URDANETA CITY UNIVERSITY

San Vicente West, Urdaneta City, Pangasinan 2428

urdanetacityuniversity@yahoo.com
(075) 568-7612 / (075) 568-2475 loc. 110
E-mail: ucuschoolofmidwifery@gmail.com
SCHOOL OF MIDWIFERY
Established in 1973
ALCU-COA Accredited

CITIZENS CHARTER

DR. CHRISTOPHER R. BAEZ

Dean, School of Midwifery
CP# 09062384041
Email Address: chryzbanez@gmail.com

VISION:
It envisions being a Center of Excellence in Midwifery Education that will mold future
professional midwives who will contribute to the well-being and development of the country
and humanity through knowledge, experience, and character, living a life that is honorable,
transformative, and exemplary.

MISSION:
To provide a comprehensive learning and training program for the globally competitive
Midwifery Students so they can be efficient Primary Healthcare Providers by giving safe and
effective Maternal and Child Health services and with transformative leadership capabilities
in the community.

CORE VALUES:
S- Service-driven M- Motivated A- Achiever R- Responsive T- Transformed
(SMART)

PERFORMANCE PLEDGE:
The School of Midwifery pledges to uphold the integrity of the profession by providing
excellence in Midwifery Education.

The office shall uphold and protect the welfare and integrity of the Profession under the
existing rules and policies of Urdaneta City University together with the other educational
standards.

LIST OF FRONT LINE SERVICES:

1. Deans evaluation of applicants (old & new) for the programs offered by the School of
Midwifery & School of Advanced Health Care Education.
2. Deans evaluation of students with MAKE-UP DUTIES (MUD).
3. Request for COURSE DESCRIPTION for the DIPLOMA IN
MIDWIFERY/BACHELOR OF SCIENCE IN MIDWIFERY PROGRAMS.
4. Request for CERTIFICATIONS related to ACADEMICS of the Students.
5. Deans evaluation and approval of CLINICAL CASES for PRC application.
6. Deans evaluation and approval of CLINICAL CASES for the BSM program.
7. Deans evaluation and approval of CLINICAL SKILLS (Diploma in Midwifery &
BSM) performed.
8. Deans evaluation and approval of CLINICAL CASE STUDY (Individual and Group).
9. Deans evaluation of INCIDENT REPORT/LETTER OF EXPLANATION submitted
by the faculty member and the student.
10. Signing of Clearance for Graduation
11. Signing of Transcript from the Registrars office.
 URDANETA CITY UNIVERSITY
San Vicente West, Urdaneta City, Pangasinan 2428
urdanetacityuniversity@yahoo.com
(075) 568-7612 / (075) 568-2475 loc. 110
E-mail: ucuschoolofmidwifery@gmail.com
SCHOOL OF MIDWIFERY
Established in 1973
ALCU-COA Accredited

CITIZENS CHARTER
12. Signing of Request form for the release of CREDENDIALS.
13. Deans Consultation related to the CONCERNS OF STUDENTS AND PARENTS
14. Deans Consultation related to the CONCERNS OF THE FACULTY MEMBERS

SERVICES STEPS/ REQUIREMENTS PROCESSING

PROCEDURES TIME
1. Deans evaluation of 1. 1. Registration to Official 1. 1 minute
applicants (old & new) the Official Log transcript of
for the programs book of the office. Record from
offered by the School of the previous
Midwifery 2. Seek initial school attended 2. 5-10 minutes
interview from the (Original or
Head Coordinator or Photocopy)
the present Faculty Certificate of
member. Grades

3. Proceed to the 3. 20 minutes

Deans office for the
interview process.

2. Deans evaluation of 1. Student should Formal letter 1. Within 48

students with MAKE- write a formal letter, noted by the hours of the
UP DUTIES (MUD) address to the Dean, Head time the student
report thru the Clinical Coordinator or reported for
Instructor, stating the the Clinical duty.
reasons behind the Coordinator.
absence or tardiness

2. Registration to the 2. 5 minutes

Official Log book of
the office.

3. The letter must be

evaluated by the 3. 10-15
Head Coordinator or Minutes
the Clinical
Coordinator.

4. Proceed to the 4. 5-10 Minutes

Deans office
3. Request for 1. Registration to the Valid ID with 1. 1 minute
COURSE Official Log book of Photocopy
DESCRIPTION for the the office. Authorization
DIPLOMA IN letter if through
MIDWIFERY/BACHE 2. Approach the a representative 2. 5-10 minutes
LOR OF SCIENCE IN Head Coordinator with
MIDWIFERY for an interview or photocopies of
PROGRAMS. filling up of a Valid ID from
request form. the former
student and the
 URDANETA CITY UNIVERSITY
San Vicente West, Urdaneta City, Pangasinan 2428
urdanetacityuniversity@yahoo.com
(075) 568-7612 / (075) 568-2475 loc. 110
E-mail: ucuschoolofmidwifery@gmail.com
SCHOOL OF MIDWIFERY
Established in 1973
ALCU-COA Accredited

CITIZENS CHARTER
3. Proceed to the representative. 3. 48 hours
Deans office for
approval of the
request and
production.

4. Request for 1. Registration to the Write a Formal 1. 1 minute

CERTIFICATIONS Official Log Book of request letter
related to the office. addressed to
ACADEMICS of the the Dean,
Students. 2. Approach the stating what 2. 5-10 minutes
Head Coordinator type & purpose
for the interview and of the
filling up of request Certificate
form. being
requested.
3. Proceed to the 3. 48 hours
Deans office for
approval of the
request and
production.

5. Deans evaluation 1. Registration to the Hard copy of 1. 1 minute

and approval of Official Log Book of the Clinical
CLINICAL CASES for the office. Cases.
PRC application. Note: only
2. Submit a hard graduating 1. 30 minutes
copy of the Clinical students under
Cases to the Clinical the 2-year
Coordinator for Diploma in
evaluation. Midwifery will
accomplish this
3. Proceed to the requirement. 2. 30 minutes
Deans office for the
final approval of the
Clinical Cases
6. Deans evaluation 1. Registration to the Hard copy of 1. 1 minute
and approval of Official Log Book of the Clinical
CLINICAL CASES for the office. Cases
the BSM program.
2. Submit a hard 2. 30 minutes
copy of the Clinical
Cases to the Clinical
Coordinator for
evaluation.

3. Proceed to the 2. 30 minutes

Deans office for the
final approval of the
Clinical Cases
 URDANETA CITY UNIVERSITY
San Vicente West, Urdaneta City, Pangasinan 2428
urdanetacityuniversity@yahoo.com
(075) 568-7612 / (075) 568-2475 loc. 110
E-mail: ucuschoolofmidwifery@gmail.com
SCHOOL OF MIDWIFERY
Established in 1973
ALCU-COA Accredited

CITIZENS CHARTER
7. Deans evaluation 1. Registration to the Hard copy of 1. 1 minute
and approval of Official Log Book of the Clinical
CLINICAL SKILLS the office. Skills
(Diploma in Midwifery performed
& BSM) performed. 2. Submit a hard 2. 30 minutes
copy of the Clinical
Cases to the Clinical
Coordinator for
evaluation.

3. Proceed to the 3. 30 minutes

Deans office for the
final approval of the
Clinical Skills
performed.
8. Deans evaluation 1. Registration to the Hard copy of 1. 1 minute
and approval of CASE Official Log Book of the Case Study
STUDY (Individual the office.
and Group).
2. Submit a hard 2. 10 minutes
copy of the Clinical
Cases to the Clinical
Coordinator for
evaluation.

3. Proceed to the 3. 5 minutes

Deans office for the
final approval of the
Case Study.
9. Deans evaluation of 1. Registration to the Type Written 1. 1 minute
INCIDENT Official Log Book of Incident Report
REPORT/LETTER OF the office. properly
EXPLANATION addressed to
submitted by the the
faculty member and the 2. Submission of the 2. 10 minutes
student. Written Incident
Report/Letter of
Explanation to the
Dean for further
evaluation.

11. Signing of 1. Accomplish the Properly 1. Properly

Clearance for official clearance accomplished accomplished
Graduation. form. Clearance clearance form
Form before preceding
the office.

2. Registration to the 2. 1 minute

Official Log Book of
the office.
 URDANETA CITY UNIVERSITY
San Vicente West, Urdaneta City, Pangasinan 2428
urdanetacityuniversity@yahoo.com
(075) 568-7612 / (075) 568-2475 loc. 110
E-mail: ucuschoolofmidwifery@gmail.com
SCHOOL OF MIDWIFERY
Established in 1973
ALCU-COA Accredited

CITIZENS CHARTER
3. Submit the 3. 3 minutes
clearance form to the
Head
Coordinator/Clinical
Coordinator for
signing.

4. Approval and 4. 3 minutes

signing of the Dean.

11. Signing of 1. The representative Official 1. 1 minute/

Transcript from the from the Registrars Transcript of document
Registrars office. office proceeds to Records.
the Deans office for
official signing of
the document.
12. Signing of Request 1. Registration to the Credential 1. 2-3 minutess
form for the release of Official Log Book of request form
CREDENDIALS. the office.

2. The student must

proceed to the
Deans office for
evaluation, approval,
and signing of the
said request.
13. Deans 1. Registration to the A letter signed 1. 2-3
Consultation related to Official Log Book of by the student minutes
STUDENTS AND the office. or parent
PARENTS containing the
CONCERNS 2. The Associate concern.
Dean may perform Note: The 2. 10
the initial Letter is N/A if minutes
consultation. urgent.

3. If unresolved, the 3. 20
student or parent minutes
concern can proceed or longer
to the Deans Office.

14. Deans Registration to the A letter signed 1. 2-3

Consultation related to Official Log Book of by the faculty minutes
the CONCERNS OF the office. member
THE FACULTY containing the
MEMBERS 2. The Associate concern. 2. 10
Dean may perform Note: The minutes
the initial Letter is N/A if
 URDANETA CITY UNIVERSITY
San Vicente West, Urdaneta City, Pangasinan 2428
urdanetacityuniversity@yahoo.com
(075) 568-7612 / (075) 568-2475 loc. 110
E-mail: ucuschoolofmidwifery@gmail.com
SCHOOL OF MIDWIFERY
Established in 1973
ALCU-COA Accredited

CITIZENS CHARTER
consultation. urgent.

3. If unresolved, the 3. 20
faculty member minutes
concern can proceed or longer
to the Deans Office.

Prepared by:

DR. CHRISTOPHER R. BAEZ

Dean, School of Midwifery

Approved by:

DR. JOSEPHINE S. LAMBINICIO

Vice President for Academic Affairs
 URDANETA CITY UNIVERSITY
San Vicente West, Urdaneta City, Pangasinan 2428
urdanetacityuniversity@yahoo.com
(075) 568-7612 / (075) 568-2475 loc. 110
E-mail: ucuschoolofmidwifery@gmail.com
SCHOOL OF MIDWIFERY
Established in 1973
ALCU-COA Accredited

CITIZENS CHARTER
September 18, 2017

DR. JOSEPHINE S. LAMBINICIO

Vice President for Academic Affairs

Madam:

Greetings!

May I respectfully forward to your office the developed CITIZENS CHARTER for the
School of Midwifery for your perusal and approval.

Thank you very much.

Respectfully yours,

DR. CHRISTOPHER R. BAEZ

Dean, School of Midwifery

Received by:

DR. JOSEPHINE S. LAMBINICIO

Vice President for Academic Affairs