Operations Dept.

, SIESCOMS Date: 1st October, 2014

Sneha Hiremath
Saiprasad Shelke
Correct Answer:
• First Attempt - 3 points
• Second Attempt - 2 points
• Third Attempt - 1 point
1. SIPOC diagram is employed in
which phase of DMAIC methodology

Control

Define

Measure

Analyse

Improve
2. A Belt has used the 5S approach of Lean to set up a
control method with frequently used tools organized
as shown in this graphic. The Belt has applied the
______________ principle of 5S.
Stabilize

Sort

Sustain

Shine

Standardize
3. When in the process of trying to identify the
Critical X’s one does a(n)_____________ because
frequently it is 20% of the inputs that have an 80%
impact on the output.

FMEA

Pareto

SMED

NP Chart

C Chart
4. Which of the test is a cross functional
business process

Employee induction

Cheque Issuing

Quality testing

New Product Development

None of the above

5. Which of the following helps to convey
where the data is centred

Mean

Median

Range

Both A and B

None of the above

6. Small and medium sized projects are
executed by professionals titled as

Green Belt

Champion

Black belt

Site Champion

Master Black belt

7. The six sigma framework of driving speed or
agility of business is called

Lean

PDAC

DMAIC

Balanced Scorecard

DMADV
8. Which of the following are the examples of
internal failure costs

Inspection and Audits

Defects and Reworks

Warranty and Returns

Purchasing

Accounting
9. The Risk Priority Number (RPN) in FMEA
exercise is derived from

Severity x Occurrence x Detection

Severity x Risk x Detection

Occurrence x Detection x Control

Severity x Detection x Control

Severity x Occurrence x Risk

10. The Voice of Customer is

Number of errors in the process

Control chart with control limits

The Customer’s Specification Limits

Department’s output target

None of the above

11. An improvement process in which a company
measures its performance against that of best-in-class
companies, determines how those companies achieved
their performance levels, and uses the information to
improve its own performance
Benchmarking

Six Sigma

Cause and effect relation

Control Chart

None of the above

12. What is a control limit

Indicates that a process event or measurement is likely to

fall within that limit
Indicates the boundary of the bell curve in a normal
distribution
Indicates that a process event or measurement is likely to
fall outside the limit
Indicates the customer’s desired upper or lower
performance limits

None of the above

13. A pictorial diagram showing possible
process inputs for given output and it is also
called Ishikawa diagram

Scatter Diagram

Random experiment

Cause and Effect Diagram

Standard Deviation

Pareto analysis
14. Which of the following is NOT one of the 8
wastes

Waiting

Skills of people

Inventiveness

Motion waste

Inventory excess
15. There is difference between problem fixing
and problem solving. Fixing a problem eliminates
the symptoms and not necessarily the root cause
16. The main focus of any Continuous
improvement project should be the elimination
of ______

Flexibility

Errors

Defects

Waste

Inventory
17. Small group of workers in the same work
area meet regularly to discuss problems

Quality Circle

Demonstration

Conference

Strike

None of the above

18. A key feature of Kaizen is that
improvements are achieved by making
_______

Many small changes

Large scale investment

Close contact with consultants

Less complicated products

None of the above

19. During Sort of 5S workers focus on what?

Establishing assigned cleaning duties

Eliminating needless tools and equipment from workplace

Ensuring 5S continues to perform

Developing uniformity in facility visual communication

None of the above

20. Standardized color-coding helps visual
communication to do what?

Adds efficiency by appropriately directing personnel

Builds team work amongst personnel

Helps facilities to improve cleanliness

Helps to give facility a new professional look

None of the above

21. Cause-effect diagram is used in

Problem identification

Field visits

Problem analysis

Vendor surveys

Negotiating with unions

22. A motorbike manufacturing plant produces 500 units in two
10-hour shifts. Due to higher demand, they have decided to
operate three 8-hour shifts instead. They are now able to
produce 600 units per day. What has happened to the production?

it has increased by 37.5 units/hr

it has increased by 50 units/shift

it has increased by 20%

it has increased by 9.1%

it has decreased by 8.3%

23. An t-shirt retailer purchases t-shirts at the rate of Rs. 42 per
piece from a wholeseller. The demand of these t-shirts are 1800
per year. What should be the ordering quantity per order, if the
cost per placement of an order is Rs. 16 and inventory carrying
charges per rupee per year is 20 paise

93

78

91

83

62
24. Which of the following is not an
abstract of Six Sigma:

Increased efficiency and quality

Reduced costs

Increased production

Increased profit

None of the above

25. In a certain manufacturing company of
15,000 unit capacity, the number of defects
was 300. Calculate the sigma level of the
company?
5.6

4.3

5.4

4.9

3.6
26. Which of the following is not a
focus of six sigma projects

Improving supplier processes

Cost savings

Customer satisfaction deliverables

Employee labor relations

27. The DMAIC process focuses on

Improving an existing process

Developing ideas for new product lines

Demonstrated proficiency with statistical tools by using
them to generate positive financial benefits

Understanding effectiveness, efficiency and adaptability

None of the above

28. Metric of SIX SIGMA gives an
insight into how many

Defects

Defective

Defects per million opportunity

Defects per unit

None of the above

29. The person who propagated SIX SIGMA
concepts in General Electric Ltd.was

Bob Smith

Jack Welch

Philip Crosby

None of them
30.Pareto Chart is read by the user
to find out

which 20% of the people in a state posses 80% of the wealth

which 20% of the causes contribute towards 80% of the problem

Both of the above

None of the above

31. A ____________________ is used to create
a model of the affect on an output by the
variation in two or more of the inputs.

X-Y Diagram

Correlation Coefficient

Linear Regression

Multiple Regression
32. Quality and the Critical-to-Quality
(CTQ’s) are both subjective terms that
are defined by the _______________.

Customer

Management team

Line Supervisor

Design team
33. The relationship matrix in QFD shows whether
the final technical requirements
adequately address the customer requirements
34. QFD is the way to

Develop product specs

Fix typing errors

Fix sampling plans

Conduct quality circle meetings

35. The quantity sigma (s) indicates

Dispersion in the data

Trend in the process

Lack of attention by workers

Average

Range