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INDUSTRY 4.

0
Human Resources View
What you’ve seen
in movies..

Now it’s REAL!!


Driver Call Center with
only 20 Drivers and
operating in Jakarta only
2010
Beta Application for
Android and iOs
Launching GOJEK
2014 Application
50.000.000 ++ Downloads 10.000 Drivers
15.000.000++ users/week 100.000 Downloads
1.000.000 Drivers
100.000.000 Transaction/month
2015
125.000+ merchant
Rp 67.000.000.000.000 omzet
2018

Source (www.tekno.kompas.com
www.gojek.com)
Visualization, Monitoring & Alerting Applications
Didn’t Exist
in 2006
MOBILE
7.4 billion people

6.0 billion own smart phones

4.2 billion own toothbrushes

26 HOURS
> to report a lost
wallet
5x’s
More mobile phones 68 MINUTES
than toilets to report a lost
mobile phone
Source: Adient / Adient Industry 4.0/ May 11, 2017
SOCIAL MEDIA
7.4 billion people

3.1 billion internet users

2.3 billion active social media users 219 Million


in last year

90% 2 5
of adults age 18 hours social media
to 29 use social per day accounts
media

Source: Adient / Adient Industry 4.0/ May 11, 2017


Time to reach 100
Million customers

Telephone 75 Years

Web 7 Years

Facebook 4 Years

Instagram 2 Years

Pokemon Go 1 Month

www. Allakhamis.org
The Digital
Transformation
Digital Transformation is not necessarily about digital
technology, but about the fact that technology,

Industry 4.0
which is digital, allows people to solve their
traditional problems. And they prefer this digital
solution to the old solution.

www.researchgate.net
Industrial Revolution

erichfelbabel.com
• Increased productivity • Increased flexibility
Higher level of automation Machines and robots that
that reduces production can execute the
time, enables better asset production steps for a
utilization and inventory
large number of products
management I II
Productivity Flexibility
Industry 4.0 Central

Benefits
requirements
from
production
III IV
Quality Speed
• Increased quality • Increased speed
From the factory idea to the finished
Sensors and actuators that monitor
product through consistent data and,
the current production in real time and
e.g., new simulation opportunities.
quickly intervene in case of errors.

Working Training & Environment Innovative


Safety
Conditions Collaboration protection capability
Better working Increased collaboration in Optimized use of Increased innovative
Manufacturing

More occupational safety


Conditions

conditions through the production network resources (e.g., more capability through new
through increased
ergonomically adapted through consistent data energy-efficient technological possibilities
automation
workstations availability operation of machinery) in manufacturing
Why We Need it?

Cost Complexity
 Eliminate waste & losses  Sub-Nano technology
 Eliminate hidden cost  Cyber Physical System
 Cost reduction  Exponential technologies

 Personalize  Digitalization
 Fast, Cheap, Quality  Increase competitiveness
 Total Customer Satisfaction  Globalization

Customer Competition

Knowledge.com
VALUE in Social Media
Build
> Brand awareness
> Brand loyalty
> Relationships
Increase
> Website traffic
> Search ranking
> Customer insight
Improve
> Customer reach
> Customer experiences
> Targeted/real time ads
Track
> Competitors
> Customer buying patterns

Adient / Presentation Title / Date


6 Dimensions build the basis of i4.0’s
principles

Source: KPMG International, i4.0 framework 2017


Key Challenges for
Industry 4.0
Source: www.siemens.com/customer-magazine
The Importance of Human Touch in Smart Industry

It is impossible for a complete takeover


by Artificial Intelligence (AI)
Automation is NOT a Threat.
It IS an Opportunity for

Industry 4.0 revolution that will do away workers to develop their

with repetitive tasks by enabling more skill set, increase output,

intelligent decision-making roles and improve processes.

with smart data support

altizon.com/importance-human-touch-smart-manufacturing/
How Should HR Responds?

Shaping the
Upgrading Culture
Change
Help Other Capability Create
Yourself
to Change Collaboration
“Start changing yourself if you want
to change the life around you”

~Mahatma Gandhi~

1. Change Your Self


• Keep learning, our skill will be obsolete.

• Start using new technology (live meeting,


survey monkey, kahoot, digital recruitment,
chatbot, etc)

• Leverage insight from big data


2. Help Others to Change
3. Upgrading Capability

Defining

Build
new
capabilities
needed

Upgrade
New Talent
Existing
Acquisition
Talent

70 20 10 Showing
Developme
nt Plan
the skill Borrow Buy
gap
Team Development
4. Create Collaboration
5. Shaping the Culture
Engaging
Company
Vision

Value and Defining


behaviour Company
indicators Mission

Company
Culture as a
common
WoW
Lead the
Transformation

Build an agile organization structure

Develop a Flexible Workforce

Embrace continual learning, assessment and


adjustment of capabilities
Create a modern technology infrastructure
and strategy
Engage with others who are future
focused
Redefining sourcing and recruitment
Artificial Intelligence (AI) is going to change the way resumes are sourced, searching the same number sites. With predictive
analytics using Neuro-Linguistic Programming (NLP), it can analyze the past success records in a particular job profile and assess
the available talent pool to identify the most suitable candidates with the adequate skill sets and experience.

Virtual Reality (VR) in Onboarding


Google Cardboard is a great example of VR onboarding tool. Hours spent on reviewing powerpoint presentations or chasing
speakers will not be required.

Removing redundancies in HR operations


Robotic Process Automation (RPA) learns how a worker does a repetitive task and can do the same task with zero errors. And
remember, robots don’t need a bathroom, team, or lunchbreak!

Taking HR services to different level


Only the complex or unique queries will be directed to specialized HR Resources

Redefining learning and making it more relevant


Machine learning algorithms, programs that glean pattern from data and provide insights and suggestions help employees to find
gaps in their areas and points to where they should be focusing. AI also enables personalized learning programs based on
employee informations; skill set, experience, behaviors and learning patterns. It can also provide a customized career path based
on the potential, strengths, experiences & exposures, career aspirations, and learning agility

Employee engagement with wellness apps


Employee engagement activities are no longer limited to fun activities – office parties, offsites, team building events, cooking
competition, etc.
Industry 4.0
Apps and smart analytics based performance management & Future HR
Digital tools, technologies, and intelligent machines can transform people development, enabling supervisors to trace
contributions from individuals and teams with more accuracy and solid data. They can also help supervisors measures outcomes
with better transparency and impact because evaluations can be more closely linked in time to the particular performance being
evaluated. Varun Bhaskar
HC Leader - HR Shared Services, Total
Rewards and Performance at PwC
Transformation of
Leadership

Redefining Human More Personalized


Resource and Transparence
Management Total Reward

Six Trends in The Six Trends in The


Future of HR
Future of HR
Leveraging People Improving The
Analytics to Employee
Improve Experience by
Organizational Applying Product
Performance Design Thinking
Targeted
Recruitment
Driven by Social
Media and
Cognitive
Assessment
www.willistowerswatson.com
WORKING EXPERIENCES :
• 2006 – 2008 : HR Manager, Astra Otoparts
• 2008 – 2013 : HRBP Manager & IR Lead, Unilever Indonesia
• 2013 – 2015 : Head of HR for Sales, Unilever Indonesia
• 2015 – 2017 : HR Director for SC, Unilever Indonesia
0811-94-888-00
• 2017 – Now : HR Vice President, Taco Group

PERSONAL CERTIFICATIONS :
• 7 Habits for Highly Effective People Facilitator
@career.tips
• MBTI Certified Practitioner @coachirwan
• Ericson Certified Coach

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