Documentos de Académico
Documentos de Profesional
Documentos de Cultura
ON
TO STUDY THE EXPORT-IMPORT
DOCUMENTATION
At
Submitted by:
NEELAKSHI
Enrollment No. 12100875
PGDBM (Module VI)
PREFACE
Going forward, they recognize the need to make the most of their
strong research, development and engineering capabilities to
deliver even higher value-added products, while continuing to
focus on increasing production efficiencies and yields to extend
the cost leadership globally.
2
EXECUTIVE SUMMARY
with the launch of the 'Moserbaer' label in India, the company has
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The work assigned to me is only look after the export import
have to check them and prepare the documents for the export or
import of goods and lastly give them clearance with seeing the
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INTRODUCTION
COMPANY PROFILE
with the launch of the 'Moserbaer' label in India, the company has
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Our continuous emphasis on efficient and integrated
capital cost, has made Moser Baer one of the most successful
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focus on increasing production efficiencies and yields to extend
CD-R/DVD-R
JEWEL BOX (J B)
global player like Sony, Samsung, Verbatim, TDK, etc. the second
division products the plastic cover for the storage of these disks.
The third division deals with the printing the names of the brands
of the client and packaging of the disk with the plastic paper.
state of the art machines that include high technology CNC AND
hired aircrafts.
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Flow chart of export division for clearance of goods at
Moserbaer
Start
End
8
Flow chart for procurement of imported goods at
Moserbaer
Start
No
Apply for B.O.A. approval
Is items in LOP
Yes
Yes
Is approval received? Entry in clearance status
No
No
Ask for amended invoice from
Is wt.of shipment more Is invoice as per P.O? H.o
than 3 ton? Yes
Yes
Preparation of Re-warehousing
certificate
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End
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MARKETING MIX OF MOSERBAER
Quality
company's processes are ISO 9002 certified and its end product
error prone disc can spell disaster for the user. So, nothing but
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techniques and in-house developed process control methods has
Excellence
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It is all of the above and much more that helps set Moser Baer
allow them to move quickly from the concept stage to the finished
product.
13
Supply Chain and Logistics: It is the first Indian company to
instantly.
amongst others.
capital at the right time for the right Product in the right market.
Moser Baer brand of storage media and are now enjoying a 25 per
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returns and has helped them achieve a conservative risk to cost
ratio.
Highlights
• Fully diluted earnings per share (before prior year items & not
share is INR 5.2 post the adjustment for prior year deferred tax
’05
15
Quarter Ended 31 March 2005
over Q3 of FY ’05
16
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MARKET OUTLOOK:
been gradual, the sharp upturn in demand for DVD-R has led to a
tops will continue to grow the demand for writable optical drives.
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Continues to grow, though the growth level is now lower in
quarter-on-quarter.
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While the normal summer slowdown may result in media demand
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LITERATURE REVIEW
EXPORT DOCUMENTS
Pre-shipment documents:
Commercial documents
are required for effecting physical transfer of goods and their title
sale proceeds.
Principal documents
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1. Commercial invoice
2. Packing list
3. Bill of lading
6. Insurance certificate/policy
7. Certificate of origin
Auxiliary documents
auxiliary documents.
1. Proforma invoice
3. Shipping instructions
4. Insurance declaration
5. Shipping order
6. Mate receipt
22
7. Application for certificate of origin
Regulatory documents
customs etc.
authorities)
authorities )
23
• For export of goods under claim for duty drawback
6.vehicle ticket
regulations.
(i) Invoice
CUSTOMS INVOICE
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format but they contain essentially the same data as in the
CONSULAR INVOICE
25
(ii) Packing list:
crate the number and type of units of material inside. The shipper
gets the packing list ready at the time the goods are being is
lists.
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(i) Mate receipt: – mate receipt is a receipt issued by the
is of four types: -
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(iv) Bill of lading: - is a contract between the owner of the
goods and the carrier (as with domestic shipments). For vessels,
DOCUMENTATION: -
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Next step in becoming an exporting unit is to obtain importer-
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a) GR FORM / PP FORM: -
b)
DOCUMENTATION: -
C&F etc.
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In this seller has the obligation to deliver the goods alongside the
vessel on the quay. The buyer has to bear all the cost and risk of
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Dutiable shipping bills
When the delivery condition is F.O.B, the seller has the liability to
The seller must pay the costs and freight necessary to bring
goods to the named port of designation but the risk of loss and
finds the initiative lucrative, he sends his sale order to the buyer.
Thus in this way the parties enter into a contract with each other.
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Various contents of sale order are listed below:-
c. Period of delivery
d.Port of delivery
g. Payment terms
rise to all other documents. Under L/C the buyer promise to pay
the seller on due date. In this type of credit, the buyer’s liable to
documentary credit.
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It is commonly referred as commercial L/C as it a means to
time.
1.Buyer or importer
1.Revocable or irrevocable: -
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2.Confirmed or Unconfirmed: -
unconfirmed.
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3.Recourse or without recourse: -
If the advising bank pays the seller but does not get reimbursing
from the opening bank, then this bank can recover the whole
payments.
”.
a. It is an instrument in writing
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d. It is a direction to make payment of specific or fixed amount.
v. It is a receipt of payment
DISPATCH INSTRUCTION: -
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plant to dispatch specified goods to the port of any other
designations.
b. Port of dispatch
c. Shipment schedule
A.R.4 FORM: -
38
b) Name of the company
c) Port of loading
d) Country of loading
h) Value of goods
l) Remarks
DELIVERY INVOICE: -
b. Price of goods
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c. Mode of dispatch
d. Port of dispatch
e. Buyer’s details
f. A.R.4 reference
PROFORMA INVOICE: -
sort of invitation to the buyer from the seller to place a firm order
a. Exporter’s name
b. Consignee’s name
c. Notify’s name
d. Buyer’s name
e. Country’s of origin
f. Designation
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TEST CERTIFICATE: -
INSPECTION CERTIFICATE: -
G.R FORM: -
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c. Consignee’s name and address
e) Country of designation
f) Exchange rate
g) Currency of invoice
SHIPPING BILL: -
c. Port of loading
d. Port of designation
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e. Details of packages and goods
MATE RECEIPT: -
captain of the ship will issue the receipt called the “mate receipt”
b. Berth
c. Date of shipment
BILL OF LADING: -
duly paid.
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It is a document of title of goods shipped,
shipping company
MARINE INSURANCE: -
When the goods are transported from one place to another there
b. Claim payable
d. Vessel no.
e. Place of dispatch
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g. Destination
h. Insured value
i. Terms of insurance
100% E.O.U. -
(DTA). Such units may be set up under the Export Oriented Unit
considered on merits.
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procured indigenously, full exemption of excise duty is available.
following duties.
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• In respect of excisable goods, excised duty without any
IMPORT DOCUMENTATION
Documentary Requirements:
which are being imported. Every country has its own specific rules
requirements.
includes:
• Invoices
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The Customs Act 1901 requires importers to retain commercial
of $2000.
Airway Bill:
company has its own bill of lading, each airline has its own airway
bill.
Bill of lading
their receipt and states the terms of the contract for their
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forwarded to the importer, to arrange for the pick-up of the
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Original bill of lading:
carriage.
Manifest:
from Customs.
A manifest or CCN has its own identifier, called the cargo control
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and cargo control number are monitored by Customs to ensure
Packing list:
crate the number and type of units of material inside. The shipper
gets the packing list ready at the time the goods are being is
lists.
Commercial Invoice:
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information in any manner they choose, provided that the
- Unit price
- Extended price
- Currency of settlement
- Date
- Reference numbers
- Import licenses
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Import permits and special certificates:
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The papers and documents required before starting the steps and
Industry
or air
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OBJECTIVES OF THE STUDY
Values At MOSERBAER
Values:
beyond
feedback
Corporate Objective:
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• The highest quality standards that have consistently delivered
world-class products
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RESEARCH METHODOLOGY
will show a clear view of the CD-R, DVD-R, JEWEL BOX, FLOPPY
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OBSERVATION AND ANALYSIS
Strengths
potential
market
Weaknesses
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• As most of the company’s products are growing very fast, it
Opportunities
profitable opportunity.
has one of the largest music and video industries in the world,
using CDs for audio and DVDs for video requirements, the
products
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Threats
optical media, the huge installed base of both read and write
perceived as low.
manufacturers
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reduction due to reduction in input costs or setting up
Prospects :
• R&D-focused company
Products :
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Magnetic Data Storage Media: Compact Cassettes, Micro
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CONCLUSION AND RECOMMENDATION
CONCLUSION: -
The stake holders and shareholders give the potential, long term
RECOMMENDATIONS: -
cost ratio.
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Since inception, Moserbaer has always endeavored to create its
growth. Along the way, deep relationships have been forged with
leading OEMs, with the result that today there are hardly any
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MARKET PENETRATION STRATEGY
MOSERBAER
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The company in order to strengthen position in Europe
through merger and acquisition acquired
manufacturing plan as a result of which they become
one of the largest suppliers in their market competing
with country like China and Taiwan. Currently they
have also established special marketing tie-up with
the world largest manufacturing of computers, HP
giving it the leading edge in the international market.
Please find below mentioned process of marketing
and distribution as well as customer satisfaction
model as a result of which the company has made its
dent in the international market.
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INTERNATIONAL MARKET PLANNING AND
DISTRIBUTION PROCESS IN
MOSER BAER INDIA LIMITED
1) EXW:
"Ex works” means that the seller delivers when he places the
goods at the disposal of the buyer at the seller's premises or
another named place (i.e. works, factory, warehouse, etc.)
not cleared for export and not loaded on any collecting
vehicle. It means the buyer has to bear all costs and risks
involved in taking the goods from the seller's premises.
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2) FOB:
Free On Board (FOB) means that the seller delivers when the
goods pass the ship's rail at the named port of shipment.
This means that the buyer has to bear all the costs and risks
of loss of or damage to the goods from that point. The FOB
term requires the seller to clear the goods for export.
3) CIF:
4) DDU:
5) DDP:
Delivered Duty Paid (DDP) means that the seller delivers the
goods to the buyer, cleared for import, and not unloaded
from any arriving means of transport at the named place of
destination.
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CUSTOMER SATISFACTION
bottom line
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when and why dissatisfaction occurs helps implement
changes to gain and retain future customers and employees.
and requirements.
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2) Take decisions on the following matters:
• Increase revenue
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5) Satisfaction guaranteed:
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ANALYSIS
1. WHAT TYPE OF BUSINESS IN THE COMPANY?
Trader &
Exporter
0%
Manufacturer & Maufacturer
Exporter 30%
32%
Manufacturer &
Trader Trader
16% 22%
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2. Which type of the company?
Public Limited
0% Private Limited
23%
Partnership
31%
Sole
Proprietorship
46%
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3. Problems faced by Indian Manufacturers while
producing moserbaer?
24 19
20
17
49 50
75
4. Which media for advertising the product?
Websites 31
E-Mail 47
Direct Mail 22
Magzine 24
0 10 20 30 40 50
Number of respondents
76
5. What government should do to increase the export from
India?
140
120
115
111
120
Number of respondents
100 91
86
80
60
29
40
20
77
6. The customers purchase moserbaer from different
stores?
Specialty
stores
18%
Departmental
stores
45%
Retail stores
37%
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7. Based on survey it was derived that the customers used
different types of brand while purchasing?
35
30
30
25 24
20
18
15
12
10 9
7
0
Sony Samsung A mkete M oserbaser Eurovision Writex
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8. Based on survey it was derived that the most of the
respondents received their supply of moserbaer from C/F
agents and wholesalers.
60
50%
50
40%
40
30
20
10
6%
4%
0
Direct from Own transport C/F agents Whosellers
company
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9. What are the major markets for these products?
15%
25%
60%
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CONCLUSION AND RECOMMENDATIONS
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Customer satisfaction at Moser Baer is not just wishful
rhetoric. It's what has helped them to become an ever-
growing, globally-competitive organization.
The CRDD Analysis shows that the company has been able
to meet the customer request delivery dates most of the
times. However, 100 percent delivery has not been achieved
due to many reasons like loopholes in planning, logistics,
communication with customers etc.Therefore it is suggested
that e-CRM initiatives should be emphasized on. These
initiatives include:
• Negotiation of documents.
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BIBLIOGRAPHY
made mostly from the Corporate office and from books and
different websites:
Books are:
Francis Cherunilam
Websites:
www.google.com
www.moserbaer.com
www.indiansources.com
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QUESTIONNAIRE
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5. What government should do to increase the export from
India?
Better Port facilities
Availability of new technology
Employees training facilities
Infrastructure
Subsidy on import of new technology
Reduce taxes
86
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TABLE OF CONTENTS
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ACKNOWLEDGEMENT
The research and the findings always bears the imprint of many
dignitaries. The task assigned to me is not only to clearance of
the documents but there is so much to learn in the export and
import of goods.
Thank you to one and all; the names of whom I may mentioned or
not but whosoever were there when I was need. I appreciate the
conduct.
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