Documentos de Académico
Documentos de Profesional
Documentos de Cultura
K 612
Next-Generation Knowledge Management
Prof. Katsuhiro Umemoto
Proposed definition
Economic properties of knowledge
New economic dynamics
Economy is about
Labor Knowledge
Agricultural age
Industrial age
Land Knowledge age
Pace of change
C
Knowledge-intensive industries
Lb K
High level of K embedded in products/services
Ld (e.g., electronics, computer, pharmaceutical)
C
Traditional industries
Lb K
Capital and labor still largely relevant
Ld (e.g., oil & gas, construction, transportation, retail)
In other words
Knowledge is an infinite resource
Knowledge tends to spread
The knowledge economy and society - Andre Saito 7
The dynamics of K industries
Alternative views
Network-based knowledge society
New social dynamics
Ethical challenges
Society is about
Open culture
Content is made publicly available
(e.g., the whole Web, creative commons, WiFi)
The Blogosphere and social networking
Persistent, distributed, open conversation
Leads to unmediated communication,
collective thinking and social mobilization
Peer production
Radically decentralized cooperative production
(e.g., GNU/Linux, Wikipedia, Slashdot, Everquest)
Questionable content
Worthless (e.g., spam, ads, porn)
Strongly biased (e.g., propaganda, prejudice)
About unethical procedures (e.g., hacking, terror)
Questionable actions
Identity cheating, spyware, etc.
Bullying, defaming, etc.
Crime (e.g., phishing, hacking, theft, etc.)
Levels of analysis:
Societal
Organizational
Individual
Societal level
External issues
Scan the environment (e.g., public policies, S&T
development, competitors behavior, etc.
Improve knowledge creation and transfer through
collaborative arrangements and acquisitions
Open channels with customers and society
Internal issues
Develop absorptive and innovative capacity
Manage knowledge work and workers
Explore contracting and outsourcing alternatives
Transaction Expert
Routine work Judgment-oriented work
Rules and procedures Individual expertise and
Low-discretion experience
workforce or information Star performance
Individuals
Routine Judgment
Complexity of work
Source: Adapted from Davenport (2005), Thinking for a Living
An emerging relationship through blogs
Andrea accesses
past entries from
Lilias blog
A new surge in
reciprocal posts and
comments after
some time