LAURA BEAVER

Houston, TX 77098 | laura.beaver86@gmail.com

Professional Summary
Experienced individual with background in customer service, retail and the food & beverage industry.
Detail-oriented, friendly, dependable, hardworking with a wide range of knowledge and passion for
craft beer.

Skills
Customer-focused Current TABC certification
Quick learner Scanner operation
Inventory management Straddle stacker certified
Excellent communication skills Working in coolers and freezers
Merchandising and Displays Experienced merchandising trainer
Excellent problem-solving abilities Ability to stay calm in high pressure/fast
Written Communication paced environment
Highly Knowledgeable in beer, wine and spirits Trustworthy
Windows and Linux

Work History
Specialty Team Member - Beer and Wine 06/2014 to 08/2014
Whole Foods Market Spring, TX
Followed all safety and sanitation policies when handling food and beverage to uphold proper
health standards.
Displayed enthusiasm and knowledge about the menu and products.
Routinely cleaned work areas, glassware and silverware throughout each shift.
Provided friendly and attentive service.
Inventoried and restocked items throughout day.

Bartender and Sales 08/2014 to 11/2014

WineStyles Houston Spring, TX
Continually provided exceptional service to customers by being friendly, knowledgeable and
accommodating.
Set up bar for operation, obtained cash bank and stocked the service bar.
Waited on multiple customers at the bar and throughout the bar area.
 Maintained full knowledge of beverage lists and promotions.
Adhered to state laws regarding alcoholic beverage service.

Beer Manager 11/2014 to 04/2016

Spec's Wine Spirits and Fine Foods Spring, TX
Refilled and rotated items on shelves to maintain well-stocked inventory.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Engaged in suggestive selling and other sales techniques.
Assisted guests with finding items.
Responsible for ordering all beer and related products
Retrieving special orders for customers by request
Knowledgeable with wine/beer and food pairing
Strong understanding of wine/beer styles and terminology
Experienced wine/beer palate, advanced tasting techniques and evaluation

Merchandiser 05/2016 to Current

Silver Eagle Distributors Cypress, TX
Refilled and rotated items on shelves to maintain well-stocked inventory.
Building, rotating and refreshing all displays at each account
Trained on designing pallets, breaking down merchandise and preparing for store back stock
Keeping back stock clean and organized at all times
Experienced and use straddle jack, power jack, pallet jack and other store equipment to complete
job on a daily basis.