If you want your salon and spa to be successful, you must follow the lead of other successful salons

and spas. While your business is yours to customize and tailor as you see it, spa and salon
customers expect certain qualities in the establishments they frequent. No matter what your clientele
or your prices, your spa and salon must have certain things in common with every other spa and
salon; otherwise, you can't hope to keep up with the competition. Your salon and spa must be
staffed by highly trained and experienced individuals. This doesn't necessarily mean that every
employee must be a seasoned veteran of the business -- unless, of course, you can afford a staff of
that caliber from the beginning. Instead, hire a combination of veterans and people with less
experience. The less-experienced staff members can pick up trade secrets from you and their
coworkers, while the staffers with the most experience give your salon a positive reputation and the
talent it needs to thrive. Nobody goes to the spa looking for a high-energy, exciting environment.
Spas and salons are designed for customers to relax and unwind while focusing on their appearance
and mental well-being, and the aesthetics of your business should reflect that. Your business should
always be clean and sanitary, its furniture comfortable and its color schemes soothing. You can tailor
every aspect of your salon and spa to encourage relaxation and comfort in your clients, which is
exactly what they are looking for. ( Tom Ryan )

https://smallbusiness.chron.com/key-good-salon-spa-business-24105.html

Health and safety must be a priority in your beauty salon. It’s vital to protect your
staff and clients, operate within the law and be insured against potentially
expensive legal action should something go wrong.

This blog post covers:

 What the law says

 Carrying out a risk assessment

 Creating a health and safety policy

 Staff training

 Appointing a first aider

 Your staff and dermatitis

 Your staff and musculoskeletal problems

 Allergy alert and skin sensitivity testing

 Age restrictions on treatments

 Treatments and health and safety

 Dealing with hazardous substances

  Keeping your salon and equipment safe

 Checklist

What the law says

Your beauty salon must comply with all relevant legislation including:

• Health and Safety at Work Act 1974.

• Control of Substances Hazardous to Health Regulations (COSHH) 2002.
• Cosmetic Products (Safety) Regulations 2004.

You have a duty of care towards your clients and employees.

It is a legal requirement for you to display the health and safety poster approved by the
Health and Safety Executive.

The law says every employer must carry out a risk assessment, and if you have more
than five employees it should be written down. However, it’s best practice to have a
written record even if you have fewer than five employees.

Make a list of anything that could cause injury or harm in your salon. (The NBF health
and safety toolkit includes a set of 18 risk assessment templates covering the main
hazards in beauty salon workplaces.)

It’s a good idea to involve your staff as they may raise issues that you haven’t thought
of.

You will then need to set out the steps you have taken to protect your staff and clients
from the risks you have identified.

You must carry out a specific risk assessment for employees under the age of 18 to
consider additional factors such as their immaturity and lack of experience. (A risk
assessment for young people is included in the NBF health and safety toolkit).

https://www.nhf.info/advice-and-resources/blog/health-and-safety/health-and-safety-in-your-beauty-
salon/