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LEGAL INFORMATION
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Revision History
Revision No.
R1.1
R1.0
Serial Number: SJ-20120322151347-005
Publishing Date: 2012-04-15(R1.1)
SJ-20120322151347-005|2012-04-15(R1.1)
Contents
About This Manual
Chapter 1 Overview
Chapter 2 Communication Alarm
2.1 198092211 PLL unlocked alarm
2.2 198092230 SCTP association is interrupted
2.3 198092231 PPP Link is broken
2.4 198092232 HDLC Link is broken
2.5 198092233 SSCOP Link is broken
2.6 198092240 1588 clock link fault
2.7 198092313 PPP Link Loop
2.8 198092351 Local LMT's Force Connect
2.9 198092361 IMA group has fault
2.10 198092362 IMA/TC link has fault
2.11 198092367 802.1x authentication failed
2.12 198092369 LCK alarm
2.13 198092382 Configuration parameter of OAM Channel is wrong
2.14 198092399 BFD connection broken
2.15 198092402 TCP connection is broken
2.16 198092411 BITS clock fault
2.17 198092427 The number of SCTP streams is inconsistent
2.18 198092428 SCTP path is interrupted
2.19 198092431 The strength of received optical signal is abnormal
2.20 198092445 RRU inner GNSS (clock reference source) link alarm
2.21 198092446 RRU inner GNSS (clock reference source) link unavailable
2.22 198094825 Optical link which bearing S1/X2 signal breakdown error
2.23 198096564 RRU and outer LNA communication link broke
2.24 198092210 PLL reference clock lost alarm
Chapter 3 Equipment Alarm
3.1 198100270 Optical signals transmitted from BBU to RRU carry wrong clock
information
3.2 198100271 Unlocked local oscillator alarm of RRU
3.3 198100272 RRU inside clock unlocked
3.4 198100273 Downlink channel fault alarm
SJ-20120322151347-005|2012-04-15(R1.1)
3.12
3.13
3.14
3.15
3.16
3.17
3.18
3.19
3.20
3.21
3.22
3.23
3.24
3.25
3.26
3.27
3.28
3.29
3.30
3.31
3.32
3.33
3.34
3.35
3.36
3.37
3.38
3.39
3.40
3.41
II
SJ-20120322151347-005|2012-04-15(R1.1)
3.54198092
3.55198092
3.56198092
3.57198092
3.58198092
3.59198092
3.60198092
3.61198092
3.62198092
3.63198092
3.64198092
3.65198092
3.66198092
3.67198092
3.68198092
3.69198092
3.70198092
3.71198092
3.72198092
3.73198092
3.74198092
3.75198092
3.76198092
3.77198092
3.78198092
SJ-20120322151347-005|2012-04-15(R1.1)
3.79
3.80
3.81
3.82
3.83
3.84
3.85
3.86
3.87
3.88
3.89
3.90
3.91
3.92
3.93
3.94
3.95
3.96
3.97
3.98
3.99
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SJ-20120322151347-005|2012-04-15(R1.1)
4.13
4.14
4.15
4.16
4.17
4.18
4.19
4.20
4.21
4.22
4.23
4.24
4.25
4.26
4.27
4.28
4.29
4.30
4.31
4.32
4.33
4.34
4.35
Chapter 5 Processing Alarm
board
SJ-20120322151347-005|2012-04-15(R1.1)
5.13198092
5.14198092
5.15198092
5.16198092
5.17198092
5.18198092
5.19198092
5.20198092
5.21198092
5.22198092
5.23198092
5.24198092
5.25198092
5.26198092
5.27198092
5.28198092
5.29198092
5.30198092
5.31198092
5.32198092
5.33198092
5.34198092
5.35198092
5.36198092
5.37198092
5.38198092
5.39198092
5.40 198094811 Cell Setup Failure
5.41 198094812 Cell Reconfiguration Failure
5.42 198094813 Parament Configuration Error
Chapter 6 QoS Alarm
alarm
searching alarm
6.5 198094826 PCI conflict alarm
SJ-20120322151347-005|2012-04-15(R1.1)
Chapter 7 Notification
7.12
7.13
7.14
7.15
7.16
7.17
7.18
7.19
7.20
7.21
7.22
7.23
7.24
7.25
7.26
7.27
7.28
7.29
7.30
hours
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7.31 198092035 E1 link bit error has been detected in the past 24 hours
Glossary
XIII
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XIV
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This manual introduces the alarms and notifications that might occur during the product
installation, operation and maintenance.
Intended Audience
Chapter
Chapter 1, Overview
Chapter 2, Communication Alarm
Chapter 7, Notification
SJ-20120322151347-005|2012-04-15(R1.1)
II
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Chapter
Overview1
Fault management is responsible for collecting information of failures and events that occur
during system operation or service processing.
Alarm
The fault that persists during system operation and affects system reliability and normal
services is referred to as an alarm. Alarm usually lasts until fault removal.
Due to its possible impact on normal system operation, alarm requires timely
troubleshooting in which alarm cause is identified, and the fault is located and handled.
Notification
1-1
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l
l
There are four alarm levels, which are indicated in descending order of severity as
Critical, Major, Minor, and Normal.
à Warning alarm poses a potential hazard to system operation and network service
capability. It requires troubleshooting at an appropriate time so as to avoid
severity escalation.
The degree of impact as described in the definition of alarm severity refers to the
impact of a single index, such as reliability and security. Once the impact on any
of the index reaches the specified threshold, the severity level of the alarm can be
roughly determined. If an alarm has an impact on multiple indices, alarm severity
should be escalated accordingly.
Note:
l System Impact
System impact refers to the impact that the alarm/notification incurs on system or
services.
l Probable Cause
1-2
SJ-20120322151347-005|2012-04-15(R1.1)
Chapter 1 Overview
à After recording the fault phenomenon, operation and maintenance personnel may
handle the fault step by step as described in the Solution of this manual. If the
fault is removed at any handling step, terminate the handling process. If the fault
is not removed, go ahead to the next handling step.
à If the fault cannot be removed, contact the local ZTE office as soon as possible.
1-3
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1-4
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Chapter 2
Communication Alarm
Table of Contents
Probable Cause
2-1
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Handling Suggestion
using SYNCE function, this alarm has no impact on the board.
2.2
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Y=>Consistent, wait to build link with partner port go to "3) wait alarm
recover".
2-2
SJ-20120322151347-005|2012-04-15(R1.1)
Chapter 2 Communication Alarm
3. Reconfiguration SCTP
2.3
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
error alarm.
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
error alarm
Severity
System Impact
Probable Cause
Handling Suggestion
management interface, and if so, process in accordance with the
proposal suggestions of relevant alarms.
2-4
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4. Base station side use physical self-Link, which make base station
side of E1/T1 lines to from a ring , check whether the base station side
SSCOP alarm can recover. If the alarm cannot be restored, reset or
replace the board.
5. RNC side use physical self-Link, which make base station side
of E1/T1 lines to from a ring, check whether the base station side
SSCOP alarm can recover. If the alarm cannot be restored, then the
transmission line fault, check the connection and make sure the line is
normally connected.
(1) The configured 1588 clock link has high packet loss ratio, exceeding
a threshold.
Severity
System Impact
Probable Cause
Handling Suggestion
Severity
System Impact
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
Severity
System Impact
This IMA group is out of service, and the services loaded by this IMA
group are interrupted.
Probable Cause
2. E1/T1 cable connection has fault.
3. Base station or RNC configuration has fault.
Handling Suggestion
Related Alarms:
Related Alarms:
2-6
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2.10
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Handling Suggestion
normal.
2-7
SJ-20120322151347-005|2012-04-15(R1.1)
Channel is wrong.
Detailed Information
Severity
System Impact
Probable Cause
data.
Handling Suggestion
OMM parameter.
Detailed Information
Severity
System Impact
Probable Cause
2-8
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
2) Handle FE port
2) Check whether BFD remote address and port ID are the same as
local address and port ID configured at peer end, whether FE port
selection is the same as local configuration.
Y=> Yes, wait for a moment. The BFD connection setup to be initiated
on time. Then go to "3) Wait for alarm recovery."
Severity
System Impact
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Y=>Consistent, wait to build link with partner port, go to "3) wait alarm
recover".
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Work normally
2. Impact on Services:
System clock works in free oscillation mode, this may cause the
following impacts:
(1). Impact on Iub interface: If Iub interface adopts E1, periodic slip
code may happen at Iub interface; if Iub interface adopts FE, there is
no impact.
(2). Impact on inter base station soft handover: If this alarm doesn't
disappear for a long time, base station clock accuracy may not reach
3GPP standard. This will cause lower soft handover ratio.
Probable Cause
2. External reference source and cable are faulty.
3. The quality of clock reference source is poor.
4. The board is faulty.
Handling Suggestion
4. Re-connect cables.
Severity
System Impact
Probable Cause
Handling Suggestion
SJ-20120322151347-005|2012-04-15(R1.1)
2.18
Detailed Information
Severity
System Impact
Work normally
2.Impact on services
Probable Cause
3. This path related bottom layer fails to communicate with peer end.
4. The board is faulty.
Handling Suggestion
Check whether there is an alarm, indicating a faulty bottom-layer
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
N=>Go to step 3.
3. Check whether the length of real optical fiber is longer than the
transmission distance supported by the optical module.
Y=>Replace the optical module.
Severity
System Impact
Work normally
2.Impact on Services:
If this fault lasts for a long period, partial functions may not work
properly. In serious situation, it may cause service failure, for example,
radio link setup failure.
Probable Cause
Handling Suggestion
2-13
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Work normally
2.Impact on Services:
If this fault lasts for a long period, partial functions may not work
properly. In serious situation, it may cause service failure, for example,
radio link setup failure.
Probable Cause
links.
Handling Suggestion
2. Check whether the configured RRU has other relevant faults caused
by antenna feeder, receiver or satellite searching function.
link broke
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
2-15
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2-16
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Chapter 3 Alarm
Equipment
Table of Contents
198100270 Optical signals transmitted from BBU to RRU carry wrong clock
information
the threshold
198092032
198092049
198092051
198092052
198092057
198092068
198092071
198092072
198092073
198092074
198092075
198092076
198092077
198092078
198092079
198092080
198092081
198092082
198092083
198092084
198092085
198092086
198092087
198092088
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198092251
198092252
198092253
198092254
198092255
198092256
198092257
198092258
198092259
198092260
198092261
198092262
198092263
198092264
198092265
198092266
198092267
198092268
198092269
198092270
198092272
198092273
198092274
198092275
198092276
198092277
198092278
198092279
198092280
198092281
198092282
198092283
198092284
198092285
198092286
198092287
198092288
198092289
198092290
198092291
198092292
198092293
198092294
198092295
198092298
SJ-20120322151347-005|2012-04-15(R1.1)
system limit
real parameter
Detailed Information
Severity
System Impact
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
2. If the fiber is well connected but the alarm lasts for a long time,
reset this RRU.
Work normally
2.Impact on Services:
Probable Cause
Handling Suggestion
2. If the fiber is well connected but the alarm lasts for a long time,
reset this RRU.
Severity
System Impact
Probable Cause
Handling Suggestion
3-8
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3.4
Detailed Information
Severity
System Impact
Work normally
2.Impact on Services:
Probable Cause
Handling Suggestion
ignore it.
Severity
System Impact
Work normally
2.Impact on Services:
Probable Cause
fault).
2. Software fault.
Handling Suggestion
ignore it.
3-9
SJ-20120322151347-005|2012-04-15(R1.1)
3.6
alarm
Detailed Information
Severity
System Impact
Work normally
2.Impact on Services:
Probable Cause
fault).
2. Software fault.
Handling Suggestion
ignore it.
The board software update fails and the services provided by this board
is completely interrupted.
Probable Cause
Handling Suggestion
the alarm first.
2. Reset the board.
3-10
SJ-20120322151347-005|2012-04-15(R1.1)
3.8
abnormal
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Severity
System Impact
Probable Cause
Handling Suggestion
3. Check the ports of optical transceiver (or repeater) to find out whether
E1/T1 cables are tightly connected at the panels of SA/SE/PSA.
4. Check transmission link. Conduct loopback test to find which node
has a problem.
3-11
SJ-20120322151347-005|2012-04-15(R1.1)
3.10
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Management is the same as the one runs in base station.
2. Check DDF connections to find out whether jumpers are well
connected, there is no impurity, rubber-insulated wires are not in
short-circuit.
3. Check the ports of optical transceiver (or repeater) to find out whether
E1/T1 cables are tightly connected at the panels of SA/SE/PSA.
4. Check transmission link. Do loopback test to find which node has
a problem.
Severity
System Impact
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
clean. Confirm the RING and TIP line is not shorted.
Severity
System Impact
Probable Cause
Handling Suggestion
configuration is correct.
Severity
System Impact
Work normally
2. Impact on Services:
3-13
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
dry contact alarm is wrongly configured. Note that there are two kinds
of status: normally closed, normally open.
Handling Suggestion
contact alarm is correctly configured.
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
FS 0x34XX
SA 0x35XX
SE 0x36XX
PM 0x37XX
PSA 0x3CXX
FCE 0x62XX
TAM 0x64XX
Severity
System Impact
1. Case 1
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
3.18
Detailed Information
Severity
System Impact
Work normally
2. Impact on Services:
The system cannot monitor temperature of environment or devices.
Services are not affected.
Probable Cause
Handling Suggestion
Severity
System Impact
3-16
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
3.Replace the shelf.
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
2. Check the air break switch's contact.
Probable Cause
3-17
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
provide power supply.
Handling Suggestion
2. Check whether the lightning protector's air break switch is closed.
3. Check whether the lightning protector's base is of bad contact.
4. Check whether the contact of the lightning protector's base is
disconnected or of bad contact.
3-18
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
2. Check whether the lightning protector's base is of bad contact.
3. Check whether the contact of the lightning protector's base is
disconnected or of bad contact.
3.24
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
3-19
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Probable Cause
Handling Suggestion
Probable Cause
Handling Suggestion
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
3-21
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
Severity
System Impact
Probable Cause
Handling Suggestion
Severity
System Impact
Probable Cause
3-23
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
higher than the threshold value.
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
short-circuited.
Handling Suggestion
2. Check whether the AC power supply is powered down. If it is, then
set the current for the minimum load to be less than the current for the
present load. otherwise, check whether the RS485 communication
cable is of bad contact or disconnected, and whether the loop is
short-circuited.
Handling Suggestion
3-25
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
broken).
2. The detecting cable of the load's loop is disconnected or of bad
contact.
Handling Suggestion
2. Check whether the capacity of the fuse (or air break switch) is set
appropriately.
3-26
SJ-20120322151347-005|2012-04-15(R1.1)
3.42
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
capacity of the battery's fuse is set appropriately.
2. Check whether the threshold value for the fuse alarm of the
monitoring unit is set appropriately.
Probable Cause
3-27
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
over-temperature of battery.
Handling Suggestion
Severity
System Impact
Probable Cause
3-28
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
3.46
Detailed Information
Severity
System Impact
Probable Cause
power-down, the system performs the first power-down operation.
2. The first power-down voltage of the monitoring unit is not set
appropriately.
Handling Suggestion
voltage for first power-down.
3-29
SJ-20120322151347-005|2012-04-15(R1.1)
3.47
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
voltage for second power-down.
3-30
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
contact.
2. The DC lightning protector is damaged.
3. The monitoring unit is faulty.
Handling Suggestion
2. Replace the DC lightning protector.
3. Replace the monitoring unit.
Detailed Information
Severity
System Impact
Probable Cause
2. The load's current is very small, and the current of the loop where
the load is located changes little before and after power-down.
3. The control loop of system power-down is broken (such as that the
terminal is not connected or the control signal cable is broken).
4. The output of the monitoring control signal is abnormal.
Handling Suggestion
being small.
Severity
System Impact
Probable Cause
3-31
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
2. After the battery is fully charged, perform the test again. The test
succeeds, and the alarm is removed automatically.
for alarm.
Handling Suggestion
2. Adjust the zero parameter and the slope parameter of the monitoring
unit, and calibrate the detection precision.
3-32
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
3. Check whether the rectifier which has the alarm is pulled out.
4. Check whether there is any slot at the rectifier cabinet is
short-circuited or burned.
Severity
System Impact
3-33
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
physical board is inserted.
Handling Suggestion
2. A board in-slot signal has been detected, but in fact this slot is not
configured with any board. If this happens, it means PM board is faulty.
Please replace the faulty PM board.
3.55
Detailed Information
Severity
System Impact
Work normally
2. Impact on Services:
If the battery works for a long time, the system may not work properly.
In bad situation, services are interrupted.
Probable Cause
Handling Suggestion
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Work normally
2. Impact on Services:
Because AC power is cut, the system can only rely on the battery for
a while.
Probable Cause
Handling Suggestion
Work normally
2. Impact on Services:
Probable Cause
Handling Suggestion
please replace it.
Detailed Information
Severity
System Impact
Work normally
2. Impact on Services:
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
replace it.
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
10M clock refers to the clock crystal of master board, this alarm is
reported when crystal without output.
PLL is the clock chip, the input is a 10M clock, the output is multi-Serdes
clock; when the PLL without output or the output clock frequency is
not 61.44M, the alarm is reported .
If the PLL lock, but the standby board did not report the Serdes, the
alarm is reported.
4-phase clock is lost
Phase clock refers to phase locked of soft PLL phase detector, the
alarm is reported when phase clock is lost
Standby board or mater board is each other's partner board, the alarm
is reported when either of them cannot receive alarm which is send by
partner board.
3-36
SJ-20120322151347-005|2012-04-15(R1.1)
Standby board or mater board is each other's partner board, the alarm
is reported when data format or content of the alarm which is received
from partner has problem.
The alarm is reported when standby board can not detected the alarm.
8-PLL clock of net port is lost
PLL clock of net port refers to the alarm outputted by PLL network port ,
the alarm is reported when the PLL lock without PLL clock.
9-PLL of net port is lost
PLL of net port refers to the PLL which provide work alarm to the PHY
chip and exchange chip, the alarm is reported when PLL chip meet
lose of lock.
Severity
System Impact
board is fault.
2. service influence:
when master board is fault, system can not work normally and the
corresponding clock modul of the outer board is alarm. It cause all
services are interrupted. If the slave board is fault, the system can run
normally. But master-to-slave switch cannot be executed when master
board is fault. It reduces the system reliability.
Probable Cause
Handling Suggestion
1. Reset board
1. Reset board
1. Reset board
4. Change CC slot
3-37
SJ-20120322151347-005|2012-04-15(R1.1)
1. Reset board
3.61
Detailed Information
The time of the subsidiary phase being used to control is more than 30
minutes. And it is not in the main phase's controlling.
3.Control voltage abnormal
Severity
System Impact
board is fault.
2. service influence:
when master board is fault, system cannot work normally and the
corresbording clock module of the outer board is alarm. It cause all
services are interrupted. If the slave board is fault, the system can run
normally. But master-to-slave switch cannot be executed when master
board is fault. It reduces the system reliability.
Probable Cause
Handling Suggestion
3-38
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
signal.
2. For the outer card of receiver, outer receiver does not output 1PPS
signal.
3. For the 1588, the 1588 processer does not output 1PPS signal.
Handling Suggestion
Probable Cause
3-39
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
configured, do it and observe. If it is configured, check whether there
is satellite receiving fault, 1588 packet loss rate fault or the current
reference clock source losing alarm. If there are alarms, deal with
them. Otherwise, change the board.
Severity
System Impact
Probable Cause
Handling Suggestion
error
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
interruption
Detailed Information
Severity
System Impact
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Detailed Information
Severity
System Impact
Probable Cause
under-temperature of battery.
Handling Suggestion
3-41
SJ-20120322151347-005|2012-04-15(R1.1)
in the detection.
Handling Suggestion
Probable Cause
battery capacity.
Handling Suggestion
capacity is configured properly.
3-42
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
3.72
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
In the case of optical port 0 alarm, check the connection of the fiber
optics and the optical module between the local RRU and the higher
level board. Reconnect the fiber and the module if any insecure
connection is found.
3-43
SJ-20120322151347-005|2012-04-15(R1.1)
2. Check the fiber optics between the boards for possible damage.
Replace the fiber if any damage is found.
Probable Cause
Handling Suggestion
3.74 198092244 LNA alarm
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
iii. Verify that the connector of the antenna feeder is tightened securely.
Fasten the connector if the connection is loose.
ii. Check the RRU for the poor connection of the RF cable. Fasten the
cable or replace it if any loose or disconnection is found.
iii. Check the power amplifier for possible failure. Replace the power
amplifier in case of any damage.
iv. Check the duplex for possible damage. Replace the duplex in case
of any damage.
3-45
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
2. The connection between TMA power cable and ground is in the state
of short circuit or low resistance;
Handling Suggestion
correctly.
2. Check if the state between TMA power cable and the ground is short
circuit or low resistance.
Work normally.
2. Impact on Services:
Probable Cause
2. PA is abnormal.
Handling Suggestion
RRU fault:
(1) Replace the PA.
(2) Replace the board.
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
and FS functionality board. Ensure that optical module and fiber have
been installed.
Work normally
2. Service Impact:
Probable Cause
Handling Suggestion
version.
3-47
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Work normally.
2. Service Impact:
Probable Cause
Handling Suggestion
channel alarm
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Related alarms:
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
Related alarms:
3. Replace RF board.
Probable Cause
Handling Suggestion
alarm.
Step: Open the Fault Management interface and check if an alarm "The
board parameter configuration is incorrect" appears to this board.
3. Reset the board.
3-49
SJ-20120322151347-005|2012-04-15(R1.1)
The board or system might fail to work normally. The service on the
board might be down.
Probable Cause
Handling Suggestion
AC voltage:80 V - 280 V
2. Replace the RRU power unit and wire the power unit to the RRU
interior module properly.
Severity
System Impact
Probable Cause
3-50
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
threshold 280 V(the tolerance is +/-1V).
(1). Shut down the RRU and disconnect it from power socket. Check
whether the voltage of the AC input is higher than 281 V (the tolerance
is +/- 1V).
(1). Shut down the RRU and disconnect it from power socket. Check
whether the voltage of the DC input is higher than 61 V(the tolerance is
+/- 1V).
Severity
System Impact
Probable Cause
(1). Shut down the RRU and disconnect it from power socket. Check
whether the voltage of the AC input is lower than 81 V(the tolerance is
+/- 1V).
(1). Shut down the RRU and disconnect it from power socket. Check
whether the voltage of the DC input is lower than 37 V(the tolerance is
+/- 1V).
3-51
SJ-20120322151347-005|2012-04-15(R1.1)
3.87
Detailed Information
Severity
System Impact
Work normally.
2. Service Impact:
The board or system fails to work normally. The service on the board
is down.
Probable Cause
Handling Suggestion
(1). Check if the standing wave of feeder is normal. Replace the feeder
if the standing wave is not normal.
(2). Check the RRU for the poor connection of the RF cable. Fasten
the cable or replace it if any loose or disconnection is found.
(3). Check the power amplifier for possible failure. Replace the power
amplifier in case of any damage.
(4). Check the duplex for possible damage. Replace the duplex in
case of any damage.
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Work normally
2. Impact on Services:
Probable Cause
Handling Suggestion
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
3.91
Detailed Information
Severity
System Impact
Work normally
2. Impact on Services:
Probable Cause
not well grounded or ageing failure.
Handling Suggestion
Severity
3-54
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Work normally
2. Impact on Services:
Probable Cause
2. The dry contact is not well connected or correctly configured.
Handling Suggestion
3. Check the status of the breaker. Find out the reason for over-current
protectin or open circuit, then solve the problem.
Severity
System Impact
Work normally
2. Impact on Services:
Probable Cause
not well grounded or ageing failure.
3-55
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
contact alarm is correctly configured.
3.94
Detailed Information
Severity
System Impact
Work normally
2. Impact on Services:
Either the board or the system may not work properly. All services
borne on the board are interrupted.
Probable Cause
Handling Suggestion
3-56
SJ-20120322151347-005|2012-04-15(R1.1)
3.95
Detailed Information
Severity
System Impact
Work normally
2. Impact on Services:
Either the board or the system may not work properly. All services
borne on the board are interrupted.
Probable Cause
Handling Suggestion
Severity
System Impact
Work normally
2. Impact on Services:
Either the board or the system may not work properly. All services
borne on the board are interrupted.
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Work normally
2. Impact on Services:
Situation 1: If non-RRU board reports this alarm, the system can work
properly for a while. But if this situation lasts for a long term, the system
must be lack of electricity.
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Work normally
2. Impact on Services:
3-58
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
please replace it.
3.99
Detailed Information
Severity
System Impact
Probable Cause
2. The fan has a fault.
Handling Suggestion
RRU fault:
Probable Cause
3-59
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
RRU fault:
Severity
System Impact
Probable Cause
Handling Suggestion
Severity
System Impact
Probable Cause
3-60
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Chapter 3 Equipment Alarm
Handling Suggestion
find out the interference source and handle it. However if it is poor
connection at antenna port, approach the corresponding site to handle
antenna port problem.
Probable Cause
Handling Suggestion
RRU fault:
Severity
System Impact
Work normally.
2. Service Impact:
Probable Cause
connects PA and monitoring module.
3-61
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
2. Check the connection wire between the power amplifier and the
monitor module and ensure it is securely connected.
3. Replace the power amplifier module.
4. Replace the monitor module.
Severity
System Impact
Work normally.
2. Service Impact:
Probable Cause
Handling Suggestion
Severity
System Impact
Work normally.
2. Service Impact:
3-62
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Chapter 3 Equipment Alarm
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
power slightly
Detailed Information
Severity
System Impact
Work normally.
2. Service Impact:
Probable Cause
Handling Suggestion
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Work normally.
2. Service Impact:
Probable Cause
Handling Suggestion
low
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
3-64
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
3.112
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
(1). Check if the standing wave of feeder is normal. Replace the feeder
if the standing wave is not normal.
3-65
SJ-20120322151347-005|2012-04-15(R1.1)
(2). Check the RRU for the poor connection of the RF cable. Fasten
the cable or replace it if any loose or disconnection is found.
(3). Check the amplifier for possible failure. Replace the power
amplifier in case of any damage.
(4). Check the duplex for possible damage. Replace the duplex in
case of any damage.
3.113
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Severity
System Impact
Work normally
2. Impact on Services:
3-66
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
version is correct.
2. Reset the FS board.
Severity
System Impact
Work normally
2. Impact on Services:
Board logic cannot parse frame data so that system services are
interrupted.
Probable Cause
Handling Suggestion
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
Work normally
2. Impact on Services:
The board logic cannot parse baseband frame data so that services
are interrupted.
Probable Cause
Handling Suggestion
2. Check whether there is a clock alarm on board or CH board. If yes,
please handle it.
Severity
System Impact
Work normally
2. Impact on Services:
Probable Cause
Handling Suggestion
SJ-20120322151347-005|2012-04-15(R1.1)
Work normally
2. Impact on Services:
Probable Cause
Handling Suggestion
interrupted
Detailed Information
Severity
System Impact
Probable Cause
3-69
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
type. If yes, process it.
3.120
is wrong
Detailed Information
Severity
System Impact
Probable Cause
problem.
Handling Suggestion
please handle it.
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
Severity
System Impact
Probable Cause
Handling Suggestion
2. Check whether the fibers are inserted properly and the fiber plug
is clean.
Probable Cause
Handling Suggestion
2. Check whether the fibers are inserted properly and the fiber plug
is clean.
Severity
System Impact
Probable Cause
Handling Suggestion
3-72
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
is correct in Version Management.
Probable Cause
Handling Suggestion
Probable Cause
Handling Suggestion
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
interrupted.
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
station and ensure the connection is proper and secure.
3-74
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
ATMA 2
ACOM 241
Severity
System Impact
Probable Cause
Handling Suggestion
ATMA 2
ACOM 241
Severity
System Impact
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
ATMA 2
ACOM 241
Severity
System Impact
Probable Cause
Handling Suggestion
3.135 198092325 AISG other hardware error
Detailed Information
ATMA 2
ACOM 241
Severity
System Impact
Probable Cause
Handling Suggestion
3-76
SJ-20120322151347-005|2012-04-15(R1.1)
ATMA 2
ACOM 241
Severity
System Impact
Probable Cause
Handling Suggestion
ACOM 241
Severity
System Impact
Probable Cause
Handling Suggestion
ATMA 2
ACOM 241
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
Probable Cause
Handling Suggestion
Probable Cause
Handling Suggestion
ATMA 2
ACOM 241
3-78
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
2. Reset equipment.
3. Replace equipment.
interrupted.
Detailed Information
Severity
System Impact
3-79
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
2. The communication link between ATMA device and the system has
a problem.
Handling Suggestion
base station and ensure the connection is proper and secure.
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
3-81
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
Severity
System Impact
Probable Cause
2. The communication cable between RET device and the system has
a problem.
Handling Suggestion
station and ensure the connection is proper and secure.
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
Probable Cause
Handling Suggestion
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
Severity
System Impact
Data packets transmitted via the Electrical Ethernet port may be lost.
This may lead to interrupted services.
Probable Cause
that connected to local base station.
Handling Suggestion
3-84
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Work normally
2. Impact on Services:
Situation 1: If non-RRU board reports this alarm, the system can work
properly for a while. But if this situation lasts for a long term, the system
must be lack of electricity.
Probable Cause
Handling Suggestion
3.158 198092364 Calibrate Fail
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
3-85
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
no light signal.
Detailed Information
Severity
System Impact
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
2. Check whether the fibers are inserted properly and the fiber plug
is clean.
Severity
System Impact
Probable Cause
Handling Suggestion
2. Check whether the fibers are inserted properly and the fiber plug
is clean.
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
2. Check whether UCI board is normal.
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
PA.
2. TRx board is abnormal, which causes very high input power of PA.
3. RDM hasn't been calibrated, which causes very high input power of
PA.
Handling Suggestion
Detailed Information
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
speed.
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
3-89
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
delay parameter.
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
supply.
Detailed Information
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
3-91
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Work normally
2. Impact on services:
3-92
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
Severity
System Impact
Work normally
2.Impact on services:
Probable Cause
Handling Suggestion
Severity
System Impact
Work normally
2. Impact on services:
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
Severity
System Impact
Work normally
2.Impact on services:
Probable Cause
Handling Suggestion
problem.
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Work normally
2.Impact on services:
Probable Cause
Handling Suggestion
Severity
System Impact
Probable Cause
Handling Suggestion
CC is in normal state.
3-95
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Work normally
2.Impact on services:
Handling Suggestion
problem and supply power to it.
Severity
System Impact
Work normally
2.Impact on services:
Probable Cause
Handling Suggestion
3-96
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
CC is in normal state.
3.185
Detailed Information
Severity
System Impact
Work normally
2.Impact on services:
Probable Cause
Handling Suggestion
3-97
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
2. Check whether the fibers are inserted properly and the fiber plug
is clean.
Probable Cause
Handling Suggestion
stack mode
Detailed Information
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
3. Check the configuration of both ends and make sure network port
modes are the same.
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Work normally.
2.Impact on Services:
3-99
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Severity
System Impact
Work normally
2.Impact on Services:
3-100
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
time.
Handling Suggestion
2. Configure correct link mode at local end so that the link stays in
full-duplex status.
Probable Cause
Handling Suggestion
power
Detailed Information
Severity
System Impact
Probable Cause
3.The monitoring unit used socket is poorly connected or its used cable
is broken.
3-101
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
4.Check whether the monitoring unit used socket is well connected and
its cable is in good status.
Probable Cause
3.The monitoring unit used socket is not well connected or its cable is
broken.
Handling Suggestion
Severity
System Impact
3-102
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
3-103
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Probable Cause
3-104
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
2.Check whether the configured "LLVD1 voltage" of the monitoring
unit is reasonable.
Probable Cause
Handling Suggestion
2.Check whether the configured "LLVD2 voltage" of the monitoring
unit is reasonable.
3-105
SJ-20120322151347-005|2012-04-15(R1.1)
NetNumen U31(TDD LTE) eNodeB Alarm Handling Reference
Probable Cause
Handling Suggestion
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Handling Suggestion
Probable Cause
Handling Suggestion
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
power
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
3-108
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
Severity
System Impact
Probable Cause
cannot meet the requirement for sharing inter-subrack IQ data.
Handling Suggestion
connected.
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
devices.
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
devices.
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
3-112
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
devices.
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
devices.
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
3-115
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
devices.
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
devices.
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
3-118
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Chapter 3 Equipment Alarm
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
devices.
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
devices.
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
3-121
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
devices.
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
devices.
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
3-124
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
devices.
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
devices.
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
3-127
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
3-129
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Check downlink fiber time delay of each RRU in the sector(for example,
R08i and R11 cannot be configured in the same sector).
2. Check the distance between 2 RRUs in the sector, the longest
distance should be less than 10km.
3.264 198096553 RRU Type is not consistent with
configuration type
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
3. Replace board.
normal.
3-131
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
Severity
System Impact
Probable Cause
Handling Suggestion
fault.
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
2.Replace RRU.
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
3-134
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
3.278
Severity
System Impact
Probable Cause
(1). Either RET antenna or a tower mounted amplifier has too large
leakage current.
3-135
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
configured, either too low or too high?
Severity
System Impact
Probable Cause
Handling Suggestion
3-136
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
3-138
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Chapter 4
Environment Alarm
Table of Contents
Severity
System Impact
The board is powered down. All services borne on the board are
interrupted.
Probable Cause
limit.
Handling Suggestion
Work normally
2. Impact on Services:
Cables may be stolen and water may enter the cabinet. Both may
cause reduced service performance, even service interruption.
Probable Cause
contact alarm is wrongly configured. Note that there are two kinds of
status: normally closed, normally open.
Handling Suggestion
4-2
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
The power to the over-current board is turn off and the services
provided by this board is completely interrupted.
4-3
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
Probable Cause
Handling Suggestion
The equipment temperature may become over high which may cause
the board of the system to work improperly.
Probable Cause
Handling Suggestion
4-4
SJ-20120322151347-005|2012-04-15(R1.1)
4.8
Detailed Information
Severity
System Impact
Work normally
2. Impact on Services:
Either the board or the system may not work properly. Consequently,
service performance is worsen or services may even be interrupted.
Probable Cause
1. The dustproof net is blocked.
2. The air conditioner is faulty.
3. The heat exchanger is faulty.
4. Wrong threshold is configured.
5. The environment monitoring unit is faulty.
In the case of low temperature at air outlet:
Handling Suggestion
4-5
SJ-20120322151347-005|2012-04-15(R1.1)
4.9
Detailed Information
Severity
System Impact
Work normally
Either the board or the system may not work properly. Consequently,
service performance is worsen or services may even be interrupted.
Probable Cause
Handling Suggestion
Severity
System Impact
Work normally
2. Impact on Services:
Cables are probably stolen or water may enter the device. These may
cause reduced service performance or even service interruption.
Probable Cause
dry contact alarm is wrongly configured. Note that there are two kinds
of status: normally closed, normally open.
4-6
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
4.11
Detailed Information
Severity
System Impact
Work normally
2. Impact on Services:
The board or system may not work properly. As a result, services borne
on the board are interrupted.
Probable Cause
dry contact alarm is wrongly configured. Note that there are two kinds
of status: normally closed, normally open..
Severity
System Impact
Work normally
2. Impact on Services:
No impact
4-7
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
dry contact alarm is wrongly configured. Note that there are two kinds
of status: normally closed, normally open.
Handling Suggestion
off the base station and locate the problem. Do not power on the device
unless the problem is completely solved.
dry contact alarm is wrongly configured. Note that there are two kinds
of status: normally closed, normally open.
Handling Suggestion
Detailed Information
Severity
4-8
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Work normally
2. Impact on Services:
This may cause other alarms such as device high temperature alarm,
whole-set temperature rise alarm, or the board or system may not work
properly. The high temperature rise may further cause reduced service
performance and even service interruption.
Probable Cause
dry contact alarm is wrongly configured. Note that there are two kinds
of status: normally closed, normally open.
Handling Suggestion
2. Replace the air conditioner.
4.15
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
The equipment temperature may become over high which may cause
the board of the system to work improperly.
Probable Cause
Handling Suggestion
under-temperature.
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
for alarm.
Handling Suggestion
in the detection.
2. The temperature sensor is damaged.
3. The temperature sensor is not connected.
4. The AC transducer or the monitoring unit is damaged.
Handling Suggestion
equipment room condition.
4-11
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
Severity
System Impact
Probable Cause
Handling Suggestion
4-12
SJ-20120322151347-005|2012-04-15(R1.1)
the detection.
Handling Suggestion
equipment room condition.
AC power supply input and locate the fault. After the fault is removed,
power on again, and restart the sensor.
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
2. The sensor is damaged.
Handling Suggestion
2. Replace the sensor.
Detailed Information
Severity
System Impact
Probable Cause
4. The door status switch is not installed appropriately, that is, the door
status switch cannot be attracted normally after the door is closed.
5. The monitoring unit is faulty.
Handling Suggestion
3. The door status switch is not installed appropriately, that is, the door
status switch can not be attracted normally after the door is closed.
4. The monitoring unit is faulty.
4-14
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
Handling Suggestion
Severity
System Impact
Probable Cause
board, but the monitoring unit indicates that the environment monitoring
board is configured.
4-15
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
disconnected.
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Work normally
2. Impact on Services:
4-16
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
4-18
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Chapter 5 Alarm
Processing
Table of Contents
198094815
198096567
198092010
198092014
198092016
198092017
198092019
198092022
198092024
198092025
198092027
198092029
198092030
198092060
198092066
198092070
198092309
198092310
198092347
198092348
198092360
198092366
198092390
198092391
198092395
198092396
198092397
198092398
198092403
198092404
198092405
198092406
198092407
198092408
198092412
198092413
198092414
SJ-20120322151347-005|2012-04-15(R1.1)
Unavailable
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
2. The link between this board and master CC board is faulty.
Handling Suggestion
is proper.
Probable Cause
Handling Suggestion
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
The services borne on the board may have low performance. In serious
situation, the services may be interrupted.
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
5-4
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Work normally
2.Impact on Services:
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
The board fails to obtain version. Except for hot patch and MMC
version, the board cannot boot normally if the relevant software is
missing.
2.Impact on Services:
Except for hot patch and MMC version, the board cannot work properly
if the relevant software is missing. And all services borne on the board
are interrupted.
Probable Cause
Handling Suggestion
version package again.
5.9 198092024 DOM is lack of space
Detailed Information
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
in BIN directory.
Severity
5-6
SJ-20120322151347-005|2012-04-15(R1.1)
Work normally
2. Impact on Services:
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
configuratin.
Severity
5-7
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
specification package.
Handling Suggestion
software
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
5-8
SJ-20120322151347-005|2012-04-15(R1.1)
Work normally
Detailed Information
Severity
System Impact
Probable Cause
5-9
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
5.18
Detailed Information
Severity
System Impact
Probable Cause
5-10
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
5. Re-connect cables.
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
necessary.
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
5.22 198092366 Configuration Fail
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
5-12
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
The board software update fails and the services provided by this board
is completely interrupted.
Probable Cause
board, is incorrect.
2. The board is faulty.
Handling Suggestion
Severity
System Impact
Single board cannot get version software. Except for hot patch and
MMC version, other software is missing. As a result, the corresponding
board fails to boot.
2.Impact on services:
Except for hot patch and MMC version, other software is missing.
Consequently, single board cannot work properly and all services borne
on the board are interrupted.
Probable Cause
2. The alarming board has a hardware fault.
Handling Suggestion
5-14
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
2. Impact on Services:
The board cannot work properly, so all services borne on the board
are interrupted.
Probable Cause
Severity
System Impact
work normally
2.Impact on services:
Probable Cause
frequency or duplex.
Handling Suggestion
5-15
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
5-16
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
work normally
2.Impact on services:
Probable Cause
Handling Suggestion
5-17
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
2.Impact on Services:
Probable Cause
Handling Suggestion
Severity
System Impact
5-18
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Work normally
2. Impact on Services:
Probable Cause
OMC.
5-19
SJ-20120322151347-005|2012-04-15(R1.1)
Handling Suggestion
module rate. Then check if the alarm disappears.
Severity
System Impact
Probable Cause
Handling Suggestion
Probable Cause
Handling Suggestion
2.Check if the communication link between the RRU used by the cell
and the BBU is normal.If the RRU is faulty,first handle RRU's alarm.
3.Reset the faulty CC board.
4.Replace the faulty CC board.
5-20
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
2.Check if the communication link between the RRU used by the cell
and the BBU is normal.If the RRU is faulty,first handle RRU's alarm.
3.Reset the faulty CC board.
5-21
SJ-20120322151347-005|2012-04-15(R1.1)
5-22
SJ-20120322151347-005|2012-04-15(R1.1)
Chapter 6
QoS Alarm
Table of Contents
alarm
198094826 PCI conflict alarm
198094827 PCI confusion alarm
198092350 RRU pre-download is failed
198092368 Ethernet remote fault alarm(RDI)
198092370 AIS alarm
198092380 EFM Link is broken
receiver
Detailed Information
Severity
System Impact
Work normally
2. Impact on services:
Probable Cause
Handling Suggestion
6-1
SJ-20120322151347-005|2012-04-15(R1.1)
Work normally
2.Impact on services:
Probable Cause
Handling Suggestion
(1) Check the connection of GNSS antenna feeder and ensure it is OK.
(2) Check whether the direction of GNSS antenna is suitable (e.g. Is
there any obstacle surrounding the antenna?)
6.3
has a satellite searching alarm.
Detailed Information
Severity
System Impact
Work normally
2.Impact on services:
Probable Cause
Handling Suggestion
(1) Check the connection of GNSS antenna feeder and ensure it is OK.
(2) Check whether the direction of GNSS antenna is suitable (e.g.is
there any obstacle surrounding the antenna?)
6-2
SJ-20120322151347-005|2012-04-15(R1.1)
Chapter 6 QoS Alarm
6.4
receiver has a satellite searching alarm.
Detailed Information
Severity
System Impact
Work normally
2.Impact on services:
Probable Cause
Handling Suggestion
(1) Check the connection of GNSS antenna feeder and ensure it is OK.
(2) Check whether the direction of GNSS antenna is suitable (e.g.is
there any obstacle surrounding the antenna?)
Probable Cause
Handling Suggestion
Detailed Information
Severity
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
cell's coverage.
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
that has relationship with other MEP fault; In single MEP, not receiving
ETH-RDI means the total MEG has no fault.
Handling Suggestion
6.9 198092370 AIS alarm
Detailed Information
SJ-20120322151347-005|2012-04-15(R1.1)
Severity
System Impact
Probable Cause
Handling Suggestion
Detailed Information
Severity
System Impact
Probable Cause
Handling Suggestion
6-5
SJ-20120322151347-005|2012-04-15(R1.1)
6-6
SJ-20120322151347-005|2012-04-15(R1.1)
Chapter 7
Notification
Table of Contents
198092054
198092055
198092056
198092058
198092059
198092061
198092062
198092063
198092064
198092065
198092228
198092229
198092271
198092297
198092312
198092314
198092315
198092316
198092329
198092338
198092349
198092381
198092392
198094823
198096557
198096566
198098433
198092031
198092033
198092034
hours
7-1
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
Detailed Information
System Impact
Probable Cause
Handling Suggestion
Detailed Information
System Impact
Probable Cause
Handling Suggestion
package
Detailed Information
System Impact
Work normally
2. Impact on Services:
Probable Cause
7-2
SJ-20120322151347-005|2012-04-15(R1.1)
Chapter 7 Notification
Handling Suggestion
specification package again. After that, activate it.
System Impact
Probable Cause
Handling Suggestion
SJ-20120322151347-005|2012-04-15(R1.1)
Probable Cause
Handling Suggestion
7.9 198092064 Switchover failed
Detailed Information
System Impact
Probable Cause
Handling Suggestion
7.10 198092065 Board switchover failed
Detailed Information
System Impact
Probable Cause
Handling Suggestion
Detailed Information
System Impact
Probable Cause
Handling Suggestion
Detailed Information
System Impact
Probable Cause
Handling Suggestion
SJ-20120322151347-005|2012-04-15(R1.1)
Chapter 7 Notification
7.13
Detailed Information
System Impact
Probable Cause
Handling Suggestion
2. Reset the faulty board (note: resetting CC board will cause all
services borne on the board to be interrupted, so please choose proper
time to conduct this reset operation).
3. Replace the faulty board (note: resetting CC board will cause all
services borne on the board to be interrupted, so please choose proper
time to conduct this reset operation).
System Impact
Work normally
2. Impact on Services:
Probable Cause
exceeds the configured threshold.
Handling Suggestion
connected and the corresponding connector is clean.
2. Reset the corresponding RRU forcibly.
7-5
SJ-20120322151347-005|2012-04-15(R1.1)
System Impact
Probable Cause
Handling Suggestion
7.16 198092314 IP Conflict
Detailed Information
System Impact
Probable Cause
Handling Suggestion
7.17 198092315 Mac Conflict
Detailed Information
System Impact
Probable Cause
Handling Suggestion
7.18 198092316 ACOM address conflict
Detailed Information
device, but user does not re-scan AISG device, then the address
conflict will affect existing device to communicate normally. When the
address conflict occurs, base station will try to detect and recover it.
After recovery, the system will give this alarm notification. However,
only the existing device can resume to normal communication. The
newly inserted device must be scanned before it can be recognized and
managed by base station.
7-6
SJ-20120322151347-005|2012-04-15(R1.1)
Chapter 7 Notification
System Impact
Probable Cause
connected AISG device.
7.19
Detailed Information
device, but user does not re-scan AISG device, then the address
conflict will affect existing device to communicate normally. When the
address conflict occurs, base station will try to detect and recover it.
After recovery, the system will give this alarm notification. However,
only the existing device can resume to normal communication. The
newly inserted device must be scanned before it can be recognized and
managed by base station.
System Impact
Probable Cause
connected AISG device.
7-7
SJ-20120322151347-005|2012-04-15(R1.1)
NetNumen U31(TDD LTE) eNodeB Alarm Handling Reference
7.20
Detailed Information
device, but user does not re-scan AISG device, then the address
conflict will affect existing device to communicate normally. When the
address conflict occurs, base station will try to detect and recover it.
After recovery, the system will give this alarm notification. However,
only the existing device can resume to normal communication. The
newly inserted device must be scanned before it can be recognized and
managed by base station.
System Impact
Probable Cause
connected AISG device.
device.
Detailed Information
System Impact
Probable Cause
Handling Suggestion
7.22 198092381 EFM Link has error data
Detailed Information
System Impact
Probable Cause
SJ-20120322151347-005|2012-04-15(R1.1)
Chapter 7 Notification
Handling Suggestion
first switchboard is normal.
Detailed Information
System Impact
Probable Cause
Handling Suggestion
7.24
Detailed Information
Severity
System Impact
Probable Cause
9.DPD Invalid.
Handling Suggestion
System Impact
Probable Cause
Handling Suggestion
function
Detailed Information
System Impact
Probable Cause
Handling Suggestion
function.
SJ-20120322151347-005|2012-04-15(R1.1)
Chapter 7 Notification
Handling Suggestion
Detailed Information
System Impact
Probable Cause
Handling Suggestion
Detailed Information
System Impact
Probable Cause
Handling Suggestion
System Impact
Probable Cause
Handling Suggestion
7-12
SJ-20120322151347-005|2012-04-15(R1.1)
Glossary
AISG
- Antenna Interface Standards Group
- 天线接口标准组
BBU
- BaseBand Unit
- 基带单元
CPU
- Central Processing Unit
- 中央处理器
DPD
- Digital Pre-Distortion
- 数字预失真
IMA
- Inverse Multiplexing over ATM
- ATM反向复用
LNA
- Low Noise Amplifier
- 低噪声放大器
MMC
- Module Management Controller
- 模块管理控制器
PLL
- Phase Locked Loop
- 锁相环
PSU
- Power Supervision Unit
- 电源监控单元
QoS
- Quality of Service
- 服务质量
RET
- Remote Electrical Tilt
- 远程控制电子下倾角
RF
- Radio Frequency
- 射频
SJ-20120322151347-005|2012-04-15(R1.1)
NetNumen U31(TDD LTE) eNodeB Alarm Handling Reference
RRU
- Remote Radio Unit
- 远端射频单元
SCTP
- Stream Control Transmission Protocol
- 流控制传输协议
TCP
- Transfer Control Protocol
- 传输控制协议
VSWR
- Voltage Standing Wave Ratio
- 电压驻波比
II
SJ-20120322151347-005|2012-04-15(R1.1)
. Any reproduction or
without the prior written
ent are protected by
esentations or conditions
ss for a particular purpose,
mages resulting from the
ights or applications
en license between ZTE
e to the subject matter
Revision Date
2012-4-15
2011-12-20
ZTE Proprietary and Confidential
I
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XI
XII
7-11
I
Summary
Describes the concept of fault management
Describes communication alarms with respect to detailed
information, severity, probable cause, system impact, and
handling suggestion
Describes equipment alarms with respect to detailed
information, severity, probable cause, system impact, and
handling suggestion
Describes environment alarms with respect to detailed
information, severity, probable cause, system impact, and
handling suggestion
Describes processing alarms with respect to detailed
information, severity, probable cause, system impact, and
handling suggestion
Describes QoS alarms with respect to detailed
information, severity, probable cause, system impact, and
handling suggestion
Describes notification with respect to detailed information,
e or displayed
eans such as
w current or
ement enables
o remove potential
uires timely
d and handled.
occurs during
ccidental factors.
atically removed by
dition and its
(ITU-T Recommendation
T Recommendation
equipment is located
Alarm/Notification Code
Alarm/Notification Code is the identifier which differentiates alarms/notifications.
Alarm/Notification Code is defined by a 32-bit field indicating the specific code value.
Alarm Name
Detailed Information
Detailed Information reflects such content as fault cause and fault phenomenon.
Alarm Severity
severity as
ption. It requires
ns network service
ce capability in a
eshoot, find
as soon as possible.
PLL is unlocked.
Major
Because PLL is unlocked, its output clock cannot meet system
requirement. As a result, PHY may not work normally in SNYCE mode.
PLL has no reference clock input or the reference clock is in poor
quality.
Alarm happens when HDLC run into bad link in the process of
negotiation.
Critical
bottom-layer link of communication may be interrupted.
2-3
ZTE Proprietary and Confidential
Alarm happens when Sscop link cannot send NBAP or ALCAP data in
time that causes cumulate data that need be sent exceeds cache limit.
Critical
It may lead service command cannot be receive and send so that the
services are interrupted.
1. The physics link that base station carries PVC link is fault.
2. Base station PVC's parameters are configured wrongly.
3. Board is fault.
1. Check if there are related alarms in real-time monitor of alarm
ZTE Proprietary and Confidential
Minor
none
1. It is impossible to communicate with master clock of this link.
2. This link encounters a serious network congestion problem.
3. When the standard Announce message is enabled, it is impossible
to trace master clock source of the link.
1. Check whether the physical connection to CC is normal.
Alarm happens when PPP in LCP process receives Link Loop at three
times.
Major
PPP link circle.
PPP Link Circle.
2-5
ZTE Proprietary and Confidential
1. Board Status:
1. The configured clock reference source doesn't exist.
1. Path parameters (FE and PPP) are wrongly configured at local end.
cal signal
This alarm is reported when the received power by an optical module is
too high or too low.
Minor
2-12
ZTE Proprietary and Confidential
1. Board Status:
Work normally
2. Impact on Services:
The service performance in the corresponding cell is reduced.
1. The optical fiber is broken.
2. The optical module is aged.
3. The real length of an optical fiber exceeds the transmission distance
supported by the optical module.
1. Check the connections of optical module and fiber. After that, check
1/X2 signal
Optical module loss signal.
Critical
S1/X2 interface link breakdown, fail to communicate.
Optical fiber breakdown.
Check optical module and Optical links.
2.23 198096564 RRU and outer LNA communication
RRU and outer LNA communication link broke.
Major
The RRU may not tune remote LNA normally.
RRU and external LNA communication link broke.
Check the connection of external LNA and RRU.
2-14
ZTE Proprietary and Confidential
Output of PLL has 4 ways, where the third way is directed to PHY with
no detection by EPLD. EPLD detects another way in output of PLL. The
value in EPLD offset 0x48 register read by MCU is sent to CC through
IPMI, and then be sent to OMCB.
Major
Because the working clock on PHY's synchronous Ethernet is lost, the
corresponding Ethernet port cannot work properly.
PLL has no 25M clock output.
1. If the board is only used as an ordinary data switching board without
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3-88
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3-94
3-95
3-95
able alarm.
3-97
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3-98
3-98
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t mode from
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m of RRU
RRU reports an unlocked local oscillator alarm.
Critical
1.Board Status:
None
Major
1. Board Status:
This alarm is reported when the lightning protection device has a fault
due to lightning attack, not well grounded or ageing failure.
Minor
1. Board Status:
1. View the relevant network management interface and finds that the
Major
1. Board Status:
1. If the air break switch of the main AC input is not closed, then close it.
This alarm is reported when the rectifier-related PFC has one of these
faults: over-current input, over-voltage output or under-voltage output.
Critical
1. The rectifier will be powered off for protection.
2. It influences the power supply for the base station.
The PFC circuit of the rectifier is faulty.
Replace the rectifier.
3.31 198092084 Embedded power SMR Over-Vin Off
Rectifier AC input over-voltage.
Critical
1. The rectifier will be powered off for protection.
2. It influences the power supply for the base station.
1. The AC input voltage of the rectifier is higher than the threshold
value of over-voltage protection.
2. The rectifier is damaged.
1. Check whether the AC voltage is higher than the threshold value.
2. Replace the rectifier.
3.32 198092085 Embedded power SMR Under-Vin Off
Rectifier AC input under-voltage.
Critical
1. The rectifier will have current-limiting output or be powered off for
protection.
2. It influences the power supply for the base station.
1. The AC input voltage of the rectifier is lower than the threshold value
of under-voltage protection.
2. The rectifier is damaged.
1. Check whether the AC voltage is lower than the threshold value.
2. Replace the rectifier.
The ambient temperature of the rectifier is too high which causes the
rectifier to shut down.
Critical
1. The rectifier will be powered off for protection.
2. It influences the power supply for the base station.
1. The environment temperature of the rectifier is too high.
2. The rectifier is damaged.
1. Check whether the temperature of the rectifier's heat radiator is
The ambient temperature of the rectifier is too high which causes the
output power of the rectifier to derate.
Critical
1. The load capacity of the rectifier is influenced.
2. It influences the power supply for the base station.
1. The environment temperature of the rectifier is higher than
The rectifier AC input voltage is too low which causes the output power
of the rectifier to derate.
Critical
1. The load capacity of the rectifier is influenced.
2. It influences the power supply for the base station.
1. The AC input voltage of the rectifier is lower than the threshold
voltage for under-voltage load-reduction.
2. The rectifier is damaged.
1. Check whether the AC voltage is lower than the threshold value.
2. Replace the rectifier.
-Down
The ambient temperature is lower than TmpL Shut Down, causing all
the loads to shut down.
Critical
It influences the power supply for the base station.
1. The system temperature is lower than the temperature for
The test stops but the test duration does not reach the maximum test
time.
Warning
It does not influence the power supply for the base station.
1. Before the test time expires, the battery discharge is stopped.
ry Output
The air break switch of the standby AC output is not closed.
Minor
The power supply from standby AC output is influenced.
1. The air break switch of the standby AC output is not closed.
2. PM has a fault. A board in-slot signal has been detected, but in fact
this slot is not configured with any board.
1. Configure this board in the Network Management interface, or
1. Board Status:
lure alarm.
EPLD register R/W test fails. It is explained as: CPU reads/writes
to/from EPLD register, this operation returns a value, but the value is
different from configured value.
Major
Both clock selection and switchover functions are affected.
1. HOST bus is abnormal
2. MCU component is abnormal
3. EPLD component is abnormal
1. Remove and insert the board.
2. Replace the board.
3.60 198092214 Hardware of Clock Module Fault
1-10M clock lost
ZTE Proprietary and Confidential
Critical
1. board condition:
None
1-10M clock lost
Major
1. board condition:
urce 1PPS
Current Active Reference Source 1PPS Lost
Minor
Long term lost can cause clock and fame cannot be synchronous, and
soft switch cannot be achieved.
1. For the satellite receiver, the satellite receiver does not output 1PPS
When air interface clock isn't configurated, or air interface clock sources
cannot be lock(clock source is interrupted seriously to beyond the clock
threshold, or crystal oscillator is error), alarm is reported.
Major
1. board condition:
board run normally.
2. service influence:
services in the board are interrupted completely.
Does not configurate the air interface clock source. Or the air interface
clock source cannot be lock(clock source interrupted seriously, beyond
adjust threshold of crystal oscillator, or crystal oscillator fault).
ut Fault
SMR Output Fault
Critical
It influences the power supply for the base station.
The rectifier is damaged.
1. Pull out the 1.rectifier and plug it in again, and make it powered on.
2. Replace the rectifier.
This alarm is reported when the system detects that TMA channel input
current is over threshold (135~140mA), but less than 200mA.
Major
1. Board Status:
Work normally
2. Service Impact:
Cell coverage is slightly affected
1. The configured threshold is not consistent with real TMA threshold;
1. Board Status:
1. Board Status:
1. Board Status:
Work normally.
2. Service Impact:
RF output quality is affected. The service on the board is down.
1. DPD chip runs abnormally;
2. Software operation on DPD is failed.
1. On NMS fault management interface, check if the following alarm
ing alarm
RRU doesn't send a heart-beat message to BBU.
Critical
1.Work normally.
2. Service Impact:
The service on the board might be down
RRU communication is broken or software is abnormal
1. Check if the board has "Board communication link is interrupted"
ZTE Proprietary and Confidential
age alarm
The input AC voltage of power module is higher than alarm threshold
280 V(error ±1V), or the direct current voltage of power module is
higher than alarm threshold 60 V(error ±1V).
Major
1. Board Status:
The input AC voltage of power module is higher than alarm threshold
280 V(error ±1V), or the direct current voltage of power module is
1. Board Status:
Work normally.
2. Service Impact:
Board communication link is down. The board on the service is down.
1. Frame number is discontinuous.
2. There is no frame rate received within 160ms.
Replace the optical module/fiber of FS functionality board. Replace the
optical module used by the faulty optical port.
cted at
This alarm is reported when the external device at a dry contact is faulty.
Minor
1. Board Status:
Work normally
2. Impact on Services:
It doesn't affect services.
Locate the alarm cause according to real external devices.
3-53
ZTE Proprietary and Confidential
1. Board Status:
This alarm is reported when the system detects that main power input
at dry contact is abnormal.
Major
1. Board Status:
This alarm is reported when the system detects that the main power at
dry contact is faulty.
Major
1. Board Status:
RU board
The temperature of RU exceeds slight-high temperature threshold.
Major
1. Board Status:
Work normally
2. Impact on Services:
The PA reduces its RF channel transmissionn power by 2db.
1. The device temperature is over high.
ZTE Proprietary and Confidential
rse link
This alarm is given when the detected value of RSSI is below lower
threshold. However, this alarm will disappear when the value is lower
than recovery threshold, otherwise the alarm remains.
Minor
If only a channel has low RSSI value, capacity per cell may be reduced
and uplink coverage in the cell may shrink. If all channels have low
RSSI value, user uplink service cannot be accessed.
Receiving channel is broke.
Confirm that whether it is caused by software abnormality or hardware
rse link
This alarm is given when the detected value of RSSI is over higher
threshold. However, this alarm will disappear when the value is greater
than recovery threshold, otherwise the alarm remains.
Minor
Uplink coverage of the cell shrinks or user uplink service cannot be
accessed.
1. There is strong external interference.
2. Poor connection at antenna port causes Tx spurious emission,
which disturbs Rx.
When main control board cannot detect local benchmark clock, 61.44M
Critical
1. Board Status:
1. PA is not enabled.
2. PA transmit power is abnormal;
3. TRx board has a fault.
1. Turn on the power amplifier.
2. Replace the power amplifier.
3.108 198092279 Downlink analog power exceeds rated
This alarm is given when analog power exceeds rated power by
0.1~1dB for above 20 times.
Critical
1. Board Status:
1.Software is abnormal.
2.Hardware is broken.
1.If software is abnormal, find the problem and update software.
2.If hardware is broke, go to the flow of repairment.
3-63
ZTE Proprietary and Confidential
eeds rated
The system will give this alarm when high layer software has detected
that digital power exceeds rated power (see notes) by 0.1~1dB for 20
times within one minute.
Critical
1. Board Status:
wer is low
This alarm is given when carrier analog power exceeds rated power
by 0.1~1dB for above 20 times.
Warning
Decreased transmission power causes cell coverage to shrink. Or
services cannot be provided due to wrong transmission signals.
1. Software is abnormal.
2. Hardware is broken.
1. If software is abnormal, find the problem and update software.
2. If hardware is broke, go to the flow of repairment.
198092283 Remote antenna VSWR alarm
VSWR at antenna port is higher than limit(1.5~2.0), but lower than
limit(2.5~3.0).
Major
1. Board Status:
Board Operation is normal.
2. Service Impact:
The service on the board is not affected.
Antenna VSWR is higher than limit(1.5~2.0) and lower than
limit(2.5~3.0), or there has strong interferential signals of the same
frequency, or RRU has fault.
1. Check the antenna failure.
This alarm is reported when FPGA main clock and Serdes reference
clock signals on board are abnormal.
Critical
1. Board Status:
electric
This alarm is reported when the uplink frame at optical/electric port
is unlocked.
Critical
1. Board Status:
This alarm is given when channel downlink TDM frame is unlocked, i.e.
failure in detecting TDM frame header.
Critical
3-67
ZTE Proprietary and Confidential
1. Board Status:
This alarm is reported when PLL chip cannot output FPGA main clock
or Serdes reference clock due to unlocked PLL.
Critical
1. Board Status:
is not in
This alarm is reported when optical/electric port is not well connected.
Minor
1. Board Status:
1. Check whether the main control board has a clock alarm. If yes,
The alarm will be reported when the receiving optical port of RRU in the
chain has no optical signal received.
Minor
Optical link is interrupted. This happens between two optical ports,
either from previous RRU to this RRU, or from this RRU to next RRU.
The Rx fiber is not well connected to optical port of RRU or optical
module is broken.
1. Reset the RRU forcibly.
Rx port of
The alarm will be reported when the CPRI frame of RRU in the chain
The alarm is reported when RRU detects that power voltage is lower
than a certain value.
Critical
1. Board Status:
Work normally
2. Impact on Services:
The corresponding cell cannot provide services.
1. At RRU side, main power source is abnormal.
2. The external power device of RRU is faulty.
1. Check whether the power cable at RRU side is abnormal.
2. Check whether the external power device has a fault.
Exception in MMC.
Critical
Board fails to power on.
1. MMC is not written.
2. MMC is broken.
1. Check whether the software version of the board and the PM board
The alarm is reported in CC board when product process fails to report
Minor
I. Board Status:
None.
II. Service Impact:
It will effect calling.
1. It has no Opt speed or TDM speed correspondingly.
2. Radio Mode is not valid.
3. Protocol is incompatible between FS and RRU.
1. Reconfigure TDM speed or Opt speed.
2. Check Radio Mode.
3. Reconfigure protocol of FS or RRU.
Minor
Service Impact:
Minor fault occurs in ACOM, which might cause the performance of
corresponding cell to degrade.
ACOM minor fault
1. Reset the equipment.
2. Replace the equipment.
Minor
Service Impact:
AISG operation is abnormal, which might cause the performance of
corresponding cell to degrade.
Parameter error
3-75
ZTE Proprietary and Confidential
Minor
Service Impact:
AISG operation is abnormal, which might cause the performance of
corresponding cell to degrade.
Parameter error
1. Reset the equipment.
2. Replace the equipment.
When AISG other hardware has a error, This alarm is reported.
Minor
Service Impact:
AISG operation is abnormal, which might cause the performance of
corresponding cell to degrade.
Parameter error
1. Reset the equipment.
2. Replace the equipment.
Minor
Service Impact:
AISG operation is abnormal, which might cause the performance of
corresponding cell to degrade.
Parameter error
1. Reset the equipment.
2. Replace the equipment.
Minor
3-77
Service Impact:
AISG operation is abnormal, which might cause the performance of
corresponding cell to degrade.
Parameter error
1. Reset the equipment.
2. Replace the equipment.
Major
1. Board Status:
1. Parameter error.
2. ATMA(ACOM) device link is interrupted.
3. ATMA(ACOM) device is not on-duty.
1. On NMS configuration management interface (tower top amplifier
Major
Service Impact:
Operation of RET motor is down, which might cause the performance
of corresponding cell to degrade.
RET motor fault
1. Open the Base station Configuration Management window, open
When RET don't respond the adjusting command, this alarm is reported.
Minor
Service Impact:
Operation of RET motor is down, which might cause the performance
of corresponding cell to degrade.
RET motor don't respond the adjusting command
1. Open the Base station Configuration Management window, open
Configuration is failed.
Major
Impact configuration.
Configuration is wrong or hardware is faulty.
Check if the configuration parameter from OMCB or CC is right and
the board is broken.
l port is
This alarm is given when the receiver frame at UCI optical port is
unlocked, i.e. failure in detecting K-code header.
Critical
RPGS to UCI optical link is broke.
1. The optical fiber from RGPS to FS is abnormal or Optical module
is broke.
2. UCI works abnormally.
1. Reset the RGPS forcibly.
This alarm is reported when check the fiber delay adjust is overtime.
Critical
UCI fiber delay adjust is failed, so it cannot calibrate 1PPS of RGPS
and 1PPS or TOD cannot be output to CC also.
1. the antenna of RGPS is broke.
2. UCI board is broke.
3-87
ZTE Proprietary and Confidential
1. Board Status:
Board operation is normal.
2. Service Impact:
It will effect calling.
1. Input parameter is not valid.
2. Bandwidth is not enough.
Reconfigure IQ on configuration management interface of OMCB.
3.167 198092384 It is failed to configurate IQ.
The alarm is reported when IQ configuration is failed in FS board.
Minor
1. Board Status:
Board operation is normal.
2. Service Impact:
It will effect calling.
1. Input parameter is not valid.
2. Bandwidth is not enough.
Reconfigure IQ on configuration management interface of OMCB.
3.168 198092385 It is failed to configurate optical port
The alarm is reported when optical port speed configuration is failed
in FS board.
Minor
1. Board Status:
Board operation is normal.
2. Service Impact:
It will effect RRU link and IQ configuration.
Optical port speed is not valid.
Reconfigure optical port speed on configuration management interface
of OMCB.
ZTE Proprietary and Confidential
1. Board Status:
It will effect board power supply.
2. Service Impact:
It will not effect service.
Power supply configuration is failed when the total power of all the
board configurated in OMCB exceeds available power of PM.
Reconfigure power supply on configuration management interface of
OMCB.
3.172 198092393 UES ethernet semiduplex alarm
Link is in semiduplex status.
Major
1. Board Status:
Board operation is normal.
2. Service Impact:
It may cause data packet loss if there is a large quantity of data.
Link is in semiduplex status.
Check the physical linkmode configuration.
3.173 198092394 Several rectifiers faulty
2 or more rectifiers are faulty.
Critical
It may affect power module to carry load so that base station cannot
be properly powered.
1. Several rectifiers are faulty.
2. The faulty rectifiers are associated to input air switch. The input air
switch breaks.
3. Open phase happens.
1. Check working status of the faulty rectifiers.
2. Check whether open phase happens.
3. Replace the faulty rectifiers.
iver has
This alarm is reported when the built-in-type GNSS receiver has a fault
or is unavailable.
Critical
1.Board Status:
nna has a
This alarm is reported when the built-in-type GNSS antenna has a
faulty feeder cable.
Major
1. Board Status:
Minor
1.Board Status:
1. RGPS receiver has a power cut problem.
1.Board Status:
e GNSS
This alarm is reported when one of the following situations happens in
Minor
1.Board Status:
1. RGPS receiver has a power cut problem.
e GNSS
This alarm is reported when the external-backplane-type GNSS
receiver has a faulty feeder cable.
Major
1.Board Status:
e GNSS
This alarm is reported when CC has detected that the receiver mode
configured at background is different from that directly read from
foreground hardware.
Minor
None
1. The receiver mode is wrongly configured.
2. The receiver mode configured at background is inconsistent with
foreground.
1. If it is front-panel wiring, check whether the link between USR and
1. Board Status:
Work normally
2. Impact on Services:
Services of slave frame are interrupted.
1. ETH1 line is not properly inserted.
2. ETH1 line is broken.
3. Network port rates at both ends are different after the changing of
network port modes.
1. Remove and insert ETH1 line again.
ase station
Uplink transport port of a base station operates in a different mode
from configured one.
Minor
1. Board Status:
1.AC input phase current is larger than the threshold, which is used to
f built-in
AC phase is missing.
Major
1.Rectifier may not work properly.
2.It affects power supply to a base station.
1.AC input cable is fell off.
of built-in
The battery's voltage is lower than power-cut setting value so that all
power load has to be powered down.
Critical
It affects power supply to a base station.
in power
CAN bus is abnormal.
Minor
The communication with the rectifier is interrupted. This will affect
battery's performance and management function.
CAN bus is interrupted.
Check whether CAN bus cable is fell off.
3.204 198092458 Abnormal battery of built-in power
Abnormal status is detected for the battery.
Critical
It doesn't affect power supply to a base station. But energy-saving
control will be affected.
1. The battery discharging ability is not strong.
2. The battery is not well charged.
Replace the battery.
3.205 198092459 Abnormal input dry contact of built-in
The input dry contact gives an alarm.
Critical
It doesn't affect power supply to a base station. But the dry contact
connected device may not report an alarm properly.
1.The monitoring unit is broken.
2.The input detection hardware has a problem.
1. Replace the monitoring unit.
2. Check SCDB (hardware circuit board).
built-in
Environmental temperature is higher than high-temperature cut-off
threshold so that the battery is removed.
Critical
It affects power supply to a base station.
1.System temperature is higher than high-temperature cut-off threshold.
1. Board Status:
Board operation is normal.
2. Service Impact:
No impact on service
There is a fault on the User-defined dry contact.
Perform different process methods according to the type of the exterior
1. Board Status:
Board operation is normal.
2. Service Impact:
No impact on service
There is a fault on the User-defined dry contact.
Perform different process methods according to the type of the exterior
1. Board Status:
Board operation is normal.
2. Service Impact:
No impact on service
There is a fault on the User-defined dry contact.
Perform different process methods according to the type of the exterior
1. Board Status:
Board operation is normal.
2. Service Impact:
No impact on service
There is a fault on the User-defined dry contact.
Perform different process methods according to the type of the exterior
1. Board Status:
Board operation is normal.
2. Service Impact:
No impact on service
There is a fault on the User-defined dry contact.
Perform different process methods according to the type of the exterior
1. Board Status:
Board operation is normal.
2. Service Impact:
No impact on service
There is a fault on the User-defined dry contact.
Perform different process methods according to the type of the exterior
n BBU
Failure of optical decoding in BBU.
Major
Those RRUs attached to BBU via this optical port maybe not provide
service.
Serdes data signal is lost.
If normal, reset board, else replace it.
3.266 198096555 Failure of optical decoding in RRU
Failure of optical decoding in RRU.
Major
The RRU containing the optical port or the next RRU connected via the
optical port may be lost to BBU.
Serdes data signal is lost.
1. Check whether connection between RRU and fiber is normal, or
abnormal
Baseband IQ data power from BBU exceeded the rated power or lower
than the least power.
Major
The RRU will not establish the frequecy successfully.
The baseband IQ data power that BBU sends to RRU extended or
lower than rated power.
Check the state and configuration of BBU, or change the port with that
of stable RRU to figure out the problem.
3.269 198096558 Guide frequency that BBU sends to
RRU DwPCH power from BBU exceeded the rated power or lower
than the least power.
Major
The RRU will not establish the frequecy successfully.
The DwPCH power that BBU sends to RRU extended or lower than
rated power.
Check the state and configuration of BBU, or change the port with that
of stable RRU to figure out the problem.
3.270 198096559 RRU adjust channel or adjust cable
RRU adjust channel or adjust cable fault.
Major
It causes the failure of the antenna adjustment of the RRU.
Antenna adjust channel fault, or adjust cable disconnected(RRU with
muti-channel has an antenna adjust port which is connected to the
outside antenna adjust port by a cable).
1. Check whether adjust cable link correctly.
2. Check whether the cable is good.
3. replace the RRU.
3-132
ZTE Proprietary and Confidential
nk alarm
Master and slave monitor link alarm.
Major
The primary RRU and the secondary RRU can not work in concordance,
only one of them can be used.
1. Master/slave control failure;
2. 485 master/slave cable pins error.
1.Switch master/standby clock cable.
a channel
The amplitude or phase among TX channels or RX channels is different.
Major
The radio signal may be affected.
When difference is too much between channels in antenna adjusting,
Antenna adjusting ends. Maybe problem exist in other place.
1. Software start to use standard offline parameter.
2. Check if offline parameter in eeprom is normal.
3. Replace RRU.
Replace RRU.
3-133
k failure
Read and check the RRU saved offline parameter, but the check
process fails.
Major
The antenna may not be properly calibrated. As a result, RF signals
may not be properly transmitted or received and service quality is
surely affected.
Read and check the RRU saved offline parameter, but the check
process fails.
1. Software enables standard offline parameter.
2. Check whether the offline parameter saved in EEPROM is correct.
3. Replace the RRU.
198098431
Detailed Information
Minor
1. Board Status:
Work normally
2. Impact on Services:
Cell coverage is affected.
1. The threshold configured at background is inconsistent with typical
rm due
Channel current is larger than the maximum value allowed by
AISG/NSBT power moduel.
Minor
1. Board Status:
Work normally
2. Impact on Services:
Cell coverage is affected.
1. The antenna system is in the status of short circuit.
2. The connector at NSBT port has a short-circuit problem.
3. RRU equipment has a short-circuit problem.
1. Check whether the configured voltage at AISG/NSBT port is
djustment
The closed-loop power control process tries to adjust the power at
antenna port, but the adjusted value exceeds a normal range.
Minor
1.Board Status:
Work normally
2.Impact on Services:
RRU transmission power becomes inaccurate.
The closed-loop power control process tries to adjust the power at
antenna port, but the adjusted value exceeds a normal range.
1. Check whether RRU environmental temperature exceeds normal
working range.
2. Check whether PA gain changes greatly as temperature drifts.
1.Board Status:
Work normally
2.Impact on Services:
RRU transmission power becomes inaccurate.
Failure in configuring power level
Check whether the static power level configured at background is legal.
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ecause
This alarm is reported when the board temperature exceeds upper limit
and cannot work properly.
Major
1. Board Status:
1. View the relevant network management interface and finds the dry
MP voltage.
Minor
Affect the power supply of the boards that they cannot bear any service.
1. When the MP voltage reported by PM/PSA board exceeds the upper
Fan failure.
Minor
1. Board Status:
1. Fan failure.
2. The fault with the environment monitoring unit.
1. Check whether the fan power supply link is normal.
2. Replace the fan.
This alarm is reported when a door control sensor is used but the
door is not closed.
Major
1. Board Status:
1. View the relevant network management interface and finds that the
1. Check whether the door is closed. If not, please close the door.
2. Replace the cable, which is connected to the door control sensor.
1. View the relevant network management interface and finds that the
1. Check whether the base station is flooded. If yes, power off the
1. View the relevant network management interface and finds that the
1. Check whether there is smog inside the base station. If yes, power
None
Minor
1. Board Status:
Work normally
2. Impact on Services:
No impact.
1. View the relevant network management interface and finds that the
1. Board Status:
1. View the relevant network management interface and finds that the
FCE-fan failure
4-9
Minor
1. Board Status:
1. Fan failure.
2. The fault with the environment monitoring unit.
1. Check whether the fan power supply link is normal.
2. Replace the fan.
4.17 198092105 Embedded power Environment is
The environment temperature is lower than environment
under-temperature that is set.
Minor
The battery's capacity is influenced.
1. The environment temperature is lower than the threshold value for
alarm.
2. The temperature sensor is damaged.
3. The monitoring unit is faulty.
1. Check the temperature in the equipment room, and improve the
nger Fault
The heat exchanger is damaged or the temperature is beyond the
allowed range.
Major
The normal heat dissipation of the power supply is influenced.
1. The heat exchanger is faulty.
2. The monitoring unit's socket is of bad contact or disconnected.
3. The monitoring unit is faulty.
1. Check whether the monitoring unit's socket is of bad contact or
I. Board Status:
1. The board that has been configured does not exist on the rack.
1. Board Status:
ersion of
This alarm is reported by the slave board when it fails to synchronize
version files with master board.
Major
1.Board Status:
1. Board Status:
Work normally
2. Impact on Services:
There is no impact on services.
DOM has no sufficient space.
Log in Software Version Management interface, then delete slave
version package file and firmware package file.
5.10 198092025 Failure in synchronizing software
version of master control board
This alarm is reported when the master control board fails to
synchronize version files with slave board.
Major
1. Board Status:
The slave control board resets.
2. Impact on Services:
The master/slave changeover function cannot be performed.
1. The software version associated to the master control board is
wrong.
2. The DOM on the slave board is lack of space.
3. The standby control board has a hardware fault.
1. Delete all files from the slave control board except for those saved
An alarm is given when the system has constantly detected CPU usage
exceeds low alarm threshold.
Minor
1. Board Status:
1. Board Status:
on doesn't
This alarm is reported when the main control board finds that MMC
running software version doesn't exist.
Warning
1. Board Status:
on error
This alarm is reported when a board has detected that the delivered
center frequency from CC board is wrong. This happens during initial
or running period.
Critical
1.Board status:
Work normally.
2. Impact on services:
The service on the board is down.
1. Carrier frequency is not configured in the system.
2. The carrier frequency is wrongly configured.
3. Hardware is faulty.
1. Configure correct carrier frequency
2. Reset the board
1.Board status:
Work normally.
2. Impact on services:
The service on the board is down.
1. IQ parameter is not configured in the system.
2. The IQ parameter is wrongly configured.
Configure correct IQ parameter
5.33 198092407 Delay parameter configuration error
This alarm is reported when a board has detected that the delivered
delay parameter from BBU is wrong.
Critical
1.Board status:
Work normally.
2. Impact on services:
The service on the board is down.
The delay parameter is wrongly configured.
Check delay parameter in BBU
5.34 198092408 Carrier power configuration error
This alarm is reported when a board has detected that the delivered
carrier power from BBU is wrong.
Critical
1. Board status:
ncE+1588)
This alarm is reported when SyncE clock is unavailable in SyncE+1588
mode.
Warning
If SSM messages are constantly lost for long time, phases may not
be synchronized.
Phase synchronization source is lost.
Check SyncE clock reference source.
5.38 198092430 Optical module rate does not match
This alarm is reported when the speed of an optical module is
inconsistent with its configured value.
Major
1. Board Status:
The actual optical module cannot support the speed configured by
This alarm is reported when the length of optical fiber is beyond the
transmission distance of an optical module.
Minor
1. Board Status:
Work normally
2. Impact on Services:
The services borne on the corresponding link may be interrupted.
Optical fiber length is beyond optical module transmission distance
Replace the optical module so that it can support longer transmission
er has a
This alarm is reported when the built-in-type GNSS antenna fails to
search satellites or the number of searched satellites doesn't reach
minimum requirement.
Minor
1.Board Status:
Major
It will affect stability of ethernet link.
ETH-AIS stops alarm when service level detects fault.
Please check ethernet transmission link.
6.10 198092380 EFM Link is broken.
EFM of ethernet detects that link has fault.
Major
It will cause that ethernet link is broken.
The handshake between base station and the first switchboard is failed.
Please check whether the transport link between base station and the
first switchboard is normal.
ZTE Proprietary and Confidential
198092035 E1 link bit error has been detected in the past 24 hours
ZTE Proprietary and Confidential
Find an alarm code from additional alarm information. Then handle the
alarm according to the alarm code.
Module reset
The module has been reset.
The module has been reset.
None
The partner machine is in error status. This status is read from signal
line by bottom-layer BSP.
The module's status is abnormal.
The module's status is abnormal.
1. Remove and insert the board.
2. This abnormity seldom happens. Once it happens, please inform
RD center for fault location.
Switching succeeded.
None
has high
This notification is reported when FS detects that LCV bit error rate
at optical port exceeds threshold.
1. Board Status:
The measured LCV bit error rate from the link between BBU and RRU
1. Check whether the optical fiber between BBU and RRU is well
ZTE Proprietary and Confidential
Service Impact:
Service Impact:
Service Impact:
Please check whether the transport link between base station and the
7.23 198092392 Product process fails to power on
Product process fails to power on.
It will affect power-on of product process.
1. Product process fails to power on.
2. Product process power-on is overtime.
None
198094823 DPD Running Status Abnormal
DPD module running status is abnormal in RRU.
None
The downlink power output drops and the quality of RF output
declines.
1.Input Baseband Signal Too Large.
None
7.29 198092033 Board power-on failed
The board fails to be powered on due to the board's basic process
power-on failure or timeout.
Board's power-on failure will cause the board to reset.
1. process power-on failed.
2. Process power-on timeout.
None
7.30 198092034 Bit error has been detected during E1
physical layer in the past 24 hours
Bit error has been detected during E1 physical layer in the past 24
hours.
Influence the communication quality.
Transmission link has a problem. Do statistics on trunk for 24 hours,
then find one of these abnormities: lost of receiving clock, lost of
receiving carrier, output open-circuit, output over-current and link code
violation. Thus, this notification is given.
1. Check DDF connections: whether jumpers are well connected, there
ected in
E1 link bit error has been detected in the past 24 hours.
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t phenomenon.
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of OAM
munication
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utes has exceeded
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an Fault
Over-Vin Off
nder-Vin Off
use Broken
ommFail
aker Alarm
le Fault
onfiguration
unication
der-Temp
ZTE Proprietary and Confidential
ownlink IQ
ZTE Proprietary and Confidential
box alarm
ower input
exceeds rated
and power is
ric link is
signal
ZTE Proprietary and Confidential
rameter error
t peer-end
ptical port has
e is failed.
e optical port
e RRU device
e power
ex alarm
ZTE Proprietary and Confidential
n alarm
k broken in
up unavailable
of built-in
ZTE Proprietary and Confidential
lt-in power
tact of built-in
ct alarm 2
ct alarm 3
ct alarm 4
ct alarm 5
ct alarm 6
ct alarm 7
ct alarm 8
ct alarm 10
ct alarm 11
ct alarm 12
ct alarm 13
ct alarm 14
ct alarm 15
ct alarm 16
ct alarm 18
ct alarm 19
ct alarm 20
ct alarm 21
ct alarm 22
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ct alarm 24
ct alarm 26
ct alarm 27
ct alarm 28
ct alarm 29
ct alarm 30
ct alarm 31
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ct alarm 34
ct alarm 35
ct alarm 36
ct alarm 37
ct alarm 38
ct alarm 39
ct alarm 40
ct alarm 42
ct alarm 43
ct alarm 44
ct alarm 45
ct alarm 46
ct alarm 47
ct alarm 48
ct alarm 50
bnormal
abnormal
delay of two
ing in RRU
BU sends to
adjust cable
hen power on
nment is
Magnet Alarm
of board
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nt Rule Library
k is interrupted
doesn't exist.
software
uration error
on error
on error
ration error
ion error
s not match
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e searching alarm...6-2
atellite searching
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of GNSS
S receiver
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ver completed
ver completed
specification
ZTE Proprietary and Confidential
ess power-on
cess power-on
ccessful
power on
e slot turn-off
ed during E1