Helpful hints for completing this questionnaire

• The questionnaire should be completed by any resident aged 18 or over living at this
address.

• Please read each question carefully and tick a box to indicate your answer.

• In most cases you will only have to tick one box but please read the questions carefully as
sometimes you will need to tick more than one box.

• Answer the next question unless asked otherwise.

• Once you have finished please take a minute to check you have answered all the questions
that you should have answered.

• The survey consists of 7 pages and should take no longer than 10 minutes to complete.

• If you have any queries about the questionnaire please do not hesitate to contact Miller
Associates on 023 8081 2329

• Once you have completed the questionnaire please return in the pre-addressed envelope
supplied by 24 September 2008. You do not need to add a stamp

• If you cannot find or did not receive the pre-addressed envelope please send to Miller
Associates, Freepost (S) 4120), TOTTON, Southampton, SO40 7EW (you do not need to
add a stamp) or call 023 8081 2329
1. Thinking generally, which of the things below would you say are most important in making
somewhere a good place to live? Pick tick up to FIVE boxes only in the left column below

2. And thinking about your local neighbourhood (within 15-20 minutes walking distance of where you
live), which of the things below, if any, do you think most need improving? Please tick up to FIVE
boxes in the right column below

Most important in Most needs improving

making somewhere in this local area
a good place to live
Access to nature
Activities for teenagers
Affordable decent housing
Clean street
Community activities
Cultural facilities (for example cinema, theatres, museums)
Education provision
Facilities for young children
Health services
Job prospects
The level of crime
The level of pollution
The level of traffic congestion
Parks and open spaces
Public transport
Race relations
Road and pavement repairs
Shopping facilities
Sports and leisure facilities
Wage levels and local cost of living
Other (WRITE IN BELOW

None of these
Don’t know

3. Overall, how satisfied or dissatisfied are you with this neighbourhood as a place to live? Please tick
one box only

Very satisfied
Fairly satisfied
Neither satisfied nor dissatisfied
Fairly dissatisfied
Very dissatisfied

4. How strongly do you feel you belong to your local neighbourhood? Please tick one box only

Very strongly
Fairly strongly
Not very strongly
Not at all strongly

5. Would you say your local neighbourhood is a place you enjoy living in? Please tick one box only

Yes definitely
Yes, to some extent
No

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6a. To what extent do you agree or disagree that your local neighbourhood is a safe place to live?
Please tick one box only

b. To what extent do you agree or disagree that Basingstoke town centre is a safe place? Please tick
one box only

c. To what extent do you agree or disagree that other parts of the borough are safe places generally?
Please tick one box only
Local Town Centre Other parts
Neighbourhood of the borough
Definitely agree
Tend to agree
Tend to disagree
Definitely disagree
Don’t know

7. Thinking about your local neighbourhood, how much of a problem do you think are……. Please tick
one box per row

A very big A fairly big Not a very big Not a Don’t

problem problem problem problem at know
all
Parents not taking responsibility for
the behaviour of their children
People not treating other people
with respect and consideration
Noisy neighbours or loud parties
Teenagers hanging around the
streets
Rubbish and litter lying around
People being drunk or rowdy in
public places
Abandoned or burnt out cars
Vandalism, graffiti or other
deliberate damage to property or
vehicles
People using or dealing drugs

8. Generally how safe do you feel in the following situations? Please tick one box per row

Very safe Fairly safe Neither Fairly unsafe Very unsafe

Inside your home during the day
Inside your home during the night
Outside your home during the day
Outside your home during the night

9. If you do not feel safe in any of these situations, why do you say this? Please write in below

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 10. Most of us worry at some time or other about being a victim of crime. How worried are you about
each of the following……….? Please tick one box per row

Very Fairly Not very Not at all Don’t

worried worried worried worried know
Having your home broken into and
something stolen
Being mugged and robbed
Being physically attacked by strangers
Being insulted or pestered by anybody, while
in the street or any other public place
Being subject to a physical attack because
of your skin colour, ethnic origin or religion
In general, becoming a victim of any type of
crime

11a. Of the following, who do you think contributes significantly to improving the safety of living in this
area? Please tick as many as apply

b. And who do you think makes the prime contribution to improving the safety of living in this area?
Please tick one box only
11a Tick as 11b Tick
Many as apply one only
Local residents
Neighbourhood Watch
The Police (Police Beat Officer)
The Police (Community Support Officer)
The Borough Council (Community Warden)
The County Council (ACSO)
The Fire Service
The Health Service
Housing Associations
Other (Please specify)

12a. In order for patrols in this area to be most effective in tackling crime (e.g. burglary, assault), which of
the following do you feel it is most important for them to have? Tick as many as apply

12b. In order for patrols in this area to be most effective tin tackling anti social behaviour (e.g. groups on
the streets, vandalism, noise), which of the following do you think it is most important for them to have? Tick
as many as apply

12c. And which two do you think it is most important to have? Please tick two only

12a Tick as 12b Tick as 12c Tick

many as apply many as apply two only
Knowledge and understanding of the local area
The skills to support vulnerable people, particularly
the elderly
Observational skills so crime and anti-social
behaviour can be reported
The skills to work with and engage with young
people
Ability to support the work of police officers in a
range of duties
Powers to issue fixed penalty notices in relation to a
range of anti-social behaviours
Powers to detain a suspect until the police arrive
Capacity to set up community groups and activities
A visible presence on the streets
Skills to help support victims of crime
Talks to local schools/community groups
Other (Specify)

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13. To what extent do you agree or disagree that your local neighbourhood is a place where people
from different backgrounds get on well together? Please tick one box only

Definitely agree
Tend to agree
Tend to disagree
Definitely disagree
Don’t know
Too few people in local area
All the same background

14. To what extent do you agree or disagree that the following groups in your local neighbourhood are
able to get the services and support they need? Please tick one box per row

Definitely Tend to Tend to Definitely Don’t

agree agree disagree disagree know
/not sure
Children up to 11 years old
Young people between 11
and 18
Older people
Black/Minority Ethnic groups
People who are less well off
People with disabilities
Gay/lesbians/bi-sexual/
transexual
People of different religions

15. To what extent do you agree or disagree with each of the following? Please tick one box per row

Definitely Tend to Tend to Definitely Don’t

agree agree disagree disagree know/not
sure
People in this neighbourhood pull
together to improve the
neighbourhood
People in this neighbourhood are
willing to help their neighbours
This is a close knit neighbourhood

16. Thinking about your local community facilities (e.g. village hall, community centre), how satisfied are
you with each of the following? Please tick one box per row

Very Fairly Neither Fairly Very Don’t Not

satisfied satisfied dissatisfied dissatisfied know applicable
The building itself
Access to the facility
The programme of
activities that take
place there
Information about
what goes on there
The role it plays as a
focus for the
community

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 17. In the last twelve months have you given unpaid help to any groups, clubs or organisations in any of
the following ways? Please tick as many as apply

Raising or handling money/taking part in sponsored events

Leading the group/member of a committee
Organising or helping to run an activity or event
Visiting people
Befriending or mentoring people
Giving advice/information/counselling
Secretarial, admin or clerical work
Providing transport/driving
Representing
Campaigning
Other practical help (helping out at school, shopping)
Any other help

18. To what extent do you agree or disagree that you can influence decisions affecting your local
neighbourhood (within 15 to 20 minutes walking distance)? Please tick one box only

Definitely agree
Tend to agree
Tend to disagree
Definitely disagree

19. If you want to change something in your local neighbourhood or have an idea about making the area
a better place to live in, what are you most likely to do about it? Please tick one box only

Take direct action

Talk about it amongst local friends and decide what to do
Approach community/resident organisations/groups about it
Approach a local representative for example a borough or parish councillor
Other (please write in below)

20. In the last twelve months have you………? Please tick as many as apply

Been a local councillor (for the local authority, town or parish)

Member of parish planning group
Member of a group making decisions on local health services (e.g. patient forums)
Member of a decision making group set up to regenerate the area (e.g. local residents group)
Member of a decision making group set up to tackle local crime problems (e.g. Neighbourhood
Watch)
Member of a tenants group decision making committee
Member of a group making decisions on local education services (e.g. school governor)
Member of a group making decisions on local services for young people (e.g. youth club or church)
Member of another group making decisions on services in the local community
(Please write in below)

21. And in the last twelve months have you taken part in a consultation about local services or problems
in your area in any of the following ways? Please tick as many as apply

Completing a questionnaire (about local services and problems in the local area) –
please do not include this questionnaire
Attending a public meeting (about local services or problems in the local area)
Being involved in a group set up to discuss local services or problems in the local area
None of the above

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22. How well informed do you feel about each of the following? Please tick one box per row

Very well Fairly well Not very Not well Don’t

informed informed well informed at know
informed all
How and where to register to vote
How you can get involved in local
decision making
What the council and police are doing to
tackle anti-social behaviour in the area
What the council and police are doing to
tackle crime in the neighbourhood
What is going on in local community
facilities in your local neighbourhood
Other things going on in your local
neighbourhood
What is going on in the borough as a
whole
Overall, how well informed do you think
you council keeps residents about the
services and benefits it provides

23. Are you male or female? Please tick one box only
Male
Female

24. What was your age on your last birthday? Please write in below

25. How long have your household been living in their current accommodation? Please tick one box
only
Under 1 year 11-20 years
1-2 years 21+ years
3-5 years Don’t know/can’t remember
6-10 years

26. How long have you/your household been living in this area?

Under 1 year 11-20 years

1-2 years 21+ years
3-5 years Don’t know/can’t remember
6-10 years

27. In which of these ways does your household occupy your current accommodation?

Owned outright Rent from Housing Association/Trust

Buying on mortgage Rented from private landlord
Rent from council Other (tick and write in below)

28. Which of the following do you regard as your local neighbourhood? Please tick one box only

The whole of the borough of Basingstoke and Deane

The whole town or village
The whole parish or ward
Your local housing estate or neighbourhood
Your street
Don’t know/not sure
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29. How many adults aged 18 or over are living here? Please tick one box only

One Four
Two Five
Three More than five
(Tick and write in number below)

30. Which of these activities best describes what you are doing at present? Please tick one box only

Employee in full-time job (30 hours plus per week)

Employee in part-time job (under 30 hours per week)
Self employed full or part-time
On a government supported training scheme (e.g. Modern Apprenticeship/Training for Work)
Full-time education at school, college or university
Unemployed and available for work
Permanently sick/disabled
Wholly retired from work
Looking after the home
Doing something else (Tick and write in below)

31. Do you have any long-standing illness, disability or infirmity? (Long standing illness means anything
that has troubled you over a period of time or that is likely to affect you over a period of time) Please
tick one box only
Yes (Please continue to Q30)
No (Please go to Q31)

32. Does this illness or disability limit your activities in any way? Please tick one box only

Yes
No

33. To which of these groups do you consider you belong? Please tick one only

White Black or Black British

British Caribbean
Irish African
Any other White background Any other Black background
Mixed Asian
White and Black Caribbean Indian
White and Black African Pakistani
White and Asian Bangladeshi
Any other Mixed background Any other Asian background
Chinese and Other Ethnic groups
Chinese
Other ethnic group

34. Which of the following areas of the borough do you live in? Please tick one only

Central Basingstoke
Outer part of Basingstoke
Large village
Small village
Town (other than Basingstoke)
Other

35. Please write in your postcode below?

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36. Do you have any other comments to make about the content of this questionnaire or your local
neighbourhood? Please write in below

37. Would you be interested in signing up to become involved in future consultations about local
decisions and services? This would involve completing questionnaires sent to you by post about three or
four times a year as part of a residents’ panel. If so, please provide the following information.
(PLEASE NOTE: For prize draw entry there is no need to provide your name and address as the unique
identifier on this questionnaire allows us to link it to the address of the person completing the questionnaire
– this is the only way in which we link the questionnaire to your address. You only need to give us your
contact details if you wish to sign up for the residents’ panel.)

Title: Mr/Mrs/Ms/Other

First name _______________________

Surname _______________________

Address ________________________

_________________________________

_________________________________

_________________________________

Postcode ____________

E-mail ___________________________

Daytime telephone number ___________

In complying with the Data Protection Act 1998 Basingstoke and Deane Borough Council confirms that it will
process personal data gathered from this form only for the purposes relating to the ongoing Basingstoke and
Deane Borough Council and partner consultations.

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