Dalton Paternostro

530.748.5634
dpaternostro1028@icloud.com
4529 West 119th Street, Leawood,
KS 66209
PROFILE
 Four years of progressive experience in merchandising and inventory management.
 Innovative operations leader; build productive teams by identifying member talents and structuring
groups that maximize these strengths.
 Excel at working under pressure while organizing workflow, ideas, materials, and people to
consistently meet tight inventory and merchandising deadlines.
 Certified in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); proficient in macOS and iOS.

EXPERIENCE
Apple | Leawood, KS May 2015 - Present
Operations Expert (March 2018 - Present)
 Provide support, knowledge, and resources to lead a team of seven operations specialists to
maintain optimal product availability.
 Communicate product status with management and leadership teams.
 Manage and meet multiple inventory deadlines each week for 300-400 finished and service goods.
 Develop a cross functional team by working with management to build a competency plan and set
goals.

Visual Merchandising Lead (May 2015 - Present)

 Persuaded management team to build a recruiting and awareness program for the merchandising
team; results include 20% increase in sales and 15 points greater satisfaction from customers.
 Spearheading the revitalization of merchandising within the Southern Great Plains Market by
communicating and educating teams on how it increases the impact on the customer experience.
 Plan, organize, and direct planogram resets and delegate closing duties.

Sales Specialist (May 2014 - May 2015)

 Approached customers to determine what they were interested in purchasing and suggested
appropriate items by uncovering their needs; earned customer satisfaction score of 90% on a
quarterly basis.
 Consistently promoted company programs; results included 15% conversion rate to Apple Pay,
signing up an average of five customers for Today at Apple per week, and the creation of 25 or
more business accounts per quarter.
 Provided coaching and mentoring to twenty-five new and current sales team members.

JC Penney | Lee’s Summit, MO (Oct. 2011 - May 2014)

Sales Expert
 Approached customers to determine what they were interested in purchasing and suggested
appropriate items.
 Provided daily team communication on sales metrics to the department and coached team
members on new sales tactics.
 Selected to coordinate visual merchandising updates to men’s, women’s, and children’s section.
 Led physical inventory and assigned closing tasks.

EDUCATION
Bachelor of Science (BS) in Business Marketing May 2020
Northwest Missouri State University, Maryville, MO GPA: 3.42
 Work 40 hours a week while attending school.

Associates of Arts (AS) in Business May 2016

Metropolitan Community College Kansas City, Longview, MO GPA: 3.53
Certificate in General Education