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Curvature (Malaysia)

Sdn. Bhd.
Company Profile
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Malaysia Office
2-46 Block A, Kelana Center Point, Jalan SS7/19, Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia
D’Piazza Mall, 70-1-87 Jalan Mahsuri, Bandar Bayan Baru, 11950 Penang, Malaysia.
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Table of Contents
Table of Contents...........................................................................................................................................2
Company Profile............................................................................................................................................ 3
Fact Sheet.......................................................................................................................................................3
Curvature Offering.........................................................................................................................................5
NetSure Maintenance Program:.....................................................................................................................5
24×7 Support & Guaranteed Hardware Replacement................................................................................... 5
One Source for Network Lifecycle Services................................................................................................. 6
Our Distribution Center................................................................................................................................. 7
NetSure Strategy............................................................................................................................................ 8
NetSure Options Matrix.................................................................................................................................9
Servers & Storage........................................................................................................................................ 10
Cisco-Compatible Optics from Curvature................................................................................................... 11

Malaysia Office
2-46 Block A, Kelana Center Point, Jalan SS7/19, Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia
D’Piazza Mall, 70-1-87 Jalan Mahsuri, Bandar Bayan Baru, 11950 Penang, Malaysia.
3

Company Profile
Curvature is the world’s leading IT services provider. A pioneer in the secondary market, the company is
an independent reseller of pre-owned and new-surplus networking equipment from manufacturers
including Cisco, Juniper, HP and IBM, a premier member of Dell’s PartnerDirect program, and an elite
partner of Arista Networks. Based in Santa Barbara, California, Curvature also offers NetSure®
maintenance, a complete and customizable network and data center maintenance solution and an
affordable alternative to traditional OEM maintenance. Through our robust portfolio of products and
services, we help customers navigate the complex IT web of new and emerging technologies in a cloud
dominated space. We identify “best fit for you” strategies that prioritize new technologies to embrace
today to build a successful technology roadmap for tomorrow.

With over 30 years of experience, Curvature offers network monitoring, IT asset recovery, and technical
support services as well as a complete line of OEM-branded optical transceivers, memory, cables, and
accessories. The company’s lifetime warranty and personalized technical and sales support guarantees
the performance of their networking and data center solutions. Curvature is a strategic service provider
for more than 10,000 locations globally and provides organizations worldwide with quality equipment
and extensive, personalized support from locations in Santa Barbara, Dallas, New York City, Amsterdam,
Malaysia, London, Singapore, and Tokyo. And we are the only provider in the market that can deliver
network, server and storage solutions at scale, with a global footprint

Fact Sheet
 Industry leader with over 30 years of experience
 Founded in 1986; privately held
 $900 million in revenue in 2017
 Total staff: 2,200; 100+ staffed service centers with W-2 engineers and 600+ locations throughout
the world for parts with labor partnerships in place
 Offices in 11 countries
 Global Support; 20 languages spoken:
 1.25M devices under support

Malaysia Office
2-46 Block A, Kelana Center Point, Jalan SS7/19, Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia
D’Piazza Mall, 70-1-87 Jalan Mahsuri, Bandar Bayan Baru, 11950 Penang, Malaysia.
4

Curvature Executives

At Curvature, we have assembled a team of proven leaders, responsive account managers and expert
technicians. Every team member is dedicated to providing our customers with more choice, flexibility,
and control. Our executive team is committed to positioning Curvature at the forefront of information
technology solutions, while ensuring employees constantly deliver our unique brand value. With a team
of over 2,200 globally, Curvature executives have helped to build partnerships, broaden solutions, and
provide customers with the ability to regain control of their network.

Peter Weber Sanford Tassel Elizabeth Austin


Chief Executive Officer Chief Financial Officer Chief Information Officer

Scott Thomas Mark Nichols Patrick Barry


Chief Human Resources Officer Chief Product Officer Chief Compliance Officer

Joe Scordino Jake Cleveland Wayne Scalf


Chief Integration Officer Executive Vice President and GM EVP, Service Delivery

Sachi Thompson Randi Mitev


EVP, Supply Chain VP, Global Marketing

Paul Elstone Glenn Fassett


Deputy General Manager, EMEA General Manager, EMEA

Jason Ogden Wing Leung


Deputy General Manager, APAC General Manager, APAC

Malaysia Office
2-46 Block A, Kelana Center Point, Jalan SS7/19, Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia
D’Piazza Mall, 70-1-87 Jalan Mahsuri, Bandar Bayan Baru, 11950 Penang, Malaysia.
5

Curvature Offering

NetSure Maintenance Program:

24×7 Support & Guaranteed Hardware Replacement


 NetSure Provides Complete Protection
 Extend End-of-Life
 Protect Your Edge
 Manage Your Maintenance & Support Online
 Access In-House Global Network Experts
 Customize Your Coverage

Malaysia Office
2-46 Block A, Kelana Center Point, Jalan SS7/19, Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia
D’Piazza Mall, 70-1-87 Jalan Mahsuri, Bandar Bayan Baru, 11950 Penang, Malaysia.
6

One Source for Network Lifecycle Services

Network Hardware Fulfillment


 Complete line of pre-owned and new-surplus Cisco, Juniper, Brocade and Extreme
 Complete line of pre-owned and new servers and storage from HP, IBM, Dell, Sun, Supermicro,
EMC and NetApp
 Data Center and Cloud Network offerings from Arista and VMware
 Dell PremierPartner and Arista Elite Partner
 OEM & Curvature brand SFP, SFP+, X2, XENPAK, XFP, and GBIC optics
 Third-party memory, cables and accessories
 True Lifetime Warranty

Maintenance, Technical Support and Services


 NetSure 24×7 global technical support by Cisco-certified technicians with hands-on network
experience
 Advanced hardware replacement capabilities including next-business-day, 4-hour, onsite spare
and field support
 Flexible project-based support and ongoing network asset management
 Professional Services Curvature’s consulting services, design, configuration, installation,
migration, and troubleshooting support
 NetSure Portal for online ticketing, multi-vendor contract management, equipment inventory
and configuration management
 Network monitoring including performance metrics and rapid incident response

Asset Recovery
 Straightforward pricing at the highest market value
 Hassle-free full-service logistics management (from inventory identification to value
confirmation)
 Complete asset tag removal and factory default restoration
 Certification of destruction for disposed assets
 Cash or trade-in credit payment options
 Environmentally sensitive disposal methods
 Customizable service packages

Malaysia Office
2-46 Block A, Kelana Center Point, Jalan SS7/19, Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia
D’Piazza Mall, 70-1-87 Jalan Mahsuri, Bandar Bayan Baru, 11950 Penang, Malaysia.
7

Our Distribution Center


Backed by a global distribution network and a state-of-the-art warehouse control system, Curvature’s
North American Distribution Center offers quality and reliability, speed and service to stage, configure
and store equipment.

 82,000 total square feet (including 57,600 sq. ft. in Santa Barbara, 15,000 sq. ft.
in Amsterdam, and 9,400 sq. ft. in Singapore)
 ISO 9001:2008- and TL 9000-certified
 $200 million in inventory available for same-day testing, packing and shipping
 Spirent® line-rate testing center supported by expert, Cisco-certified engineers
 Quality Control processes built on 20+ years of root-cause analysis
 30+ Technicians available to test, configure and stage prior to shipping

Malaysia Office
2-46 Block A, Kelana Center Point, Jalan SS7/19, Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia
D’Piazza Mall, 70-1-87 Jalan Mahsuri, Bandar Bayan Baru, 11950 Penang, Malaysia.
8

NetSure Strategy

Malaysia Office
2-46 Block A, Kelana Center Point, Jalan SS7/19, Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia
D’Piazza Mall, 70-1-87 Jalan Mahsuri, Bandar Bayan Baru, 11950 Penang, Malaysia.
9

NetSure Options Matrix

Malaysia Office
2-46 Block A, Kelana Center Point, Jalan SS7/19, Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia
D’Piazza Mall, 70-1-87 Jalan Mahsuri, Bandar Bayan Baru, 11950 Penang, Malaysia.
10

Servers & Storage


Curvature provides both current- and previous-generation servers and storage equipment from HP, IBM,
Dell, Sun, Supermicro, EMC, NetApp and other major manufacturers. By combining this with an industry-
leading ability to provide new and pre-owned networking solutions, competitive prices at up to 75% off
list, and a vast inventory, Curvature can deliver configured-to-order high-quality solutions and
accessories quicker than anyone.

Do more with less


We understand it’s crucial to maximize the lifespan of your servers and storage while staying within
budget. With Curvature, you can purchase additional drives, memory, and other components to make
the most of existing equipment in your data center.

Tested and configured before leaving our facility


Curvature provides fully configured servers and storage to meet your requirements, so you can choose
from any architecture, form factor, or footprint needed. Our state-of-the-art testing procedures put
equipment through stress and load tests to ensure the highest quality and reliability.

Quality guaranteed
Curvature holds ISO 9001:2008 and TL 9000 certifications, ensuring the highest standards in equipment
testing, customer care, and order fulfillment. This elite level of quality control means our processes are
third-party verified to be among the best in the world.

Short lead times


We stock major brands of servers and storage equipment in our Santa Barbara, Amsterdam, and
Singapore distribution centers, enabling quick delivery to any major city in the world. Your equipment
will arrive assembled, configured, tested to your specifications, and ready for immediate deployment.

New servers and storage solutions


Curvature can provide latest-generation servers and storage solutions (used and new-in-box) from HP,
IBM, and other OEMs, all covered by a lifetime warranty from Curvature. Curvature is also a Premier
Partner of Dell’s PartnerDirect program and a partner of Supermicro, so you can access top-of-the-line
new servers and storage at the highest possible discounts.

Malaysia Office
2-46 Block A, Kelana Center Point, Jalan SS7/19, Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia
D’Piazza Mall, 70-1-87 Jalan Mahsuri, Bandar Bayan Baru, 11950 Penang, Malaysia.
11

Cisco-Compatible Optics from Curvature


Curvature offers carrier-class compatible 100MB, 1GB, and 10GB optical transceivers that meet OEM
specifications and requirements. Our full range of optical transceivers are tested and verified across a
wide range of products and platforms and adhere to ISO 9001:2008 and TL 9000 standards. Curvature
provides compatible optics at 70%–90% off OEM prices and can deliver in days, not weeks. Curvature-
branded optics are brand new and come with a lifetime warranty.

Compatibility
Curvature’s 100MB, 1GB, and 10GB optical transceivers are compatible with many platforms and meet
OEM specifications and requirements. Your network will not know the difference.

Short Lead Times


We stock a complete line of all types of optics in our Santa Barbara, Amsterdam, and Singapore
distribution centers—enabling next-day delivery to every major city in the world.

Cost Savings & Lifetime Warranty


New Curvature optics are available for all common types of optics—like SFP, SFP+, X2, XENPAK, XFP, and
GBIC form factors—at significant savings over OEM prices. We are so confident in the long-term
performance of Curvature optics that we offer a true lifetime warranty on all types.

Technical Expertise
Curvature employs CCNA-, CCNP-, and CCIE-trained and certified engineers and technicians who have
years of experience selling and supporting optical transceiver technology. Our test bed consists of a
wide variety of networking products and platforms which ensure a rigorous testing process and
complete functionality and compatibility for every optic we sell.

As your network evolves, so does Curvature’s testing environment. We seek to constantly upgrade
and improve our test bed and processes to consistently offer the most reliable third-party optics
on the market.

Personal Service
You can count on individualized, personalized service from Curvature to help you configure the best
solution to meet your needs.

Malaysia Office
2-46 Block A, Kelana Center Point, Jalan SS7/19, Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia
D’Piazza Mall, 70-1-87 Jalan Mahsuri, Bandar Bayan Baru, 11950 Penang, Malaysia.
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PATAHUL ARIFFIN ABAS


Enterprise Sales, Malaysia & Indonesia
M +6012.305.8705
E pabas@curvature.com
2-46, Block A, Lobby C, Kelana Centre Point, Jalan SS7/19, Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia
D’Piazza Mall, 70-1-87 Jalan Mahsuri, Bandar Bayan Baru, 11950 Penang, Malaysia.

Malaysia Office
2-46 Block A, Kelana Center Point, Jalan SS7/19, Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia
D’Piazza Mall, 70-1-87 Jalan Mahsuri, Bandar Bayan Baru, 11950 Penang, Malaysia.