Documentos de Académico
Documentos de Profesional
Documentos de Cultura
A Project Report
Presented to
Of
On
Date –18/09/2018
In
By
Ms. Anuradha Bhanudas Jadhav.
Roll No- 08 (2018)
STUDENT’S DECLARATION
Signature :
Date:
ACKNOWLEDGEMENT
I take the opportunity to thank my faculty mentor Prof. Reena Poojara for
her able guidance and valuable suggestion , which helped me in completing
the project work, in time.
I would thank my parents with all the gratitude and respect for their
constant and impeccable support throughout the summer internship course
. Also for having faith in me to achieve the much needed experience.
-Anuradha Jadhav.
TABLE OF CONTENTS
Our research suggests that we need to rethink the problem. There are three
issues to address:
Companies need tools and methods that measure and capture employee
feedback and sentiment on a real-time, local basis so they can continuously
adjust management practices and the work environment at a local level.
These tools include employee feedback systems as well as data analytics
systems that help identify and predict factors that create low engagement
and retention problems.
The HR department consists of 45-46 people. There are several departments under HR
i.e. Field HR, Corporate HR, Travel Desk, Dispatch, HEAD HR. Recruitment HR Function Is
to Hire the Employees for R&D Centers.
In Corporate HR team, employees at the ground level report to Corporate HR who
themselves report to Head HR who then reports to Managing Director. The process of
their functions are mostly decentralized which are undertaken by Site HR. Only
appraisals are centralized which is approved by head HR of Mumbai.
Marketing of drugs are done globally as well as in domestic markets. In global marketing,
the drugs are marketed region wise. But in domestic, it is done on basis of segmentation
such as cardiology, ophthalmology, gynecology etc.
There are about 7-8 R&D Centers which are located nearby which consists of Analytical
Development Laboratory (ADL) and Formulation and Development (F&D). They prepare
the drugs and dosages which are in demand in appropriate markets. Scientists and
researchers focus on regulated, semi regulated markets and domestic markets by
evaluating current market analysis and they accordingly start the production of the
drugs and medicines.
REVIEW OF LITERATURE
Mone and London (2010) defined employee engagement as “when Employee feels
involved, committed, passionate and reciprocates those feelings in work behavior”. It
thus deals with commitment and involvement an employee has towards their organization
and its ethical values. The organization must strive on developing ideal environment
which would contribute to nurture engagement, which would maintain strong relationship
between employer and employee.
One of the ways in which Organizations can successfully utilize their intellectual capital
is by encouraging employee engagement in their work premises. Engaged employees are
energized and passionate about the work and this in turn increases organizational
commitment, productivity as well as retention rate. (Kroth and Boverie, 2003).
Gallup (2006) studied nearly about 24,000 organizations and differentiated the top
quartile and bottom quartile financial performance in consideration to their engagement
scores. The Organizations in the lowest quartile with lesser engaged employees averaged
31-51 % more employee turnover, 51 % additional inventory shrinkage (loss) & 62 %
more employee accidents. On the other hand, organizations in the highest quartile with
the more engaged employees have achieved 12 % higher customer-focused service, 18
% higher efficiency and 12 % higher profitability.
Robinson (2006) suggests most employees are underutilized in the workplace due to lack
of involvement in the decision making process wherein employee engagement can help
such clusters of employees to be more participative which will be beneficial to both
parties. This could help employer in a way to retain productive employees as well as it
will be return on investment.
One of the main drivers of employee engagement is for employees to have the
opportunity to share their opinions and views which must reach the top management.
Currently most of the Organizations do not have such practice and therefore many
employees felt they are not involved in decision making. Thereafter surveys are a
measure of employee voice which helps in finding better ways to engage employees in
several programs.