Documentos de Académico
Documentos de Profesional
Documentos de Cultura
14. Optimize mail collection 2. Increase delivery quality of 4. Look & Feel program
PosLaju (Better on time rate)
15. Align Intermediate Mail 18. Improve PosLaju’s operations 5. Decrease waiting time
Processing Center (MPC) (Transport, Manpower, Support)
16. Optimized other MPCs 27. Organic growth on courier 6. Build retail strategy
business
17. Reorganize mail delivery 28. Expand courier business 19. Implement PosPantas
process through M&A
23. Expand Direct Mail 29.Corporatization of PosLaju 30. Increase sales of PosMalaysia
product
24. Expand packaging business 31. Increase sales through
financing
25. Expand Bulk Mail business
through M&A
26. Maintain social mail market
* Postal Liberalization will have almost no effect on PosLaju and PosNiaga since Postal Act
only place restriction on “Mail Service”.
© 2010 Hay Group. All rights reserved Source: Strategic interviews; Hay Group analysis 2