James Smith

SENIOR SOFTWARE QA TESTER

City State 555-555-5555 email@email.com
Professional Experience Summary

Software Quality Assurance Tester Feb 2013 - Present  Senior software QA tester with full
system development lifecycle
Vetsamerica Business consulting
experience, including designing,
Serve as a key member of software QA team as the lead QA consultant on User Acceptance
developing and implementing test
Testing for the U.S Veterans Affairs Health Care division. Supervise a five-member software QA
plans, test cases and test processes
testing team in developing and implementing automated test management tools and quality-
fueling swift corrective actions,
control methodologies to ensure compliance with QA standards, federal regulations and
significant cost savings and fault-free
customer specifications. Results:
audits.
 Created and executed automated software test plans, cases and scriptto uncover,
 Over 13 years of QA software testing
identify and document software problems and their causes. Led QA effort that
experience and six years of Product
 Imported entire suite of manual Test Scripts into automated testing tootwhich
Management and User-Acceptance
reduced execution time and logged concise test metrics.
Testing experience.
 Produced reliable Requirements Traceability by automatically mapping apex level
 Backed by strong industry
feature artifacts to Test Cases.
proficiency including high profile
 Automated test execution resultswhich captured comprehensive and concise testing software version releases, advanced
data leading to reliable, streamlined reporting. command of various testing suites,
 Deconstructed multi-feature Test Cases into single feature Test Casessuitable for Agile methodologies; cross-functional
segmented testing and traceability. skills in Business Analysis and Product
 Conducted formal and informal product design reviewsthroughout the software Management.
development lifecycle to provide input on functional requirements, product designs,
schedules and potential issues. Leveraged developer relationship background to
communicate effectively with software design team, quickly gaining their respect and Skills
becoming a valued, "go-to" team member on challenging test cases.

 SQA Testing& Methodologies

Senior QA Engineer Aug 2000 - Feb 2013  Requirements Analysis
 Test Plans, Cases & Processes
Sage Software
 Functional Requirements
Promoted to serve as Senior QA Engineer, overseeing quality-assurance testing and teams for
 Scripting& Documentation
client software and systems development projects. Performed system, performance, load,
 Regression &Ad Hoc Testing
regression, stress and data interface testing. Provided developer teams with detailed reports on
 UI & Compatibility Testing
quality metrics, defect identification, reporting and validation. Results:
 User-Acceptance Testing
 Key contributor in the design, development, testing and support of proprietary
 Perfonnnance/ Load / Stress Testing
Customer Service software. This module allowed clients to report and track Support
 3rd Party Application Integration
Tickets, Defects, Products and Solutions throughout the resolution lifecycle.
 Testing Automation
 Designed and implemented automated test casesaddressing areas including database
 Defect/Bug Tracking
impacts, software scenarios, regression testing, negative testing, error/bug retests and
 Test Strategies & Coverage
usability.
 3rd tier Product Support
 Documented software defects using bug tracking systemand reported defects involving  CRM SME -Mentor
program functionality, output, online screen and content to software developers.
 Implemented automated Test Suitecontaining all resolved defects eliminating
undetected recurrences.
Technology Skills
 Delivered thorough QA testing reportsthat determined product quality and release
readiness.
 Rational Jazz Suite (RRC,RTC,RQM),
 R a tiona l R ob ot
Software Developer Nov 1999 - Aug 2000  Rational TestComplete
Eltrax Software  JIRA
Worked with team providing hospitality software installation on client sites. Provided on-site  SQL/Oracle databases
client training, support and system configuration tailored to the needs of the customer.  VMWare
Executed QA testing in support of the development phase of new software releases, service  SharePoint
 MS Office Technologies
packs and hot fixes.
 IIS