Konica Minolta Printing Solutions Europe B.V.

Support Department
Website: printer.konicaminolta.com

Upgrading controller firmware on Crownprinters

Information Level: 4
(2 = Semi-confidentional, Konica Minolta, internal use only, 3 = Service Partners/Distributors/First Line usage only. 4 = General
Information, may be send to end-users.)

Printer involved: Minolta-QMS and Konica Minolta Crown printers.

Operating system: All
Application:
Driver version:

Problem Description:

How to update the controller firmware on a Minolta-QMS or Konica Minolta Crown printer?

Solution / Work-around / Answer:

Updating the firmware using a PC with MS Windows (any version) operating system.

Download the printer firmware file into any working/temporary directory on your PC hard drive.
Extract the compressed file.
Make sure the printer is switched on and the display reads ‘idle’.

If the printer is connected to your PC via a parallel cable:

On PC, open DOS window (or command prompt) and browse to the directory where the uncompressed
firmware file has been stored.

Page 1 of 8
 Konica Minolta Printing Solutions Europe B.V.
Support Department
Website: printer.konicaminolta.com

Type 'copy /b filename lpt1', where filename is name of the file listed in the directory above.

Press <Enter> key. Now the firmware file will be copied to the printer and the new firmware will be installed.

The printer will automatically reboot after the firmware has been installed correctly.
The new firmware version will be listed on the printers startup page. (if enabled)

Page 2 of 8
 Konica Minolta Printing Solutions Europe B.V.
Support Department
Website: printer.konicaminolta.com

If the printer is connected to your PC via the network interface:

On PC, open DOS window and browse to the directory where the uncompressed firmware file has been
stored.

Type 'ftp xxx.xxx.xxx.xxx', where xxx.xxx.xxx.xxx is the IP address of your printer and press <Enter>

You will be prompted for a username and a password. Press <Enter> key on both questions. It is not
necessary to use any username or password.

Page 3 of 8
 Konica Minolta Printing Solutions Europe B.V.
Support Department
Website: printer.konicaminolta.com

Type in 'binary' and press the <Enter> key.

Type in 'put <filename>, where <filename> is name of the .ps file and press 'Enter' key.

After the firmware has been updated correctly, the printer will reboot. The printers startup page (if enabled)
should show the new version of the printer system code now.

Page 4 of 8
 Konica Minolta Printing Solutions Europe B.V.
Support Department
Website: printer.konicaminolta.com

Updating the firmware using a Macintosh

Download the printer firmware file into any working/temporary directory on your Apple’s hard drive or on the
desktop.
Extract the compressed file.
Make sure the printer is switched on and the display reads ‘idle’.

Using Macintosh OS 9.xx.

Make sure the desktop printing extensions are enabled on your system.
You can enable desktop printing in the <Apple / Control Panels / Extensions manager> control panel.

You may have to restart your system if you made any changes to the Extensions Manager control panel.

Now you can create a Desktop printer by using the Desktop Printing Utility.
Start the Desktop Printer Utility by doubleclicking the application icon.

Select OK in the following screen to start creating the desktop printer.

Page 5 of 8
 Konica Minolta Printing Solutions Europe B.V.
Support Department
Website: printer.konicaminolta.com

Select the correct printer PPD and the correct printer in the screen below and select ‘Create’.

Type a logical name for the desktop printer and select ‘Save’. This will be the name displayed for the printer
icon on your desktop.

To send the firmware to the printer, drag and drop the firmware file (xxxxxx.PS file) on the printer icon.

After the firmware has been updated correctly, the printer will reboot. The printers startup page (if enabled)
should show the new version of the printer system code now.

Page 6 of 8
 Konica Minolta Printing Solutions Europe B.V.
Support Department
Website: printer.konicaminolta.com

Using Macintosh OS X.

These instructions apply only to a printer that is connected to your network and has a valid
IP address. Currently this is the only way to load system code to a printer from Mac OS X.

Download the latest system code for your printer from the Minolta-QMS website. For easy access, it is best
to save the file to your desktop. The instruction examples following reference the desktop location.

Open a Terminal window. (Terminal is located the 'Hard Drive Name'/Applications/Utilities/directory)

At the command prompt, type 'cd desktop' (without the quotes) and hit Enter.

At the command prompt, type 'ls' (without the quotes) and hit Enter to see the contents of the current
directory. You should see the filename for the system code you downloaded (in this example, 'system.ps').

At the command prompt, type 'ftp xxx.xxx.xxx.xxx' (without the quotes) and hit Enter. You will be asked to
enter a User Name and Password; simply hit Enter for both. (‘xxx.xxx.xxx.xxx' represents your printer’s IP
address.)

Page 7 of 8
 Konica Minolta Printing Solutions Europe B.V.
Support Department
Website: printer.konicaminolta.com

At the command prompt, type 'bi' (without the quotes) and hit Enter.

At the command prompt, type 'hash' (without the quotes) and hit Enter.

At the command prompt, type 'put filename' (without the quotes) and hit Enter.

The filename in the command above represents the name of your system code file (in the example above
'system.ps'). This name may be different if you have a newer version of the system code.

Once the download is completed, type 'quit' (without the quotes) at the ftp command prompt, then quit
Terminal.
After the firmware has been updated correctly, the printer will reboot. The printers startup page (if enabled)
should show the new version of the printer system code now.

Page 8 of 8