Broadband Command Center 6.

Training Agenda Overview

Day Course
1 DOCSIS HSD Provisioning Overview
BCC Services Overview
Logs and Basic Troubleshooting
Subnets using Routing Elements and Rules
DHCP Options
Basic HSD provisioning
Client Classes
2 Static IP addresses
Database backup scheduling
Failover and weighted DHCP
Service monitoring
Command Line
Walled Garden
3 Advanced troubleshooting
DHCPv6 Provisioning
Introduction to DHCPv6 Provisioning
DHCPv6 Logging Troubleshooting
BCC Integration to Third Party Systems
Best Practices

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 Broadband Command Center 6.x

Detailed Training Agenda

Agenda Schedule – Day 1
All session breakdowns are estimated and may be adjusted depending on class progress, at the discretion of
the trainer.

Session Course Topics

Morning – first half DOCSIS HSD Provisioning Overview DOCSIS HSD Provisioning Overview
BCC Services Overview • DHCP Lifecycle
• Required DHCP options and TLVs

BCC Services Overview

• BCC Services
• The IMC and its core features/functionality
• Common Service Features
• Interface Walkthrough
Morning – second half Logs and Basic Troubleshooting Logs and Basic Troubleshooting
• Enabling logging features
• Basic Troubleshooting theory and tools
• Search functions in the IMC

Lab: 1.1 Logging

Afternoon – first half High Speed Data (HSD) Provisioning High Speed Data (HSD) Provisioning
• DHCP Terminology
• Subnets using Routing Elements and Rules
• DHCP Options

Lab: 1.2 Static Provisioning

Afternoon – second half High Speed Data (HSD) Provisioning Basic HSD Provisioning
• Understanding Client Classes
o Relation to Client Class Groups
o Understanding priority rankings

Lab: 1.3 Dynamic Provisioning

Lab: 1.4 Intermediate Configuration and Host Provisioning

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Agenda Schedule – Day 2
All session break-downs are estimated and may be adjusted depending on class progress, at the discretion
of the trainer.

Session Course Topics

Morning – first half Static Addresses Static IP Addresses

Database Backup Scheduling Database Backup Scheduling

• How to force a backup
• Restoring from backup

Lab: 2.1 Restore from Backup

Morning – second half Failover and weighted DHCP Failover
• Understanding Multicast
• DHCP failover
• MPS failover

Lab: 2.2 Failover

Afternoon – first half Service Monitoring Service Monitoring
• Types of events that are monitored
• High water marks
• DHCP Servers
• Monitoring service load
Afternoon – second half Command Line DHCP Command Line Interface

Walled Garden Walled Gardens & Self-Provisioning

• DNS Lying
• Subnets for Unknown Devices

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Agenda Schedule – Day 3
All session break-downs are estimated and may be adjusted depending on class progress, at the discretion
of the trainer.

Session Course Topics

Morning – first half Advanced Troubleshooting
Morning – second half Introduction to DHCPv6
Afternoon – first half Provisioning Cable modems with
DHCPv6
Advanced Troubleshooting
• Troubleshooting Process Overview
• Troubleshooting device provisioning
• Common problems
Introduction to DHCPv6
• Differences between v4 and v6
• DHCPv6 message types
• DHCPv6 notable options
Provisioning Cable modems with DHCPv6
• Recommended configuration
• Client Class configuration
• Dynamic DOCSIS files
• Routing elements
• Viewing the active DHCPv6 address

Lab: 3.1 Provisioning a CM with IPv6

Afternoon – second half Best Practices Best Practices
• Recommended configurations for BCC
• Specific recommended configurations for DHCP, MPS
and DNS

BCC Integration to Third Party BCC Integration to Third Party Systems

Systems • LDAP
• Radius
• Lease Query
• SOAP, XML, CORBA

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