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SCRIPTURA ENGAGE | CUSTOMER CASE | LOMBARD INTERNATIONAL ASSURANCE

Lombard International Assurance


Electronic forms with validation rules

www.scripturaengage.com/resources/case_study
SCRIPTURA ENGAGE | CUSTOMER CASE | LOMBARD INTERNATIONAL ASSURANCE

Future proof communication platform

Lombard International operates in all major European network of high quality distribution
Assurance? jurisdictions, including the United partners, including private banks,
Kingdom, Germany, Italy, France, family offices and independent
Lombard International Assurance?
Spain, Belgium, Sweden, Finland and wealth managers, developing
Based in Luxembourg, Lombard
Norway, offering regulatory and tax solutions to meet the complex needs
International Assurance is the leading
compliant products to residents of of their clients.
pan-European life assurance company
those countries. Tailored solutions are
specialising in the provision of
also available for clients in Turkey, With over 20 years of experience,
wealth structuring solutions using
Latin America and Asia. Lombard International Assurance
unit-linked life assurance for high
Lombard International Assurance now manages policyholder assets in
and ultra-high net worth investors
works in conjunction with a select excess of 23 billion.
and their families. The company

External supplier archived in the in-house archiving


There were two major problems at tool. Challenge
Lombard International Assurance. The One single output process
first problem was that an external Integration all
Multilingual communications applications
supplier (print house) managed most The logic behind the electronic forms
of Lombard International Assurances is very elaborate. There are many
contractual documents. This meant rules for a document to be accepted
Problem

that changes in the documents by Lombard International Assurance
would have to be discussed with the Various environments
and all these rules are imposed
external supplier. Not effecting the
by the electronic documents.
underlying systems
Furthermore the company has
Complex documents clients spread all over the world so
The second problem was the their communications need to be
Solution

complexity of some contractual multilingual. Thanks to a multilingual
feature, the language of the output Open standards
documents. Contracts had to be
document can easily be changed. Integration with all current and
filled in manually (paper documents).
future applications
This resulted in many incomplete
documents and considerable In-house document creation
repetition to complete a single Thanks to the Scriptura templates,
document. reusable objects and Scriptura
document rendering engine,
As part of a strategic project, Lombard International Assurance is
Lombard International Assurance now able to create the documents
decided to implement and create in-house. This means more control
electronic forms with extensive on the changes and versions of the
validation for some of those documents, improved consistency, as
documents. Scriptura Engage was well as serious cost savings for the
needed to allow the Documentation creation and printing of a document.
Team to manage the maintenance
and creation of the contractual forms
in-house. Faster time to market
The Scriptura electronic forms allow
Integration with current the partner to fill in and submit
infrastructure documents faster and with few or no
The first challenge was to integrate mistakes with respect to Lombard
the Scriptura Engage software in International Assurances acceptance
the current IT infrastructure. The rules. After completion, Scriptura
software had to communicate with Engage automatically creates,
many existing components. Partners submits and archives the documents.
use a web portal to fill in the This means much less time spent on
electronic forms. Documents created documentation by both the partner
through the electronic forms are and Lombard International Assurance.

More information?
Call +32 3 425 40 00
Email info@inventivedesigners.com or visit
www.scripturaengage.com/resources/case_study

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