This is a one of the sample Letters for Appointment of Dealers.

STAR INSTRUMENTS LIMITED

3, Peter Moses Avenue,

CALCUTTA – 700 010.
Phone : 098 – 13245678
Fax : 098 - 13245678
3rd February 2000

Cauvery Trading Corporation,

3, Oliver Smith Road,
BANGALORE-560 018.
Attn : Mr. K. S. Prasanna : Sales Manager
Dear Sirs,
Referring to your letter dated 15th January, we are pleased to appoint you as our dealer on an
exclusive basis for the state of Karnataka. You are entitled to sell our products of entire range.
Our terms and conditions will be as follows.
1. We will allow you 10% commission on the ex-works price.

2. If purchase enquiries from some customers come to us directly, we will forward the same
to you. You can take suitable action to convert them into orders. You will get the usual
commission for such orders also.

3. Since the dealership is given on exclusive basis, it will be your responsibility to take care of
the servicing.

4. During warranty period of one year, you have to extend free service to your customers.
However, later then one year of purchase, you can charge them for the service at rates
mutually acceptable to you both.

5. Replacement of defective components during warranty period will be free of cost. Beyond
warranty period, you can procure fresh components from us on chargeable basis and
charge your customer with your handling charges.

6. Three months after you place the order with us, we will despatch the instruments to the
destination specified by you.

7. We will agree for terms of payment as 100% against despatch documents through bank.

8. We will give free training for your service engineers at our works for a period of four
weeks. Expenses relating to travel, boarding and lodging will be borne by you.
We will send you sufficient number of catalogue and specification sheets of instruments in due
course.
We also invite you to visit our plant at a time convenient to you.
Should you require any clarification, please feel free to contact us. We will attend to your
queries promptly.

We look forward to a long and pleasant business relationship with you for the mutual benefit.
Thanking you.

Yours faithfully,
For STAR INSTRUMENTS LTD.
(V.K. DAS GUPTHA)
MARKETING MANAGER