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Latin American Perspectives
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Outsourcing and the New Labor
Precariousness in Latin America
by
Didimo Castillo Fernandez and Adrian Sotelo Valencia
In recent years, Latin America has become a prime destination for the off
shoring of foreign corporations' production and service sectors. Offshoring is
a form of outsourcing that involves transferring certain phases of production
to other countries, and today it is one of the strongest influences on the world
market. In an era characterized by increased trade and mobility of people,
objects, and information technologies, the service and manufacturing indus
tries have undergone drastic changes. Many nonessential or low-skilled pro
duction and service operations have been relocated outside of their countries
of origin while management functions remain behind.
Consistent with the strategies adopted by the capitalist classes to reduce
production costs and increase profits, outsourcing has increased in recent
decades in the United States and globally. It began in the United States during
the 1970s and increased notably during the next two decades with the rise of
neoliberalism. Neoliberal policies were actively promoted by the Reagan
Dfdimo Castillo Fernandez is a professor and researcher in the Department of Political and Social
Sciences at the Universidad Autonoma del Estado de Mexico. He is the editor of Estados Unidos:
La crisis sistemica y las nuevas condiciones de legitimation (2010). Adrian Sotelo Valencia is a profes
sor and researcher at the Centro de Estudios Latinoamericanos of the Department of Political and
Social Sciences of the Universidad Nacional Autonoma de Mexico. He is the author of Crisis
capitalista y desmedida del valor: Un enfoque desde los Grundrisse (2010).
LATIN AMERICAN PERSPECTIVES, Issue 192, Vol. 40 No. 5, September 2013 14-26
DOI: 10.1177/0094582X13492124
© 2013 Latin American Perspectives
14
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Castillo Fernandez and Sotelo Valencia / OUTSOURCING AND LABOR PRECARIOUSNESS 17
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Castillo Fernandez and Sotelo Valencia / OUTSOURCING AND LABOR PRECARIOUSNESS 19
This process coincides with the adoption since the mid-1970s of relatively
new strategies for promoting capitalization and earnings abroad that have had
a noticeable impact on migration (and its restrictions) and the job market. The
percentage of U.S. foreign investment rose from 8.6 percent in 1973 to 18.7 per
cent in 2008. During the same period, it increased from 7.9 percent of the total
gross domestic product (GDP) to 15.7 percent, with a slight decline in 2009 as a
result of the economic crisis. These strategies have captured the imagination of
U.S. society. They seem to promise limited international immigration and bet
ter wages (with outside capital) for native workers. However, this is an
extremely fragile supposition given that the imperialist country must maintain
its position in the international system. In addition, it is possible that conces
sions will have to be made at the expense of foreign labor to benefit the domi
nant country.
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20 LATIN AMERICAN PERSPECTIVES
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Castillo Fernandez and Sotelo Valencia / OUTSOURCING AND LABOR PRECARIOUSNESS 21
Workers) and Social Security and their value-added and income taxes (El
Universal, February 4,2011).
The importance of Latin America as an offshore destination appears to be
increasing. The principal reasons for this, according to the Kearney index, are
a favorable business climate, a skilled labor force, and worker availability.
Using these criteria (measured on a scale of 0 to 4 for the first factor and 0 to 2
for the latter two), Mexico has the highest rank in the region with scores of 2.68,
1.60, and 1.44 and an overall grade of 5.72. (The world leader, India, has a score
of 7.01.) Chile has a grade of 5.52 and Brazil a grade of 5.48. According to
Christian Callieri of A. T. Kearney, Argentina has a well-educated workforce,
but its political environment and the large fluctuations in the exchange rate
keep it from occupying a better position. Chile offers a "stable economy at Latin
American prices" and has a well-educated workforce and excellent infrastruc
ture. Its twin challenges have been its smaller population and its relatively
small number of English-speakers, but the government has instituted programs
for developing English-language skills in the labor pool. According to Callieri,
Mexico "is quick and easy to get to" from most of the United States, and cost is
another attraction. The country also scores high because of its breadth of qual
ity workers, although it suffers from environmental issues and economic stabil
ity (Rosenthal, 2010). A study by the Association of Experts in Customer Contact
Centers and Izo System has shown that in 2004 alone the offshore call center
market in Latin America grew by 47 percent, billing US$324 million. In
Argentina, in 2005, 50 percent of the revenue from call centers came from off
shore services (65 percent of it from the United States and 30 percent from
Spain) (S&T Consulting, 2005). Wage level is a determining factor in the dynam
ics of relocation from the core countries to the periphery. Empirical evidence for
this assertion comes from a bivariate analysis showing an inverse relationship
between median annual income and index of outsourcing with a Pearson coef
ficient of -0.417, p = 0.01.
Outsourcing has been significant in allowing companies to reduce produc
tion costs. It involves cost shifting from the primary company to subcontrac
tors. Wage and benefit responsibilities, which are usually limited, are shifted to
third parties. This has led to a global reduction in labor contracts and social
rights. Through offshoring and outsourcing, companies have effectively mod
ernized and increased the precariousness of working conditions. Workers'
rights have diminished with the reduction or elimination of collective bargain
ing. There is a direct correlation between the decrease in production costs and
the rise in corporate profits. Some writers characterize outsourcing or offshor
ing as a mechanism typical of "external flexibility," in which the corporation
has no responsibility to labor. Many nations have accepted offshoring job cre
ation and foreign capital investment uncritically, but it seems to us that the cost
of this investment should be carefully considered. Public policies that are
friendly to foreign investment but hostile to native workers cannot be justified.
This type of outsourcing in Brazil has been accompanied by pro-business
reforms, reduced wages, increased factory automation, and layoffs. Little atten
tion has been paid to the social consequences of this situation.
Outsourcing reduces employment and leads to deteriorating labor relations.
It "tends to polarize the division of labor between jobs with complex activities
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22 LATIN AMERICAN PERSPECTIVES
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Castillo Fernandez and Sotelo Valencia / OUTSOURCING AND LABOR PRECARIOUSNESS 23
developed new forms of outsourcing that are not yet regulated by the law. Since
the law was passed in 2008, more than 200,000 Ecuadorians have become per
manent workers. However, many workers have been given one-year contracts
and then laid off. Thus, companies have been able to reinstitute the precarious
labor conditions that the law sought to avoid. On a positive note, many work
ers have become part of the national social security system for the first time,
and several thousand outsourcing companies have been closed down. Perhaps
most interesting is that the law seems not to have had negative effects on for
eign investment. To date, not one foreign company has left Ecuador.
Transnational companies in Ecuador actually seem to have adapted better to
the changes than Ecuadorian ones (ICEM, 2010).
According to data from the fourth annual "Nuestra America" labor union
conference held in Nicaragua in 2011, outsourcing is the principal problem that
300,000 Nicaraguan workers face. Factories have sought to eliminate labor
unions, creating more precarious labor conditions; some 100 factories have
been able to eliminate the unions at their plants in the past four years. At the
macro level, the countries identified as having the greatest labor instability are
Mexico, Guatemala, and Honduras (El Nuevo Diario, August 30, 2011).
It seems clear that the challenge is to create instruments and practices to limit
the precarious labor conditions that outsourcing brings. The Ecuadorian law is
one alternative that, in principle, benefits workers, but its results are currently
unclear. Meanwhile, it is necessary to promote alternative development strate
gies in the region without neglecting or degrading working conditions and the
collective rights of workers.
FINAL CONSIDERATIONS
The international division of labor has assumed new forms and created new
social relationships. These new forms require institutional mechanisms for
their implementation. Changes in employment, wages, qualifications, and out
sourcing should be crystallized in legislation to maximize benefits for all. In
other words, the state needs to play a fundamental role. Historically, it is the
state that has been charged with instituting business, labor, and economic reg
ulations. Currently, the welfare state is in crisis almost everywhere, leaving
workers powerless and unprotected.
Outsourcing has paved the way for this crisis. It is a powerful tool that allows
companies to survive, expand, and even bypass transcend national laws at the
expense of the working class, which has had to bear the brunt of the capitalist
crisis and corporate oppression. Workers have been attempting to develop new
organizations representing their interests and demands in the face of a struc
tural transformation in which outsourcing is a mechanism for weakening orga
nized labor.
The contemporary capitalist crisis is opening a new historical conjuncture in
which it is possible to shift the balance of power back to labor. Workers have
been struggling with exploitative corporate strategies for reducing wages and
benefits. The overexploitation of labor and increasingly precarious working
conditions are directly linked to outsourcing worldwide. A fundamental task
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24 LATIN AMERICAN PERSPECTIVES
NOTES
1. Outsourcing has permeated various production and service sectors and subsec
Mexico. Vega Garcia (2008) suggests that the impact of outsourcing on the national finan
has resulted in "the pronounced loss of benefits and other labor conquests" and led to m
carious working conditions.
2. The neoliberal strategy tends to generalize the overexploitation of labor through th
sion of the law of value. Similarly, it weakens and disarticulates production systems thr
corrosive action of the capitalist crisis, leading to political instability, deindustrialization
creation of sweatshops in large areas of the world. At the same time, neoliberal practices re
commercial, scientific-technological, and financial trade dependency. In countries with
hegemony, the state and capital are creating a system to reinforce labor overexploitation th
seek to implement in dependent nations (Marini, 1996). Thus overexploitation becomes t
that connects new systems of work organization such as post-Fordism, Toyotaism, and c
reengineering.
3. Since Uruguay and Colombia were not considered in the previous index, we assigned them
position 50 for that index, which would mean an increase of 9 and 7 positions, respectively.
4. Although the federal labor law has been the object of several partial modifications, it has
remained largely unchanged since 1970. Recently the Institutional Revolutionary Party (PRI,
2010) has proposed an overhaul of the statute the objective of which is to legalize outsourcing.
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Castillo Fernandez and Sotelo Valencia / OUTSOURCING AND LABOR PRECARIOUSNESS 25
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26 LATIN AMERICAN PERSPECTIVES
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