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Social media can also be stated in a broad term as the web based application or services which
provide different types of platform for people to interact and participate through making their
public or semipublic entities known as their profiles (J. Brian Houston, 2014). It is of common
understanding that social interaction and needs are one of the most common among the other
needs of human beings, and especially in the internet world the social interaction is the daily
need in particular for which the satisfaction level has to be improved and increased (Liuhan
Zhan, 2016). And it is stated that the social interaction is the main purpose of the social media
than the other uses or purposes (entertainment etc.) (Jin-Liang Wang, 2011). There are different
type of social media websites or applications popular since last decade in which the most
common and popular ones are, Facebook, Twitter, Pinterest, Instagram, Snapchat, YouTube and
Linked in (Jasmine Knight-McCord, 2016). though these can be accessed through the computers
or smartphones.
The mounting acceptance of social media among the entities has intrigued researchers to
investigate more in to the usage of social media. (Yoojung Kim, 2011). The social media usage
based on the uses and gratification theory can be based on two perspectives, the emotional or
psychological needs which are related to the interaction and communication. However the other
most common uses are for entertainment, time passing, information- seeking etc. the researches
have been conducted on the two perspectives, the satisfaction sought, and the satisfaction gained
in the achievement of gratification of the users, such as improved number of available options
could increase the possibility of approaching the right and desired person or entity. However the
different norms of each site could also be either an aid or a hindrance in finding the desired
Thus there are different needs and gratification for the different type of tools we are using for our
contentment. Such as in earlier time only television or radio was the gears available for the time
pass or entertainment. Consequently with the time being the needs and gratifications related to
the media under our approach are constantly changing. Consequently new categories have come
to light for the diverse uses of the social media and prominence of certain gratifications have
altered. Such as some watch television for entertainment, some can use YouTube or Facebook
for this purpose. And some used LinkedIn for their personal advancement and job seeking.
As the most common use of the social media since it was introduced or brought on the surface
was the interaction and communication, but as the technology is getting super advanced there has
been a significant change in the mode and use of the social media. It is not only being used on
the individual level but also on the corporate and academic level. Many of the businesses
organizations have realized the importance of social media and have been flourishing through the
use of it, as it is the easiest way to being in personal and close contact with the customers
(Rebecca Dolan, 2015). Social media successfully fulfill the gratifications of the individuals thus
satisfying their needs to a superior level. But it also has some negative aspects and consequences
Jasmine Knight-McCord, D. C. (2016). What social media sites do college students use most. Journal of
Undergraduate Ethnic Minority Psychology, 21-26.
Jin-Liang Wang, L. A.-J. (2011). The mediator role of self-disclosure and moderator roles of gender and
social anxiety in the relationship between Chinese adolescents’ online communication and their
real-world social relationships. Computers in Human Behavior, 2161-2168.
Liuhan Zhan, Y. S. (2016). Understanding the influence of social media on people’s life satisfaction
through two competing explanatory mechanisms. Aslib Journal of Information Management,
347-361.
Pavica Sheldon, K. B. (2016). Instagram: Motives for its use and relationship to narcissism and contextual
age. Computers in Human Behavior, 89-97.
Rebecca Dolan, J. C. (2015). Social media engagement behaviour: a uses and gratifications perspective.
Journal of Strategic Marketing, 261-277.
Xuan Zhao, C. L. (2016). The Social Media Ecology: User Perceptions, Strategies and Challenges. San Jose,
CA, USA: Research Gate.
Yoojung Kim, S. M. (2011). Cultural difference in motivations for using social netword sites: A
comparitive study of American and Korean College Students. Computers in Human behavior,
365-372.