Documentos de Académico
Documentos de Profesional
Documentos de Cultura
Dhruv Shringi
Started in 2006
With 3 Member
ABOUT YATRA
leading travel company in india providing “Best in Class” Customer experience
with the goal to be “India” Travel Planner.
OUR SERVICES
1. AIRLINE BOOKING
2. RAILWAY BOOKING & INFO SERVICE
3. HOTEL BOOKING
4. VISA ASSISTANCE
5. CORPORATE TRAVEL CHANNEL
6. 24/7 CALL CENTER
7. REAL TIME PRICING
8. TRAVEL ADVISORY SERVICES
9. TICKET INSURANCE
10. The retail lounges provide on ground customer support in 13 cities with
professionally trained travel experts.
COMPANY
Registered user based: 1.7 million
Av transaction: 8000
Yatra as a company follows Functional Organizational Structure (according to the group)
Let us first understand what this type of Organizational structure is and its features. A
functional organizational chart reflects a traditional business structure. This structure
shows the C-Suite (CEO) and other top management at the higher level, followed by
other senior management, middle managers, and so on.
As one can see from the diagram above, Yatra is headed by the board of directors,
followed by the middle management that mostly includes the department heads. The
advantage that can be clearly seen is that there is more specialization, as a result of
which the work turns out to be exceptional quality. However, this also gives rise to a
disadvantage as the company might sometimes concentrate too much on their
functional goals rather than working as one strong unit.