Pioneer institute of professional

Studies, Indore
An Autonomous

Institute Established in 1996

NAAC Accreditation

NBA Accreditation

ISO 9001:2008 Certification

Diligence & Excellence

Report of Minor Research Project

On

“A Comparative study of recruitment methods in HDFC & ICICI

& SBI & APEX bank in Indore”

Supervisor- Submitted by-

Prof. Shruti Tiwari 1.SHWETA SHARMA

2.SHYAM SINGH
BHADAURIYA

3.SONIYA JAIN

4.SUNNY
DENNIS

5.TANUSHREE
CHATERJEE
 ACKNOWLEDGEMENT

It is our proud privilege to release the feeling of our gratitude to several people who
have helped us directly or indirectly to conduct this project work.

We are greatly thankful and owe a deep sense of gratitude to our faculty guide
Prof.Shruti Tiwari, for her sincere guidance, help and valuable suggestions in
completing this project work.

We would love to express our gratitude to respected Dr. P.K. Jain for his moral support
and encouragement. Last but not the least our deepest sense of appreciation goes to
my parents and co-workers who were always there as a source of inspiration.

We are also thankful to Dr.V.K.Jain for guiding us in our project.

 DECLARATION

We here by declare that the work presented in this project report entitled “A
COMPARITIVE STUDY OF RECRUITMENT METHODS IN HDFC ,ICICI,SBI AND
APEX BANK ”in partial fulfillment of requirement for the award of degree of master of
business administration ,submitted in the Pioneer Institute of Professional Studies,
Indore is an authentic record of our work under the guidance of Prof. Shruti Tiwari

DIRECTOR

Dr.V.K Jain

Pioneer Institute of Professional Studies,Indore

PROJECT GUIDE: NAME OF THE MEMBERS

PROF.SHRUTI TIWARI 1.SHWETA SHARMA

2. SHYAM SINGH
BHADAURIYA

3. SONIYA JAIN

4. SUNNY DENNIS

5. TANUSHREE CHATTERJEE
 CERTIFICATE

This is to certify that Shweta Sharma, Shyam Singh Bhadauriya, Soniya Jain, Sunny
Dennis, Tanushree Chatterjee of MBA –second semester has successfully completed
his/ her project on comparative study of recruitment of HDFC, ICICI, SBI and APEX
bank for the completion of his/her curriculum.

Director

Dr.V.K Jain

Pioneer Institute of Professional Studies,Indore

Guided by

Prof.Shruti Tiwari

Pioneer Institute of Professional Studies, Indore

 CONTENTS

Chapter-1 Introduction:
Conceptual framework

Background / history of the organization

Literature review

Rationale

Objectives

Chapter-2 Research Methodology:

Study

Research design

Tools for data collection

Tools for data analysis

Chapter-3 Results and Discussion

Results

Chapter-4 Conclusion:
Conclusion

Suggestions

Scope for future work

References :
Bibliography
Webliography

Annexures:
Questionnaire & schedule

Chapter – 1 INTRODUCTION

 CONCEPTUAL FRAMEWORK-
Banks are the most significant players in the Indian financial market. They are the
biggest purveyors of credit, and they attract most of the savings from the population.
Dominated by public sector, the banking industry has so far acted as an efficient partner
in the growth and the development of the country. The Indian banking can be broadly
categorized into nationalized (government owned), private banks and specialized
banking institutions. The Reserve Bank of India acts a centralized body monitoring any
discrepancies and shortcoming in the system.

RECRUITMENT-

Recruitment refers to the process of attracting, screening, and selecting qualified people
for a job at an organization or firm. For some components of the recruitment process,
mid- and large-size organizations often retain professional recruiters or outsource some
of the process to recruitment agencies. Recruitment is the process, which links the
employers with the employees. Recruitment determines the present and future
requirements of the organization in conjunction with its personnel planning and job
analysis activities.

IMPORTANCE OF RECRUITMENT-

1- Attract and encourage more and more candidates to apply in the organization.

2- Create a talent pool of candidates to enable the selection of best candidates for the
organization.

3- Increase the pool of job candidates at minimum cost.

4-Begin identifying and preparing potential job applicants who will be appropriate
candidates.

 HISTORY OF THE ORGANISATION

ICICI BANK
ICICI Bank started as a wholly owned subsidiary of ICICI Limited, an Indian financial
institution, in 1994. Four years later, when the company offered ICICI Bank's shares to
the public, ICICI's shareholding was reduced to 46%. In the year 2000, ICICI Bank
offered made an equity offering in the form of ADRs on the New York Stock Exchange
(NYSE), thereby becoming the first Indian company and the first bank or financial
institution from non-Japan Asia to be listed on the NYSE. In the next year, it acquired
the Bank of Madura Limited in an all-stock amalgamation. Later in the year and the next
fiscal year, the bank made secondary market sales to institutional investors.

With a change in the corporate structure and the budding competition in the Indian
Banking industry, the management of both ICICI and ICICI Bank were of the opinion
that a merger between the two entities would prove to be an essential step. It was in
2001 that the Boards of Directors of ICICI and ICICI Bank sanctioned the amalgamation
of ICICI and two of its wholly-owned retail finance subsidiaries, ICICI Personal Financial
Services Limited and ICICI Capital Services Limited, with ICICI Bank. In the following
year, the merger was approved by its shareholders, the High Court of Gujarat at
Ahmedabad as well as the High Court of Judicature at Mumbai and the Reserve Bank
of India.

Present Scenario
ICICI Bank has its equity shares listed in India on Bombay Stock Exchange and the
National Stock Exchange of India Limited. Overseas, its American Depositary Receipts
(ADRs) are listed on the New York Stock Exchange (NYSE). As of December 31, 2008,
ICICI is India's second-largest bank, boasting an asset value of Rs. 3,744.10 billion and
profit after tax Rs. 30.14 billion, for the nine months, that ended on December 31, 2008.

Branches & ATMs

ICICI Bank has a wide network both in Indian and abroad. In India alone, the bank has
1,420 branches and about 4,644 ATMs. Talking about foreign countries, ICICI Bank has
made its presence felt in 18 countries - United States, Singapore, Bahrain, Hong Kong,
Sri Lanka, Qatar and Dubai International Finance Centre and representative offices in
United Arab Emirates, China, South Africa, Bangladesh, Thailand, Malaysia and
Indonesia. The Bank proudly holds its subsidiaries in the United Kingdom, Russia and
Canada out of which, the UK subsidiary has established branches in Belgium and
Germany.

Products & Services :-

Personal Banking

• Deposits
• Loans
• Cards
• Investments
• Insurance
• Demat Services
• Wealth Management

NRI Banking

• Money Transfer
• Bank Accounts
• Investments
 • Property Solutions
• Insurance
• Loans

Business Banking

• Corporate Net Banking

• Cash Management
• Trade Services
• FXOnline
• SME Services
• Online Taxes
• Custodial Services
APEX BANK

The ARB Apex Bank Limited was incorporated as a public limited liability company on
4th January, 2000. Its shareholders are the Rural and Community banks. It was granted
a banking licence on 23rd April, 2001 and was admitted to the Bankers Clearing House
as the 19th member in August, 2001. It had its certificate to commence business on 1st
November, 2001, thus, completing all the legal processes for the commencement of
operations. The ARB Apex Bank Limited began clearing services on 2nd July, 2002 in
all the 11 clearing centres in Ghana. The bank has outlets in all the 10 regional capitals
and Hohoe.

The ARB Apex Bank Ltd was registered under the Companies Code 1963, Act 179 as a
public limited liability company and licensed by the Bank of Ghana under the then
Banking Law, 1989 (PNDCL 225) as repealed by the Banking Act 2004, (Act 673) .
Apart from the above legal and regulatory framework in which the Bank is operating, it is
also subject to the Bank of Ghana Act, 2002 (Act 612) and other directives issued by
the Bank of Ghana from time to time. The Bank is also regulated by other legislations
relating to the administration of financial matters which are in force for the time being,
that is, Financial Administration Act, 2003 (Act 654), Public Procurement Act, 2003 (Act
663); among others. Furthermore, the ARB Apex Bank Ltd is regulated by its
Regulations; ARB Apex Bank Regulation (L.I.1825).
HDFC BANK:
HDFC Bank specializes in the provision of banking and other financial services to
corporate and institutional clients. The company’s services include commercial,
transactional and electronic banking products. It also provides treasury services, retail
banking and capital markets infrastructure. The company primarily operates in India.
HDFC Bank is headquartered in Mumbai, India and employs about 14,900 people. The
company recorded revenues of INR124,928 million (approximately $3,131.9 million)
during the fiscal year ended March 2008, an increase of 51.9% over 2007. The net profit
was INR15901.8 million (approximately $398.7 million) in fiscal year 2008, an increase
of 39.3% over 2007.
Scope of the Report
- Provides all the crucial company information required for business and competitor
intelligence needs.
- Contains a study of the major internal and external factors affecting the company in
the form of a SWOT analysis as well as a breakdown and examination of leading
product revenue streams.
- Data is supplemented with details on the company’s history, key executives, business
description, locations and subsidiaries as well as a list of products and services and the
latest available company statement.
Reasons to Purchase
- Support sales activities by understanding your customers’ businesses better.
- Qualify prospective partners and suppliers.
- Keep fully up to date on your competitors’ business structure, strategy and prospects.
- Obtain the most up to date company information available .
STATE BANK OF INDORE:

The State Bank of Indore was initially known as the Bank of Indore Ltd. From January 1,
1962, this bank became a subsidiary of the State Bank and thus, it came to derive its
name. Incidentally, by the end of the March 2009, the bank has amassed a turnover of
Rs. 50,000 crore. The bank aims at providing quality services to its customers by
uncompromising levels of d State Bank of Indore came into existence under a special
charter of His Highness Maharaja Tukojirao Holker-III who was the ruler of Indore during
that time. This bank oversaw the business of the Bank of Dewas Ltd. in 1962 and the
Dewas Senior Bank Ltd. in 1965. In the year 1971, the State Bank of Indore was
elevated to the status of an 'A' category bank. From that day on, the bank strives to
provide quality service and facilities to its customers and the like.

Corporate objective:

The State Bank of Indore has set certain corporate goals and objectives for its proper
functioning. This includes the bank's achievements to retain the good work it has done
over the years of thus being the premier bank of Madhya Pradesh. It also strives to
create and maintain assets of quality in order to raise itself to international standards in
terms of art technology. Another important objective of the SBICI include its earnest
effort of continuing as the representative of the State Bank of India. Finally, the SBICI
aims at providing better and enhanced customer service through its outlet branches
across the country.

Product offered by state bank of indore:.

State Bank of Indore provides a variety of services to its customers. These are designed
for the benefit of the customers and ensuring that they receive the best possible
outcome from the services rendered by the bank. Given below is the list of these
services:-

• Cross Selling
• Personal Segment
• SIB Segment
• Agriculture Segment
• C&I Segment
• SSI Charter
• International Banking
• NRI Services

Given below are the lists that elaborate on each of the products offered by the State
Bank of Indore:-

Cross Selling :-

• SBI Life
• Mutual Fund
• Credit Cards
• Money Back Policy
• Shakti
• Interest Rates

Personal Segment :-

• Education Loan
• Medical Loan
• Loan to Pensioners
• Housing Loan Scheme
• Scheme for Car Loans
• Personal Loan Scheme
• Festival Loan Scheme
• Loan Scheme for Two Wheeler
• Loan for Earnest Money
 • Interest Rates
• Loan against Mortgage (Immovable Property)

LITERATURE REVIEW:-
By Gareth roberths in 2007:

Recruitment and selection is the foundation of all other HR activity. Get it wrong and it
doesn’t matter how good your development programme is, how well you motivate your
staff, how you manage their performance, or even how well you reward them, you are
always making up for that one bad decision. It is also one of your principal points of
contact with line managers: deliver a less than perfect performance there and your
chances of being taken seriously as a strategic business partner are gone. Get it right,
however, and you can transform a mundane, everyday HR process into a chance to
improve your organization’s performance by improving the quality of the people you are
asking to deliver that performance. Do that, and your line managers and senior
management colleagues will sit up and take notice.

Paperback - 2007-12-10
by Jon Bills berry

(Author):

Recruitment and selection is a stressful and traumatic transition for both the people and
the organizations, where futures are decided and destinies set. How does it feel to be
involved in this process?

The author offers original insights into:-

1- Differences between internal and external applicants;

2- Perceptions of fairness;
3- How failure to get appointed influences internal applicants;
4- How recruiters select for 'fit';
5- The reasons why people apply for jobs;
6- The influence of market forces on selection decisions.

RATIONALE:-
“Every business needs a business plan.” Every organization makes strategies for their
growth and progress. The most important resource in the bank or in any organization is
human resource or manpower. Recruitment strategies are different in different banks.
To make ourselves updated with the strategies for recruitment in banks we must extent
our knowledge about recruitment strategies and the recruitment process of bank.
 OBJECTIVE-
1. To compare the recruitment methods of Private Banks and Public sector Bank.
CHAPTER-2 RESEARCH METHODOLOGY:

 STUDY:
The study is being conducted for comparing the recruitment methods adopted by
two Private Banks and two Public Banks and in order to analyse the various aspect
of the recruitment methods.

 Tools for data collection:

In our project we have used the questionnaire for collecting the information from
HDFC, ICICI, SBI and APEX bank regarding their recruitment methods.

 Tools for data Analysis: Tables are being used to analyse a comparative study
of recruitment methods of HDFC,ICICI,SBI and APEX bank.
CHAPTER-3 RESULTS AND DISCUSSION:

 RESULTS

Q.1 How many candidates are recruited every year?

Private Public
Bank ICICI Bank HDFC Bank SBI Bank APEX Bank
No.of 5000 4000 11000 500
candidate

Interpretation - The total no. of candidates recruited every year in Private

Banks i.e. in ICICI Bank 5000 and in HDFC 4000 candidates.

While in Public Banks i.e. in SBI 11000 and in APEX Bank 500 candidates are
recruited every year.
Q2.How many examinations are conducted for recruitment every year?

Private public
Bank ICICI Bank HDFC Bank SBI APEX Bank
Categorie
s
01 – 03 No No yes No

03 – 05 No No No No

05& ABOVE Yes Yes No yes

Interpretation – In private banks the examinations are conducted 5 & above

every year. while in public sector banks examinations are conducted between 3 to 5
every year.
Q.3 How many times a candidate can apply?

Private Public
Bank ICICI HDFC SBI APEX
Categorie
s
One No No No No

Two Yes Yes No No

Three No No No No

Four No No No No

Five& above No No yes yes

Interpretation – The candidates can apply 2 times for examination in private

banks while in public sector banks a candidate can apply 5 times and above.
 Q.4 How much time is needed for the recruitment?

Private Public
Bank ICICI HDFC SBI APEX
Time needed for 30 days 45 days 3 to 4 months 45 days
recruitment

Interpretation – For private banks i.e. in ICICI bank recruitment time is 30 days and
in HDFC recruitment time is 45days while in public banks i.e. in SBI the recruitment time
is 3 – 4 months and in APEX bank the recruitment time is 45 days.

Q.5 What are the medium through which vacancies are advertised?

Private Public
Medium ICICI Bank HDFC Bank SBI APEX Bank
Newspaper Yes Yes Yes Yes

Consultant No Yes Yes Yes

Agencies
Internet Yes Yes Yes Yes

Interpretation – The mediums which are used in HDFC, SBI and APEX bank are
Newspaper, Consultant Agencies and Internet but in ICICI bank the medium
Consultancy agencies is not used.
Q.6 What are the basic skills/abilities required for the candidate?

Private Public
Basic ICICI bank HDFC bank SBI APEX bank
Skills
Experience Yes Yes Yes Not necessary

Education Yes Yes Yes Yes

Computer Not Yes Yes Yes

Skills necessary

Interpretation – The basic skills and abilities required for the candidate in HDFC and
SBI are Experience, Education and computer skills but in ICICI bank Experience and
Education are must but computer skills are not necessary and in APEX bank Education
and computer skills are must but Experience is not necessary.

Q7.What is the age limit to apply?

Private Public
ICICI Bank HDFC Bank SBI APEX Bank
21 – 30 21 -30 21 – 30 Below 30

Interpretation – The age limit is compulsory to apply in HDFC, SBI and ICICI bank is
21 to 30 and in APEX bank the age limit is below 30.
Q8.Can employees and relatives of bank and other group companies apply
to the programme?

Private Public
ICICI Bank HDFC Bank SBI APEX Bank
No Yes Yes Yes

Interpretation – The bank employees relatives and other group companies can
apply to the programme in HDFC, SBI and APEX but not in ICICI bank.

Q.9 Is sponsorship provided to the employees?

Private Public
ICICI Bank HDFC Bank SBI APEX Bank
No Yes Yes Yes

Interpretation – The sponsorship is provided in HDFC, SBI and APEX bank but in
ICICI bank no sponsorship is provided to employees.

Q.10 what is the time limit of training?

Private Public
ICICI Bank HDFC Bank SBI bank APEX Bank
3months 3months 30 days 30 days

Interpretation – The time limit of training in SBI and APEX bank are 30 days but in
HDFC it is of 3 months and in ICICI bank it is based on the need of job.
Q.11 Is there any training provided to the employees after the recruitment?

Private Public
ICICI Bank HDFC Bank SBI APEX Bank
Yes Yes Yes Yes

Interpretation – After the recruitment the training is provided by the all banks to
employees.

Q.12 what are the sources of recruitment?

1. Internal

2. External

Private Public
ICICI Bank HDFC Bank SBI APEX Bank
Both internal Both internal and Both internal Both internal
and external external and external and external.

Interpretation – Both Internal and External sources are adopted by all banks.
Q.13 Manpower recruitment of each department is identified well in
advance?

Private Public
ICICI Bank HDFC Bank SBI APEX Bank
Yes Yes Yes Yes

Interpretation – The manpower recruitment of every department is identified in all

banks in advance.

Q.14 Manpower planning is always done on the basis of business plans for
the next five years?

Private Public
ICICI HDFC Bank SBI APEX Bank
Bank
No No No No

Interpretation – No manpower planning is done on the basis of business plans for

the next five years in the given banks.
Q.15 Succession planning is done in advance since it takes time to recruit
by people in leadership talents?

Private Public
ICICI Bank HDFC Bank SBI APEX Bank
Yes Yes Yes Yes

Interpretation – Succession planning is done in advance by all the banks.

Q.16 Jobs description is treated as critical and always precedes the

process of recruitment?

Private Public
ICICI Bank HDFC Bank SBI APEX Bank
Yes Yes Yes Yes

Interpretation – yes jobs description is treated as critical and always precedes the
process of recruitment.
Q.17 For internal recruitment, organization use the following source?

Private Public

Internal ICICI HDFC Bank SBI bank APEX

recruitment Bank Bank
sources
Closed internal Yes Yes Yes No
recruitment

Open internal Yes Yes Yes No

recruitment

Promotions Yes Yes Yes Yes

Transfer Yes Yes Yes Yes

Personal Yes Yes No Yes

contacts

Employee Yes Yes No Yes

referral−−

Retrench or No Yes No No
retired
employees

Q.18 Through closed recruitment we fill?

 Private Public
Vacancies ICICI Bank HDFC Bank SBI APEX Bank
10% ─ ─  
20% ─ ─ ─ ─
More than ─  ─ ─
20%

Interpretation – Through closed recruitment HDFC fill more than vacancies but SBI
and APEX fill only 10 % vacancies.

Q.19 Through open internal recruitment we fill?

Private Public
Vacancies ICICI Bank HDFC Bank SBI bank APEX Bank
10%  ─ ─ 
20% ─ ─  ─
More than ─  ─ ─
20%

Interpretation – Through Open recruitment ICICI and APEX bank fill 10% vacancies
and HDFC fill more than 20%vacancies and SBI fill only 20 %vacancies.

Q.20 Through promotions organization recruited?

Private Public
Vacancies ICICI Bank HDFC Bank SBI APEX Bank
30 – 40% ─ ─ ─ 
40 – 50% ─   ─
Above  ─ ─ ─
50%

Interpretation – Through promotions both HDFC and SBI fill 40 to 50 % vacancies

but ICICI bank fill more than 50 % and APEX fill only 30 to 40 % vacancies.

Q.21 For giving promotions organization evaluates:

Private Public
ICICI Bank HDFC Bank SBI APEX Bank
Performance ─ ─ ─ ─
Seniority ─ ─ ─ ─
Seniority +    ─
performance
Seniority + ─ ─ ─ 
Performance
+ education
qualification

Interpretation – ICICI, SBI and HDFC bank evaluates promotions of employees on

the basis of seniority + performance but APEX Bank evaluates promotions on the basis
of seniority + performance +education qualification.

Q.22 Employee become eligible for promotion after completion of-

Private Public
Years ICICI Bank HDFC Bank SBI APEX Bank
3 yrs   ─ 
tenure
5 yrs ─ ─  ─
tenure
More than ─ ─ ─ ─
5 yrs.

Interpretation - In ICICI , HDFC and APEX Bank employees become eligible after
the 3yrs tenure but in SBI the time is exceeds to 5yrs for promotion.

Q.23 We use the following External Sources for recruitment:

Private Public
External ICICI Bank HDFC Bank SBI APEX Bank
recruitment
sources
Walk – ins   ─ 
Private ─  ─ 
employment
agencies
Internal    
recruitment
College   ─ 
campus
recruitment
Job fairs ─  ─ 

Trade ─ ─ ─ ─
publications

Trade ─ ─ ─ ─
associations
directories

CHAPTER-4- CONCLUSION:

 CONCLUSION
 From our study we came to the conclusion that the four respected banks are using
both the internal and external sources of recruitment and the number of
examinations in private bank and public sector bank are varying from each other.

The time period of training in both private bank and public bank is about 30-45 days
in private bank and 2-3 months in public sector banks.

 SUGGESTIONS
 1. The bank should use innovative methods for recruitment like online
examinations.

2. Time period for the recruitment process should be reduced.

 SCOPE FOR FUTURE WORK

1. More banks may be involved for further comparative study of recruitment methods.

REFERENCES:
 Bibliography:

Assessment Methods In Recruitment, Selection & Performance:

A Manager's Guide To Psychometric Testing, Interviews And Assessment Centres

(Paperback)

By R. P. Datason B. I. Sadana S. I. Gulati

Robert Edenborough
(Author)

 WEBLIOGRAPHY
1- http://forums.sgclub.com/singapore/private_banks_realising_21237.ht
ml date-1-2-2010

2- http://blogs.mybandra.com/2010/01/13/icici-bank-recruitment-
wwwicicicareerscom-icici-bank-requires-branch-manager/

3- http://www.scribd.com/doc/28207459/HR-Research-Paper-Current-
recruitment-strategies-being-adopted-by-MNC%E2%80%99s-in-India

4- http://www.forbesspecialsections.com/SectionPDFs/PrivateBankingAsi
aGWPB.pdf

5- www.privatebanking.com

6- www.iijournals.com/doi/abs/10.3905/JWM.2010.12.4.068

7- http://www.managementparadise.com/forums/archive/index.php/t-
174233.html

 ANNEXURES:
 QUESTIONNAIRE

Respected Sir/Madam,

We are the students of Pioneer Institute of Professional Studies, indore (M.P).we are
conducting a research on our minor project “ A COMPARATIVE STUDY OF RECRUITMENT
METHODS IN SBI & HDFC AND ICICI & APEX bank”. So we request you to kindly help us in
filling this schedule.

NAME:-__________________________

DESIGNATION:-________________________

BANK:-_____________________________

Q1. How many no. of candidates are recruited every year?

Q2. How many examinations are conducted for recruitment every

year?
 01-03 03-05 05 & above

Q3. How many times a candidate can apply?

1 2 5 & above

3 4

Q4. How much time is needed for the recruitment?

Q.5. What are the medium through which vacancies are advertised?
Newspaper if any other then specify

Agencies

Internet

Q6. What are the basic skills/abilities required for the candidate?
Experience

Education

Computer skills

If any other then specify

Q.7 How many posts are available in bank?

 Q8. What is the age limit to apply?

Q.9 Can employees & relatives of bank & other group companies apply to
the programme?

Yes No

Q.10.Is sponsorship provided to the employees?

Yes No

Q11.What is the time limit of training?

Q.12.What is the reservation criteria in your bank?

Q.13.Is there any training provided to the employed after the recruitment?
 Yes No

Q.14. What are the sources of recruitment?

Internal

External

Q.15. Manpower recruitment of each department is identified well in

advance?

Yes No

Q.16. Manpower planning is always done on the basis of business plans for
the next 5 yrs.

Yes No

Q.17. Succession planning is done in advance since it takes time to recruit

by people in leadership talents?

Yes No

Q.18. Jobs description is treated as critical and always precedes the

process of recruitment

Yes No

Q.19. For internal recruitment, organization use the following source

 • Closed internal recruitment
• Open internal recruitment
• Promotions
• Transfers
• Personal contacts
• Employee referral
• Retrench or retired employees

Q.20. Through closed recruitment we fill

• 10% vacancies
• 20%vacancies
• More than 20%vacancies

Q.21. Through open internal recruitment we fill

• 10% vacancies
• 20% vacancies
• More than 20% vacancies

Q.22. Through promotions organization recruited

30 -40 40-50 Above 50

Q.23 For giving promotions organization evaluates:

• Performance
• Seniority
 • Seniority + performance
• Seniority + performance + education qualification

Q.24 Employee become eligible for promotion after completion of:

• 5yrs tenure in organization

• 3yrs tenure in organization
• More than 5 yrs.(please specified)

Q25. We use the following external sources for recruitment

• Walk – ins
• Private employment agencies
• Internal recruitment Tr
• Trade associations directories
• College campus recruitment
• Job fairs

• Trade publications
1)NO. OF CANDIDATES 5000 4000 11000 500
2)NO.OF EXAMINATIONS PER YEAR 5 & ABOVE 5 & ABOVE 1 TO 3 5 & ABOVE
3)CANDIDATES CAN APPLY 2 TIMES 2 TIMES 5&ABOVE 5&ABOVE
3- 4
4)TIME NEEDED FOR RECRUITMENT 30 DAYS 45 DAYS MONTHS 45 DAYS
5)MEDIUMS FOR VACANCIES ADVRT.
NEWSPAPER YES YES YES YES
CONSULTANT AGENCIES NO YES YES YES
INTERNET YES YES YES YES
6)BASIC SKILLS REQUIRED
EXPERIENCE YES YES YES NO
EDUCATION YES YES YES YES
COMPUTER SKILLS NO YES YES YES
7)AGE LIMIT TO APPLY 21-30 21-31 21-30 BELOW 30
8)EMPLOYEES OF BANK&OTHER GROUP COMPANIES CAN
APPLY? NO YES YES YES
9)IS SPONSERSHIP PROVIDE TO THE EMPLOYEES? NO YES YES YES
10)TIME LIMIT FOR TRAINING 3MONTHS 3MONTHS 30DAYS 30DAYS
11)TRAINING PROVIDED TO THE EMPLOYEES AFTER
RECRUITMENT? YES YES YES YES
12)SOURCES OF RECRUITMENT?INTERNAL OR
EXTERNAL? BOTH BOTH BOTH BOTH
13)MANPOWER RECUITMENT IDENTIFIED IN ADVANCE? YES YES YES YES
14)MANPOWER PLANNING IS DONE ON 5 YRS PLAN? NO NO NO NO
15)SUCCESSION PLANNING IS DONE IN ADVANCE? YES YES YES YES
16)JOB DESCRIPTION IS TREATED AS CRITICAL? YES YES YES YES
17)INTERNAL SOURCES USED -
OPEN INTERNAL RECRUITMENT YES YES YES NO
CLOSED INTERNAL RECRUITMENT YES YES YES NO
PROMOTION YES YES YES YES
TRANSFER YES YES YES YES
PERSONAL CONTACTS YES YES NO YES
EMPLOYEE REFERRAL YES YES NO YES
RETRENCH OR RETIRED EMPLOYEES NO YES NO NO
18)THROUGH CLOSED INTERNAL RECRUITMENT
VACANCIES FILL ------- < 20 % 10% 10%
19)THROUGH OPEN INTERNAL RECRUITMENT VACANCIES
FILL 10% < 20 % 20% 10%
20)THROUGH PROMOTIONS ORGANISATION RECRUITED ABOVE 50 % 40 - 50 % 41 - 50 % 30 - 40 %
21)FOR GIVING PROMOTIONS ORGANISATION EVALUATES
PERFORMANCE NO NO NO NO
SENIORITY NO NO NO NO
SENIORITY + PERFORMANCE YES YES YES NO
SENIORITY + PERFORMANCE + EDUCATION
QUALIFICATION NO NO NO YES
22)EMPLOYEE BECOME ELIGIBLE FOR PROMOTION
AFTER 3YRS 5YRS 3YRS 3YRS
23)EXTERNAL SOURCES USED -
WALK-INS YES YES NO YES
PRIVATE EMPLOYMENT AGENCIES NO YES NO YES
INTERNAL RECRUITMENT YES YES YES YES
COLLEGE CAMPUS RECRUITMENT YES YES NO YES
JOB FAIRS NO YES NO YES
TRADE PUBLICATIONS NO NO NO NO
TRADE ASSOCIATIONS DIRECTORIES NO NO NO NO