company with a scale of combined volumes of about 4 million tonnes and sales of Rs.13,718 crores. The mission that inspires HUL's over 15,000 employees is to "add vitality to life". With 35 Power Brands, HUL meets everyday needs for nutrition, hygiene, and personal care with brands that help people feel good, look good and get more out of life. It is a mission HUL shares with its parent company, Unilever, which holds 52.10% of the equity. A Fortune 500 transnational, Unilever sells Foods and Home and Personal Care brands in about 100 countries worldwide.
Unilever's mission is to add Vitality to life. We meet everyday needs for nutrition, hygiene, and personal
care with brands that help people feel good, look good and get more out of life.
Our vision is to continue to be an environmentally responsible organisation making continuous improvements in the management of the environmental impact of our operations. We will achieve this through an Integrated Environment Management approach, which focuses on People, Technology and Facilities, supported by Management Commitment as the prime driver.
Unilever's mission is to add Vitality to life. We meet everyday needs for nutrition, hygiene and personal care with brands that help people feel good, look good and get more out of life. Our deep roots in local cultures and markets around the world give us our strong relationship with consumers and are the foundation for our future growth. We will bring our wealth of knowledge and international expertise to the service of local consumers - a truly multi-local multinational.
Vanaspati was launched in 1918 and the famous Dalda brand came to the market in 1937. we believe. began an era of marketing branded Fast Moving Consumer Goods (FMCG). Lux and Vim. embossed with the words "Made in England by Lever Brothers". and the environment on which we have an impact. the communities we touch.Our long-term success requires a total commitment to exceptional standards of performance and productivity. Soon after followed Lifebuoy in 1895 and other famous brands like Pears. our people. creating long-term value for our shareholders. To succeed also requires. This is our road to sustainable. and our business partners Company profile Past Milestones In year 1888. In 1931. . and to a willingness to embrace new ideas and learn continuously. Unilever set up its first Indian subsidiary. With it. profitable growth. to working together effectively. the highest standards of corporate behaviour towards everyone we work with. visitors to the Kolkata harbour noticed crates full of Sunlight soap bars.
The erstwhile Lipton's links with India were forged in 1898.10% equity in the company. India Limited was formed. These three companies merged to form HUL in November 1956. HUL has vigorously responded to the stimulus of economic growth. Brooke Bond & Co. and in 1977 Lipton Tea (India) Limited was incorporated. started in 1991. In 1912. Pond's (India) Limited had been present in India since 1947. Removal of the regulatory . being the first among the foreign subsidiaries to do so. clearly marked an inflexion in HUL's and the Group's growth curve. always in line with Indian opinions and aspirations. Brooke Bond joined the Unilever fold in 1984 through an international acquisition.675 individual shareholders and financial institutions. Unilever acquired Lipton in 1972. The erstwhile Brooke Bond's presence in India dates back to 1900. The rest of the shareholding is distributed among about 360. By 1903. Since the very early years. Unilever now holds 52 .Hindustan Vanaspati Manufacturing Company. HUL offered 10% of its equity to the Indian public. The growth process has been accompanied by judicious diversification. the company had launched Red Label tea in the country. The liberalisation of the Indian economy. followed by Lever Brothers India Limited (1933) and United Traders Limited (1935). It joined the Unilever fold through an international acquisition of Chesebrough Pond's USA in 1986.
to market Lakme's market-leading cosmetics and other appropriate products of both the companies. HUL formed a 50:50 joint venture with the US-based Kimberly Clark Corporation in 1994. Kimberly-Clark Lever Ltd. HUL has also set up a subsidiary in Nepal. The 1990s also witnessed a string of crucial mergers. which markets Huggies Diapers and Kotex Sanitary Pads. Simultaneously. . Unilever Nepal Limited (UNL). The UNL factory manufactures HUL's products like Soaps. Subsequently in 1998. acquisitions and mergers. acquisitions and alliances on the Foods and Beverages front. Detergents and Personal Products both for the domestic market and exports to India. Lakme Unilever Limited. In 1995. effective from April 1. HUL and yet another Tata company. deregulation permitted alliances. Lakme Limited sold its brands to HUL and divested its 50% stake in the joint venture to the company. the erstwhile Tata Oil Mills Company (TOMCO) merged with HUL. without any constraints on production capacity. and its factory represents the largest manufacturing investment in the Himalayan kingdom. Lakme Limited. 1993. In one of the most visible and talked about events of India's corporate history.framework allowed the company to explore every single product and opportunity segment. formed a 50:50 joint venture.
Brooke Bond India and Lipton India merged to form Brooke Bond Lipton India Limited (BBLIL). the government . As a measure of backward integration. in a historic step. The amalgamation was done to ensure for the Group. Finally. were merged with Brooke Bond. The two also had a common management pool and a technology base. two plantation companies of Unilever. In 1995 the Milkfood 100% Icecream marketing and distribution rights too were acquired. Speciality Chemicals and Exports businesses. the erstwhile Brooke Bond acquired Kothari General Foods. benefits from scale economies both in domestic and export markets and enable it to fund investments required for aggressively building new categories. with significant interests in Instant Coffee. Tea Estates and Doom Dooma. Then in July 1993. the company entered into a strategic alliance with the Kwality Icecream Group families.In 1992. In 1993. BBLIL merged with HUL. 1996. 1994 witnessed BBLIL launching the Wall's range of Frozen Desserts. it acquired the Kissan business from the UB Group and the Dollops Icecream business from Cadbury India. The internal restructuring culminated in the merger of Pond's (India) Limited (PIL) with HUL in 1998. The two companies had significant overlaps in Personal Products. with effect from January 1. besides a common distribution system since 1993 for Personal Products. By the end of the year. enabling greater focus and ensuring synergy in the traditional Beverages business. In January 2000.
and personal care with brands that help people feel good. hygiene. The mission that inspires HUL's over 15. touching the lives of two out of three Indians with over 20 distinct categories in Home & Personal Care Products and Foods & Beverages. thereby beginning the divestment of government equity in public sector undertakings (PSU) to private sector partners.decided to award 74 per cent equity in Modern Foods to HUL. HUL's entry into Bread is a strategic extension of the company's wheat business. HUL acquired the Cooked Shrimp and Pasteurised Crabmeat business of the Amalgam Group of Companies. They endow the company with a scale of combined volumes of about 4 million tonnes and sales of nearly Rs. It is a mission HUL shares with its parent company.13718 crores. In 2002. In 2003.000 employees.300 managers. HUL acquired the government's remaining stake in Modern Foods. a leader in value added Marine Products exports Present Stature Hindustan Unilever Limited (HUL) is India's largest Fast Moving Consumer Goods company. . HUL is also one of the country's largest exporters. including over 1. look good and get more out of life. it has been recognised as a Golden Super Star Trading House by the Government of India. is to "add vitality to life." HUL meets everyday needs for nutrition.
many with post-doctoral experience acquired in the US and Europe. and now has facilities in Mumbai and Bangalore. Rin. HURC and the Global Technology Centres in India have over 200 highly qualified scientists and technologists. HUL's distribution network. ice cream and culinary products. care for the destitute and HIV-positive. Sunsilk. HUL is focusing on health & hygiene education. personal products. HUL believes that an organisation's worth is also in the service it renders to the community. which holds 52.675 individual shareholders and financial institutions. Wheel. women empowerment. Pond's.000 redistribution stockists. and water management.3 million retail outlets reaching the entire urban population. covering 6. Fair & Lovely. HUL has traditionally been a company. and .000 suppliers and associates. Surf Excel. Close-up.soaps. comprising about 4. HUL's brands . tea. Lux. Pepsodent. The operations involve over 2. Lakme.Unilever. coffee. branded staples. detergents. Kwality Wall's – are household names across the country and span many categories .like Lifebuoy. KnorrAnnapurna. Kissan.10% of the equity. It is also involved in education and rehabilitation of special or underprivileged children. The rest of the shareholding is distributed among 360. The Hindustan Unilever Research Centre (HURC) was set up in 1958. They are manufactured over 40 factories across India. Brooke Bond. Clinic. which incorporates latest technology in all its operations. and about 250 million rural consumers.
Through Shakti. and creating access to relevant information through the iShakti community portal.000 villages. thereby improving their livelihood and the standard of living in rural communities. and relief & rehabilitation after the Tsunami caused devastation in South India. touching the lives of over 600 million people. In 2001. most recent being the village built by HUL in earthquake affected Gujarat. If Hindustan Unilever straddles the Indian corporate . Shakti also includes health and hygiene education through the Shakti Vani Programme.rural development. HUL is creating micro-enterprise opportunities for rural women. By the end of 2010. The program now covers 15 states in India and has over 45. HUL is also running a rural health programme – Lifebuoy Swasthya Chetana. Shakti aims to have 100. reaching out to 100.000 women entrepreneurs in its fold.000 plus villages and directly reaching to 150 million rural consumers. Shakti.000 Shakti entrepreneurs covering 500. The vision is to make a billion Indians feel safe and secure.6 million people in approximately 43890 villages of 8 states. It has already touched 84. the company embarked on an ambitious programme. HUL has also responded in case of national calamities / adversities and contributes through various welfare measures. The programme endeavours to induce adoption of hygienic practices among rural Indians and aims to bring down the incidence of diarrhoea.
Board of Directors Harish Manwani Chairman Nitin Paranjpe CEO and Managing Director D. Sundaram Vice Chairman and CFO .world. it is because of being single-minded in identifying itself with Indian aspirations and needs in every walk of life.
S. K.Sanjiv Kakkar Director Dhaval Buch Director D. Prahalad Director Professor . Parekh Director C.
Mashelkar Director . Ramadora Director A. Narayan Director R.S. A.
It is the Company's endeavour to continue to achieve highest governance levels. The HUL Code of Business Principles reflects the Company's commitment to these principles. The Company's foundation has therefore been rooted to stringent Corporate Governance principles. It is the Company's endeavour to continue to achieve highest governance levels. we believe that the principles of fairness. Hindustan Unilever Limited believes that for a Company to be successful. we believe that the principles of fairness. As regards the compliance with the requirements of Clause 49 of the Listing Agreement with the Stock Exchanges. The Company's foundation has therefore been rooted to stringent Corporate Governance principles. transparency and accountability are the cornerstones for good governance. it must maintain global standards of Corporate Conduct towards all its stakeholders.CORPORATE GOVERNANCE Hindustan Unilever Limited believes that for a Company to be successful. . transparency and accountability are the cornerstones for good governance. the Company is in full compliance with the norms and disclosures. At Hindustan Unilever. At Hindustan Unilever. The HUL Code of Business Principles reflects the Company's commitment to these principles. it must maintain global standards of Corporate Conduct towards all its stakeholders.
The Audit . knowledge and experience. The total strength of the Board of Directors of the Company is 10 Directors comprising a NonExecutive Chairman. four Executive Directors and five Non-Executive Independent Directors. COMMITTEES OF THE BOARD Audit Committee The Audit Committee of the Company is entrusted with the responsibility to supervise the Company’s internal control and financial reporting process. the Company is in full compliance with the norms and disclosures.As regards the compliance with the requirements of Clause 49 of the Listing Agreement with the Stock Exchanges. BOARD OF DIRECTORS The Board of Directors of the Company represents an optimum mix of professionalism.
Shareholder/Investor Grievances Committee The Committee specifically looks into redressing of investors’ complaints with respect to transfer of shares.Committee also looks into controls and security of the Company’s critical IT applications. non-receipt of declared dividends and ensure expeditious share transfer process. Remuneration and Compensation Committee The Remuneration Committee is vested with all the necessary powers and authority to ensure appropriate disclosure on the remuneration of whole-time Directors and to deal with all the elements of remuneration package of all such Directors within the limits approved by the members of the Company. The Committee also monitors and reviews the performance and service standards of the Registrar and Share Transfer Agents of the Company and . non-receipt of shares. The Compensation Committee administers the stock option plan of the Company.
the Board of Directors have constituted other functional committees such as committee for approving disposal of surplus assets of the Company. .provides continuous guidance to improve the service levels for investors. committee for allotment of shares under ESOP to raise the level of governance as also to meet the specific business needs. Other Functional Committees Apart from the above statutory committees.
10 YEARS RECORD .
Verify compliance with these standards through regular auditing. conserve Energy and explore opportunities for reuse and recycle. introduce and maintain environmental management systems across the company to meet the company standards as well as statutory requirements for environment. (HUL) is committed to meeting the needs of customers and consumers in an environmentally sound manner. jointly with employees. through continuous improvement in environmental performance in all our activities. Accordingly. which are scientifically sustainable and commonly acceptable. Assess environmental impact of all its activities and set annual improvement objectives and targets and review these to ensure that these are being met at the individual unit and corporate levels. Reduce Waste. Management at all levels. is responsible and will be held accountable for company's environmental performance. . Develop. HUL's aims are to: Ensure safety of its products and operations for the environment by using standards of environmental safety.The Environment Policy Hindustan Unilever Ltd.
Involve all employees in the implementation of this Policy and provide appropriate training. look good and get more out of life. Provide for dissemination of information to employees on environmental objectives and performance through suitable communication networks. hygiene and personal care with brands that help people feel good. And by applying consistently high standards. Quality polices Quality is fundamental to our Business Success Unilever’s mission is to meet everyday needs for nutrition. And a key requirement is building in the quality expectations of our consumers into our products. we’re able to do things right first . To win consumers’ confidence and loyalty. increase understanding of environmental issues and disseminate good practice. Work in partnership with external bodies and Government agencies to promote environmental care. we need to consistently deliver branded products of excellent quality. We understand the different needs of our consumers and customers and strive to develop and deliver superior brands to ensure that they’re the preferred choice. Encourage suppliers and co-packers to develop and employ environmentally superior processes and ingredients and co-operate with other members of the supply chain to improve overall environmental performance.
Principles of the Quality Policy • Putting the safety of our products and our consumers first. reduce costs and drive profitability. Our Quality Policy describes the principles that everyone in Unilever follows. manufacture and supply products that are safe. is a passion reflected in our brand . We have stringent mandatory quality standards in place against which compliance is verified through regular audits and self assessments. • Putting consumers and customers at the heart of our business We actively engage our consumers and customers. Comprehensive management procedures are in place to mitigate risks and to protect our consumers and markets.time. translating their needs and requirements into our products and services. and conform to the relevant industry and regulatory standards in the countries in which we operate. thus creating consumer value wherever we position our products. This is at the very heart of our innovation process. of excellent quality. the quality of our brands and products. cut waste. • Quality is a shared responsibility Quality and consumer safety is the responsibility of every Unilever employee and Unilever demonstrates visible and consistent leadership to meet this policy. in all that we do. The drive for quality. to ensure that we are recognised and trusted for our integrity. and the high standards we set. wherever they are in the world. These standards ensure we design.
We regularly measure and improve our performance using both internal and external measures. and we’re setting a benchmark for the business. Recover and Renew. and will ensure that we deliver our quality objectives and targets. Water Conservation and Harvesting HUL's Water Conservation and Harvesting project has two major objectives: a. help adjacent villages to implement appropriate models of . promote transparency and share best practice. We partner with stakeholders to provide leadership. Recycle. and to anticipate and develop future quality capability requirements. Reuse. We provide appropriate training and resources.development.Reduce. We actively promote our Quality Policy and have a quality assurance organisation in place to ensure consistency and visibility of quality standards. manufacturing and customer service processes and is also expected of our business partners. to reduce water consumption in its own operations and regenerate sub-soil water tables at its own sites through the principles of 5R . And we’ve forged effective working relationships with suppliers and contract manufacturers. • Building and maintaining excellent systems to ensure the quality and safety of our products We’re proactively and continuously developing our systems and processes to ensure quality and safety throughout the whole value chain. processes and performance indicators across all Unilever businesses at all levels. b.
A simultaneous benefit is saving in energy that otherwise would have been consumed in drawing. Water conservation and harvesting in HUL's own operations will help conserve and regenerate this scarce resource. HUL has also applied technologies that recycle effluent water after treatment – 70% of HUL sites are now zero discharge sites. Through a series of technology innovations and novel processing routes HUL has reduced its ground water consumption by over 50%. The Khamgaon soap factory is located in a dry and arid region of Maharashtra and gets limited rainfall. and has engaged in community projects in water adjacent to manufacturing sites. Seven years back the . Water conservation has been made one of the key performance indicators of an HUL factory. Water management is a focus area for all HUL factories. pumping or converting water into steam .Reverse Osmosis Plants and Solar Evaporation Ponds to name a few. HUL is also committed to extending its efforts on water management to the larger community. all HUL sites have begun to harvest rain water. There are many other measures . Rain water falling on factory premises is accumulated in ponds.HUL's energy consumption per unit of production has come down by 61% since 1996.watershed development. Since 2003. Water scarcity is one of the biggest crisis facing India in terms of spread and severity. An attendant benefit will be reduction in the consumption of energy that would have been spent in converting and using that water. The support to communities in developing watersheds will help in the economic development of areas adjacent to HUL sites. thereby renewing sub-soil water tables.
so that industry. There has also been a remarkable improvement in the quality of soil. Vanrai. Parkhed. The efforts have resulted in the creation of a green belt. At Karchond village. In association with an NGO.000 saplings have been planted since 2003. Encouraged by the results. 6000 running metres of continuous contour trenching over 100 hectares and a permanent check dam.factory started a pilot on 'Watershed Management' on a 5hectare plot to prevent soil degradation and conserve water. This has been documented in a booklet. taking it up to year-round availability from 4 months at present. which aims to dramatically change water availability. near the Silvassa site. HUL has extended the model to a neighbouring village. HUL's Silvassa manufacturing hub (in the Union Territory of Dadra & Nagar Haveli) too has embarked on a long-term project of water harvesting. This has enabled the community to sow a second crop. the community has built 42 bunds since 2003. government bodies and communities adopt this widely. and 11 smaller ones at different water run-off points. which is the only visible green patch in the area. in association with the TERI and the Bharatiya Agro Industries Foundation. 1600 trenches. Villagers are now able to collect water and utilise it for irrigation post monsoon. including over 1400 ornamental plants and over 600 fruitbearing plants. About 30. Through an Integrated Village . The initiative received appreciation at the Johannesburg World Summit on Sustainable Development. Seven of them are on a river running through the village. thereby significantly increasing their incomes. 'Greening Barrens'. The community at Parkhed has already constructed 47 percolation bunds. The 5-hectare green belt is now a veritable forest of about 6300 trees. and significant conservation of water.
According to a study done by the London School of Hygiene and Tropical Medicine. nutrition.Development Programme. Bihar. HUL's vision is to continuously innovate technologies to further reduce water consumption and further increase conservation in its operations. The Hosur Coffee Factory has set an example in low-cost water harvesting methods. education of children. The need for a program of this nature arose from the fact that diarrhoeal diseases are a major cause of death in the world today. wherever required. West Bengal. the project's ambit also includes alternate income-generating activities through SHGs. to develop watersheds Health & Hygiene Education Lifebuoy Swastya Chetna (LBSC) is a rural health and hygiene initiative which was started in 2002. LBSC was initiated in media dark villages (in UP. Maharashtra. forestry management. It is estimated that diarrhoea claims the life of a child every 10 seconds and one third of these deaths are in India. which has worked with the Social Forestry Department of the Maharashtra Government to improve subsoil water table in the area. Orissa) with the objective of spreading awareness about the importance of washing hands with soap. MP. Another example is the Yavatmal Personal Products Factory. The programme of watershed management is being progressively extended to other factories. the simple practice of washing hands . Simultaneously. HUL sites will progressively help communities.
the campaign has been divided into various phases. In the initial phase. We launched our Lifebuoy Swasthya Chetna initiative keeping this rationale in mind. Being India’s leading personal wash health brand. The first interaction with students is then replicated with the women and finally the rest of the community. i.with soap and water can reduce diarrhoea by as much as 47%. Lifebuoy saw a role for itself in propagating the message of hygiene and health in villages. a Health Development Facilitator (HDF) and an assistant initiates contact and interacts with students and influencers of the community. The "GloGerm demonstration" is a unique tool to make unseen germs visible and emphasize the need to use soap to wash hands and kill germs. which is crucial in order to effect awareness and behaviour change in favour of hand wash hygiene. However. village community representatives. The various stages reinforce the message and learnings. As stated above. The programme has touched 27000 villages and 80 mn people over the last four years. medical practitioners.e. In 2006 alone LBSC contacted . It demonstrates that “visible clean is not really clean” thereby proving the importance of washing hands with soap. It targets children as they are the harbingers of change in society and mothers since they are the custodians of health. a "Glo-germ demonstration" and a quiz with attractive prizes to reinforce the message are used. A number of tools such as a pictorial story in a flip chart format. LBSC is a multi-phased activity which works towards effecting behaviour change amongst the rural population it touches. ignorance of such basic hygiene practices leads to high mortality rates in rural India. school teachers etc.
destitute men and women and HIV-positive patients. it takes care of over 300 infants. This on-going project is committed to spreading the message of health and hygiene and touching more lives in rural India over 2007. The needs of the abandoned challenged children are also met through special classes of basic skills.500-square feet plot belonging to HUL. upkeep and security of the premises. Subsequently. physiotherapy and. Happy home Special Education & Rehabilitation Under the Happy Homes initiative. helping the children become self-reliant by learning appropriate skills to be productive members of the household. Asha Daan has been set up on a 72. Over the years. Asha Daan: The initiative began in 1976. At any point of time. The destitute and the HIVpositive are provided with food. when HUL supported Mother Teresa and the Missionaries of Charity to set up Asha Daan. shelter and medication for the last few days of their lives. challenged children. and the destitute. if possible. in the heart of Mumbai city. MP. Jharkhand and Bihar. The objective in supporting Asha Daan was and continues to be to share the organsation's prosperity in supporting the Mother's mission of serving the "poorest of the poor". .000 villages in UP. Asha Daan has also become a home to the HIV-positive. a home in Mumbai for abandoned. HUL has opened schools for challenged children with a sharper objective of supporting families of such children. HUL bears the capital and revenue expenses for maintenance.10. corrective surgery. HUL supports special education and rehabilitation of children with challenges.
bamboo crafts. including self-employment for 6 children by providing them with shops. painting.Ankur: In 1993. etc depending on their aptitudes. embroidery. Kappagam: Encouraged by Ankur's success. the second centre for special education of challenged children. These physically and mentally challenged children are taught skills. fancy stationery. weaving. vocational and recreational activities to over 35 children with a range of challenges. wrapping papers. The centre has rehabilitated 10 children. and 3 girls have been provided employment as creche attendants. napkins. including sight or hearing impairment. cerebral palsy and severe learning difficulties. Since inception. useful vocational activities like making of paper covers. polio related disabilities. brooms made out of coconut leaves. greeting cards. The focus of Kappagam is the same as that of Ankur. It has 17 children. stitching. Anbagam: . Ankur provides educational. candles. The centre has 17 children. It has also moved to normal schools 18 children. aged between 5 and 15 years. Since inception it has covered about 80 children. it has covered about 28 children. Kappagam ("shelter"). and also some home care products. being taught self-help skills. Ankur received the Lawrie Group Worldaware Award for Social Progress in 1999 from HRH Princess Royal in London. a centre for special education of challenged children. such as cookery. The centre takes care of children with challenges. HUL's Doom Dooma Plantation Division set up Ankur. was set up in 1998 on HUL Plantations in South India. About 12 of the children have become relatively self-reliant by earning through crafts learnt at the centre.
: +91 – 22 22026712 Ashok.G.N.co (Legal) and m Company Tel nos. Over 20.Yet another day care center.400 028 Solicitors Crawford Bayley & Co. Besides medical care and meals. has been started in 2003 also in the South India Plantations.Gupta. It takes care of 11 children. Veer Savarkar Marg Dadar.cmpt@unilever. Backbay Reclamation Registered Office Mumbai – 400 020 Tel : +91 – 22 – 39830000 Fax no. HUL is wholeheartedly involved with all four centres and will continue to be involved in the future. Mumbai. Email : Executive Director hllshare.000 individuals have benefitted from the Happy Homes initiatives since inception. Anbagam ("shelter of love"). Vaidya Marg . : +91-22Secretary 39832567/ 39832358 / 39832557 Lovelock & Lewes. State Bank Building N. 165/166. Chartered Accountants Statutory Auditors 252. they too are being taught skills such that they can become self-reliant and elementary studies.K. Corporate Information Hindustan Unilever Limited.
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