Quick Healthcare Stencil

Quick Healthcare is one of eVSMs Quick Stencils and supports value stream mapping for healthcare. It
includes concepts of divergent flow, shared resources across activities, resource balancing charts,
and activity based costing. It provides easy, fast, and focused mapping as shown below:

Quick Healthcare is actually a compatible set of 2 stencils as shown below.

Sketch: Simple sketch shapes, no data blocks

Sketch
Easy

Pro: + additional concepts that increase map

leverage.
Pro

Quick stencils are popular because of their capability and also because of the excellent deployment materials
available. These include example maps, publications, and learning options.

4x mapping speed and quantified improvements with a well designed set of icons, variables, macro shapes,
equations, and charts.
Fast

C/T
Standard Design Macro Built-in Built-in
C/O F(x)
Variables Shapes Equations Charts
LT

The technical concepts addressed by the Quick Healthcare stencil are shown below.

Iterative
Processes
-Process Time
Lead Time
-Delay Time
Divergent
Flows -Queues and Wait Time
-Number of Iterations
- Linking activities

-Decision Points -Horizontal/Vertical

-Automated demand Swim Lane Cross-functional Charts
Mapping -Cost by department
Focused

calculation
-Resource by department
Quick
Healthcare
Query
Handling -Activity based cost
Cost
-Resource cost
-Query %
-Time Per Query

-Percentage Complete & Accurate

Resources Quality -%C&A by Activity and Cumulative
-Resource utilization
-%C&A by Pathway
-Resource capacity
-Resource usage and balancing

An example map drawn in Quick Healthcare is shown overleaf.

eVSM
 Explicit support for
Support for Support for dedicated and
query, interactions, Resource balance charts Automatic charts
activity shared resource pools
and C&A (Complete and FTC calculation for lead time,
overlap
and Accurate) capacity, and cost
concepts

Route %
Z0010 A0050 Output % 100 Z0020
all 1 1
Route % Z0040
Output % 100 1
Admission
A0040 Time Summary
1
Incoming Patients Patient Admitted Total Lead
Admit Queue 1 4.44 Hr
Time
Unit Unit
Min Unit
Incoming 90 Queue 4 Process Time 15 Outgoing 27.0 Total VA Time 35.00 Min
Day Unit Day
Total NVA
Delay Time 4 Min 3.86 Hr
Time
Computed Unit Total Services
27.0 0.00 Hr
Route Route Demand Day Lead Time Decision-based
% 30 %
Output % 100 Output %
routing with
213.33 Min 4.00 Min percentage input
15.00 Min for each route

Route %
Route Output % 100 Route %
Route %
100 % Output % 100 Output % 100 Z0050
Output % 2
Route %
Output % 70
A0020 A0070 Z0030 Time Summary
2 1 2 2
Total Lead
1.73 Hr
Time
Triage A0030 Fast Track Treatment
Admit or Fast 2 1
A0010 A0060 Total VA Time 60.00 Min
2 1 Track 2
Patient Discharged Total NVA
Triage Wait 1 Fast Track Wait 2 0.73 Hr
Time
Min
Min Min
Min Unit Total Services
Wait 9 Process Time 20 Wait 15 Process Time 40 Outgoing 63.0 0.00 Hr
Unit Unit Day Lead Time
Delay Time 5 Min Delay Time 15 Min
Computed Unit Computed Unit
Demand
90.0 Day Demand
63.0 Day

Support for
9.00 Min 5.00 Min 15.00 Min 15.00 Min multiple lanes,
Min
20.00 Min Resource PT 7 40.00 Min multiple
Unit
Min
Resource PT 20 outcomes
Unit
Min
Resource PT 25 Unit

Min
Resource PT 20 Unit
A0090 A0080
all all
RN MD
Resource Resource
Quantity 7 RQ Quantity 4 RQ
Resource Hr Resource Hr
Time 12 Time 6
Day Day
Efficiency 75 % Efficiency 95 %
Resource $ Resource $
Rate 30 Rate 100
Hr Hr
Resource Resource
Utilization 94.3 % Utilization 92.1 %

Hide/show data Automated demand

capability to simplify Critical path support and
calculation at each activity
maps for printing and summary calculation for
based on routing
communication each value stream path
percentage Quick Healthcare Example Map with Features