STERICYCLE OBJECTIVES

SHARHOLDER VALUE
We will deliver consistent improvement in our
financial performance. We will grow earnings per
share, improve return on investments and increase
our cash flow from operations.

CUSTOMER VALUE
STERICYCLE MISSION
We have a “Customer 1st “ focus – treating
each customer as if they were our only customer.
We will be recognized by our customers as an TO COMBINE INTEGRATED
organization that combines integrated solutions
with superior customer service to promote safety, SOLUTIONS WITH SUPERIOR THE VISION
compliance and reduce risk.

TEAM MEMBER VALUE

CUSTOMER SERVICE TO Leaders in Protecting
We will create competitive advantage as People & Reducing Risk
“One Team...One Goal” – a single culture
PROMOTE SAFETY, COMPLIANCE
that promotes learning and values individual
and team performance in service of our customers. AND RISK MANGEMENT

GROWTH FOR OUR CUSTOMERS.

We will deliver sales growth that is both sustainable
and profitable. Innovation and creativity in products
and services, and a passion for customer service and
results are key to our success.

LEADERSHIP
Leadership allows Stericycle to control our own destiny.
PERSONAL LEADERSHIP
Every team member is committed to Stericycle’s
objectives and lives and promotes our principles
and behaviors.
LEADING INNOVATION
We create value by identifying high potential
ideas early and creating and offering new
services our customers value.
OPERATIONAL LEADERSHIP
We must have productivity advantage over
competition – being the lowest total-cost 28161 N. Keith Drive
provider. We create value when we leverage Lake Forest, IL 60045
innovative ideas with our scale and share
best practices across business and geography. www.stericycle.com
Stericycle Vision Flyer (Rev 5-07):Layout 5/2/07 2:37 PM Page 1

STERICYCLE OBJECTIVES

SHAREHOLDER VALUE
We will deliver consistent improvement in our
financial performance. We will grow earnings per
share, improve return on investments and increase
our cash flow from operations.

CUSTOMER VALUE
STERICYCLE MISSION
We have a “Customer 1st “ focus – treating
each customer as if they were our only customer.
We will be recognized by our customers as an TO COMBINE INTEGRATED
organization that combines integrated solutions
with superior customer service to promote safety, SOLUTIONS WITH SUPERIOR THE VISION
compliance and reduce risk.

TEAM MEMBER VALUE

CUSTOMER SERVICE TO Leaders in Protecting
We will create competitive advantage as People & Reducing Risk
“One Team...One Goal” – a single culture
PROMOTE SAFETY, COMPLIANCE
that promotes learning and values individual
and team performance in service of our customers. AND RISK MANAGEMENT

GROWTH FOR OUR CUSTOMERS.

We will deliver sales growth that is both sustainable
and profitable. Innovation and creativity in products
and services, and a passion for customer service and
results are key to our success.

LEADERSHIP
Leadership allows Stericycle to control our own destiny.
PERSONAL LEADERSHIP
Every team member is committed to Stericycle’s
objectives and lives and promotes our principles
and behaviors.
LEADING INNOVATION
We create value by identifying high potential
ideas early and creating and offering new
services our customers value.
OPERATIONAL LEADERSHIP
We must have productivity advantage over
competition – being the lowest total-cost 28161 N. Keith Drive
provider. We create value when we leverage Lake Forest, IL 60045
innovative ideas with our scale and share
best practices across business and geography. www.stericycle.com
IN SUPPORT OF OUR CUSTOMERS, STERICYCLE TEAM MEMBERS ASPIRE TO THE FOLLOWING:

C U LT U R A L P R I N C I P L E S BEHAVIORS CHARACTER TRAITS

Set clear and specific direction

PURPOSEFUL Set measurable, time-bounded objectives and goals FOCUSES ON WHAT MATTERS
Set priorities

Be proactive...without stimulus there is no response

Try new things...take appropriate risk
INNOVATION Search for what’s possible...deliver what’s needed
DRIVES GROWTH
Enjoy your work

Operate from principles

Establish success criteria – start with the end in mind
INTEGRITY IS ACCOUNTABLE
Meet commitments to customers and teammates
Make decisions objectively

Focus on customer and shareholder value...“One Team, One Goal”

Treat each customer as if they are our only customer
OWNERSHIP Link individual success to business success DRIVES RESULTS
Treat company assets as if they were your own

Be a team player...lead as appropriate, support as appropriate

Seek first to understand
COLLABORATION Encourage diverse viewpoints HELPS OTHERS SUCCEED
Build superior relationships with customers and teammates
Trust one another

Learn continuously, especially how to better serve customers

Be the best at what we do...know how your work affects others
CONTINUOUS IMPROVEMENT Understand and improve work processes and systems PROMOTES IMPROVEMENT
Measure bottom line results and predictors of better results
Learn from mistakes

Be passionate at what you do

Inspire others
UNLEASH THE HUMAN SPIRIT Praise in public, coach in private
ENERGIZES OTHERS
Enjoy your work and have fun!
Stericycle Vision Flyer (Rev 5-07):Layout 5/2/07 2:37 PM Page 1

STERICYCLE OBJECTIVES

SHAREHOLDER VALUE
We will deliver consistent improvement in our
financial performance. We will grow earnings per
share, improve return on investments and increase
our cash flow from operations.

CUSTOMER VALUE
STERICYCLE MISSION
We have a “Customer 1st “ focus – treating
each customer as if they were our only customer.
We will be recognized by our customers as an TO COMBINE INTEGRATED
organization that combines integrated solutions
with superior customer service to promote safety, SOLUTIONS WITH SUPERIOR THE VISION
compliance and reduce risk.

TEAM MEMBER VALUE

CUSTOMER SERVICE TO Leaders in Protecting
We will create competitive advantage as People & Reducing Risk
“One Team...One Goal” – a single culture
PROMOTE SAFETY, COMPLIANCE
that promotes learning and values individual
and team performance in service of our customers. AND RISK MANAGEMENT

GROWTH FOR OUR CUSTOMERS.

We will deliver sales growth that is both sustainable
and profitable. Innovation and creativity in products
and services, and a passion for customer service and
results are key to our success.

LEADERSHIP
Leadership allows Stericycle to control our own destiny.
PERSONAL LEADERSHIP
Every team member is committed to Stericycle’s
objectives and lives and promotes our principles
and behaviors.
LEADING INNOVATION
We create value by identifying high potential
ideas early and creating and offering new
services our customers value.
OPERATIONAL LEADERSHIP
We must have productivity advantage over
competition – being the lowest total-cost 28161 N. Keith Drive
provider. We create value when we leverage Lake Forest, IL 60045
innovative ideas with our scale and share
best practices across business and geography. www.stericycle.com