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PRAKASH SINGH

# 62B H.B.C SEC-14 PANCHKULA, HARYANA (INDIA)


Phone: +918054462209
E-Mail prakashsingh28@outlook.com

6.6 years of Experience of McDonald's Operations, service optimization that includes


sales & Customer Service.

A responsible and challenging position that will utilize my education potential and
experience for achievement of personal as well as organization objectives and also
providing me good career opportunities.

Assistant manager in McDonald's India (Aug 2011- Jan 2018)

Expertise
 Customer Oriented & Work efficient Team Man who intend on improving sales &
driving business forward by continually striving for growth & opportunities.
 Always Willing to learn new , Highly flexible & adaptable ,resolving problems and
implementing the company policies to the organization.
 Good Interpersonal & HR skills.
 Proficient in handling sensitive situations amicably.
 Training & development of staff .
 Standard Procedures & routines in practice to provide customers best service
experience , maximizing Brand Promise & customer loyalty.

Roles and Responsibilities:


*. Watch employee's' performance to ensure that all tasks are completed in accordance.
*. Handle Inventory Management System
*. Safety & Security
* Responsible for Store processes and Audit.
* Maintain and Improve Service Standards.
* Daily cash collection
* Customer service and handling customer issues
* Training to new employees.
* Ensure that all area on site meet the standard of cleanliness to assure customer
satisfaction

ACHIEVEMENTS
Best new employee award for consecutive 02 months.

 Awarded Employ of the Month Award 04 times.


 Ranked 02 in BEST ASSEMBLER COMPETITION IN Mc Donalds in June’2014
held at regional level.
EDUCATIONAL CREDENTIALS
 HSC from Uttarakhand Board
 Graduation from camion university nainital.

HOBBIES
Listening Music, Watching Movies, Surfing New Trends on Social Sites.

Date of Birth: 28/06/1990

DECLARATION __________________________________