Documentos de Académico
Documentos de Profesional
Documentos de Cultura
INSTALLATION INSTRUCTIONS
Installing Service Assistant Software on NOTE: Place the AOC and DT1 sensors as close to
the location of the hottest temperature in their
Palm Device respective areas.
The device utilizes a Palm device as the user interface.
3. Place the compressor discharge temperature sensor
IMPORTANT (DT1) on the compressor refrigerant discharge line.
Service Assistant software installation is required to 4. Place the return air (RA) and supply air (SA) sensors on
use a Palm device with the device. If a Palm kit was the appropriate side of the evaporator coil:
purchased, refer to the software instructions shipped a. The RA sensor can be placed immediately in front of
with the kit. If no Palm kit was purchased, refer to the the evaporator by threading the sensor wire through
section, “Installing Service Assistant Application on the cardboard filter supports.
Palm Device”. b. The SA sensor can be wire-tied to a support
between the evaporator and the fan.
NOTE: Read documentation packaged with the Palm device 5. Ensure the RA and SA sensor metal tips are exposed to
before installing software. Palm device familiarity direct airflow.
aids in learning how to use the Service Assistant.
Step 2: Connect Palm Device to Service Assistant
Using the Service Assistant The Palm device communicates with the Service Assistant via
the Hot Sync® cable:
IMPORTANT 1. Connect the Hot Sync cable 9-pin D-connector to the
The following items are required for Service port labeled Serial on the right side of the tool.
Assistant use: 2. Insert the Hot Sync cable square end through the
— Service Assistant. protective case hole, into the Palm device bottom slot.
— Palm device (with Software installed).
— Palm HotSync cable. Step 3: Diagnosis Using Software
— Refrigeration hoses.
— Temperature sensor array. 1. Start Service Assistant software:
a. Open Palm device Applications screen by pressing
the home icon (located at screen lower-left corner).
Step 1: Attach Sensors to the Unit b. Look for the Honeywell icon (at screen upper-left).
The required sensors varies with the test mode that will be
used. Quick Test mode, the default test mode on the device, NOTE: If the icon is not displayed, continue pressing
consists of 2 pressure and 3 temperature measurements. the home icon until it is displayed.
Complete Test mode, a mode with increased accuracy
requires 4 additional sensors. c. Press the Honeywell icon to start the software.
d. The software begins with Startup screen providing
QUICK TEST MODE access to various software features.
Suction pressure (SP) and liquid pressure (LP) are measured e. To analyze the HVAC unit, press Get Data.
by connecting manifold hoses to the unit. Suction temperature 2. Specify Equipment Type:
(ST) and liquid temperature (LT) are measured via pipe a. Before data is displayed, the user is prompted to
surface mount sensors attached to the refrigeration tubing: select the refrigerant and the unit expansion device.
1. Connect the temperature sensor array to the device.
b. The device operates on units with the following
2. Connect the manifold hoses to the liquid and suction
refrigerants: R22, R12, R500, R134a, and R410a.
service ports.
c. Press the button corresponding to the appropriate
NOTE: If a liquid pressure port is not available, use the refrigerant.
compressor discharge service port. d. For the expansion device, there are two choices:
(1) Select Fixed Orifice if the unit has a capillary
3. Place the suction temperature sensor (ST1) on the tube or a fixed metering device.
suction line about 6 to 12 in. from the compressor. (2) Select TXV for units with a thermal expansion
4. Attach the liquid temperature sensor (LT1): valve or electronic expansion value.
a. on the liquid line, and e. Press Done once proper choices have been made.
b. as close as possible to the liquid service port for the 3. Look at Data and Diagnosis:
appropriate refrigerant lines. a. Once connected to the device with system type
5. Ensure the AMB sensor is exposed to ambient air. selection done, the Service Assistant Data screens
display the unit operating data.
NOTE: If using optional single or multistage arrays, do b. To move between the screens, press <->.
not install remaining sensors. c. Each screen displays values:
COMPLETE TEST MODE (REQUIRES OPTIONAL 1 OR 2 STAGE (1) Measured values on the left side.
(2) Calculated values (based on measured values)
ARRAY, PART # 32005275-003 OR PART # 32005275-002)
on the right side.
IMPORTANT NOTE: To get a particular value explanation/definition,
Ensure the sensor wires are placed such that they touch the label with the stylus.
will not get entangled in the condenser fan.
d. To the right of each calculation is a message (Hi, Lo,
1. Connect the Quick Test sensors as described above. or Ok) indicating the relation to the expected range.
2. Connect the air off condenser temperature (AOC) to the At the screen bottom is the unit diagnosis.
condenser fan grate.
62-0175—1 2
A7075A1000 HVAC SERVICE ASSISTANT
NOTE: For more information, touch the diagnosis with 3. If the inspection reveals a need for additional work, it
the stylus. prompts the user to fill out a work-pending record.
4. Upon completing inspection, the device compiles
e. To open Equipment Setup screen and change the inspection question responses and work-pending
options, press Setup (bottom left corner). entries into an inspection report.
f. COM blinks every 5 seconds indicating that the
software is updating data from the device. Step-by-Step Inspection Instructions
g. Press COM to get information about the device
communication status. 1. To start an inspection, press Inspection (Start screen).
h. Test brings up (at right) a popup menu that allows 2. The device prompts for entry of the:
the user to save data or return to the Startup screen. a. Site# (up to 12 digits): identifies location/building.
i. To return to the Startup screen press Back To Start. b. Unit# (up to 12 digits): references individual pieces
of equipment at a given site.
c. Job ID (both numbers and letters; up to 12 digits):
Step 4: Saving Data used to reference the work order for this service call.
At any time the current data can be saved for future viewing 3. With this information entered, the device prompts the
on the Palm device or a PC via the internet. user to select from a list of predefined inspection forms.
NOTE: Data is always saved as a test. NOTE: Each inspection form has a unique question
set specific to the particular task at hand.
Typically, technicians save:
— a before record, prior to making repairs or adjustments, and 4. Highlight the desired inspection and press Ok.
— an after record (or test) to demonstrate proper operation or, 5. The main inspection form lists short descriptions of
in the case of coil cleaning, the benefit of the repair. tasks to be performed. Completed tasks are checked.
6. Press the task description to enter task information.
1. To save data: 7. Selecting a task with the stylus brings up a new screen
a. press Test on the Data screen. displaying detailed information about the task.
b. then press Save Data in the Test popup menu. 8. As a part of the task, the user is prompted to enter data
2. The device prompts for entry of the: indicating the task status.
a. Site# (up to 12 digits): identifies location/building.
b. Unit# (up to 12 digits): references individual pieces Entering Information into Applications
of equipment at a given site. Some tasks require information entry about the unit being
c. Job ID (both numbers and letters; up to 12 digits): serviced. Fig. 1 prompts the user to enter the compressor
used to reference the work order for this service call. make and model number:
3. Press Done when finished entering unit identification 1. Answer the question: touch the text field below the word.
information. 2. Answer and begin entering text using the Graffiti pad:
4. The device prompts for a reason for saving the data. a. To save the answer and return to the main
5. Click Select Reason and choose a reason from the list. inspection form: press OK.
b. To return to the main inspection form without saving
NOTE: This reason is displayed with the website data
answers, press Cancel.
to help others understand why it was saved.
NOTE: There are different task screen types. For the
6. Press the number corresponding to the cooling stage
multiple-choice screen (see Fig. 2), indicate
being serviced.
the task status by selecting one of up to four
7. When finished entering data, press Done.
possible responses.
8. Data currently displayed is saved; unit work can continue.
3. Select a response: touch the corresponding checkbox.
Performing Inspections 4. Answer and begin entering text using the Graffiti pad:
a. To save the answer and return to the main
DESCRIPTION inspection form: press OK.
The simple Get Data feature is great for documenting an air b. To return to the main inspection form without saving
conditioner's vapor compression cycle performance. However, answers, press Cancel.
cycle performance is only a part of typical maintenance
inspection. Preventative maintenance tasks (e.g., cleaning Inspection Question
condensate drains, changing filters, checking belts, etc.) are Enter the compressor make
important; they must be performed and documented properly. and model number
3 62-0175—1
A7075A1000 HVAC SERVICE ASSISTANT
62-0175—1 4
A7075A1000 HVAC SERVICE ASSISTANT
• Records appear with the most recent record at the DOWNLOADING SERVICE ASSISTANT DATA TO YOUR PC
top of the list. The Service Assistant uses the Hot Sync feature to transfer
• In many cases there will be more records than can fit data from the Handtool to the PC. Both the Palm Desktop and
on the screen. Service Assistant PC software must be installed on your PC:
5. To scroll through the Data List, press the scroll button 1. Make sure Hot Sync is active. The Hot Sync icon should
(the hourglass shaped button between the four round appear at the bottom right of the screen.
buttons on the Palm case) up or down.
6. The Data List is divided into two views: NOTE: Th Hot Sync icon appears automatically once
a. New data: lists data collected since last Hot Sync. the Palm Desktop software is installed.
b. Archived data: lists data uploaded to the server.
7. To switch between views, press New or Archived in the 2. If you do not see the Hot Sync icon, check the Palm OS
screen upper-right corner. Getting Started documentation for Hot Sync Manager
troubleshooting instructions.
NOTE: Archived data is saved on the Palm device for 3. Remove the Palm device from its protective case.
reference in the field. 4. Place the Palm OS device in the Hot Sync cradle.
5. Press the cradle base Hot Sync button.
IMPORTANT 6. A Hot Sync dialog box appears on the computer screen.
In general, do not use Delete All while in New data 7. Wait for the Hot Sync to complete.
view. This data has not been copied to the server. 8. Remove the Palm device from the cradle.
9. To return to the device software:
NOTE: If archived data is no longer needed, delete the a. Press home icon to return to the application screen.
data by pressing Delete All button. b. In the applications screen, press the Honeywell
icon, located at the screen upper-left.
8. Once the desired data record has been located, touch
the corresponding line with the stylus. VERIFYING DATA SYNCHRONIZATION
9. A new screen appears displaying the data in the record. Verify that the data was uploaded to the server by reviewing
10. Press Ok or Done to return to the Data List. the data on you Palm device:
11. When done viewing data, press Done to return to the 1. After a Hot Sync, press View Data (in the Start screen)
Startup screen. to open the Data List.
2. In each of the 3 data types, all New data should now be
Select Type located in the Archived data view.
3. If there is still data in the New view, then not all of the
Handtool
data was synchronized.
Inspection
VIEWING DATA WITH MICROSOFT EXCEL
Work Pending
1. Click on the DisplayHTData shortcut in the Start menu
Cancel Service Assistant folder.
M17944 2. Excel starts and opens a new spreadsheet.
3. Service Assistant data automatically loads into the
Fig. 6. Data type selection screen. spreadsheet.
5 62-0175—1
A7075A1000 HVAC SERVICE ASSISTANT
5. Click: Start/Programs/Palm Desktop/Palm Install Tool. The program looks for the measurement rates of change to
6. Select the appropriate Palm device user name (entered determine if the unit is running steady-state. The diagnostic
during initial Palm device setup). assistant will not make a diagnosis until steady-state criteria
7. Use the Browse button to select the file servasst2.prc are met. This option adjusts the sensitivity:
located in c:\palm\add-on (for Palm III or better). — The default setting is Low.
8. Press the cradle Hot Sync button to load the application — Increasing setting to Moderate or High causes the detector
onto the Palm device. to wait longer for steady-state.
— Changing setting to Off disables the steady-state detector.
INSTALLING MICROSOFT DATA ACCESS COMPONENTS (MDAC)
MS Windows utilizes the MDAC software component to Diagnostic Assistant
provide programs access to databases. Not all computer With the diagnostic assistant Off, no diagnosis is given. In
manufacturers install this component. If you have problems Basic (default) mode, a diagnosis is given at the bottom of the
accessing data, your computer probably needs MDAC: data screen. In Expert mode, questions are asked when there
1. Run the Service Assistant installer again. appears to be a conflict between the setup parameters and
2. Choose default settings until you reach the Setup Type: the data being observed.
a. Press the custom button.
b. Uncheck the Application files box. Example: Equipment setup is set for no unloading and an
c. Check the Microsoft Data Access Components box. inefficient compressor diagnosis is about to be
3. MDAC will now be installed on your computer. made. With Expert Diagnostic Assistant selected, a
question will be asked about existence of unloaders.
Utilities Units
In the Startup screen, Utilities provides access to a variety of Temperature and pressure measurements can be displayed in
tools used to configure the device. either Inch-Pound (I-P) or metric units. To change the display
PRESSURE SENSOR CALIBRATION units, press the corresponding button.
The Service Assistant pressure sensors can have an offset Temperature Array Select
which causes pressure to read slightly above or below zero By default, the device automatically detects the type of sensor
with the hoses disconnected. The pressure calibration feature array attached to it. In cases where you need to override the
removes this offset by collecting data when the pressure auto detection, set the Temperature Array Select to Manual.
sensors are at 0 psig and applying the appropriate offset. While in Manual mode, the device will prompt the user to
select the type of temperature sensor array.
NOTES:
— Perform pressure calibration when the device is Equipment Setup
first received and every 6 months thereafter. Each time a new test is started, the device prompts the user to
— Calibration is specific to the particular device to enter Equipment Setup information. The automatic prompting
which the Palm device is connected. Switching ensures correct Equipment Setup configuration for each test.
devices requires pressure sensor recalibration. However, if the user settings rarely change, the automatic
setup can be disabled. To disable the automatic Equipment
1. Connect the Palm device to the device. Setup, change the setting to Manual.
2. Remove the hoses from the manifold to ensure the
pressure sensors are at 0 psig. NOTE: To adjust the equipment setup in Manual mode,
3. Press Calibrate Pres (Utilities menu) and follow the press the Setup button in the data screen.
instructions.
PROGRAM OPTIONS SERVICE ASSISTANT INFORMATION
Program options can be set to tune the software operation to Pressing Service Assistant Info displays a dialog box
better meet specific needs. The default settings satisfy the containing information about your Service Assistant:
needs of most users. — The battery level indicator displays the status of the 4 AA
batteries in the device (0 to 100 percent).
Auto-off Time — Replace the batteries once battery level drops below 15%.
Auto-off time is the time (in minutes) that the Palm device
remains on before turning off automatically. NOTE: You must be connected to the device to get the
Service Assistant information.
NOTES:
— A longer auto-off time shortens battery life (default Service Assistant Fault Detection Details
setting is 30 minutes).
— The Off option disables the auto-off feature. ACHIEVING ACCURATE DIAGNOSIS
— With this option Off, be sure to turn the Palm The fault-detection algorithm makes a diagnosis based on
device off when done with the device to prevent a several assumptions about the unit. To ensure an accurate
regular need to replace dead batteries. diagnosis, make sure that the unit is operating under the
following conditions:
Steady-state Detector Sensitivity • Equipment Setup information correct.
The rules for diagnosis based on measurements, calculations, • Sensors installed correctly (see Installation Guidelines
and equipment setup options are not valid if the refrigeration section).
cycle is running in a startup transitional period. The system • The unit is fully loaded.
must achieve steady state operation (typically five minutes of — Multiple stage units must have all stages on.
run time) before making a meaningful diagnosis. — Compressors with unloading must be fully loaded.
62-0175—1 6
A7075A1000 HVAC SERVICE ASSISTANT
7 62-0175—1
A7075A1000 HVAC SERVICE ASSISTANT
Required Equipment NOTE: If necessary, move the sensor around while taking
temperature readings.
• Standard Service Assistant kit.
• Optional single-stage sensor array. IMPORTANT
Before turning on the unit, make sure the sensor wire
NOTE: To simplify installation, frequent water-cooled cannot get tangled in the fans.
condenser users may wish to have 2 additional pipe-
mount adapter kits (see Attaching Sensors section). INSTALLING AIR SENSORS AS PIPE-MOUNT SENSORS.
The AOC and AMB sensors of the single-stage sensor array
Attaching Sensors are air sensors. Satisfactory results can be obtained with air
1. Attach the ST1, LT1, DT1, RA, and SA temperature sensors by using the following steps:
sensors in the same manner as in an air cooled unit. 1. Wire tie the air temperature sensor to the pipe.
2. Place a wire tie around the sensor metal portion. This
NOTE: For water cooled applications, the ambient helps ensure thermal contact between sensor and pipe.
temperature sensor (AMB) becomes the 3. Wrap insulation around the sensor and pipe. Insulation
condenser inlet water temperature (CIW). should extend at least 2 in. beyond each sensor end.
4. Wait for the sensor reading to reach steady-state.
2. Place the AMB sensor on the cooling water inlet pipe as
close as possible to the inlet to the condenser. NOTE: This last step requires patience.