Alyssa T.

Franck
Baton Rouge, LA | 937-689-1744 | falyss1@lsu.edu | TPE Candidate ID: 470

EDUCATION:
Master of Education, Higher Education Administration
Louisiana State University, Baton Rouge, LA Anticipated May 2019

Bachelor of Arts, Psychology, Minor in French

Wright State University, Dayton, Ohio May 2017

RESIDENCE LIFE EXPERIENCE:

Graduate Residence Director (GRD), Louisiana State University July 2017 – Present
▪ Communities Served:
▪ Spruce Hall: opening of building in Fall 2018, suite style community, co-ed, housing 400 first-year
students, 30% of the building enrolled in the Career Discovery Residence College
▪ Miller Hall: traditional hall style community, housing 520 first-year women, predominately affiliated
with the Panhellenic Council
▪ Serve as a primary point of contact for all department paperwork and processes within the community
▪ Assume responsibility for opening, closing, budget management, facilities management and desk operations
▪ Supervise and develop 11-12 resident assistants and a staff of 13 desk assistants
▪ Manage a budget of approximately $10,000
▪ Participate in staff recruitment, selection and training efforts of all staff members
▪ Create an engaging, inclusive environment for all students through programming
▪ Serve on-call to manage crisis and facilities concerns for 10 on-campus communities and 3,800 residents
▪ Implement department protocol and follow up with students of concern as needed
▪ Advise in-hall community council of residential students
▪ Support student learning through implementation of programs and refer those who may be in academic crisis
▪ Conduct educational conversations and assign outcomes to students as a conduct officer utilizing Maxient
▪ Utilize Maximo software to collaborate with facilities to track and submit building work orders
▪ Communicate and work with supervisor on a daily basis to support students and staff
▪ Advocate for resident needs through referrals and mediations
Housing Operations ACUHO-I Intern, Emory University May 2018 – July 2018
▪ Supervise and develop 22 Summer Operations Assistants (SOAs)
▪ Manage facility renovation projects for Housing Operations in apartment communities
▪ Assist and participate in scheduling and coordination of housing renovation projects
▪ Manage the University Conferences room turnover process in apartment community
▪ Perform building inspections to report and verify facility condition
▪ Attend regular meetings with Campus Service and Housing Operations staff
▪ Participate in Housing Operations Damage Billing Committee
▪ Create proposal for improving ADA accommodations within apartment communities
▪ Lead weekly staff meetings with SOAs and train staff members on various projects
Head Resident Assistant (HRA), Wright State University August 2016 – July 2017
▪ Assist Community Director in administrative and leadership tasks
▪ Train and aid in management of staff members in Resident Assistant position
▪ Review and manage budget book and financial spreadsheet of approximately $65,000 for 8 Resident Assistants,
Community Council and Community Director
▪ Plan and coordinate community wide programs for approximately 450 residents
▪ Apartment Community Council co-advisor
▪ Perform all Resident Assistant Responsibilities
 Alyssa T. Franck
Baton Rouge, LA |937-689-1744| falyss1@lsu.edu | TPE Candidate ID: 470

Resident Assistant (RA), Wright State University August 2015 – August 2016
▪ Manage an apartment building of approximately 60 diverse students
▪ Assist residents with issues and concerns in their personal, academic, and social lives
▪ Enforce University policies, document violations of policies
▪ Coordinate educational and social programming for residents focusing on Wellness, Scholarship and belonging to the
university
▪ Serve on the RA Training Collateral and lead training initiatives
▪ Respond to emergency situations in the community and serve in an on-call rotation
▪ Communicate with the Community Director concerning all aspects of the position and developments in the area of
responsibility
STUDENT SERVICE EXPERIENCE:
Intern for Military & Veterans Student Center, Louisiana State University Jan. 2018 – May 2018
▪ Aid in opening of the William A. Brookshire Military and Veterans Student Center in January 2018
▪ Connect military and veteran students with on-campus and off-campus resources
▪ Create engaging programs that promoted professional development and mental health services
▪ Collaborate with campus partners to conduct a Health and Wellness Fair in the center
▪ Supervise front desk student employees in daily tasks
▪ Advise military and veteran students on educational military benefits
AWARDS:
▪ The Louisiana Association of College and University Student Personnel Administrators (LACUSPA) Outstanding
Graduate Student/Professional of the Year Fall 2018
▪ Professional Staff Member of the Month, LSU Residence Life & Education April 2018
TEAMS AND PRESENTATIONS:
▪ Social Media RA Captain Collateral, Advisor, Louisiana State University Fall 2018 – Present
▪ Operations Team, Member, Louisiana State University Fall 2018 – Present
▪ Higher Education Student & Professional Association, Outreach Chair Fall 2018- Present
▪ Incident Reporting Documentation, New RA Training, Louisiana State University Spring 2019
▪ Crisis Management Case Studies, Returner RA Training, Louisiana State University Spring 2019
▪ Academic Support & Integration Work Group, Member Fall 2018
▪ Elements of a Good Community, RA Training, Louisiana State University Fall 2018
▪ Leadership, RA Training, Louisiana State University Fall 2018
▪ Safety Week Collateral, Co-chair, Louisiana State University Fall 2017 – Spring 2018
▪ Student Support Team, Member, Louisiana State University Fall 2017 – Spring 2018
▪ Policy Review Work Group, Member, Louisiana State University Fall 2017
▪ Love Languages, Community Council Conference (C3), Louisiana State University Fall 2017
TRAININGS, CONFERENCES AND VOLUNTEER:
▪ LACUSPA Conference, Attendee Fall 2018
▪ Safe Space Training Fall 2018
▪ National Coalition Building Institute (NCBI) Welcoming Diversity Training Spring 2018
▪ NASPA Conference, Attendee Spring 2018
▪ Student Advocacy and Accountability (SAA) Training Spring 2018
▪ Tiger BITes, Bystander Intervention Facilitator Training Fall 2017
▪ LSU President’s Late Night Breakfast, Volunteer December, Annually
▪ Geaux Big Baton Rouge, Volunteer March, Annually