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BANDAI NAMCO ENTERTAINMENT INC.

PRIVACY POLICY

Last Updated: June 20, 2017

This Privacy Policy explains how information about you is


collected, used and disclosed by BANDAI NAMCO Entertainment
Inc. (“BNEI”, “us”, “we” or “our”), when you
use our websites, games, mobile applications and other
online products and services (collectively, the
“Services”) or when you otherwise interact with us. This
Privacy Policy applies only to the information we collect
about users of our Services.

We may change this Privacy Policy from time to time. If we


make changes, we will notify you by revising the date at the
top of the Privacy Policy and, in some cases, we may provide
you with additional notice (such as by adding a statement to
the homepage of our Services or sending you a notification).
If you do not agree to the changes, please do not use our
Services or otherwise provide us with your personal
information. We encourage you to review the Privacy Policy
whenever you access the Services to stay informed about our
information practices and the ways you can help protect your
privacy.

I. Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For


example, we collect information when you create an account,
interact with other users, request customer support, sign up
to receive newsletters, participate in surveys or otherwise
communicate with us. The types of information we may collect
include your username, password, email address and any other
information you choose to provide.

Information We Collect from Hardware's Network

Type of Information: Account ID, Online ID

Purpose of Collection: Account Management, Displayed Player


Name In-game

Who the Data may be Shared: QLOC S.A.

Where the Information is Stored: Japan

Information We Collect Automatically When You Use the


Services

When you access or use our Services, we automatically


collect information about you, including:

· Usage Information: We collect information about your


use of our Services, including gaming service ID, levels
completed, game scores, time spent using our Services, and
other game play information.
· Log Information: We log information about your use of
our Services, including your browser type and language,
access times, pages viewed, your IP address and the website
you visited before navigating to our Services.

· Hardware Information: We may collect information about


the computer or device you use to access our Services,
including the hardware model, operating system and version,
browser, MAC address, IP address, and other unique device
identifiers made available by the operating system of your
device.

· Information Collected by Cookies and Other Tracking


Technologies: We use various technologies to collect
information, and this may include sending cookies to your
computer or mobile device. Cookies are small data files
stored on your computer hard drive or in device memory that
help us to improve our Services and your experience, see
which areas and features of our Services are popular and
count visits. We use the following cookies:

o Strictly necessary cookies. These are cookies that are


required for the operation of our website. They include, for
example, cookies that enable you to log into secure areas of
our website.

o Analytical/performance cookies. They allow us to recognize


and count the number of visitors and to see how visitors
move around our website when they are using it. This helps
us to improve the way our website works, for example, by
ensuring that users are finding what they are looking for
easily.

o Functionality cookies. These are used to recognize you


when you return to our website. This enables us to
personalize our content for you, greet you by name and
remember your preferences (for example, your choice of
language or region).

We may also collect information using web beacons (also


known as “tracking pixels”). In contrast to cookies, web
beacons are embedded invisibly on webpages and may not be
disabled or controlled through your browser. For more
information about cookies, and how to disable them, please
see “Your Choices” below.

Information We Collect From Other Sources

We may also obtain information from other sources as far as


it is necessary to perform our Services, and combine that
with information we collect through our Services. In all
other cases we will ask you to authorize us to collect,
store, and use personal information from third parties. For
instance, we may collect game ranking and achievement status
from your console or mobile operating system game center
application. Additionally, when you complete in-app
purchases, we may collect information about you from the
provider of your device operating system when they process
the purchases on our behalf. Please note that we do not
receive your payment method information from the operating
system providers.

II. Use of Information

We (or a third party data processor on our behalf) may


collect, store and use information about you for the
following purposes for the periods necessary to achieve such
purposes:

· Provide, maintain and improve our Services;

· Provide and deliver the products and services you


request, process transactions and send you related
information;

· Register you for an account on our Services and assist


in the management of your account;

· Restore game play information associated with a


particular game if that game was previously deleted and
later reinstalled on the same device;

· Respond to your comments, questions and requests and


provide customer service;

· Send you technical notices, updates, security alerts and


support and administrative messages;

· Communicate with you about products, services, offers,


promotions, rewards, and events offered by BNEI and others,
and provide news, information and other marketing materials
that we think will be of interest to you;

· Monitor and analyze trends, usage and activities in


connection with our Services;

· Process and deliver contest entries and rewards promoted


by BNEI;

· Personalize and improve the Services and provide


in-Service advertisements, content or features that match
user profiles or interests;

· Link or combine with information we get from others to


help understand your needs and provide you with better
service;

· Detect, investigate and/or prevent fraudulent,


unauthorized or illegal activity;

· For any other purpose required or authorized for us to


comply with our legal and regulatory obligations;

· For any other purpose for which you provided the


information.

III. Sharing of Information


We do not share, sell, transfer or otherwise exchange your
personal information with third parties, unless required for
the provision of our products or services, otherwise in
accordance with this Privacy Policy, or permitted by law or
unless you have given us express consent. In compliance with
the aforementioned we may share information about you as
follows or as otherwise described in this Privacy Policy:

· With other users if you choose to participate in the


interactive areas of our Services, such as community forums
(the use of personal data (such as your full name) as a
username in our services is strictly prohibited);

· With our employees, affiliates, related companies,


vendors, consultants and other third party service providers
who need access to such information to carry out work on our
behalf (including, for example, payment processors, website
hosting services, or information storage and processing
service providers);

· In response to legal process or a request for


information if disclosure is in accordance with, or as
otherwise required by, any applicable law, rule, or
regulation (including, for example government or regulatory
bodies, law enforcement, or courts of law);

· If we have reasonable grounds to believe your actions


are inconsistent with our user agreements or policies, or to
protect the rights, property and safety of BNEI, our users
or others;

· In connection with any merger, sale of company assets,


financing or acquisition of all or a portion of our business
to another company;

· With your consent or at your direction.

We may also share aggregated or de-identified information,


which cannot reasonably be used to identify you.

IV. Advertising and Analytics Services Provided by Others

We may allow others to provide analytics services on our


behalf and to serve advertisements within our Services.
These entities may use technologies to automatically collect
information about your device and your use of our Services,
including IP address, device ID, time spent on pages within
our Services, and links clicked within our Services. This
information may be used by us and others to, among other
things, maintain and analyze the functioning of our Services
and deliver contextual or targeted advertising that may be
of interest to you. The use of your information by these
third parties is covered by their respective privacy
policies, and we do not control and are not responsible for
the privacy practices of third parties.

V. Social Sharing Feature


The Services may offer social sharing features or other
integrated tools, which let you share actions you take on
the Services with other social media, and vice versa. The
use of such features enables the sharing of certain personal
information with your friends or the public, depending on
the settings you establish with the third party that
provides the social sharing feature. For more information
about the purpose and scope of data collection and
processing in connection with social sharing features,
please visit the privacy policies of the third parties that
provide these features.

VI. Security

We take reasonable technical and organizational measures to


help protect information about you from loss, theft, misuse
and unauthorized access, disclosure, alteration and
destruction. However, no transmission over the internet can
ever be guaranteed secure so we cannot guarantee the
security of any personal information that you transfer over
the internet to us.

VII. Storing and deleting data

All information collected is being stored in our data


centers located in Japan. Personal data is being stored and
deleted in compliance with privacy requirements. All data
will be de-identified or deleted if no longer required for
the purposes mentioned above, unless further retention is
required by law.

VIII. International Transfers

Personal information that we collect from you is usually


transferred, stored and processed in Japan. Please be aware
that we may transfer your personal information to locations
outside of your country which may not offer the same level
of data protection as your country’s laws. However, our
collection, storage and use of your personal data will
continue to be governed by this Privacy Policy, and where we
do disclose your personal data to third parties located
overseas, we take such steps as are reasonable in the
circumstances to ensure it is used in accordance with this
Privacy Policy. You acknowledge that by providing us with
your personal information, you consent to such overseas
disclosure. By consenting to such disclosure, you
acknowledge that to the extent permitted by law, BNEI will
not be liable, and you will not be able to seek redress
against BNEI, for any breach of your privacy by the overseas
recipient.

IX. Third Party Sites

This website contains links to other websites operated by


third parties. Please note that this Privacy Policy applies
only to the personal information that we collect through
this website and we cannot be responsible for personal
information that third parties may collect, store and use
through their website. You should always read the privacy
policy of each website you visit carefully.

X. Your Choices

Cookies

Most web browsers are set to accept cookies by default. If


you prefer, you can usually choose to set your browser to
remove or reject browser cookies. If you would like more
information from an independent resource on a range of
cookie-related issues, including how to change your browser
settings, please visit www.allaboutcookies.org.

How to Control Cookies

Generally, you can delete all the cookies already stored on


your computer. You can also set most browsers to disable
cookies. To do so, you shall modify your browser settings.
In your browser, the Help section of your browser will
provide you any information you need for managing cookies.
In that case you might have to proceed to manual settings of
some preferences for each time you visit the website.
Managing cookies may prevent you from having access to some
site functions or features. For information on how to manage
cookie options in your browser settings, please visit
http://www.allaboutcookies.org/manage-cookies/.

Removing or rejecting browser cookies does not necessarily


affect third party flash cookies used in connection with our
Services. To delete or disable flash cookies please visit
http://www.macromedia.com/support/documentation/en/flashplay
er/help/help02.html for more information.

Please note that if you choose to remove or reject cookies,


this could affect the availability and functionality of our
Services.

Promotional Communications

Only with your prior opt-in may we send you promotional


messages. You may opt out of receiving them at any time by
following the instructions in those messages. If you opt
out, we may still send you transactional or relationship
messages, but only about our ongoing business relations and
with no promotional content.

Access Rights

You, and your legal guardian if you are a minor, have the
following rights in relation to any personal information
that we hold about you:

· The right to review or to ask us to provide you with


copies of personal information that we hold about you at any
time, subject to a fee specified by law;

· The right to ask us to update and correct any


out-of-date or incorrect personal information that we hold
about you free of charge;
· The right to ask us to cease collecting, processing,
using, or to delete, personal information that we hold about
you, provided that we may refuse to do if required to by
law;

· The right to object to unlawful processing of personal


information that we hold about you;

· The right to opt out of any marketing communications


that we (or any third party to whom we have disclosed your
personal information with your consent) may send you.

If you have such a request, you may address your requests to


ppolicy@bandainamcoent.co.jp.

If you have a BANDAI NAMCO ID, and wish view or to delete


your account, sign into your BANDAI NAMCO ID and follow the
instructions on https://www.bandainamcoid.com/portal/resign.
Once you delete your account, you will no longer be able to
access the BANDAI NAMCO ID services.

If you refuse to provide your personal information or


request we delete or cease collecting your personal
information, you may not be able to use all or some parts of
our Services.

XI. Complaints

If you have any concerns that your personal information may


have been compromised or wish to make a complaint about the
handling of your personal information, please contact us at
ppolicy@bandainamcoent.co.jp setting out the nature of your
complaint. We will investigate your complaint and endeavour
to provide you with a response within a reasonable time of
receipt.

If, after receiving our response, you still consider that


your privacy complaint has not been resolved, you may refer
your complaint to a relevant regulatory or government body
in your jurisdiction.

XII. Contact

If you have any questions about this Privacy Policy or our


practices, please contact us at:

BANDAI NAMCO Entertainment Inc.


Attn: Contact for Personal Information Matter
5-37-8 Shiba
Minato-ku, Tokyo 108-0014
Japan
+81-3-6744-6112 (phone)
ppolicy@bandainamcoent.co.jp

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