K.C.

COLLEGE OF MANAGEMENT STUDIES

ORGANISATIONAL BEHAVIOUR

PROJECT ON LEADERSHIP

SUBMITTED TO: PROF. DARRYL CABRAL

A PROJECT ON APNAPAISA PVT. LTD.

SUBMITTED BY

KAVITA SAWANT (14)

CLASS: PGDHRM

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 TABLE OF CONTENTS

SR. NO. TOPIC PAGE

NO.

1 Acknowledgement 3

1 Abstract 4

2 Objective 5

3 Methodology 6

4 Company Details 7

5 Key Products 8

6 Sample Questionnaire 9

7 Survey Analysis 10

8 Data Analysis (Pie Chart) 11

9 Conclusion 11

10 Recommendation 12

11 Bibliography 13

ACKNOWLEDGEMENT

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 We would like to convey our sincere thanks and heartfelt gratitude,
towards our dear and respected principal Ms Manju Nichani and Prof. Darryl
Cabral for giving us this opportunity to present this report. Presenting report
will definitely boost our confidence and help us enhance our communication
skills.

We would also like to thank Ms.Bindiya Chandran, Ms Sushila Singh

and Mr. Rajan Desai for giving us their support and able guidance from time
to time.

ABSTRACT

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Leadership is the ability to persuade others to work specified goals. It is also viewed as a process
of influencing the subordinates so that they contribute enthusiastically to the attainment of
organizational objectives. It is the leader who clarifies the objectives of the group he is leading
and creates the sustain enthusiasm among them for achieving organizational objectives.

The survey was only for the learning activity rather than doing actual research. The main
objective was to learn that people at all the level of the organization do have some leadership
quality which will develop as and when they grow in their organization.

The Method adopted to do the study was a random questionnaire consisting 16 questions which
was filled by the executives, managers and business head of the organization.

The employees are goal oriented leaders and the company should focus on employees by giving
them chance to participate in giving the inputs about the task handled and suggestions if any
changes can be done. Implementing it or not it totally depends on the leader of the group.

OBJECTIVE

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The objective of this study is to find out the leadership quality in the people working in
Apnapaisa. It is about how people posses the leadership quality. The purpose of the study was to
find out that people at different level posses the leadership quality. This survey was developed
for a learning activity rather than research, thus it has not been tested for reliability or validity.
However, in order for it to work in a learning situation, it has to be believable to the learners.

Leadership is activity by which people become aware of ways and to develop new values and
goals which are in greater accord with their current capacities and ultimate potentials.

METHODOLOGY

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The sample of study is 10 employees, who are working under functional heads of operations,
marketing, human resources, and finance departments. The subject community has all the
characteristics of the type needed for in-depth study of this topic. The survey questionnaire
consisted of 16 questions and all of them were multiple choice questions.  This survey
questionnaire had to be filled by various executives, manager and business heads of Apnapaisa.

Once the sample size was estimated, the survey was conducted in Apnapaisa and then the results
were tabulated and statistical analysis were done.

Apnapaisa Pvt. Ltd. is a price and feature comparison service provider that empowers consumers
to take an informed decision by providing a comprehensive comparison facility thus simplifying

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 their research process. 

Consumers save substantial time and money by using Apnapaisa's   comparison engine for a  
wide range of products like home loans, personal loans, car loans, business loans, credit cards
and insurance products like life insurance (term plans, ULIP and traditional endowment and
children Plans), and general insurance policies (health, car, travel). 

Apnapaisa Private Limited is backed by:

SEQUOIA CAPITAL 
Sequoia Capital India currently manages funds capitalized at close to US $1.8 billion and invests
across venture, growth and late stage opportunities. It takes a long term view on investments and
plays the role of an active, value added partner to entrepreneurs, business families and
management teams. Over the last 9 years, Sequoia Capital India has invested in more than 50
Indian companies including Applabs, Comviva (formerly Bharti Telesoft), Cafe Coffee Day, Dr
Lal Pathlabs, Edelweiss, Firstsource, Idea Cellular, Just Dial, Shaadi.com and SKS
Microfinance. Sequoia Capital India operates out of offices in Bangalore, Mumbai and New
Delhi.

Apnapaisa has tie up with several banks like ICICI Bank Home Loan, HDFC Home Loan, SBI
Home Loan, LIC Housing Finance Home Loan, IDBI Home Finance Home Loan, axis bank
Home Loan, standard chartered Home Loan, deutsche Home Loan,  HSBC Home Loan, citibank
Home Loan, union bank of india Home Loan, central bank of india Home Loan, DHFL Home
Loan, bank of india Home Loan, bank of baroda Home Loan, kotak bank Home Loan
The turnover of Apnapaisa is about Rs 2.35 crore. There are total of about 58 employees working
for Apnapaisa. The company started in September 2006.

KEY PRODUCTS
Loans
 Personal Loan
 Home Loan

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 Car Loan
 Education Loan
 Loan Against Property
 Gold Loan
Cards
 Credit Cards
Insurance
 Life Insurance
 Term Insurance
 Health Insurance
 Critical Illness
 Car Insurance
 Endowment Insurance
 Hospital Cash Plan
 Children's Plan
 ULIP Plan
 Pension Plan
 Money Back Policy
 Whole Life Insurance
 Investment
 Equity
 Mutual Fund
 PPF
 Small Saving Scheme
 Fixed Deposit
 Real Estate

SAMPLE QUESTIONNAIRE USED FOR THE

SURVEY

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Below is a list of statements about leadership behavior. Read each one carefully, then, using the
following scale, decide the extent to which it actually applies to you. For best results, answer as
truthfully as possible.
Try to relate the answers to your actual recent behavior. There are no right and wrong answers. 

0 never 1 sometimes 2 more than half the time 3 occasionally 4 very rarely 5 always

1. I encourage my team to participate when it comes decision making time and I try to
implement their ideas and suggestions.

2. Nothing is more important than accomplishing a goal or task.  

3. I closely monitor the schedule to ensure a task or project will be completed in time.  

4. I enjoy coaching people on new tasks and procedures.  

5. The more challenging a task is, the more I enjoy it.

6. I encourage my employees to be creative about their job.

7. When seeing a complex task through to completion, I ensure that every detail is
accounted for.  

8. I find it easy to carry out several complicated tasks at the same time.

9. I enjoy reading articles, books, and journals about training, leadership, and psychology;
and then putting what I have read into action and then implementing the new procedures I
have learned.  

10. When correcting mistakes, I do not worry about jeopardizing relationships.

11. I manage my time very efficiently.  

12. Breaking large projects into small manageable tasks is second nature to me.  

13. Nothing is more important than building a great team.  

14. I honor other people's boundaries.  

15. Counseling my employees to improve their performance or behavior is second nature to

me.  

16. I enjoy analyzing problems

SURVEY ANALYSIS
The numbers indicate that the number of people have answered to that questions for (e.g for
question 1 five people have answered always and same follows)
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 Sr. More than half Very
No Questionnaire Never Sometimes the time Occasionally Rarely Always

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 I encourage my team to
participate when it comes
1 decision making time and I try to 0 0 1 2 2 5
implement their ideas and
suggestions.
Nothing is more important than
2 0 0 0 0 1 9
accomplishing a goal or task.  
I closely monitor the schedule to
3 ensure a task or project will be 0 0 0 0 2 8
completed in time.  
I enjoy coaching people on new
4 0 0 1 1 3 5
tasks and procedures.  
The more challenging a task is,
5 0 0 2 0 0 8
the more I enjoy it.
I encourage my employees to be
6 0 0 1 1 1 7
creative about their job.
When seeing a complex task
through to completion, I ensure
7 0 0 0 1 2 7
that every detail is accounted
for. 
I find it easy to carry out several
8 complicated tasks at the same 0 0 5 1 1 3
time.
I enjoy reading articles, books,
and journals about training,
leadership, and psychology; and
9 then putting what I have read 0 2 1 5 1 1
into action and then
implementing the new
procedures I have learned.  
When correcting mistakes, I do
10 not worry about jeopardizing 1 2 2 2 2 1
relationships.
11 I manage my time very efficiently. 0 0 2 1 1 6
Breaking large projects into small
12 manageable tasks is second 0 0 3 0 3 4
nature to me.  
Nothing is more important than
13 0 0 2 1 0 7
building a great team.  
I honor other people's
14 0 1 2 1 1 5
boundaries.  
Counseling my employees to
15 improve their performance or 1 0 3 1 2 3
behavior is second nature to me.
16 I enjoy analyzing the problems 0 0 0 2 2 6

DATA ANAYSIS

Pie Chart

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 Never
Sometimes
More than half the time
Occasionally
Very Rarely
Always

CONCLUSION

In the above study I have found that most of the employees are encourageable and participative
in their work. If any task assigned to them then they will surely be able to lead the work they
have undertaken. Also they do posses leadership quality which will get more improved as they
move upwards in their life.

There is no to any of their problems they face. From the above sample questionnaire it comes to
know that they will do their assigned work in whatever conditions.

RECOMMENDATIONS

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All the employees must be given a chance to give their inputs in any decision making so that it
will boost their morale. The manager may then choose to use or ignore the information received.
But if the information used by the manager, employee would feel as the positive impact and will
focus more on their work which will lead to motivation and better performance.

Also the employees can be informed about conditions affecting their jobs must encourage
expressing their ideas, making suggestions and taking actions.

BIBLIOGRAPHY

1. Organizational Behavior – Keith Davis

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 2. Online search from Google
3. www.apnapaisa.com
4. Ashwathapa K., Human Resource Management (third edition)
5. Chhabra. , T. N. Human Resource Management, ninth edition

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