Common Tool & Technique Groups

Process Groups
Initiating Planning Executing Monitoring & Controlling Closing

Tools & Techniques:

Data Gathering Data Analysis Data Representation Interpersonal & Team Skills Decision Making Communications Skills
4.1 • Brainstorming • Conflict management
Develop Project • Focus groups • Facilitation
Charter • Interviews • Meeting management
• Brainstorming • Conflict management
4.2
• Checklists • Facilitation
Develop Project
Management Plan • Focus groups • Meeting management
• Interviews

4.3
Direct & Manage
Project Work
4.0 Project Integration Management

• Active listening
4.4 • Facilitation
Manage Project • Leadership
Knowledge • Networking
• Political awareness
• Alternatives analysis • Voting*
• Cost-benefit analysis
4.5
• Earned value analysis
Monitor & Control
Project Work • Root cause analysis
• Trend analysis
• Variance analysis

4.6 • Alternatives analysis • Voting

Perform • Cost-benefit analysis • Autocratic decision making
Integrated • Multicriteria decision analysis
Change Control

• Document analysis
4.7 • Regression analysis
Close Project
• Trend analysis
or Phase
• Variance analysis
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition, 2017, excerpts from ITTO figures, Chapter 4.

Tools & Techniques:

Data Gathering Data Analysis Data Representation Interpersonal & Team Skills Decision Making Communications Skills
5.1 • Alternatives analysis • Voting
Plan Scope • Multicriteria decision analysis
Management

• Brainstorming • Document analysis • Affinity diagrams • Nominal group technique

5.2
• Interviews • Mind mapping • Observation/conversation
Collect
5.0 Project Scope Management

Requirements • Focus groups • Facilitation

• Questionnaires & surveys
• Benchmarking

5.3 • Alternatives analysis • Facilitation • Voting

Define Scope

5.4
Create WBS

5.5
Validate Scope

5.6 • Variance analysis

Control Scope • Trend analysis
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition, 2017, excerpts from ITTO figures, Chapter 5.

Tools & Techniques:

Data Gathering Data Analysis Data Representation Interpersonal & Team Skills Decision Making Communications Skills
6.1 • Alternatives analysis*
Plan Schedule
Management

6.2
Define Activities

6.3
6.0 Project Schedule Management

Sequence
Activities

6.4 • Alternatives analysis • Voting*

Estimate Activity • Reserve analysis
Durations

6.5 • What-if scenarios

Develop • Simulation
Schedule
• Earned value analysis
• Iteration burndown chart
6.6 • Performance reviews
Control
• Trend analysis
Schedule
• Variance analysis
• What-if scenario analysis
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition, 2017, excerpts from ITTO figures, Chapter 6.
* Not specifically listed in the ITTO listing, but mentioned in the PMBOK® Guide text.
 Tools & Techniques:
Data Gathering Data Analysis Data Representation Interpersonal & Team Skills Decision Making Communications Skills
7.1 • Alternatives analysis*
Plan Cost
Management
7.0 Project Cost Management

• Alternatives analysis • Voting

7.2
• Reserve analysis
Estimate Costs
• Cost of quality

7.3 • Reserve analysis

Determine
Budget
• Earned value management
7.4 • Variance analysis
Control Costs • Trend analysis
• Reserve analysis
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition, 2017, excerpts from ITTO figures, Chapter 7.

Tools & Techniques:

Data Gathering Data Analysis Data Representation Interpersonal & Team Skills Decision Making Communications Skills
• Benchmarking • Cost-benefit analysis • Flowcharts • Multicriteria decision analysis
8.1 • Brainstorming • Cost of quality • Logical data model
Plan Quality • Interviews • Matrix diagrams
Management • Mind mapping
8.0 Project Quality Management

• Test and inspection planning

• Checklists • Alternatives analysis • Affinity diagrams • Multicriteria decision analysis
• Document analysis • Cause-and-effect diagrams
8.2 • Process analysis • Flowcharts
Manage Quality • Root cause analysis • Histograms
• Matrix diagrams
• Scatter diagrams
• Checklists • Performance reviews • Cause-and-effect diagrams
8.3 • Check sheets • Root cause analysis • Control charts
Control Quality • Statistical sampling • Histograms
• Questionnaires and surveys • Scatter diagrams
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition, 2017, excerpts from ITTO figures, Chapter 8.

Tools & Techniques:

Data Gathering Data Analysis Data Representation Interpersonal & Team Skills Decision Making Communications Skills
9.1 • Hierarchical charts
Plan Resource • Responsibility assignment matrix
Management • Test oriented formats
9.2 • Alternative analysis
Estimate Activity
Resources

9.3 • Negotiation • Multicriteria decision analysis

Acquire
9.0 Project Resource Management

Resources
• Conflict management
• Influencing
9.4
• Motivation
Develop Team
• Negotiation
• Team-building
• Conflict management
• Decision making
9.5
Manage Team • Emotional intelligence
• Influencing
• Leadership
• Alternatives analysis • Negotiation
9.6 • Cost-benefit analysis • Influencing
Control
• Performance reviews
Resources
• Trend analysis
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition, 2017, excerpts from ITTO figures, Chapter 9.

Tools & Techniques:

Data Gathering Data Analysis Data Representation Interpersonal & Team Skills Decision Making Communications Skills
10.1 • Stakeholder engagement • Communications styles
10.0 Project Communications Management

Plan assessment matrix assessment

Communications • Political awareness
• Cultural awareness
Management
• Active listening • Communication competence
10.2 • Conflict management • Feedback
Manage • Cultural awareness • Nonverbal
Communications • Meeting management • Presentations
• Networking
• Political awareness
10.3 • Stakeholder engagement • Observation/conversation
Monitor assessment matrix
Communications
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition, 2017, excerpts from ITTO figures, Chapter 10.

Tools & Techniques:

Data Gathering Data Analysis Data Representation Interpersonal & Team Skills Decision Making Communications Skills
11.1 • Stakeholder analysis
11.0 Project Risk Management

Plan Risk
Management
• Brainstorming • Root cause analysis • Facilitation
• Checklists • Assumption and constraint
11.2 • Interviews analysis
Identify Risks • SWOT analysis
• Document analysis
 Data Gathering Data Analysis Data Representation Interpersonal & Team Skills Decision Making Communications Skills
11.3 • Interviews • Risk data quality assessment • Probability and impact matrix • Facilitation
Perform • Risk probability and impact
assesssment
Qualitative Risk • Assessment of other risk
Analysis parameters
11.0 Project Risk Management (continued)

11.4 • Interviews • Simulations • Hierarchical charts • Facilitation

Perform • Sensitivity analysis
Quantitative Risk • Decision tree analysis
Analysis • Influence diagrams

11.5 • Interviews • Alternatives analysis • Facilitation • Multicriteria decision analysis

Plan Risk • Cost-benefit analysis
Responses

11.6 • Influencing
Implement Risk
Responses

11.7 • Technical performance analysis

Monitor Risks • Reserve analysis
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition, 2017, excerpts from ITTO figures, Chapter 11.

Tools & Techniques:

Data Gathering Data Analysis Data Representation Interpersonal & Team Skills Decision Making Communications Skills
12.1 • Market research • Make-or-buy analysis
12.0 Project Procurement Management

Plan Procurement
Management

12.2 • Proposal evaluation techniques • Negotiation

Conduct
Procurements

• Performance reviews
12.3 • Earned value analysis
Control • Trend analysis
Procurements

Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition, 2017, excerpts from ITTO figures, Chapter 12.

Tools & Techniques:

Data Gathering Data Analysis Data Representation Interpersonal & Team Skills Decision Making Communications Skills
13.1 • Questionnaires and surveys • Stakeholder analysis • Stakeholder
Identify • Brainstorming • Document analysis mapping/representation
Stakeholders
13.0 Project Stakeholder Management

13.2 • Benchmarking • Assumption and constraint • Mind mapping • Prioritization/ranking

Plan analysis • Stakeholder engagement
• Root cause analysis assessment matrix
Stakeholder
Management

13.3 • Conflict management • Feedback

Manage • Cultural awareness
• Negotiation
Stakeholder • Observation/conversation
Engagement • Political awareness

13.4 • Alternatives analysis • Stakeholder engagement • Active listening • Voting • Feedback

Monitor • Root cause analysis assessment matrix • Cultural awareness • Multicriteria decision analysis • Presentations
• Stakeholder analysis • Leadership
Stakeholder • Networking
Engagement • Political awareness
Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition, 2017, excerpts from ITTO figures, Chapter 13.