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February 7, 2018
Pedro Mateo
250 Congressional Avenue
Quezon City, 1105
Thank you for your letter requesting information about our ASR Nutz & Boltz service
contract. The following clarifies what we cover and the duration of that coverage.
Machinery maintenance: Free for 60 days after purchase. After the first two months, we will provide
complete maintenance (parts and labor) for Php1,200.00 a year up to five years. The maintenance
contract requires you to bring the machinery to our shop
On-site maintenance: Free for 60 days after purchase. After the first two months, we will service
your machinery at your site for an additional Php600.00 a year up to five years.
Exclusions: We will maintain your machinery parts free for 60 days or for five years at Php1,200.00
a year. This does not include lubricants. You should lubricate your machinery quarterly with 2 oz.
of silicon gel. You can purchase this at our parts counter.
With our expert maintenance, your machinery can last a lifetime. If you purchase our five
year plan by the end of this month, Mr. Mateo, we will offer you a 10% discount. Please
contact our service representative at 231-0000. Ext, 1313.